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For you java issues, please go to our Software Forum and create a new thread.
Provide as much information as you can about the problems, including details about the operating system and the exact nature of any error messages you are receiving.
I am sure our Tech Team will be able to provide you with excellent support (link them to your thread in this forum so they know that you were helped here).
Lets remove the tools we used on this mahcine in the steps below:
- Please create a new System Restore point
- Click on your "Windows Orb".
- Right click on "Computer" and then select "Properties".
- Click on the "Sytem Protection" link.
- Select the "System Protection" tab and click on "Create".
- Give the restore point a name (for example, todays date) then click on "Create".
- You should receive notification that the restore point was created.
- Please perform the following cleanup procedure
- Right click on the OTM.exe icon and select "Run as administrator" to run the program.
- Once OTM has opened, click on the "CleanUp!" button.
- Follow any prompts that you receive.
Once you have completed the above steps you should be good to go! If you have any further questions, please feel free to ask.
- Finally, please take the time to read through the information provided below:
Enhance your System Security
- For an excellent list of free anti virus software, free online virus scanners, free spyware detection/removal and free firewalls, click here.
- IMPORTANT! Please make sure you only have ONE firewall and ONE real-time antivirus installed on your system. When using "on demand" scanners, first update the detection signature files, then disconnect from the internet and disable your resident security program before running the scan.
- Once complete, remember to re-engage your resident security before going online.
Web Browsers and Browser Security
Firefox
- You can download Firefox from here.
No-Script
- If you use Firefox as your default browser, No-Script can provide additional security by preventing malicious scripts from being executed on your system.
- You can download No-Script by clicking here.
Internet Explorer
- The newest version of Internet Explorer is available from here.
- Please Note: IE9 is not configured to run on XP machines.
SpywareBlaster
- If you use Internet Explorer as your default browser, SpywareBlaster would be a valuable addition to your online security.
- SpywareBlaster prevents malicious ActiveX objects from being downloaded onto your system.
- You can download SpywareBlaster by clicking here.
Web of Trust
- When using search engines, Web of Trust provides you with an easy way of telling the good sites from the bad and is compatible with both Firefox and Internet Explorer.
- Coloured symbols are displayed next to search results, giving you more confidence in the links you choose to click on: Green (To go), Yellow (Caution) and Red (Stop).
- You can download Web of Trust by clicking here.
Keep your Software Updated
- Outdated software can sometimes have vulnerabilities that are exploitable by malware.
- Check if there are available updates for your installed software with Secunia's Online Software Inspector by clicking here.
Passwords
- Learn how to create strong passwords by clicking here and test the strength of the passwords you already use by clicking here.
General Reading
Learn How To Combat Malware
- Would you like to learn how to fight back against malware and help others? Enroll at the What The Tech (Formerly Tom Coyotes) Malware Classroom by clicking here.
