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[Resolved] Massive Crashes by IE7 & FF2 & 3; can't un

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Post #1
This is a 3 month old HP G60-120US running Windows Vista. I have massive problems with IE7 and FF crashing without any notice and without an error log. Everything is updated. I run AVG 7.5 and Glary Utilities to clean things up and have run defrag and disk cleanup from Vista but nothing seems to help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:08:23 PM, on 1/13/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Glary Utilities\memdefrag.exe
C:\FinePixViewer\QuickDCF2.exe
C:\BookmarkSync\BookmarkSync.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\PayPal\PayPal Plug-In\RBroker.exe
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…ion&pf=cnnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…ion&pf=cnnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…ion&pf=cnnb
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: OToolbarHelper Class - {EAD3A971-6A23-4246-8691-C9244E858967} - C:\Program Files\PayPal\PayPal Plug-In\PayPalHelper.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: PayPal Plug-In - {DC0F2F93-27FA-4f84-ACAA-9416F90B9511} - C:\Program Files\PayPal\PayPal Plug-In\OToolbar.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [Glary Memory Optimizer] "C:\Glary Utilities\memdefrag.exe" /autostart
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: ERUNT AutoBackup.lnk = C:\ERUNT - Emergency Registry\AUTOBACK.EXE
O4 - Startup: Sync2IT.lnk = C:\BookmarkSync\BookmarkSync.exe
O4 - Global Startup: ExifLauncher2.lnk = C:\FinePixViewer\QuickDCF2.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - (no file)
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O13 - Gopher Prefix:
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/43.11/uploader2.cab
O20 - Winlogon Notify: avgwlntf - C:\Windows\SYSTEM32\avgwlntf.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: AVG Firewall Service (AVGFw2kv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfw2kv.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Windows\SMINST\BLService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 7465 bytes
Post #2
Hi, and Welcome to WhatTheTech :)

Apologies in the delay in a response. We are overwhelmed with logs at the moment and there aren't enough helpers to go around. If you still require help, please do the following:

Please download DDS and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds.scr to run the tool.
  • When done, DDS.txt will open.
  • Click Yes at the next prompt for Optional Scan.
  • Save both reports to your desktop.
—————————————————
  • Post the contents of the DDS.txt report in your next reply
  • Attach the Attach.txt report to your post by scrolling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.
Please describe how your computer is behaving at the moment, listing any symptoms and problems that you are experiencing.

Thanks.
Post #3
Hope I am doing this correct. I have been getting a little help from one of your other members. I have updated my Java and removed all add-on's from both IE and FF. I been having other internet problems since I did that so I haven't had a lot of time to test run the new setups so I will keep you informed as to the results. DDS (Ver_09-01-19.01) - NTFSx86 Run by [removed] at 19:59:48.25 on Sat 01/31/2009 Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_11 Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2814.1446 [GMT -7:00] AV: AVG 7.5.552 *On-access scanning enabled* (Updated) FW: AVG Firewall 7.5.500 *enabled* ============== Running Processes =============== C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\nvvsvc.exe C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k secsvcs C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\system32\rundll32.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\WLANExt.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\system32\Dwm.exe C:\Windows\system32\taskeng.exe C:\Windows\Explorer.EXE C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe C:\PROGRA~1\Grisoft\AVG7\avgemc.exe C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe C:\Windows\system32\svchost.exe -k hpdevmgmt C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe C:\Program Files\Grisoft\AVG7\avgcc.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\SMINST\BLService.exe C:\Program Files\CyberLink\Shared Files\RichVideo.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\DRIVERS\xaudio.exe C:\PROGRA~1\Grisoft\AVG7\avgfw2kv.exe C:\BookmarkSync\BookmarkSync.exe C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe C:\Windows\system32\iashost.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe C:\Windows\system32\taskeng.exe C:\Program Files\Synaptics\SynTP\SynTPHelper.exe c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Windows\system32\taskeng.exe C:\Windows\explorer.exe C:\New Downloaded Programs\dds.scr C:\Windows\system32\wbem\wmiprvse.exe ============== Pseudo HJT Report =============== uStart Page = hxxp://www.google.com/ig?hl=en&source=iglk uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Pavilion&pf=cnnb uLocal Page = \blank.htm uSearch Page = hxxp://www.google.com uSearch Bar = hxxp://www.google.com/ie uDefault_Search_URL = hxxp://www.google.com/ie mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Pavilion&pf=cnnb mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Pavilion&pf=cnnb uSearchAssistant = hxxp://www.google.com/ie uSearchURL,(Default) = hxxp://www.google.com/search?q=%s BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File BHO: NoExplorer - No File BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: OToolbarHelper Class: {ead3a971-6a23-4246-8691-c9244e858967} - c:\program files\paypal\paypal plug-in\PayPalHelper.dll BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll TB: PayPal Plug-In: {dc0f2f93-27fa-4f84-acaa-9416f90b9511} - c:\program files\paypal\paypal plug-in\OToolbar.dll mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe mRun: [AVG7_CC] c:\progra~1\grisoft\avg7\avgcc.exe /STARTUP mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" dRun: [AVG7_Run] c:\progra~1\grisoft\avg7\avgw.exe /RUNONCE StartupFolder: c:\users\sandra\appdata\roaming\micros~1\windows\startm~1\programs\startup\sync2it.lnk - c:\bookmarksync\BookmarkSync.exe mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200 IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000 IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} - hxxp://h20364.www2.hp.com/CSMWeb/Customer/cabs/HPISDataManager.CAB DPF: {474F00F5-3853-492C-AC3A-476512BBC336} - hxxp://picasaweb.google.com/s/v/43.11/uploader2.cab DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab Notify: avgwlntf - avgwlntf.dll ================= FIREFOX =================== FF - ProfilePath - c:\users\sandra\appdata\roaming\mozilla\firefox\profiles\n967emyc.default\ FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en&source=iglk —- FIREFOX POLICIES —- c:\program files\mozilla firefox\greprefs\all.js - pref("ui.allow_platform_file_picker", true); c:\program files\mozilla firefox\greprefs\all.js - pref("network.cookie.p3plevel", 1); // 0=low, 1=medium, 2=high, 3=custom c:\program files\mozilla firefox\greprefs\all.js - pref("network.enablePad", false); // Allow client to do proxy autodiscovery c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.hideGoButton", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.default", "chrome://branding/content/searchconfig.properties"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.custom", "chrome://branding/content/searchconfig.properties"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("signon.prefillForms", true); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.safebrowsing.enabled", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.safebrowsing.remoteLookups", false); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.safebrowsing.provider.0.updateURL", "http://sb.google.com/safebrowsing/update?client={moz:client}&appver={moz:version}&"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.safebrowsing.provider.0.lookupURL", "http://sb.google.com/safebrowsing/lookup?sourceid=firefox-antiphish&features=TrustRank&client={moz:client}&appver={moz:version}&"); c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.safebrowsing.provider.0.reportURL", "http://sb.google.com/safebrowsing/report?"); ============= SERVICES / DRIVERS =============== R3 AvgWFP;AVG7 Firewall Driver x86;c:\windows\system32\drivers\avgwfp.sys [2008-10-4 53768] R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-8-4 193840] R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2008-5-9 43040] R4 AVGFw2kv;AVG Firewall Service;c:\progra~1\grisoft\avg7\avgfw2kv.exe [2008-10-4 793600] R4 Recovery Service for Windows;Recovery Service for Windows;c:\windows\sminst\BLService.exe [2008-8-4 361808] R4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-10-3 24652] =============== Created Last 30 ================ 2009-01-29 21:17 –d—– c:\programdata\NortonInstaller 2009-01-29 21:17 –d—– c:\progra~2\NortonInstaller 2009-01-29 21:04 –d—– c:\users\sandra\{ddea970b-0fbe-4267-995c-d7d2342c6c6c} 2009-01-29 21:04 0 a——- c:\windows\system32\file.ext 2009-01-25 18:38 –d—– c:\windows\pss 2009-01-25 16:04 –d—– c:\program files\Online Solutions 2009-01-25 16:04 –d—– c:\program files\common files\Online Solutions Shared 2009-01-15 21:50 410,984 a——- c:\windows\system32\deploytk.dll 2009-01-15 19:30 –d—– C:\ERUNT 2009-01-13 23:08 –d—– C:\Trend Micro 2009-01-13 22:45 –d—– C:\ERUNT - Emergency Registry 2009-01-13 22:21 –d—– C:\Hijackthis 2009-01-13 15:08 288,768 a——- c:\windows\system32\drivers\srv.sys 2009-01-05 15:33 3,751,995 a——- c:\windows\system32\GPhotos.scr ==================== Find3M ==================== 2009-01-29 21:05 27,934 a——- c:\programdata\nvModes.dat 2009-01-29 21:05 27,934 a——- c:\progra~2\nvModes.dat 2009-01-29 20:41 51,200 a——- c:\windows\inf\infpub.dat 2009-01-29 20:41 86,016 a——- c:\windows\inf\infstrng.dat 2009-01-29 20:41 86,016 a——- c:\windows\inf\infstor.dat 2008-12-07 16:16 508 a——- c:\program files\Setup.log 2008-08-04 08:10 665,600 a——- c:\windows\inf\drvindex.dat 2008-01-20 19:43 174 a–sh— c:\program files\desktop.ini 2006-11-02 05:42 287,440 a——- c:\windows\inf\perflib\0409\perfi.dat 2006-11-02 05:42 287,440 a——- c:\windows\inf\perflib\0409\perfh.dat 2006-11-02 05:42 30,674 a——- c:\windows\inf\perflib\0409\perfd.dat 2006-11-02 05:42 30,674 a——- c:\windows\inf\perflib\0409\perfc.dat 2006-11-02 02:20 287,440 a——- c:\windows\inf\perflib\0000\perfi.dat 2006-11-02 02:20 287,440 a——- c:\windows\inf\perflib\0000\perfh.dat 2006-11-02 02:20 30,674 a——- c:\windows\inf\perflib\0000\perfd.dat 2006-11-02 02:20 30,674 a——- c:\windows\inf\perflib\0000\perfc.dat ============= FINISH: 20:00:32.66 ===============

Attachments:

Post #4
Well, no Malware is present in that log, looks like this is a non-Malware issue. Since you are receiving assistance troubleshooting this issue over at Tech Support Guy, I will leave it at that. I am sure they will be able to resolve the problem or at least provide a good diagnosis of what is happening. Thanks.
Post #5
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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