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[Resolved] Please Help! Very Slow Computer

8 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Hello! My computer has started acting very strange lately. When I First start my computer I can not press anything until about 4 minutes have passed. It also is way slower than usual taking up to 3 minutes to load up Firefox.Basically my computer is very slow and doesn't respond well. Please Help!



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:22:36 PM, on 1/27/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgfws8.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\System32\StkASv2K.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wapp.verizon.net/bookmarks/bmredir….&bm=yh_home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: (no name) - {32099AAC-C132-4136-9E9A-4E364A424E17} - (no file)
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\RunServices: [Internet Service] Xbox live Generator.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon…20Installer.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1205701410156
O18 - Protocol: linkscanner - (no CLSID) - (no file)
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Syntek STK1160 Service (StkASSrv) - Syntek America Inc. - C:\WINDOWS\System32\StkASv2K.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

–
End of file - 6559 bytes
Post #3
Hello Gio07

Welcome to the Whatthetech Malware Removal Forum,

All advice given by anyone volunteering here, is taken at your own risk.
While best efforts are made to assist in removing infections safely, unexpected stuff can happen.

When you reply to your own post it removes it from the Zero replies category that our helpers look for to work logs. You do have some nasty infections on this computer.


Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • See this Link for programs that need to be disabled and instruction on how to disable them.
  • Remember to re-enable them when we're done.

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.
Post #4
Ok here is the ComboFix log:


ComboFix 09-01-31.01 - Jose 2009-01-31 12:05:00.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.447.114 [GMT -8:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: McAfee VirusScan *On-access scanning disabled* (Updated)
FW: McAfee Personal Firewall *enabled*
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\hpowiax7.dll

.
((((((((((((((((((((((((( Files Created from 2008-12-28 to 2009-01-31 )))))))))))))))))))))))))))))))
.

2009-01-30 22:11 . 2008-04-13 16:12 221,184 –a—— c:\windows\system32\wmpns.dll
2009-01-30 22:01 . 2009-01-30 22:01 d——– c:\windows\system32\scripting
2009-01-30 22:01 . 2009-01-30 22:01 d——– c:\windows\system32\en
2009-01-30 22:01 . 2009-01-30 22:01 d——– c:\windows\l2schemas
2009-01-30 21:58 . 2009-01-30 22:01 d——– c:\windows\ServicePackFiles
2009-01-30 21:47 . 2009-01-30 21:47 d——– c:\windows\EHome
2009-01-30 20:28 . 2009-01-30 20:28 102,664 –a—— c:\windows\system32\drivers\tmcomm.sys
2009-01-30 17:32 . 2009-01-30 17:31 73,728 –a—— c:\windows\system32\javacpl.cpl
2009-01-30 17:30 . 2009-01-30 17:30 d——– c:\program files\Java
2009-01-27 20:21 . 2009-01-27 20:21 d——– c:\program files\Trend Micro
2009-01-27 17:10 . 2009-01-27 17:11 d——– c:\program files\Spybot - Search & Destroy
2009-01-27 17:10 . 2009-01-27 20:17 d——– c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-01-26 16:37 . 2009-01-26 16:37 d——– c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2009-01-26 16:36 . 2009-01-26 16:36 d——– c:\program files\SUPERAntiSpyware
2009-01-26 16:36 . 2009-01-26 16:36 d——– c:\documents and settings\Jose\Application Data\SUPERAntiSpyware.com
2009-01-26 16:35 . 2009-01-26 16:35 d——– c:\program files\Common Files\Wise Installation Wizard
2009-01-22 20:42 . 2009-01-22 20:42 d——– c:\documents and settings\Jose\Application Data\Malwarebytes
2009-01-22 20:41 . 2009-01-22 20:42 d——– c:\program files\Malwarebytes' Anti-Malware
2009-01-22 20:41 . 2009-01-22 20:41 d——– c:\documents and settings\All Users\Application Data\Malwarebytes
2009-01-22 20:41 . 2009-01-14 16:11 38,496 –a—— c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-22 20:41 . 2009-01-14 16:11 15,504 –a—— c:\windows\system32\drivers\mbam.sys
2009-01-15 17:43 . 2009-01-15 17:43 d——– c:\documents and settings\All Users\Application Data\ESET
2009-01-09 08:56 . 2009-01-09 11:33 d——– c:\program files\Alwil Software
2009-01-09 08:56 . 2003-03-18 13:20 1,060,864 –a—— c:\windows\system32\MFC71.dll
2009-01-09 08:56 . 2003-02-20 19:42 348,160 –a—— c:\windows\system32\MSVCR71.dll
2009-01-07 16:32 . 2009-01-07 16:32 d——– c:\windows\Sun
2009-01-07 16:28 . 2009-01-30 17:31 410,984 –a—— c:\windows\system32\deploytk.dll
2009-01-07 15:37 . 2009-01-28 16:04 d——– c:\documents and settings\LocalService\Application Data\SACore
2009-01-07 15:30 . 2009-01-31 09:38 12,871 –a—— c:\windows\system32\Config.MPF
2009-01-07 15:28 . 2009-01-07 15:28 d——– c:\documents and settings\All Users\Application Data\SiteAdvisor
2009-01-07 15:24 . 2009-01-09 12:03 213,640 –a—— c:\windows\system32\drivers\mfehidk.sys
2009-01-07 15:24 . 2008-10-23 13:08 120,136 –a—— c:\windows\system32\drivers\Mpfp.sys
2009-01-07 15:24 . 2009-01-09 12:03 79,304 –a—— c:\windows\system32\drivers\mfeavfk.sys
2009-01-07 15:24 . 2009-01-09 12:03 40,552 –a—— c:\windows\system32\drivers\mfesmfk.sys
2009-01-07 15:24 . 2009-01-09 12:03 35,272 –a—— c:\windows\system32\drivers\mfebopk.sys
2009-01-07 15:23 . 2009-01-07 15:23 d——– c:\program files\McAfee.com
2009-01-07 15:23 . 2009-01-28 07:56 d——– c:\program files\McAfee
2009-01-07 15:23 . 2009-01-07 15:24 d——– c:\program files\Common Files\McAfee
2009-01-07 15:18 . 2009-01-09 12:03 34,216 –a—— c:\windows\system32\drivers\mferkdk.sys
2009-01-07 15:10 . 2009-01-07 15:31 d——– c:\documents and settings\All Users\Application Data\McAfee
2008-12-27 15:59 . 2009-01-31 11:38 d——– c:\documents and settings\Jose\Application Data\HPAppData
2008-12-27 15:59 . 2008-12-27 15:59 d——– c:\documents and settings\Jose\Application Data\HP
2008-12-27 15:58 . 2008-12-27 15:58 d——– c:\documents and settings\All Users\Application Data\WEBREG
2008-12-27 15:33 . 2008-12-27 15:33 0 –a—— c:\windows\system32\Ÿ¤Ÿ¤
2008-12-27 15:32 . 2008-12-27 15:32 d——– c:\documents and settings\All Users\Application Data\HP Product Assistant
2008-12-27 15:32 . 2008-12-27 15:32 d——– c:\documents and settings\All Users\Application Data\HP
2008-12-27 15:31 . 2008-12-27 15:31 d——– c:\program files\Common Files\HP
2008-12-27 15:31 . 2008-12-27 15:31 d——– c:\program files\Common Files\Hewlett-Packard
2008-12-27 15:27 . 2008-12-27 15:27 d——– c:\documents and settings\All Users\Application Data\Hewlett-Packard
2008-12-27 15:27 . 2007-10-30 01:25 49,920 -ra—— c:\windows\system32\drivers\HPZid412.sys
2008-12-27 15:27 . 2007-10-30 01:25 16,496 -ra—— c:\windows\system32\drivers\HPZipr12.sys
2008-12-27 15:26 . 2007-11-08 06:52 271,704 -ra—— c:\windows\system32\hpzids01.dll
2008-12-27 15:26 . 2008-12-27 15:41 157,623 –a—— c:\windows\hpoins27.dat
2008-12-27 15:26 . 2007-10-20 18:25 117,760 –a—— c:\windows\system32\hpzll5mu.dll
2008-12-27 15:26 . 2007-10-30 01:25 21,568 -ra—— c:\windows\system32\drivers\HPZius12.sys
2008-12-27 15:26 . 2008-01-18 07:56 932 ——— c:\windows\hpomdl27.dat
2008-12-27 15:25 . 2007-10-30 01:11 581,632 -ra—— c:\windows\system32\hpotscl6.dll
2008-12-27 15:25 . 2007-10-30 01:25 372,736 -ra—— c:\windows\system32\hppldcoi.dll
2008-12-27 15:25 . 2007-10-30 01:25 309,760 -ra—— c:\windows\system32\difxapi.dll
2008-12-27 15:25 . 2007-10-30 01:11 303,104 -ra—— c:\windows\system32\hpovst15.dll
2008-12-27 15:25 . 2008-04-13 10:45 15,104 –a—— c:\windows\system32\drivers\usbscan.sys
2008-12-14 09:21 . 2008-12-14 09:24 d——– c:\program files\Linksys EasyLink Advisor
2008-12-14 07:42 . 2008-12-14 07:42 d——– c:\windows\system32\LogFiles
2008-12-13 21:25 . 2009-01-14 21:53 d–h—– c:\documents and settings\Jose\Application Data\GTek
2008-12-13 21:22 . 2009-01-14 21:53 d-ah—– c:\documents and settings\All Users\Application Data\GTek
2008-12-13 21:22 . 2006-11-23 17:51 1,922,048 –a—— c:\windows\system32\gdql_lsa.dll
2008-12-13 21:22 . 2006-01-16 21:08 683,150 –a—— c:\windows\system32\qdiaglsa.ocx
2008-12-13 21:22 . 2004-06-09 08:29 6,977 –a—— c:\windows\system32\DDMI2.sys
2008-12-13 21:22 . 2005-03-13 15:54 6,656 –a—— c:\windows\system32\DLPT2.sys
2008-12-13 17:26 . 2008-12-13 17:26 d——– c:\documents and settings\Jose\Application Data\Motive
2008-12-13 17:07 . 2008-12-13 17:07 d——– c:\program files\Yahoo!
2008-12-13 17:06 . 2008-12-13 17:06 d——– c:\program files\Common Files\Motive
2008-12-13 17:06 . 2009-01-20 16:10 d——– c:\documents and settings\All Users\Application Data\Motive

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-31 18:58 ——— d—–w c:\documents and settings\Jose\Application Data\mIRC
2009-01-31 18:57 ——— d—–w c:\program files\mIRC
2009-01-22 03:05 ——— d—–w c:\program files\Verizon
2009-01-07 23:08 ——— d—–w c:\documents and settings\All Users\Application Data\Lavasoft
2008-12-27 23:31 ——— d—–w c:\program files\HP
2008-12-11 10:57 333,952 —-a-w c:\windows\system32\drivers\srv.sys
2008-10-23 13:01 283,648 —-a-w c:\windows\system32\SET4.tmp
2008-10-23 12:36 286,720 —-a-w c:\windows\system32\gdi32.dll
2008-10-16 22:13 202,776 —-a-w c:\windows\system32\wuweb.dll
2008-10-16 22:13 1,809,944 —-a-w c:\windows\system32\wuaueng.dll
2008-10-16 22:12 561,688 —-a-w c:\windows\system32\wuapi.dll
2008-10-16 22:12 323,608 —-a-w c:\windows\system32\wucltui.dll
2008-10-16 22:09 92,696 —-a-w c:\windows\system32\cdm.dll
2008-10-16 22:09 51,224 —-a-w c:\windows\system32\wuauclt.exe
2008-10-16 22:09 43,544 —-a-w c:\windows\system32\wups2.dll
2008-10-16 22:08 34,328 —-a-w c:\windows\system32\wups.dll
2008-10-16 22:06 268,648 —-a-w c:\windows\system32\mucltui.dll
2008-10-16 22:06 208,744 —-a-w c:\windows\system32\muweb.dll
2008-10-16 20:38 826,368 —-a-w c:\windows\system32\wininet.dll
2008-10-03 10:02 247,326 —-a-w c:\windows\system32\strmdll.dll
2008-10-01 00:43 1,286,152 —-a-w c:\windows\system32\msxml4.dll
2006-04-11 21:56 348,160 —-a-w c:\documents and settings\Jose\MSVCR71.dll
2008-04-14 00:12 6,144 –sha-r c:\windows\system32\csrss.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSConfig"="c:\windows\PCHealth\HelpCtr\Binaries\MSConfig.exe" [2008-04-13 169984]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2008-12-22 11:05 356352 c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"VIDC.I420"= i420vfw.dll
"msacm.dvacm"= c:\progra~1\COMMON~1\ULEADS~1\Vio\Dvacm.acm
"msacm.MPEGacm"= c:\progra~1\COMMON~1\ULEADS~1\MPEG\MPEGacm.acm
"msacm.ulmp3acm"= c:\progra~1\COMMON~1\ULEADS~1\MPEG\ulmp3acm.acm

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Jose^Start Menu^Programs^Startup^PowerReg Scheduler.exe]
path=c:\documents and settings\Jose\Start Menu\Programs\Startup\PowerReg Scheduler.exe
backup=c:\windows\pss\PowerReg Scheduler.exeStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
–a—— 2008-04-13 16:12 15360 c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DeviceDiscovery]
–a—— 2003-05-21 17:37 229437 c:\program files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EasyLinkAdvisor]
–a—— 2006-10-30 11:01 392832 c:\program files\Linksys EasyLink Advisor\LinksysAgent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Component Manager]
–a—— 2003-04-11 14:25 212992 c:\program files\HP\hpcoretech\hpcmpmgr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
–a—— 2007-10-14 21:17 49152 c:\program files\Hewlett-Packard\HP Software Update\hpwuSchd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPDJ Taskbar Utility]
–a—— 2003-07-28 06:43 188416 c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\hpqSRMon]
–a—— 2007-08-22 16:31 80896 c:\program files\Hewlett-Packard\Digital Imaging\bin\HpqSRmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mcagent_exe]
–a—— 2009-01-08 20:30 645328 c:\program files\McAfee.com\Agent\mcagent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
——— 2008-04-13 16:12 1695232 c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
–a—— 2009-01-30 17:31 136600 c:\program files\Java\jre6\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SUPERAntiSpyware]
–a—— 2009-01-15 16:17 1830128 c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UVS10 Preload]
——— 2006-08-09 05:27 36864 c:\program files\Ulead Systems\Ulead VideoStudio SE DVD\uvPL.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Verizon_McciTrayApp]
–a—— 2007-09-28 10:30 936960 c:\program files\Verizon\McciTrayApp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\XboxStat]
–a—— 2007-09-26 17:05 734264 c:\program files\Microsoft Xbox 360 Accessories\XBoxStat.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VTTimer]
–a—— 2004-10-22 11:53 53248 c:\windows\system32\VTTimer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Infogrames Interactive\\Scrabble Complete\\ScrabbleComplete.exe"=
"c:\\Program Files\\mIRC\\mirc.exe"=
"c:\\WINDOWS\\system32\\mmc.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2009-01-15 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2009-01-15 55024]
R4 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [2009-01-07 206096]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2009-01-15 7408]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2008-09-24 c:\windows\Tasks\HP DArC Task #Hewlett-Packard#deskjet5100#MY3B54J1947A.job
- c:\program files\HP\hpcoretech\comp\hpdarc.exe [2003-04-11 14:25]

2009-01-07 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-01-09 10:53]

2009-01-07 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-01-09 10:53]

2009-01-27 c:\windows\Tasks\WebReg HP Deskjet F2200 series.job
- c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqwrg.exe [2007-10-14 20:40]
.
- - - - ORPHANS REMOVED - - - -

MSConfigStartUp-AVG8_TRAY - c:\progra~1\AVG\AVG8\avgtray.exe


.
——- Supplementary Scan ——-
.
uStart Page = hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=dsl&cd=7.0yahoo&bm=yh_home
mWindow Title =
uInternet Connection Wizard,ShellNext = iexplore
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
Trusted Zone: turbotax.com
FF - ProfilePath - c:\documents and settings\Jose\Application Data\Mozilla\Firefox\Profiles\zzld2k8z.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-31 12:06:59
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(680)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
.
Completion time: 2009-01-31 12:08:46
ComboFix-quarantined-files.txt 2009-01-31 20:08:36

Pre-Run: 149,255,311,360 bytes free
Post-Run: 149,323,042,816 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

241 — E O F — 2009-01-31 06:08:12




Here is the new HiJackThis Log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:11:23 PM, on 1/31/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\StkASv2K.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wscntfy.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wapp.verizon.net/bookmarks/bmredir….&bm=yh_home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon…20Installer.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1205701410156
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Syntek STK1160 Service (StkASSrv) - Syntek America Inc. - C:\WINDOWS\System32\StkASv2K.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

–
End of file - 5632 bytes
Post #6 last edited
It was something my 12 year old son downloaded to get free xbox live . i tried to delete it because I don't approve of him using anything to get something free which needs to be bought. We do not use that for anything and i thought that i had gotten rid of it. I buy him the mebership for xbox live now. He downloaded it from a link he got from a youtube video.
Post #7
He downloaded it from one of the Torrents which is a P2P File Sharing program, besides it being illegal it is what most likely infected your computer.

We have noticed that many people seeking help from us are coming with infections contracted from the use of P2P programs.

Because of this, we changed our malware forum's policy on the use of P2P file sharing programs.

  • If your helper detects the presence of such programs on your computer he/she will ask you to remove them. Help will be withdrawn should you not agree to their removal.
  • If we clean your computer of infection, and you return to us a short time later with an infection contracted by the use of P2P programs, volunteer analysts will refuse their help.

We do not ask you to do this without reason.


P2P (File Sharing ) programs form a direct conduit onto your computer, their security measures are easily circumvented, and Malware writers are increasingly exploiting them to spread their wares onto your computer. Further to that, if your P2P program is not configured correctly you may be sharing more files than you realize. There have been cases where people's Passwords, Address Books and other personal, private, and financial details have been exposed to the file sharing network by a badly configured program.

Many of the programs come bundled with other unwanted programs, but even the ones free of any bundled software are not safe to use.

This article from InfoWorld illustrates the dangers of a poorly configured P2P program.
http://www.infoworld.com/article/07/09/06/…ID-theft_1.html

When you use them you are downloading software from an unknown source directly onto your computer, bypassing your Firewall and Anti-Virus software. Hardly surprising then that many of these Downloads are being targeted to carry infections.






Please download ATF Cleaner by Atribune to your desktop.
  • This program is for XP and Windows 2000 only
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
Your system may start up slower after running ATF Cleaner, this is expected but will be back to normal after the first or second boot up
Please note: If you use online banking or are registered online with any other organizations, ensure you have memorized password and other personal information as removing cookies will temporarily disable the auto-login facility.





Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.<– Don't forget this
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and Paste the entire report in your next reply along with a New Hijackthis log.
Post #8 last edited
I understand that is illegal and is what infected my computer. I have no problem with removing the program or file as we never use it . Here is the MalwareBytes Log:

Malwarebytes' Anti-Malware 1.33
Database version: 1712
Windows 5.1.2600 Service Pack 3

1/31/2009 3:51:13 PM
mbam-log-2009-01-31 (15-51-13).txt

Scan type: Full Scan (A:\|C:\|D:\|E:\|)
Objects scanned: 98689
Time elapsed: 45 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Here is the new HiJackThis Log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:52:14 PM, on 1/31/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\StkASv2K.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wapp.verizon.net/bookmarks/bmredir….&bm=yh_home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon…20Installer.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1205701410156
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Syntek STK1160 Service (StkASSrv) - Syntek America Inc. - C:\WINDOWS\System32\StkASv2K.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

–
End of file - 5556 bytes




And the new HiJackThis Log:
Post #11
Its hard to say, none of the scans removed anything of importance, maybe you just needed to be cleaned up a bit.


Check your version of Java as outdated versions of Java leaves holes in your system to let this garbage in.

Go to your Control Panel ( Make sure your in Classic View )and click on the Java Icon ( looks like a little coffee cup ) and click on About and make sure its Version 6 Update 11, if not then click on the Update tab and update it, then you can remove previous versions via the Add Remove Programs in the Control Panel.




ATF Cleaner <– Yours to keep, run it now and then to clean out the clutter.

Malwarebytes <– Yours to keep also, check for updates and run a scan now and then.

Combofix <—Is not a general cleaning tool, just run it with supervision or you can bork your system

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.


    • [external image: Posted Image]

  • When shown the disclaimer, Select "2"

The above procedure will:
  • Delete the following:
    • ComboFix and its associated files and folders.
    • VundoFix backups, if present
    • The C:\Deckard folder, if present
    • The C:_OtMoveIt folder, if present
  • Reset the clock settings.
  • Hide file extensions, if required.
  • Hide System/Hidden files, if required.
  • Reset System Restore.


  • How did I get infected in the first place ? Read these links and find out how to prevent getting infected again.
  • Tutorial for System Restore <– Do this first to prevent yourself from being reinfected.
  • WhattheTech
  • TonyKlein CastleCops
  • Grinler BleepingComputer
  • GeeksTo Go
  • Dslreports


Keep in mind if you install some of these programs. Only ONE Anti Virus and only ONE Firewall is recommended, more is overkill and can cause you problems. You can install all the Spyware programs I have listed without any problems. If you install Spyware Blaster, you can still install Spybot Search and Destroy but do not enable the TeaTimer in Spybot.


Here are some free programs to install, all free and highly regarded by the fine people in the Malware Removal Community
  • Spybot Search and Destroy 1.6
    Check for Updates/ Immunize and run a Full System Scan on a regular basis. If you install Spyware Blaster ( Recommended ) then do not enable the TeaTimer in Spybot Search and Destroy.
  • Spyware Blaster It will prevent most spyware from ever being installed. No scan to run, just update about once a week and enable all protection.
  • Spyware Guard It offers realtime protection from spyware installation attempts, again, no scan to run, just install it and let it do its thing.
  • IE-Spyad
    IE-Spyad places over 6000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • Firefox 3 It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.


Safe Surfn
Ken
Post #14
I have one last question. When i turn on the computer a screen comes up saying to choose what i want to boot either Microsoft Windows Xp or Microsoft system recovery. Is their a way to stop this screen from showing up?
Post #15
There is away to stop it but its not recommended, it has to do with editing your boot.ini file and can prove fatal if not done correctly. If the day ever comes that your system gets corrupted and wont boot to windows, you will be glad you had the RC installed.

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