This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Resolved] Please help! Trojan-PSW.Win32.Agent.lqj

15 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

I noticed my computer was acting weird so I ran a virus scan and it says I'm not infected but then it gives me an error message with the above Malware and says Action faild. Any help in fixing this would be greatly appreciated! Here is the HijackThis log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:12:36 PM, on 1/27/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16764)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\WINDOWS\RtHDVCpl.exe
C:\Program Files\Hewlett-Packard\HP Software Update\hpwuSchd2.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Charter Security Suite\Common\FSM32.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Charter Security Suite\FSGUI\fsguidll.exe
C:\Program Files\Charter Security Suite\FSGUI\scanwizard.exe
C:\hp\kbd\kbd.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [CCUTRAYICON] FactoryMode
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Charter Security Suite\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Charter Security Suite\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\RunOnce: [PCDrProfiler] C:\Program Files\PC-Doctor 5 for Windows\RunProfiler.exe -r
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: Parental… - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Charter Security Suite\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Charter Security Suite\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: Parental… - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Charter Security Suite\FSPC\fspcmsie.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - https://wimpro2.cce.hp.com/ChatEntry/downloads/sysinfo.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://charter.net/files/charter/securitysuite/fscax.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{599AABBA-4B35-4D21-9F0B-4BE39D053286}: NameServer = 85.255.116.150,85.255.112.24
O17 - HKLM\System\CCS\Services\Tcpip\..\{7A874319-75EB-47EA-9C07-D7BD210C6447}: NameServer = 85.255.116.150,85.255.112.24
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.150,85.255.112.24
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.150,85.255.112.24
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.150,85.255.112.24
O23 - Service: Intel® Alert Service (AlertService) - Intel® Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: DQLWinService - Unknown owner - C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\Charter Security Suite\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\Charter Security Suite\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Charter Security Suite\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\Charter Security Suite\Common\FSMA32.EXE
O23 - Service: F-Secure ORSP Client (FSORSPClient) - F-Secure Corporation - C:\Program Files\Charter Security Suite\ORSP Client\fsorsp.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel DH Service (IntelDHSvcConf) - Intel® Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Tools\IntelDHSvcConf.exe
O23 - Service: Intel® Software Services Manager (ISSM) - Intel® Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Intel® Viiv™ Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: Intel® Application Tracker (MCLServiceATL) - Intel® Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
O23 - Service: Intel® Remoting Service (Remote UI Service) - Intel® Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 10144 bytes
hello

Download ComboFix from one of these locations:

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt log in your next reply.
Thanks so much for helping me. Here is the Combofix log:

ComboFix 09-01-21.04 - EDDIE 2009-01-28 8:15:53.1 - NTFSx86
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.1.1033.18.2038.960 [GMT -6:00]
Running from: c:\users\[removed]\Desktop\ComboFix.exe
AV: Charter Security Suite 8.00 *On-access scanning disabled* (Updated)
FW: Charter Security Suite 8.00 *disabled*
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\autorun.inf
c:\program files\Mozilla Firefox\components\iamfamous.dll
C:\resycled
c:\resycled\ntldr.com
c:\windows\system32\drivers\gaopdxkagbxqiw.sys
c:\windows\system32\gaopdxfufqxkxn.dll
c:\windows\system32\x64
D:\Autorun.inf
D:\resycled
d:\resycled\ntldr.com
E:\Autorun.inf
E:\resycled
e:\resycled\ntldr.com
F:\Autorun.inf
F:\resycled
f:\resycled\ntldr.com

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Service_gaopdxserv.sys


((((((((((((((((((((((((( Files Created from 2008-12-28 to 2009-01-28 )))))))))))))))))))))))))))))))
.

2009-01-27 20:47 . 2009-01-18 15:35 15,688 –a—— c:\windows\System32\lsdelete.exe
2009-01-27 19:08 . 2009-01-27 19:08 d—-c— c:\windows\System32\DRVSTORE
2009-01-27 19:08 . 2009-01-18 15:30 64,160 –a—— c:\windows\System32\drivers\Lbd.sys
2009-01-27 17:17 . 2009-01-27 19:08 d——– c:\users\All Users\Lavasoft
2009-01-27 17:17 . 2009-01-27 17:17 d–h-c— c:\users\All Users\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-01-27 17:17 . 2009-01-27 19:08 d——– c:\programdata\Lavasoft
2009-01-27 17:17 . 2009-01-27 17:17 d–h-c— c:\programdata\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-01-27 17:17 . 2009-01-27 17:17 d——– c:\program files\Lavasoft
2009-01-27 16:51 . 2009-01-27 16:51 d——– c:\program files\Trend Micro
2009-01-27 12:13 . 2009-01-27 12:13 33,408 –a—— c:\windows\System32\drivers\fsbts.sys
2009-01-27 11:48 . 2008-09-23 07:37 572,512 –a—— c:\windows\System32\msvcp50.dll
2009-01-27 11:48 . 2008-09-23 07:35 70,944 –a—— c:\windows\System32\drivers\fsdfw.sys
2009-01-27 11:48 . 2008-09-23 07:35 35,552 –a—— c:\windows\System32\drivers\fses.sys
2009-01-27 11:45 . 2009-01-27 11:45 d——– c:\users\All Users\fssg
2009-01-27 11:45 . 2009-01-27 11:45 d——– c:\programdata\fssg
2009-01-27 11:45 . 2009-01-28 08:01 d——– c:\program files\Charter Security Suite
2009-01-27 11:44 . 2009-01-27 11:47 d——– c:\users\All Users\f-secure
2009-01-27 11:44 . 2009-01-27 11:47 d——– c:\programdata\f-secure
2009-01-25 10:09 . 2009-01-27 21:57 129,052,954 –a—— c:\windows\MEMORY.DMP
2009-01-19 23:00 . 2009-01-19 22:59 410,984 –a—— c:\windows\System32\deploytk.dll
2009-01-13 17:16 . 2008-12-15 21:14 290,304 –a—— c:\windows\System32\drivers\srv.sys
2009-01-11 09:20 . 2009-01-11 09:20 d——– c:\users\EDDIE\AppData\Roaming\WeatherBug
2009-01-11 09:20 . 2009-01-11 09:20 d——– c:\program files\AWS

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-27 17:40 ——— d—–w c:\program files\Common Files\Symantec Shared
2009-01-27 17:38 ——— d—–w c:\programdata\Symantec
2009-01-25 15:54 ——— d—–w c:\users\EDDIE\AppData\Roaming\Azureus
2009-01-20 04:59 ——— d—–w c:\program files\Java
2009-01-08 04:04 ——— d—–w c:\program files\Google
2008-12-24 06:56 ——— d—–w c:\programdata\Azureus
2008-12-24 06:54 ——— d—–w c:\program files\Vuze
2008-12-11 09:15 174 –sha-w c:\program files\desktop.ini
2008-12-11 00:16 ——— d—–w c:\programdata\Motive
2008-12-11 00:16 ——— d—–w c:\program files\windstream_act
2008-12-11 00:16 ——— d—–w c:\program files\Common Files\Motive
2008-11-01 03:33 537,600 —-a-w c:\windows\AppPatch\AcLayers.dll
2008-11-01 03:33 52,736 —-a-w c:\windows\AppPatch\iebrshim.dll
2008-11-01 03:33 449,536 —-a-w c:\windows\AppPatch\AcSpecfc.dll
2008-11-01 03:33 28,672 —-a-w c:\windows\System32\Apphlpdm.dll
2008-11-01 03:33 2,144,256 —-a-w c:\windows\AppPatch\AcGenral.dll
2008-11-01 03:33 173,056 —-a-w c:\windows\AppPatch\AcXtrnal.dll
2008-11-01 03:33 1,687,040 —-a-w c:\windows\System32\gameux.dll
2008-10-31 23:38 4,247,552 —-a-w c:\windows\System32\GameUXLegacyGDFs.dll
2008-10-31 23:23 2,560 —-a-w c:\windows\AppPatch\AcRes.dll
2008-10-29 06:20 2,923,520 —-a-w c:\windows\explorer.exe
2007-07-24 04:27 124 —-a-w c:\users\EDDIE\AppData\Roaming\wklnhst.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2008-10-09 1232896]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-01-07 39408]
"Weather"="c:\program files\AWS\WeatherBug\Weather.exe" [2007-08-29 1347584]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CCUTRAYICON"="FactoryMode" [X]
"hpsysdrv"="c:\hp\support\hpsysdrv.exe" [2006-09-28 65536]
"KBD"="c:\hp\KBD\KbdStub.EXE" [2006-12-08 65536]
"HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [2006-12-10 49152]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-04-01 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-04-01 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-04-01 133656]
"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2008-01-29 583048]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-01-19 136600]
"F-Secure Manager"="c:\program files\Charter Security Suite\Common\FSM32.EXE" [2008-09-23 182936]
"F-Secure TNB"="c:\program files\Charter Security Suite\FSGUI\TNBUtil.exe" [2008-09-23 957024]
"Ad-Watch"="c:\program files\Lavasoft\Ad-Aware\AAWTray.exe" [2009-01-18 506712]
"RtHDVCpl"="RtHDVCpl.exe" [2008-01-15 c:\windows\RtHDVCpl.exe]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher"="c:\windows\SMINST\launcher.exe" [2006-11-24 44136]
"PCDrProfiler"="c:\program files\PC-Doctor 5 for Windows\RunProfiler.exe" [2006-09-25 53248]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe [2007-01-02 210520]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"UacDisableNotify"=dword:00000001
"InternetSettingsDisableNotify"=dword:00000001
"AutoUpdateDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\DomainProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{2697D83B-ADEA-4CB4-B818-7A0C5F226DA7}"= UDP:c:\program files\Intel\IntelDH\Intel Media Server\Media Server\bin\TSHWMDTCP.exe:SPCM
"{5A49956F-552D-43F8-A1D5-B60867100C45}"= TCP:c:\program files\Intel\IntelDH\Intel Media Server\Media Server\bin\TSHWMDTCP.exe:SPCM
"{B6B859C5-FC71-4A1A-8CA2-29C0AA1AFC4E}"= UDP:c:\program files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe:Intel® Viiv™ Media Server
"{C38540CF-1EB7-4352-AA83-12B9035B1F4B}"= TCP:c:\program files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe:Intel® Viiv™ Media Server
"{C4E3087C-F1FA-462C-A409-650F28B42CDF}"= UDP:c:\program files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe:Intel® Remoting Service
"{27B3821E-C59D-47A2-9D09-0D954FA059AE}"= TCP:c:\program files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe:Intel® Remoting Service
"{A3C99D69-3332-4725-BB19-B41FB23EFFE8}"= TCP:9442:127.0.0.1:Intel® Viiv™ Media Server Discovery
"{BA2EF8A0-F762-4500-8446-9AB5F0BA5E22}"= TCP:1900:LocalSubnet:LocalSubnet:Intel® Viiv™ Media Server UPnP Discovery
"{9667510C-9BD2-4D3A-95E8-8868B24B6977}"= c:\program files\HP Connections\6811507\Program\HP Connections:HP Connections
"{E0B205A1-8F95-47C3-A000-F433D0FE995A}"= UDP:c:\program files\HP Connections\6811507\Program\HP Connections.exe:HP Connections
"{C828476F-558C-49C4-BBBF-E527FB1ACAE8}"= UDP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl
"{19756EF6-A4F5-4A14-902C-08A3EFA1BFC0}"= TCP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl
"{E40E654E-AE51-4D66-8EF2-7D12AE913594}"= UDP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl
"{147E01DC-63F1-49C8-B5A2-FAFDFE834FC3}"= TCP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl
"{27DDB7DB-DFEC-4F9F-BAAC-275611D14B0F}"= UDP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl
"{6765D382-62CD-43AE-80B9-BDFABEFD1D26}"= TCP:c:\program files\earthlink totalaccess\TaskPanl.exe:taskpanl
"{D447F231-C9B3-42B0-8D95-20BED65CAEF3}"= UDP:445:LocalSubnet:LocalSubnet:d

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\PublicProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\RestrictedServices\Static\System]
"DFSR-1"= RPort=5722|UDP:%SystemRoot%\system32\svchost.exe|Svc=DFSR:Allow inbound TCP traffic|

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile]
"EnableFirewall"= 0 (0x0)
"DisabledInterfaces"= {88C694E5-0A9C-4B62-BDFF-696441C76552},{7A874319-75EB-47EA-9C07-D7BD210C6447},{599AABBA-4B35-4D21-9F0B-4BE39D053286}

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile\AuthorizedApplications\List]
"c:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe"= c:\program files\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink

R0 fsbts;fsbts;c:\windows\System32\drivers\fsbts.sys [2009-01-27 33408]
R0 Lbd;Lbd;c:\windows\System32\drivers\Lbd.sys [2009-01-27 64160]
R1 F-Secure HIPS;F-Secure HIPS Driver;c:\program files\Charter Security Suite\HIPS\drivers\fshs.sys [2009-01-27 66720]
R1 FSES;F-Secure Email Scanning Driver;c:\windows\System32\drivers\fses.sys [2009-01-27 35552]
R1 FSFW;F-Secure Firewall Driver;c:\windows\System32\drivers\fsdfw.sys [2009-01-27 70944]
R1 fsvista;F-Secure Vista Support Driver;c:\program files\Charter Security Suite\Anti-Virus\minifilter\fsvista.sys [2009-01-27 12384]
R3 F-Secure Gatekeeper;F-Secure Gatekeeper;c:\program files\Charter Security Suite\Anti-Virus\minifilter\fsgk.sys [2009-01-27 84096]
R3 FSORSPClient;F-Secure ORSP Client;c:\program files\Charter Security Suite\ORSP Client\fsorsp.exe [2009-01-27 55904]
R3 hcw18bda;Hauppauge WinTV 418 Driver;c:\windows\System32\drivers\hcw18bda.sys [2007-05-01 336000]
R4 DQLWinService;DQLWinService;c:\program files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe [2006-09-03 208896]
R4 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [2009-01-18 921936]
S3 VST_DPV;VST_DPV;c:\windows\System32\drivers\VSTDPV3.SYS [2006-11-02 987648]
S3 VSTHWBS2;VSTHWBS2;c:\windows\System32\drivers\VSTBS23.SYS [2006-11-02 251904]
S4 F-Secure Filter;F-Secure File System Filter;c:\program files\Charter Security Suite\Anti-Virus\win2k\fsfilter.sys [2009-01-27 39776]
S4 F-Secure Recognizer;F-Secure File System Recognizer;c:\program files\Charter Security Suite\Anti-Virus\win2k\fsrec.sys [2009-01-27 25184]
S4 IntelDHSvcConf;Intel DH Service;c:\program files\Intel\IntelDH\Intel Media Server\tools\IntelDHSvcConf.exe [2006-05-10 29696]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2009-01-28 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-01-18 15:34]

2009-01-28 c:\windows\Tasks\Scheduled scanning task.job
- c:\progra~1\CHARTE~2\ANTI-V~1\fsav.exe [2008-09-23 07:35]

2009-01-28 c:\windows\Tasks\User_Feed_Synchronization-{F4AADAA0-E65A-4ED8-B9BE-36FDDF8792B0}.job
- c:\windows\system32\msfeedssync.exe [2006-11-02 03:45]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/ig
mStart Page = hxxp://www.yahoo.com
LSP: c:\program files\Charter Security Suite\FSPS\program\FSLSP.DLL
FF - ProfilePath - c:\users\EDDIE\AppData\Roaming\Mozilla\Firefox\Profiles\aou2iryt.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-28 08:30:15
Windows 6.0.6000 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files:

**************************************************************************
.
Completion time: 2009-01-28 8:32:19
ComboFix-quarantined-files.txt 2009-01-28 14:32:17

Pre-Run: 33,035,137,024 bytes free
Post-Run: 34,035,064,832 bytes free

201 — E O F — 2009-01-28 01:35:05
hello

  • 1 - Flash Drive Disinfector
    Download Flash_Disinfector.exe by sUBs from >here< and save it to your desktop.
  • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
  • The utility may ask you to insert your flash drive and/or other removable drives including your mobile phone. Please do so and allow the utility to clean up those drives as well.
  • Wait until it has finished scanning and then exit the program.
  • Reboot your computer when done.
Note: Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive plugged in when you ran it. Don't delete this folder…it will help protect your drives from future infection.



Please download ATF Cleaner by Atribune.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.




Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.






Go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As….
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
I downloaded the flash disinfecter to the desktop and tried to open it several times but it does not open. What should I do next. I may not reply for about an hour as I have to run an errand. Thanks again for all your help!
So should I skip the Flash disinfector since I can't get it to open and move on to the next step or should I try something else? Thanks!
O.k here is the Malwarebytes log but when I go to Kaperskys web site the accept button is shaded out and I can't click on it. edit: only the accept button is shaded out. The exit button I can press. Malwarebytes' Anti-Malware 1.33 Database version: 1704 Windows 6.0.6000 1/28/2009 7:36:16 PM mbam-log-2009-01-28 (19-36-16).txt Scan type: Quick Scan Objects scanned: 51899 Time elapsed: 3 minute(s), 33 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 2 Files Infected: 3 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\aquaplay (Trojan.DNSChanger) -> Quarantined and deleted successfully. C:\Users\EDDIE\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\aquaplay (Trojan.DNSChanger) -> Quarantined and deleted successfully. Files Infected: C:\Windows\system32\gaopdxfufqxkxn.dll (Trojan.DNSChanger) -> Quarantined and deleted successfully. C:\ProgramData\Microsoft\Windows\Start Menu\Programs\aquaplay\Uninstall.lnk (Trojan.DNSChanger) -> Quarantined and deleted successfully. C:\WINDOWS\System32\drivers\gaopdxkagbxqiw.sys (Trojan.Agent) -> Quarantined and deleted successfully.
Update: Kapersky says I need Java 1.6 or higher to run so I went to the Java website and clicked verify and it says I have version 6 update 11.
do this

Please click here to download AVP Tool by Kaspersky.
  • Save it to your desktop.
  • Reboot your computer into SafeMode.

    You can do this by restarting your computer and continually tapping the F8 key until a menu appears.
    Use your up arrow key to highlight SafeMode then hit enter
    .

  • Double click the setup file to run it.
  • Click Next to continue.
  • It will by default install it to your desktop folder.Click Next.
  • Hit ok at the prompt for scanning in Safe Mode.
  • It will then open a box There will be a tab that says Automatic scan.
  • Under Automatic scan make sure these are checked.

  • System Memory
  • Startup Objects
  • Disk Boot Sectors.
  • My Computer.
  • Also any other drives (Removable that you may have)


  • Then click on Scan at the to right hand Corner.
  • It will automatically Neutralize any objects found.
  • If some objects are left unneutralized then click the button that says Neutralize all
  • If it says it cannot be Neutralized then chooose The delete option when prompted.
  • After that is done click on the reports button at the bottom and save it to file name it Kas.
  • Save it somewhere convenient like your desktop and just post only the detected Virus\malware in the report it will be at the very top under Detected post those results in your next reply.

    Note: This tool will self uninstall when you close it so please save the log before closing it.

do this

Please click here to download AVP Tool by Kaspersky.
  • Save it to your desktop.
  • Reboot your computer into SafeMode.

    You can do this by restarting your computer and continually tapping the F8 key until a menu appears.
    Use your up arrow key to highlight SafeMode then hit enter
    .

  • Double click the setup file to run it.
  • Click Next to continue.
  • It will by default install it to your desktop folder.Click Next.
  • Hit ok at the prompt for scanning in Safe Mode.
  • It will then open a box There will be a tab that says Automatic scan.
  • Under Automatic scan make sure these are checked.

  • System Memory
  • Startup Objects
  • Disk Boot Sectors.
  • My Computer.
  • Also any other drives (Removable that you may have)


  • Then click on Scan at the to right hand Corner.
  • It will automatically Neutralize any objects found.
  • If some objects are left unneutralized then click the button that says Neutralize all
  • If it says it cannot be Neutralized then chooose The delete option when prompted.
  • After that is done click on the reports button at the bottom and save it to file name it Kas.
  • Save it somewhere convenient like your desktop and just post only the detected Virus\malware in the report it will be at the very top under Detected post those results in your next reply.

    Note: This tool will self uninstall when you close it so please save the log before closing it.

Here ya go! Scan —- Scanned: 1764061 Detected: 5 Untreated: 0 Start time: 1/28/2009 8:32:07 PM Duration: 10:01:17 Finish time: 1/29/2009 6:33:24 AM Detected ——– Status Object —— —— deleted: Trojan program Packed.Win32.Tdss.a File: C:\Qoobox\Quarantine\C\Program Files\Mozilla Firefox\components\iamfamous.dll.vir deleted: Trojan program Packed.Win32.Tdss.a File: C:\Qoobox\Quarantine\C\resycled\ntldr.com.vir deleted: Trojan program Packed.Win32.Tdss.a File: C:\Qoobox\Quarantine\D\resycled\ntldr.com.vir deleted: Trojan program Packed.Win32.Tdss.a File: C:\Qoobox\Quarantine\E\resycled\ntldr.com.vir deleted: Trojan program Packed.Win32.Tdss.a File: C:\Qoobox\Quarantine\F\resycled\ntldr.com.vir
hello

Download the GMER Rootkit Scanner. Unzip it to your Desktop.

Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while the scan is being performed. Do not use your computer for anything else during the scan.

Double-click gmer.exe. The program will begin to run.

**Caution**
These types of scans can produce false positives. Do NOT take any action on any
"<— ROOKIT" entries unless advised by a trained Security Analyst

If possible rootkit activity is found, you will be asked if you would like to perform a full scan.
  • Click NO
  • In the right panel, you will see a bunch of boxes that have been checked … leave everything checked and ensure the Show all box is Unchecked.
  • Now click the Scan button.
    Once the scan is complete, you may receive another notice about rootkit activity.
  • Click OK.
  • GMER will produce a log. Click on the [Save..] button, and in the File name area, type in "GMER.txt"
  • Save it where you can easily find it, such as your desktop.
Post the contents of GMER.txt in your next reply.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI