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Computer keeps turning off!


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133 replies to this topic

#31 terry1966

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Posted 20 April 2011 - 05:57 AM

ok this is your motherboard yes? :- http://www.newegg.co...N82E16813188055

if so it's not a sandybridge with the problem series 6 chipsets.

doesn't mean tho that your problems aren't motherboard related, but there's other things we'll need to check first before jumping to any conclusions.

so why not first run a memory test and post your error logs like doug suggested anyway. ;)

4. Your first next step after the above will be to have a look in Device Manager, for any error warnings about Drivers
--- 5. Your second next step will be to have a look in Event Viewer - System to discover any "red" Error messages
--------- please jot these down with pencil and paper (if there are just a few) and post the complete information (of the few red errors) into your next reply.


I'm most suspicious that the problem resides with your 8800GT graphic card or its driver.
I'm second most suspicious that the problem could be in your RAM.
I'm third most suspicious that the CPU heatsink may not be correctly seated and that thermal interface material may not be applied correctly.


:popcorn:

Edited by terry1966, 20 April 2011 - 05:59 AM.

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#32 jeff matthews

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Posted 20 April 2011 - 06:10 AM

Yes i will try those above things that doug mentioned well in safe mode. For some crazy reason it works in safe mode. Even after deleting the partition and installing a new windows. This has me really stumped. Anyways yeah that topic has all provided links of all hardware that i used in building my machine and everything goes into great detail about the problems that i had well building my machine, seeting the cpu, getting the right drivers, etc.

#33 jeff matthews

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Posted 20 April 2011 - 06:25 AM

Doug also mentioned something in that topic thread during the time i was building my machine. I just looked over it, i believe page 4. I should of listened to him because i believe he was probably correct. I strongly believe that this is a HD problem. The fact that it does not shut down accept for when i enter windows is the indication of this. how ever i am not jumping to conclusions. I'll try things a step at a time first before i install any new hard ware.


My "preference" would be to slap in an absolutely new fresh HD for the Win7 installation.
The HD in question has encountered a variety of difficulties that we have not fully investigated.
Plus, I am not fully confident of "back up" that may or may not have been completed successfully.
Jeff may later wish to scavenge that HD for information etc. that may still be valuable to him.
It "seems" that Jeff was hoping to use that previous installation of XP to boot up this new machine.
That's not likely to happen for the reasons you stated and more regarding MFT.

@ Jeff Matthews
Jeff, If you are prepared to loose everything on that HD, and prepared to experience difficulties that may or may not emerge from potential bad-sectors on that HD, then go right ahead and format/install Win7

But if it was me, I'd get a new HD.


#34 terry1966

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Posted 20 April 2011 - 06:34 AM

if you already have the 1tb drive like i thought you said, there's really no harm in installing it and doing a clean install of win7 on it, if the problems fixed all well and good if not at least you've ruled out the drive as a problem, and we can work from there. :popcorn:

#35 jeff matthews

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Posted 20 April 2011 - 08:08 PM

Well thats it, im out of idea's at this point. I have done everything. I ruled out the possibility of a bad HD by installing a brand new HD. I changed my PSU, i even changed all the cabling from my motherboard to my hard drives and rom drive just to see if one of the cables was bad. I tied up everything so it looks all nice and neat, there is plenty of air flow going through that machine. NO WAY can it be having a temp problem. All the fans are working correctly. My video card is fine for the time being. I have not really noticed any "no video input signal" errors. I checked the bios on the computer and both hard drives show up. I have the one 1tb hard drive and the other 80 gb HD in my computer as a back up data drive. The 160 gb HD that had my original windows on it i took out because i thought i had a bad drive. Well apparently i don't. Now that im loosing money here, i needed a new HD anyways and now i have a better PSU. The only thing it can be at this point is the CPU. I hope to god that isn't the case, cause i would have to spend like 250 dollars to buy a new one. Maybe its ram issue? I don't know. I tried taking out one stick and running it on just a single stick and then took out 2 sticks and visa versa, trying to run the computer with just 1 of each stick of ram in the pc at one time. Still shuts down. You know what really really gets me?? When i installed windows 7 on my old drive last night. I told you i was going to leave it on and see if it turns off. Guess what. The dayam thing didn't turn off at all. It actually worked. Figure that one out. In any case, i took that old drive out and installed the new one this time and tried to install windows 7. It shuts down before i can even get windows 7 installed properly. Also i will mention that at the set up screen when i reboot my machine, there is an error that pops up that says "no bootmfr" what ever that is. I guess there taking bout that it doesn't have any windows on it or something. I can boot from the disk, but once i try to install windows 7 it shuts down. Anyways thats where im at with this whole mess. Hopefully you guys can figure out this problem. Now that i don't have windows any more i can't boot into safe mode, that mode actually seemed to work for some awkward reason. i don't know, none of this makes sense to me, with in the logic of computers, it defies everything. Of course i am a very patient person. I like to work on machines, diagnose them and figure out what is causing t he issue and i do learn alot on this forums, thats for sure. But as of now, this machine is still not working correctly. Much help is appreciated!

Edited by jeff matthews, 20 April 2011 - 08:11 PM.


#36 jeff matthews

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Posted 20 April 2011 - 08:36 PM

I guess at this point. I should try to look at my CPU and try to re seet it maybe. That is the only thing i have not done.

#37 terry1966

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Posted 20 April 2011 - 08:50 PM

you have 2 choices regarding hard drive.
1:- leave the pc off for a few hrs to cool down then try to install win7 again to that 1tb drive,
2:- put the old drive back in and boot into safe mode

if 2, boot into safe mode then follow dougs advice.
also if 1 and you manage to install win7 and it still shutsdown(looking more than likely it will now) follow dougs advice

4. Your first next step after the above will be to have a look in Device Manager, for any error warnings about Drivers
--- 5. Your second next step will be to have a look in Event Viewer - System to discover any "red" Error messages
--------- please jot these down with pencil and paper (if there are just a few) and post the complete information (of the few red errors) into your next reply.


go into device manager and check no devices have yellow error warnings, let us now if there are any in next post.

look in event viewer and note down any/all red error messages you find and include them in next post also.


the more you say no dam way is it temps, the more i'm thinking it could be. :D

so it wouldn't harm to take the heatsink off and refit it with some new thermal paste too, if you don't have any i'd recommend tx-3 or mx2.

:popcorn:

#38 jeff matthews

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Posted 20 April 2011 - 08:56 PM

I hear you but how can it be temps. ive only had the pc on for all of 5 minutes and it shuts down. Before that it has been off for like 4 hrs well i was working on it. Also ive had a computer in the past that got hot and you can easily feel the hot air exhausting. The fact when i put my hand in the computer, there is nothing but cool air running in there. If this is a case of temp problems, it would have to be CPU related, in which case, the heat sink is wrong, or the fan is pointing the wrong way so the CPU doesn't stay cool. But why now all of the sudden would it start to act up, when its been working fine for the past 5 months. Anyways that is what i been trying to do is reinstall windows, waiting for the machine to stay off for a while and then give it another go. That actually what i had to do last night and after bout 10 shut downs, i was finnaly able to install it with out it shutting down.

#39 terry1966

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Posted 20 April 2011 - 08:59 PM

so you have it installed on the 1tb drive and you can boot into it in safe mode and it doesn't turn off? :popcorn:

#40 jeff matthews

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Posted 20 April 2011 - 09:01 PM

No i can't. It shuts down before i can install it fully. it gets to bout 70%. I try to work as fast as i can but the computer can only run so fast. I am not so sure all these shut downs are a good thing either. They might even damage the computer further. For example i do get an error every now and then that says "no bootMFR" in which case i have to restart it to get it to work.

Edited by jeff matthews, 20 April 2011 - 09:03 PM.

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#41 terry1966

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Posted 20 April 2011 - 09:15 PM

"no bootMFR" just means there's it can't find an os to boot from, as we know already if you haven't installed it, got a bit confused when you said you had at the end here.

Anyways that is what i been trying to do is reinstall windows, waiting for the machine to stay off for a while and then give it another go. That actually what i had to do last night and after bout 10 shut downs, i was finnaly able to install it with out it shutting down.


can you go into the bios and use the option to set all to defaults, then find where your ram settings are and check the voltage and timings are correct for whatever ram your using, then use the memory test feature and see if it gives any errors.

:popcorn:

Edited by terry1966, 20 April 2011 - 09:17 PM.


#42 jeff matthews

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Posted 20 April 2011 - 09:36 PM

I can't believe this!! Now i have a broken external hard drive. I accidentally had it plugged into my laptop, and i pulled the laptop off of the bed and the external fell from the table and slammed on the floor. Now when i try to boot it up. Windows doesn't recognize it and it sounds like a broken record. That was one of my 1tb externals to, i just lost a ton of data. It sounds like a "broken record" constantly skipping. Any idea on how to fix this, so i can back up this data. The hd is with in warranty as i just bought it, so its easy enough to replace but some how i have to retrieve the data. God things are just not going so good for me today. :(

Edited by jeff matthews, 20 April 2011 - 09:37 PM.


#43 jeff matthews

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Posted 20 April 2011 - 09:45 PM

I am really frustrated now. it seems every time i buy something new, it breaks. Now this time it was my fault. Cause i wasn't careful enough. Now i dont have a computer. I lost all my data, including my back ups for my regular computer, all my important info. everything. I shouldn't rely on external hard drives anymore to back up anything. But disks don't work that well either. I have had lots of issues with corrupted files. Well now im back to square one. I don't have nothing, no drivers, no updates, all my PC data was on that drive. AND i have a broken computer. All that i got is my handy laptop. Thank god its at least working.

Edited by jeff matthews, 20 April 2011 - 09:58 PM.


#44 terry1966

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Posted 20 April 2011 - 09:46 PM

if it's as bad as you say then sorry nothing you can do regarding the external except take it to a professional data retrieval company in my opinion, costs a lot of money. :smack: always have at least 2 externals with backups, my important data is stored on 3 drives the one i use and 2 backup drives. :popcorn:

Edited by terry1966, 20 April 2011 - 09:50 PM.


#45 Doug

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Posted 20 April 2011 - 10:03 PM

Jeff,

Sorry to hear about your accident and loss of external HD functionality, and all the saved/backed-up data.

Since it is "yours", it is a personal loss to you.
In the larger view of things, you are still a fine person, and it is only a hard drive and only data.
Sure it will be an annoyance and hardship for a long time to come, but it ain't your life and it ain't your wife.
You will survive and have happy days again.

I realize that it could be thought rude to make light of such loss.
I'm not trying to make light.
There is an old chinese proverb to the effect of considering the china cup and saucer.
The proverb states... "The saucer is already broken"
Yep. Some day it is likely to break and you will no longer have use of it.
When it shatters, that day has arrived.
Having known this in advance, the proverb allows for acceptance of loss, with less recrimination and hysteria.
Neither self-blame, nor outrage will help your situation at this time.
______________

Take a breath. :)

When your body is more settled down, put your primary HD with the C:\ Windows installation back in your machine.

Boot to SAFE Mode.

With your laptop download VEW (an Event Viewer utility developed by Expert Vino Rosso)

Download VEW, it might show us what's going on. VEW by Vino Rosso http://images.malwar...om/vino/VEW.exe save it to your desktop

Transfer from your laptop to your Desktop PC via USB stick or burn a CD if necessary.

Double click it to start it Note: If running Windows Vista or Windows 7 you will need to right click the file and select Run as administrator and click Continue or Allow at the User Account Control Prompt.

Click the check boxes next to Application and System located under Select log to query on the upper left

Under Select type to list on the right click the boxes next to Error and Warning Note: If running Windows Vista or Windows 7 also click the box next to Critical (not XP).

Under Number or date of events select Number of events and type 20 in the box next to 1 to 20 and click Run

Once it finishes it will display a log file in notepad

Please copy and paste its entire contents into your next reply
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