Rui
No, the homepage is not opening.
Rui
Spyware / Malware / Virus Removal
[Resolved] Smart Media Hunter
10 min read
LDTate
What homepage do you have it set for?
If you set it to http://msn.com
Does msn open?
If you set it to http://msn.com
Does msn open?
Rui
No, it doesn't open that page. My homepage is Google website.
Rui
LDTate
Are setting it in: Tools >>Internet Options>>Homepage address?
What page opens as your homepage?
Rui
The homepage is set for the Google website. But then it just opens the error page (this page is unavailable), saying that it is not possible to connect to the server. Well, I'm using other browser and nothing like that is happening.
LDTate
Is this how you have it set for the homepage in Tools >>Internet Options>>Homepage
http://www.google.pt
http://www.google.pt
Rui
Yes!
LDTate
Download and run Iefix.
http://windowsxp.mvps.org/utils/IEFix.zip
Save it to your desktop.
Unzip and run it.
If that doesn't work, see if you have this file:
C:\windows\ServicePackFiles\i386\ie.inf
Right Click on ie.inf and select install.
http://windowsxp.mvps.org/utils/IEFix.zip
Save it to your desktop.
Unzip and run it.
If that doesn't work, see if you have this file:
C:\windows\ServicePackFiles\i386\ie.inf
Right Click on ie.inf and select install.
Rui
I have that file and i tried to install it, but then it comes a window saying that it can't copy a file… and then other later on. Well, this is strange now as it was working before I installed this Smart Media Hunter and now that seems that this "thing" is not here, it is still not working and asks for files that I don't know if exist: ie, html32.cnv;
msconv97.dll; DHTMLED.OCX; TRIEDIT.DLL, etc
LDTate
Rui
I did an update to Internet Explorer but still doesn't open the homepage.
Now I need to go to sleep, probably tomorrow we can still work on this issue which seems boggling. Thank you for your help.
Rui
LDTate
Rui
ok, when you are ready, send me a reply to this message.
LDTate
Post a new HijackThis log.
Rui
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:33:42, on 20-01-2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal
Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\Explorer.EXE
C:\windows\system32\spoolsv.exe
C:\Programas\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Programas\Java\jre1.6.0_03\bin\jusched.exe
C:\Programas\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Programas\RamBooster 2.0\Rambooster.exe
C:\windows\system32\ctfmon.exe
C:\Programas\Messenger\msmsgs.exe
C:\Programas\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Programas\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\system32\E_S00RP1.EXE
C:\Programas\Ficheiros comuns\Microsoft Shared\VS7Debug\mdm.exe
C:\windows\System32\svchost.exe
D:\Os meus programas\Blue Coat K9 Web Protection\k9filter.exe
C:\windows\system32\wscntfy.exe
C:\windows\system32\wuauclt.exe
D:\Os meus programas\Mozilla Firefox\firefox.exe
C:\windows\system32\WgaTray.exe
D:\Os meus programas\MSN Messenger\msnmsgr.exe
D:\Os meus programas\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.pt/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:22612
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hiperligações
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programas\Java\jre1.6.0_03\bin\ssv.dll (file missing)
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Programas\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Programas\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programas\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Programas\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programas\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [RamBooster] C:\Programas\RamBooster 2.0\Rambooster.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programas\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programas\Ficheiros comuns\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programas\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Inbox Search - tbr:iemenu
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programas\Java\jre1.6.0_03\bin\ssv.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programas\Java\jre1.6.0_03\bin\ssv.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\msmsgs.exe
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/30.66/uploader2.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://images.autodesk.com/adsk/files/mgaxctrl.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/optimize2/pcpitstop2.dll
O20 - Winlogon Notify: !SASWinLogon - D:\Os meus programas\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Adobe LM Service - Unknown owner - C:\Programas\Ficheiros comuns\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Programas\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Programas\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Programas\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: EPSON V3 Service2(03) (EPSON_PM_RPCV2_01) - SEIKO EPSON CORPORATION - C:\WINDOWS\system32\E_S00RP1.EXE
O23 - Service: Google Updater Service (gusvc) - Unknown owner - C:\Programas\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programas\Ficheiros comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norman API-hooking helper (NipSvc) - Unknown owner - C:\VIRUSfighter\Nvc\BIN\nipsvc.exe (file missing)
O23 - Service: Pastas Partilhadas do Messenger - USN Journal Reader Service (usnjsvc) - Unknown owner - C:\Programas\MSN Messenger\usnsvc.exe (file missing)
O23 - Service: Blue Coat K9 Web Protection (WebFilter) - Unknown owner - D:\Os meus programas\Blue Coat K9 Web Protection\k9filter.exe
–
End of file - 6348 bytes
Scan saved at 17:33:42, on 20-01-2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal
Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\Explorer.EXE
C:\windows\system32\spoolsv.exe
C:\Programas\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Programas\Java\jre1.6.0_03\bin\jusched.exe
C:\Programas\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Programas\RamBooster 2.0\Rambooster.exe
C:\windows\system32\ctfmon.exe
C:\Programas\Messenger\msmsgs.exe
C:\Programas\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Programas\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\system32\E_S00RP1.EXE
C:\Programas\Ficheiros comuns\Microsoft Shared\VS7Debug\mdm.exe
C:\windows\System32\svchost.exe
D:\Os meus programas\Blue Coat K9 Web Protection\k9filter.exe
C:\windows\system32\wscntfy.exe
C:\windows\system32\wuauclt.exe
D:\Os meus programas\Mozilla Firefox\firefox.exe
C:\windows\system32\WgaTray.exe
D:\Os meus programas\MSN Messenger\msnmsgr.exe
D:\Os meus programas\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.pt/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:22612
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hiperligações
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programas\Java\jre1.6.0_03\bin\ssv.dll (file missing)
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Programas\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Programas\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programas\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Programas\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programas\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [RamBooster] C:\Programas\RamBooster 2.0\Rambooster.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programas\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programas\Ficheiros comuns\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programas\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Inbox Search - tbr:iemenu
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programas\Java\jre1.6.0_03\bin\ssv.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programas\Java\jre1.6.0_03\bin\ssv.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\msmsgs.exe
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/30.66/uploader2.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://images.autodesk.com/adsk/files/mgaxctrl.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/optimize2/pcpitstop2.dll
O20 - Winlogon Notify: !SASWinLogon - D:\Os meus programas\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Adobe LM Service - Unknown owner - C:\Programas\Ficheiros comuns\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Programas\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Programas\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Programas\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: EPSON V3 Service2(03) (EPSON_PM_RPCV2_01) - SEIKO EPSON CORPORATION - C:\WINDOWS\system32\E_S00RP1.EXE
O23 - Service: Google Updater Service (gusvc) - Unknown owner - C:\Programas\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programas\Ficheiros comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norman API-hooking helper (NipSvc) - Unknown owner - C:\VIRUSfighter\Nvc\BIN\nipsvc.exe (file missing)
O23 - Service: Pastas Partilhadas do Messenger - USN Journal Reader Service (usnjsvc) - Unknown owner - C:\Programas\MSN Messenger\usnsvc.exe (file missing)
O23 - Service: Blue Coat K9 Web Protection (WebFilter) - Unknown owner - D:\Os meus programas\Blue Coat K9 Web Protection\k9filter.exe
–
End of file - 6348 bytes
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