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can not access internet due to virus or malware


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144 replies to this topic

#106 forest5678

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Posted 24 June 2011 - 03:27 PM

yes I was asked each time I tried running the program. Thanks!!!!

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#107 oldman960

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Posted 25 June 2011 - 12:47 PM

Hi forest5678, Please open Windows Explorer. Navigate to C:\. Is there a folder named i386 present? Thanks

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#108 forest5678

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Posted 25 June 2011 - 06:37 PM

not directly no, they have some folders that are i386 but are in other folders. Thanks!!!!!

#109 oldman960

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Posted 25 June 2011 - 06:47 PM

Hi forest567,

Did you do the instructions HERE

If you did where there any error messages?

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#110 forest5678

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Posted 25 June 2011 - 06:53 PM

yes i did and it asked for the cd again. sometimes it will ask for windows xp edition...then other times it will ask for windows xp edition sp2...don't know if that means anything. thanks!

#111 forest5678

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Posted 25 June 2011 - 07:11 PM

the exact error is: files that are required for windows to run properly must be copied to the DLL Cache. Insert your windows xp professional cd-rom now thanks!!!

#112 forest5678

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Posted 25 June 2011 - 07:26 PM

ok for some reason I tried to run SFC again and i choose to skip the file when the error came up and it finished this time. Thanks!!!

#113 oldman960

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Posted 25 June 2011 - 08:11 PM

Hi forest5678,

Let's see if the previous steps we did are present.

Copy and paste the following bold text into a notepad, transfer the notepad to the infected computer. Then copy and paste the text into SystemLook. Don't miss the : at the beginning.


:reg
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup
:folderfind
i386


Please post the results.

Thanks

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#114 forest5678

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Posted 25 June 2011 - 11:20 PM

1p SystemLook 04.09.10 by jpshortstuff Log created at 21:30 on 25/06/2011 by DJ Dash Administrator - Elevation successful ========== reg ========== [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup] "DriverCachePath"="%SystemRoot%\Driver Cache" "BootDir"="C:\" "PrivateHash"=46 f9 22 56 c2 97 d1 44 27 2d e6 ad 22 fd 39 8f (REG_BINARY) "Installation Sources"="E: E:\ C:\DOCUMENTS AND SETTINGS\DJ DASH\MY DOCUMENTS\DOWNLOADS\MONITOR_ACER_1.0_VISTAX86_H233H\MONITOR_ACER_1.0_VISTAX86_H233H F:\I386 C:\DOCUMENTS AND SETTINGS\DJ DASH\DESKTOP O:\SVR_2003\I386 C:\DOCUMENTS AND SETTINGS\DJ DASH\MY DOCUMENTS\SNIFFER\NDISXP C:\VIEWSONIC E:\DRIVERS\DOT4\WIN2000" "SourcePath"="E:\" "ServicePackSourcePath"="E:\" "CDInstall"= 0x0000000001 (1) "LogLevel"= 0x0000000101 (257) "ServicePackCachePath"="c:\windows\ServicePackFiles\ServicePackCache" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\BaseWinOptions] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ExceptionComponents] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Oc Manager] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\OOBE] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\OptionalComponents] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures] ========== folderfind ========== Searching for "i386" C:\129f963a7e098b297558f8\i386 d------ [07:13 09/11/2009] C:\e43c8e1874bc0e3107d5fa07b3\i386 d------ [10:42 24/06/2011] C:\Garmin\USB_Drivers\I386 d------ [11:55 11/05/2009] C:\Oracle\ftk2\jdk\jre\lib\i386 d------ [02:47 19/08/2009] C:\Oracle\ftk2\jre\1.4.2\lib\i386 d------ [02:47 19/08/2009] C:\Program Files\Common Files\i4j_jres\1.6.0\lib\i386 d------ [10:31 23/06/2010] C:\Program Files\Debugging Tools for Windows (x86)\sdk\lib\i386 d------ [18:41 21/10/2009] C:\Program Files\Java\jre6\lib\i386 d------ [15:12 18/03/2010] C:\Program Files\Ovis\jre\lib\i386 d------ [07:10 05/11/2010] C:\WINDOWS\Driver Cache\i386 d------ [06:12 23/04/2009] C:\WINDOWS\ServicePackFiles\i386 d------ [05:23 05/06/2009] C:\WINDOWS\ServicePackFiles\ServicePackCache\i386 d------ [05:27 05/06/2009] C:\WINDOWS\system32\DRVSTORE\povrtdev_98DBE8AE5C50DC6C12E4A2975B791CB777D3F880\i386 d----c- [08:50 26/07/2010] C:\WINDOWS\system32\ReinstallBackups\0000\DriverFiles\i386 d------ [23:15 23/04/2009] C:\WINDOWS\system32\ReinstallBackups\0001\DriverFiles\i386 d------ [09:58 25/04/2009] C:\WINDOWS\system32\ReinstallBackups\0002\DriverFiles\i386 d------ [09:58 25/04/2009] C:\WINDOWS\system32\ReinstallBackups\0003\DriverFiles\i386 d------ [09:58 25/04/2009] C:\WINDOWS\system32\ReinstallBackups\0007\DriverFiles\i386 d------ [12:05 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0008\DriverFiles\i386 d------ [12:05 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0009\DriverFiles\i386 d------ [12:05 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0026\DriverFiles\i386 d------ [12:05 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0027\DriverFiles\i386 d------ [12:05 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0029\DriverFiles\i386 d------ [12:06 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0030\DriverFiles\i386 d------ [12:06 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0031\DriverFiles\i386 d------ [12:06 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0032\DriverFiles\i386 d------ [12:06 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0033\DriverFiles\i386 d------ [12:06 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0047\DriverFiles\i386 d------ [12:05 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0049\DriverFiles\i386 d------ [12:05 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0053\DriverFiles\i386 d------ [12:05 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0058\DriverFiles\i386 d------ [15:51 02/06/2009] C:\WINDOWS\system32\ReinstallBackups\0059\DriverFiles\i386 d------ [15:54 02/06/2009] C:\WINDOWS\system32\ReinstallBackups\0062\DriverFiles\i386 d------ [18:27 14/07/2009] C:\WINDOWS\system32\ReinstallBackups\0066\DriverFiles\i386 d------ [23:10 07/07/2009] C:\WINDOWS\system32\ReinstallBackups\0067\DriverFiles\i386 d------ [23:10 07/07/2009] C:\WINDOWS\system32\ReinstallBackups\0069\DriverFiles\i386 d------ [18:27 14/07/2009] C:\WINDOWS\system32\ReinstallBackups\0078\DriverFiles\i386 d------ [09:13 06/10/2010] C:\WINDOWS\system32\ReinstallBackups\0080\DriverFiles\i386 d------ [21:51 25/11/2010] C:\WINDOWS\system32\spool\XPSEP\i386 d------ [02:04 06/05/2009] C:\WINDOWS\system32\spool\XPSEP\i386\i386 d------ [02:04 06/05/2009] -= EOF =- thanks!!

#115 oldman960

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Posted 26 June 2011 - 05:14 PM

Hi forest5678,

Does't appear that some of the changes we made are present.

On the infected computer:

Insert your XP Proffesional SP2 disk. Click start > My Computer. Check to see what drive letter the CD is shown as. If it shows E:\ then continue. If it shows any other drive letter please change E:\i386 in the script below to the drive letter the CD is shown as.

On the working computer:

Open a new Notepad session
  • Click the Start button, click run
  • in the run box type notepad
  • click ok
  • In the notepad, Click "Format" and be certain that Word Wrap is not checked.
  • Copy and paste all the text in the code box below into the Notepad.
Do Not copy the word CODE

reg.exe add "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup" /v SourcePath /d C:\ /f
xcopy E:\i386\*.* C:\i386 /H /I /S /Y /C /K

In the notepad
  • Click File, Save as..., and set the Save in to your Desktop
  • In the filename box, type (including quotation marks) as the filename: "myfix.bat"
  • Click save

You will have a new file on your desktop called myfix.bat with an icon that looks like this bat.PNG

Transfer this file to the infected computer's desktop.

Double click the file to run it. You may see a black window while the files are being copied.

Next

Copy and paste the following bold text into a notepad, transfer the notepad to the infected computer. Then copy and paste the text into SystemLook. Don't miss the : at the beginning.


:reg
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup
:folderfind
i386

Please post the results.

Thanks

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If you are happy with the help you recieved, please consider making a Donation 5Iv60h9.jpg
Curiosity didn't kill the cat. Ignorance did, curiosity was framed.
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#116 forest5678

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Posted 27 June 2011 - 10:23 PM

SystemLook 04.09.10 by jpshortstuff Log created at 23:19 on 27/06/2011 by DJ Dash Administrator - Elevation successful ========== reg ========== [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup] "DriverCachePath"="%SystemRoot%\Driver Cache" "BootDir"="C:\" "PrivateHash"=46 f9 22 56 c2 97 d1 44 27 2d e6 ad 22 fd 39 8f (REG_BINARY) "Installation Sources"="E: E:\ C:\DOCUMENTS AND SETTINGS\DJ DASH\MY DOCUMENTS\DOWNLOADS\MONITOR_ACER_1.0_VISTAX86_H233H\MONITOR_ACER_1.0_VISTAX86_H233H F:\I386 C:\DOCUMENTS AND SETTINGS\DJ DASH\DESKTOP O:\SVR_2003\I386 C:\DOCUMENTS AND SETTINGS\DJ DASH\MY DOCUMENTS\SNIFFER\NDISXP C:\VIEWSONIC E:\DRIVERS\DOT4\WIN2000" "SourcePath"="C:\" "ServicePackSourcePath"="E:\" "CDInstall"= 0x0000000001 (1) "LogLevel"= 0x0000000101 (257) "ServicePackCachePath"="c:\windows\ServicePackFiles\ServicePackCache" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\BaseWinOptions] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ExceptionComponents] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Oc Manager] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\OOBE] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\OptionalComponents] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures] ========== folderfind ========== Searching for "i386" C:\i386 d------ [04:15 28/06/2011] C:\129f963a7e098b297558f8\i386 d------ [07:13 09/11/2009] C:\e43c8e1874bc0e3107d5fa07b3\i386 d------ [10:42 24/06/2011] C:\Garmin\USB_Drivers\I386 d------ [11:55 11/05/2009] C:\Oracle\ftk2\jdk\jre\lib\i386 d------ [02:47 19/08/2009] C:\Oracle\ftk2\jre\1.4.2\lib\i386 d------ [02:47 19/08/2009] C:\Program Files\Common Files\i4j_jres\1.6.0\lib\i386 d------ [10:31 23/06/2010] C:\Program Files\Debugging Tools for Windows (x86)\sdk\lib\i386 d------ [18:41 21/10/2009] C:\Program Files\Java\jre6\lib\i386 d------ [15:12 18/03/2010] C:\Program Files\Ovis\jre\lib\i386 d------ [07:10 05/11/2010] C:\WINDOWS\Driver Cache\i386 d------ [06:12 23/04/2009] C:\WINDOWS\ServicePackFiles\i386 d------ [05:23 05/06/2009] C:\WINDOWS\ServicePackFiles\ServicePackCache\i386 d------ [05:27 05/06/2009] C:\WINDOWS\system32\DRVSTORE\povrtdev_98DBE8AE5C50DC6C12E4A2975B791CB777D3F880\i386 d----c- [08:50 26/07/2010] C:\WINDOWS\system32\ReinstallBackups\0000\DriverFiles\i386 d------ [23:15 23/04/2009] C:\WINDOWS\system32\ReinstallBackups\0001\DriverFiles\i386 d------ [09:58 25/04/2009] C:\WINDOWS\system32\ReinstallBackups\0002\DriverFiles\i386 d------ [09:58 25/04/2009] C:\WINDOWS\system32\ReinstallBackups\0003\DriverFiles\i386 d------ [09:58 25/04/2009] C:\WINDOWS\system32\ReinstallBackups\0007\DriverFiles\i386 d------ [12:05 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0008\DriverFiles\i386 d------ [12:05 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0009\DriverFiles\i386 d------ [12:05 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0026\DriverFiles\i386 d------ [12:05 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0027\DriverFiles\i386 d------ [12:05 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0029\DriverFiles\i386 d------ [12:06 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0030\DriverFiles\i386 d------ [12:06 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0031\DriverFiles\i386 d------ [12:06 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0032\DriverFiles\i386 d------ [12:06 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0033\DriverFiles\i386 d------ [12:06 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0047\DriverFiles\i386 d------ [12:05 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0049\DriverFiles\i386 d------ [12:05 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0053\DriverFiles\i386 d------ [12:05 11/05/2009] C:\WINDOWS\system32\ReinstallBackups\0058\DriverFiles\i386 d------ [15:51 02/06/2009] C:\WINDOWS\system32\ReinstallBackups\0059\DriverFiles\i386 d------ [15:54 02/06/2009] C:\WINDOWS\system32\ReinstallBackups\0062\DriverFiles\i386 d------ [18:27 14/07/2009] C:\WINDOWS\system32\ReinstallBackups\0066\DriverFiles\i386 d------ [23:10 07/07/2009] C:\WINDOWS\system32\ReinstallBackups\0067\DriverFiles\i386 d------ [23:10 07/07/2009] C:\WINDOWS\system32\ReinstallBackups\0069\DriverFiles\i386 d------ [18:27 14/07/2009] C:\WINDOWS\system32\ReinstallBackups\0078\DriverFiles\i386 d------ [09:13 06/10/2010] C:\WINDOWS\system32\ReinstallBackups\0080\DriverFiles\i386 d------ [21:51 25/11/2010] C:\WINDOWS\system32\spool\XPSEP\i386 d------ [02:04 06/05/2009] C:\WINDOWS\system32\spool\XPSEP\i386\i386 d------ [02:04 06/05/2009] -= EOF =- thanks!!!!!

#117 oldman960

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Posted 27 June 2011 - 11:35 PM

Hi forest5678, That looks better. Please try running SFC again.

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#118 forest5678

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Posted 28 June 2011 - 07:48 AM

ok I did all that and it still asked for disk and then said it was wrong. thanks!!!!!!

#119 oldman960

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Posted 28 June 2011 - 09:12 AM

Hi forest5678, At which point did it ask for the disk? Was it replacing files or looking for a servicepack?

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#120 forest5678

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Posted 28 June 2011 - 09:19 AM

when it is trying to verify window files. thanks!!!

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