186 replies to this topic

[appleoddity]

Hello Techno. Did you run the JavaMSIFix program? If, do that, then try your installation again.

If you still have an issue with the same message, then download and install the Windows Installer Cleanup Utility. Once installed, find the program on your start menu and run it. Find and remove any Java Runtime listings you find. Then run the JavaMSIFix one more time. This will probably resolve the issue.

[kimsland]

Hi just wanted to repeat this excellent info, in my own words


Installing Java:



Click HERE to update Java

You can find out why you need to update Java HERE
Once downloaded just run (to download fully), and install.

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Java install sometimes errors!

Errors include:
1. "Internal Error 2753. regutils.dll"
2a. "This software has already been installed on your computer. Would you like to reinstall it?"
Upon clicking 'Yes' you receive:
2b. "This action is only valid for products that are currently installed."
3. More errors stated HERE


Very annoying! But there is a Fix

Firstly in "Task Manager" > Processes Tab. Kill any/all running Java processes eg. java, jqs, javaws etc

Then just download this Java Fix tool > JavaMSIFix.exe and run it. ("Download File" near middle of that page)

More (technical) info HERE

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Then re-run the newest Java update
Or download the entire Java (offline) update and run that:

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Once Java is finally installed properly!
I'd suggest downloading/running JavaRa to remove any older versions of Java

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In the very unlikely event the above doesn't work!
I'd suggest running a quick updated scan with free Malwarebytes first
Making sure to remove all found Malwares then restart and try again.

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[IT-Consultant]

Just want to say thank you. I'm working as a IT-Consultant, second level support, with amongst other things eBanking support. Our eBanking runs on Java, and our department have helped many a customer by guiding them to this JavaFixer. It helps with lots of other problems besides "Java Already Installed". It alos helps when Java won't uninstall at all, if you run the JavaFixer, delete the Java folder and install Offline, preferably with Run as administrator. It's not a beautiful solution, but it's efficient. If you could make an upgraded version that removed all traces of Java from the computer, you would be my hero

[LDTate]

Remove old

Please download JavaRa to your desktop and unzip it to its own folder

• Run JavaRa.exe (double-click for XP/right-click and Run as Administrator for Vista), pick the language of your choice and click Select. Then click Remove Older Versions.
• Accept any prompts.
• Open JavaRa.exe (double-click for XP/right-click and Run as Administrator for Vista) again and select Search For Updates.
• Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.

[lc22812]

Hi, This is kumar, I just got rid of JRE, but still having problem with JDK. Could you please let me know any fix for JDK.


Thanks in advance,
Kumar
Email: XXXXXX@yahoo.com <-- We only reply via posts here in this Forum.

Also it is not a good idea to post your email address, since search engine bots scan these forums regularly.
And worse still we have the occasional spammer bad-guy and spammer-bot networks scanning for opportunities to exploit.

Edited by Doug, 31 January 2012 - 10:21 PM.
Removed Email address

[millefolia]

I just registered to say thanks--I've used your msi for removing borked Java twice in the last couple months and it's saved me a lot of time. (I'm a desktop support tech.) Thanks for making it available!

[aurelius17]

I am having trouble trying to install mathcad onto my windows 7 64bit laptop. Everytime i run the installation i get an error 1723, windows installer error, missing dll file. I have tried your fix, installed the new Java 6 update 30, run the fix, then installed Java again and i still get this error when trying to install mathcad. I would appreciate any guidance on this issue.

[jenni6]

hii, By manually deleting the registry files i would successfully uninstalled java from my system. ans i was re installed it again, there is no problem when i was installing. But when i am trying to run java command in command prompt it shows the error like Error opening registry key 'Software\JavaSoft\Java Runtime' Error: could not find Java.dll Error: could not find Java 2 Runtime Environment what should i do?? please help me in this. I am using Windows 7 operating system. and i want to install java 6.

[harmon]

appleoddity, what is the percentage of success with JavaMSFix with windows XP SP2? My PC has all of upgrades of SP2. Thanks

[Doug]

Harmon... I cannot think of a good reason to not update an XP operating system up through SP3 and the additional 96+ patches beyond SP3. Unless your XP OS is somehow compromised and will not pass Windows Genuine Advantage scanning. Comment?

[harmon]

Doug, I have read that many people have problems after installing to SP3. It is a major install and I have to get up the guts to do it.

[harmon]

Doug, I have read that many people have problems after installing to SP3. It is a major install and I have to get up the guts to do it. I have just run JavaMSIFix and get the phrase Unknown Error 2. Where do I go from here?

[Doug]

Hi Harmon,

Major new releases and updates of software "are" often problematic for early adopters.
However, developers soon learn (from user feedback and complaints) about specific hardware and software exceptions that they may not have accounted for in their initial release, and (sort of promptly) provide revisions to make life easier for later adopters.

SP3 has been out for a very long time now, and most of the many millions of Windows XP users have successfully updated to SP3 and the hundred or so patches that are critical even beyond SP3.

SP3 is a large download, and running Windows Updates is about as fun as watching paint dry on the wall, but it is Highly Recommended.

[harmon]

Hi Doug Thank you for your suggestion of installing SP3 and thanks to Appleoddity. I installed SP3(14 minutes) and patches(40 minutes) today succesfully. Ran JavaMSIFix and was able to install Java 6 update 31. . Thanks guys, great site.

[Doug]