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[Resolved] Let's try again....Hijacked

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Post #1
IE loading very slow if at all. Pop-up warning of spyware/malware infecting computer….click here for fix….Spybot Search and Destroy warning of home page change warning on startup….please help….here is my log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:38:32 AM, on 12/18/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINNT\System32\E_S00RP1.EXE
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\WebMediaViewer\qttask.exe
C:\WINNT\system32\igfxtray.exe
C:\WINNT\system32\hkcmd.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINNT\system32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Qwest\QuickCare\bin\sprtcmd.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Brock Supply Co\Brock Hotkey\Brock Hot Key.exe
C:\car-part\CPKeySrv.exe
C:\Program Files\WebMediaViewer\qttaskm.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://empnads.com/servlet/ajrotator/12122…L?zone=enternet
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe
O4 - HKLM\..\Run: [EPSON Stylus C84 Series] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P23 "EPSON Stylus C84 Series" /O5 "LPT1:" /M "Stylus C84"
O4 - HKLM\..\Run: [\\JAMESBROOKS\EPSON] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P19 "\\JAMESBROOKS\EPSON" /O5 "LPT1:" /M "Stylus C84"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [\\JAMESBROOKS\EPSON,0] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P21 "\\JAMESBROOKS\EPSON,0" /O5 "LPT1:" /M "Stylus C84"
O4 - HKLM\..\Run: [Persistence] C:\WINNT\system32\igfxpers.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [QuickCare2.2] C:\Program Files\Qwest\QuickCare\bin\sprtcmd.exe /P QuickCare2.2
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKLM\..\Policies\Explorer\Run: [QuickTime Task] C:\Program Files\WebMediaViewer\qttask.exe
O4 - Global Startup: Brock Hot Key.exe.lnk = C:\Program Files\Brock Supply Co\Brock Hotkey\Brock Hot Key.exe
O4 - Global Startup: Car-Part.com Trading Partner Software.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: (no name) - {3B8FB116-D358-48A3-A5C7-DB84F15CBB04} - http://www.servicemenutool.com/redirect.php (file missing)
O9 - Extra 'Tools' menuitem: Explorer Security - {3B8FB116-D358-48A3-A5C7-DB84F15CBB04} - http://www.servicemenutool.com/redirect.php (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1189735194343
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: EPSON V3 Service2(03) (EPSON_PM_RPCV2_01) - SEIKO EPSON CORPORATION - C:\WINNT\System32\E_S00RP1.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: SupportSoft Listener Service (sprtlisten) - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\SupportSoft\bin\ssrc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

–
End of file - 7403 bytes
Post #2
Hi,

:welcome:

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.


Please download ATF Cleaner by Atribune.
Download - ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Then

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot (shut down your computer then restart it).
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #3
okay we have gotten rid of the popups and dreaded yellow triangle flashing in the tray. but internet explorer will not load. just goes to the white screen trying to connect. have reset the dsl box twice with no success. all the lights on dsl box are good. here are the two logs you wanted me to post:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:57:14 PM, on 12/19/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINNT\System32\E_S00RP1.EXE
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\system32\igfxtray.exe
C:\WINNT\system32\hkcmd.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINNT\system32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Qwest\QuickCare\bin\sprtcmd.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Brock Supply Co\Brock Hotkey\Brock Hot Key.exe
C:\car-part\CPKeySrv.exe
C:\Program Files\Symantec\Procomm Plus\PROGRAMS\PW5.EXE
C:\WINNT\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://empnads.com/servlet/ajrotator/12122…L?zone=enternet
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe
O4 - HKLM\..\Run: [EPSON Stylus C84 Series] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P23 "EPSON Stylus C84 Series" /O5 "LPT1:" /M "Stylus C84"
O4 - HKLM\..\Run: [\\JAMESBROOKS\EPSON] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P19 "\\JAMESBROOKS\EPSON" /O5 "LPT1:" /M "Stylus C84"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [\\JAMESBROOKS\EPSON,0] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P21 "\\JAMESBROOKS\EPSON,0" /O5 "LPT1:" /M "Stylus C84"
O4 - HKLM\..\Run: [Persistence] C:\WINNT\system32\igfxpers.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [QuickCare2.2] C:\Program Files\Qwest\QuickCare\bin\sprtcmd.exe /P QuickCare2.2
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Brock Hot Key.exe.lnk = C:\Program Files\Brock Supply Co\Brock Hotkey\Brock Hot Key.exe
O4 - Global Startup: Car-Part.com Trading Partner Software.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1189735194343
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: EPSON V3 Service2(03) (EPSON_PM_RPCV2_01) - SEIKO EPSON CORPORATION - C:\WINNT\System32\E_S00RP1.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: SupportSoft Listener Service (sprtlisten) - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\SupportSoft\bin\ssrc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

–
End of file - 7022 bytes
Malwarebytes' Anti-Malware 1.31
Database version: 1456
Windows 5.1.2600 Service Pack 3

12/19/2008 1:35:27 PM
mbam-log-2008-12-19 (13-35-27).txt

Scan type: Quick Scan
Objects scanned: 47958
Time elapsed: 4 minute(s), 7 second(s)

Memory Processes Infected: 2
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 15

Memory Processes Infected:
C:\Program Files\WebMediaViewer\qttask.exe (Trojan.Zlob) -> Unloaded process successfully.
C:\Program Files\WebMediaViewer\qttaskm.exe (Trojan.Zlob) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3b8fb116-d358-48a3-a5c7-db84f15cbb04} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{3b8fb116-d358-48a3-a5c7-db84f15cbb04} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\webmedia.chl (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Online Alert Manager (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Browser Toolbar (Trojan.Zlob) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\quicktime task (Trojan.Zlob) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\WebMediaViewer (Trojan.Zlob) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\WebMediaViewer\browseu.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\WebMediaViewer\myc.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\WebMediaViewer\myd.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\WebMediaViewer\mym.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\WebMediaViewer\myp.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\WebMediaViewer\myv.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\WebMediaViewer\ot.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\WebMediaViewer\qttask.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\WebMediaViewer\qttaskm.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\WebMediaViewer\qttasku.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Program Files\WebMediaViewer\ts.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\My Documents\My Music\My Music.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\My Documents\My Pictures\My Pictures.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\My Documents\My Videos\My Video.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\My Documents\My Documents.url (Trojan.Zlob) -> Quarantined and deleted successfully.
Post #4
jabrooksy,

Let's dig a little deeper.

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link –> http://www.bleepingcomputer.com/forums/topic114351.html

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
Post #5
hello tomk. well i am having problems with the latest program you had me install. the computer that i am working on still will not connect to the internet. combofix installs and runs ok. it gets to the window stating it has detected that this machine does not have the console installed. so i click to install it now. but i cant hit the internet so i think it is of no use. i get the blue install screen with a flashing cursor next to this line : WindowsXp-KB310994-SP2-Pro-BootDisk-ENU.exe: I also tried to do a system restore but was unsuccesful doing that as well. it just goes to the logging off screen and hangs there. left it up for half hour until finally just powering off. what next boss? i hope i didn't screw something up for you by trying the system restore. thanks in advance…………………..jim Reduced: 95% of original size [ 536 x 154 ] - Click to view full image
Post #7
okay Tomk…we are making progress here. Combofix ran without installing the console just fine. the machine had to reboot and then it ran through its fixes. it then rebooted again and a window opened with the following dialogue: Preparing Log Report Do not run any programs until ComboFix has finished FINDSTR: Cannot open temp01 It then hung up there. i waited 15 minutes and then closed the window. the good news now is internet explorer opened up and the machine seems to be running smoothly. do you need me to run another hijack this log and post it for you and/or are there any other procedures you need me to run. thanks…………………….jim
Post #8
jabrooksy,

Please:
  • Right click on START on the left end of your Windows toolbar (lower left corner of your screen)
  • Click on Explore
  • Click on Local Disk (C:) in the left-hand window pane
  • Look for ComboFix.txt in the right-hand window pane and right click on it
  • Put your cursor (arrow) on Open With
  • Move your cursor to the new menu that opens and click on Choose Program…
  • Click on Notepad

When file opens, Copy/Paste text here
Post #9
i had to do a little searching but i think this is the text document that you want:
.
ComboFix 08-12-21.04 - Administrator 2008-12-22 11:32:53.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.247.69 [GMT -7:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Administrator\Desktop\97B436541A773DC8\
C:\Documents and Settings\Administrator\Desktop\97B436541A773DC8\97B436541A773DC8
C:\WINNT\system32\_000005_.tmp.dll
C:\WINNT\system32\_000006_.tmp.dll

.
((((((((((((((((((((((((( Files Created from 2008-11-22 to 2008-12-22 )))))))))))))))))))))))))))))))
.

2008-12-19 10:50 . 2008-12-19 10:50 d——– C:\Program Files\Malwarebytes' Anti-Malware
2008-12-19 10:50 . 2008-12-19 10:50 d——– C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-12-19 10:50 . 2008-12-19 10:50 d——– C:\Documents and Settings\Administrator\Application Data\Malwarebytes
2008-12-19 10:50 . 2008-12-03 19:52 38,496 –a—— C:\WINNT\system32\drivers\mbamswissarmy.sys
2008-12-19 10:50 . 2008-12-03 19:52 15,504 –a—— C:\WINNT\system32\drivers\mbam.sys
2008-12-18 10:37 . 2008-12-18 10:37 d——– C:\Program Files\Trend Micro
2008-12-17 16:33 . 2008-12-17 16:42 d——– C:\Program Files\Spybot - Search & Destroy
2008-12-17 10:11 . 2008-12-17 10:11 5,632 –a—— C:\WINNT\fd.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-17 23:45 ——— d—–w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-10-24 11:21 455,296 —-a-w C:\WINNT\system32\drivers\mrxsmb.sys
2005-05-09 15:51 2,636,408 -c–a-w C:\Program Files\aawsepersonal.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-26 09:19 68856]
"ctfmon.exe"="C:\WINNT\system32\ctfmon.exe" [2008-04-13 17:12 15360]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2008-09-16 12:16 1833296]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINNT\system32\igfxtray.exe" [2005-04-05 13:22 94208]
"HotKeysCmds"="C:\WINNT\system32\hkcmd.exe" [2005-04-05 13:19 77824]
"EPSON Stylus C84 Series"="C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE" [2003-05-27 03:00 99840]
"\\JAMESBROOKS\EPSON"="C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE" [2003-05-27 03:00 99840]
"mmtask"="C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe" [2003-12-12 17:55 53248]
"Persistence"="C:\WINNT\system32\igfxpers.exe" [2005-04-05 13:23 114688]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 18:30 517768]
"QuickCare2.2"="C:\Program Files\Qwest\QuickCare\bin\sprtcmd.exe" [2007-05-04 07:21 198184]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Brock Hot Key.exe.lnk - C:\Program Files\Brock Supply Co\Brock Hotkey\Brock Hot Key.exe [2008-01-17 08:54:04 327680]
Car-Part.com Trading Partner Software.lnk - C:\car-part\CPKeySrv.exe [2004-03-02 07:06:20 374784]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\procexp90.Sys]
@=""

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\WINNT\\system32\\spool\\drivers\\w32x86\\3\\SAGENT4.EXE"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R1 navigator;navigator;\systemroot\fd.dll []
.
Contents of the 'Scheduled Tasks' folder

2008-12-22 C:\WINNT\Tasks\Windows Update.job
- C:\WINNT\system32\wupdmgr.exe [2003-03-31 05:00]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-msnmsgr - C:\Program Files\MSN Messenger\msnmsgr.exe
Post #10
jabrooksy

COMBOFIX-Script

  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:

    File::
C:\WINNT\fd.dll

Folder::

Registry::

Driver::
navigator
  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.

    [external image: Posted Image]
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

Then

Please go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As….
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.

In your next reply please provide:
  • ComboFix.txt
  • Kaspersky report
  • New HijackThis log taken after everything else completed
Post #11
okay Tomk here is what you asked for. sorry it wasn't sooner but the software installs and virus scan were time consuming. everything continues to work good at the moment. here are the three reports:
ComboFix 08-12-21.04 - Administrator 2008-12-22 16:51:18.3 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.247.68 [GMT -7:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Administrator\Desktop\CFScript.txt
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
—- Previous Run ——-
.
c:\documents and settings\Administrator\Desktop\97B436541A773DC8\
c:\documents and settings\Administrator\Desktop\97B436541A773DC8\97B436541A773DC8
c:\winnt\fd.dll
c:\winnt\system32\_000005_.tmp.dll
c:\winnt\system32\_000006_.tmp.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Legacy_NAVIGATOR
——-\Service_navigator


((((((((((((((((((((((((( Files Created from 2008-11-22 to 2008-12-22 )))))))))))))))))))))))))))))))
.

2008-12-19 10:50 . 2008-12-19 10:50 d——– c:\program files\Malwarebytes' Anti-Malware
2008-12-19 10:50 . 2008-12-19 10:50 d——– c:\documents and settings\All Users\Application Data\Malwarebytes
2008-12-19 10:50 . 2008-12-19 10:50 d——– c:\documents and settings\Administrator\Application Data\Malwarebytes
2008-12-19 10:50 . 2008-12-03 19:52 38,496 –a—— c:\winnt\system32\drivers\mbamswissarmy.sys
2008-12-19 10:50 . 2008-12-03 19:52 15,504 –a—— c:\winnt\system32\drivers\mbam.sys
2008-12-18 10:37 . 2008-12-18 10:37 d——– c:\program files\Trend Micro
2008-12-17 16:33 . 2008-12-17 16:42 d——– c:\program files\Spybot - Search & Destroy

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-17 23:45 ——— d—–w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-12-13 06:40 3,593,216 —-a-w c:\winnt\system32\dllcache\mshtml.dll
2008-10-24 11:21 455,296 —-a-w c:\winnt\system32\drivers\mrxsmb.sys
2008-10-24 11:21 455,296 ——w c:\winnt\system32\dllcache\mrxsmb.sys
2008-10-23 12:36 286,720 —-a-w c:\winnt\system32\gdi32.dll
2008-10-23 12:36 286,720 ——w c:\winnt\system32\dllcache\gdi32.dll
2008-10-16 21:13 202,776 —-a-w c:\winnt\system32\wuweb.dll
2008-10-16 21:13 202,776 —-a-w c:\winnt\system32\dllcache\wuweb.dll
2008-10-16 21:13 1,809,944 —-a-w c:\winnt\system32\wuaueng.dll
2008-10-16 21:13 1,809,944 —-a-w c:\winnt\system32\dllcache\wuaueng.dll
2008-10-16 21:12 561,688 —-a-w c:\winnt\system32\wuapi.dll
2008-10-16 21:12 561,688 —-a-w c:\winnt\system32\dllcache\wuapi.dll
2008-10-16 21:12 323,608 —-a-w c:\winnt\system32\wucltui.dll
2008-10-16 21:12 323,608 —-a-w c:\winnt\system32\dllcache\wucltui.dll
2008-10-16 21:09 92,696 —-a-w c:\winnt\system32\dllcache\cdm.dll
2008-10-16 21:09 92,696 —-a-w c:\winnt\system32\cdm.dll
2008-10-16 21:09 51,224 —-a-w c:\winnt\system32\wuauclt.exe
2008-10-16 21:09 51,224 —-a-w c:\winnt\system32\dllcache\wuauclt.exe
2008-10-16 21:09 43,544 —-a-w c:\winnt\system32\wups2.dll
2008-10-16 21:08 34,328 —-a-w c:\winnt\system32\wups.dll
2008-10-16 21:08 34,328 —-a-w c:\winnt\system32\dllcache\wups.dll
2008-10-16 21:06 268,648 —-a-w c:\winnt\system32\mucltui.dll
2008-10-16 21:06 208,744 —-a-w c:\winnt\system32\muweb.dll
2008-10-16 13:11 70,656 ——w c:\winnt\system32\dllcache\ie4uinit.exe
2008-10-16 13:11 13,824 ——w c:\winnt\system32\dllcache\ieudinit.exe
2008-10-15 16:34 337,408 ——w c:\winnt\system32\dllcache\netapi32.dll
2008-10-15 07:06 633,632 ——w c:\winnt\system32\dllcache\iexplore.exe
2008-10-15 07:04 161,792 —-a-w c:\winnt\system32\dllcache\ieakui.dll
2008-10-03 10:02 247,326 —-a-w c:\winnt\system32\strmdll.dll
2008-10-03 10:02 247,326 —-a-w c:\winnt\system32\dllcache\strmdll.dll
2005-05-09 15:51 2,636,408 -c–a-w c:\program files\aawsepersonal.exe
.

((((((((((((((((((((((((((((( snapshot@2008-12-22_11.45.31.48 )))))))))))))))))))))))))))))))))))))))))
.
+ 2005-10-21 03:02:28 163,328 —-a-w c:\winnt\ERDNT\subs\ERDNT.EXE
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="c:\program files\MSN Messenger\msnmsgr.exe" [BU]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-26 68856]
"ctfmon.exe"="c:\winnt\system32\ctfmon.exe" [2008-04-13 15360]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2008-09-16 1833296]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\winnt\system32\igfxtray.exe" [2005-04-05 94208]
"HotKeysCmds"="c:\winnt\system32\hkcmd.exe" [2005-04-05 77824]
"EPSON Stylus C84 Series"="c:\winnt\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE" [2003-05-27 99840]
"\\JAMESBROOKS\EPSON"="c:\winnt\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE" [2003-05-27 99840]
"mmtask"="c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe" [2003-12-12 53248]
"Persistence"="c:\winnt\system32\igfxpers.exe" [2005-04-05 114688]
"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 517768]
"QuickCare2.2"="c:\program files\Qwest\QuickCare\bin\sprtcmd.exe" [2007-05-04 198184]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Brock Hot Key.exe.lnk - c:\program files\Brock Supply Co\Brock Hotkey\Brock Hot Key.exe [2008-01-17 327680]
Car-Part.com Trading Partner Software.lnk - c:\car-part\CPKeySrv.exe [2004-03-02 374784]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINNT\\system32\\spool\\drivers\\w32x86\\3\\SAGENT4.EXE"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R2 sprtlisten;SupportSoft Listener Service;c:\program files\Common Files\supportsoft\bin\sprtlisten.exe /identity QUICKASSIST [2008-01-08 1213728]
.
Contents of the 'Scheduled Tasks' folder

2008-12-22 c:\winnt\Tasks\Windows Update.job
- c:\winnt\system32\wupdmgr.exe [2003-03-31 05:00]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mStart Page = about:blank
uInternet Connection Wizard,ShellNext = hxxp://empnads.com/servlet/ajrotator/121229/0/viewHTML?zone=enternet
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-22 16:53:21
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-12-22 16:55:15
ComboFix-quarantined-files.txt 2008-12-22 23:55:10

Pre-Run: 69,174,067,200 bytes free
Post-Run: 69,164,548,096 bytes free

131 — E O F — 2008-12-17 20:41:27
——————————————————————————–
KASPERSKY ONLINE SCANNER 7 REPORT
Tuesday, December 23, 2008
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Tuesday, December 23, 2008 09:56:05
Records in database: 1504099
——————————————————————————–

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\

Scan statistics:
Files scanned: 59013
Threat name: 7
Infected objects: 56
Suspicious objects: 0
Duration of the scan: 01:51:01


File name / Threat name / Threats count
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\017145A9.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\08844A42.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\0969362C Infected: not-a-virus:AdWare.Win32.EliteBar.ac 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\0D0201A7.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\0D6877AF.exe Infected: Trojan.Win32.EliteBar.a 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\138E0724 Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\144D11A9.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\18923DA6.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\18F833AE.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\199443E2 Infected: not-a-virus:AdWare.Win32.EliteBar.ac 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\228E35A1.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\233C7A28.dll Infected: not-a-virus:AdWare.Win32.VirtualBouncer.g 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\236A45F6.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\242279A5.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2D632669.dll Infected: Trojan.Win32.EliteBar.a 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2D941C33.exe Infected: Trojan.Win32.EliteBar.a 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2D9B702C.exe Infected: Trojan.Win32.EliteBar.a 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2D9E1A28.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2DA14425.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2DA56E21.dat Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2DA56E21.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2DA8181D.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2DAB421A.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2DAE6C16.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2DB21613.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2DB5400F.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2DB86A0B.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2DBB1408.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2DBF3E04.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2DC26801.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2DC511FD.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2DC83BF9.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2DCC65F6.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2DCF0FF2.dat Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2DCF0FF2.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2FB335A3.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\30192BAB.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\354E4087.dll Infected: not-a-virus:AdWare.Win32.VirtualBouncer.d 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\3BA967A9.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\3E6B7A3E.dll Infected: Trojan.Win32.EliteBar.a 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\43B872FC.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\473923A8.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\4DCF133C Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\52CA5FA7.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\591968EF.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\5E5A1BA5.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\5EC011AD.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\69EA57A4.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\6A514DAB.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\6C020253.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\6CB30FA3.htm Infected: Exploit.HTML.Mht 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\6D034070 Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\7323544E.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\75E109AA.exe Infected: Trojan.Win32.StartPage.nk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\7A43264A.exe Infected: Trojan.Win32.StartPage.nk 1
C:\WINNT\system32\SHAgentNew.dll Infected: not-a-virus:AdWare.Win32.Sahat.a 1

The selected area was scanned.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:10, on 2008-12-23
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\system32\igfxtray.exe
C:\WINNT\system32\hkcmd.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINNT\system32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Qwest\QuickCare\bin\sprtcmd.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINNT\system32\ctfmon.exe
C:\car-part\CPKeySrv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\explorer.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://empnads.com/servlet/ajrotator/12122…L?zone=enternet
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe
O4 - HKLM\..\Run: [EPSON Stylus C84 Series] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P23 "EPSON Stylus C84 Series" /O5 "LPT1:" /M "Stylus C84"
O4 - HKLM\..\Run: [\\JAMESBROOKS\EPSON] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P19 "\\JAMESBROOKS\EPSON" /O5 "LPT1:" /M "Stylus C84"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [\\JAMESBROOKS\EPSON,0] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P21 "\\JAMESBROOKS\EPSON,0" /O5 "LPT1:" /M "Stylus C84"
O4 - HKLM\..\Run: [Persistence] C:\WINNT\system32\igfxpers.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [QuickCare2.2] C:\Program Files\Qwest\QuickCare\bin\sprtcmd.exe /P QuickCare2.2
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Brock Hot Key.exe.lnk = C:\Program Files\Brock Supply Co\Brock Hotkey\Brock Hot Key.exe
O4 - Global Startup: Car-Part.com Trading Partner Software.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1189735194343
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: EPSON V3 Service2(03) (EPSON_PM_RPCV2_01) - SEIKO EPSON CORPORATION - C:\WINNT\System32\E_S00RP1.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: SupportSoft Listener Service (sprtlisten) - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\SupportSoft\bin\ssrc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

–
End of file - 7225 bytes
Post #12
jabrooksy,

  • Please open HijackThis and run Do a system scan only
  • Check the boxes next to ONLY the entries listed below(if present):
    • R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
      O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
      O4 - HKLM\..\Run: [Persistence] C:\WINNT\system32\igfxpers.exe
      O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
  • Close all programs except for HijackThis.
  • Click on Fix checked
  • A box will pop up asking you if you wish to fix the selected items. Please choose YES.
  • Once it has fixed them, please exit/close HijackThis.

Next

COMBOFIX-Script

  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:

    File::
C:\WINNT\system32\SHAgentNew.dll

Folder::

Registry::

Driver::
  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.

    [external image: Posted Image]
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.



In your next reply please provide:
  • ComboFix.txt
  • New HijackThis log taken after everything else completed
Post #13
good morning tomk. once again everything running smoothly. here are the two items you requested:
.
ComboFix 08-12-21.04 - Administrator 2008-12-24 8:52:41.4 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.247.55 [GMT -7:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Administrator\Desktop\CFScript.txt
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2008-11-24 to 2008-12-24 )))))))))))))))))))))))))))))))
.

2008-12-23 08:56 . 2008-12-23 08:56 726,008 –a—— c:\documents and settings\Administrator\gotomypc_437.exe
2008-12-22 17:06 . 2008-12-22 17:06 410,984 –a—— c:\winnt\system32\deploytk.dll
2008-12-22 17:06 . 2008-12-22 17:06 73,728 –a—— c:\winnt\system32\javacpl.cpl
2008-12-19 10:50 . 2008-12-19 10:50 d——– c:\program files\Malwarebytes' Anti-Malware
2008-12-19 10:50 . 2008-12-19 10:50 d——– c:\documents and settings\All Users\Application Data\Malwarebytes
2008-12-19 10:50 . 2008-12-19 10:50 d——– c:\documents and settings\Administrator\Application Data\Malwarebytes
2008-12-19 10:50 . 2008-12-03 19:52 38,496 –a—— c:\winnt\system32\drivers\mbamswissarmy.sys
2008-12-19 10:50 . 2008-12-03 19:52 15,504 –a—— c:\winnt\system32\drivers\mbam.sys
2008-12-18 10:37 . 2008-12-18 10:37 d——– c:\program files\Trend Micro
2008-12-17 16:33 . 2008-12-17 16:42 d——– c:\program files\Spybot - Search & Destroy

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-23 00:06 ——— d—–w c:\program files\Java
2008-12-17 23:45 ——— d—–w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-10-24 11:21 455,296 —-a-w c:\winnt\system32\drivers\mrxsmb.sys
2005-05-09 15:51 2,636,408 -c–a-w c:\program files\aawsepersonal.exe
.

((((((((((((((((((((((((((((( snapshot@2008-12-22_11.45.31.48 )))))))))))))))))))))))))))))))))))))))))
.
+ 2005-10-21 03:02:28 163,328 —-a-w c:\winnt\ERDNT\subs\ERDNT.EXE
- 2003-10-07 14:43:26 24,670 -c–a-w c:\winnt\system32\java.exe
+ 2008-12-23 00:06:29 144,792 —-a-w c:\winnt\system32\java.exe
- 2003-10-07 14:43:26 28,768 -c–a-w c:\winnt\system32\javaw.exe
+ 2008-12-23 00:06:29 144,792 —-a-w c:\winnt\system32\javaw.exe
+ 2008-12-23 00:06:29 148,888 —-a-w c:\winnt\system32\javaws.exe
+ 2008-12-23 00:07:07 16,384 —-atw c:\winnt\temp\Perflib_Perfdata_fd0.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-26 68856]
"ctfmon.exe"="c:\winnt\system32\ctfmon.exe" [2008-04-13 15360]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2008-09-16 1833296]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\winnt\system32\igfxtray.exe" [2005-04-05 94208]
"HotKeysCmds"="c:\winnt\system32\hkcmd.exe" [2005-04-05 77824]
"EPSON Stylus C84 Series"="c:\winnt\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE" [2003-05-27 99840]
"\\JAMESBROOKS\EPSON"="c:\winnt\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE" [2003-05-27 99840]
"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 517768]
"QuickCare2.2"="c:\program files\Qwest\QuickCare\bin\sprtcmd.exe" [2007-05-04 198184]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-12-22 136600]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Brock Hot Key.exe.lnk - c:\program files\Brock Supply Co\Brock Hotkey\Brock Hot Key.exe [2008-01-17 327680]
Car-Part.com Trading Partner Software.lnk - c:\car-part\CPKeySrv.exe [2004-03-02 374784]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINNT\\system32\\spool\\drivers\\w32x86\\3\\SAGENT4.EXE"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R2 sprtlisten;SupportSoft Listener Service;c:\program files\Common Files\supportsoft\bin\sprtlisten.exe /identity QUICKASSIST [2008-01-08 1213728]

*Newly Created Service* - JAVAQUICKSTARTERSERVICE
.
Contents of the 'Scheduled Tasks' folder

2008-12-23 c:\winnt\Tasks\Windows Update.job
- c:\winnt\system32\wupdmgr.exe [2003-03-31 05:00]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://empnads.com/servlet/ajrotator/121229/0/viewHTML?zone=enternet
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-24 08:55:48
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-12-24 8:58:53
ComboFix-quarantined-files.txt 2008-12-24 15:58:49
ComboFix2.txt 2008-12-22 23:55:17

Pre-Run: 68,933,144,576 bytes free
Post-Run: 68,999,458,816 bytes free

97 — E O F — 2008-12-17 20:41:27
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:00, on 2008-12-24
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\system32\igfxtray.exe
C:\WINNT\system32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Qwest\QuickCare\bin\sprtcmd.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINNT\system32\ctfmon.exe
C:\car-part\CPKeySrv.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINNT\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://empnads.com/servlet/ajrotator/12122…L?zone=enternet
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe
O4 - HKLM\..\Run: [EPSON Stylus C84 Series] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P23 "EPSON Stylus C84 Series" /O5 "LPT1:" /M "Stylus C84"
O4 - HKLM\..\Run: [\\JAMESBROOKS\EPSON] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P19 "\\JAMESBROOKS\EPSON" /O5 "LPT1:" /M "Stylus C84"
O4 - HKLM\..\Run: [\\JAMESBROOKS\EPSON,0] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P21 "\\JAMESBROOKS\EPSON,0" /O5 "LPT1:" /M "Stylus C84"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [QuickCare2.2] C:\Program Files\Qwest\QuickCare\bin\sprtcmd.exe /P QuickCare2.2
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Brock Hot Key.exe.lnk = C:\Program Files\Brock Supply Co\Brock Hotkey\Brock Hot Key.exe
O4 - Global Startup: Car-Part.com Trading Partner Software.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1189735194343
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: EPSON V3 Service2(03) (EPSON_PM_RPCV2_01) - SEIKO EPSON CORPORATION - C:\WINNT\System32\E_S00RP1.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: SupportSoft Listener Service (sprtlisten) - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\SupportSoft\bin\ssrc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

–
End of file - 6877 bytes
Post #14
jabrooksy,

Log looks good :D


Time for some housekeeping
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK
  • Note the space between the X and the U, it needs to be there.
  • [external image: Posted Image]
The above procedure will:
  • Implement some cleanup procedures.
  • Reset System Restore.

Please re-enable any security that was disabled.

Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
(Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
Without a firewall your computer is succeptible to being hacked and taken over.
I am very serious about this and see it happen almost every day with my clients.
Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:

Understanding and Using Firewalls

Keep Microsoft Windows Updated - This will ensure your computer has always the latest security updates available installed on your computer. The easiest way to do this is to turn on Automatic Updates. Do this by:
  • From your desktop, right-click on My Computer,
  • click on Properties
  • Select the Automatic Updates tab
  • Click on Automatic
  • Click on Apply button
  • Click on OK to exit.
If there are new updates to install, install them immediately, until there are no more critical updates.

Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer
settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware

Download and install the free version of WinPatrol - This program protects your computer in a variety of ways and will work well with your existing security software.
Winpatrol


Update all these programs regularly - Make sure you update all the programs I have listed regularly.
Without regular updates you WILL NOT be protected when new malicious programs are released.


Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein

Also: "How to prevent malware"
by miekiemoes

Please respond back that you understand the above and let me know if you have any questions. Otherwise, this thread will be closed Resolved. :thumbup:
Post #15
thanks tomk! i am responsible for 14 different pcs. this one slipped through the cracks of me keeping it up to date. thanks for all the help. i am sure i will be back again for something but hopefully not real soon. my next stop is the donation page. merry christmas and happy new year………………..jim

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