I think my pc has a few viruses. I was able to start in safe mode at first but after that I couldn't reboot back in safe mode every time I press F8 I only get the drivers selection screen to come up. Other times the screen just stays black at the windows login page I am afraid it will stay black and not let me log on to Windows. The virus has disabled all anti virus programs I have on my pc except AVG and has disabled the internet and any new updates or anti virus program installations are blocked. I have the older version of Hijack this installed and here is what I scanned. Any help is greatly appreciated! TIA!
You indeed have some nasty infections going around here.
[external image: Posted Image]Backdoor Threat
IMPORTANT NOTE: Unfortunatly One or more of the identified infections is a backdoor trojan.
This allows hackers to remotely control your computer, steal critical system information and download and execute files.
I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.
Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:
How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud? When Should I Format, How Should I Reinstall
We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you want to continue please do the following:
Download and Scan MGADiag to Validate your Windows
We need to validate/check your Windows Genuine Advantage as there seems to be a problem.
Please download Microsoft Genuine Advantage Diagnostic Tool and save it to your desktop.
Double click on MGADiag.exe to run it.
Click Run when you recieve the Security Warning.
Click Continue.
The program will now run. The diagnosis may take a several seconds, so please be patient.
Once it's complete, click on Copy button near the bottom.
Open Notepad. To do this go to Start>>Run>>In the Open field type in: Notepad
Click Ok and Notepad shall appear
Paste the contents in. To do this right-click and select Paste or Press Ctrl + V
Save this file as Validation.txt on your desktop.
Please post the contents of Validation.txt in your next reply.
If you are please follow the instructions in my previous post.
If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.
Please reply back telling us so. If you don't reply within 5-7 days the topic will need to be closed.
