99 replies to this topic

[LDTate]

You can just delete those. Delete the combofix you have and try getting a new one.

[Nman]

Okay I tried to run a new combo fix and before the scan finished it crashed, and when I went to my computer and typed in a search for combo fix it started loading the search results, which were a lot of duplicates of the same file. And it made a bunch of duplicates of the combo fix log I just gave you before, the long one. But no new log. Should I try running it in safe mode perhaps...

[LDTate]

Yes, try safe mode

[Nman]

Okay so it is still doing that.... but here is something strange. In safe mode when I went to disable McAfee I saw that real time scanning was already off and that the fire wall was on. I went to disable the fire wall, and when I clicked on it's setting it was already disabled and I could not re-enable it. Not only that but the recent security report it just gave me said there were three Trojans, I could post the report if you would like, but for some odd reason combo fix will not work right.

[LDTate]

I could post the report if you would like,

Please do so

[Nman]

Your subscription is active. You have 186 days before your subscription expires. Your Security Report July 5, 2010 License Licenses: 3 Update Last Update: 7/4/2010 6:49 PM Number of Updates: 0 Next Update: 7/5/2010 9:12 PM Scan Report Last Scan: 7/3/2010 9:58 PM Type: Quick Scan Total Items Scanned: 3940 Scan Activity Quick: 1 Full: 5 Custom: 0 Scheduled: 6 Right Click: 5 Restart: 1 Items Detected Viruses: 0 Trojans: 3 Rootkits: 0 Tracking Cookies: 20 Buffer Overflows: 0 Potentially Unwanted Programs: 0 Firewall Total Activity Programs Allowed: 74 Programs Blocked: 0 Intrusions Detected: 0 Anti - Spam Total Activity Spam messages filtered: 0 Phishing messages filtered: 0 Clean messages received: 0 My Home Network Intruders Detected: 0 Trust relations: 0 Issues diagnosed: 0 Issues Fixed: 0 Page 1 of 1 McAfee Protection Report 7/5/2010 misp://mscjsres.dll::reportframe.html/ It doesn't say what the trojans are, but it says it found 3

[LDTate]

Does it show them in quarantined?

[Nman]

No but it wants to do a scan, should I let it do so real quick (quick scan) and see if it does any thing?

[LDTate]

No but it wants to do a scan, should I let it do so real quick (quick scan) and see if it does any thing?

[Nman]

One of the thing it has quarantined was combo fix.... even though I had McAfee disabled when I downloaded it and ran it.... but there is a lot of things on the list.... wait, okay and a McAfee thing just popped up, let me post a pic of it (a vista snip, I could not copy the text) if you would like a list of the things in the list, let me know....

[LDTate]

exeHelper is another tool I had you downlaod Is your McAfee a trial or paid for version?

[Nman]

It is a paid version, granted I got it on sale (they were having a sale) I really don't think that would affect it (You get what you pay for right, lol) Hm.... let me think though, I did just update my adobe reader, and I had to do it manually (fire fox was having some issues doing it the right way) and they always offer a free trial of McAfee. There is a chance that I did not tell them to leave it out, could that be causing all of the problems I am having? Like a conflict?

[LDTate]

McAfee AV is stopping the tools from even running. A firewall would stop you from going to a website or block the download altogether. Did wqe try a online scan already?

[Nman]

We did an online virus scan that found nothing, but just one. Are there any other scans that are online that I should try?

[LDTate]

Have you tried disabling McAfee like it shows here:

http://forums.whatth...h...&pid=494216