What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Resolved] Browser believed to be hijacked

6 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1
Hello,
I have read a lot this problem and have started to do what others have done, but I know need to know what to do next. First, I used the ATF Cleaner. Next, I used Malwarebytes' Anti-Malware and it found one infected file I removed that. Below is the HiJackThis file after I did all this. What do I need to do next. Thank you for you help in advance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:57:16 AM, on 1/9/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\pvsw\bin\w3dbsmgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = https://accountservices.passport.net/reg.sr…egXPWizCredOnly
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\System32\igfxpers.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Pervasive.SQL Workgroup Engine.lnk = C:\pvsw\bin\w3dbsmgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = nct.local
O17 - HKLM\Software\..\Telephony: DomainName = nct.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = nct.local
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

–
End of file - 4855 bytes
Post #2
Download ComboFix from one of these locations:

Link 1
Link 2
Link 3


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Note: Combofix will run without the Recovery Console installed.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
"copy/paste" a new HijackThis log file into this thread as well.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.


Also please describe how your computer behaves at the moment.
Post #3
:notworthy: Thank you for you help. Everything seems to be working now. I check my brower and I can get to the correct websites and everything. I have below the Combofix log file followed by the HiJackThis file. Is there anything else I need to do since it looks like its working?

:woot:

ComboFix 09-01-11.04 - NCTM 2009-01-12 17:58:40.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.502.160 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: Symantec Endpoint Protection *On-access scanning disabled* (Updated)
FW: Symantec Endpoint Protection *disabled*
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\wdmaud.sys

.
((((((((((((((((((((((((( Files Created from 2008-12-12 to 2009-01-12 )))))))))))))))))))))))))))))))
.

2009-01-09 10:19 . 2009-01-09 10:27 d——– c:\program files\XoftSpySE
2009-01-09 09:05 . 2009-01-09 09:05 d——– c:\documents and settings\NCTM.NCT\Application Data\Malwarebytes
2009-01-09 09:05 . 2009-01-04 18:38 38,496 –a—— c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-09 09:05 . 2009-01-04 18:38 15,504 –a—— c:\windows\system32\drivers\mbam.sys
2009-01-09 08:56 . 2009-01-09 08:56 d——– c:\program files\Trend Micro
2009-01-07 07:55 . 2009-01-07 07:55 0 –a—— c:\windows\nsreg.dat
2009-01-06 20:27 . 2009-01-07 07:44 d——– c:\program files\RegistryFix
2009-01-06 20:26 . 2009-01-12 17:54 d——– c:\documents and settings\NCTM.NCT\Application Data\U3
2009-01-06 12:32 . 2009-01-09 08:52 d——– c:\program files\Spybot - Search & Destroy
2009-01-06 12:32 . 2009-01-09 08:49 d——– c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-01-06 08:32 . 2009-01-09 09:05 d——– c:\program files\Malwarebytes' Anti-Malware
2009-01-06 08:32 . 2009-01-06 08:32 d——– c:\documents and settings\All Users\Application Data\Malwarebytes
2009-01-06 08:18 . 2009-01-09 08:47 67,645 –a—— c:\windows\system32\drivers\pshook11.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-21 15:16 ——— d—–w c:\program files\Microsoft ActiveSync
2008-11-21 13:39 ——— d—–w c:\documents and settings\Administrator\Application Data\Printer Info Cache
2008-11-21 13:39 ——— d—–w c:\documents and settings\Administrator\Application Data\Image Zone Express
2008-10-23 13:01 283,648 —-a-w c:\windows\system32\gdi32.dll
2008-10-16 20:38 826,368 —-a-w c:\windows\system32\wininet.dll
2008-10-16 19:13 202,776 —-a-w c:\windows\system32\wuweb.dll
2008-10-16 19:13 1,809,944 —-a-w c:\windows\system32\wuaueng.dll
2008-10-16 19:12 561,688 —-a-w c:\windows\system32\wuapi.dll
2008-10-16 19:12 323,608 —-a-w c:\windows\system32\wucltui.dll
2008-10-16 19:09 92,696 —-a-w c:\windows\system32\cdm.dll
2008-10-16 19:09 51,224 —-a-w c:\windows\system32\wuauclt.exe
2008-10-16 19:09 43,544 —-a-w c:\windows\system32\wups2.dll
2008-10-16 19:08 34,328 —-a-w c:\windows\system32\wups.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2004-10-13 1694208]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\System32\igfxtray.exe" [2005-04-05 94208]
"HotKeysCmds"="c:\windows\System32\hkcmd.exe" [2005-04-05 77824]
"Persistence"="c:\windows\System32\igfxpers.exe" [2005-04-05 114688]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2007-08-06 115560]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Pervasive.SQL Workgroup Engine.lnk - c:\pvsw\bin\w3dbsmgr.exe [2008-02-17 106546]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoWelcomeScreen"= 1 (0x1)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"= wdmaud.sys

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Synchronizer.lnk]
backup=c:\windows\pss\Adobe Reader Synchronizer.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeUpdater]
–a—— 2008-12-01 11:03 2356088 c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ChoiceMail]
–a—— 2005-04-25 19:10 3518464 c:\program files\DigiPortal Software\ChoiceMail\ChoiceMail.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
–a—— 2006-11-09 15:07 49263 c:\program files\Java\jre1.5.0_10\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmatelSysTrayApp]
–a—— 2006-02-10 12:17 282624 c:\windows\stsystra.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\Smc.exe"=
"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\SNAC.EXE"=
"c:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\pvsw\\bin\\w3dbsmgr.exe"=
"c:\\Program Files\\DigiPortal Software\\ChoiceMail\\ChoiceMail.exe"=
"c:\\Program Files\\DigiPortal Software\\ChoiceMail\\IzyMail.exe"=

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-11-19 99376]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2007-05-29 23888]
.
Contents of the 'Scheduled Tasks' folder

2009-01-12 c:\windows\Tasks\XoftSpySE 2.job
- c:\program files\XoftSpySE\XoftSpy.exe [2008-11-05 17:01]

2009-01-09 c:\windows\Tasks\XoftSpySE.job
- c:\program files\XoftSpySE\XoftSpy.exe [2008-11-05 17:01]
.
- - - - ORPHANS REMOVED - - - -

SafeBoot-Symantec Antvirus


.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.msn.com
uInternet Connection Wizard,ShellNext = https://accountservices.passport.net/reg.sr…egXPWizCredOnly
IE: E&xport; to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\NCTM.NCT\Application Data\Mozilla\Firefox\Profiles\q3pjbt5t.default\
FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJava11.dll
FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJava12.dll
FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJava13.dll
FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJava14.dll
FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJava32.dll
FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJPI150_10.dll
FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPOJI610.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-12 18:01:54
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\vsdatant]
"ImagePath"="a"
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(880)
c:\program files\Symantec\Symantec Endpoint Protection\SnacNp.dll
.
Completion time: 2009-01-12 18:04:15
ComboFix-quarantined-files.txt 2009-01-12 23:04:11

Pre-Run: 66,923,098,112 bytes free
Post-Run: 66,960,502,784 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

145 — E O F — 2009-01-06 14:16:31


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:08, on 2009-01-12
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\pvsw\bin\w3dbsmgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = https://accountservices.passport.net/reg.sr…egXPWizCredOnly
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O1 - Hosts: # Copyright © 1993-1999 Microsoft Corp.
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\System32\igfxpers.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Pervasive.SQL Workgroup Engine.lnk = C:\pvsw\bin\w3dbsmgr.exe
O8 - Extra context menu item: E&xport; to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = nct.local
O17 - HKLM\Software\..\Telephony: DomainName = nct.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = nct.local
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

–
End of file - 4630 bytes
Post #4
Copy/paste the text in the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Take your mouse, and place your cursor at the beginning of the text in the box below, then click and hold the left mouse button, while pulling your mouse over the text. This should highlight the text. Now release the left mouse button. Now, with the cursor over the highlighted text, right click the mouse for options, and select 'copy'. Now over the empty Notepad box, right click your mouse again, and select 'paste' and you will have copied and pasted the text. 

Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"="wdmaud.drv"

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:
1.Click File;
2.Click Save As… Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save …


[external image: Posted Image]

Drag CFScript.txt into ComboFix.exe

Then post the results log and a new HijackThis log.


Also please describe how your computer behaves at the moment.
Post #5
Things seem to be working the same…I noticed that when I turn my antivirus on I get a message that Traffice has been blocked from ntoskrml.exe and my clock is still in military time. Is this okay and how do I fix that? Other than that life is still good. Here are the logs again.

ComboFix 09-01-11.04 - NCTM 2009-01-12 18:43:35.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.502.132 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\NCTM.NCT\Desktop\CFScript.txt
AV: Symantec Endpoint Protection *On-access scanning disabled* (Updated)
FW: Symantec Endpoint Protection *disabled*
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2008-12-12 to 2009-01-12 )))))))))))))))))))))))))))))))
.

2009-01-09 10:19 . 2009-01-09 10:27 d——– c:\program files\XoftSpySE
2009-01-09 09:05 . 2009-01-09 09:05 d——– c:\documents and settings\NCTM.NCT\Application Data\Malwarebytes
2009-01-09 09:05 . 2009-01-04 18:38 38,496 –a—— c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-09 09:05 . 2009-01-04 18:38 15,504 –a—— c:\windows\system32\drivers\mbam.sys
2009-01-09 08:56 . 2009-01-09 08:56 d——– c:\program files\Trend Micro
2009-01-07 07:55 . 2009-01-07 07:55 0 –a—— c:\windows\nsreg.dat
2009-01-06 20:27 . 2009-01-07 07:44 d——– c:\program files\RegistryFix
2009-01-06 20:26 . 2009-01-12 17:54 d——– c:\documents and settings\NCTM.NCT\Application Data\U3
2009-01-06 12:32 . 2009-01-09 08:52 d——– c:\program files\Spybot - Search & Destroy
2009-01-06 12:32 . 2009-01-09 08:49 d——– c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-01-06 08:32 . 2009-01-09 09:05 d——– c:\program files\Malwarebytes' Anti-Malware
2009-01-06 08:32 . 2009-01-06 08:32 d——– c:\documents and settings\All Users\Application Data\Malwarebytes
2009-01-06 08:18 . 2009-01-09 08:47 67,645 –a—— c:\windows\system32\drivers\pshook11.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-21 15:16 ——— d—–w c:\program files\Microsoft ActiveSync
2008-11-21 13:39 ——— d—–w c:\documents and settings\Administrator\Application Data\Printer Info Cache
2008-11-21 13:39 ——— d—–w c:\documents and settings\Administrator\Application Data\Image Zone Express
2008-10-23 13:01 283,648 —-a-w c:\windows\system32\gdi32.dll
2008-10-16 20:38 826,368 —-a-w c:\windows\system32\wininet.dll
2008-10-16 19:13 202,776 —-a-w c:\windows\system32\wuweb.dll
2008-10-16 19:13 1,809,944 —-a-w c:\windows\system32\wuaueng.dll
2008-10-16 19:12 561,688 —-a-w c:\windows\system32\wuapi.dll
2008-10-16 19:12 323,608 —-a-w c:\windows\system32\wucltui.dll
2008-10-16 19:09 92,696 —-a-w c:\windows\system32\cdm.dll
2008-10-16 19:09 51,224 —-a-w c:\windows\system32\wuauclt.exe
2008-10-16 19:09 43,544 —-a-w c:\windows\system32\wups2.dll
2008-10-16 19:08 34,328 —-a-w c:\windows\system32\wups.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2004-10-13 1694208]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\System32\igfxtray.exe" [2005-04-05 94208]
"HotKeysCmds"="c:\windows\System32\hkcmd.exe" [2005-04-05 77824]
"Persistence"="c:\windows\System32\igfxpers.exe" [2005-04-05 114688]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2007-08-06 115560]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Pervasive.SQL Workgroup Engine.lnk - c:\pvsw\bin\w3dbsmgr.exe [2008-02-17 106546]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoWelcomeScreen"= 1 (0x1)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Synchronizer.lnk]
backup=c:\windows\pss\Adobe Reader Synchronizer.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeUpdater]
–a—— 2008-12-01 11:03 2356088 c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ChoiceMail]
–a—— 2005-04-25 19:10 3518464 c:\program files\DigiPortal Software\ChoiceMail\ChoiceMail.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
–a—— 2006-11-09 15:07 49263 c:\program files\Java\jre1.5.0_10\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmatelSysTrayApp]
–a—— 2006-02-10 12:17 282624 c:\windows\stsystra.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\Smc.exe"=
"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\SNAC.EXE"=
"c:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\pvsw\\bin\\w3dbsmgr.exe"=
"c:\\Program Files\\DigiPortal Software\\ChoiceMail\\ChoiceMail.exe"=
"c:\\Program Files\\DigiPortal Software\\ChoiceMail\\IzyMail.exe"=

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-11-19 99376]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2007-05-29 23888]
.
Contents of the 'Scheduled Tasks' folder

2009-01-12 c:\windows\Tasks\XoftSpySE 2.job
- c:\program files\XoftSpySE\XoftSpy.exe [2008-11-05 17:01]

2009-01-09 c:\windows\Tasks\XoftSpySE.job
- c:\program files\XoftSpySE\XoftSpy.exe [2008-11-05 17:01]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = https://accountservices.passport.net/reg.sr…egXPWizCredOnly
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\NCTM.NCT\Application Data\Mozilla\Firefox\Profiles\q3pjbt5t.default\
FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJava11.dll
FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJava12.dll
FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJava13.dll
FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJava14.dll
FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJava32.dll
FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJPI150_10.dll
FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPOJI610.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-12 18:46:10
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\vsdatant]
"ImagePath"="a"
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(880)
c:\program files\Symantec\Symantec Endpoint Protection\SnacNp.dll
.
Completion time: 2009-01-12 18:48:00
ComboFix-quarantined-files.txt 2009-01-12 23:47:57
ComboFix2.txt 2009-01-12 23:04:17

Pre-Run: 66,944,081,920 bytes free
Post-Run: 66,938,236,928 bytes free

132 — E O F — 2009-01-06 14:16:31


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:48, on 2009-01-12
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\pvsw\bin\w3dbsmgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = https://accountservices.passport.net/reg.sr…egXPWizCredOnly
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O1 - Hosts: # Copyright © 1993-1999 Microsoft Corp.
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\System32\igfxpers.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Pervasive.SQL Workgroup Engine.lnk = C:\pvsw\bin\w3dbsmgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = nct.local
O17 - HKLM\Software\..\Telephony: DomainName = nct.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = nct.local
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

–
End of file - 4630 bytes
Post #6 last edited
We still have a couple things to do.

To set your time format in Windows XP go to the Start Button then select the Control Panel. In the Control Panel select the Regional and Language Options.

Now select the Customize button in the Standards and formats section, notice the legend for the different time formats on the bottom of the window. Now select the Time tab and then click on the drop down menu arrow next to the Time format box.

Choose the h:mm:ss tt select to change to the default windows format. Then click on Apply or OK.

Next:

Please download HostsXpert from the link below.

http://www.funkytoad.com/download/HostsXpert.zip

Unzip HostsXpert.zip
Open HostsXpert.exe.

you have to click: ''make hosts writable'' in the top right corner, then press the ''restore MS hosts file'' option

Close program when complete.

Next:

You need to update Java.

Update Java
Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
First remove the older versions:
  • Download JavaRa and unzip it to your desktop.
  • Double-click on JavaRa.exe to start the program.
  • Click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location.
Now let's download and install the newest version:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 10.
  • Click on Windows XP/Vista/2000/2003 Offline and save the downloaded file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Then from your desktop double-click on the download to install the newest version.
  • Reboot your computer.

Post a new HijackThis log.
Post #7
Thanks for such quick responses. I really appreciate it. Here is the new HiJackThis log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:26:03 PM, on 2009-01-12
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\pvsw\bin\w3dbsmgr.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = https://accountservices.passport.net/reg.sr…egXPWizCredOnly
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\System32\igfxpers.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Pervasive.SQL Workgroup Engine.lnk = C:\pvsw\bin\w3dbsmgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = nct.local
O17 - HKLM\Software\..\Telephony: DomainName = nct.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = nct.local
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

–
End of file - 4908 bytes
Post #8
Great job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    To be on the safe side, I would also change all my passwords.


    Here's my usual all clean post

    Log looks good :D


    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.
  • Winpatrol

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
Post #9
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI