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[Resolved] please help, browser keeps freezing then says "no

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Post #1
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:43:37 PM, on 1/21/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Google\Common\Google

Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\Security

Center\SymWSC.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HP\Digital Imaging\Smart Web

Printing\hpswp_clipbook.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet

Explorer\Search,SearchAssistant =

http://search.alot.com/sidebar?pr=asst&…7F2EB001C888920

013AA63&install_time=17-03-2008:20:56&src_id=11006&tb_version=1.2.

1.200&q=Internet&url=http://my.alot.com?client_id=DA7F2EB001C88892

0013AA63&install_time=17-03-2008:20:56&src_id=11006&tb_version=1.

2.1.200 (obfuscated)
R3 - URLSearchHook: (no name) - - (no file)
R3 - URLSearchHook: Yahoo! Toolbar -

{EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program

Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper -

{02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program

Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: HP Print Enhancer -

{0347C33E-8762-4905-BF09-768834316C61} - C:\Program

Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Adobe PDF Reader Link Helper -

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -

C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Notifier BHO -

{AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program

Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} -

C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: HP Smart BHO Class -

{FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program

Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Norton AntiVirus -

{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton

AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} -

(no file)
O3 - Toolbar: Yahoo! Toolbar -

{EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program

Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec

Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common

Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program

Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP

Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [hpqSRMon] "C:\Program Files\HP\Digital

Imaging\bin\hpqSRMon.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program

Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program

Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program

Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program

Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: (no name) -

{B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program

Files\Common Files\Microsoft Shared\Encarta Search

Bar\ENCSBAR.DLL
O9 - Extra button: HP Smart Select -

{DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program

Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) -

{e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -

{e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O16 - DPF: {FC6703A7-5B7E-4f58-BE6D-2693AA3906AE} (HP Content

Update) -

http://h30299.www3.hp.com/ediags/hpnar/en/…all/gtdownhp.ca

b?1,0,0,94
O23 - Service: Ati HotKey Poller - Unknown owner -

C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec

Corporation - C:\Program Files\Common Files\Symantec

Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) -

Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\ccPwdSvc.exe
O23 - Service: Diskeeper - Executive Software International, Inc. -

C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program

Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program

Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) -

Symantec Corporation - C:\Program Files\Norton

AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec

Corporation -

C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\Security

Center\SymWSC.exe
O23 - Service: Webroot Spy Sweeper Engine

(WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program

Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: WLTRYSVC - Unknown owner -

C:\WINDOWS\System32\wltrysvc.exe

–
End of file - 7408 bytes
Post #2
[external image: Posted Image]

DO NOT use any TOOLS such as Combofix, Vundofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.


Click: Start > All Programs> Accessories
Open Notepad, click on Format and uncheck Word Wrap.



Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.


Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #3
Hi LDtate,

I ran Malwarebyte, spybot, and adaware and emptyed all history, cookies and temp files. Every thing came up clean but there are still alot of processes runing so my media player has a hard time running.
I also changed the settings in My Computer tools as you wished. Notice how many svchost.exe are running. Can we fix them by regedit or use hijack this? Sorry if the word wrap option isn't working write. I tried to uncheck it. Thankyou,
chris

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:29:32 PM, on 1/22/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wltrysvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\HP\Digital Imaging\bin\HpqPsApl.exe
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.alot.com/sidebar?pr=asst&…rsion=1.2.1.200 (obfuscated)
R3 - URLSearchHook: (no name) - - (no file)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [hpqSRMon] "C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {FC6703A7-5B7E-4f58-BE6D-2693AA3906AE} (HP Content Update) - http://h30299.www3.hp.com/ediags/hpnar/en/…hp.cab?1,0,0,94
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

–
End of file - 7621 bytes
Post #4
Download ComboFix from one of these locations:

Link 1
Link 2
Link 3


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
"copy/paste" a new HijackThis log file into this thread as well.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.


Also please describe how your computer behaves at the moment.
Post #5
The task manager performance chart keeps spiking to 10% or more. here is the new hijack this log and the combofix log: What else should I do before the regedit? Thankyou

ComboFix 09-01-21.04 - Owner 2009-01-23 20:38:31.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.958.582 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\_003490_.tmp.dll
c:\windows\system32\_003647_.tmp.dll
c:\windows\system32\_003648_.tmp.dll
c:\windows\system32\_003649_.tmp.dll
c:\windows\system32\_003650_.tmp.dll
c:\windows\system32\_003657_.tmp.dll
c:\windows\system32\_003658_.tmp.dll
c:\windows\system32\_003659_.tmp.dll
c:\windows\system32\_003660_.tmp.dll
c:\windows\system32\_003662_.tmp.dll
c:\windows\system32\_003663_.tmp.dll
c:\windows\system32\_003666_.tmp.dll
c:\windows\system32\_003667_.tmp.dll
c:\windows\system32\_003669_.tmp.dll
c:\windows\system32\_003670_.tmp.dll
c:\windows\system32\_003671_.tmp.dll
c:\windows\system32\_003672_.tmp.dll
c:\windows\system32\_003673_.tmp.dll
c:\windows\system32\_003674_.tmp.dll
c:\windows\system32\_003676_.tmp.dll
c:\windows\system32\hposwia_p01d.dll

.
((((((((((((((((((((((((( Files Created from 2008-12-24 to 2009-01-24 )))))))))))))))))))))))))))))))
.

2009-01-22 22:12 . 2009-01-22 22:12 d——– c:\program files\Malwarebytes' Anti-Malware
2009-01-22 22:12 . 2009-01-22 22:12 d——– c:\documents and settings\Owner\Application Data\Malwarebytes
2009-01-22 22:12 . 2009-01-22 22:12 d——– c:\documents and settings\All Users\Application Data\Malwarebytes
2009-01-22 22:12 . 2009-01-14 16:11 38,496 –a—— c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-22 22:12 . 2009-01-14 16:11 15,504 –a—— c:\windows\system32\drivers\mbam.sys
2009-01-22 22:11 . 2009-01-22 22:11 2,737,808 –a—— c:\program files\mbam-setup.exe
2009-01-22 21:56 . 2009-01-22 21:56 50,688 –a—— c:\program files\ATF-Cleaner.exe
2009-01-22 16:02 . 2009-01-22 16:02 d——– c:\program files\ERUNT
2009-01-22 16:01 . 2009-01-22 16:02 791,393 –a—— c:\program files\erunt_setup registry back up.exe
2009-01-21 18:42 . 2009-01-21 18:04 15,688 –a—— c:\windows\system32\lsdelete.exe
2009-01-21 18:04 . 2009-01-21 18:03 64,160 –a—— c:\windows\system32\drivers\Lbd.sys
2009-01-21 18:00 . 2009-01-21 18:00 d–h-c— c:\documents and settings\All Users\Application Data\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-01-21 17:59 . 2009-01-21 17:59 d——– c:\program files\Lavasoft
2009-01-21 17:59 . 2009-01-21 18:04 d——– c:\documents and settings\All Users\Application Data\Lavasoft
2009-01-21 17:52 . 2009-01-21 17:52 d——– c:\program files\Trend Micro
2009-01-21 17:52 . 2009-01-21 17:52 1,612 –a—— C:\HijackThis.lnk
2009-01-21 17:41 . 2009-01-21 17:41 d——– c:\documents and settings\NetworkService\Application Data\Yahoo!
2009-01-19 23:09 . 2009-01-19 23:09 d——– c:\windows\system32\scripting
2009-01-19 23:09 . 2009-01-19 23:09 d——– c:\windows\system32\en
2009-01-19 23:09 . 2009-01-19 23:09 d——– c:\windows\l2schemas
2009-01-19 20:48 . 2009-01-19 20:56 d——– c:\program files\TeaTimer (Spybot - Search & Destroy)
2009-01-19 20:48 . 2009-01-19 20:56 d——– c:\program files\SDHelper (Spybot - Search & Destroy)
2009-01-19 20:48 . 2009-01-19 20:48 d——– c:\program files\Misc. Support Library (Spybot - Search & Destroy)
2009-01-19 20:48 . 2009-01-19 20:48 d——– c:\program files\File Scanner Library (Spybot - Search & Destroy)
2009-01-06 17:18 . 2009-01-06 17:18 d——– c:\documents and settings\Owner\Application Data\Yahoo!
2009-01-06 17:18 . 2009-01-23 19:57 d——– c:\documents and settings\Owner\Application Data\HPAppData
2009-01-06 17:18 . 2009-01-06 17:18 d——– c:\documents and settings\All Users\Application Data\Yahoo! Companion
2009-01-06 17:14 . 2009-01-06 17:14 d——– c:\documents and settings\All Users\Application Data\WEBREG
2009-01-06 17:00 . 2008-04-08 00:39 271,704 -ra—— c:\windows\system32\hpzids01.dll
2009-01-06 17:00 . 2008-06-06 20:49 118,272 –a—— c:\windows\system32\hpz3l692.dll
2009-01-06 16:58 . 2008-04-08 00:39 974,848 -ra—— c:\windows\system32\hpost_p01d.dll
2009-01-06 16:58 . 2008-04-15 23:05 372,736 -ra—— c:\windows\system32\hppldcoi.dll
2009-01-06 16:58 . 2008-04-15 23:05 309,760 -ra—— c:\windows\system32\difxapi.dll
2009-01-06 16:58 . 2008-02-28 05:08 303,104 -ra—— c:\windows\system32\hposc_p01a.dll
2009-01-06 16:58 . 2001-08-17 13:53 6,784 –a—— c:\windows\system32\drivers\serscan.sys
2009-01-06 16:58 . 2001-08-17 13:53 6,784 –a–c— c:\windows\system32\dllcache\serscan.sys
2009-01-06 16:56 . 2009-01-06 16:56 d——– c:\program files\Yahoo!
2009-01-06 16:45 . 2009-01-06 17:14 166,670 –a—— c:\windows\hpoins31.dat
2009-01-06 16:45 . 2008-06-17 04:23 1,691 ——— c:\windows\hpomdl31.dat
2009-01-06 13:10 . 2009-01-06 12:31 166,549 ——— c:\windows\hpoins31.dat.temp
2009-01-06 13:10 . 2008-06-17 04:23 1,691 ——— c:\windows\hpomdl31.dat.temp
2009-01-06 13:06 . 2009-01-06 17:11 d——– c:\documents and settings\Owner\Application Data\HP
2009-01-06 12:25 . 2009-01-06 12:25 d——– c:\documents and settings\All Users\Application Data\HP Product Assistant
2009-01-06 12:25 . 2009-01-06 12:28 d——– c:\documents and settings\All Users\Application Data\HP
2009-01-06 12:24 . 2009-01-06 12:24 d——– c:\program files\Common Files\HP
2009-01-06 12:24 . 2009-01-06 12:24 d——– c:\program files\Common Files\Hewlett-Packard
2009-01-06 12:21 . 2009-01-21 18:04 d—-c— c:\windows\system32\DRVSTORE
2009-01-06 12:05 . 2009-01-06 12:05 d——– c:\documents and settings\Owner\Application Data\GTek
2009-01-06 12:05 . 2009-01-06 12:05 d——– c:\documents and settings\All Users\Application Data\Gtek
2009-01-04 23:38 . 2009-01-04 23:38 d——– c:\program files\Smartparts

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-24 01:44 ——— d—–w c:\program files\Common Files\Symantec Shared
2009-01-24 01:29 ——— d—–w c:\documents and settings\All Users\Application Data\Google Updater
2009-01-22 20:45 ——— d—–w c:\program files\Common Files\Adobe
2009-01-22 20:17 ——— d—–w c:\program files\Spybot - Search & Destroy
2009-01-06 21:53 ——— d—–w c:\program files\HP
2008-12-18 22:50 ——— d—–w c:\documents and settings\NetworkService\Application Data\Symantec
2008-12-11 10:57 333,952 —-a-w c:\windows\system32\drivers\srv.sys
2008-12-03 14:38 ——— d—–w c:\documents and settings\Owner\Application Data\alot
2008-12-03 14:05 ——— d–h–w c:\program files\InstallShield Installation Information
2008-11-29 18:55 ——— d—–w c:\documents and settings\All Users\Application Data\NetgearLANUpdate
2008-11-29 14:38 5,432 —-a-w c:\documents and settings\Owner\Application Data\wklnhst.dat
2008-02-09 21:13 58,280 -c–a-w c:\documents and settings\Owner\Application Data\GDIPFONTCACHEV1.DAT
2008-01-17 18:13 32 –sha-w c:\windows\{41A65807-9D04-4EA5-8AB4-F5049592B1C3}.dat
2008-01-17 18:13 32 –sha-w c:\windows\system32\{349BAB41-AF07-40B2-8224-51A3D2F10616}.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2002-08-19 50880]
"ccRegVfy"="c:\program files\Common Files\Symantec Shared\ccRegVfy.exe" [2002-08-19 34504]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2008-03-25 49152]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-03-13 81920]
"Ad-Watch"="c:\program files\Lavasoft\Ad-Aware\AAWTray.exe" [2009-01-21 507224]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ALUAlert"="c:\program files\Symantec\LiveUpdate\ALUNotify.exe" [2002-08-07 54936]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpySweeper

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
–a—— 2008-10-15 01:04 39792 c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIPTA]
–a–c— 2004-05-15 20:00 335872 c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPDJ Taskbar Utility]
–a–c— 2004-05-04 02:21 176128 c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Microsoft Location Finder]
–a–c— 2005-08-24 18:25 101080 c:\program files\Microsoft Location Finder\LocationFinder.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
–a—— 2008-04-13 19:12 1695232 c:\program files\messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CARPService]
–a—— 2003-05-21 14:35 4608 c:\windows\system32\carpserv.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\Common Files\\HP\\Digital Imaging\\bin\\hpqPhotoCrm.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqpsapp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqpse.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqsudi.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgplgtupl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgpc01.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"427:UDP"= 427:UDP:SLP_Port(427)

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-01-21 64160]
R3 CALIAUD;Conexant AMC 3D ENVIRONMENTAL AUDIO;c:\windows\system32\drivers\caliaud.sys [2006-08-24 291328]
R3 CALIHALA;CALIHALA;c:\windows\system32\drivers\calihal.sys [2006-08-24 244608]
R3 DP83815;National Semiconductor Corp. DP83815/816 NDIS 5.0 Miniport Driver;c:\windows\system32\drivers\DP83815.sys [2003-10-17 16512]
R4 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [2009-01-18 942416]
S3 LucentSoftModem;Lucent Technologies Soft Modem;c:\windows\system32\drivers\LTSM.sys [2006-08-25 802683]
S3 WinPhlash;WinPhlash;c:\swsetup\sp30514\PhlashNT.sys [2004-09-21 26816]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
HPService REG_MULTI_SZ HPSLPSVC
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2009-01-21 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-01-21 18:03]

2009-01-24 c:\windows\Tasks\Norton AntiVirus - Scan my computer.job
- c:\progra~1\NORTON~1\NAVW32.exe [2002-11-14 19:31]

2009-01-24 c:\windows\Tasks\Symantec NetDetect.job
- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2002-08-07 09:04]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-23 20:44:26
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(896)
c:\windows\system32\WRLogonNTF.dll
.
———————— Other Running Processes ————————
.
c:\windows\system32\ati2evxx.exe
c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\program files\Executive Software\Diskeeper\DkService.exe
c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe
c:\program files\Norton AntiVirus\NAVAPSVC.EXE
c:\program files\Webroot\Spy Sweeper\SpySweeper.exe
c:\windows\system32\WLTRYSVC.EXE
c:\program files\Common Files\Symantec Shared\Security Center\SymWSC.exe
c:\program files\HP\Digital Imaging\bin\hpqtra08.exe
c:\windows\system32\BCMWLTRY.EXE
c:\windows\system32\wbem\unsecapp.exe
c:\windows\system32\wscntfy.exe
c:\program files\HP\Digital Imaging\bin\hpqste08.exe
c:\program files\HP\Digital Imaging\bin\hpqbam08.exe
c:\program files\HP\Digital Imaging\bin\hpqgpc01.exe
.
**************************************************************************
.
Completion time: 2009-01-23 20:54:10 - machine was rebooted
ComboFix-quarantined-files.txt 2009-01-24 01:54:06

Pre-Run: 28,489,797,632 bytes free
Post-Run: 28,512,411,648 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

223 — E O F — 2009-01-21 22:32:19







Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:06:59 PM, on 1/23/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: (no name) - - (no file)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [hpqSRMon] "C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {FC6703A7-5B7E-4f58-BE6D-2693AA3906AE} (HP Content Update) - http://h30299.www3.hp.com/ediags/hpnar/en/…hp.cab?1,0,0,94
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

–
End of file - 7006 bytes
Post #6

The task manager performance chart keeps spiking to 10% or more.

Which file in TaskManager is doing that?
10% isn't that bad though if anything is running.
Post #7
The processes are still spiking to about 8% with no windows open. svchost.exe eight of this one are running at the same time hpqtra08.exe csrss.exe system lsass.exe wuauclt.exe 40 processes running total Is this normal?
Post #8
40 processes aren't abnormal.
What applications are running?


These aren't bad but not needed at startup

Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a checkmark/tick in the box on the left side on these:

R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [hpqSRMon] "C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe"

Close ALL windows and browsers except HijackThis and click "Fix checked"
Post #9
only 40 processes runupon startup. I don't know why all those svchost.exe processes are running but the thing is much faster (for a laptop) than it was beforer. THANKYOU VERY MUCH for helping me fix this PC, CHRIS.
Post #10
Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    Here's my usual all clean post

    Log looks good :D


    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.
  • Winpatrol

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
Post #11
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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