This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Resolved] trojan trouble

10 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

hi,

recently i seem to be infected with a trojan but after choosing to delete it (i'm using Avira Antivir Personal - Free Antivirus), it keeps popping back up! any help would be appreciated, thanks!

this is my hijackthis log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:39:01 PM, on 1/31/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Toshiba\Windows Utilities\Hotkey.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Synaptics\SynTP\Toshiba.exe
C:\Program Files\CyberLink\PowerDVD8\PDVD8Serv.exe
C:\Program Files\Cyberlink\Shared Files\brs.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\FlashGet\FlashGet.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe
C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\WINDOWS\system32\igfxext.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://pc.support.global.toshiba.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O4 - HKLM\..\Run: [igfxtray] "C:\WINDOWS\system32\igfxtray.exe"
O4 - HKLM\..\Run: [igfxhkcmd] "C:\WINDOWS\system32\hkcmd.exe"
O4 - HKLM\..\Run: [igfxpers] "C:\WINDOWS\system32\igfxpers.exe"
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] "C:\WINDOWS\system32\CHDAudPropShortcut.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [SmoothView] "C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe"
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [DLA] "C:\WINDOWS\System32\DLA\DLACTRLW.EXE"
O4 - HKLM\..\Run: [Toshiba Hotkey Utility] "C:\Program Files\Toshiba\Windows Utilities\Hotkey.exe" /lang en
O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe"
O4 - HKLM\..\Run: [TPSMain] "C:\WINDOWS\system32\TPSMain.exe"
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [NeroFilterCheck] "C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe"
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [RemoteControl8] "C:\Program Files\CyberLink\PowerDVD8\PDVD8Serv.exe"
O4 - HKLM\..\Run: [PDVD8LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD8\Language\Language.exe"
O4 - HKLM\..\Run: [BDRegion] "C:\Program Files\Cyberlink\Shared Files\brs.exe"
O4 - HKLM\..\Run: [PWRISOVM.EXE] "C:\Program Files\PowerISO\PWRISOVM.EXE"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [EPSON Stylus C45 Series] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE" /P23 "EPSON Stylus C45 Series" /O6 "USB001" /M "Stylus C45"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] "C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe" /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] "C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" /SYNC
O4 - HKLM\..\Run: [PHIME2002A] "C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" /IMEName
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Flashget] C:\Program Files\FlashGet\FlashGet.exe /min
O4 - HKLM\..\Run: [AppleSyncNotifier] "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKCU\..\Run: [TOSCDSPD] "C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe"
O4 - HKUS\S-1-5-19\..\RunOnce: [] (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [] (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [] (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [] (User 'Default user')
O4 - Global Startup: BlueSoleil.lnk = C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1223297373046
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1223344479718
O16 - DPF: {CAFECAFE-0013-0001-0022-ABCDEFABCDEF} (JInitiator 1.3.1.22) - http://infra3.umt/forms/jinitiator/jinit.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - AppInit_DLLs:
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

–
End of file - 14521 bytes


here's the antivirus report too…in case it helps. :)

Avira AntiVir Personal
Report file date: Saturday, January 31, 2009 18:21

Scanning for 1302306 virus strains and unwanted programs.

Licensed to: Avira AntiVir PersonalEdition Classic
Serial number: 0000149996-ADJIE-0001
Platform: Windows XP
Windows version: (Service Pack 3) [5.1.2600]
Boot mode: Normally booted
Username: SYSTEM
Computer name: TOSHIBA

Version information:
BUILD.DAT : 8.2.0.337 16934 Bytes 11/18/2008 13:05:00
AVSCAN.EXE : 8.1.4.10 315649 Bytes 11/28/2008 16:47:10
AVSCAN.DLL : 8.1.4.0 40705 Bytes 5/26/2008 01:56:40
LUKE.DLL : 8.1.4.5 164097 Bytes 6/12/2008 06:44:19
LUKERES.DLL : 8.1.4.0 12033 Bytes 5/26/2008 01:58:52
ANTIVIR0.VDF : 7.1.0.0 15603712 Bytes 10/27/2008 04:45:37
ANTIVIR1.VDF : 7.1.1.113 2817536 Bytes 1/14/2009 15:23:59
ANTIVIR2.VDF : 7.1.1.207 1359360 Bytes 1/30/2009 09:25:13
ANTIVIR3.VDF : 7.1.1.208 2048 Bytes 1/30/2009 09:25:13
Engineversion : 8.2.0.70
AEVDF.DLL : 8.1.1.0 106868 Bytes 1/31/2009 09:26:00
AESCRIPT.DLL : 8.1.1.39 344443 Bytes 1/31/2009 09:25:57
AESCN.DLL : 8.1.1.6 127348 Bytes 1/31/2009 09:25:50
AERDL.DLL : 8.1.1.3 438645 Bytes 11/6/2008 18:30:59
AEPACK.DLL : 8.1.3.5 393588 Bytes 1/11/2009 10:07:56
AEOFFICE.DLL : 8.1.0.33 196987 Bytes 12/11/2008 15:40:50
AEHEUR.DLL : 8.1.0.89 1569143 Bytes 1/31/2009 09:25:46
AEHELP.DLL : 8.1.2.0 119159 Bytes 11/19/2008 09:47:35
AEGEN.DLL : 8.1.1.12 328053 Bytes 1/31/2009 09:25:23
AEEMU.DLL : 8.1.0.9 393588 Bytes 10/14/2008 04:05:56
AECORE.DLL : 8.1.6.3 176501 Bytes 1/31/2009 09:25:17
AEBB.DLL : 8.1.0.3 53618 Bytes 10/14/2008 04:05:56
AVWINLL.DLL : 1.0.0.12 15105 Bytes 7/9/2008 02:40:05
AVPREF.DLL : 8.0.2.0 38657 Bytes 5/16/2008 03:28:01
AVREP.DLL : 8.0.0.2 98344 Bytes 11/2/2008 04:45:53
AVREG.DLL : 8.0.0.1 33537 Bytes 5/9/2008 05:26:40
AVARKT.DLL : 1.0.0.23 307457 Bytes 2/12/2008 02:29:23
AVEVTLOG.DLL : 8.0.0.16 119041 Bytes 6/12/2008 06:27:49
SQLITE3.DLL : 3.3.17.1 339968 Bytes 1/22/2008 11:28:02
SMTPLIB.DLL : 1.2.0.23 28929 Bytes 6/12/2008 06:49:40
NETNT.DLL : 8.0.0.1 7937 Bytes 1/25/2008 06:05:10
RCIMAGE.DLL : 8.0.0.51 2371841 Bytes 6/12/2008 07:48:07
RCTEXT.DLL : 8.0.52.0 86273 Bytes 6/27/2008 07:34:37

Configuration settings for the scan:
Jobname……………………..: Complete system scan
Configuration file……………: c:\program files\avira\antivir personaledition classic\sysscan.avp
Logging……………………..: low
Primary action……………….: interactive
Secondary action……………..: ignore
Scan master boot sector……….: on
Scan boot sector……………..: on
Boot sectors…………………: C:, D:, H:,
Process scan…………………: on
Scan registry………………..: on
Search for rootkits…………..: off
Scan all files……………….: Intelligent file selection
Scan archives………………..: on
Recursion depth………………: 20
Smart extensions……………..: on
Macro heuristic………………: on
File heuristic……………….: medium

Start of the scan: Saturday, January 31, 2009 18:21

The scan of running processes will be started
Scan process 'avscan.exe' - '1' Module(s) have been scanned
Scan process 'avcenter.exe' - '1' Module(s) have been scanned
Scan process 'Azureus.exe' - '1' Module(s) have been scanned
Scan process 'avgnt.exe' - '1' Module(s) have been scanned
Scan process 'firefox.exe' - '1' Module(s) have been scanned
Scan process 'alg.exe' - '1' Module(s) have been scanned
Scan process 'NMIndexStoreSvr.exe' - '1' Module(s) have been scanned
Scan process 'iPodService.exe' - '1' Module(s) have been scanned
Scan process 'TPSBattM.exe' - '1' Module(s) have been scanned
Scan process 'Dot1XCfg.exe' - '1' Module(s) have been scanned
Scan process 'igfxsrvc.exe' - '1' Module(s) have been scanned
Scan process 'igfxext.exe' - '1' Module(s) have been scanned
Scan process 'NMIndexingService.exe' - '1' Module(s) have been scanned
Scan process 'RegSrvc.exe' - '1' Module(s) have been scanned
Scan process 'NBService.exe' - '1' Module(s) have been scanned
Scan process 'epmworker.exe' - '1' Module(s) have been scanned
Scan process 'jqs.exe' - '1' Module(s) have been scanned
Scan process 'GoogleUpdaterService.exe' - '1' Module(s) have been scanned
Scan process 'DVDRAMSV.exe' - '1' Module(s) have been scanned
Scan process 'CFSvcs.exe' - '1' Module(s) have been scanned
Scan process 'mDNSResponder.exe' - '1' Module(s) have been scanned
Scan process 'BTNtService.exe' - '1' Module(s) have been scanned
Scan process 'AppleMobileDeviceService.exe' - '1' Module(s) have been scanned
Scan process 'avguard.exe' - '1' Module(s) have been scanned
Scan process 'Generic.exe' - '1' Module(s) have been scanned
Scan process 'RAMASST.exe' - '1' Module(s) have been scanned
Scan process 'BlueSoleil.exe' - '1' Module(s) have been scanned
Scan process 'NMBgMonitor.exe' - '1' Module(s) have been scanned
Scan process 'msmsgs.exe' - '1' Module(s) have been scanned
Scan process 'ctfmon.exe' - '1' Module(s) have been scanned
Scan process 'TOSCDSPD.exe' - '1' Module(s) have been scanned
Scan process 'CFSServ.exe' - '1' Module(s) have been scanned
Scan process 'jusched.exe' - '1' Module(s) have been scanned
Scan process 'iTunesHelper.exe' - '1' Module(s) have been scanned
Scan process 'CapabilityManager.exe' - '1' Module(s) have been scanned
Scan process 'WinPatrol.exe' - '1' Module(s) have been scanned
Scan process 'Application Launcher.exe' - '1' Module(s) have been scanned
Scan process 'MSASCui.exe' - '1' Module(s) have been scanned
Scan process 'flashget.exe' - '1' Module(s) have been scanned
Scan process 'realsched.exe' - '1' Module(s) have been scanned
Scan process 'E_S4I3T1.EXE' - '1' Module(s) have been scanned
Scan process 'GrooveMonitor.exe' - '1' Module(s) have been scanned
Scan process 'PWRISOVM.EXE' - '1' Module(s) have been scanned
Scan process 'brs.exe' - '1' Module(s) have been scanned
Scan process 'PDVD8Serv.exe' - '1' Module(s) have been scanned
Scan process 'Toshiba.exe' - '1' Module(s) have been scanned
Scan process 'iFrmewrk.exe' - '1' Module(s) have been scanned
Scan process 'ZCfgSvc.exe' - '1' Module(s) have been scanned
Scan process 'TPSMain.exe' - '1' Module(s) have been scanned
Scan process 'PadExe.exe' - '1' Module(s) have been scanned
Scan process 'Hotkey.exe' - '1' Module(s) have been scanned
Scan process 'DLACTRLW.EXE' - '1' Module(s) have been scanned
Scan process 'NDSTray.exe' - '1' Module(s) have been scanned
Scan process 'SmoothView.exe' - '1' Module(s) have been scanned
Scan process 'SynTPEnh.exe' - '1' Module(s) have been scanned
Scan process 'igfxpers.exe' - '1' Module(s) have been scanned
Scan process 'hkcmd.exe' - '1' Module(s) have been scanned
Scan process 'igfxtray.exe' - '1' Module(s) have been scanned
Scan process 'sched.exe' - '1' Module(s) have been scanned
Scan process 'spoolsv.exe' - '1' Module(s) have been scanned
Scan process 'explorer.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'S24EvMon.exe' - '1' Module(s) have been scanned
Scan process 'EvtEng.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'MsMpEng.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'lsass.exe' - '1' Module(s) have been scanned
Scan process 'services.exe' - '1' Module(s) have been scanned
Scan process 'winlogon.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'smss.exe' - '1' Module(s) have been scanned
74 processes with 74 modules were scanned

Starting master boot sector scan:
Master boot sector HD0
[INFO] No virus was found!
Master boot sector HD1
[INFO] No virus was found!

Start scanning boot sectors:
Boot sector 'C:\'
[INFO] No virus was found!
Boot sector 'D:\'
[INFO] No virus was found!
Boot sector 'H:\'
[INFO] No virus was found!

Starting to scan the registry.
The registry was scanned ( '69' files ).


Starting the file scan:

Begin scan in 'C:\'
C:\hiberfil.sys
[WARNING] The file could not be opened!
C:\pagefile.sys
[WARNING] The file could not be opened!
C:\WINDOWS\system32\sens.dll
[DETECTION] Is the TR/Patched.NNA Trojan
[WARNING] An error has occurred and the file was not deleted. ErrorID: 26003
[WARNING] The file could not be deleted!
[NOTE] Attempting to perform action using the ARK lib.
[NOTE] The file was moved to '4b969c90.qua'!
Begin scan in 'D:\'
Begin scan in 'H:\'


End of the scan: Saturday, January 31, 2009 20:22
Used time: 2:00:24 Hour(s)

The scan has been done completely.

10088 Scanning directories
449112 Files were scanned
1 viruses and/or unwanted programs were found
0 Files were classified as suspicious:
0 files were deleted
0 files were repaired
1 files were moved to quarantine
0 files were renamed
2 Files cannot be scanned
449109 Files not concerned
7596 Archives were scanned
3 Warnings
1 Notes

[external image: Posted Image]

DO NOT use any TOOLS such as Combofix, Vundofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.




Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.


Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.


Please don't attach the scans / logs, use "copy/paste".
hello!! and thanks for the help so far. :)

this is the log from Malwarebytes' Anti-Malware:


Malwarebytes' Anti-Malware 1.33
Database version: 1714
Windows 5.1.2600 Service Pack 3

2/2/2009 10:03:42 AM
mbam-log-2009-02-02 (10-03-42).txt

Scan type: Quick Scan
Objects scanned: 57415
Time elapsed: 5 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 4
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bf (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bk (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\iu (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\mu (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


and here's the new HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:06:50 AM, on 2/2/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Toshiba\Windows Utilities\Hotkey.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Synaptics\SynTP\Toshiba.exe
C:\Program Files\CyberLink\PowerDVD8\PDVD8Serv.exe
C:\Program Files\Cyberlink\Shared Files\brs.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\FlashGet\FlashGet.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe
C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\WINDOWS\system32\igfxext.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Vuze\Azureus.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://pc.support.global.toshiba.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O4 - HKLM\..\Run: [igfxtray] "C:\WINDOWS\system32\igfxtray.exe"
O4 - HKLM\..\Run: [igfxhkcmd] "C:\WINDOWS\system32\hkcmd.exe"
O4 - HKLM\..\Run: [igfxpers] "C:\WINDOWS\system32\igfxpers.exe"
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] "C:\WINDOWS\system32\CHDAudPropShortcut.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [SmoothView] "C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe"
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [DLA] "C:\WINDOWS\System32\DLA\DLACTRLW.EXE"
O4 - HKLM\..\Run: [Toshiba Hotkey Utility] "C:\Program Files\Toshiba\Windows Utilities\Hotkey.exe" /lang en
O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe"
O4 - HKLM\..\Run: [TPSMain] "C:\WINDOWS\system32\TPSMain.exe"
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [NeroFilterCheck] "C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe"
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [RemoteControl8] "C:\Program Files\CyberLink\PowerDVD8\PDVD8Serv.exe"
O4 - HKLM\..\Run: [PDVD8LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD8\Language\Language.exe"
O4 - HKLM\..\Run: [BDRegion] "C:\Program Files\Cyberlink\Shared Files\brs.exe"
O4 - HKLM\..\Run: [PWRISOVM.EXE] "C:\Program Files\PowerISO\PWRISOVM.EXE"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [EPSON Stylus C45 Series] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE" /P23 "EPSON Stylus C45 Series" /O6 "USB001" /M "Stylus C45"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] "C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe" /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] "C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" /SYNC
O4 - HKLM\..\Run: [PHIME2002A] "C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" /IMEName
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Flashget] C:\Program Files\FlashGet\FlashGet.exe /min
O4 - HKLM\..\Run: [AppleSyncNotifier] "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [TOSCDSPD] "C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe"
O4 - HKUS\S-1-5-19\..\RunOnce: [] (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [] (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [] (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [] (User 'Default user')
O4 - Global Startup: BlueSoleil.lnk = C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1223297373046
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1223344479718
O16 - DPF: {CAFECAFE-0013-0001-0022-ABCDEFABCDEF} (JInitiator 1.3.1.22) - http://infra3.umt/forms/jinitiator/jinit.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - AppInit_DLLs:
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

–
End of file - 14681 bytes


the Malwarebytes' Anti-Malware program seemed to have deleted the trojans already… my laptop seems ok currently. before you replied, the antivirus stopped prompting me about the virus about two days ago and it isn't popping up with any notices now.

oh wait, i just realised that it was stopped. i'm starting it now but it doesn't want to start (the umbrella icon won't 'open').

er…is the trojan cleared yet?
Download ComboFix from one of these locations:

Link 1
Link 2
Link 3


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Note: Combofix will run without the Recovery Console installed.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
"copy/paste" a new HijackThis log file into this thread as well.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please don't attach the scans / logs, use "copy/paste".

Also please describe how your computer behaves at the moment.
hello,

this is the log from the Combofix:


ComboFix 09-02-01.01 - Felicity 2009-02-02 10:28:13.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.758.139 [GMT 8:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: Avira AntiVir PersonalEdition *On-access scanning disabled* (Updated)
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\windows\setup.exe

—– BITS: Possible infected sites —–

hxxp://moreadultvideo.net
.
((((((((((((((((((((((((( Files Created from 2009-01-02 to 2009-02-02 )))))))))))))))))))))))))))))))
.

2009-02-02 09:54 . 2009-02-02 09:54

d——– c:\program files\Malwarebytes' Anti-Malware
2009-02-02 09:54 . 2009-01-14 16:11 38,496 –a—— c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-02 09:54 . 2009-01-14 16:11 15,504 –a—— c:\windows\system32\drivers\mbam.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-02-02 02:30 ——— d—–w c:\program files\FlashGet
2009-02-02 02:30 ——— d—–w c:\documents and settings\Felicity\Application Data\Azureus
2009-02-01 10:37 ——— d—–w c:\documents and settings\All Users\Application Data\Google Updater
2009-01-31 10:36 ——— d—–w c:\program files\Vuze
2009-01-23 16:26 524,288 —-a-w c:\windows\system32\drivers\CnxE2FS.bin
2009-01-16 08:13 ——— d—–w c:\documents and settings\All Users\Application Data\Microsoft Help
2008-12-28 07:19 ——— d—–w c:\program files\Power Mp3 Cutter(Mp3 Sound Cutter)
2008-12-28 06:51 ——— d—a-w c:\documents and settings\All Users\Application Data\TEMP
2008-12-26 11:41 ——— d—–w c:\program files\ADSL USB Modem
2008-12-26 11:31 ——— d—–w c:\program files\CONEXANT
2008-12-06 15:44 ——— d—–w c:\program files\Java
2008-11-09 21:43 410,984 —-a-w c:\windows\system32\deploytk.dll
2008-11-02 14:33 1,419,232 —-a-w c:\windows\system32\wdfcoinstaller01005.dll
2008-11-01 15:31 2 –shatr c:\windows\winstart.bat
2008-11-01 16:58 10,235,936 –sha-w c:\windows\system32\drivers\fidbox.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\toscdspd.exe" [2004-12-30 65536]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files\Common Files\Nero\Lib\NMBgMonitor.exe" [2007-09-20 202024]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-11-28 98304]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-11-28 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-11-28 118784]
"High Definition Audio Property Page Shortcut"="c:\windows\system32\CHDAudPropShortcut.exe" [2005-12-29 61952]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2005-12-17 761945]
"SmoothView"="c:\program files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe" [2005-04-27 122880]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-10-06 122940]
"Toshiba Hotkey Utility"="c:\program files\Toshiba\Windows Utilities\Hotkey.exe" [2006-01-28 1589248]
"PadTouch"="c:\program files\TOSHIBA\Touch and Launch\PadExe.exe" [2005-12-06 1077322]
"TPSMain"="c:\windows\system32\TPSMain.exe" [2005-06-01 282624]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2005-12-05 667718]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2005-11-28 602182]
"NeroFilterCheck"="c:\program files\Common Files\Nero\Lib\NeroCheck.exe" [2007-03-01 153136]
"NBKeyScan"="c:\program files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe" [2007-09-20 1836328]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"RemoteControl8"="c:\program files\CyberLink\PowerDVD8\PDVD8Serv.exe" [2008-03-20 83240]
"PDVD8LanguageShortcut"="c:\program files\CyberLink\PowerDVD8\Language\Language.exe" [2007-12-14 50472]
"BDRegion"="c:\program files\Cyberlink\Shared Files\brs.exe" [2008-03-21 91432]
"PWRISOVM.EXE"="c:\program files\PowerISO\PWRISOVM.EXE" [2007-08-07 200704]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2007-08-24 33648]
"EPSON Stylus C45 Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE" [2004-01-14 99840]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-03 208952]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-03 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-03 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-03 455168]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-10-07 185872]
"Flashget"="c:\program files\FlashGet\FlashGet.exe" [2007-09-25 2007088]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-10-01 111936]
"avgnt"="c:\program files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" [2008-06-12 266497]
"Sony Ericsson PC Suite"="c:\program files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" [2005-10-26 159744]
"WinPatrol"="c:\program files\BillP Studios\WinPatrol\winpatrol.exe" [2008-10-09 333120]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-11-04 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-11-10 136600]
"NDSTray.exe"="NDSTray.exe" [BU]
"CFSServ.exe"="CFSServ.exe" [BU]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-08-24 437160]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
BlueSoleil.lnk - c:\program files\IVT Corporation\BlueSoleil\BlueSoleil.exe [2005-09-20 1200128]
RAMASST.lnk - c:\windows\system32\RAMASST.exe [2006-02-07 155648]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"vidc.ffds"= c:\progra~1\COMBIN~1\Filters\FFDShow\ff_vfw.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\IVT Corporation\\BlueSoleil\\BlueSoleil.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"c:\\Program Files\\Vuze\\Azureus.exe"=
"c:\\Program Files\\FlashGet\\FlashGet.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 {FE4C91E7-22C2-4D0C-9F6B-82F1B7742054};{FE4C91E7-22C2-4D0C-9F6B-82F1B7742054};c:\program files\CyberLink\PowerDVD8\000.fcl [2008-02-01 17:24:04 41456]
R2 NwSapAgent;SAP Agent;c:\windows\system32\svchost.exe -k netsvcs [2006-02-06 14336]
R2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [2006-11-03 13592]
S0 Partizan;Partizan;c:\windows\system32\drivers\Partizan.sys –> c:\windows\system32\drivers\Partizan.sys [?]
S3 ggflt;SEMC USB Flash Driver Filter;c:\windows\system32\drivers\ggflt.sys [2008-11-02 13352]
.
Contents of the 'Scheduled Tasks' folder


2009-01-01 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2009-02-02 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 19:20]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://pc.support.global.toshiba.com
uInternet Settings,ProxyOverride = *.local
IE: &Download; All with FlashGet - c:\program files\FlashGet\jc_all.htm
IE: &Download; with FlashGet - c:\program files\FlashGet\jc_link.htm
IE: E&xport; to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
DPF: {CAFECAFE-0013-0001-0022-ABCDEFABCDEF} - hxxp://infra3.umt/forms/jinitiator/jinit.exe
FF - ProfilePath - c:\documents and settings\Felicity\Application Data\Mozilla\Firefox\Profiles\dr1n2ost.default\
FF - component: c:\program files\Real\RealPlayer\browserrecord\components\nprpbrowserrecordplugin.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1399.3742\npCIDetect13.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\NPJinit13122.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-02-02 10:32:43
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\{FE4C91E7-22C2-4D0C-9F6B-82F1B7742054}]
"ImagePath"="\??\c:\program files\CyberLink\PowerDVD8\000.fcl"
.
———————— Other Running Processes ————————
.
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\program files\Avira\AntiVir PersonalEdition Classic\sched.exe
c:\program files\Avira\AntiVir PersonalEdition Classic\avguard.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\IVT Corporation\BlueSoleil\BTNtService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe
c:\windows\system32\DVDRAMSV.exe
c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Nero\Nero8\Nero BackItUp\NBService.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\program files\TOSHIBA\ConfigFree\NDSTray.exe
c:\program files\Synaptics\SynTP\Toshiba.exe
c:\windows\system32\igfxext.exe
c:\windows\system32\igfxsrvc.exe
c:\progra~1\Intel\Wireless\Bin\Dot1XCfg.exe
c:\windows\system32\TPSBattM.exe
c:\program files\TOSHIBA\ConfigFree\CFSServ.exe
c:\program files\Common Files\Teleca Shared\CapabilityManager.exe
c:\program files\Common Files\Nero\Lib\NMIndexingService.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
c:\program files\Common Files\Teleca Shared\Generic.exe
c:\program files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
.
**************************************************************************
.
Completion time: 2009-02-02 10:37:43 - machine was rebooted
ComboFix-quarantined-files.txt 2009-02-02 02:37:40

Pre-Run: 6,865,821,696 bytes free
Post-Run: 6,754,664,448 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

191


according to one of your notes from your previos reply, you stated that "Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper." could you guide me to enable it again? thanks. :)

also, the laptop restarted during the scan while i was away so i wasn't sure if i should boot it up using the console. anyway, it was booted using the normal way. is that ok?
We'll get to the autorun after you're clean

Please go to http://virusscan.jotti.org , click on Browse, and upload the following file for analysis:

c:\windows\winstart.bat

Then click Submit. Allow the file to be scanned, and then please copy and paste the results here for me to see.


If Jotti is too busy you can try these.

http://www.kaspersky.com/scanforvirus.html


http://www.virustotal.com/en/indexf.html
these are the results:

Service load:
0% 100%
File: winstart.bat
Status: OK(Note: file has been scanned before. Therefore, this file's scan results will not be stored in the database)
MD5: 81051bcc2cf1bedf378224b0a93e2877
Packers detected: -

Service
Service load: 0% 100%
File: winstart.bat
Status: OK(Note: file has been scanned before. Therefore, this file's scan results will not be stored in the database)
MD5: 81051bcc2cf1bedf378224b0a93e2877
Packers detected: -

Scanner results
Scan taken on 02 Feb 2009 03:08:36 (GMT)
A-Squared Found nothing
AntiVir Found nothing
ArcaVir Found nothing
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found nothing
ClamAV Found nothing
CPsecure Found nothing
Dr.Web Found nothing
F-Prot Antivirus Found nothing
F-Secure Anti-Virus Found nothing
G DATA Found nothing
Ikarus Found nothing
Kaspersky Anti-Virus Found nothing
NOD32 Found nothing
Norman Virus Control Found nothing
Panda Antivirus Found nothing
Sophos Antivirus Found nothing
VirusBuster Found nothing
VBA32 Found nothing


is this it?
Copy/paste the text in the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Take your mouse, and place your cursor at the beginning of the text in the box below, then click and hold the left mouse button, while pulling your mouse over the text. This should highlight the text. Now release the left mouse button. Now, with the cursor over the highlighted text, right click the mouse for options, and select 'copy'. Now over the empty Notepad box, right click your mouse again, and select 'paste' and you will have copied and pasted the text.

DEQUARANTINE::
C:\Qoobox\Quarantine\c:\program files\autorun.inf

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:
1.Click File;
2.Click Save As… Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save …


[external image: Posted Image]

Drag CFScript.txt into ComboFix.exe

Then post the results log and a new HijackThis log.


Also please describe how your computer behaves at the moment.
oops. i got a detection from my antivirus:

A virus or unwanted program was found!
What should happen with the file?

C:\32788R22FWJFW\Prep.com
Is the TR/Dropper.Gen Trojan


i tried deleting it but another popped up:

C;\32788R22FWJFW\Tail.com
Is the TR/Dropper.Gen Trojan


what should i do now? both alerts appeared after i draged the script to Combofix.
Please click here to download AVP Tool by Kaspersky.
  • Save it to your desktop.
  • Reboot your computer into SafeMode.

    You can do this by restarting your computer and continually tapping the F8 key until a menu appears.
    Use your up arrow key to highlight SafeMode then hit enter
    .

  • Double click the setup file to run it.
  • Click Next to continue.
  • It will by default install it to your desktop folder.Click Next.
  • Hit ok at the prompt for scanning in Safe Mode.
  • It will then open a box There will be a tab that says Automatic scan.
  • Under Automatic scan make sure these are checked.

  • System Memory
  • Startup Objects
  • Disk Boot Sectors.
  • My Computer.
  • Also any other drives (Removable that you may have)


After that click on Security level then choose Customize then click on the tab that says Heuristic Analyzer then choose Enable Deep rootkit search then choose ok.
Then choose OK again then you are back to the main screen.

  • Then click on Scan at the to right hand Corner.
  • It will automatically Neutralize any objects found.
  • If some objects are left un-neutralized then click the button that says Neutralize all
  • If it says it cannot be Neutralized then chooose The delete option when prompted.
  • After that is done click on the reports button at the bottom and save it to file name it Kas.
  • Save it somewhere convenient like your desktop and just post only the detected Virus\malware in the report it will be at the very top under Detected post those results in your next reply.

    Note: This tool will self uninstall when you close it so please save the log before closing it.

hi LDTate,

i've scaned in safe mode for nearly five hours but nothing was detected/neutralised. but i'm still unsure if the trojan's gone… it took a long time to open the notepad file. is that normal?


Detected
——–
Status Object
—— ——

now it seems like the trojan is from the Conbofix program (??!!):

C:\Documents and Settings\Felicity\Desktop\Combofix.exe
Is the TR/Murdak.A.31 Trojan

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI