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[Closed] IE Settings not Saving, System Dumps & Cursor Keeps

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Post #1
I seem to have allowed my system to get infected and am in dire need of technical assistance.
Some of the symptoms seem to be first that my AV (Norton 360 v1) will not run (mad about this because I've paid for a subscription), Internet Explorer settings will not save (I keep changing the homepage from 'http:///' but it will not stay), today I started getting looping system dumps, also I think my system is not responding to my keystrokes all of a sudden.
Anyway if anyone can look at the below HJT log and help me out I would really appreciate it.

Here is the log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:36:38, on 27-Dec-08
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\WTablet\Wacom_TabletUser.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Windows\System32\WerFault.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Sony\VAIO Camera Utility\VCUServe.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Protector Suite QL\psqltray.exe
C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe
C:\Program Files\Lexmark Z2400 Series\lxdqmon.exe
C:\Program Files\Lexmark Z2400 Series\ezprint.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\ActivIdentity\ActivClient\acsagent.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\CCP.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\SmartWiToggletProxy.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\SmartWiTogglet.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\SmartWi.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\ActivIdentity\ActivClient\acevents.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\PowerManager.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\ThirdPartyAppMgr.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\UIManager.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10a.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\ActivationManager.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Catcher Class - {ADECBED6-0366-4377-A739-E69DFBA04663} - C:\Program Files\Moyea\FLV Downloader\MoyeaCth.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [VAIO Center Access Bar] "c:\program files\sony\VAIO Center Access Bar\VCAB.exe" 1
O4 - HKLM\..\Run: [VAIO Help and Support Demo] "C:\Program Files\Sony\VAIO Help and Support Demo\LaunchVHSD.exe"
O4 - HKLM\..\Run: [AML] C:\Program Files\Sony\VAIO Launcher\AML.exe InitApp
O4 - HKLM\..\Run: [VWLASU] "C:\Program Files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\Protector Suite QL\launcher.exe" /startup
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Snapfire\Corel PhotoDownloader.exe
O4 - HKLM\..\Run: [VAIOCameraUtility] "C:\Program Files\Sony\VAIO Camera Utility\VCUServe.exe"
O4 - HKLM\..\Run: [SmartWiHelper] "C:\Program Files\Sony Corporation\SmartWi Connection Utility\SmartWiHelper.exe" /WindowsStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [masqform.exe] C:\Program Files\PureEdge\Viewer 6.5\masqform.exe -RunOnce
O4 - HKLM\..\Run: [NGServer] C:\Program Files\Symantec\Ghost\ngserver.exe
O4 - HKLM\..\Run: [accrdsub] "C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe"
O4 - HKLM\..\Run: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
O4 - HKLM\..\Run: [AprvRemoveLegacyExcelKeys] "C:\Program Files\ApproveIt\Support\Tools\AprvClean.exe" -k HKCU SOFTWARE\Microsoft\Office\Excel\Addins\OfficeAddIn.OfficeAddIn
O4 - HKLM\..\Run: [AprvRemoveLegacyWordKeys] "C:\Program Files\ApproveIt\Support\Tools\AprvClean.exe" -k HKCU SOFTWARE\Microsoft\Office\Word\Addins\OfficeAddIn.OfficeAddIn
O4 - HKLM\..\Run: [lxdqmon.exe] "C:\Program Files\Lexmark Z2400 Series\lxdqmon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark Z2400 Series\ezprint.exe"
O4 - HKLM\..\Run: [LELA] "C:\Program Files\Linksys\Linksys EasyLink Advisor\Linksys EasyLink Advisor.exe" /minimized
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [] (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [] (User 'NETWORK SERVICE')
O4 - Global Startup: ActivClient Agent.lnk = C:\Program Files\ActivIdentity\ActivClient\acsagent.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device… - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device… - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O15 - Trusted Zone: http://cisco.netacad.net
O16 - DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} (VaioInfo.CMClass) - http://esupport.sony.com/VaioInfo.CAB
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
O17 - HKLM\System\CCS\Services\Tcpip\..\{0AF1C6FA-5A6C-44F4-8D82-0410DB55555E}: NameServer = 85.255.116.138;85.255.112.19
O17 - HKLM\System\CCS\Services\Tcpip\..\{69037491-E9D9-4C02-94F3-5A0167321D08}: NameServer = 85.255.116.138;85.255.112.19
O17 - HKLM\System\CCS\Services\Tcpip\..\{A2588D9F-010B-4288-A502-CE10FFFB2585}: NameServer = 85.255.116.138;85.255.112.19
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.138;85.255.112.19
O17 - HKLM\System\CS1\Services\Tcpip\..\{0AF1C6FA-5A6C-44F4-8D82-0410DB55555E}: NameServer = 85.255.116.138;85.255.112.19
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.138;85.255.112.19
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: ActivClient Middleware Service (accoca) - ActivIdentity - C:\Program Files\ActivIdentity\ActivClient\accoca.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Symantec Eraser Service (EraserSvc10824) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: lxdqCATSCustConnectService - Lexmark International, Inc. - C:\Windows\system32\spool\DRIVERS\W32X86\3\\lxdqserv.exe
O23 - Service: lxdq_device - - C:\Windows\system32\lxdqcoms.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Symantec Ghost Database Service (ngdbserv) - Symantec Corporation - C:\Program Files\Symantec\Ghost\bin\dbserv.exe
O23 - Service: Symantec Ghost Configuration Server (NGServer) - Symantec Corporation - C:\Program Files\Symantec\Ghost\ngserver.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: QuickBooks Database Manager Service (QBCFMonitorService) - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: SlingAgent Service (SlingAgentService) - Sling Media Inc. - C:\Program Files\Sling Media\SlingAgent\SlingAgentService.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: TabletServiceWacom - Wacom Technology, Corp. - C:\Windows\system32\Wacom_Tablet.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\UCLS.exe
O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 17635 bytes

Thanks!
Post #2
hello

Download ComboFix from one of these locations:

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt log in your next reply.
Post #3 last edited
Thank you Rorschach112!
I really appreciate your attention and look forward to your response.

While ComboFix was running an error was generated for the following directories, which I assume the application was unable to scan…
C:\$MFT
C:\Program Files\Microsoft Office\Office12\1033\Groove Formes5\Frame Styles\SpringGreen

This is the log generated by ComboFix:

ComboFix 08-12-26.03 - ANH 2008-12-27 14:52:26.1 - NTFSx86
Microsoft® Windows Vista™ Business 6.0.6001.1.1252.1.1033.18.2037.624 [GMT -5:00]
Running from: c:\users\[removed]\Desktop\ComboFix.exe
AV: Norton 360 *On-access scanning enabled* (Updated)
FW: Norton 360 *enabled*
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\resycled
c:\windows\system32\drivers\msqpdxmccbcrrx.sys
c:\windows\system32\msqpdxwqsctmei.dll
D:\Autorun.inf
D:\resycled

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Service_msqpdxserv.sys


((((((((((((((((((((((((( Files Created from 2008-11-27 to 2008-12-27 )))))))))))))))))))))))))))))))
.

2008-12-27 10:34 . 2008-12-27 10:34 d——– c:\program files\Trend Micro
2008-12-26 10:43 . 2008-12-26 10:43 0 –ah—– C:\ntuser.dat.LOG2
2008-12-26 10:43 . 2008-12-26 10:43 0 –ah—– C:\ntuser.dat.LOG1
2008-12-26 10:43 . 2008-12-26 10:43 0 –a—— C:\ntuser.dat
2008-12-22 07:46 . 2008-12-22 07:46 d——– c:\users\ANH\AppData\Roaming\Moyea
2008-12-22 07:46 . 2008-12-22 07:46 d——– c:\program files\Moyea
2008-12-20 07:00 . 2008-12-20 07:00 d——– c:\users\ANH\AppData\Roaming\dvdcss
2008-12-08 06:44 . 2008-12-08 06:44 d——– c:\program files\Common Files\SPBA
2008-12-06 00:43 . 2008-12-06 00:43 29,184 –a—— c:\windows\System32\drivers\Ndisprot.sys
2008-12-03 07:06 . 2008-12-03 07:06 d——– c:\program files\Pass4sure
2008-11-28 00:15 . 2008-11-28 00:15 d——– c:\program files\Common Files\Borland Shared
2008-11-28 00:14 . 2008-11-28 00:14 d——– c:\program files\Quiz

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-27 19:57 ——— d—–w c:\users\ANH\AppData\Roaming\WTablet
2008-12-27 02:00 ——— d—–w c:\users\ANH\AppData\Roaming\Sony Corporation
2008-12-25 23:11 ——— d—–w c:\programdata\Symantec
2008-12-25 23:11 ——— d—–w c:\program files\Common Files\Symantec Shared
2008-12-25 19:28 ——— d—–w c:\programdata\SmartWi Connection Utility
2008-12-23 21:24 ——— d—–w c:\programdata\Lx_cats
2008-12-08 11:44 ——— d—–w c:\program files\Protector Suite QL
2008-12-06 14:46 ——— d—–w c:\programdata\FLEXnet
2008-12-06 14:46 ——— d—–w c:\program files\Java
2008-11-26 17:22 ——— d—–w c:\programdata\Microsoft Help
2008-11-25 22:57 ——— d—–w c:\program files\Microsoft Virtual PC
2008-11-15 20:51 ——— d—–w c:\program files\Microsoft Games
2008-11-15 20:49 ——— d–h–w c:\program files\InstallShield Installation Information
2008-11-15 20:49 ——— d—–w c:\program files\Linksys
2008-11-10 22:34 ——— d—–w c:\programdata\Sling Media
2008-11-10 22:34 ——— d—–w c:\program files\Sling Media
2008-11-10 21:29 ——— d—–w c:\programdata\webex
2008-11-10 21:29 ——— d—–w c:\programdata\Linksys
2008-10-29 21:55 410,976 —-a-w c:\windows\System32\deploytk.dll
2008-10-22 03:57 241,152 —-a-w c:\windows\System32\PortableDeviceApi.dll
2008-10-21 05:25 1,645,568 —-a-w c:\windows\System32\connect.dll
2008-10-16 21:13 1,809,944 —-a-w c:\windows\System32\wuaueng.dll
2008-10-16 21:12 561,688 —-a-w c:\windows\System32\wuapi.dll
2008-10-16 21:09 51,224 —-a-w c:\windows\System32\wuauclt.exe
2008-10-16 21:09 43,544 —-a-w c:\windows\System32\wups2.dll
2008-10-16 21:08 34,328 —-a-w c:\windows\System32\wups.dll
2008-10-16 20:56 1,524,736 —-a-w c:\windows\System32\wucltux.dll
2008-10-16 20:55 83,456 —-a-w c:\windows\System32\wudriver.dll
2008-10-16 19:08 162,064 —-a-w c:\windows\System32\wuwebv.dll
2008-10-16 18:56 31,232 —-a-w c:\windows\System32\wuapp.exe
2008-10-02 03:49 827,392 —-a-w c:\windows\System32\wininet.dll
2008-09-30 21:43 1,286,152 —-a-w c:\windows\System32\msxml4.dll
2008-09-02 17:00 174 –sha-w c:\program files\desktop.ini
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UEAFOverlay]
@="{F2F31467-B1AC-4df0-AE79-FD5FA085E22B}"
[HKEY_CLASSES_ROOT\CLSID\{F2F31467-B1AC-4df0-AE79-FD5FA085E22B}]
2008-07-04 02:14 4232968 –a—— c:\program files\Protector Suite QL\farchns.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UEAFOverlayOpen]
@="{A3E208F7-0E3A-4182-A7A6-B169D5D691AA}"
[HKEY_CLASSES_ROOT\CLSID\{A3E208F7-0E3A-4182-A7A6-B169D5D691AA}]
2008-07-04 02:14 4232968 –a—— c:\program files\Protector Suite QL\farchns.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2008-01-19 1233920]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-07-09 137752]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-07-09 154136]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-07-09 133656]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2006-11-09 118784]
"ISBMgr.exe"="c:\program files\Sony\ISB Utility\ISBMgr.exe" [2007-06-11 317560]
"VAIO Center Access Bar"="c:\program files\sony\VAIO Center Access Bar\VCAB.exe" [2007-06-21 53248]
"VAIO Help and Support Demo"="c:\program files\Sony\VAIO Help and Support Demo\LaunchVHSD.exe" [2007-08-27 290816]
"AML"="c:\program files\Sony\VAIO Launcher\AML.exe" [2007-08-10 901120]
"VWLASU"="c:\program files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe" [2007-07-12 45056]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2008-10-14 623992]
"PSQLLauncher"="c:\program files\Protector Suite QL\launcher.exe" [2008-07-04 49928]
"VAIOCameraUtility"="c:\program files\Sony\VAIO Camera Utility\VCUServe.exe" [2007-06-13 411768]
"SmartWiHelper"="c:\program files\Sony Corporation\SmartWi Connection Utility\SmartWiHelper.exe" [2007-07-06 65536]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2007-03-14 116328]
"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2008-01-29 583048]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2007-08-24 33648]
"masqform.exe"="c:\program files\PureEdge\Viewer 6.5\masqform.exe" [2005-07-04 643072]
"NGServer"="c:\program files\Symantec\Ghost\ngserver.exe" [2003-10-03 693416]
"accrdsub"="c:\program files\ActivIdentity\ActivClient\accrdsub.exe" [2007-05-15 293168]
"Windows Mobile-based device management"="c:\windows\WindowsMobile\wmdSync.exe" [2006-11-02 215552]
"AprvRemoveLegacyExcelKeys"="c:\program files\ApproveIt\Support\Tools\AprvClean.exe" [2006-07-26 73728]
"AprvRemoveLegacyWordKeys"="c:\program files\ApproveIt\Support\Tools\AprvClean.exe" [2006-07-26 73728]
"lxdqmon.exe"="c:\program files\Lexmark Z2400 Series\lxdqmon.exe" [2008-03-27 656040]
"EzPrint"="c:\program files\Lexmark Z2400 Series\ezprint.exe" [2008-03-27 107176]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-10-29 136600]
"RtHDVCpl"="RtHDVCpl.exe" [2007-03-21 c:\windows\RtHDVCpl.exe]
"Skytel"="Skytel.exe" [2007-03-21 c:\windows\SkyTel.exe]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
ActivClient Agent.lnk - c:\program files\ActivIdentity\ActivClient\acsagent.exe [2007-05-15 130864]
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2007-07-03 739880]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2007-03-01 972320]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"DisableCAD"= 1 (0x1)
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\psfus]
2008-07-04 02:02 96008 c:\windows\System32\psqlpwd.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\VESWinlogon]
2007-07-24 21:26 98304 c:\windows\System32\VESWinlogon.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"VIDC.dvsd"= c:\program files\Common Files\Sony Shared\VideoLib\sonydv.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ scecli psqlpwd

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\DomainProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{A04E22C4-8BCB-4376-9B1F-6F37E4D76043}"= UDP:c:\program files\Sony\LocationFreePlayer\LFPC3\LFPC3.exe:LocationFree Player
"{6EB4F361-50F2-44B9-9EE6-A99104C18AB1}"= TCP:c:\program files\Sony\LocationFreePlayer\LFPC3\LFPC3.exe:LocationFree Player
"{3CB1BD25-7C18-4EE7-B314-89C51A6695B8}"= Disabled:UDP:c:\program files\Sony\VAIO Media 6.0\Vc.exe:[VAIO Media] VAIO Media
"{F7C028D4-ECDA-4FFE-9508-E19699312C5C}"= Disabled:TCP:c:\program files\Sony\VAIO Media 6.0\Vc.exe:[VAIO Media] VAIO Media
"{79F40439-0019-41EF-A1A4-E1F6A10E840D}"= UDP:c:\program files\Yahoo!\Messenger\YahooMessenger.exe:Yahoo! Messenger
"{E25553FE-5558-4805-BFF8-652071B7F3C0}"= TCP:c:\program files\Yahoo!\Messenger\YahooMessenger.exe:Yahoo! Messenger
"{1D997063-BF05-4FC8-8F50-32C046371279}"= UDP:c:\program files\Yahoo!\Messenger\YServer.exe:Yahoo! FT Server
"{7075D00C-9FF5-45A5-805B-7B4BFF319F71}"= TCP:c:\program files\Yahoo!\Messenger\YServer.exe:Yahoo! FT Server
"{99231247-7E38-482D-A863-252293C93B4B}"= UDP:c:\program files\Microsoft Office\Office12\GROOVE.EXE:Microsoft Office Groove
"{08FB2F72-E993-43BF-A444-E9326141C105}"= TCP:c:\program files\Microsoft Office\Office12\GROOVE.EXE:Microsoft Office Groove
"{D28EA89D-F12A-4AE5-B56F-66990DE2CEE6}"= UDP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{716A1746-FC60-4348-8BE7-F984BB5291F2}"= TCP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{7F77C634-FA05-44A0-97B9-B2277303AE6E}"= UDP:c:\program files\123CopyDVD Gold\123CopyDVD.exe:123CopyDVD Gold 2008
"{D4B03A53-C0C2-4D75-825C-1A2FEC5141D1}"= TCP:c:\program files\123CopyDVD Gold\123CopyDVD.exe:123CopyDVD Gold 2008
"{18618C01-4B6A-40A2-AD71-65126CA367DA}"= UDP:c:\users\ANH\AppData\Local\Temp\lxdq\wireless\lxdqwpss.exe:
"{46B8220F-361C-496F-A91C-54DACE7C5FF4}"= TCP:c:\users\ANH\AppData\Local\Temp\lxdq\wireless\lxdqwpss.exe:
"{822206CC-389B-42D7-A68B-C0BC3F14F640}"= UDP:c:\program files\Lexmark Z2400 Series\lxdqmon.exe:Printer Device Monitor
"{906DABFE-B980-4FB8-BDC5-F1CD2D9BB331}"= TCP:c:\program files\Lexmark Z2400 Series\lxdqmon.exe:Printer Device Monitor
"{F879940D-CA7A-4C28-8BD7-044E49FFF299}"= UDP:c:\windows\System32\lxdqcoms.exe:Lexmark Communications System
"{30960B35-DD9F-4922-ABEC-FD3A832AAFD1}"= TCP:c:\windows\System32\lxdqcoms.exe:Lexmark Communications System
"{278F3CB9-0660-451F-BBD6-7AA6D259F7D4}"= UDP:c:\windows\System32\spool\drivers\w32x86\3\lxdqpswx.exe:Printer Status Window
"{617DABC9-FFCD-4DBE-AD77-29BED3310F1C}"= TCP:c:\windows\System32\spool\drivers\w32x86\3\lxdqpswx.exe:Printer Status Window
"{4EA2CF0E-4882-4A83-B5EF-C3450CDAE2D1}"= UDP:c:\windows\System32\lxdqcfg.exe:Printer Communication System
"{5D788C9B-0153-406A-B2BF-BAE46EE4BA82}"= TCP:c:\windows\System32\lxdqcfg.exe:Printer Communication System
"{C2BEC862-97B6-4D48-AF6C-9B377F229300}"= UDP:c:\windows\System32\spool\drivers\w32x86\3\lxdqtime.exe:Lexmark Connect Time Executable
"{A5D8452B-7754-4CEF-A1E2-A24D8F62463E}"= TCP:c:\windows\System32\spool\drivers\w32x86\3\lxdqtime.exe:Lexmark Connect Time Executable
"{233CA2CB-3509-4648-BBBE-3FA32ADE02C1}"= UDP:c:\windows\System32\spool\drivers\w32x86\3\lxdqjswx.exe:Job Status Window Interface
"{B5499913-7D79-4BCA-8A91-2460B151EA65}"= TCP:c:\windows\System32\spool\drivers\w32x86\3\lxdqjswx.exe:Job Status Window Interface
"TCP Query User{17D83504-9936-4FC3-98B9-A323D68FA687}c:\\program files\\yahoo!\\messenger\\yahoomessenger.exe"= UDP:c:\program files\yahoo!\messenger\yahoomessenger.exe:Yahoo! Messenger
"UDP Query User{441273F6-BC8E-4123-A99D-B89B04D71D2E}c:\\program files\\yahoo!\\messenger\\yahoomessenger.exe"= TCP:c:\program files\yahoo!\messenger\yahoomessenger.exe:Yahoo! Messenger
"TCP Query User{B36044C4-8538-475B-B23E-A8BE8072564D}c:\\program files\\sling media\\slingplayer\\slingplayer.exe"= UDP:c:\program files\sling media\slingplayer\slingplayer.exe:SlingPlayer
"UDP Query User{DEEE2162-674B-486C-BD21-89532579E3BE}c:\\program files\\sling media\\slingplayer\\slingplayer.exe"= TCP:c:\program files\sling media\slingplayer\slingplayer.exe:SlingPlayer
"{7C7AB8E7-C75A-4A10-9E0C-EE00421927EC}"= TCP:67:DHCP Discovery Service
"{F0FC186B-2BDE-4657-9188-9C0911AA11CD}"= TCP:67:0.0.0.0:DHCP Discovery Service
"{01F8BF4D-8E51-4CE0-9AD4-EA9781F6C638}"= UDP:c:\program files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe:Pure Networks Platform Service
"{279D4539-1FFC-4502-951C-56D00071FDB7}"= TCP:c:\program files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe:Pure Networks Platform Service
"TCP Query User{92ED872D-577E-4CE5-ADF9-CC59A55B89BE}c:\\windows\\system32\\ftp.exe"= UDP:c:\windows\system32\ftp.exe:File Transfer Program
"UDP Query User{EEA12553-14B8-4960-A449-1A91765E4DF7}c:\\windows\\system32\\ftp.exe"= TCP:c:\windows\system32\ftp.exe:File Transfer Program
"TCP Query User{AFE2212B-CA59-4D4F-9D27-8949FAACDB3B}c:\\program files\\packet tracer 5.0\\bin\\packettracer5.exe"= UDP:c:\program files\packet tracer 5.0\bin\packettracer5.exe:PacketTracer5
"UDP Query User{33852550-3EA5-4423-BFE1-B6E36BD7EC7B}c:\\program files\\packet tracer 5.0\\bin\\packettracer5.exe"= TCP:c:\program files\packet tracer 5.0\bin\packettracer5.exe:PacketTracer5

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\PublicProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile]
"DoNotAllowExceptions"= 1 (0x1)

R0 shpf;Sony HDD Protection Filter Driver;c:\windows\system32\DRIVERS\shpf.sys [2007-10-29 14720]
R1 IDSvix86;Symantec Intrusion Prevention Driver;\??\c:\progra~2\Symantec\DEFINI~1\SymcData\idsdefs\20081214.001\IDSvix86.sys [2008-12-16 270384]
R2 accoca;ActivClient Middleware Service;"c:\program files\ActivIdentity\ActivClient\accoca.exe" [2007-05-15 182576]
R2 BcmSqlStartupSvc;Business Contact Manager SQL Server Startup Service;"c:\program files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe" [2008-01-11 30312]
R2 lxdq_device;lxdq_device;c:\windows\system32\lxdqcoms.exe -service []
R2 SlingAgentService;SlingAgent Service;"c:\program files\Sling Media\SlingAgent\SlingAgentService.exe" [2008-12-10 88576]
R2 TabletServiceWacom;TabletServiceWacom;c:\windows\system32\Wacom_Tablet.exe [2008-09-02 3406120]
R3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [2007-10-29 28464]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-12-25 99376]
R3 R5U870FLx86;R5U870 UVC Lower Filter ;c:\windows\system32\Drivers\R5U870FLx86.sys [2007-10-29 75392]
R3 R5U870FUx86;R5U870 UVC Upper Filter ;c:\windows\system32\Drivers\R5U870FUx86.sys [2007-10-29 43904]
R3 SonyImgF;Sony Image Conversion Filter Driver;c:\windows\system32\DRIVERS\SonyImgF.sys [2007-10-29 31104]
R3 SPI;Sony Programmable I/O Control Device;c:\windows\system32\DRIVERS\SonyPI.sys [2007-10-29 33792]
R3 SYMNDISV;SYMNDISV;c:\windows\system32\Drivers\SYMNDISV.SYS [2007-01-09 38200]
S2 lxdqCATSCustConnectService;lxdqCATSCustConnectService;c:\windows\system32\spool\DRIVERS\W32X86\3\\lxdqserv.exe [2008-02-27 98984]
S3 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);"c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sMSSMLBIZ [2008-02-26 29183504]
S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;c:\windows\system32\DRIVERS\nwusbser2.sys [2006-11-28 92288]
S3 SCR3XX2K;SCR3xx USB SmartCardReader;c:\windows\system32\DRIVERS\SCR3XX2K.sys [2007-10-17 56448]
S3 SCRx31 USB Reader;SCRx31 USB Reader;c:\windows\system32\DRIVERS\stc2.sys [2008-09-04 56320]
S3 STCFUx32;STC DFU Driver;c:\windows\system32\DRIVERS\STCFUx32.SYS [2007-01-24 7680]
S3 VAIOMediaPlatform-UCLS-AppServer;VAIO Media Content Collection;c:\program files\Sony\VAIO Media Integrated Server\UCLS.exe [2008-09-02 745472]
S3 VAIOMediaPlatform-UCLS-HTTP;VAIO Media Content Collection (HTTP);"c:\program files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-UCLS-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\UCLS\HTTP" []
S3 VAIOMediaPlatform-UCLS-UPnP;VAIO Media Content Collection (UPnP);c:\program files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe [2008-09-02 1089536]
S3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;"c:\program files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe" [2008-09-02 333088]
S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;"c:\program files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe" [2007-10-29 79736]
S3 wacmoumonitor;Wacom Mode Helper;c:\windows\system32\DRIVERS\wacmoumonitor.sys [2008-09-02 15656]
S3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\DRIVERS\WSDPrint.sys [2008-09-02 16896]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
bthsvcs REG_MULTI_SZ BthServ
WindowsMobile REG_MULTI_SZ wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{4b98d538-b8c2-11dd-b033-001a805778a0}]
\shell\AutoRun\command - I:\LaunchU3.exe

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder

2008-12-26 c:\windows\Tasks\User_Feed_Synchronization-{CDA1E0E2-5877-491E-B206-427194988E9E}.job
- c:\windows\system32\msfeedssync.exe [2008-01-19 02:33]
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-Corel Photo Downloader - c:\program files\Corel\Corel Snapfire\Corel PhotoDownloader.exe
HKLM-Run-LELA - c:\program files\Linksys\Linksys EasyLink Advisor\Linksys EasyLink Advisor.exe



**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-27 14:58:07
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'lsass.exe'(744)
c:\windows\system32\psqlpwd.dll
c:\program files\Protector Suite QL\homefus2.dll
c:\program files\Protector Suite QL\infql2.dll
c:\program files\Protector Suite QL\applaun.dll
c:\program files\Protector Suite QL\bio.dll
c:\program files\Protector Suite QL\biokmd.dll
c:\program files\Protector Suite QL\bioset.dll
c:\program files\Protector Suite QL\calibset.dll
c:\program files\Protector Suite QL\capikey.dll
c:\program files\Protector Suite QL\crypto.dll
c:\program files\Protector Suite QL\devinsp.dll
c:\program files\Protector Suite QL\enrset.dll
c:\program files\Protector Suite QL\farchns.dll
c:\program files\Protector Suite QL\fdhome.dll
c:\program files\Protector Suite QL\homepass.dll
c:\program files\Protector Suite QL\infcore.dll
c:\program files\Protector Suite QL\lgnset.dll
c:\program files\Protector Suite QL\ms2fs.dll
c:\program files\Protector Suite QL\navset.dll
c:\program files\Protector Suite QL\ntrucore.dll
c:\program files\Protector Suite QL\otp.dll
c:\program files\Protector Suite QL\otprsa.dll
c:\program files\Protector Suite QL\provider.dll
c:\program files\Protector Suite QL\psqltray.dll
c:\program files\Protector Suite QL\psuiteax.dll
c:\program files\Protector Suite QL\pwdbank.dll
c:\program files\Protector Suite QL\pwdkmd.dll
c:\program files\Protector Suite QL\qlbase.dll
c:\program files\Protector Suite QL\secuset.dll
c:\program files\Protector Suite QL\sndset.dll
c:\program files\Protector Suite QL\sysset.dll
c:\program files\Protector Suite QL\tbxset.dll
c:\program files\Protector Suite QL\tpminit.dll
c:\program files\Protector Suite QL\tpmkey.dll
c:\program files\Protector Suite QL\tsscore.dll
c:\program files\Protector Suite QL\vtapipql.dll

- - - - - - - > 'Explorer.exe'(7136)
c:\program files\Protector Suite QL\farchns.dll
c:\program files\Protector Suite QL\infql2.dll
c:\program files\Protector Suite QL\applaun.dll
c:\program files\Protector Suite QL\bio.dll
c:\program files\Protector Suite QL\biokmd.dll
c:\program files\Protector Suite QL\bioset.dll
c:\program files\Protector Suite QL\calibset.dll
c:\program files\Protector Suite QL\capikey.dll
c:\program files\Protector Suite QL\crypto.dll
c:\program files\Protector Suite QL\devinsp.dll
c:\program files\Protector Suite QL\enrset.dll
c:\program files\Protector Suite QL\fdhome.dll
c:\program files\Protector Suite QL\homefus2.dll
c:\program files\Protector Suite QL\homepass.dll
c:\program files\Protector Suite QL\infcore.dll
c:\program files\Protector Suite QL\lgnset.dll
c:\program files\Protector Suite QL\ms2fs.dll
c:\program files\Protector Suite QL\navset.dll
c:\program files\Protector Suite QL\ntrucore.dll
c:\program files\Protector Suite QL\otp.dll
c:\program files\Protector Suite QL\otprsa.dll
c:\program files\Protector Suite QL\provider.dll
c:\program files\Protector Suite QL\psqltray.dll
c:\program files\Protector Suite QL\psuiteax.dll
c:\program files\Protector Suite QL\pwdbank.dll
c:\program files\Protector Suite QL\pwdkmd.dll
c:\program files\Protector Suite QL\qlbase.dll
c:\program files\Protector Suite QL\secuset.dll
c:\program files\Protector Suite QL\sndset.dll
c:\program files\Protector Suite QL\sysset.dll
c:\program files\Protector Suite QL\tbxset.dll
c:\program files\Protector Suite QL\tpminit.dll
c:\program files\Protector Suite QL\tpmkey.dll
c:\program files\Protector Suite QL\tsscore.dll
c:\program files\Protector Suite QL\vtapipql.dll
c:\windows\system32\btmmhook.dll
c:\windows\system32\btncopy.dll
c:\program files\Microsoft Virtual PC\VPCShExH.DLL
.
———————— Other Running Processes ————————
.
c:\windows\System32\audiodg.exe
c:\windows\System32\wisptis.exe
c:\program files\Common Files\microsoft shared\ink\TabTip.exe
c:\program files\Common Files\Symantec Shared\ccSvcHst.exe
c:\program files\Protector Suite QL\upeksvr.exe
c:\program files\Common Files\Symantec Shared\CCPROXY.EXE
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\ActivIdentity\ActivClient\acevents.exe
c:\windows\System32\lxdqcoms.exe
c:\program files\Common Files\microsoft shared\VS7DEBUG\MDM.EXE
c:\program files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlwriter.exe
c:\program files\Sony\VAIO Event Service\VESMgr.exe
c:\program files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
c:\windows\System32\drivers\XAudio.exe
c:\program files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
c:\program files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
c:\program files\Sony\VAIO Event Service\VESMgrSub.exe
c:\windows\System32\igfxext.exe
c:\windows\System32\WUDFHost.exe
c:\windows\System32\igfxsrvc.exe
c:\windows\System32\igfxext.exe
c:\windows\System32\igfxsrvc.exe
c:\windows\System32\wisptis.exe
c:\program files\Common Files\microsoft shared\ink\TabTip.exe
c:\windows\System32\WTablet\Wacom_TabletUser.exe
c:\program files\Symantec\Ghost\bin\dbserv.exe
c:\program files\Symantec\Ghost\bin\rteng7.exe
c:\program files\Sony\VAIO Update 3\VAIOUpdt.exe
c:\program files\Sony\VAIO Power Management\SPMgr.exe
c:\windows\System32\igfxsrvc.exe
c:\program files\Apoint\ApMsgFwd.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\Sony Corporation\SmartWi Connection Utility\CCP.exe
c:\program files\Protector Suite QL\psqltray.exe
c:\program files\Sony Corporation\SmartWi Connection Utility\SmartWiToggletProxy.exe
c:\program files\ActivIdentity\ActivClient\acevents.exe
c:\program files\Apoint\ApntEx.exe
c:\program files\Sony Corporation\SmartWi Connection Utility\SmartWi.exe
c:\program files\WIDCOMM\Bluetooth Software\BTStackServer.exe
c:\program files\Sony Corporation\SmartWi Connection Utility\ActivationManager.exe
c:\program files\Sony Corporation\SmartWi Connection Utility\PowerManager.exe
c:\program files\Sony Corporation\SmartWi Connection Utility\ThirdPartyAppMgr.exe
c:\program files\Sony Corporation\SmartWi Connection Utility\UIManager.exe
c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
c:\windows\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe
c:\progra~1\VERIZO~1\VZACCE~1\Phoenix.exe
c:\program files\Common Files\microsoft shared\ink\InputPersonalization.exe
c:\windows\System32\wbem\WMIADAP.exe
.
**************************************************************************
.
Completion time: 2008-12-27 15:06:12 - machine was rebooted
ComboFix-quarantined-files.txt 2008-12-27 20:05:55

Pre-Run: 10,744,393,728 bytes free
Post-Run: 10,359,140,352 bytes free

373 — E O F — 2008-12-04 17:15:30
Post #4
hello

Please download the OTMoveIt3 by OldTimer or from here.
  • Save it to your desktop.
  • Please double-click OTMoveIt3.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    :Processes
explorer.exe

:Services

:Reg
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{4b98d538-b8c2-11dd-b033-001a805778a0}]

:Files

:Commands
[purity]
[emptytemp]
[start explorer]
[Reboot]
  • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt3
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.



Please download ATF Cleaner by Atribune.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.




Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.






Go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As….
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
Post #5
Once again Rorschach112, thank you! The online scan yeilded no reported threats on my system. Below are the other two scan reports: Malwarebytes' Anti-Malware 1.31 Database version: 1556 Windows 6.0.6001 Service Pack 1 27-Dec-08 16:05:51 mbam-log-2008-12-27 (16-05-51).txt Scan type: Quick Scan Objects scanned: 59441 Time elapsed: 4 minute(s), 26 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 1 Files Infected: 1 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\homeview (Trojan.DNSChanger) -> Quarantined and deleted successfully. Files Infected: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\homeview\Uninstall.lnk (Trojan.DNSChanger) -> Quarantined and deleted successfully. Second Scan: ========== PROCESSES ========== Process explorer.exe killed successfully. ========== SERVICES/DRIVERS ========== ========== REGISTRY ========== Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{4b98d538-b8c2-11dd-b033-001a805778a0}\\ deleted successfully. ========== FILES ========== ========== COMMANDS ========== File delete failed. C:\Users\ANH\AppData\Local\Temp\Low\~DFA10D.tmp scheduled to be deleted on reboot. File delete failed. C:\Users\ANH\AppData\Local\Temp\Low\~DFA131.tmp scheduled to be deleted on reboot. User's Temp folder emptied. User's Temporary Internet Files folder emptied. User's Internet Explorer cache folder emptied. Local Service Temp folder emptied. Local Service Temporary Internet Files folder emptied. File delete failed. C:\Windows\temp\asat0000.tmp scheduled to be deleted on reboot. File delete failed. C:\Windows\temp\JET401B.tmp scheduled to be deleted on reboot. File delete failed. C:\Windows\temp\JET4098.tmp scheduled to be deleted on reboot. Windows Temp folder emptied. Temp folders emptied. Explorer started successfully OTMoveIt3 by OldTimer - Version 1.0.7.2 log created on 12272008_153248 Files moved on Reboot… File C:\Users\ANH\AppData\Local\Temp\Low\~DFA10D.tmp not found! File C:\Users\ANH\AppData\Local\Temp\Low\~DFA131.tmp not found! File move failed. C:\Windows\temp\asat0000.tmp scheduled to be moved on reboot. File C:\Windows\temp\JET401B.tmp not found! File C:\Windows\temp\JET4098.tmp not found!

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