37 replies to this topic

[Satchfan]

Thanks but that was not the full log. Please post the complete log.

 

Satchfan

[GatoTuerto]

Wow didn't noticed the upper part was cut, sorry about that.

 

Farbar Service Scanner Version: 14-12-2019
Ran by noise (administrator) on 14-05-2020 at 19:58:55
Running from "C:\Users\noise\Desktop"
Microsoft Windows 10 Home Single Language  (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


System Restore:
============

System Restore Policy:
========================


Security Center:
============


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv: "%systemroot%\system32\svchost.exe -k netsvcs -p".
The ServiceDll of wuauserv service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

[Satchfan]

That all seems to be fine and shows no connection problems.

 

If you're happy that all else is well, I''ll send instructions to tidy up here and you can start a topic in our Networing forum.

[GatoTuerto]

Hello and yes, I am more than grateful for everything you have done.

Anything I should know/look up for?

[Satchfan]

I am more than grateful for everything you have done.

You're welcome.

 

Your computer appears to be clean. Now that it seems to be running well, please follow these steps to tidy up and decrease the likelihood of getting infected again:

Uninstall FRST

• right-click on FRST.exe/FRST64.exe and select Rename
• rename the file to Uninstall.exe
• double-click on Uninstall.exe – this will uninstall FRST

===================================================

Uninstall AdwCleaner

• open adwcleaner.exe
• click on Settings
• click on the Application tab and scroll down to the bottom
• click on Remove.

===================================================

Uninstall remaining programmes

To check for any leftover installed tools press the Windows Key + R at the same time, then type appwiz.cpl then Enter.

You can uninstall any programmes we used that still remain:

You can also delete all other logs and programmes we’ve used that are on your desktop. Just click on them and press Delete.

===================================================

Recommended

Download the current version of Malwarebytes from here. This really is an excellent program that you should update and run on a regular basis, probably weekly.

===================================================

I also recommend that you read the following:

Simple and easy ways to keep your computer safe and secure on the Internet by Lawrence Abrams

Answers to Common Security Questions - Best Practices by quietman7

How Malware Spreads - How Did I Get Infected by quietman7

I will keep this open for 24 hours in case you have any problems, after which I’ll close the topic.

Safe computing

Satchfan

 

 

[GatoTuerto]

Everything has been done and cleaned.

I thank you a lot for your assistance and patience, god bless you.

[Satchfan]

god bless you.

And you. Stay safe.

 

Regards

 

Nina (Satchfan)

[Satchfan]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please follow the instructions here http://forums.whatth...ed_t106388.html
and start a New Topic.