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Help Troubleshooting Network problem


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43 replies to this topic

#16 DaChew

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Posted 23 March 2008 - 08:00 PM

do you see a workgroup listed when you open up microsoft windows networks?

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#17 Sshadow

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Posted 23 March 2008 - 08:11 PM

I'll be waiting for your reply, prior to additional recommendations, but would like a bit more information.

Has the "problematic machine" ever recognized the Network and been able to access internet connectivity via this Network?
Or is this the first time you've tried?

If this is the first time you've tried, then more additional information please.
Is your Wireless connectivity presently "encrypted" with either WEP or WPA?
If so, you will need to perform: "Add a new computer to the Network" using utilities on the machine that was the first to configure the Network. You can read the Router Manual to learn how to create a Floppy or CD for transferring the Encryption Key to your machine.
____________________--


I used to be able to access it. This is a more recent problem. I am currently working with the wireless adapter diasabled to try to trouble shoot this but it is configured with WPA - PSK.

Does the "problematic" machine have ability to gain access to the Internet, but just can "see" the other two machines?

If so, please do the following"

Start - Run - (type)cmd - Enter
At the blinking cursor type the following:IPconfig /release - Enter <-- notice the required space before the "/"
This action will take a few seconds, and then the blinking cursor will return.

At the blinking cursor type the following:IPconfig /renew - Enter <-- notice the required space before the "/"

Keep us posted with your progress.


Yes, Internet but no local Network. I tried the "Release" and "Renew" but no luck.

do you see a workgroup listed when you open up microsoft windows networks?


I can only see it when I go to the "Add a network place" wizard. Then I choose under "Service Providers" choose another network location. I browse to Microsoft Windows Network and can see the workgroup there but see no computers listed. The other PC's have no issue seeing each other.
System Specs -
CPU:
Athlon64 X2Dual 5000+ 2.60ghz 65nm
MB: ASUS M2N-SLI
VGA: NVIDIA GeForce 8600 GT x2
Monitor: V1721B 17" Flat
OS: Vista Home Premium 32bit and XP Pro SP2
Browser: IE7 & Firefox
Sound:
Soundblaster Audigy4 & LogitechX530
Memory: 4x1gb DDR pc6400 Buffulo Sel 374mhz
PSU: Cooler Master RP-600-PCAR 600w
HD: 2x Hitachi 500gb
Cooling:
Cooler Master Aquagate S1 + 2x Case Fans 2k RPM

#18 DaChew

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Posted 23 March 2008 - 08:44 PM

norton's running your firewall? peerguardian still active?

#19 Sshadow

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Posted 23 March 2008 - 08:47 PM

norton's running your firewall?

peerguardian still active?



PeerGaurdian no. Norton yes. I use Norton internet security 2007 for Anti virus and firewall. Do you think there is a conflict there with the firewall? I do have windows firewall turned off.
System Specs -
CPU:
Athlon64 X2Dual 5000+ 2.60ghz 65nm
MB: ASUS M2N-SLI
VGA: NVIDIA GeForce 8600 GT x2
Monitor: V1721B 17" Flat
OS: Vista Home Premium 32bit and XP Pro SP2
Browser: IE7 & Firefox
Sound:
Soundblaster Audigy4 & LogitechX530
Memory: 4x1gb DDR pc6400 Buffulo Sel 374mhz
PSU: Cooler Master RP-600-PCAR 600w
HD: 2x Hitachi 500gb
Cooling:
Cooler Master Aquagate S1 + 2x Case Fans 2k RPM

#20 DaChew

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Posted 23 March 2008 - 08:59 PM

you might start testing by disconnecting the wan and turning off the norton's firewall service, whatever the heck it is? I have always approached a peer-to-peer workgroup lan with a little bit of rigid rituals file and printer sharing on, firewalls off at first, all computers powered down, boot quasiserver/browsemaster first followed by inferior computers there's nothing worse than a corrupted browsmaster that's been running for days

#21 kazzoo

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Posted 23 March 2008 - 09:23 PM

Greetings Sshadow Drive by suggestion, Ping the trouble computers ip address from one of the good computers. You want to see if packets are reaching the bad one. Also try pinging by name of the bad computer to see if names are being resolved. Next besure you have enabled the Guest account on the bad computer. You may be running into a authentication issue. Also make sure you have printer and files sharing enabled, and have a folder availible on the bad computer shared. Give this a go, and let us know how you make out. Regards Kaz.
Badgers? I dont need no stinking Badgers!

#22 Doug

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Posted 23 March 2008 - 09:23 PM

I'm going to have to bail out for about 1 1/2 hours, as I have a hoard of hungry adolescents threatening to do me harm, if I don't get their dinner. I'll check back later. Hopefully Kaz will have delivered the magic bullet during the time that I am away. You might benefit from making a "Create a network setup disk" from the Network Installation Wizard. Then run it on the problematic machine. The NIC must have the same functions active on all machines (not just same WorkGroup, but also Client - for instance Client for Microsoft Windows)
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#23 Sshadow

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Posted 23 March 2008 - 10:26 PM

Greetings Sshadow

Drive by suggestion,

Ping the trouble computers ip address from one of the good computers. You want to see if packets are reaching the bad one. Also try pinging by name of the bad computer to see if names are being resolved.

Next besure you have enabled the Guest account on the bad computer. You may be running into a authentication issue.

Also make sure you have printer and files sharing enabled, and have a folder availible on the bad computer shared.

Give this a go, and let us know how you make out.

Regards

Kaz.


Ok guest account is now on( was not before) Still no go :( Heres the thing with the pings. I can ping the other 2 computers from here but when I try to ping the problem PC from the others I get 100% timeouts. I have an entire media drive shared hope thats what you meant or is as good as a folder.


I'm going to have to bail out for about 1 1/2 hours, as I have a hoard of hungry adolescents threatening to do me harm, if I don't get their dinner.

I'll check back later.

Hopefully Kaz will have delivered the magic bullet during the time that I am away.

You might benefit from making a "Create a network setup disk" from the Network Installation Wizard.
Then run it on the problematic machine.

The NIC must have the same functions active on all machines (not just same WorkGroup, but also Client - for instance Client for Microsoft Windows)


I have only seen the ability to make floppy set up disks with the network wizard and that would not do me much good as only one of these PC's has a floppy drive. Is there a way to make a CD setup disk?

Edited by Sshadow, 23 March 2008 - 10:26 PM.

System Specs -
CPU:
Athlon64 X2Dual 5000+ 2.60ghz 65nm
MB: ASUS M2N-SLI
VGA: NVIDIA GeForce 8600 GT x2
Monitor: V1721B 17" Flat
OS: Vista Home Premium 32bit and XP Pro SP2
Browser: IE7 & Firefox
Sound:
Soundblaster Audigy4 & LogitechX530
Memory: 4x1gb DDR pc6400 Buffulo Sel 374mhz
PSU: Cooler Master RP-600-PCAR 600w
HD: 2x Hitachi 500gb
Cooling:
Cooler Master Aquagate S1 + 2x Case Fans 2k RPM

#24 Doug

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Posted 23 March 2008 - 10:31 PM

This illustration may assist in verifying that all computers have the same "Properties" set for Local Area Connection: Local_Area_Connection_Properties.JPG
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#25 kazzoo

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Posted 23 March 2008 - 10:35 PM

Greetings Sshadow Give the bad computer a reboot and try the pings again. It may need to broadcast its availibility if you made the changes and did not do so afterwards. For sharing, go to my computer and pick a folder on the bad computer. The pings are telling me the Bad computer is droping the packets. Something on it is refusing them. I am working a couple of other options for you to try yet. Regards Kaz.
Badgers? I dont need no stinking Badgers!

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#26 Sshadow

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Posted 24 March 2008 - 12:31 AM

I have one question this motherboard adds an extra connection to the mix. I have included a screenshot of it so you can see it and I have tried all this with it both enabled and disabled so I don't know how it is effecting this if at all.

Posted Image

Edit - sorry can't get it small like yours is.

Edited by Sshadow, 24 March 2008 - 12:36 AM.

System Specs -
CPU:
Athlon64 X2Dual 5000+ 2.60ghz 65nm
MB: ASUS M2N-SLI
VGA: NVIDIA GeForce 8600 GT x2
Monitor: V1721B 17" Flat
OS: Vista Home Premium 32bit and XP Pro SP2
Browser: IE7 & Firefox
Sound:
Soundblaster Audigy4 & LogitechX530
Memory: 4x1gb DDR pc6400 Buffulo Sel 374mhz
PSU: Cooler Master RP-600-PCAR 600w
HD: 2x Hitachi 500gb
Cooling:
Cooler Master Aquagate S1 + 2x Case Fans 2k RPM

#27 DaChew

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Posted 24 March 2008 - 02:34 AM

I covered that firewire bridge? earlier

#28 Sshadow

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Posted 24 March 2008 - 02:49 AM

I covered that firewire bridge? earlier



Sorry friend if you did. I didn't even know what that 1394 connection is for. I assure you tho while we have been troubleshooting this whole problem it has ben disabled on the bios level. I just re-enabled it to see if it was relevent to this problem. I disabled it awhile back when trying to troubleshoot this problem on my own. I noticed disableing it had no impact on my internet connection so figured it would not hurt to keep it off while trying to figure this out.
System Specs -
CPU:
Athlon64 X2Dual 5000+ 2.60ghz 65nm
MB: ASUS M2N-SLI
VGA: NVIDIA GeForce 8600 GT x2
Monitor: V1721B 17" Flat
OS: Vista Home Premium 32bit and XP Pro SP2
Browser: IE7 & Firefox
Sound:
Soundblaster Audigy4 & LogitechX530
Memory: 4x1gb DDR pc6400 Buffulo Sel 374mhz
PSU: Cooler Master RP-600-PCAR 600w
HD: 2x Hitachi 500gb
Cooling:
Cooler Master Aquagate S1 + 2x Case Fans 2k RPM

#29 DaChew

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Posted 24 March 2008 - 03:03 AM

1394 is for firewire, works great for video capture from dv camcorders, why in heck MS always tries to use it as a bridge device for the lan I don''t know I leave it on in bios but delete or disable? the bridge in network connections

#30 kazzoo

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Posted 24 March 2008 - 09:43 AM

Greetings Sshadow: Ok, what we know so far. Computer A and Computer B are resolving both names and Ip addresses between them. They both can be browsed by each other so they must be authenticating and are trusted. They are in the same workgroup. You can see them in Workgroup, and you can see the shared files in my networkplaces. We add in Computer C , A Computer and B Computer does not find it. No response to ping. C computer can ping A and B but they do not show up in its (Computer C) Workgroup computers nor shared files in my network places. Computer A or B never got any responses from C on the ping. Sure sounds like a firewall blocking to me. But which firewall? What I dont know is: what sort of firewalls are present in Computer A, Computer B or Computer C? One of the steps is to disable them all and try to ping each computer. Computer A pings Computer B, Computer A pings Computer C. Then go to Computer C and ping Computer A and Computer B. Do this and see if you get success. If you do, then you know the culprit. A good piece of information for all of us to be able to look at would be the IPCONFIG from each of the Computers. You would go to to a command prompt and type---> ipconfig >ipconfig.txt This will create a text file that can be looked at to see if all matches up, to compare them against each other. Hang in there! Regards Kaz
Badgers? I dont need no stinking Badgers!

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