Spyware / Malware / Virus Removal

[Resolved] Wifes new PC infected with pop-ups

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spence73 Topic Starter

Post #1December 22, 2008, 12:02 PM UTC

You've helped me before a couple of years ago when my machine was infected. Now my wifes new ACER Aspire One is infected with pop-ups when I go online. I am loathe to reset because it took ages to get her old files on the new laptop. I am running AVG 8.0 which keeps picking up Trojan horses. Here is the Hijackthis report:-

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:56:46 AM, on 12/23/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\igfxext.exe
C:\DOCUME~1\Ladypink\LOCALS~1\Temp\RtkBtMnt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Ladypink\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.rd.yahoo.com/customize/ycomp/def…/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.rd.yahoo.com/customize/ycomp/def…://uk.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.uk.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.uk.acer.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.rd.yahoo.com/customize/ycomp/def…://uk.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://en.uk.acer.yahoo.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: (no name) - {0B53CAE7-31B1-4175-93D0-9C01490E52CE} - C:\WINDOWS\system32\efcDTLEV.dll (file missing)
O2 - BHO: (no name) - {0C64C55E-9B1C-4FFB-8FCC-1483C56FF43E} - C:\WINDOWS\system32\nnnlklkh.dll (file missing)
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: (no name) - {C254991C-B5A5-461C-AE79-BBCB65FF28EC} - C:\WINDOWS\system32\urqOFwww.dll (file missing)
O2 - BHO: {941020f6-4efd-d398-2b14-2fd9081c9b7d} - {d7b9c180-9df2-41b2-893d-dfe46f020149} - C:\WINDOWS\system32\mvdvkf.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\Audio\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [M3000Mnt] Rundll32.exe M3000Rmv.dll ,WinMainRmv /StartStillMnt
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe /idle
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: ,avgrsstx.dll mvdvkf.dll
O20 - Winlogon Notify: nnnlklkh - nnnlklkh.dll (file missing)
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe

–
End of file - 5606 bytes

Many thanks in advance

Rorschach112

Post #2December 22, 2008, 1:30 PM UTC

Hello

Download OTScanIt2.exe to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt2 on your desktop.

Open the OTScanIt2 folder and double-click on OTScanIt.exe to start the program. Make sure you close all other programs and don't use the PC while the scan runs.
Under File Age at the top, change it from 30 days to 90 days
Under Additional Scans check the boxes beside Reg - ColumnHandlers, Reg - Desktop Components, Reg - Disabled MS Config Items, Reg - File Associations, Reg - NetSvcs, Reg - Protocol Filters, Reg - Protocol Handlers, Reg - SafeBoot Minimal, Reg - SafeBoot Network, Reg - Session Manager Settings, Reg - Winsock2 Catalogs, File - Lop Check, File - Purity Scan, Files - Signature Check, and Evnt - EventViewer Logs ( Last 10 Errors).
Under Rootkit Search change it to Yes
Under the Custom Scans box at the bottom left paste the following in

%systemroot%\Prefetch\*.* /s
%systemroot%\system32\drivers\*.dat
%systemroot%\Temp\bca4e2da.$$$
%systemroot%\Temp\ed47fa.$
%systemroot%\Temp\fa56d7ec.$$$
%systemroot%\System32\antiwpa.dll
%systemroot%\Pack.epk
%ProgramFiles%\MSN Messenger\*.zip
%ProgramFiles%\MSN Messenger\*.exe
%ProgramFiles%\MSN Messenger\*.rar
%PROGRAMFILES%\*crack*.
%PROGRAMFILES%\*keygen*.
%SYSTEMDRIVE%\*crack*.
%SYSTEMDRIVE%\*keygen*.
%SYSTEMDRIVE%\*.zip
%SYSTEMDRIVE%\*.rar
%SYSTEMDRIVE%\*.exe
%SYSTEMDRIVE%\*.dll
%systemroot%\*.zip
%systemroot%\*.rar
%systemroot%\system32\*.zip
%systemroot%\system32\*.rar
%PROGRAMFILES%\*.zip
%PROGRAMFILES%\*.rar
%PROGRAMFILES%\*.exe
%PROGRAMFILES%\*.dll
%DESKTOP%\*.zip
%DESKTOP%\*.rar
%DESKTOP%\*.exe
%DESKTOP%\*crack*.
%DESKTOP%\*keygen*.
%PROGRAMFILES%\Common Files\*.*
%PROGRAMFILES%\Common Files\*bak*.
%systemroot%\SYSTEM32\*bak*.
%PROGRAMFILES%\*bak*.
%systemroot%\ime\imjp8_1\*bak*.
%PROGRAMFILES%\QuickTime\*bak*.
%PROGRAMFILES%\Viewpoint\Viewpoint Manager\*bak*.
%PROGRAMFILES%\Analog Devices\Core\*bak*.
%USERNAME%\*.zip
%USERNAME%\*.rar
%USERNAME%\*.exe
%USERPROFILE%\*.zip
%USERPROFILE%\*.rar
%USERPROFILE%\*.exe
%ALLUSERSPROFILE%\*.zip
%ALLUSERSPROFILE%\*.rar
%ALLUSERSPROFILE%\*.exe
%APPDATA%\*.zip
%APPDATA%\*.rar
%APPDATA%\*.exe
%ALLUSERSSTARTMENU%\*.zip
%ALLUSERSSTARTMENU%\*.rar
%ALLUSERSSTARTMENU%\*.exe
%ALLUSERSSTARTUP%\*.zip
%ALLUSERSSTARTUP%\*.rar
%ALLUSERSSTARTUP%\*.exe
%ALLUSERSPROGRAMS%\*.zip
%ALLUSERSPROGRAMS%\*.rar
%ALLUSERSPROGRAMS%\*.exe
%ALLUSERSAPPDATA%\*.zip
%ALLUSERSAPPDATA%\*.rar
%ALLUSERSAPPDATA%\*.exe
%APPDATA%\*.zip
%APPDATA%\*.rar
%APPDATA%\*.exe
%APPDATA%\*.dat
%APPDATA%\*.dll
%QUICKLAUNCH%\*.zip
%QUICKLAUNCH%\*.rar
%QUICKLAUNCH%\*.exe
%STARTUP%\*.zip
%STARTUP%\*.rar
%STARTUP%\*.exe
%STARTMENU%\*.zip
%STARTMENU%\*.rar
%STARTMENU%\*.exe
%MYDOCUMENTS%\*.zip
%MYDOCUMENTS%\*.rar
%MYDOCUMENTS%\*.exe
%MYDOCUMENTS%\*crack*.
%MYDOCUMENTS%\*keygen*.
%PROGRAMFILES%\Mozilla Firefox\plugins\*.*
%PROGRAMFILES%\Internet Explorer\*.*
%PROGRAMFILES%\Mozilla Firefox\*.zip /s
%PROGRAMFILES%\Mozilla Firefox\*.rar /s
%PROGRAMFILES%\Mozilla Firefox\*.exe /s
%PROGRAMFILES%\Internet Explorer\*.zip /s
%PROGRAMFILES%\Internet Explorer\*.rar /s
%PROGRAMFILES%\Internet Explorer\*.exe /s
%SYSTEMDRIVE%\*.dat
%SYSTEMDRIVE%\*.sys
%SYSTEMROOT%\*.dat
%SYSTEMROOT%\*.sys
%systemroot%\system32\drivers\*.exe /s
%systemroot%\system32\drivers\*.zip /s
%systemroot%\system32\drivers\*.rar /s
%systemroot%\system\*.exe /s
%systemroot%\system\*.zip /s
%systemroot%\system\*.rar /s
%systemroot%\AppPatch\*.exe /s
%systemroot%\AppPatch\*.zip /s
%systemroot%\AppPatch\*.rar /s
%systemroot%\Cache\*.*
%systemroot%\Downloaded Program Files\*.*
%systemroot%\Fonts\*.exe /s
%systemroot%\Fonts\*.zip /s
%systemroot%\Fonts\*.rar /s
%systemroot%\Fonts\*.dll /s
%systemroot%\Help\*.exe /s
%systemroot%\Help\*.zip /s
%systemroot%\Help\*.rar /s
%systemroot%\Tasks\*.*
%APPDATA%\*.sys
%APPDATA%\Google\*.*
%systemroot%\system32\serauth1.dll
%systemroot%\system32\serauth2.dll
%systemroot%\system32\sysaudio.sys
%PROGRAMFILES%\*TinyProxy*.
HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla|extensions /rs
%systemroot%\system32\inf\*.exe /s
%systemroot%\system32\inf\*.zip /s
%systemroot%\system32\inf\*.rar /s
%systemroot%\system32\inf\*.dll /s
%PROGRAMFILES%\Bitlord\Downloads\*.zip /s
%PROGRAMFILES%\Bitlord\Downloads\*.rar /s
%PROGRAMFILES%\Bitlord\Downloads\*.exe /s
%PROGRAMFILES%\Bitlord\Downloads\*crack*.
%PROGRAMFILES%\Bitlord\Downloads\*keygen*.
%PROGRAMFILES%\eMule\Incoming\*.zip /s
%PROGRAMFILES%\eMule\Incoming\*.rar /s
%PROGRAMFILES%\eMule\Incoming\*.exe /s
%PROGRAMFILES%\eMule\Incoming\*crack*.
%PROGRAMFILES%\eMule\Incoming\*keygen*.
%ProgramFiles%\Bittorent\downloads\*.zip /s
%ProgramFiles%\Bittorent\downloads\*.exe /s
%ProgramFiles%\Bittorent\downloads\*.rar /s
%PROGRAMFILES%\Bittorent\Downloads\*crack*.
%PROGRAMFILES%\Bittorent\Downloads\*keygen*.
%ProgramFiles%\Bearshare\Shared\*.zip /s
%ProgramFiles%\Bearshare\Shared\*.exe /s
%ProgramFiles%\Bearshare\Shared\*.rar /s
%ProgramFiles%\Bearshare\Shared\*crack*.
%ProgramFiles%\Bearshare\Shared\*keygen*.
%ProgramFiles%\Morpheus\My Shared Folder\*.zip /s
%ProgramFiles%\Morpheus\My Shared Folder\*.exe /s
%ProgramFiles%\Morpheus\My Shared Folder\*.rar /s
%ProgramFiles%\Morpheus\My Shared Folder\*crack*.
%ProgramFiles%\Morpheus\My Shared Folder\*keygen*.
%ProgramFiles%\uTorrent\Downloads\*.zip /s
%ProgramFiles%\uTorrent\Downloads\*.exe /s
%ProgramFiles%\uTorrent\Downloads\*.rar /s
%ProgramFiles%\uTorrent\Downloads\*crack*.
%ProgramFiles%\uTorrent\Downloads\*keygen*.
%ProgramFiles%\Kazaa Lite\My Shared Folder\*.zip /s
%ProgramFiles%\Kazaa Lite\My Shared Folder\*.exe /s
%ProgramFiles%\Kazaa Lite\My Shared Folder\*.rar /s
%ProgramFiles%\Kazaa Lite\My Shared Folder\*crack*.
%ProgramFiles%\Kazaa Lite\My Shared Folder\*keygen*.
%ProgramFiles%\Kazaa\My Shared Folder\*.zip /s
%ProgramFiles%\Kazaa\My Shared Folder\*.exe /s
%ProgramFiles%\Kazaa\My Shared Folder\*.rar /s
%ProgramFiles%\Kazaa\My Shared Folder\*crack*.
%ProgramFiles%\Kazaa\My Shared Folder\*keygen*.
%ProgramFiles%\Icq\Shared Files\*.zip /s
%ProgramFiles%\Icq\Shared Files\*.exe /s
%ProgramFiles%\Icq\Shared Files\*.rar /s
%ProgramFiles%\Icq\Shared Files\*crack*.
%ProgramFiles%\Icq\Shared Files\*keygen*.
%ProgramFiles%\Direct Connect\Received Files\*.zip /s
%ProgramFiles%\Direct Connect\Received Files\*.exe /s
%ProgramFiles%\Direct Connect\Received Files\*.rar /s
%ProgramFiles%\Direct Connect\Received Files\*crack*.
%ProgramFiles%\Direct Connect\Received Files\*keygen*.
Now click the Run Scan button on the toolbar. Make sure not to use the PC while the program is running or it will freeze.
When the scan is complete Notepad will open with the report file loaded in it.
Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.

Use the Add Reply button and post the information back here in an attachment. I will review it when it comes in. The last line is < End of Report >, so make sure that is the last line in the attached report.

Make sure you attach the report in your reply. If it is too big to upload, then zip the text file and upload it that way

spence73

Post #3December 22, 2008, 5:09 PM UTC

📎OTScanIt.Txt Hi Many thanks for your prompt response - I honestly don't know what we would do without you guys out there! I have attached the OTScanIt file as requested. Incidentally, as thhe scan was running, AVG8.0 picked up that one of the files it was trying to read was a Trojan horse. VMT Spence73

Rorschach112

Post #4December 22, 2008, 5:16 PM UTC

Hello

Start OTScanIt2. Copy/Paste the information in the quotebox below into the panel where it says "Paste fix here" and then click the Run Fix button.

[Kill Explorer]
[Unregister Dlls]
[Registry - Safe List]
< BHO's [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
YN -> {0B53CAE7-31B1-4175-93D0-9C01490E52CE} [HKLM] -> %SystemRoot%\system32\efcDTLEV.dll [Reg Error: Value does not exist or could not be read.]
YN -> {0C64C55E-9B1C-4FFB-8FCC-1483C56FF43E} [HKLM] -> %SystemRoot%\system32\nnnlklkh.dll [Reg Error: Value does not exist or could not be read.]
YN -> {C254991C-B5A5-461C-AE79-BBCB65FF28EC} [HKLM] -> %SystemRoot%\system32\urqOFwww.dll [Reg Error: Value does not exist or could not be read.]
YY -> {d7b9c180-9df2-41b2-893d-dfe46f020149} [HKLM] -> %SystemRoot%\system32\mvdvkf.dll [Reg Error: Value does not exist or could not be read.]
< Internet Explorer ToolBars [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ToolBar
YN -> "{0BF43445-2F28-4351-9252-17FE6E806AA0}" [HKLM] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
< Run [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YN -> "Alcmtr" -> %SystemRoot%\Alcmtr.exe [ALCMTR.EXE]
YN -> "M3000Mnt" -> [Rundll32.exe M3000Rmv.dll ,WinMainRmv /StartStillMnt]
< Internet Explorer Extensions [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Extensions\
YN -> CmdMapping\\"{2670000A-7350-4f3c-8081-5663EE0C6C49}" [HKLM] -> [Reg Error: Key does not exist or could not be opened.]
YN -> CmdMapping\\"{92780B25-18CC-41C8-B9BE-3C9C571A8263}" [HKLM] -> [Reg Error: Key does not exist or could not be opened.]
YN -> CmdMapping\\"{DFB852A3-47F8-48C4-A200-58CAB36FD2A2}" [HKLM] -> [Reg Error: Key does not exist or could not be opened.]
< AppInit_DLLs [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs
*AppInit_DLLs* -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_Dlls
YN -> avgrsstx.dll mvdvkf.dll ->
< AppInit_DLLs [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs
< Winlogon\Notify settings [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
YN -> nnnlklkh ->
< ShellExecuteHooks [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks
YN -> "{0C64C55E-9B1C-4FFB-8FCC-1483C56FF43E}" [HKLM] -> %SystemRoot%\system32\nnnlklkh.dll []
< LSA Authentication Packages [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\\Authentication Packages
*LSA Authentication Packages* -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\\Authentication Packages
YY -> C:\WINDOWS\system32\urqOFwww ->
< LSA Authentication Packages [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\\Authentication Packages
[Alternate Data Streams]
NY -> @Alternate Data Stream - 0 bytes -> %UserProfile%\My Documents\Thumbs.db:encryptable
[Custom Scans]
NY -> avg_free_stf_en_8_173a1373.exe -> C:\avg_free_stf_en_8_173a1373.exe
NY -> sdsetup.exe -> C:\sdsetup.exe
NY -> spybotsd160.exe -> C:\spybotsd160.exe
NY -> wrar380.exe -> C:\wrar380.exe
NY -> M3000LAp.exe -> C:\WINDOWS\system\M3000LAp.exe
[Empty Temp Folders]
[Start Explorer]
[Reboot]

The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here

I will review the information when it comes back in.

spence73

Post #5December 22, 2008, 7:25 PM UTC

📎12232008_190921.txt Many thanks again. Please see attached log from the fix. Spence73

Rorschach112

Post #6December 22, 2008, 11:09 PM UTC

hello

Please download ATF Cleaner by Atribune.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

Go to Kaspersky website and perform an online antivirus scan.

Read through the requirements and privacy statement and click on Accept button.
It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
When the downloads have finished, click on Settings.
Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
- Spyware, Adware, Dialers, and other potentially dangerous programs
  Archives
  Mail databases
Click on My Computer under Scan.
Once the scan is complete, it will display the results. Click on View Scan Report.
You will see a list of infected items there. Click on Save Report As….
Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.

spence73

Post #7December 23, 2008, 10:27 AM UTC

Thank You I have carried out the actions as requested, below is the MBAM log:- Malwarebytes' Anti-Malware 1.31 Database version: 1535 Windows 5.1.2600 Service Pack 3 12/24/2008 8:54:56 AM mbam-log-2008-12-24 (08-54-56).txt Scan type: Quick Scan Objects scanned: 46456 Time elapsed: 1 minute(s), 43 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 6 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 2 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\WINDOWS\system32\ybjkgaml.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully. C:\WINDOWS\system32\lmagkjby.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully. This is the Kaspersky report:- ——————————————————————————– Scan settings: Scan using the following database: extended Scan archives: yes Scan mail databases: yes Scan area - My Computer: C:\ E:\ Scan statistics: Files scanned: 30035 Threat name: 2 Infected objects: 2 Suspicious objects: 0 Duration of the scan: 01:04:32 File name / Threat name / Threats count C:\System Volume Information\_restore{BF71FC7C-C3ED-41AB-842B-5E69B0FE98F8}\RP22\A0002471.exe Infected: Trojan-Downloader.Win32.Zlob.spb 1 C:\System Volume Information\_restore{BF71FC7C-C3ED-41AB-842B-5E69B0FE98F8}\RP22\A0002471.exe Infected: Trojan.Win32.BHO.ffb 1 The selected area was scanned. I await your next instruction! VMT

Rorschach112

Post #8December 23, 2008, 10:32 PM UTC

hello

Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
Double click on RSIT.exe to run RSIT.
Click Continue at the disclaimer screen.
Once it has finished, two logs will open. Please post the contents of both log.txt (<info.txt (<

spence73

Post #9December 23, 2008, 11:38 PM UTC

Thanks for your continued help. Here are the logs you requested:-

log.txt

Logfile of random's system information tool 1.05 (written by random/random)
Run by [removed] at 2008-12-24 23:27:52
Microsoft Windows XP Home Edition Service Pack 3
System drive C: has 100 GB (93%) free of 108 GB
Total RAM: 1012 MB (65% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:28:26 PM, on 12/24/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\DOCUME~1\Ladypink\LOCALS~1\Temp\RtkBtMnt.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Ladypink\Desktop\RSIT.exe
C:\Documents and Settings\Ladypink\Desktop\Ladypink.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.rd.yahoo.com/customize/ycomp/def…/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.rd.yahoo.com/customize/ycomp/def…://uk.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.uk.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.uk.acer.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.rd.yahoo.com/customize/ycomp/def…://uk.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://en.uk.acer.yahoo.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\Audio\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe /idle
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/download/AutoDL?BundleId=26688
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

–
End of file - 5763 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\AppleSoftwareUpdate.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]
&Yahoo! Toolbar Helper - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll [2007-09-05 816400]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
Java™ Plug-In SSV Helper - C:\Program Files\Java\jre6\bin\ssv.dll [2008-12-24 320920]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A057A204-BACC-4D26-9990-79A187E2698E}]
AVG Security Toolbar - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL [2008-10-27 2055960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java™ Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2008-12-24 34816]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2008-12-24 73728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{EF99BD32-C1FB-11D2-892F-0090271D4F88} - Yahoo! Toolbar - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll [2007-09-05 816400]
{A057A204-BACC-4D26-9990-79A187E2698E} - AVG Security Toolbar - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL [2008-10-27 2055960]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"LaunchApp"=Alaunch []
"IgfxTray"=C:\WINDOWS\system32\igfxtray.exe [2008-02-28 141848]
"Persistence"=C:\WINDOWS\system32\igfxpers.exe [2008-02-28 137752]
"RTHDCPL"=C:\WINDOWS\RTHDCPL.EXE [2008-05-16 16862720]
"AzMixerSel"=C:\Program Files\Realtek\Audio\InstallShield\AzMixerSel.exe [2006-07-17 53248]
"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2008-04-25 1044480]
"IMJPMIG8.1"=C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE [2008-04-15 208952]
"LManager"=C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE [2008-05-14 821768]
"WarReg_PopUp"=C:\Acer\WR_PopUp\WarReg_PopUp.exe [2007-02-20 61440]
"eRecoveryService"=C:\Acer\Empowering Technology\eRecovery\eRAgent.exe [2008-05-22 425984]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2007-03-14 257088]
"DAEMON Tools"=C:\Program Files\DAEMON Tools\daemon.exe [2005-12-10 133016]
"AVG8_TRAY"=C:\PROGRA~1\AVG\AVG8\avgtray.exe [2008-12-23 1261336]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2007-02-16 282624]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2008-12-24 136600]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"Malwarebytes' Anti-Malware"=C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe [2008-12-03 399504]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-15 15360]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2007-03-08 40048]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
C:\WINDOWS\system32\hkcmd.exe [2008-02-28 166424]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSPY2002]
C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe [2008-04-15 59392]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PHIME2002A]
C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE [2008-04-15 455168]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PHIME2002ASync]
C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE [2008-04-15 455168]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
C:\Program Files\QuickTime\qttask.exe [2007-02-16 282624]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^InterVideo WinCinema Manager.lnk]
C:\PROGRA~1\INTERV~1\Common\Bin\WINCIN~1.EXE [2008-06-05 114688]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Ladypink^Start Menu^Programs^Startup^Microsoft Find Fast.lnk]
C:\PROGRA~1\MICROS~2\Office\FINDFAST.EXE [1996-11-17 111376]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Ladypink^Start Menu^Programs^Startup^Office Startup.lnk]
C:\PROGRA~1\MICROS~2\Office\OSA.EXE [1996-11-17 51984]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxdev.dll [2008-02-15 208896]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\iTunes\iTunes.exe"="C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes"
"C:\Program Files\AVG\AVG8\avgupd.exe"="C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

======List of files/folders created in the last 1 months======

2008-12-24 23:27:52 —-D—- C:\rsit
2008-12-24 08:59:23 —-D—- C:\WINDOWS\Sun
2008-12-24 08:59:11 —-A—- C:\WINDOWS\system32\javaws.exe
2008-12-24 08:59:11 —-A—- C:\WINDOWS\system32\javaw.exe
2008-12-24 08:59:11 —-A—- C:\WINDOWS\system32\java.exe
2008-12-24 08:59:11 —-A—- C:\WINDOWS\system32\deploytk.dll
2008-12-24 08:58:56 —-D—- C:\Program Files\Java
2008-12-24 08:57:52 —-D—- C:\Documents and Settings\Ladypink\Application Data\Sun
2008-12-24 08:41:39 —-D—- C:\Documents and Settings\Ladypink\Application Data\Malwarebytes
2008-12-24 08:41:33 —-D—- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-12-24 08:41:32 —-D—- C:\Program Files\Malwarebytes' Anti-Malware
2008-12-23 19:09:21 —-D—- C:\_OTScanIt
2008-12-23 11:41:46 —-D—- C:\Program Files\HijackThis
2008-12-23 11:07:35 —-A—- C:\WINDOWS\_MSRSTRT.EXE
2008-12-23 11:04:36 —-D—- C:\Program Files\HistorySweep
2008-12-23 10:19:33 —-A—- C:\WINDOWS\system32\xpydkqyp.dll

======List of files/folders modified in the last 1 months======

2008-12-24 23:28:26 —-D—- C:\WINDOWS\Temp
2008-12-24 23:27:50 —-D—- C:\WINDOWS\Prefetch
2008-12-24 08:59:23 —-D—- C:\WINDOWS
2008-12-24 08:59:22 —-SD—- C:\WINDOWS\Downloaded Program Files
2008-12-24 08:59:21 —-D—- C:\WINDOWS\system32\CatRoot2
2008-12-24 08:59:16 —-SHD—- C:\WINDOWS\Installer
2008-12-24 08:59:11 —-AD—- C:\WINDOWS\system32
2008-12-24 08:58:56 —-RD—- C:\Program Files
2008-12-24 08:41:36 —-AD—- C:\WINDOWS\system32\drivers
2008-12-24 08:34:08 —-A—- C:\WINDOWS\system32\PerfStringBackup.INI
2008-12-23 20:22:32 —-A—- C:\WINDOWS\SchedLgU.Txt
2008-12-23 19:09:46 —-AD—- C:\WINDOWS\system
2008-12-23 11:42:51 —-D—- C:\HijackThis
2008-12-23 11:04:48 —-A—- C:\WINDOWS\win.ini
2008-12-23 10:57:30 —-A—- C:\WINDOWS\system.ini
2008-12-23 10:50:41 —-D—- C:\Program Files\Spybot - Search & Destroy
2008-12-23 10:50:40 —-D—- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-12-23 10:47:54 —-ASH—- C:\WINDOWS\system32\wwwFOqru.ini
2008-12-23 10:46:05 —-ASH—- C:\WINDOWS\system32\wwwFOqru.ini2
2008-12-23 10:24:06 —-A—- C:\WINDOWS\system32\4b596699-.txt

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 AvgLdx86;AVG Free AVI Loader Driver x86; C:\WINDOWS\System32\Drivers\avgldx86.sys [2008-10-27 97928]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86; C:\WINDOWS\System32\Drivers\avgmfx86.sys [2008-10-27 26824]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-15 36352]
R1 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\WINDOWS\system32\DRIVERS\wmiacpi.sys [2008-04-14 8832]
R3 AR5416;Atheros AR5008 Wireless Network Adapter Service; C:\WINDOWS\system32\DRIVERS\athw.sys [2008-05-21 1312576]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\WINDOWS\system32\DRIVERS\CmBatt.sys [2008-04-14 13952]
R3 DKbFltr;Dritek Keyboard Filter Driver; C:\WINDOWS\system32\DRIVERS\DKbFltr.sys [2004-12-08 16896]
R3 dtscsi;dtscsi; C:\WINDOWS\System32\Drivers\dtscsi.sys [2008-10-26 223128]
R3 GEARAspiWDM;GEARAspiWDM; C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys [2006-09-19 15664]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2008-04-15 144384]
R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\igxpmp32.sys [2008-02-15 5854752]
R3 int15.sys;int15.sys; \??\C:\Acer\Empowering Technology\eRecovery\int15.sys []
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\WINDOWS\system32\drivers\RtkHDAud.sys [2008-05-20 4800000]
R3 M3000Srv;Acer Crystal Eye webcam Driver; C:\WINDOWS\System32\Drivers\M3000KNT.sys [2008-05-05 254976]
R3 RTLE8023xp;Realtek 10/100/1000 PCI-E NIC Family NDIS XP Driver; C:\WINDOWS\system32\DRIVERS\Rtenicxp.sys [2008-07-01 108800]
R3 SynTP;Synaptics TouchPad Driver; C:\WINDOWS\system32\DRIVERS\SynTP.sys [2008-04-25 225024]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-14 30208]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-14 59520]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-14 20608]
S3 CCDECODE;Closed Caption Decoder; C:\WINDOWS\system32\DRIVERS\CCDECODE.sys [2008-04-13 17024]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\WINDOWS\system32\drivers\MSTEE.sys [2008-04-13 5504]
S3 NABTSFEC;NABTS/FEC VBI Codec; C:\WINDOWS\system32\DRIVERS\NABTSFEC.sys [2008-04-13 85248]
S3 NdisIP;Microsoft TV/Video Connection; C:\WINDOWS\system32\DRIVERS\NdisIP.sys [2008-04-13 10880]
S3 SLIP;BDA Slip De-Framer; C:\WINDOWS\system32\DRIVERS\SLIP.sys [2008-04-15 11136]
S3 streamip;BDA IPSink; C:\WINDOWS\system32\DRIVERS\StreamIP.sys [2008-04-15 15232]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-15 26368]
S3 WSTCODEC;World Standard Teletext Codec; C:\WINDOWS\system32\DRIVERS\WSTCODEC.SYS [2008-04-13 19200]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 avg8wd;AVG Free8 WatchDog; C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2008-10-27 231704]
R2 IviRegMgr;IviRegMgr; C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe [2007-01-05 112152]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2008-12-24 152984]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2007-03-14 500800]
S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-15 267776]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe [2004-07-15 32768]

—————–EOF—————–

info.txt

info.txt logfile of random's system information tool 1.05 2008-12-24 23:28:29

======Uninstall list======

–>C:\Program Files\InstallShield Installation Information\{69333A04-5134-40A5-A055-9166A7AA1EC8}\setup.exe -runfromtemp -l0x0009 -removeonly
–>rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Acer Crystal Eye Webcam 1.0.1.3–>C:\Program Files\InstallShield Installation Information\{F7952CA2-A925-4CA1-A934-A46E8EC9CA18}\setup.exe -runfromtemp -l0x0009 -removeonly
Acer ScreenSaver–>RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{79DD56FC-DB8B-47F5-9C80-78B62E05F9BC}\setup.exe" -l0x9 -removeonly
Activation Assistant for the 2007 Microsoft Office suites–>"C:\Documents and Settings\All Users\Application Data\{174892B1-CBE7-44F5-86FF-AB555EFD73A3}\Microsoft Office Activation Assistant.exe" REMOVE=TRUE MODIFY=FALSE
Adobe Flash Player ActiveX–>C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.0–>MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81000000003}
Apple Software Update–>MsiExec.exe /I{A260B422-70E1-41E2-957D-F76FA21266D5}
Atheros for Acer Driver v7.6.0.224_Foxconn Installation Program–>C:\Program Files\InstallShield Installation Information\{28006915-2739-4EBE-B5E8-49B25D32EB33}\Setup.exe -runfromtemp -l0x0009 -removeonly
AVG Free 8.0–>C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL
HijackThis 2.0.2–>"C:\Documents and Settings\Ladypink\Desktop\HijackThis.exe" /uninstall
Intel® Graphics Media Accelerator Driver–>C:\WINDOWS\system32\igxpun.exe -uninstall
InterVideo WinDVD–>"C:\Program Files\InstallShield Installation Information\{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}\setup.exe" REMOVEALL
iTunes–>MsiExec.exe /I{AB90749C-7422-4580-8A7A-66CC5E9E5F98}
Java™ 6 Update 11–>MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216011FF}
JMicron JMB38X Flash Media Controller–>"C:\Program Files\InstallShield Installation Information\{26604C7E-A313-4D12-867F-7C6E7820BE4C}\setup.exe" delpkg
Launch Manager–>C:\WINDOWS\UnInst32.exe QtZgAcer.UNI
Malwarebytes' Anti-Malware–>"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft .NET Framework 1.1–>msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1–>MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft Office 97, Professional Edition–>C:\Program Files\Microsoft Office\Office\Setup\Acme.exe /w Off97Pro.STF
Microsoft Visual C++ 2005 Redistributable–>MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Works–>MsiExec.exe /I{6D52C408-B09A-4520-9B18-475B81D393F1}
QuickTime–>MsiExec.exe /I{5E863175-E85D-44A6-8968-82507D34AE7F}
REALTEK GbE & FE Ethernet PCI-E NIC Driver–>C:\Program Files\InstallShield Installation Information\{C9BED750-1211-4480-B1A5-718A3BE15525}\setup.exe -runfromtemp -l0x0009 -removeonly
Realtek High Definition Audio Driver–>RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}\Setup.exe" -l0x9 -removeonly
Synaptics Pointing Device Driver–>rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
Update for Windows XP (KB898461)–>"C:\WINDOWS\$NtUninstallKB898461$\spuninst\spuninst.exe"
WinRAR archiver–>C:\Program Files\WinRAR\uninstall.exe
Yahoo! Toolbar–>C:\PROGRA~1\Yahoo!\Common\unyt.exe

======Security center information======

AV: AVG Anti-Virus Free

System event log

Computer Name: NATALIE
Event Code: 7036
Message: The Network Location Awareness (NLA) service entered the running state.

Record Number: 5
Source Name: Service Control Manager
Time Written: 20081025021144.000000+060
Event Type: information
User:

Computer Name: NATALIE
Event Code: 7035
Message: The Network Location Awareness (NLA) service was successfully sent a start control.

Record Number: 4
Source Name: Service Control Manager
Time Written: 20081025021144.000000+060
Event Type: information
User: NT AUTHORITY\SYSTEM

Computer Name: NATALIE
Event Code: 7035
Message: The Fast User Switching Compatibility service was successfully sent a start control.

Record Number: 3
Source Name: Service Control Manager
Time Written: 20081025021144.000000+060
Event Type: information
User: NT AUTHORITY\SYSTEM

Computer Name: NATALIE
Event Code: 7036
Message: The Terminal Services service entered the running state.

Record Number: 2
Source Name: Service Control Manager
Time Written: 20081025021144.000000+060
Event Type: information
User:

Computer Name: NATALIE
Event Code: 7035
Message: The Fax service was successfully sent a stop control.

Record Number: 1
Source Name: Service Control Manager
Time Written: 20081025021134.000000+060
Event Type: information
User: NT AUTHORITY\SYSTEM

Application event log

Computer Name: NATALIE
Event Code: 1000
Message: Performance counters for the WmiApRpl (WmiApRpl) service were loaded successfully.
The Record Data contains the new index values assigned
to this service.

Record Number: 5
Source Name: LoadPerf
Time Written: 20081025021515.000000+060
Event Type: information
User:

Computer Name: NATALIE
Event Code: 1001
Message: Performance counters for the WmiApRpl (WmiApRpl) service were removed successfully.
The Record Data contains the new values of the system Last Counter and
Last Help registry entries.

Record Number: 4
Source Name: LoadPerf
Time Written: 20081025021515.000000+060
Event Type: information
User:

Computer Name: NATALIE
Event Code: 102
Message: wuaueng.dll (3540) SUS20ClientDataStore: The database engine started a new instance (0).

Record Number: 3
Source Name: ESENT
Time Written: 20081025021205.000000+060
Event Type: information
User:

Computer Name: NATALIE
Event Code: 100
Message: wuauclt (3540) The database engine 5.01.2600.5512 started.

Record Number: 2
Source Name: ESENT
Time Written: 20081025021205.000000+060
Event Type: information
User:

Computer Name: NATALIE
Event Code: 5000
Message:
Record Number: 1
Source Name: McLogEvent
Time Written: 20081025021140.000000+060
Event Type: information
User: NT AUTHORITY\SYSTEM

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\QuickTime\QTSystem\
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 28 Stepping 2, GenuineIntel
"PROCESSOR_REVISION"=1c02
"NUMBER_OF_PROCESSORS"=2
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"CLASSPATH"=.;C:\Program Files\QuickTime\QTSystem\QTJava.zip
"QTJAVA"=C:\Program Files\QuickTime\QTSystem\QTJava.zip

—————–EOF—————–

VMT

spence73

Rorschach112

Post #10December 24, 2008, 1:15 AM UTC

hello

Please download the OTMoveIt3 by OldTimer or from here.

Save it to your desktop.
Please double-click OTMoveIt3.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).

Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

:Processes
explorer.exe

:Services

:Reg

:files
C:\WINDOWS\system32\wwwFOqru.ini
C:\WINDOWS\system32\wwwFOqru.ini2
C:\WINDOWS\system32\4b596699-.txt
C:\WINDOWS\system32\xpydkqyp.dll


:Commands
[purity]
[emptytemp]
[start explorer]
[Reboot]

Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
Click the red Moveit! button.
Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
Close OTMoveIt3

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

spence73

Post #11December 24, 2008, 10:43 AM UTC

hello again There was no need to re-open the notepad file as it opened automatically after reboot. Here are the contents of the log:- ========== PROCESSES ========== Process explorer.exe killed successfully. ========== SERVICES/DRIVERS ========== ========== REGISTRY ========== ========== FILES ========== C:\WINDOWS\system32\wwwFOqru.ini moved successfully. C:\WINDOWS\system32\wwwFOqru.ini2 moved successfully. C:\WINDOWS\system32\4b596699-.txt moved successfully. DllUnregisterServer procedure not found in C:\WINDOWS\system32\xpydkqyp.dll C:\WINDOWS\system32\xpydkqyp.dll NOT unregistered. C:\WINDOWS\system32\xpydkqyp.dll moved successfully. ========== COMMANDS ========== File delete failed. C:\DOCUME~1\Ladypink\LOCALS~1\Temp\RtkBtMnt.exe scheduled to be deleted on reboot. File delete failed. C:\DOCUME~1\Ladypink\LOCALS~1\Temp\~DF34B9.tmp scheduled to be deleted on reboot. User's Temp folder emptied. User's Temporary Internet Files folder emptied. User's Internet Explorer cache folder emptied. File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat scheduled to be deleted on reboot. Local Service Temp folder emptied. Local Service Temporary Internet Files folder emptied. File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_498.dat scheduled to be deleted on reboot. Windows Temp folder emptied. Java cache emptied. Temp folders emptied. Explorer started successfully OTMoveIt3 by OldTimer - Version 1.0.7.2 log created on 12252008_102049 Files moved on Reboot… File C:\DOCUME~1\Ladypink\LOCALS~1\Temp\RtkBtMnt.exe not found! C:\DOCUME~1\Ladypink\LOCALS~1\Temp\~DF34B9.tmp moved successfully. File move failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat scheduled to be moved on reboot. File move failed. C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat scheduled to be moved on reboot. File move failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat scheduled to be moved on reboot. File C:\WINDOWS\temp\Perflib_Perfdata_498.dat not found! Thanks spence73

Rorschach112

Post #12December 24, 2008, 2:06 PM UTC

Your logs are clean

Make sure you have an Internet Connection.
Download OTCleanIt to your desktop and run it
A list of tool components used in the Cleanup of malware will be downloaded.
If your Firewall or Real Time protection attempts to block OTCleanUp to reach the Internet, please allow the application to do so.
Click Yes to beging the Cleanup process and remove these components, including this application.
You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here :
http://www.adobe.com/products/acrobat/readstep2.html

Now we need to create a new System Restore point.

Click Start Menu > Run > type (or copy and paste)

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it and click Create, when the confirmation screen shows the restore point has been created click Close.

Next goto Start Menu > Run > type

cleanmgr

Click OK, Disk Cleanup will open and start calculating the amount of space that can be freed, Once thats finished it will open the Disk Cleanup options screen, click the More Options tab then click Clean up on the system restore area and choose Yes at the confirmation window which will remove all the restore points except the one we just created.

To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window.

Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:

SpywareBlaster protects against bad ActiveX

* SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program or there will be a conflict.

Make Internet Explorer more secure

Click Start > Run
Type Inetcpl.cpl & click OK
Click on the Security tab
Click Reset all zones to default level
Make sure the Internet Zone is selected & Click Custom level
In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
Next Click OK, then Apply button and then OK to exit the Internet Properties page.

*ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

*NoScript - Addon for Firefox that stops all scripts from running on websites. Stops malicious software from invading via flash, java, javascript, and many other entry points.

*Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

*ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

* Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.

Thank you for your patience, and performing all of the procedures requested.

spence73

Post #13December 24, 2008, 3:58 PM UTC

Many thanks for you help and a very merry xmas to you

spence73

Rorschach112

Post #14December 25, 2008, 12:26 AM UTC

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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