Spyware / Malware / Virus Removal

[Resolved] Multiple problems!

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sinnead Topic Starter

Post #1December 30, 2008, 9:38 PM UTC last edited December 31, 2008, 10:52 AM UTC

I've had problems with multiple tabs opening, corrupt browsers/profile, exceedingly slow in start up, and those are just the ones that come to mind. I've run AVG free, Malwarebytes, Adaware, Windows malware, and tried installing a couple extra firewalls at different times, but they slowed everything to the point the computer basically became unusable. It would take up to two minutes to go from one page to another on the same site, so I removed them.
I have also tried to update through Microsoft, but most times wind up with "time outs"(?)
I'll be honest, I know next to nothing about computers, so any help is really appreciated! Thanks.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:28:44 PM, on 12/30/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\RTHDCPL.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Microsoft Location Finder\LocationFinder.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\AVG\AVG8\aAvgApi.exe
C:\Program Files\HP\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\SearchProtocolHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http:\\Start.shaw.ca
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http:\\Start.shaw.ca
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: HTML Source Editor - {0E1B2879-88FF-11D2-8D96-D7ACAC95951F} - C:\WINDOWS\system32\adjhdf.dll
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.2607.0\msgr.en-us.en-ca\msntb.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [shawnotify] c:\progra~1\shaw\update\siuloader.exe /notify
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [Microsoft Location Finder] "C:\Program Files\Microsoft Location Finder\LocationFinder.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Nikon Monitor.lnk = C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
O8 - Extra context menu item: eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: CabBuilder - http://kiw.imgag.com/imgag/kiw/toolbar/dow…llerControl.cab
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Facebo…toUploader5.cab
O16 - DPF: {134F7664-943D-3BB9-65F5-70B91DF46C86} - http://www.xxxcodec.com/xxxcodec-v3.508.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1211926585847
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://www.gamehouse.com/realarcade-webgam…mjolauncher.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {EBF85371-A38F-485B-B28F-0B4C82D25937} (CUpdateCtl Object) - http://update.hpphoto.com/download/HPSWUpdate.ocx
O18 - Protocol: intu-qt2007 - {026BF40D-BA05-467B-9F1F-AD0D7A3F5F11} - C:\Program Files\QuickTax 2007\ic2007pp.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

–
End of file - 11065 bytes

I guess I should have added the Malwarebyte log as well. Here it is"

Malwarebytes' Anti-Malware 1.31
Database version: 1526
Windows 5.1.2600 Service Pack 3

12/30/2008 7:58:05 AM
mbam-log-2008-12-30 (07-58-05).txt

Scan type: Full Scan (C:\|)
Objects scanned: 193280
Time elapsed: 1 hour(s), 29 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\c:/windows/downloaded program files/popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{c9c5deaf-0a1f-4660-8279-9edfad6fefe1} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{fe8a736f-4124-4d9c-b4b1-3b12381efabe} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.

Tomk

Post #2January 6, 2009, 1:10 AM UTC

Hi sinnead,

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for the issues on this machine.
Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
It's often worth reading through these instructions and printing them for ease of reference.
If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
Please reply to this thread. Do not start a new topic.

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link –> http://www.bleepingcomputer.com/forums/topic114351.html
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

sinnead

Post #3January 6, 2009, 2:29 AM UTC

Hi, Tomk! Thank you so much. I downloaded Combofix from Link 1, saved, disabled everything, then ran Combofix. One thing I'd forgotten was to stop the autostart of MSN. I shut it down when msn came online. I hope this isn't going to alter anything. Also, IE opened, which I shut down, but had a problem in that it wouldn't close at first. I recieved "windows error"message I get when a window won't close when I want it. I did not send in the error report requested.
I am assuming you want to read the log, so here it is:
ComboFix 09-01-05.03 - sherrylynne 2009-01-05 18:48:01.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.446.94 [GMT -7:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated)
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\Common Files\companion wizard
c:\windows\file.bat
c:\windows\system32\AutoRun.inf

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Legacy_FOPN
——-\Legacy_MYWEBSEARCHSERVICE
——-\Legacy_VSPF
——-\Legacy_VSPF_HK
——-\Service_MyWebSearchService

((((((((((((((((((((((((( Files Created from 2008-12-06 to 2009-01-06 )))))))))))))))))))))))))))))))
.

2009-01-03 13:41 . 2009-01-03 13:41 d——– c:\documents and settings\sherrylynne\Application Data\HP
2009-01-02 21:09 . 2009-01-02 21:09 d——– c:\program files\Microsoft Silverlight
2009-01-01 10:30 . 2009-01-01 10:30 d——– c:\program files\NOS
2009-01-01 10:30 . 2009-01-01 10:31 d——– c:\documents and settings\All Users\Application Data\NOS
2008-12-30 14:27 . 2008-12-30 14:27 d——– c:\program files\Trend Micro
2008-12-30 14:18 . 2008-12-30 14:19 d——– c:\program files\ERUNT
2008-12-30 13:02 . 2008-12-30 13:02 dr——- c:\documents and settings\sherrylynne\Programs
2008-12-30 00:04 . 2008-12-30 00:04 d——– c:\documents and settings\sherrylynne\Application Data\Malwarebytes
2008-12-29 20:09 . 2008-12-29 20:10 d——– c:\documents and settings\sherrylynne\Application Data\Nikon
2008-12-28 21:27 . 2008-12-29 21:36 d——– c:\documents and settings\sherrylynne\Contacts
2008-12-28 21:14 . 2009-01-05 18:29 d——– c:\documents and settings\sherrylynne\Application Data\HPAppData
2008-12-28 21:14 . 2008-12-30 14:29 d——– c:\documents and settings\sherrylynne\Application Data\AVGTOOLBAR
2008-12-28 21:08 . 2008-12-28 21:08 d——– c:\documents and settings\sherrylynne\Application Data\eBay
2008-12-28 21:06 . 2009-01-03 14:16 d——– c:\documents and settings\sherrylynne
2008-12-28 14:27 . 2008-12-28 14:27 73,728 –a—— c:\windows\system32\javacpl.cpl
2008-12-25 22:23 . 2008-12-25 22:23 d——– c:\program files\Global ProBiz
2008-12-22 12:24 . 2008-12-22 12:24 d——– c:\documents and settings\cliff\Application Data\Malwarebytes
2008-12-21 20:32 . 2008-12-21 20:32 d——– c:\program files\IrfanView
2008-12-21 14:37 . 2008-11-06 02:03 d——– C:\SDFix
2008-12-20 18:18 . 2008-12-20 18:18 d——– c:\program files\Malwarebytes' Anti-Malware
2008-12-20 18:18 . 2008-12-20 18:18 d——– c:\documents and settings\All Users\Application Data\Malwarebytes
2008-12-20 18:18 . 2008-12-03 19:59 38,496 –a—— c:\windows\system32\drivers\mbamswissarmy.sys
2008-12-20 18:18 . 2008-12-03 19:59 15,504 –a—— c:\windows\system32\drivers\mbam.sys
2008-12-13 11:39 . 2008-12-13 11:39 10,095 –a—— C:\logfile
2008-12-06 15:39 . 2008-12-06 15:39 d——– c:\program files\Nikon
2008-12-06 15:39 . 2008-12-07 21:38 d——– c:\program files\Common Files\Nikon
2008-12-06 15:39 . 2008-12-06 15:39 d——– c:\program files\Common Files\muvee Technologies
2008-12-06 15:39 . 2008-12-06 15:39 d——– c:\documents and settings\All Users\Application Data\Nikon
2008-12-06 15:35 . 2008-12-06 15:35 d——– c:\documents and settings\All Users\Application Data\Ultima_T15
2008-12-06 15:35 . 2008-12-06 15:35 d——– c:\documents and settings\All Users\Application Data\EnterNHelp
2008-12-06 15:35 . 2009-01-03 14:49 20 —h—– c:\documents and settings\All Users\Application Data\PKP_DLdu.DAT
2008-12-06 15:33 . 2008-12-06 15:33 d——– c:\program files\ArcSoft

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-06 01:25 ——— d—–w c:\documents and settings\All Users\Application Data\WholeSecurity
2009-01-05 21:37 ——— d—–w c:\documents and settings\cliff\Application Data\HPAppData
2008-12-31 18:30 ——— d—–w c:\program files\HP
2008-12-28 02:54 ——— d—–w c:\program files\Java
2008-12-26 05:23 ——— d–h–w c:\program files\InstallShield Installation Information
2008-12-18 13:17 ——— d—–w c:\program files\shaw
2008-12-13 18:41 ——— d—–w c:\program files\Kodak
2008-12-13 18:39 ——— d—–w c:\program files\Common Files\Kodak
2008-12-06 22:34 ——— d—–w c:\documents and settings\All Users\Application Data\Apple Computer
2008-11-30 23:10 ——— d—–w c:\program files\PopCap Games
2008-11-30 02:30 ——— d—–w c:\documents and settings\All Users\Application Data\MumboJumbo
2008-11-30 02:21 774,144 —-a-w c:\program files\RngInterstitial.dll
2008-11-30 02:21 ——— d—–w c:\program files\Real
2008-11-30 02:21 ——— d—–w c:\program files\Common Files\Real
2008-11-26 14:28 ——— d—–w c:\program files\iTunes
2008-11-26 14:28 ——— d—–w c:\documents and settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2008-11-26 14:27 ——— d—–w c:\program files\iPod
2008-11-26 14:27 ——— d—–w c:\program files\Common Files\Apple
2008-11-26 14:22 ——— d—–w c:\program files\QuickTime
2008-11-26 13:26 ——— d—–w c:\program files\Safari
2008-11-09 07:01 ——— d—–w c:\documents and settings\All Users\Application Data\PopCap Games
2008-10-07 23:49 1,971,378 —-a-w C:\SetupImgBurn_2.4.2.0.exe
2008-05-07 23:01 0 —-a-w c:\documents and settings\cliff\Application Data\wklnhst.dat
2008-03-10 22:12 32 —-a-r c:\documents and settings\All Users\hash.dat
2008-03-03 02:46 2,696 —-a-w c:\documents and settings\MDG USER\Application Data\wklnhst.dat
2008-09-26 12:05 32,768 –sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008092620080927\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Microsoft Location Finder"="c:\program files\Microsoft Location Finder\LocationFinder.exe" [2005-08-24 101080]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2007-10-18 5724184]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-01-01 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2004-08-10 59392]
"shawnotify"="c:\progra~1\shaw\update\siuloader.exe" [2008-07-15 378144]
"eBayToolbar"="c:\program files\eBay\eBay Toolbar2\eBayTBDaemon.exe" [2008-08-06 652528]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-03-13 81920]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2008-11-27 1261336]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-11-04 413696]
"RTHDCPL"="RTHDCPL.EXE" [2005-11-10 c:\windows\RTHDCPL.exe]

c:\documents and settings\sherrylynne\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-03-11 210520]
Nikon Monitor.lnk - c:\program files\Common Files\Nikon\Monitor\NkMonitor.exe [2007-10-18 479232]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2008-05-26 304128]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=avgrsstx.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ "autocheck autochk *"\0stera\0lsdelete
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\StubInstaller.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R1 ATMhelpr;ATMhelpr;c:\windows\system32\drivers\ATMHELPR.SYS [2006-04-29 4064]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-08-26 97928]
R4 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [2008-08-26 875288]
R4 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2008-08-26 231704]
R4 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-08-26 76040]
S3 getPlus® Helper;getPlus® Helper;c:\program files\NOS\bin\getPlus_HelperSvc.exe [2009-01-01 33752]
S4 ioloFileInfoList;iolo FileInfoList Service; [x]
S4 ioloSystemService;iolo System Service; [x]

— Other Services/Drivers In Memory —

*Deregistered* - wscsvc
*Deregistered* - WSearch
*Deregistered* - wuauserv
*Deregistered* - WZCSVC

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{bfe92955-d8ab-11dd-88c0-00167617abca}]
\Shell\AutoRun\command - E:\autorun.exe
.
Contents of the 'Scheduled Tasks' folder

2008-12-31 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]

2009-01-06 c:\windows\Tasks\RegCure Program Check.job
- c:\program files\RegCure\RegCure.exe [2008-04-21 14:21]

2009-01-01 c:\windows\Tasks\RegCure.job
- c:\program files\RegCure\RegCure.exe [2008-04-21 14:21]

2008-12-28 c:\windows\Tasks\Uniblue SpeedUpMyPC Nag.job
- c:\program files\Uniblue\SpeedUpMyPC 3\SpeedUpMyPC.exe []

2007-06-17 c:\windows\Tasks\Uniblue SpeedUpMyPC.job
- c:\program files\Uniblue\SpeedUpMyPC 3\SpeedUpMyPC.exe []

2008-12-28 c:\windows\Tasks\Uniblue SpyEraser Nag.job
- c:\program files\Uniblue\SpyEraser\SpyEraser.exe []

2007-06-17 c:\windows\Tasks\Uniblue SpyEraser.job
- c:\program files\Uniblue\SpyEraser\SpyEraser.exe []
.
- - - - ORPHANS REMOVED - - - -

MSConfigStartUp-CTFMON - (no file)

.
——- Supplementary Scan ——-
.
uStart Page = hxxp:\\Start.shaw.ca
mStart Page = hxxp:\\Start.shaw.ca
IE: eBay Search - c:\program files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
Handler: intu-qt2007 - {026BF40D-BA05-467b-9F1F-AD0D7A3F5F11} - c:\program files\QuickTax 2007\ic2007pp.dll

c:\windows\Downloaded Program Files\InstallerControl.dll - O16 -: CabBuilder
hxxp://kiw.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab

O16 -: {134F7664-943D-3BB9-65F5-70B91DF46C86} - hxxp://www.xxxcodec.com/xxxcodec-v3.508.exe

c:\windows\Downloaded Program Files\HPSWUpdate.ocx - O16 -: {EBF85371-A38F-485B-B28F-0B4C82D25937}
hxxp://update.hpphoto.com/download/HPSWUpdate.ocx
.
.
——- File Associations ——-
.
JSEFile=NOTEPAD.EXE %1
VBEFile=NOTEPAD.EXE %1
VBSFile=NOTEPAD.EXE %1
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-05 18:55:05
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet004\Services\ASFWHide]
"ImagePath"="\??\c:\docume~1\LURLEE~1\LOCALS~1\Temp\ASFWHide"
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(648)
c:\windows\system32\Ati2evxx.dll
.
———————— Other Running Processes ————————
.
c:\windows\system32\ati2evxx.exe
c:\program files\Lavasoft\Ad-Aware\aawservice.exe
c:\windows\system32\ati2evxx.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\ehome\ehRecvr.exe
c:\windows\ehome\ehSched.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\windows\system32\searchindexer.exe
c:\program files\AVG\AVG8\avgrsx.exe
c:\windows\system32\dllhost.exe
c:\windows\ehome\ehmsas.exe
c:\program files\iPod\bin\iPodService.exe
c:\progra~1\AVG\AVG8\aAvgApi.exe
c:\program files\Windows Live\Messenger\usnsvc.exe
c:\program files\HP\Digital Imaging\bin\hpqste08.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
.
**************************************************************************
.
Completion time: 2009-01-05 19:02:27 - machine was rebooted
ComboFix-quarantined-files.txt 2009-01-06 02:02:22

Pre-Run: 227,644,203,008 bytes free
Post-Run: 227,589,144,576 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect

242 — E O F — 2008-12-18 10:04:56

Tomk

Post #4January 6, 2009, 2:50 AM UTC

sinnead,

It looks like everything worked fine.

Please go to Kaspersky website and perform an online antivirus scan.

Read through the requirements and privacy statement and click on Accept button.
It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
When the downloads have finished, click on Settings.
Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
- Spyware, Adware, Dialers, and other potentially dangerous programs
  Archives
  Mail databases
Click on My Computer under Scan.
Once the scan is complete, it will display the results. Click on View Scan Report.
You will see a list of infected items there. Click on Save Report As….
Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
Please post this log in your next reply along with a new HijackThis log.

sinnead

Post #5January 6, 2009, 3:11 AM UTC

Minor problem. The accept button won't "come on" for me. It says I need Java 1.5 or later, and I have the latest Java update. I believe it's 6 update 10.

Tomk

Post #6January 6, 2009, 3:32 AM UTC

sinnead,

It's actually 6 update 11. Try this:

Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 11…allows end-users to run Java applications".
Click the "Download" button to the right.
Select your Platform: "Windows".
Select your Language: "Multi-language".
Read the License Agreement, and then check the box that says: "Accept License Agreement".
Click Continue and the page will refresh.
Click on the link to download Windows Offline Installation and save the file to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u11-windows-i586-p.exe to install the newest version.

Now to Clean out the Java cache:

Go into the Control Panel and double-click the Java Icon. [external image: Posted Image]

Under Temporary Internet Files, click the Settings… button
click the Delete Files button.
There are three options in the window to clear the cache - Leave all 3 Checked
- Downloaded Applets
  Downloaded Applications
  Other Files
Click OK on Delete Temporary Files Window
Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
Click OK to leave the Temporary Files Settings
Click OK to leave the Java Control Panel.

Then:

JavaRa …by: Paul McLain and Fred de Vries

Please download JavaRa (Copyright © 2008 RaProducts.org) and unzip it to your desktop.
***Please close any instances of Internet Explorer before continuing!***
Print these instructions…you won't have Internet access during this particular phase!

Double-click on JavaRa.exe to start the program.
From the drop-down menu, choose English or the appropriate language…and click on Select.
JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
A logfile will pop up. Please save it to a convenient location.
Copy and paste the contents of the JavaRa log, in your next reply.

Now reboot your computer and then go ahead and try Kaspersky without waiting for my reply to the JavaRa report. If it doesn't work, let me know (it happens sometimes, don't know why) and we will run a different online scanner.

sinnead

Post #7January 6, 2009, 4:06 AM UTC

My computer will not let me open what I saved to my desktop from the link you gave me. Should I just go through the Kaspersky site and download Java from there, or through the Java site? All it will say is " To open this file, Windows needs to know what program created it", and then gives me the option of looking online(doesn't find anything), or opening it with a program on the computer(error report)

Tomk

Post #8January 6, 2009, 4:42 AM UTC

sinnead,

The link doesn't work for you?
It should send you to here: http://java.sun.com/javase/downloads/index.jsp
That allows you to download JRE 6 update 11 from the first button.

What do you get?

sinnead

Post #9January 6, 2009, 4:46 AM UTC last edited January 6, 2009, 4:47 AM UTC

Oops! Wrong desktop file! Sorry!

Tomk

Post #10January 6, 2009, 2:21 PM UTC

sinnead, Were you able to run?

sinnead

Post #11January 6, 2009, 2:24 PM UTC

Sorry, I should have gotten back to you last night, but I was just too tired! I downloades everything, and the scan is running right now. As soon as it finishes, I'll post the results before I leave for work.

Tomk

Post #12January 6, 2009, 2:37 PM UTC

sinnead, Scan could take a hour and a half or more. If you need to get to work, just let it run. Post back when you can.

sinnead

Post #13January 6, 2009, 3:06 PM UTC

Here's the scan report: KASPERSKY ONLINE SCANNER 7 REPORT Tuesday, January 6, 2009 Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600) Kaspersky Online Scanner 7 version: 7.0.25.0 Program database last update: Tuesday, January 06, 2009 11:51:50 Records in database: 1571110 Scan settings Scan using the following database extended Scan archives yes Scan mail databases yes Scan area My Computer A:\ C:\ D:\ Scan statistics Files scanned 61716 Threat name 1 Infected objects 1 Suspicious objects 0 Duration of the scan 02:04:22 File name Threat name Threats count C:\Documents and Settings\MDG USER\out.0in Infected: Trojan-PSW.Win32.LdPinch.pas 1 The selected area was scanned.

Tomk

Post #14January 6, 2009, 3:12 PM UTC

sinnead,

That is a password stealer that was found. It specifically targets online gaming accounts. If you do any online gaming, please take whatever precautions neccessary (change passwords and usernames if possible) to protect your information.

COMBOFIX-Script

Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:
```
File::
C:\Documents and Settings\MDG USER\out.0in

Folder::

Registry::

Driver::
```
Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.

[external image: Posted Image]
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

How are things running now?

sinnead

Post #15January 6, 2009, 11:08 PM UTC

How do I disable script blocking(sorry- don't even know what it is!)

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