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Spyware / Malware / Virus Removal

[Resolved] Probable Hijack Virus

11 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Hi there,
I am really hoping someone can help me.
I am having a lot of difficulties with this laptop. It won't go to many of the pages I ask for and will open random advertisments instead. I also can't log into my google account. Sometimes the coreect page will appear if I then press the back button but only rarely.

I had McAfee running and I don't know what happened. It now says there is an error but I can't download from my account, again I am getting a page not found message.

I'm afraid I am not technologically experienced -but I am a fast learner!

Thanks to anyone who has the time to help me out.

I think this is what I need to include?


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:33:59, on 01/01/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16757)
Boot mode: Normal

Running processes:
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\OEM02Mon.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe
C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\ehome\ehmsas.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\cmd.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\Macromed\Flash\FlashUtil10a.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.msn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "c:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [lxdimon.exe] "C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe"
O4 - HKLM\..\Run: [lxdiamon] "C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [LaunchList] C:\Program Files\Pinnacle\Studio 11\LaunchList2.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] c:\program files\uniblue\registrybooster 2\StartRegistryBooster.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [DelayShred] "C:\Program Files\McAfee\MSHR\ShrCL.EXE" /P7 /q C:\Users\Gez\AppData\Local\Temp\E4JD0F~1.SH! c:\users\gez\appdata\local\temp\E4JDD9~1.SH! (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DelayShred] "C:\Program Files\McAfee\MSHR\ShrCL.EXE" /P7 /q C:\Users\Gez\AppData\Local\Temp\E4JD0F~1.SH! c:\users\gez\appdata\local\temp\E4JDD9~1.SH! (User 'Default user')
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: QuickSet.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {678940D3-080C-4FCE-A54D-D443E1177F01} - https://www.coolroom.com/ActiveX/ax.dll
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://gezlawson.spaces.live.com/PhotoUplo…nPUplden-gb.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2FC00EE9-96B4-48C5-B5EB-9DDEC149609A}: NameServer = 85.255.112.179;85.255.112.78
O17 - HKLM\System\CCS\Services\Tcpip\..\{7BF674F1-EF57-4223-9370-9C8DFE33AE6E}: NameServer = 85.255.112.179;85.255.112.78
O17 - HKLM\System\CCS\Services\Tcpip\..\{C1554AB4-1E0A-4E38-9B09-24E1E4E716C4}: NameServer = 85.255.112.179;85.255.112.78
O17 - HKLM\System\CS1\Services\Tcpip\..\{2FC00EE9-96B4-48C5-B5EB-9DDEC149609A}: NameServer = 85.255.112.179;85.255.112.78
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: lxdiCATSCustConnectService - Lexmark International, Inc. - C:\Windows\system32\spool\DRIVERS\W32X86\3\\lxdiserv.exe
O23 - Service: lxdi_device - - C:\Windows\system32\lxdicoms.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: PCLEPCI - Pinnacle Systems GmbH - C:\Windows\system32\drivers\pclepci.sys
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Windows Tribute Service - Unknown owner - C:\Windows\system32\kdqje.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 14174 bytes
Post #2
hello

Download ComboFix from one of these locations:

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt log in your next reply.
Post #3
Hi,
Thank you so much for helping. It is very appreciated.

I'm afraid I'm very unsure of what I'm doing :-( I have tried to follow the instructions. I did have a bit of difficulty turning the McAfee stuff off but I think I got there.
I've printed out the log. Hope it's ok.

Hope you aren't rolling your eyes and banging your head at something stupid I've done! Thanks again. You really must be a saint!

ComboFix 08-12-31.01 - Gez 2009-01-01 19:55:36.1 - NTFSx86
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.1.1033.18.2045.927 [GMT 0:00]
Running from: c:\users\[removed]\Desktop\ComboFix.exe
AV: McAfee VirusScan *On-access scanning enabled* (Updated)
FW: McAfee Personal Firewall *disabled*
* Resident AV is active

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\resycled
c:\resycled\boot.com
D:\Autorun.inf
D:\resycled
d:\resycled\boot.com

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Service_Windows Tribute Service


((((((((((((((((((((((((( Files Created from 2008-12-01 to 2009-01-01 )))))))))))))))))))))))))))))))
.

2009-01-01 14:33 . 2009-01-01 14:33 d——– c:\program files\Trend Micro
2009-01-01 09:48 . 2009-01-01 09:49 d——– c:\program files\Common Files\Adobe
2008-12-01 22:48 . 2008-12-01 22:48 d——– c:\users\All Users\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2008-12-01 22:48 . 2008-12-01 22:48 d——– c:\programdata\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2008-12-01 22:48 . 2008-12-01 22:48 d——– c:\program files\iTunes
2008-12-01 22:48 . 2008-12-01 22:48 d——– c:\program files\iPod
2008-12-01 22:45 . 2008-12-01 22:46 d——– c:\program files\QuickTime

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-01 20:05 ——— d—–w c:\programdata\Kontiki
2009-01-01 11:22 ——— d—–w c:\users\Gez\AppData\Roaming\Azureus
2008-12-13 07:50 ——— d—–w c:\program files\McAfee
2008-12-08 11:37 ——— d—–w c:\programdata\Roxio
2008-12-01 22:48 ——— d—–w c:\program files\Common Files\Apple
2008-11-23 19:12 ——— d—–w c:\program files\Azureus
2008-11-15 08:37 ——— d–h–w c:\program files\InstallShield Installation Information
2008-11-04 22:33 ——— d—–w c:\program files\Microsoft Silverlight
2008-10-02 03:49 826,368 —-a-w c:\windows\System32\wininet.dll
2008-10-02 03:49 56,320 —-a-w c:\windows\System32\iesetup.dll
2008-10-02 03:49 52,736 —-a-w c:\windows\AppPatch\iebrshim.dll
2008-10-02 03:48 26,624 —-a-w c:\windows\System32\ieUnatt.exe
2008-07-10 02:10 174 –sha-w c:\program files\desktop.ini
2008-03-23 23:52 27,145 —-a-w c:\users\Gez\AppData\Roaming\nvModes.dat
2007-12-16 18:09 76 –sh–r c:\windows\CT4CET.bin
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"LaunchList"="c:\program files\Pinnacle\Studio 11\LaunchList2.exe" [2007-03-21 145496]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2006-11-02 125440]
"kdx"="c:\program files\Kontiki\KHost.exe" [2007-11-27 1032376]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2007-10-18 5724184]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-11-02 201728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-04-28 857648]
"OEM02Mon.exe"="c:\windows\OEM02Mon.exe" [2007-08-29 36864]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\sttray.exe" [2007-09-07 405504]
"NvSvc"="c:\windows\system32\nvsvc.dll" [2007-09-25 86016]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-09-25 8478720]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-09-25 81920]
"NVHotkey"="c:\windows\system32\nvHotkey.dll" [2007-09-25 81920]
"Windows Mobile Device Center"="c:\windows\WindowsMobile\wmdc.exe" [2007-05-31 648072]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0\bin\jusched.exe" [2007-12-16 77824]
"DELL Webcam Manager"="c:\program files\Dell\Dell Webcam Manager\DellWMgr.exe" [2007-07-27 118784]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-03-21 1548288]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2006-10-03 81920]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2006-11-05 221184]
"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-04-16 184320]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2008-12-13 29744]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2007-08-03 582992]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-10-09 16384]
"4oD"="c:\program files\Kontiki\KHost.exe" [2007-11-27 1032376]
"lxdimon.exe"="c:\program files\Lexmark 3500-4500 Series\lxdimon.exe" [2007-07-16 434864]
"lxdiamon"="c:\program files\Lexmark 3500-4500 Series\lxdiamon.exe" [2007-07-16 25264]
"FaxCenterServer"="c:\program files\\Lexmark Fax Solutions\fm3032.exe" [2007-07-16 311984]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-09-03 111936]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-11-04 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DelayShred"="c:\program files\McAfee\MSHR\ShrCL.EXE" [2007-12-04 111904]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2007-10-18 5724184]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2006-11-03 703280]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2007-12-16 50688]
QuickSet.lnk - c:\windows\Installer\{7F0C4457-8E64-491B-8D7B-991504365D1E}\NewShortcut2_53A01CC614B04512A2E710D39BF83DC4.exe [2007-12-16 45056]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~2\GOEC62~1.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"vidc.i420"= vdrcodec.dll
"VIDC.MJPG"= Pvmjpg30.dll
"vidc.ffds"= c:\progra~1\COMBIN~1\Filters\FFDShow\ff_vfw.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{907C02E1-E708-49B0-97E6-840194585D40}"= c:\program files\Dell\MediaDirect\PowerCinema.exe:CyberLink PowerCinema
"{CE9D0DAC-4FD9-4518-98AF-DBEAC4EC4346}"= c:\program files\Dell\MediaDirect\PCMService.exe:CyberLink PowerCinema Resident Program
"{558024BA-F0A7-40E3-ADCF-F621620DD537}"= c:\program files\Dell\MediaDirect\Kernel\DMP\CLBrowserEngine.exe:Cyberlink Media Server Browser Engine
"{D71027D1-443D-4C46-B9D4-50B9929137F8}"= c:\program files\Dell\MediaDirect\Kernel\DMS\CLMSService.exe:CyberLink Media Server
"{0C0715ED-5160-4A17-8C9A-064ED6BF2663}"= Profile=Private|Profile=Public|c:\program files\Common Files\Mcafee\MNA\McNaSvc.exe:McAfee Network Agent
"{CE278E08-73E5-4D26-B575-507D106FF7F2}"= UDP:c:\program files\Pinnacle\Studio 11\programs\RM.exe:Render Manager
"{4ECCC154-9CD8-47F2-9D9E-AF9D2E6DCAA1}"= TCP:c:\program files\Pinnacle\Studio 11\programs\RM.exe:Render Manager
"{53B7FAF1-A00D-4E2E-95B9-5CFDEA1B443C}"= UDP:c:\program files\Pinnacle\Studio 11\programs\Studio.exe:Studio
"{29B1AE12-4493-4925-9816-872C9C8D8846}"= TCP:c:\program files\Pinnacle\Studio 11\programs\Studio.exe:Studio
"{2482406A-F116-4458-A3BC-8ADE813032F0}"= UDP:c:\program files\Pinnacle\Studio 11\programs\PMSRegisterFile.exe:PMSRegisterFile
"{00C57B73-5188-4988-9B6B-2A9892BEEC31}"= TCP:c:\program files\Pinnacle\Studio 11\programs\PMSRegisterFile.exe:PMSRegisterFile
"{C29188AC-5FC6-41C0-A21E-E6553C875F1C}"= UDP:c:\program files\Pinnacle\Studio 11\programs\umi.exe:umi
"{FC8031E8-A744-4323-B99A-B85EA7A33EC5}"= TCP:c:\program files\Pinnacle\Studio 11\programs\umi.exe:umi
"{F29F1559-C30D-45DC-89A4-3F1955D5BE0E}"= UDP:c:\program files\Kontiki\KService.exe:Delivery Manager Service
"{891F2091-5D9E-482A-A980-489AFA5BEFC2}"= TCP:c:\program files\Kontiki\KService.exe:Delivery Manager Service
"{64C33C12-681C-4844-ADE6-046B3EA25FF7}"= c:\program files\Windows Live\Messenger\livecall.exe:Windows Live Messenger (Phone)
"{A601E22B-9EF2-41A4-A941-3D611EAF3634}"= UDP:c:\program files\Lexmark 3500-4500 Series\lxdimon.exe:Device Monitor
"{049FDE10-5DAB-450F-BAAD-B94B20C24123}"= TCP:c:\program files\Lexmark 3500-4500 Series\lxdimon.exe:Device Monitor
"{D6562EF7-AAB7-4A05-86AD-F2097989B35C}"= UDP:c:\windows\System32\lxdicfg.exe:Printer Communication System
"{C7D90E24-3F53-479A-9028-45CDD6AA594E}"= TCP:c:\windows\System32\lxdicfg.exe:Printer Communication System
"{4E88CDE2-850C-4168-99B3-958B5F1C99CB}"= UDP:c:\windows\System32\spool\drivers\w32x86\3\lxditime.exe:Lexmark Connect Time Executable
"{9EFC5831-9525-4481-AB84-884B3495F57C}"= TCP:c:\windows\System32\spool\drivers\w32x86\3\lxditime.exe:Lexmark Connect Time Executable
"{6D2112B2-3B1C-433C-B3B5-B254DB92718C}"= UDP:c:\windows\System32\spool\drivers\w32x86\3\lxdijswx.exe:Job Status Window Interface
"{EA368C33-9D23-4731-BA18-A5E9FD2AB1D1}"= TCP:c:\windows\System32\spool\drivers\w32x86\3\lxdijswx.exe:Job Status Window Interface
"{A263DFE8-653F-49F3-865F-AB4F90859862}"= UDP:c:\windows\System32\lxdicoms.exe:Lexmark Communications System
"{5178784A-4324-4300-B50D-1C47D6C97C21}"= TCP:c:\windows\System32\lxdicoms.exe:Lexmark Communications System
"{192FEE2F-63C1-4D4A-A83E-C811289BCFAB}"= UDP:c:\windows\System32\spool\drivers\w32x86\3\lxdipswx.exe:Printer Status Window
"{275EA261-6B9C-41F3-90FF-8868A4D3FDE0}"= TCP:c:\windows\System32\spool\drivers\w32x86\3\lxdipswx.exe:Printer Status Window
"{697D0C56-7EA1-43E9-8FDC-D6DE2E3B1641}"= UDP:c:\program files\Lexmark 3500-4500 Series\lxdiamon.exe:Lexmark Device Monitor
"{92305F8A-9AA2-4D0B-A182-774DB4243B51}"= TCP:c:\program files\Lexmark 3500-4500 Series\lxdiamon.exe:Lexmark Device Monitor
"{BF182F65-2732-4156-849A-42CB6E961CFF}"= UDP:c:\program files\Lexmark 3500-4500 Series\App4R.exe:Lexmark Imaging Studio
"{95E99850-3310-4F1C-9049-95986EA14353}"= TCP:c:\program files\Lexmark 3500-4500 Series\App4R.exe:Lexmark Imaging Studio
"{186D9E0F-2D54-4418-92F5-CD57EC8CEB3A}"= UDP:c:\program files\Abbyy FineReader 6.0 Sprint\Scan\ScanMan6.exe:ABBYY FineReader
"{E596E21C-5B02-409E-BCAC-2CD26A03C165}"= TCP:c:\program files\Abbyy FineReader 6.0 Sprint\Scan\ScanMan6.exe:ABBYY FineReader
"{A94CFB41-6884-4A70-87FA-BED5A006A3D4}"= UDP:c:\program files\Lexmark Fax Solutions\FaxCtr.exe:Fax software
"{1255C0F4-BA11-4372-99CD-0500EA642689}"= TCP:c:\program files\Lexmark Fax Solutions\FaxCtr.exe:Fax software
"{2CBCCD92-F406-4EAC-A065-D0E31120275F}"= UDP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{60B76D00-DADF-4E0E-81F7-B0360AE8BBB1}"= TCP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{32D1BD8B-C286-4FE6-B624-41767EF60B29}"= UDP:c:\program files\iTunes\iTunes.exe:iTunes
"{AC8B3FA1-A77F-4D40-A0CC-46D28CD8D72A}"= TCP:c:\program files\iTunes\iTunes.exe:iTunes
"{ADB66A39-A4FA-4BB1-BFDF-A0C6BB91B8F2}"= UDP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{4A6AEA37-E6B4-4863-A74A-50F906E4102E}"= TCP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{003B860C-62CA-4090-8B96-3FC55528BA2B}"= UDP:c:\program files\iTunes\iTunes.exe:iTunes
"{319F5864-D76B-401A-B9F9-905B160D711C}"= TCP:c:\program files\iTunes\iTunes.exe:iTunes

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\RestrictedServices\Static\System]
"DFSR-1"= RPort=5722|UDP:%SystemRoot%\system32\svchost.exe|Svc=DFSR:Allow inbound TCP traffic|

R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\aestsrv.exe [2007-12-16 73728]
R2 lxdi_device;lxdi_device;c:\windows\system32\lxdicoms.exe -service []
R3 OEM02Dev;Creative Camera OEM002 Driver;c:\windows\system32\DRIVERS\OEM02Dev.sys [2007-12-17 235520]
R3 OEM02Vfx;Creative Camera OEM002 Video VFX Driver;c:\windows\system32\DRIVERS\OEM02Vfx.sys [2007-12-17 7424]
S2 lxdiCATSCustConnectService;lxdiCATSCustConnectService;c:\windows\system32\spool\DRIVERS\W32X86\3\\lxdiserv.exe [2007-06-11 99248]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;"c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-12-16 29744]
S3 Ndisprot;ArcNet NDIS Protocol Driver;\??\c:\windows\system32\drivers\Ndisprot.sys [2008-10-27 29192]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bthsvcs REG_MULTI_SZ BthServ
WindowsMobile REG_MULTI_SZ wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{812fc530-8df2-11dd-8d80-001dd9eae9c9}]
\shell\AutoRun\command - c:\windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL g:\resycled\boot.com f:
\shell\Open\command - g:\resycled\boot.com f:
.
Contents of the 'Scheduled Tasks' folder

2007-12-31 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job
- c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2007-10-19 11:20]

2008-12-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2007-12-04 12:32]

2008-12-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2007-12-04 12:32]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-Uniblue RegistryBooster 2 - c:\program files\uniblue\registrybooster 2\StartRegistryBooster.exe
HKLM-Run-ECenter - c:\dell\E-Center\EULALauncher.exe


.
——- Supplementary Scan ——-
.
uInternet Settings,ProxyOverride = *.local

c:\windows\Downloaded Program Files\ax.dll - O16 -: {678940D3-080C-4FCE-A54D-D443E1177F01}
hxxps://www.coolroom.com/ActiveX/ax.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-01 20:05:40
Windows 6.0.6000 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …


c:\windows\system32\wbem\Performance\WmiApRpl_new.h 357 bytes

scan completed successfully
hidden files: 1

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'Explorer.exe'(4092)
c:\windows\system32\btncopy.dll
.
———————— Other Running Processes ————————
.
c:\windows\System32\audiodg.exe
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\BCMWLTRY.EXE
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Kontiki\KService.exe
c:\windows\System32\lxdicoms.exe
c:\progra~1\COMMON~1\McAfee\McProxy\McProxy.exe
c:\progra~1\McAfee\VIRUSS~1\Mcshield.exe
c:\program files\McAfee\MPF\MpfSrv.exe
c:\program files\McAfee\MSK\msksrver.exe
c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\windows\System32\stacsv.exe
c:\windows\System32\drivers\XAudio.exe
c:\progra~1\McAfee\MSC\mcmscsvc.exe
c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
c:\progra~1\McAfee.com\Agent\mcagent.exe
c:\windows\System32\rundll32.exe
c:\windows\System32\rundll32.exe
c:\windows\System32\rundll32.exe
c:\program files\Dell\QuickSet\quickset.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\windows\ehome\ehmsas.exe
c:\program files\WIDCOMM\Bluetooth Software\BTStackServer.exe
c:\progra~1\COMMON~1\McAfee\MNA\McNASvc.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
c:\progra~1\McAfee\MSC\mcuimgr.exe
c:\windows\System32\dllhost.exe
.
**************************************************************************
.
Completion time: 2009-01-01 20:08:49 - machine was rebooted [Gez]
ComboFix-quarantined-files.txt 2009-01-01 20:08:39

Pre-Run: 122,154,504,192 bytes free
Post-Run: 124,600,737,792 bytes free

239 — E O F — 2008-11-02 04:50:42
Post #4
No worries :)

Plug your G: drive in for this

Please download the OTMoveIt3 by OldTimer or from here.
  • Save it to your desktop.
  • Please double-click OTMoveIt3.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    :Processes
explorer.exe

:Services

:Reg
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{812fc530-8df2-11dd-8d80-001dd9eae9c9}]

:Files
g:\resycled
:Commands
[purity]
[emptytemp]
[start explorer]
[Reboot]
  • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt3
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.




Please download ATF Cleaner by Atribune.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.




Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.






Go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As….
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
Post #5
Oh My Goodness, I am so out of my comfort zone!! I think this is the correct log for the first part. ========== PROCESSES ========== Process explorer.exe killed successfully. ========== SERVICES/DRIVERS ========== ========== REGISTRY ========== Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{812fc530-8df2-11dd-8d80-001dd9eae9c9}\\ deleted successfully. ========== FILES ========== File/Folder g:\resycled not found. ========== COMMANDS ========== File delete failed. C:\Users\Gez\AppData\Local\Temp\~DF6F88.tmp scheduled to be deleted on reboot. File delete failed. C:\Users\Gez\AppData\Local\Temp\~ROMFN_00000E9C scheduled to be deleted on reboot. User's Temp folder emptied. User's Temporary Internet Files folder emptied. User's Internet Explorer cache folder emptied. Local Service Temp folder emptied. Local Service Temporary Internet Files folder emptied. File delete failed. C:\Windows\temp\JET6C2A.tmp scheduled to be deleted on reboot. File delete failed. C:\Windows\temp\mcafee_h9c7CdcGYrcojY1 scheduled to be deleted on reboot. File delete failed. C:\Windows\temp\mcmsc_5PgHtLPJmHE3GVH scheduled to be deleted on reboot. File delete failed. C:\Windows\temp\mcmsc_QrRKLJQC02y5g4x scheduled to be deleted on reboot. File delete failed. C:\Windows\temp\sqlite_hgSbUlKeVbntmei scheduled to be deleted on reboot. File delete failed. C:\Windows\temp\sqlite_sd8eMUQ3yD3d2uI scheduled to be deleted on reboot. File delete failed. C:\Windows\temp\WFV450A.tmp scheduled to be deleted on reboot. Windows Temp folder emptied. Temp folders emptied. Explorer started successfully OTMoveIt3 by OldTimer - Version 1.0.7.2 log created on 01012009_204919 Files moved on Reboot… C:\Users\Gez\AppData\Local\Temp\~DF6F88.tmp moved successfully. File C:\Users\Gez\AppData\Local\Temp\~ROMFN_00000E9C not found! C:\Windows\temp\JET6C2A.tmp moved successfully. File C:\Windows\temp\mcafee_h9c7CdcGYrcojY1 not found! File C:\Windows\temp\mcmsc_5PgHtLPJmHE3GVH not found! File C:\Windows\temp\mcmsc_QrRKLJQC02y5g4x not found! C:\Windows\temp\sqlite_hgSbUlKeVbntmei moved successfully. C:\Windows\temp\sqlite_sd8eMUQ3yD3d2uI moved successfully. File C:\Windows\temp\WFV450A.tmp not found! Here's the MBAM one… Malwarebytes' Anti-Malware 1.31 Database version: 1590 Windows 6.0.6000 01/01/2009 21:11:38 mbam-log-2009-01-01 (21-11-38).txt Scan type: Quick Scan Objects scanned: 51839 Time elapsed: 5 minute(s), 29 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 2 Files Infected: 1 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\sexvid (Trojan.DNSChanger) -> Quarantined and deleted successfully. C:\Users\Gez\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\sexvid (Trojan.DNSChanger) -> Quarantined and deleted successfully. Files Infected: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\sexvid\Uninstall.lnk (Trojan.DNSChanger) -> Quarantined and deleted successfully. Ok. I have to close the browser so I am going to send these two logs incase I lose them and I will post the Kaspersky one in a minute (hopefully!) Thanks so much again. I think you helping me is even harder than when I taught my mum to text! I didn't think that was possible.
Post #7
Hello again, Hit a stumbling block I'm afraid. I can't get the Kapersky thing to go. The accept button is grey and the message keeps saying I need Java 6.1 or above. I've downloaged Java a few times, its enabled, I don't know what else I can do. It is sooooo frustrating. Any ideas…..
Post #8
Do this instead

Please click here to download AVP Tool by Kaspersky.
  • Save it to your desktop.
  • Reboot your computer into SafeMode.

    You can do this by restarting your computer and continually tapping the F8 key until a menu appears.
    Use your up arrow key to highlight SafeMode then hit enter    .

  • Double click the setup file to run it.
  • Click Next to continue.
  • It will by default install it to your desktop folder.Click Next.
  • Hit ok at the prompt for scanning in Safe Mode.
  • It will then open a box There will be a tab that says Automatic scan.
  • Under Automatic scan make sure these are checked.

  • System Memory
  • Startup Objects
  • Disk Boot Sectors.
  • My Computer.
  • Also any other drives (Removable that you may have)


  • Then click on Scan at the to right hand Corner.
  • It will automatically Neutralize any objects found.
  • If some objects are left unneutralized then click the button that says Neutralize all
  • If it says it cannot be Neutralized then chooose The delete option when prompted.
  • After that is done click on the reports button at the bottom and save it to file name it Kas.
  • Save it somewhere convenient like your desktop and just post only the detected Virus\malware in the report it will be at the very top under Detected post those results in your next reply.

    Note: This tool will self uninstall when you close it so please save the log before closing it.

Post #9
I've tried this three times now and the icon is on the desktop but when I restart in safe mode it isn't there. Can I just run it in normal mode? I hope I am not just being very stupid! Can I also say a huge thanks for coming back to help me finish this.
Post #11
ok. ran it. it said nothing detected. Hope that's good!

Here's the next HJT scan. Thanks :-)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:19:06, on 03/01/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16757)
Boot mode: Normal

Running processes:
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\OEM02Mon.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe
C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\ehome\ehmsas.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.msn.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [lxdimon.exe] "C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe"
O4 - HKLM\..\Run: [lxdiamon] "C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [LaunchList] C:\Program Files\Pinnacle\Studio 11\LaunchList2.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-18\..\Run: [DelayShred] "C:\Program Files\McAfee\MSHR\ShrCL.EXE" /P7 /q C:\Users\Gez\AppData\Local\Temp\E4JD0F~1.SH! c:\users\gez\appdata\local\temp\E4JDD9~1.SH! (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DelayShred] "C:\Program Files\McAfee\MSHR\ShrCL.EXE" /P7 /q C:\Users\Gez\AppData\Local\Temp\E4JD0F~1.SH! c:\users\gez\appdata\local\temp\E4JDD9~1.SH! (User 'Default user')
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: QuickSet.lnk = ?
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {678940D3-080C-4FCE-A54D-D443E1177F01} - https://www.coolroom.com/ActiveX/ax.dll
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://gezlawson.spaces.live.com/PhotoUplo…nPUplden-gb.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: lxdiCATSCustConnectService - Lexmark International, Inc. - C:\Windows\system32\spool\DRIVERS\W32X86\3\\lxdiserv.exe
O23 - Service: lxdi_device - - C:\Windows\system32\lxdicoms.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: PCLEPCI - Pinnacle Systems GmbH - C:\Windows\system32\drivers\pclepci.sys
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 12428 bytes
Post #12
Your logs are clean

Follow these steps to uninstall Combofix and tools used in the removal of malware
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    [external image: Posted Image]



  • Make sure you have an Internet Connection.
  • Download OTCleanIt to your desktop and run it
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTCleanUp to reach the Internet, please allow the application to do so.
  • Click Yes to beging the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.



Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here :
http://www.adobe.com/products/acrobat/readstep2.html




Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:

SpywareBlaster protects against bad ActiveX

* SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender) or there will be a conflict.

Make Internet Explorer more secure
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.


*ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

*NoScript - Addon for Firefox that stops all scripts from running on websites. Stops malicious software from invading via flash, java, javascript, and many other entry points.

*Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

*ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

* Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.

Thank you for your patience, and performing all of the procedures requested.
Post #13
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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