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spyware guard 2008 and windows security center

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Post #1
Pop ups doin my head in and slow to boot up / run programs

log file as attached


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:44:07, on 11/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\winscenter.exe
C:\Program Files\Spyware Guard 2008\spywareguard.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [spywareguard] C:\Program Files\Spyware Guard 2008\spywareguard.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O21 - SSODL: ieModule - {4E291194-1475-4069-AE06-82F78D578905} - C:\Documents and Settings\All Users.WINDOWS\Application Data\Microsoft\Internet Explorer\DLLs\ieModule.dll
O21 - SSODL: InternetConnection - {6FB083FF-5F77-4542-AC85-39BA2D5F5F18} - C:\Documents and Settings\All Users.WINDOWS\Application Data\Microsoft\Internet Explorer\DLLs\vjjyktujpb.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe

–
End of file - 3299 bytes
Post #2
Run HJT and click on Open the Misc Tools section.
  • Click Open Uninstall Manager…
  • Click Save list… and save it to your Desktop.
  • Copy and paste the file uninstall_list.txt into your next reply.
Post #4
Please don't add files as attachments as I don't have the hard drive space to keep them. If you post them as below, I can see them any time I wish. Adobe Reader 8.1.1 Apple Mobile Device Support Apple Software Update Audacity 1.2.6 HijackThis 2.0.2 Hotfix for Windows XP (KB952287) iTunes Microsoft Word 2000 SR-1 Microsoft Works 2001 Setup Launcher Microsoft Works 6.0 Microsoft Works Suite Add-in for Microsoft Word Mozilla Firefox (2.0.0.18) Picasa 2 QuickTime RealPlayer Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows Media Player 9 (KB936782) Security Update for Windows XP (KB890046) Security Update for Windows XP (KB893756) Security Update for Windows XP (KB896358) Security Update for Windows XP (KB896423) Security Update for Windows XP (KB896428) Security Update for Windows XP (KB899587) Security Update for Windows XP (KB899591) Security Update for Windows XP (KB900725) Security Update for Windows XP (KB901017) Security Update for Windows XP (KB901214) Security Update for Windows XP (KB902400) Security Update for Windows XP (KB905414) Security Update for Windows XP (KB905749) Security Update for Windows XP (KB908519) Security Update for Windows XP (KB911562) Security Update for Windows XP (KB911927) Security Update for Windows XP (KB913580) Security Update for Windows XP (KB914388) Security Update for Windows XP (KB914389) Security Update for Windows XP (KB917344) Security Update for Windows XP (KB918118) Security Update for Windows XP (KB918439) Security Update for Windows XP (KB919007) Security Update for Windows XP (KB920213) Security Update for Windows XP (KB920670) Security Update for Windows XP (KB920683) Security Update for Windows XP (KB920685) Security Update for Windows XP (KB921503) Security Update for Windows XP (KB922819) Security Update for Windows XP (KB923191) Security Update for Windows XP (KB923414) Security Update for Windows XP (KB923789) Security Update for Windows XP (KB923980) Security Update for Windows XP (KB924270) Security Update for Windows XP (KB924496) Security Update for Windows XP (KB924667) Security Update for Windows XP (KB925902) Security Update for Windows XP (KB926255) Security Update for Windows XP (KB926436) Security Update for Windows XP (KB927779) Security Update for Windows XP (KB927802) Security Update for Windows XP (KB928255) Security Update for Windows XP (KB928843) Security Update for Windows XP (KB929123) Security Update for Windows XP (KB930178) Security Update for Windows XP (KB931261) Security Update for Windows XP (KB931784) Security Update for Windows XP (KB932168) Security Update for Windows XP (KB933729) Security Update for Windows XP (KB935839) Security Update for Windows XP (KB935840) Security Update for Windows XP (KB936021) Security Update for Windows XP (KB937894) Security Update for Windows XP (KB938127) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB938829) Security Update for Windows XP (KB941202) Security Update for Windows XP (KB941568) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB941644) Security Update for Windows XP (KB941693) Security Update for Windows XP (KB942615) Security Update for Windows XP (KB943055) Security Update for Windows XP (KB943460) Security Update for Windows XP (KB943485) Security Update for Windows XP (KB944338) Security Update for Windows XP (KB944533) Security Update for Windows XP (KB944653) Security Update for Windows XP (KB945553) Security Update for Windows XP (KB946026) Security Update for Windows XP (KB947864) Security Update for Windows XP (KB948590) Security Update for Windows XP (KB948881) Security Update for Windows XP (KB950749) Security Update for Windows XP (KB950759) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953838) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956390) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958215) Security Update for Windows XP (KB958644) SequoiaView Spyware Guard 2008 TetriBox v2.0 TomTom HOME Update for Windows XP (KB894391) Update for Windows XP (KB898461) Update for Windows XP (KB900485) Update for Windows XP (KB908531) Update for Windows XP (KB910437) Update for Windows XP (KB911280) Update for Windows XP (KB916595) Update for Windows XP (KB920872) Update for Windows XP (KB922582) Update for Windows XP (KB927891) Update for Windows XP (KB930916) Update for Windows XP (KB936357) Update for Windows XP (KB938828) Update for Windows XP (KB942763) Update for Windows XP (KB942840) Update for Windows XP (KB946627) Update for Windows XP (KB951072-v2) Update for Windows XP (KB955839) VC_MergeModuleToMSI WD Diagnostics Windows Installer 3.1 (KB893803) Windows XP Hotfix - KB873339 Windows XP Hotfix - KB885835 Windows XP Hotfix - KB885836 Windows XP Hotfix - KB886185 Windows XP Hotfix - KB887472 Windows XP Hotfix - KB888302 Windows XP Hotfix - KB890859 Windows XP Hotfix - KB891781 ZoneAlarm Anti-virus
Post #7
D'oh, eyes must be painted on! :smack:

Download Malwarebytes' Anti-Malware from here and save it to your Desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • Ensure a checkmark is placed next to both Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware and then click Finish.
  • If an update is found, it will download and install the latest version - you'll need to clear it with your firewall.
  • Once the program has loaded, select Perform full scan and then Scan.
  • When the scan has finished, click OK and then Show Results to view the results - no surprise there!
  • If MBAM finds anything, check the box(es) and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
Let me have the MBAM log, a fresh HJT log (run in Normal Mode) AND a description of how your PC is behaving.
Post #8
Malwarebytes' Anti-Malware 1.31
Database version: 1496
Windows 5.1.2600 Service Pack 2

13/12/2008 13:48:49
mbam-log-2008-12-13 (13-48-49).txt

Scan type: Full Scan (C:\|)
Objects scanned: 86634
Time elapsed: 47 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 18

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Spyware Guard 2008 (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Spyware Guard 2008 (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\tdss (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\spyware guard (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\spyware guard 2008 (Rogue.SpywareGuard) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\spywareguard (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\InternetConnection (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\ieModule (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\Spyware Guard 2008 (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Program Files\Spyware Guard 2008\quarantine (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Documents and Settings\steve H\Start Menu\Programs\Spyware Guard 2008 (Rogue.SpywareGuard) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\Spyware Guard 2008\vbase.vdb (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Program Files\Spyware Guard 2008\mbase.vdb (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Program Files\Spyware Guard 2008\conf.cfg (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Program Files\Spyware Guard 2008\quarantine.vdb (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Program Files\Spyware Guard 2008\spywareguard.exe (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Program Files\Spyware Guard 2008\queue.vdb (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Documents and Settings\steve H\Start Menu\Programs\Spyware Guard 2008\Spyware Guard 2008.lnk (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Documents and Settings\steve H\Start Menu\Programs\Spyware Guard 2008\Uninstall.lnk (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\TDSSosvn.dat (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\sysexplorer.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\reged.exe (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\WINDOWS\spoolsystem.exe (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\WINDOWS\sys.com (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\WINDOWS\syscert.exe (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\WINDOWS\vmreg.dll (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users.WINDOWS\Application Data\Microsoft\Protect\track.sys (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\TDSSfpmp.dll (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\TDSStkdv.log (Trojan.TDSS) -> Quarantined and deleted successfully.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:56:08, on 13/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe

–
End of file - 2923 bytes
Post #10
problem seems to have gone away and pc seems to be running fine. I am going to transfer a lot of my photo and mp3 files to my external hard drive and run a disc defrag. so as to optimise performance now. Thanks for your help - as always you guys are legendary!!
Post #11
The following steps will serve as a spring clean for your PC. Not all of them will be of benefit to your PC as this is a general post, but the overall effect should be positive.

1) Go to Start > Control Panel > Add/Remove Programs and remove any programs that you no longer use and then reboot your PC.

2) Download ATF Cleaner by Atribune from here and save it to your Desktop.
Double click ATF-Cleaner.exe to run the program.
Check the boxes to the left of:
Windows Temp
Current User Temp
All Users Temp
Temporary Internet Files
Java Cache
The rest are optional - if you want to remove the lot, check "Select All".
Finally click Empty Selected. When you get the "Done Cleaning" message, click OK.

If you use the Firefox or Opera browsers, you can use this program as a quick way to tidy those up as well.

When you have finished, click on the Exit button in the Main menu.

For Technical Support, double-click the e-mail address located at the bottom of each menu.

Please Note: This program is for Windows XP and Windows 2000 only.

3) Double click My Computer.
Right click the disc drive you wish to check.
Click Properties.
In the Properties dialog box, click the Tools Tab.
Under Error-checking, click the Check Now button.
In the "Check Disc Local Disk (C:)" dialog box, check both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, and then click Start.

This will look for and attempt to repair any errors that your hard drive has.

4) Defragment your hard drive. A tutorial for disc defragmentation is available here.

5) Download and run StartUp Inspector.
This program will help you to decide exactly what programs you disable from running at startup.
The Readme.txt file included has instructions on how to use it.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I want you to run your PC as normal for a few days and when you are happy that everything is fine, do the following:

Disable System Restore,
Reboot your PC,
Re-enable System Restore,
Create a Restore Point - this will give a clean one should you need it in the future.
A tutorial for System Restore is available here.

The reason for waiting is that if removing the malware has caused a problem, which it occasionally does, you can put your PC back to how it was before the fix. This will re-install the malware, but an infected PC is better than an expensive paperweight!

Some bedtime reading: This is a very good tutorial about keeping your computer safe and secure on the internet.

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