128 replies to this topic

[Satchfan]

Getting it sorted out properly is more important. You need some time after work so do this in your own time - I'll still be here, even if it means a bit of time difference .

[macdoo]

I fear the OTL has frozen. Been running for thirty minutes. Says "killing procesesses. DO NOT INTERUPT...." So i'm trying to be patient. I'm sending this from a netbook.

[macdoo]

Is it safe to close it and try again? I did the router reset with no problems. I didn't have to do a thing for security or DNS. After about five minutes my computer reconnected to the internet.

[Satchfan]

If your computer is now connecting to the Internet,, leave the OTL fix for now and just try running the Eset scan. Let me know how things are after that.

[macdoo]

Can you give me a link to Eset and any instructions

[Satchfan]

Sorry, forget the Eset scan for the moment. Can you now connect to the Internet with the infected PC?

[macdoo]

Those shortcuts were to pictures on a flashdrive. They're gone now.

[macdoo]

Yes but cannot connect to g-mail. By some miracle two of our other computers are connecting to g-mail today. Also, leaving the house and connecting so another network seems to Unhijack them lol.

[Satchfan]

Thanks for the information about the shortcuts. Can your computer connect to the Internet?

[macdoo]

Yes

[macdoo]

Just went to Google and typed TEST in search box. First result is a site at test.com. When I clicked link Malwarebytes popped up because I was redirected here http://ninjaa.info/f...t&u...com/&aff=
Actually Malwarebytes popped up just trying to go to google.com

Edited by macdoo, 20 February 2012 - 05:38 PM.

[Satchfan]

Excellent!!

Let’s do this a bit at a time.

Uninstall the following program, if present:

Vongo

To remove it:

• click on Start, Settings, Control Panel
• double-click Add or Remove Programs (it may take time for the list to appear, so be patient)
• scroll down the list and look for Vongo:
• ifit is present, click on it and then on Remove.

=============================================

Run OTL

• double click on the icon to run it.
• copy/paste ALL the following text written inside the code box into the Custom Scans/Fixes box located at the bottom of OTL
  
  

  :Services
  
  :OTL
  FF - prefs.js..browser.search.defaultenginename: "iMesh Web Search"
  FF - prefs.js..browser.search.order.1: "iMesh Web Search"
  
  :Files
  ipconfig /release /c
  ipconfig /renew /c
  ipconfig /flushdns /c
  
  Commands
  [purity]
  [emptytemp]
  [resethosts]
  [Reboot]

  
  
• Then click the Run Fix button at the top
• Let the program run unhindered, reboot when it is done
• Then post a new OTL log (don't check the boxes beside LOP Check or Purity this time)

[Satchfan]

Our posts have crossed. Please do as I requested and uninstall Vongo and run the OTL fix.

[macdoo]

The uninstall of Vongo was a success. My computer doesn't like OTL. LOL think it's stuck. Last time it would not close so I had to hit the power button. I will wait as long as you tell me before I give up on it

[Satchfan]

At least you can connect to the Internet so progress has been made.

I asked for a check before that we didn't do so lets try and run it now with a basic OTL scan.

Run OTL

• open OTL again and click the Quick Scan button (don't check the boxes beside LOP Check or Purity this time)
• post the OTL.txt log it produces in your next reply.

===================================================

Run aswMBR

• download aswMBR.exe to your desktop.
• double click the aswMBR.exe to run it
• if asked, accept the AVAST virus definition download
• click the "Scan" button to start scan
• on completion of the scan click Save log, save it to your desktop and post in your next reply

Logs to include with next post:

OTL.txt
aswMBR log

If for some strange reason OTL won't run, please run the aswMBR scan and post the log

Thanks

Satchfan