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[Closed] New guy first log?

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This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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I guess,… it was suggested,… that I post this log somewhere. I hope this is the right place…

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:11:54 PM, on 12/21/08
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\EM_EXEC.EXE
C:\SCANJET\PRECISIONSCANLT\HPPWRSAV.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\USBMONIT.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\SYSTEM\LXAMSP32.EXE
C:\WINDOWS\SYSTEM\INTERNAT.EXE
C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
C:\PROGRAM FILES\CALLWAVE\IAM.EXE
C:\PROGRAM FILES\LEXMARKX63\ACBTNMGR_X63.EXE
C:\PROGRAM FILES\LEXMARKX63\ACMONITOR_X63.EXE
C:\PROGRAM FILES\OLYMPUS\CAMEDIA MASTER 4.2\CM_CAMERA.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE
C:\PROGRAM FILES\AMERICA ONLINE 8.0A\AOL.EXE
C:\PROGRAM FILES\AMERICA ONLINE 8.0A\WAOL.EXE
C:\PROGRAM FILES\AMERICA ONLINE 8.0A\AOLWBSPD.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
C:\PROGRAM FILES\TREND MICRO\HIJACKTHIS\HIJACKTHIS.EXE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dogpile.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://dogpile.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Yahoo!
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {08E74C67-99A6-45C7-94DA-A397A8FD8082} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_16\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\LOGITECH\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [hppwrsav] C:\SCANJET\PrecisionScanLT\hppwrsav.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [Gene USB Monitor] C:\WINDOWS\SYSTEM\USBMonit.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [lxamsp32.exe] lxamsp32.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [internat.exe] internat.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\.DEFAULT\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (User 'Default user')
O4 - .DEFAULT Startup: CallWave.lnk = C:\Program Files\CallWave\IAM.EXE (User 'Default user')
O4 - .DEFAULT Startup: AcBtnMgr_X63.exe.lnk = C:\Program Files\LexmarkX63\AcBtnMgr_X63.exe (User 'Default user')
O4 - .DEFAULT Startup: ACMonitor_X63.exe.lnk = C:\Program Files\LexmarkX63\ACMonitor_X63.exe (User 'Default user')
O4 - .DEFAULT Startup: Logitech Desktop Messenger.pif = C:\PROGRA~1\LOGITECH\MOUSEW~1\MOUSE.EXE (User 'Default user')
O4 - .DEFAULT Startup: Microsoft Office Find Fast Indexer.lnk = C:\MSOffice\Office\FINDFAST.EXE (User 'Default user')
O4 - .DEFAULT Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 8.0a\aoltray.exe (User 'Default user')
O4 - .DEFAULT Startup: Microsoft Office Fast Start.lnk = C:\MSOffice\Office\FASTBOOT.EXE (User 'Default user')
O4 - .DEFAULT Startup: Microsoft Office Shortcut Bar.lnk = C:\MSOffice\Office\MSOFFICE.EXE (User 'Default user')
O4 - .DEFAULT Startup: CAMEDIA Master.lnk = C:\Program Files\OLYMPUS\CAMEDIA Master 4.2\CM_camera.exe (User 'Default user')
O4 - .DEFAULT Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE (User 'Default user')
O4 - Startup: CallWave.lnk = C:\Program Files\CallWave\IAM.EXE
O4 - Startup: AcBtnMgr_X63.exe.lnk = C:\Program Files\LexmarkX63\AcBtnMgr_X63.exe
O4 - Startup: ACMonitor_X63.exe.lnk = C:\Program Files\LexmarkX63\ACMonitor_X63.exe
O4 - Startup: Logitech Desktop Messenger.pif = C:\PROGRA~1\LOGITECH\MOUSEW~1\MOUSE.EXE
O4 - Startup: Microsoft Office Find Fast Indexer.lnk = C:\MSOffice\Office\FINDFAST.EXE
O4 - Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 8.0a\aoltray.exe
O4 - Startup: Microsoft Office Fast Start.lnk = C:\MSOffice\Office\FASTBOOT.EXE
O4 - Startup: Microsoft Office Shortcut Bar.lnk = C:\MSOffice\Office\MSOFFICE.EXE
O4 - Startup: CAMEDIA Master.lnk = C:\Program Files\OLYMPUS\CAMEDIA Master 4.2\CM_camera.exe
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\WINDOWS\SYSTEM\SHDOCVW.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\WINDOWS\SYSTEM\SHDOCVW.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm (file missing)
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_16\BIN\SSV.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_16\BIN\SSV.DLL
O12 - Plugin for .adp: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.yahoo.com
O16 - DPF: {1DEFB8C0-22A7-4E58-B735-43A169CDA2AB} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt4_x.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
O16 - DPF: Yahoo! Checkers - http://download.games.yahoo.com/games/clients/y/kt3_x.cab
O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct0_x.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40} (AOL Content Update) - http://esupport.aol.com/help/acp2/engine/aolcoach_core_1.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = aoldsl.net
O24 - Desktop Component 0: (no name) - (no file)
–
End of file - 8460 bytes
[external image: Posted Image]

DO NOT use any TOOLS such as Combofix, Vundofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.




Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.


Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Thank you for your reply and assistance. Unfortunately, my printer has chosen this time to pack it in too so I'm having to write this out long hand.

I understand, stick with this thread until cleared.

I understand, use no tools unless specifically instructed.

I understand delete nothing unless specifically instructed.

Being a Neanderthal anent computers I shall endeavor to follow instructions most exactly. On that note, I do have one question… In your instructions to "clear away" [ex] "Clear "Hide file extensions for known file types." What exactly, do you mean by "clear away"?

Clear "Hide file extensions for known file types." What exactly, do you mean by "clear away"?

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.

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