100 replies to this topic

[Cindy M]

Hello again. LDT, you were a huge help, there's just one thing that keeps re-occuring. When I booted up today that blank screen appeared again during the process, and it requires a response or the boot hangs where it is. I did download and install all the programs you recommended yesterday, in addition to the ones all ready present. At your convenience, would you please give me another suggestion as to what could still be causing this? I will leave a hijack this log here as well. Thank you very much for your time. Cindy  CindyM_HJT_012508.doc   28KB   41 downloads

[LDTate]

When I booted up today that blank screen appeared again during the process

Is there anything in the blank screen?

[Cindy M]

The screen is about 3 inches square all sides equal, at the top far left, in the active window bar are 2 very small rectangles, right next to each other, on the far right is just the "close" box with an x in it, but it won't close. The main area of the screen is blank, up in the left corner right below the active window bar are 3 small rectangular shapes enclosed in a box. At the center bottom of screen is one button to click on, with "OK" in it. That's it, but without the OK being clicked, boot-up stops.

Edited by Cindy M, 25 January 2008 - 04:52 PM.

[LDTate]

After starting Hijack This!, click on Open the Misc Tools Section. To the right of Generate Startuplist log, there are two boxes. Check them both, then click Generate Startuplist log. Then "copy/paste" the contents of the startuplist log into your next post.

[LDTate]

I just noticed you've joined the classroom, so I moved this topic here

[Cindy M]

Done, and it took restarting the computer to get your note. Right before I restarted, I could not open anything from the icons on desktop - I tried everyone and each time here was the message - Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item. Also, Zone Alarm keeps having an alert pop up saying Windows explorer wants to change my desktop, and the background may contain a web page with executable code. I did not know how to answer so I clicked Deny, is that why none of my programs would open? I noticed in the last hijack this scan that an 018 item had next to it Filter hijack text/xml, etc. Okay, here's the list and thank you again.

StartupList report, 01/25/2008, 6:59:03 PM
StartupList version: 1.52.2
Started from : C:\Program Files\Hijackthis1991\HijackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.6000.16574)
* Using default options
* Including empty and uninteresting sections
* Showing rarely important sections
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\netdde.exe
C:\Program Files\Registry Mechanic\RegMech.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Aware.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Venturi2\Client\ventc.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\PC-Doctor 5 for Windows\PcdSmartMonitor.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\MOZILL~2\FIREFOX.EXE
C:\Program Files\Hijackthis1991\HijackThis.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\Documents and Settings\HP_Administrator\Start Menu\Programs\Startup]
Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

Shell folders AltStartup:
*Folder not found*

User shell folders Startup:
*Folder not found*

User shell folders AltStartup:
*Folder not found*

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Ad-Aware SE Professional.lnk = C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Aware.exe
Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe

Shell folders Common AltStartup:
*Folder not found*

User shell folders Common Startup:
*Folder not found*

User shell folders Alternate Common Startup:
*Folder not found*

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

[HKLM\Software\Microsoft\Windows\CurrentVersion\Winlogon]
*Registry key not found*

[HKCU\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
*Registry value not found*

[HKCU\Software\Microsoft\Windows\CurrentVersion\Winlogon]
*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

RegistryMechanic = C:\Program Files\Registry Mechanic\RegMech.exe /H
ZoneAlarm Client = "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
WinPatrol = C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
NvCplDaemon = RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
GrooveMonitor = "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
RTHDCPL = RTHDCPL.EXE
SoundMan = SOUNDMAN.EXE
AlcWzrd = ALCWZRD.EXE
Alcmtr = ALCMTR.EXE

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServices

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Run

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows NT\CurrentVersion\Run

*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

[OptionalComponents]
=

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnceEx
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServices
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Run
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows NT\CurrentVersion\Run
*Registry key not found*

--------------------------------------------------

File association entry for .EXE:
HKEY_CLASSES_ROOT\exefile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .COM:
*Registry value not found*

--------------------------------------------------

File association entry for .BAT:
*Registry value not found*

--------------------------------------------------

File association entry for .PIF:
*Registry value not found*

--------------------------------------------------

File association entry for .SCR:
*Registry value not found*

--------------------------------------------------

File association entry for .HTA:
HKEY_CLASSES_ROOT\htafile\shell\open\command

(Default) = C:\WINDOWS\system32\mshta.exe "%1" %*

--------------------------------------------------

File association entry for .TXT:
HKEY_CLASSES_ROOT\txtfile\shell\open\command

(Default) = %SystemRoot%\system32\NOTEPAD.EXE %1

--------------------------------------------------

Enumerating Active Setup stub paths:
HKLM\Software\Microsoft\Active Setup\Installed Components
(* = disabled by HKCU twin)

[<{12d0ed0d-0ee0-4f90-8827-78cefb8f4988}] *
StubPath = C:\WINDOWS\system32\ieudinit.exe

[>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
StubPath = C:\WINDOWS\inf\unregmp2.exe /ShowWMP

[>{26923b43-4d38-484f-9b9e-de460746276c}] *
StubPath = C:\WINDOWS\system32\ie4uinit.exe -UserIconConfig

[>{60B49E34-C7CC-11D0-8953-00A0C90347FF}] *
StubPath = RunDLL32 IEDKCS32.DLL,BrandIE4 SIGNUP

[>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}]
StubPath = %systemroot%\system32\shmgrate.exe OCInstallUserConfigOE

[KB910393] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\EasyCDBlock.inf,PerUserInstall

[{2C7339CF-2B09-4501-B3F3-F3508C9228ED}] *
StubPath = %SystemRoot%\system32\regsvr32.exe /s /n /i:/UserInstall %SystemRoot%\system32\themeui.dll

[{407408d4-94ed-4d86-ab69-a7f649d112ee}] *
StubPath = %SystemRoot%\System32\rundll32.exe setupapi,InstallHinfSection QuickLaunchShortcut 640 %systemroot%\inf\mcdftreg.inf

[{44BBA840-CC51-11CF-AAFA-00AA00B6015C}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:OE /CALLER:WINNT /user /install

[{44BBA842-CC51-11CF-AAFA-00AA00B6015B}] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\msnetmtg.inf,NetMtg.Install.PerUser.NT

[{5945c046-1e7d-11d1-bc44-00c04fd912be}] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\msmsgs.inf,BLC.QuietInstall.PerUser

[{6BF52A52-394A-11d3-B153-00C04F79FAA6}] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\wmp11.inf,PerUserStub

[{7790769C-0471-11d2-AF11-00C04FA35D02}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install

[{89820200-ECBD-11cf-8B85-00AA005B4340}] *
StubPath = regsvr32.exe /s /n /i:U shell32.dll

[{89820200-ECBD-11cf-8B85-00AA005B4383}] *
StubPath = C:\WINDOWS\system32\ie4uinit.exe -BaseSettings

[{89B4C1CD-B018-4511-B0A1-5476DBF70820}] *
StubPath = c:\WINDOWS\system32\Rundll32.exe c:\WINDOWS\system32\mscories.dll,Install

[{8b15971b-5355-4c82-8c07-7e181ea07608}] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\fxsocm.inf,Fax.Install.PerUser

--------------------------------------------------

Enumerating ICQ Agent Autostart apps:
HKCU\Software\Mirabilis\ICQ\Agent\Apps

*Registry key not found*

--------------------------------------------------

Load/Run keys from C:\WINDOWS\WIN.INI:

load=*INI section not found*
run=*INI section not found*

Load/Run keys from Registry:

HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found*
HKCU\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=*Registry value not found*

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry value not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------

Checking for EXPLORER.EXE instances:

C:\WINDOWS\Explorer.exe: PRESENT!

C:\Explorer.exe: not present
C:\WINDOWS\Explorer\Explorer.exe: not present
C:\WINDOWS\System\Explorer.exe: not present
C:\WINDOWS\System32\Explorer.exe: not present
C:\WINDOWS\Command\Explorer.exe: not present
C:\WINDOWS\Fonts\Explorer.exe: not present

--------------------------------------------------

Checking for superhidden extensions:

.lnk: HIDDEN! (arrow overlay: yes)
.pif: *Registry value not found*
.exe: not hidden
.com: *Registry value not found*
.bat: *Registry value not found*
.hta: not hidden
.scr: *Registry value not found*
.shs: HIDDEN!
.shb: HIDDEN!
.vbs: not hidden
.vbe: not hidden
.wsh: not hidden
.scf: HIDDEN! (arrow overlay: NO!)
.url: HIDDEN! (arrow overlay: yes)
.js: not hidden
.jse: not hidden

--------------------------------------------------

Verifying REGEDIT.EXE integrity:

- Regedit.exe found in C:\WINDOWS
- .reg open command is normal (regedit.exe %1)
- Company name OK: 'Microsoft Corporation'
- Original filename OK: 'REGEDIT.EXE'
- File description: 'Registry Editor'

Registry check passed

--------------------------------------------------

Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\PROGRA~1\SPYBOT~1\SDHelper.dll - {53707962-6F74-2D53-2644-206D7942484F}
(no name) - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll - {72853161-30C5-4D22-B7F9-0BBC1D38A37E}
(no name) - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
HpWebHelper - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\webhelper.dll - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9}

--------------------------------------------------

Enumerating Task Scheduler jobs:

AppleSoftwareUpdate.job
HubTask 0 {0E7C166E-2D2F-4269-9034-DE1898BF2B1A} 0~0.job
Spybot - Search & Destroy - Scheduled Task.job

--------------------------------------------------

Enumerating Download Program Files:

[vzTCPConfig]
CODEBASE = http://www2.verizon....vzTCPConfig.CAB
OSD = C:\WINDOWS\Downloaded Program Files\OSD51.OSD

[Microsoft Data Collection Control]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\MSDcode.dll
CODEBASE = https://support.micr...veX/MSDcode.cab

[YPCXWizard Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\YPCXWizard_dll.dll
CODEBASE = http://download.yaho...d2003080601.cab

[EPUImageControl Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\EPUWALcontrol.dll
CODEBASE = http://tools.ebayimg...l_v1-0-3-48.cab

[WUWebControl Class]
InProcServer32 = C:\WINDOWS\system32\wuweb.dll
CODEBASE = http://update.micros...b?1174771369109

[MUWebControl Class]
InProcServer32 = C:\WINDOWS\system32\muweb.dll
CODEBASE = http://update.micros...b?1176595308859

[Java Plug-in 1.6.0_03]
InProcServer32 = C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
CODEBASE = http://java.sun.com/...indows-i586.cab

[Java Plug-in 1.5.0_05]
InProcServer32 = C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
CODEBASE = http://java.sun.com/...indows-i586.cab

[Java Plug-in 1.5.0_11]
InProcServer32 = C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
CODEBASE = http://java.sun.com/...indows-i586.cab

[Java Plug-in 1.6.0_01]
InProcServer32 = C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
CODEBASE = http://java.sun.com/...indows-i586.cab

[Java Plug-in 1.6.0_02]
InProcServer32 = C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
CODEBASE = http://java.sun.com/...indows-i586.cab

[Java Plug-in 1.6.0_03]
InProcServer32 = C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
CODEBASE = http://java.sun.com/...indows-i586.cab

[Java Plug-in 1.6.0_03]
InProcServer32 = C:\Program Files\Java\jre1.6.0_03\bin\npjpi160_03.dll
CODEBASE = http://java.sun.com/...indows-i586.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\system32\Macromed\Flash\Flash9d.ocx
CODEBASE = http://fpdownload.ma...ent/swflash.cab

--------------------------------------------------

Enumerating Winsock LSP files:

NameSpace #1: C:\WINDOWS\System32\mswsock.dll
NameSpace #2: C:\WINDOWS\System32\winrnr.dll
NameSpace #3: C:\WINDOWS\System32\mswsock.dll
NameSpace #4: C:\WINDOWS\system32\pnrpnsp.dll
NameSpace #5: C:\WINDOWS\system32\pnrpnsp.dll
Protocol #1: vlsp.dll (file MISSING)
Protocol #2: vlsp.dll (file MISSING)
Protocol #3: vlsp.dll (file MISSING)
Protocol #4: vlsp.dll (file MISSING)
Protocol #5: vlsp.dll (file MISSING)
Protocol #6: vlsp.dll (file MISSING)
Protocol #7: vlsp.dll (file MISSING)
Protocol #8: vlsp.dll (file MISSING)
Protocol #9: vlsp.dll (file MISSING)
Protocol #10: vlsp.dll (file MISSING)
Protocol #11: vlsp.dll (file MISSING)
Protocol #12: vlsp.dll (file MISSING)
Protocol #13: vlsp.dll (file MISSING)
Protocol #14: vlsp.dll (file MISSING)
Protocol #15: vlsp.dll (file MISSING)
Protocol #16: vlsp.dll (file MISSING)
Protocol #17: vlsp.dll (file MISSING)
Protocol #18: vlsp.dll (file MISSING)
Protocol #19: vlsp.dll (file MISSING)
Protocol #20: vlsp.dll (file MISSING)
Protocol #21: vlsp.dll (file MISSING)
Protocol #22: vlsp.dll (file MISSING)
Protocol #23: vlsp.dll (file MISSING)
Protocol #24: vlsp.dll (file MISSING)
Protocol #25: vlsp.dll (file MISSING)
Protocol #26: vlsp.dll (file MISSING)
Protocol #27: C:\WINDOWS\system32\mswsock.dll
Protocol #28: C:\WINDOWS\system32\mswsock.dll
Protocol #29: C:\WINDOWS\system32\mswsock.dll
Protocol #30: C:\WINDOWS\system32\rsvpsp.dll
Protocol #31: C:\WINDOWS\system32\rsvpsp.dll
Protocol #32: C:\WINDOWS\system32\mswsock.dll
Protocol #33: C:\WINDOWS\system32\mswsock.dll
Protocol #34: C:\WINDOWS\system32\mswsock.dll
Protocol #35: C:\WINDOWS\system32\mswsock.dll
Protocol #36: C:\WINDOWS\system32\mswsock.dll
Protocol #37: C:\WINDOWS\system32\mswsock.dll
Protocol #38: C:\WINDOWS\system32\mswsock.dll
Protocol #39: C:\WINDOWS\system32\mswsock.dll
Protocol #40: C:\WINDOWS\system32\mswsock.dll
Protocol #41: C:\WINDOWS\system32\mswsock.dll
Protocol #42: C:\WINDOWS\system32\mswsock.dll
Protocol #43: C:\WINDOWS\system32\mswsock.dll
Protocol #44: C:\WINDOWS\system32\mswsock.dll
Protocol #45: C:\WINDOWS\system32\mswsock.dll
Protocol #46: C:\WINDOWS\system32\mswsock.dll
Protocol #47: C:\WINDOWS\system32\mswsock.dll
Protocol #48: C:\WINDOWS\system32\mswsock.dll
Protocol #49: C:\WINDOWS\system32\mswsock.dll
Protocol #50: C:\WINDOWS\system32\mswsock.dll
Protocol #51: C:\WINDOWS\system32\mswsock.dll
Protocol #52: C:\WINDOWS\system32\mswsock.dll
Protocol #53: vlsp.dll (file MISSING)

--------------------------------------------------

Enumerating Windows NT/2000/XP services

IPv6 Helper Service: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Microsoft ACPI Driver: system32\DRIVERS\ACPI.sys (system)
Adobe LM Service: "C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe" (manual start)
Microsoft Kernel Acoustic Echo Canceller: system32\drivers\aec.sys (manual start)
AFD: \SystemRoot\System32\drivers\afd.sys (system)
Agere Modem Call Progress Audio: C:\WINDOWS\system32\agrsmsvc.exe (autostart)
Agere Systems Soft Modem: system32\DRIVERS\AGRSM.sys (manual start)
Alerter: %SystemRoot%\system32\svchost.exe -k LocalService (manual start)
Application Layer Gateway Service: %SystemRoot%\System32\alg.exe (manual start)
AMD Processor Driver: system32\DRIVERS\AmdK8.sys (system)
Apple Mobile Device: "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe" (autostart)
Application Management: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)
aracpi: system32\DRIVERS\aracpi.sys (manual start)
MS Ar HID Filter Driver: system32\DRIVERS\arhidfltr.sys (manual start)
Microsoft PS2 Keyboard Filter: system32\DRIVERS\arkbcfltr.sys (manual start)
Microsoft PS2 Mouse Filter: system32\DRIVERS\armoucfltr.sys (manual start)
1394 ARP Client Protocol: system32\DRIVERS\arp1394.sys (manual start)
ARPolicy: system32\DRIVERS\arpolicy.sys (manual start)
ARSVC: C:\WINDOWS\arservice.exe (autostart)
ASP.NET State Service: %SystemRoot%\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (manual start)
RAS Asynchronous Media Driver: system32\DRIVERS\asyncmac.sys (manual start)
Standard IDE/ESDI Hard Disk Controller: system32\DRIVERS\atapi.sys (system)
ATM ARP Client Protocol: system32\DRIVERS\atmarpc.sys (manual start)
Windows Audio: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Audio Stub Driver: system32\DRIVERS\audstub.sys (manual start)
AVG Anti-Rootkit: System32\DRIVERS\avgarkt.sys (system)
Avg Anti-Rootkit Clean Driver: System32\DRIVERS\AvgArCln.sys (system)
Background Intelligent Transfer Service: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)
Computer Browser: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
CD-ROM Driver: system32\DRIVERS\cdrom.sys (system)
Indexing Service: %SystemRoot%\system32\cisvc.exe (manual start)
ClipBook: %SystemRoot%\system32\clipsrv.exe (disabled)
.NET Runtime Optimization Service v2.0.50727_X86: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe (manual start)
COM+ System Application: C:\WINDOWS\system32\dllhost.exe /Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235} (manual start)
Cryptographic Services: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
DCOM Server Process Launcher: %SystemRoot%\system32\svchost -k DcomLaunch (autostart)
DHCP Client: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Disk Driver: system32\DRIVERS\disk.sys (system)
Logical Disk Manager Administrative Service: %SystemRoot%\System32\dmadmin.exe /com (manual start)
dmboot: System32\drivers\dmboot.sys (disabled)
Logical Disk Manager Driver: System32\drivers\dmio.sys (system)
dmload: System32\drivers\dmload.sys (system)
Logical Disk Manager: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Microsoft Kernel DLS Syntheiszer: system32\drivers\DMusic.sys (manual start)
DNS Client: %SystemRoot%\system32\svchost.exe -k NetworkService (autostart)
Microsoft Kernel DRM Audio Descrambler: system32\drivers\drmkaud.sys (manual start)
Media Center Receiver Service: C:\WINDOWS\eHome\ehRecvr.exe (autostart)
Media Center Scheduler Service: C:\WINDOWS\eHome\ehSched.exe (autostart)
Error Reporting Service: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Event Log: %SystemRoot%\system32\services.exe (autostart)
COM+ Event System: C:\WINDOWS\system32\svchost.exe -k netsvcs (manual start)
Fast User Switching Compatibility: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
Fax: %systemroot%\system32\fxssvc.exe (manual start)
FltMgr: system32\DRIVERS\fltMgr.sys (system)
Windows Presentation Foundation Font Cache 3.0.0.0: c:\WINDOWS\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe (manual start)
Volume Manager Driver: system32\DRIVERS\ftdisk.sys (system)
ftsata2: system32\DRIVERS\ftsata2.sys (system)
GEARAspiWDM: System32\Drivers\GEARAspiWDM.sys (manual start)
Generic Packet Classifier: system32\DRIVERS\msgpc.sys (manual start)
Microsoft UAA Bus Driver for High Definition Audio: system32\DRIVERS\HDAudBus.sys (manual start)
Help and Support: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Human Interface Device Access: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
HTTP: System32\Drivers\HTTP.sys (manual start)
HTTP SSL: %SystemRoot%\System32\svchost.exe -k HTTPFilter (manual start)
i8042 Keyboard and PS/2 Mouse Port Driver: system32\DRIVERS\i8042prt.sys (system)
Intel RAID Controller: system32\DRIVERS\iaStor.sys (system)
InstallDriver Table Manager: "C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe" (manual start)
Windows CardSpace: "C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe" (manual start)
IIS Admin: C:\WINDOWS\system32\inetsrv\inetinfo.exe (autostart)
CD-Burning Filter Driver: system32\DRIVERS\imapi.sys (system)
IMAPI CD-Burning COM Service: C:\WINDOWS\system32\imapi.exe (manual start)
Service for Realtek HD Audio (WDM): system32\drivers\RtkHDAud.sys (manual start)
IntelIde: system32\DRIVERS\intelide.sys (system)
Intel Processor Driver: system32\DRIVERS\intelppm.sys (system)
IPv6 Windows Firewall Driver: system32\DRIVERS\Ip6Fw.sys (manual start)
IP Traffic Filter Driver: system32\DRIVERS\ipfltdrv.sys (manual start)
IP in IP Tunnel Driver: system32\DRIVERS\ipinip.sys (manual start)
IP Network Address Translator: system32\DRIVERS\ipnat.sys (manual start)
iPod Service: "C:\Program Files\iPod\bin\iPodService.exe" (manual start)
IPSEC driver: system32\DRIVERS\ipsec.sys (system)
IR Enumerator Service: system32\DRIVERS\irenum.sys (manual start)
PnP ISA/EISA Bus Driver: system32\DRIVERS\isapnp.sys (system)
Keyboard Class Driver: system32\DRIVERS\kbdclass.sys (system)
KLIF: system32\DRIVERS\klif.sys (system)
Microsoft Kernel Wave Audio Mixer: system32\drivers\kmixer.sys (manual start)
Server: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Workstation: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
LightScribeService Direct Disc Labeling Service: "C:\Program Files\Common Files\LightScribe\LSSrvc.exe" (autostart)
TCP/IP NetBIOS Helper: %SystemRoot%\system32\svchost.exe -k LocalService (autostart)
Logitech SetPoint Mouse Filter Driver: system32\DRIVERS\LMouKE.Sys (manual start)
TCP/IP Print Server: %SystemRoot%\system32\tcpsvcs.exe (manual start)
Media Center Extender Service: C:\WINDOWS\ehome\mcrdsvc.exe (autostart)
Machine Debug Manager: "C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE" (autostart)
Messenger: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)
MHN: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
MHN driver: system32\DRIVERS\mhndrv.sys (manual start)
Microsoft Office Groove Audit Service: "C:\Program Files\Microsoft Office\Office12\GrooveAuditService.exe" (manual start)
NetMeeting Remote Desktop Sharing: C:\WINDOWS\system32\mnmsrvc.exe (manual start)
Motorola USB CDC ACM Driver: system32\DRIVERS\motmodem.sys (manual start)
Mouse Class Driver: system32\DRIVERS\mouclass.sys (system)
Message Queuing access control: \??\C:\WINDOWS\system32\drivers\mqac.sys (manual start)
MREMPR5 NDIS Protocol Driver: \??\C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS (manual start)
MRENDIS5 NDIS Protocol Driver: \??\C:\PROGRA~1\COMMON~1\Motive\MRENDIS5.SYS (manual start)
WebDav Client Redirector: system32\DRIVERS\mrxdav.sys (manual start)
MRXSMB: system32\DRIVERS\mrxsmb.sys (system)
Distributed Transaction Coordinator: C:\WINDOWS\system32\msdtc.exe (manual start)
Windows Installer: %systemroot%\system32\msiexec.exe /V (manual start)
Microsoft Streaming Service Proxy: system32\drivers\MSKSSRV.sys (manual start)
Message Queuing: C:\WINDOWS\system32\mqsvc.exe (autostart)
Message Queuing Triggers: C:\WINDOWS\system32\mqtgsvc.exe (autostart)
Microsoft Streaming Clock Proxy: system32\drivers\MSPCLOCK.sys (manual start)
Microsoft Streaming Quality Manager Proxy: system32\drivers\MSPQM.sys (manual start)
Microsoft System Management BIOS Driver: system32\DRIVERS\mssmbios.sys (manual start)
NBService: C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe (manual start)
Remote Access NDIS TAPI Driver: system32\DRIVERS\ndistapi.sys (manual start)
NDIS Usermode I/O Protocol: system32\DRIVERS\ndisuio.sys (manual start)
Remote Access NDIS WAN Driver: system32\DRIVERS\ndiswan.sys (manual start)
NetBIOS Interface: system32\DRIVERS\netbios.sys (system)
NetBios over Tcpip: system32\DRIVERS\netbt.sys (system)
Network DDE: %SystemRoot%\system32\netdde.exe (autostart)
Network DDE DSDM: %SystemRoot%\system32\netdde.exe (autostart)
Net Logon: %SystemRoot%\system32\lsass.exe (autostart)
Network Connections: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
Net.Tcp Port Sharing Service: "C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe" (manual start)
1394 Net Driver: system32\DRIVERS\nic1394.sys (manual start)
Network Location Awareness (NLA): %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)
NMIndexingService: "C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe" (manual start)
NT LM Security Support Provider: %SystemRoot%\system32\lsass.exe (autostart)
Removable Storage: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
nv: system32\DRIVERS\nv4_mini.sys (manual start)
NVIDIA nForce Networking Controller Driver: system32\DRIVERS\NVENETFD.sys (manual start)
NVIDIA Network Bus Enumerator: system32\DRIVERS\nvnetbus.sys (manual start)
NVIDIA Display Driver Service: %SystemRoot%\system32\nvsvc32.exe (autostart)
IPX Traffic Filter Driver: system32\DRIVERS\nwlnkflt.sys (manual start)
IPX Traffic Forwarder Driver: system32\DRIVERS\nwlnkfwd.sys (manual start)
Microsoft Office Diagnostics Service: "C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE" (manual start)
OHCI Compliant IEEE 1394 Host Controller: system32\DRIVERS\ohci1394.sys (system)
Office Source Engine: "C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE" (manual start)
Peer Networking Group Authentication: %SystemRoot%\system32\svchost.exe -k p2psvc (manual start)
Peer Networking Identity Manager: %SystemRoot%\system32\svchost.exe -k p2psvc (manual start)
Peer Networking: %SystemRoot%\system32\svchost.exe -k p2psvc (manual start)
Parallel port driver: system32\DRIVERS\parport.sys (manual start)
PCD5SRVC{085326CB-51A3560A-05010003} - PCDR Kernel Mode Service Helper Driver: \??\C:\PROGRA~1\PC-DOC~1\PCD5SRVC.pkms (manual start)
PCI Bus Driver: system32\DRIVERS\pci.sys (system)
PCIIde: system32\DRIVERS\pciide.sys (system)
Plug and Play: %SystemRoot%\system32\services.exe (autostart)
Pml Driver HPZ12: C:\WINDOWS\system32\HPZipm12.exe (system)
Peer Name Resolution Protocol: %SystemRoot%\system32\svchost.exe -k p2psvc (manual start)
IPSEC Services: %SystemRoot%\system32\lsass.exe (autostart)
WAN Miniport (PPTP): system32\DRIVERS\raspptp.sys (manual start)
Processor Driver: system32\DRIVERS\processr.sys (system)
Protected Storage: %SystemRoot%\system32\lsass.exe (autostart)
PS2: system32\DRIVERS\PS2.sys (manual start)
QoS Packet Scheduler: system32\DRIVERS\psched.sys (manual start)
Direct Parallel Link Driver: system32\DRIVERS\ptilink.sys (manual start)
PxHelp20: System32\Drivers\PxHelp20.sys (system)
Remote Access Auto Connection Driver: system32\DRIVERS\rasacd.sys (system)
Remote Access Auto Connection Manager: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
WAN Miniport (L2TP): system32\DRIVERS\rasl2tp.sys (manual start)
Remote Access Connection Manager: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Remote Access PPPOE Driver: system32\DRIVERS\raspppoe.sys (manual start)
Direct Parallel: system32\DRIVERS\raspti.sys (manual start)
Rdbss: system32\DRIVERS\rdbss.sys (system)
RDPCDD: System32\DRIVERS\RDPCDD.sys (system)
Terminal Server Device Redirector Driver: system32\DRIVERS\rdpdr.sys (manual start)
Remote Desktop Help Session Manager: C:\WINDOWS\system32\sessmgr.exe (autostart)
Digital CD Audio Playback Filter Driver: system32\DRIVERS\redbook.sys (system)
Routing and Remote Access: %SystemRoot%\system32\svchost.exe -k netsvcs (disabled)
Remote Registry: %SystemRoot%\system32\svchost.exe -k LocalService (autostart)
Reliable Multicast Protocol driver: \??\C:\WINDOWS\system32\drivers\RMCast.sys (manual start)
Microsoft Legacy Modem Driver: System32\Drivers\RootMdm.sys (manual start)
Remote Procedure Call (RPC) Locator: %SystemRoot%\system32\locator.exe (autostart)
Remote Procedure Call (RPC): %SystemRoot%\system32\svchost -k rpcss (autostart)
QoS RSVP: %SystemRoot%\system32\rsvp.exe (manual start)
Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver: system32\DRIVERS\RTL8139.SYS (manual start)
Security Accounts Manager: %SystemRoot%\system32\lsass.exe (autostart)
Smart Card: %SystemRoot%\System32\SCardSvr.exe (autostart)
Task Scheduler: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Secdrv: system32\DRIVERS\secdrv.sys (manual start)
Secondary Logon: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
System Event Notification: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Windows Firewall/Internet Connection Sharing (ICS): %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Shell Hardware Detection: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Simple TCP/IP Services: %SystemRoot%\system32\tcpsvcs.exe (autostart)
Simple Mail Transfer Protocol (SMTP): C:\WINDOWS\system32\inetsrv\inetinfo.exe (autostart)
SNMP Service: %SystemRoot%\System32\snmp.exe (autostart)
SNMP Trap Service: %SystemRoot%\System32\snmptrap.exe (manual start)
Microsoft Kernel Audio Splitter: system32\drivers\splitter.sys (manual start)
Print Spooler: %SystemRoot%\system32\spoolsv.exe (autostart)
System Restore Filter Driver: system32\DRIVERS\sr.sys (system)
srescan: system32\ZoneLabs\srescan.sys (system)
System Restore Service: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Srv: system32\DRIVERS\srv.sys (manual start)
SSDP Discovery Service: %SystemRoot%\system32\svchost.exe -k LocalService (autostart)
Windows Image Acquisition (WIA): %SystemRoot%\system32\svchost.exe -k imgsvc (autostart)
Software Bus Driver: system32\DRIVERS\swenum.sys (manual start)
Microsoft Kernel GS Wavetable Synthesizer: system32\drivers\swmidi.sys (manual start)
MS Software Shadow Copy Provider: C:\WINDOWS\system32\dllhost.exe /Processid:{8DA84759-6C62-4695-9DB6-4789D64FAF43} (manual start)
Microsoft Kernel System Audio Device: system32\drivers\sysaudio.sys (manual start)
Performance Logs and Alerts: %SystemRoot%\system32\smlogsvc.exe (manual start)
Telephony: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
TCP/IP Protocol Driver: system32\DRIVERS\tcpip.sys (system)
Microsoft IPv6 Protocol Driver: system32\DRIVERS\tcpip6.sys (system)
Terminal Device Driver: system32\DRIVERS\termdd.sys (system)
Terminal Services: %SystemRoot%\System32\svchost -k DComLaunch (manual start)
Themes: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Telnet: C:\WINDOWS\system32\tlntsvr.exe (manual start)
Distributed Link Tracking Client: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
TSP: \??\C:\WINDOWS\system32\ZoneLabs\avsys\KLIF.SYS (manual start)
Microsoft Tun Miniport Adapter Driver: system32\DRIVERS\tunmp.sys (manual start)
Microcode Update Driver: system32\DRIVERS\update.sys (manual start)
Universal Plug and Play Device Host: %SystemRoot%\system32\svchost.exe -k LocalService (autostart)
Uninterruptible Power Supply: %SystemRoot%\System32\ups.exe (manual start)
Microsoft USB Generic Parent Driver: system32\DRIVERS\usbccgp.sys (manual start)
Microsoft USB 2.0 Enhanced Host Controller Miniport Driver: system32\DRIVERS\usbehci.sys (manual start)
USB2 Enabled Hub: system32\DRIVERS\usbhub.sys (manual start)
Microsoft USB Open Host Controller Miniport Driver: system32\DRIVERS\usbohci.sys (manual start)
Microsoft USB PRINTER Class: system32\DRIVERS\usbprint.sys (manual start)
USB Scanner Driver: system32\DRIVERS\usbscan.sys (manual start)
Motorola A1000 USB Modem Driver: system32\DRIVERS\usbser.sys (manual start)
Motorola USB Modem Driver for MPT: system32\DRIVERS\usbsermpt.sys (manual start)
USB Mass Storage Driver: system32\DRIVERS\USBSTOR.SYS (manual start)
Microsoft USB Universal Host Controller Miniport Driver: system32\DRIVERS\usbuhci.sys (manual start)
Venturi2 Client: C:\Program Files\Venturi2\Client\ventc.exe (autostart)
VgaSave: \SystemRoot\System32\drivers\vga.sys (system)
ViaIde: system32\DRIVERS\viaide.sys (system)
vsdatant: System32\vsdatant.sys (system)
TrueVector Internet Monitor: C:\WINDOWS\system32\ZoneLabs\vsmon.exe -service (autostart)
Volume Shadow Copy: %SystemRoot%\System32\vssvc.exe (manual start)
Windows Time: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
World Wide Web Publishing: %SystemRoot%\system32\inetsrv\inetinfo.exe (autostart)
Remote Access IP ARP Driver: system32\DRIVERS\wanarp.sys (manual start)
Windows CE USB Serial Host Driver: system32\DRIVERS\wceusbsh.sys (manual start)
Wdf01000: system32\DRIVERS\Wdf01000.sys (manual start)
Microsoft WINMM WDM Audio Compatibility Driver: system32\drivers\wdmaud.sys (manual start)
WebClient: %SystemRoot%\system32\svchost.exe -k LocalService (autostart)
Windows Management Instrumentation: %systemroot%\system32\svchost.exe -k netsvcs (autostart)
Portable Media Serial Number Service: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
Windows Management Instrumentation Driver Extensions: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
WMI Performance Adapter: C:\WINDOWS\system32\wbem\wmiapsrv.exe (manual start)
Windows Media Player Network Sharing Service: "C:\Program Files\Windows Media Player\WMPNetwk.exe" (manual start)
Windows Socket 2.0 Non-IFS Service Provider Support Environment: \SystemRoot\System32\drivers\ws2ifsl.sys (system)
Security Center: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Automatic Updates: %systemroot%\system32\svchost.exe -k netsvcs (autostart)
Windows Driver Foundation - User-mode Driver Framework Platform Driver: system32\DRIVERS\WudfPf.sys (manual start)
Windows Driver Foundation - User-mode Driver Framework Reflector: system32\DRIVERS\wudfrd.sys (manual start)
Windows Driver Foundation - User-mode Driver Framework: %SystemRoot%\system32\svchost.exe -k WudfServiceGroup (manual start)
Wireless Zero Configuration: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Network Provisioning Service: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)


--------------------------------------------------

Enumerating Windows NT logon/logoff scripts:
*No scripts set to run*

Windows NT checkdisk command:
BootExecute = autocheck autochk *

Windows NT 'Wininit.ini':
PendingFileRenameOperations: C:\WINDOWS\temp\Perflib_Perfdata_994.dat||C:\WINDOWS\temp\ZLT00e45.TMP||C:\WINDOWS\temp\ZLT04b61.TMP


--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

*No items found*

--------------------------------------------------
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run

*No values found*

--------------------------------------------------

End of report, 41,528 bytes
Report generated in 0.328 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

[LDTate]

I'm not seeing anything bad.
Lets try this:

1.Click Start > Settings > Control Panel.
2.Next, open Add/Remove Programs and remove if listed:
Zone Alarm

Reboot and see what happens.

[Cindy M]

Doing it now. I know it will be there because it's my internet security service and I see it there all the time.

[Cindy M]

I just removed Zone Alarm and re-booted, and the same thing again - the small blank screen appeared with the "OK" that had to be clicked. (I keep expecting you to tell me that I either need to reformat or get a new hard drive.)

[LDTate]

Right Click on My computer icon> select Properties> Hardware> Device manager. See if there's anything with a yellow or red mark by it.

[Cindy M]

No exclamations or marks next to anything. The only thing I saw that has never been there before was a subtitle at the bottom of the list named Unknown, with a + mark that I clicked, and here's what was there: 3 primary ide channels, 3 secondary ide channels, 3 standard dual channel PCI IDE Controller. Each one was individually listed under the other, and listed just like above.

[LDTate]

I'm pretty sure we're into a hardware / driver issue so lets move this over to the hardware topic and see if we can get some help there.

[Cindy M]

Okay, sounds good. I highlighted the "Unknown" subtitle and clicked on scan for hardware changes, and it came back highlighted.

[Cindy M]

Okay, that scan meant nothing, because anything in the list highlighted comes back highlighted. So where do I go?

[LDTate]

Okay, that scan meant nothing, because anything in the list highlighted comes back highlighted. So where do I go?

Just hang tight and you'll get some help