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Trojan Horse Unable to Remove


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19 replies to this topic

#16 Markka

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Posted 27 September 2007 - 11:41 AM

Hello :)

Please Download Dr.Web CureIt and save it to your desktop.

Run a scan with Dr.Web CureIt
  • Doubleclick the drweb-cureit.exe file and Allow to run the express scan
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, you should now mark the drives that you want to scan.
  • Select all drives. A red dot shows which drives have been chosen.
  • Click the green arrow at the right, and the scan will start.
  • Click 'Yes to all' if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can click next icon next to the files found Posted Image
  • If so, click it and then click the next icon right below and select Move incurable
  • After the scan, in the menu, click file and choose save report list
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Close Dr.Web Cureit.
  • Post the Cure-it report and a fresh HijackThis log

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#17 blueat40

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Posted 27 September 2007 - 05:25 PM

Hello Again,

Here are the 2 log files

Dr Web file

Process.exe;C:\Documents and Settings\Lisa\Desktop\SmitfraudFix;Tool.Prockill;Incurable.Moved.;
restart.exe;C:\Documents and Settings\Lisa\Desktop\SmitfraudFix;Tool.ShutDown.11;Incurable.Moved.;
InstallHelper.exe;C:\Program Files\Common Files\Motive;Probably MULDROP.Trojan;Incurable.Moved.;
popcaploader.dll;C:\WINDOWS\Downloaded Program Files;Program.PopcapLoader;Incurable.Moved.;
popcaploader.dll;C:\WINDOWS\Downloaded Program Files\CONFLICT.1;Program.PopcapLoader.origin;Incurable.Moved.;
Process.exe;C:\WINDOWS\system32;Tool.Prockill;Incurable.Moved.;


Here is the Hijack This file

Logfile of HijackThis v1.99.1
Scan saved at 7:12:52 PM, on 9/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\QuickSet\QuickSet.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\OpenOffice.org 2.2\program\soffice.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\OpenOffice.org 2.2\program\soffice.BIN
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
O4 - HKLM\..\Run: [ShowLOMControl] 
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\AVG Anti Spyware\New Folder (2)\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: OpenOffice.org 2.2.lnk = C:\Program Files\OpenOffice.org 2.2\program\quickstart.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4B9F2C37-C0CF-42BC-BB2D-DCFA8B25CABF} (PopCapLoaderCtrl Class) - http://zone.msn.com/...pcaploader1.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://cdn2.zone.msn...gr.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn...ro.cab56649.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://zone.msn.com/...outLauncher.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...ploader_v10.cab
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Unknown owner - C:\Program Files\AVG Anti Spyware\New Folder (2)\AVG Anti-Spyware 7.5\guard.exe (file missing)
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE



Lisa

#18 Markka

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Posted 28 September 2007 - 05:18 AM

Hello :)

Go to here:

C:\Documents and Settings\Lisa\DoctorWeb\quarantine

Choose this file:

InstallHelper.exe

And move that file to here:

C:\Program Files\Common Files\Motive

Otherwise all logs are clean! How is your computer running now?

Here are a couple of things how to stay clean:
  • Clean speech:
  • Use Mozilla firefox or Opera as your browser!
    Mozilla firefox or Opera are better than Internet Explorer.
    Download Mozilla firefox from here!
    Download Opera from here!
  • Install Hosts-file!
    Hosts-file blocks bad web addresses. Remember to update hosts-file regularly.
    Download Hosts-file from here!
  • Install Winpatrol!
    Winpatrol monitors your system and blocks hijacks.
    Download Winpatrol from here!
  • Install AVG Anti-Spyware!
    AVG anti-spyware detecs and removes malware and cleans your register too. Run a scan with Ad-aware regularly and update it before the scan.
    Download AVG anti-spyware from here!
  • Install Ccleaner!
    CCleaner cleans your temporary files and also cleans your register. Run CCleaner regularly.
    Download CCleaner from here!
  • Install Ad-Aware!
    Ad-aware detecs and removes malware and cleans your register too. Run a scan with Ad-aware regularly and update it before the scan.
    Download Ad-aware from here!
  • Install SpywareBlaster!
    Spywareblaster blocks bad activeX-components. Update it regularly.
    Download Spywareblaster from here!
  • System restore!
    Clean and create a new system restore point regularly.
    How do I clean my system restore and create the new system restore point?
    Here are instructions!
  • Keep all programs updated!
    Remember to keep all programs up-to-date, also Windows. So please visit here regularly and install all critical updates.


#19 blueat40

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Posted 28 September 2007 - 05:35 AM

my computer is running wonderfully!!!!! a million thank yous.

#20 Markka

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Posted 29 September 2007 - 12:32 AM

Nice to hear and you're welcome! :thumbup:

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