Spyware / Malware / Virus Removal

[Resolved] Downloader.Generic_c.Aft

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tlj Topic Starter

Post #1December 4, 2008, 5:40 PM UTC

I keep getting this notive from AVG and no matter how many times I "heal" it it keeps coming back.
Windows also tells me I am under an internet attack and every time it pops up it gives me a different Trojan name

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:37:47 PM, on 12/4/08
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\uesiuqcr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Scansoft\PaperPort\SmartUI\SmartUI.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\SYSTEM32\Brmfrmps.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\Antispyware\Antispyware.exe
C:\Program Files\Intelinet\intelin2.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wapp.verizon.net/bookmarks/bmredir….p;bm=ho_central
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\uesiuqcr.exe,
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: getwn32.msieof - {750D1B6D-6F57-41BE-B34C-05DD4FCCD6F0} - C:\WINDOWS\system32\getwn32.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Verizon Broadband Toolbar - {A057A204-BACC-4D26-8398-26FADCF27386} - C:\PROGRA~1\VERIZO~1\VERIZO~1.DLL
O2 - BHO: Fire-Trust SiteHound - {C86AE9C0-0909-4DDC-B661-C1AFB9F5AE53} - C:\Program Files\FireTrust\SiteHound\SiteHound.dll (file missing)
O3 - Toolbar: SiteHound - {73F7F495-A325-4C52-BE48-5F97FA511E89} - C:\Program Files\FireTrust\SiteHound\SiteHound.dll (file missing)
O3 - Toolbar: Verizon Broadband Toolbar - {A057A204-BACC-4D26-8398-26FADCF27386} - C:\PROGRA~1\VERIZO~1\VERIZO~1.DLL
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl03a\BrStDvPt.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [SetDefPrt2] C:\Program Files\Brother\Brmfl06b\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [hgcheck] C:\WINDOWS\system32\hgcheck.exe
O4 - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Antispyware] C:\Program Files\Antispyware\Antispyware.exe -boot
O4 - HKCU\..\Run: [Intelinet] C:\Program Files\Intelinet\Intelinet.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: SmartUI.lnk = C:\Program Files\Scansoft\PaperPort\SmartUI\SmartUI.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {11316B13-33F0-4C9F-BD55-09994CCFA8EB} - C:\Program Files\FireTrust\SiteHound\SiteHound.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommo…20Installer.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Brother Industries, Ltd. - C:\WINDOWS\SYSTEM32\Brmfrmps.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: IntelinetSecure - Unknown owner - C:\Program Files\Intelinet\intelin2.exe
O23 - Service: Radialpoint Unicorn Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Verizon\PC Security Checkup\rpsupdaterR.exe

–
End of file - 8536 bytes

Tomk

Post #2December 5, 2008, 8:19 PM UTC

Hi tlj,

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for the issues on this machine.
Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
It's often worth reading through these instructions and printing them for ease of reference.
If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
Please reply to this thread. Do not start a new topic.

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Then

Please download Malwarebytes' Anti-Malware to your desktop.

Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform quick scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot (shut down your computer then restart it).

Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.

tlj

Post #3December 6, 2008, 4:46 AM UTC

Hi Tomk
I appreciate you taking the time to help me out.. The logs follow. Two things my computer is incredibly slow and my printer won't print

Malwarebytes' Anti-Malware 1.31
Database version: 1464
Windows 5.1.2600 Service Pack 3

12/5/08 11:22:36 PM
mbam-log-2008-12-05 (23-22-36).txt

Scan type: Quick Scan
Objects scanned: 53559
Time elapsed: 11 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 13
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 3
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{a3ed5288-f558-4f6e-8d5c-740cb6f89029} (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{69b98c68-d2b8-4a4e-9cb7-e85b6f3a7014} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{f2bada0d-fd61-45ef-a994-64a073fd6613} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\intelinetsecure (Rogue.Intelinet) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\intelinetsecure (Rogue.Intelinet) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\intelinetsecure (Rogue.Intelinet) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Intelinet (Rogue.Intelinet) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\SpyClean (Rogue.SpyClean) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{be231fa7-488f-4533-9348-70deb3af307e} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{d6e27c23-088e-45b2-bf63-5000c2cf9139} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{750d1b6d-6f57-41be-b34c-05dd4fccd6f0} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{750d1b6d-6f57-41be-b34c-05dd4fccd6f0} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{750d1b6d-6f57-41be-b34c-05dd4fccd6f0} (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\General\wallpaper (Hijack.Desktop) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\Intelinet (Rogue.Intelinet) -> Quarantined and deleted successfully.
C:\Program Files\Intelinet\Backup (Rogue.Intelinet) -> Quarantined and deleted successfully.
C:\Program Files\Intelinet\Logs (Rogue.Intelinet) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\Intelinet\intelin2.exe (Rogue.Intelinet) -> Quarantined and deleted successfully.
C:\Program Files\Intelinet\Logs\2008_12_04.log (Rogue.Intelinet) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\getwn32.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\~.exe (Trojan.Downloader) -> Quarantined and deleted successfully.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:36:51 PM, on 12/5/08
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\WINDOWS\SYSTEM32\Brmfrmps.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Scansoft\PaperPort\SmartUI\SmartUI.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\MsiExec.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wapp.verizon.net/bookmarks/bmredir….p;bm=ho_central
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Verizon Broadband Toolbar - {A057A204-BACC-4D26-8398-26FADCF27386} - C:\PROGRA~1\VERIZO~1\VERIZO~1.DLL
O2 - BHO: Fire-Trust SiteHound - {C86AE9C0-0909-4DDC-B661-C1AFB9F5AE53} - (no file)
O3 - Toolbar: (no name) - {73F7F495-A325-4C52-BE48-5F97FA511E89} - (no file)
O3 - Toolbar: Verizon Broadband Toolbar - {A057A204-BACC-4D26-8398-26FADCF27386} - C:\PROGRA~1\VERIZO~1\VERIZO~1.DLL
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl03a\BrStDvPt.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [SetDefPrt2] C:\Program Files\Brother\Brmfl06b\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: SmartUI.lnk = C:\Program Files\Scansoft\PaperPort\SmartUI\SmartUI.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {11316B13-33F0-4C9F-BD55-09994CCFA8EB} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommo…20Installer.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Brother Industries, Ltd. - C:\WINDOWS\SYSTEM32\Brmfrmps.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: Radialpoint Unicorn Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Verizon\PC Security Checkup\rpsupdaterR.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

–
End of file - 8398 bytes

Tomk

Post #4December 6, 2008, 5:13 AM UTC

tlj,

You appear to be running two Anti-Virus programs. AVG and Authentium. Please uninstall one of them. You only want one Anti-Virus running. Keep whichever one you want as long as you can keep it up-to-date on it's definitions. Running two Anti-virus programs can cause you trouble. It's like asking two dogs to guard the same bone.

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:

Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 11…allows end-users to run Java applications".
Click the "Download" button to the right.
Select your Platform: "Windows".
Select your Language: "Multi-language".
Read the License Agreement, and then check the box that says: "Accept License Agreement".
Click Continue and the page will refresh.
Click on the link to download Windows Offline Installation and save the file to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u11-windows-i586-p.exe to install the newest version.

Now to Clean out the Java cache:

Go into the Control Panel and double-click the Java Icon. [external image: Posted Image]

Under Temporary Internet Files, click the Settings… button
click the Delete Files button.
There are three options in the window to clear the cache - Leave all 3 Checked
- Downloaded Applets
  Downloaded Applications
  Other Files
Click OK on Delete Temporary Files Window
Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
Click OK to leave the Temporary Files Settings
Click OK to leave the Java Control Panel.

Please open HijackThis and run Do a system scan only
Check the boxes next to ONLY the entries listed below(if present):
- R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
  R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
  O2 - BHO: Fire-Trust SiteHound - {C86AE9C0-0909-4DDC-B661-C1AFB9F5AE53} - (no file)
  O3 - Toolbar: (no name) - {73F7F495-A325-4C52-BE48-5F97FA511E89} - (no file)
Close all programs except for HijackThis.
Click on Fix checked
A box will pop up asking you if you wish to fix the selected items. Please choose YES.
Once it has fixed them, please exit/close HijackThis.

Please go to Kaspersky website and perform an online antivirus scan.

Read through the requirements and privacy statement and click on Accept button.
It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
When the downloads have finished, click on Settings.
Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
- Spyware, Adware, Dialers, and other potentially dangerous programs
  Archives
  Mail databases
Click on My Computer under Scan.
Once the scan is complete, it will display the results. Click on View Scan Report.
You will see a list of infected items there. Click on Save Report As….
Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
Please post this log in your next reply.

tlj

Post #5December 6, 2008, 3:00 PM UTC

Tom These are the only Java downloads I see on the website you linked me to. The update is there but not the JRE version 6 to download. Java SE Java EE Java ME JavaFX I am skipping this final step and will move on to the Kapersky instructions. I don't even see Authentium in my list of programs is there another name to it or could it be a part of something else? Thanks Terry

Tomk

Post #6December 6, 2008, 3:57 PM UTC

tlj,

At the Java download site, the very first item isn't Java SE Runtime Environment (JRE) 6 Update 11?

The Authentium program could be called: Command Software Systems

tlj

Post #7December 6, 2008, 4:38 PM UTC

Tom Sorry about that I have the Java update, I was looking for a whole program. I have taht done and am trying to work through the Kapersky instructions. It stopped at 10 min into the scan and froze. I have removed AVG from the computer (couldn't find a turn me off switch). No command software systems either. The other programs I installed and ran Spyware Doctor 6.0,Malawares Anti malaware,Smart Defrag 1.03 and CCleaner(remove only) My guess is one of these programs has an anti virus attached to it. Should I remove them all?

Tomk

Post #8December 6, 2008, 4:46 PM UTC

tlj,

No. None of those programs is an Anti-virus. We will remove the Authentium program and its drivers manually.

It sounds like you are not currently running Kaspersky. If this is the case, lets run a different program first.

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link –> http://www.bleepingcomputer.com/forums/topic114351.html
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

tlj

Post #9December 6, 2008, 5:04 PM UTC

Tom
New log. I don't think I was ever disconnected from the internet
Terry

ComboFix 08-12-05.06 - Terry L. Jones 2008-12-06 11:58:13.4 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.292 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2008-11-06 to 2008-12-06 )))))))))))))))))))))))))))))))
.

2008-12-06 11:21 . 2008-12-06 11:21 d——– c:\documents and settings\All Users\Application Data\Avg7
2008-12-06 10:23 . 2008-12-06 10:33 d——– c:\documents and settings\Terry L. Jones\.SunDownloadManager
2008-12-06 10:21 . 2008-12-06 10:21 d——– c:\program files\Java
2008-12-06 10:21 . 2008-12-06 10:21 410,984 –a—— c:\windows\SYSTEM32\deploytk.dll
2008-12-06 10:21 . 2008-12-06 10:21 73,728 –a—— c:\windows\SYSTEM32\javacpl.cpl
2008-12-05 22:47 . 2008-12-03 19:52 15,504 –a—— c:\windows\SYSTEM32\DRIVERS\mbam.sys
2008-12-05 22:46 . 2008-12-05 22:48 d——– c:\program files\Malwarebytes' Anti-Malware
2008-12-05 22:46 . 2008-12-03 19:52 38,496 –a—— c:\windows\SYSTEM32\DRIVERS\mbamswissarmy.sys
2008-12-04 19:45 . 2005-04-12 09:34 d——– c:\documents and settings\Administrator\Application Data\Sonic
2008-12-04 19:45 . 2005-04-12 09:27 d——– c:\documents and settings\Administrator\Application Data\Jasc Software Inc
2008-12-04 19:45 . 2005-04-12 09:26 d–h—– c:\documents and settings\Administrator\Application Data\Gtek
2008-12-04 19:45 . 2008-12-06 11:21 d——– c:\documents and settings\Administrator
2008-12-04 17:04 . 2008-12-05 02:19 d——– c:\program files\Spyware Doctor
2008-12-04 17:04 . 2008-12-04 17:04 d——– c:\documents and settings\Terry L. Jones\Application Data\PC Tools
2008-12-04 17:04 . 2008-08-25 12:36 81,288 –a—— c:\windows\SYSTEM32\DRIVERS\iksyssec.sys
2008-12-04 17:04 . 2008-08-25 12:36 66,952 –a—— c:\windows\SYSTEM32\DRIVERS\iksysflt.sys
2008-12-04 17:04 . 2008-08-25 12:36 40,840 –a—— c:\windows\SYSTEM32\DRIVERS\ikfilesec.sys
2008-12-04 17:04 . 2008-06-02 16:19 29,576 –a—— c:\windows\SYSTEM32\DRIVERS\kcom.sys
2008-12-04 16:58 . 2008-12-04 16:58 d——– c:\program files\IObit
2008-12-04 16:43 . 2008-12-04 16:43 d——– c:\program files\CCleaner
2008-12-04 12:05 . 2008-12-04 12:05 d——– C:\VundoFix Backups
2008-12-04 11:13 . 2008-12-04 11:13 0 –a—— C:\proc.id
2008-12-04 11:13 . 2008-12-04 11:13 0 –a—— C:\asdasd.asdasd
2008-12-04 11:01 . 2008-12-04 11:01 d——– c:\documents and settings\Terry L. Jones\Application Data\Antispyware
2008-12-04 09:07 . 2008-12-04 09:07 d——– c:\program files\AskBarDis
2008-11-12 23:27 . 2008-09-04 12:15 1,106,944 ——— c:\windows\SYSTEM32\DLLCACHE\msxml3.dll
2008-11-12 23:27 . 2008-10-24 06:21 455,296 ——— c:\windows\SYSTEM32\DLLCACHE\mrxsmb.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-06 16:53 ——— d—a-w c:\documents and settings\All Users\Application Data\TEMP
2008-12-04 17:37 ——— d—–w c:\program files\Trend Micro
2008-12-04 16:06 ——— d—–w c:\program files\Lavasoft
2008-12-04 16:06 ——— d—–w c:\documents and settings\All Users\Application Data\Lavasoft
2008-11-05 23:26 ——— d—–w c:\documents and settings\Terry L. Jones\Application Data\Motive
2008-10-29 23:38 ——— d—–w c:\documents and settings\Terry L. Jones\Application Data\verizon_broad
2008-10-24 11:21 455,296 —-a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-16 19:13 202,776 —-a-w c:\windows\SYSTEM32\wuweb.dll
2008-10-16 19:13 202,776 —-a-w c:\windows\SYSTEM32\DLLCACHE\wuweb.dll
2008-10-16 19:13 1,809,944 —-a-w c:\windows\SYSTEM32\wuaueng.dll
2008-10-16 19:13 1,809,944 —-a-w c:\windows\SYSTEM32\DLLCACHE\wuaueng.dll
2008-10-16 19:12 561,688 —-a-w c:\windows\SYSTEM32\wuapi.dll
2008-10-16 19:12 561,688 —-a-w c:\windows\SYSTEM32\DLLCACHE\wuapi.dll
2008-10-16 19:12 323,608 —-a-w c:\windows\SYSTEM32\wucltui.dll
2008-10-16 19:12 323,608 —-a-w c:\windows\SYSTEM32\DLLCACHE\wucltui.dll
2008-10-16 19:09 92,696 —-a-w c:\windows\SYSTEM32\DLLCACHE\cdm.dll
2008-10-16 19:09 92,696 —-a-w c:\windows\SYSTEM32\cdm.dll
2008-10-16 19:09 51,224 —-a-w c:\windows\SYSTEM32\wuauclt.exe
2008-10-16 19:09 51,224 —-a-w c:\windows\SYSTEM32\DLLCACHE\wuauclt.exe
2008-10-16 19:09 43,544 —-a-w c:\windows\SYSTEM32\wups2.dll
2008-10-16 19:08 34,328 —-a-w c:\windows\SYSTEM32\wups.dll
2008-10-16 19:08 34,328 —-a-w c:\windows\SYSTEM32\DLLCACHE\wups.dll
2008-10-15 16:34 337,408 ——w c:\windows\SYSTEM32\DLLCACHE\netapi32.dll
2008-10-09 02:58 ——— d—–w c:\program files\Common Files\Scanner
2008-10-09 02:07 ——— d—–w c:\program files\Verizon
2008-10-09 02:04 ——— d–h–w c:\program files\InstallShield Installation Information
2008-10-09 02:04 ——— d—–w c:\program files\Common Files\Authentium
2008-10-09 02:03 ——— d—–w c:\program files\Radialpoint
2008-10-09 02:03 ——— d—–w c:\documents and settings\All Users\Application Data\Verizon
2008-10-08 21:54 ——— d—–w c:\documents and settings\Terry L. Jones\Application Data\Verizon
2008-10-08 21:53 ——— d—–w c:\program files\verizon_broad
2008-10-08 21:53 ——— d—–w c:\program files\Verizon Broadband Firefox Toolbar
2008-10-08 21:53 ——— d—–w c:\program files\Common Files\Motive
2008-10-08 21:53 ——— d—–w c:\documents and settings\All Users\Application Data\Motive
2008-10-03 17:41 6,066,176 ——w c:\windows\SYSTEM32\DLLCACHE\ieframe.dll
2008-09-30 21:43 1,286,152 —-a-w c:\windows\SYSTEM32\msxml4.dll
2008-09-15 12:12 1,846,400 —-a-w c:\windows\SYSTEM32\win32k.sys
2008-09-15 12:12 1,846,400 ——w c:\windows\SYSTEM32\DLLCACHE\win32k.sys
2008-09-10 01:14 1,307,648 —-a-w c:\windows\SYSTEM32\msxml6.dll
2008-09-10 01:14 1,307,648 ——w c:\windows\SYSTEM32\DLLCACHE\msxml6.dll
2008-09-08 10:41 333,824 ——w c:\windows\SYSTEM32\DLLCACHE\srv.sys
2008-02-22 14:20 80,056 —-a-w c:\documents and settings\Terry L. Jones\Application Data\GDIPFONTCACHEV1.DAT
2006-11-15 15:38 356,352 —-a-w c:\documents and settings\Terry L. Jones\cwshredder.dll
2008-09-03 21:34 16,384 –sha-w c:\windows\SYSTEM32\CONFIG\systemprofile\Cookies\index.dat
2008-09-03 21:34 32,768 –sha-w c:\windows\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\index.dat
2008-09-03 21:34 32,768 –sha-w c:\windows\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\MSHist012008090320080904\index.dat
2008-09-03 21:34 32,768 –sha-w c:\windows\SYSTEM32\CONFIG\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{201f27d4-3704-41d6-89c1-aa35e39143ed}]
2008-08-06 15:20 279944 –a—— c:\program files\AskBarDis\bar\bin\askBar.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A057A204-BACC-4D26-8398-26FADCF27386}]
2008-05-30 11:42 1991680 –a—— c:\progra~1\VERIZO~1\VERIZO~1.DLL

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{A057A204-BACC-4D26-8398-26FADCF27386}"= "c:\progra~1\VERIZO~1\VERIZO~1.DLL" [2008-05-30 1991680]
"{3041d03e-fd4b-44e0-b742-2d9b88305f98}"= "c:\program files\AskBarDis\bar\bin\askBar.dll" [2008-08-06 279944]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{A057A204-BACC-4D26-8398-26FADCF27386}"= "c:\progra~1\VERIZO~1\VERIZO~1.DLL" [2008-05-30 1991680]
"{3041D03E-FD4B-44E0-B742-2D9B88305F98}"= "c:\program files\AskBarDis\bar\bin\askBar.dll" [2008-08-06 279944]

[HKEY_CLASSES_ROOT\clsid\{a057a204-bacc-4d26-8398-26fadcf27386}]
[HKEY_CLASSES_ROOT\verizon_broad.VERIZON_BROAD]

[HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 204288]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 1404928]
"IAAnotif"="c:\program files\Intel\Intel Application Accelerator\iaanotif.exe" [2004-03-23 135168]
"SetDefPrt"="c:\program files\Brother\Brmfl03a\BrStDvPt.exe" [2003-07-03 45056]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2003-10-14 155648]
"PaperPort PTD"="c:\program files\Scansoft\PaperPort\pptd40nt.exe" [2005-03-17 57393]
"IndexSearch"="c:\program files\Scansoft\PaperPort\IndexSearch.exe" [2005-03-17 40960]
"BrMfcWnd"="c:\program files\Brother\Brmfcmon\BrMfcWnd.exe" [2006-06-28 622592]
"SetDefPrt2"="c:\program files\Brother\Brmfl06b\BrStDvPt.exe" [2005-01-26 49152]
"ControlCenter3"="c:\program files\Brother\ControlCenter3\brctrcen.exe" [2006-06-29 77824]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2005-04-12 98304]
"MMTray"="c:\program files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [2006-01-17 135168]
"Verizon_McciTrayApp"="c:\program files\Verizon\McciTrayApp.exe" [2007-09-28 936960]
"VerizonServicepoint.exe"="c:\program files\Verizon\VSP\VerizonServicepoint.exe" [2007-11-16 2065648]
"ISTray"="c:\program files\Spyware Doctor\pctsTray.exe" [2008-08-25 1168264]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-12-06 136600]

c:\documents and settings\Terry L. Jones\Start Menu\Programs\Startup\
HotSync Manager.lnk - c:\program files\Palm\HOTSYNC.EXE [2002-08-09 299008]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
SmartUI.lnk - c:\program files\Scansoft\PaperPort\SmartUI\SmartUI.exe [2007-02-11 1646592]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Billminder.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Billminder.lnk
backup=c:\windows\pss\Billminder.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=c:\windows\pss\QuickBooks Update Agent.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Quicken Startup.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Quicken Startup.lnk
backup=c:\windows\pss\Quicken Startup.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Terry L. Jones^Start Menu^Programs^Startup^VirtualExpander.lnk]
path=c:\documents and settings\Terry L. Jones\Start Menu\Programs\Startup\VirtualExpander.lnk
backup=c:\windows\pss\VirtualExpander.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIPTA]
–a—— 2004-08-25 12:52 339968 c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
–a—— 2004-07-19 07:51 306688 c:\program files\Dell Support\DSAgnt.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dla]
–a–c— 2004-12-06 01:05 127035 c:\windows\SYSTEM32\dla\tfswctrl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
–a–c— 2006-01-17 12:03 53248 c:\program files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMTray]
–a—— 2006-01-17 12:03 135168 c:\program files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
–a—— 2008-04-13 19:12 1695232 c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PhotoShow Deluxe Media Manager]
–a—— 2005-05-09 18:16 192512 c:\progra~1\Comcast\COMCAS~1\data\Xtras\mssysmgr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
–a—— 2005-04-12 09:30 98304 c:\program files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
–a—— 2005-04-12 09:30 26112 c:\program files\Real\RealPlayer\realplay.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateManager]
–a—— 2004-01-07 01:01 110592 c:\program files\Common Files\Sonic\Update Manager\sgtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr]
-ra—— 2006-03-30 16:45 313472 c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WMPNSCFG]
——— 2006-10-18 20:05 204288 c:\program files\Windows Media Player\wmpnscfg.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"WMPNetworkSvc"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\StubInstaller.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [2008-12-04 356920]
S3 brfilt;Brother MFC Filter Driver;c:\windows\system32\Drivers\Brfilt.sys [2005-05-22 2944]
S3 BrSerWDM;Brother Serial driver;c:\windows\system32\Drivers\BrSerWdm.sys [2005-05-22 61952]
S3 BrUsbMdm;Brother MFC USB Fax Only Modem;c:\windows\system32\Drivers\BrUsbMdm.sys [2005-05-22 11008]
S3 BrUsbScn;Brother MFC USB Scanner driver;c:\windows\system32\Drivers\BrUsbScn.sys [2005-05-22 10368]
S3 Radialpoint Security Services;Radialpoint Security Services;c:\windows\system32\dllhost.exe /Processid:{80098F68-1220-4F43-80A8-15C7395B8874} [2004-08-04 5120]
S3 RioS10;RioS10 driver;c:\windows\system32\Drivers\RioS10.sys [2006-08-21 12661]
.
Contents of the 'Scheduled Tasks' folder

2008-12-06 c:\windows\Tasks\Antispyware Scheduled Scan.job
- c:\program files\Antispyware\Antispyware.exe []

2008-12-06 c:\windows\Tasks\Antispyware Scheduled Scan.job
- c:\program files\Antispyware []
.
- - - - ORPHANS REMOVED - - - -

ShellIconOverlayIdentifiers-{E4000AC4-5E5F-4956-807A-C5854405D64F} - %SystemRoot%\system32\VirtualExpander\VEShellExt.dll
MSConfigStartUp-SunJavaUpdateSched - c:\program files\Java\jre1.6.0_05\bin\jusched.exe
MSConfigStartUp-WinPatrol - c:\program files\BillP Studios\WinPatrol\winpatrol.exe

.
——- Supplementary Scan ——-
.
uStart Page = hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fiber&cd=7.0unattached&bm=ho_central
uInternet Connection Wizard,ShellNext = iexplore
FireFox -: Profile - c:\documents and settings\Terry L. Jones\Application Data\Mozilla\Firefox\Profiles\lycdfhc0.default\
FireFox -: prefs.js - STARTUP.HOMEPAGE - hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fiber&cd=7.0unattached&bm=ho_central
FF -: plugin - c:\program files\Adobe\Acrobat 7.0\Reader\browser\nppdf32.dll
FF -: plugin - c:\program files\Mozilla Firefox\plugins\NPMGWRAP.DLL
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-06 12:00:35
Windows 5.1.2600 Service Pack 3 NTFS

detected NTDLL code modification:
ZwClose

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-12-06 12:01:49
ComboFix-quarantined-files.txt 2008-12-06 17:01:46
ComboFix2.txt 2008-03-13 01:43:39

Pre-Run: 58,348,580,864 bytes free
Post-Run: 58,443,382,784 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

234 — E O F — 2008-11-13 08:02:09

Tomk

Post #10December 6, 2008, 6:37 PM UTC

tlj,

COMBOFIX-Script

Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:

File::
C:\proc.id
C:\asdasd.asdasd

Folder::
c:\program files\AskBarDis

Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{201f27d4-3704-41d6-89c1-aa35e39143ed}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{3041d03e-fd4b-44e0-b742-2d9b88305f98}"=-
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{3041D03E-FD4B-44E0-B742-2D9B88305F98}"=-
[-HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[-HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]

Driver::

Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.

[external image: Posted Image]
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

Then

Please go to Kaspersky website and perform an online antivirus scan.

Read through the requirements and privacy statement and click on Accept button.
It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
When the downloads have finished, click on Settings.
Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
- Spyware, Adware, Dialers, and other potentially dangerous programs
  Archives
  Mail databases
Click on My Computer under Scan.
Once the scan is complete, it will display the results. Click on View Scan Report.
You will see a list of infected items there. Click on Save Report As….
Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
Please post this log in your next reply.

In your next reply please provide:

ComboFix.txt
Kaspersky report
New HijackThis log taken after everything else completed

tlj

Post #11December 6, 2008, 9:51 PM UTC

Tom
In order as requested

ComboFix 08-12-06.01 - Terry L. Jones 2008-12-06 13:54:30.5 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.243 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Terry L. Jones\Desktop\CFScript.txt
* Created a new restore point

FILE ::
C:\asdasd.asdasd
C:\proc.id
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\asdasd.asdasd
C:\proc.id
c:\program files\AskBarDis
c:\program files\AskBarDis\bar\bin\askBar.dll
c:\program files\AskBarDis\bar\bin\askPopStp.dll
c:\program files\AskBarDis\bar\bin\psvince.dll
c:\program files\AskBarDis\bar\Cache\00013340
c:\program files\AskBarDis\bar\Cache\0001342A
c:\program files\AskBarDis\bar\Cache\000134D6.bin
c:\program files\AskBarDis\bar\Cache\00013543.bin
c:\program files\AskBarDis\bar\Cache\000135D0.bin
c:\program files\AskBarDis\bar\Cache\0001361E.bin
c:\program files\AskBarDis\bar\Cache\0001367C.bin
c:\program files\AskBarDis\bar\Cache\000136CA.bin
c:\program files\AskBarDis\bar\Cache\00013728.bin
c:\program files\AskBarDis\bar\Cache\files.ini
c:\program files\AskBarDis\bar\History\search
c:\program files\AskBarDis\bar\Settings\config.dat
c:\program files\AskBarDis\bar\Settings\config.dat.bak
c:\program files\AskBarDis\bar\Settings\prevcfg.htm
c:\program files\AskBarDis\unins000.dat
c:\program files\AskBarDis\unins000.exe

.
((((((((((((((((((((((((( Files Created from 2008-11-06 to 2008-12-06 )))))))))))))))))))))))))))))))
.

2008-12-06 11:21 . 2008-12-06 11:21 d——– c:\documents and settings\All Users\Application Data\Avg7
2008-12-06 10:23 . 2008-12-06 10:33 d——– c:\documents and settings\Terry L. Jones\.SunDownloadManager
2008-12-06 10:21 . 2008-12-06 10:21 d——– c:\program files\Java
2008-12-06 10:21 . 2008-12-06 10:21 410,984 –a—— c:\windows\SYSTEM32\deploytk.dll
2008-12-06 10:21 . 2008-12-06 10:21 73,728 –a—— c:\windows\SYSTEM32\javacpl.cpl
2008-12-05 22:47 . 2008-12-03 19:52 15,504 –a—— c:\windows\SYSTEM32\DRIVERS\mbam.sys
2008-12-05 22:46 . 2008-12-05 22:48 d——– c:\program files\Malwarebytes' Anti-Malware
2008-12-05 22:46 . 2008-12-03 19:52 38,496 –a—— c:\windows\SYSTEM32\DRIVERS\mbamswissarmy.sys
2008-12-04 19:45 . 2005-04-12 09:34 d——– c:\documents and settings\Administrator\Application Data\Sonic
2008-12-04 19:45 . 2005-04-12 09:27 d——– c:\documents and settings\Administrator\Application Data\Jasc Software Inc
2008-12-04 19:45 . 2005-04-12 09:26 d–h—– c:\documents and settings\Administrator\Application Data\Gtek
2008-12-04 19:45 . 2008-12-06 11:21 d——– c:\documents and settings\Administrator
2008-12-04 17:04 . 2008-12-05 02:19 d——– c:\program files\Spyware Doctor
2008-12-04 17:04 . 2008-12-04 17:04 d——– c:\documents and settings\Terry L. Jones\Application Data\PC Tools
2008-12-04 17:04 . 2008-08-25 12:36 81,288 –a—— c:\windows\SYSTEM32\DRIVERS\iksyssec.sys
2008-12-04 17:04 . 2008-08-25 12:36 66,952 –a—— c:\windows\SYSTEM32\DRIVERS\iksysflt.sys
2008-12-04 17:04 . 2008-08-25 12:36 40,840 –a—— c:\windows\SYSTEM32\DRIVERS\ikfilesec.sys
2008-12-04 17:04 . 2008-06-02 16:19 29,576 –a—— c:\windows\SYSTEM32\DRIVERS\kcom.sys
2008-12-04 16:58 . 2008-12-04 16:58 d——– c:\program files\IObit
2008-12-04 16:43 . 2008-12-04 16:43 d——– c:\program files\CCleaner
2008-12-04 12:05 . 2008-12-04 12:05 d——– C:\VundoFix Backups
2008-12-04 11:01 . 2008-12-04 11:01 d——– c:\documents and settings\Terry L. Jones\Application Data\Antispyware
2008-11-12 23:27 . 2008-09-04 12:15 1,106,944 ——— c:\windows\SYSTEM32\DLLCACHE\msxml3.dll
2008-11-12 23:27 . 2008-10-24 06:21 455,296 ——— c:\windows\SYSTEM32\DLLCACHE\mrxsmb.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-06 16:53 ——— d—a-w c:\documents and settings\All Users\Application Data\TEMP
2008-12-04 17:37 ——— d—–w c:\program files\Trend Micro
2008-12-04 16:06 ——— d—–w c:\program files\Lavasoft
2008-12-04 16:06 ——— d—–w c:\documents and settings\All Users\Application Data\Lavasoft
2008-11-05 23:26 ——— d—–w c:\documents and settings\Terry L. Jones\Application Data\Motive
2008-10-29 23:38 ——— d—–w c:\documents and settings\Terry L. Jones\Application Data\verizon_broad
2008-10-24 11:21 455,296 —-a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-16 19:13 202,776 —-a-w c:\windows\SYSTEM32\wuweb.dll
2008-10-16 19:13 202,776 —-a-w c:\windows\SYSTEM32\DLLCACHE\wuweb.dll
2008-10-16 19:13 1,809,944 —-a-w c:\windows\SYSTEM32\wuaueng.dll
2008-10-16 19:13 1,809,944 —-a-w c:\windows\SYSTEM32\DLLCACHE\wuaueng.dll
2008-10-16 19:12 561,688 —-a-w c:\windows\SYSTEM32\wuapi.dll
2008-10-16 19:12 561,688 —-a-w c:\windows\SYSTEM32\DLLCACHE\wuapi.dll
2008-10-16 19:12 323,608 —-a-w c:\windows\SYSTEM32\wucltui.dll
2008-10-16 19:12 323,608 —-a-w c:\windows\SYSTEM32\DLLCACHE\wucltui.dll
2008-10-16 19:09 92,696 —-a-w c:\windows\SYSTEM32\DLLCACHE\cdm.dll
2008-10-16 19:09 92,696 —-a-w c:\windows\SYSTEM32\cdm.dll
2008-10-16 19:09 51,224 —-a-w c:\windows\SYSTEM32\wuauclt.exe
2008-10-16 19:09 51,224 —-a-w c:\windows\SYSTEM32\DLLCACHE\wuauclt.exe
2008-10-16 19:09 43,544 —-a-w c:\windows\SYSTEM32\wups2.dll
2008-10-16 19:08 34,328 —-a-w c:\windows\SYSTEM32\wups.dll
2008-10-16 19:08 34,328 —-a-w c:\windows\SYSTEM32\DLLCACHE\wups.dll
2008-10-15 16:34 337,408 ——w c:\windows\SYSTEM32\DLLCACHE\netapi32.dll
2008-10-09 02:58 ——— d—–w c:\program files\Common Files\Scanner
2008-10-09 02:07 ——— d—–w c:\program files\Verizon
2008-10-09 02:04 ——— d–h–w c:\program files\InstallShield Installation Information
2008-10-09 02:04 ——— d—–w c:\program files\Common Files\Authentium
2008-10-09 02:03 ——— d—–w c:\program files\Radialpoint
2008-10-09 02:03 ——— d—–w c:\documents and settings\All Users\Application Data\Verizon
2008-10-08 21:54 ——— d—–w c:\documents and settings\Terry L. Jones\Application Data\Verizon
2008-10-08 21:53 ——— d—–w c:\program files\verizon_broad
2008-10-08 21:53 ——— d—–w c:\program files\Verizon Broadband Firefox Toolbar
2008-10-08 21:53 ——— d—–w c:\program files\Common Files\Motive
2008-10-08 21:53 ——— d—–w c:\documents and settings\All Users\Application Data\Motive
2008-10-03 17:41 6,066,176 ——w c:\windows\SYSTEM32\DLLCACHE\ieframe.dll
2008-09-30 21:43 1,286,152 —-a-w c:\windows\SYSTEM32\msxml4.dll
2008-09-15 12:12 1,846,400 —-a-w c:\windows\SYSTEM32\win32k.sys
2008-09-15 12:12 1,846,400 ——w c:\windows\SYSTEM32\DLLCACHE\win32k.sys
2008-09-10 01:14 1,307,648 —-a-w c:\windows\SYSTEM32\msxml6.dll
2008-09-10 01:14 1,307,648 ——w c:\windows\SYSTEM32\DLLCACHE\msxml6.dll
2008-09-08 10:41 333,824 ——w c:\windows\SYSTEM32\DLLCACHE\srv.sys
2008-02-22 14:20 80,056 —-a-w c:\documents and settings\Terry L. Jones\Application Data\GDIPFONTCACHEV1.DAT
2006-11-15 15:38 356,352 —-a-w c:\documents and settings\Terry L. Jones\cwshredder.dll
2008-09-03 21:34 16,384 –sha-w c:\windows\SYSTEM32\CONFIG\systemprofile\Cookies\index.dat
2008-09-03 21:34 32,768 –sha-w c:\windows\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\index.dat
2008-09-03 21:34 32,768 –sha-w c:\windows\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\MSHist012008090320080904\index.dat
2008-09-03 21:34 32,768 –sha-w c:\windows\SYSTEM32\CONFIG\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A057A204-BACC-4D26-8398-26FADCF27386}]
2008-05-30 11:42 1991680 –a—— c:\progra~1\VERIZO~1\VERIZO~1.DLL

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{A057A204-BACC-4D26-8398-26FADCF27386}"= "c:\progra~1\VERIZO~1\VERIZO~1.DLL" [2008-05-30 1991680]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{A057A204-BACC-4D26-8398-26FADCF27386}"= "c:\progra~1\VERIZO~1\VERIZO~1.DLL" [2008-05-30 1991680]

[HKEY_CLASSES_ROOT\clsid\{a057a204-bacc-4d26-8398-26fadcf27386}]
[HKEY_CLASSES_ROOT\verizon_broad.VERIZON_BROAD]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 204288]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 1404928]
"IAAnotif"="c:\program files\Intel\Intel Application Accelerator\iaanotif.exe" [2004-03-23 135168]
"SetDefPrt"="c:\program files\Brother\Brmfl03a\BrStDvPt.exe" [2003-07-03 45056]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2003-10-14 155648]
"PaperPort PTD"="c:\program files\Scansoft\PaperPort\pptd40nt.exe" [2005-03-17 57393]
"IndexSearch"="c:\program files\Scansoft\PaperPort\IndexSearch.exe" [2005-03-17 40960]
"BrMfcWnd"="c:\program files\Brother\Brmfcmon\BrMfcWnd.exe" [2006-06-28 622592]
"SetDefPrt2"="c:\program files\Brother\Brmfl06b\BrStDvPt.exe" [2005-01-26 49152]
"ControlCenter3"="c:\program files\Brother\ControlCenter3\brctrcen.exe" [2006-06-29 77824]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2005-04-12 98304]
"MMTray"="c:\program files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [2006-01-17 135168]
"Verizon_McciTrayApp"="c:\program files\Verizon\McciTrayApp.exe" [2007-09-28 936960]
"VerizonServicepoint.exe"="c:\program files\Verizon\VSP\VerizonServicepoint.exe" [2007-11-16 2065648]
"ISTray"="c:\program files\Spyware Doctor\pctsTray.exe" [2008-08-25 1168264]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-12-06 136600]

c:\documents and settings\Terry L. Jones\Start Menu\Programs\Startup\
HotSync Manager.lnk - c:\program files\Palm\HOTSYNC.EXE [2002-08-09 299008]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
SmartUI.lnk - c:\program files\Scansoft\PaperPort\SmartUI\SmartUI.exe [2007-02-11 1646592]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Billminder.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Billminder.lnk
backup=c:\windows\pss\Billminder.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=c:\windows\pss\QuickBooks Update Agent.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Quicken Startup.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Quicken Startup.lnk
backup=c:\windows\pss\Quicken Startup.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Terry L. Jones^Start Menu^Programs^Startup^VirtualExpander.lnk]
path=c:\documents and settings\Terry L. Jones\Start Menu\Programs\Startup\VirtualExpander.lnk
backup=c:\windows\pss\VirtualExpander.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIPTA]
–a—— 2004-08-25 12:52 339968 c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
–a—— 2004-07-19 07:51 306688 c:\program files\Dell Support\DSAgnt.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dla]
–a–c— 2004-12-06 01:05 127035 c:\windows\SYSTEM32\dla\tfswctrl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
–a–c— 2006-01-17 12:03 53248 c:\program files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMTray]
–a—— 2006-01-17 12:03 135168 c:\program files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
–a—— 2008-04-13 19:12 1695232 c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PhotoShow Deluxe Media Manager]
–a—— 2005-05-09 18:16 192512 c:\progra~1\Comcast\COMCAS~1\data\Xtras\mssysmgr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
–a—— 2005-04-12 09:30 98304 c:\program files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
–a—— 2005-04-12 09:30 26112 c:\program files\Real\RealPlayer\realplay.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateManager]
–a—— 2004-01-07 01:01 110592 c:\program files\Common Files\Sonic\Update Manager\sgtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr]
-ra—— 2006-03-30 16:45 313472 c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WMPNSCFG]
——— 2006-10-18 20:05 204288 c:\program files\Windows Media Player\wmpnscfg.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"WMPNetworkSvc"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\StubInstaller.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [2008-12-04 356920]
S3 brfilt;Brother MFC Filter Driver;c:\windows\system32\Drivers\Brfilt.sys [2005-05-22 2944]
S3 BrSerWDM;Brother Serial driver;c:\windows\system32\Drivers\BrSerWdm.sys [2005-05-22 61952]
S3 BrUsbMdm;Brother MFC USB Fax Only Modem;c:\windows\system32\Drivers\BrUsbMdm.sys [2005-05-22 11008]
S3 BrUsbScn;Brother MFC USB Scanner driver;c:\windows\system32\Drivers\BrUsbScn.sys [2005-05-22 10368]
S3 Radialpoint Security Services;Radialpoint Security Services;c:\windows\system32\dllhost.exe /Processid:{80098F68-1220-4F43-80A8-15C7395B8874} [2004-08-04 5120]
S3 RioS10;RioS10 driver;c:\windows\system32\Drivers\RioS10.sys [2006-08-21 12661]

*Newly Created Service* - CATCHME
.
Contents of the 'Scheduled Tasks' folder

2008-12-06 c:\windows\Tasks\Antispyware Scheduled Scan.job
- c:\program files\Antispyware\Antispyware.exe []

2008-12-06 c:\windows\Tasks\Antispyware Scheduled Scan.job
- c:\program files\Antispyware []
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fiber&cd=7.0unattached&bm=ho_central
uInternet Connection Wizard,ShellNext = iexplore
FireFox -: Profile - c:\documents and settings\Terry L. Jones\Application Data\Mozilla\Firefox\Profiles\lycdfhc0.default\
FireFox -: prefs.js - STARTUP.HOMEPAGE - hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fiber&cd=7.0unattached&bm=ho_central
FF -: plugin - c:\program files\Adobe\Acrobat 7.0\Reader\browser\nppdf32.dll
FF -: plugin - c:\program files\Mozilla Firefox\plugins\NPMGWRAP.DLL
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-06 13:56:55
Windows 5.1.2600 Service Pack 3 NTFS

detected NTDLL code modification:
ZwClose

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-12-06 13:58:07
ComboFix-quarantined-files.txt 2008-12-06 18:58:04
ComboFix2.txt 2008-12-06 17:01:52
ComboFix3.txt 2008-03-13 01:43:39

Pre-Run: 58,430,369,792 bytes free
Post-Run: 58,418,405,376 bytes free

245 — E O F — 2008-11-13 08:02:09

——————————————————————————–
KASPERSKY ONLINE SCANNER 7 REPORT
Saturday, December 6, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Saturday, December 06, 2008 15:46:32
Records in database: 1440480
——————————————————————————–

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\

Scan statistics:
Files scanned: 60970
Threat name: 2
Infected objects: 1
Suspicious objects: 1
Duration of the scan: 01:55:03

File name / Threat name / Threats count
C:\Documents and Settings\Terry L. Jones\Desktop\mail backup\Deleted Items.dbx Suspicious: Trojan-Spy.HTML.Fraud.gen 1
C:\WINDOWS\SYSTEM32\IEDFix.exe Infected: Hoax.Win32.Renos.vasi 1

The selected area was scanned.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:47:27 PM, on 12/6/08
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\WINDOWS\SYSTEM32\Brmfrmps.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Documents and Settings\Terry L. Jones\Local Settings\temp\jkos-Terry L. Jones\binaries\ScanningProcess.exe
C:\Documents and Settings\Terry L. Jones\Local Settings\temp\jkos-Terry L. Jones\binaries\ScanningProcess.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wapp.verizon.net/bookmarks/bmredir….p;bm=ho_central
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Verizon Broadband Toolbar - {A057A204-BACC-4D26-8398-26FADCF27386} - C:\PROGRA~1\VERIZO~1\VERIZO~1.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Verizon Broadband Toolbar - {A057A204-BACC-4D26-8398-26FADCF27386} - C:\PROGRA~1\VERIZO~1\VERIZO~1.DLL
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl03a\BrStDvPt.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [SetDefPrt2] C:\Program Files\Brother\Brmfl06b\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: SmartUI.lnk = C:\Program Files\Scansoft\PaperPort\SmartUI\SmartUI.exe
O9 - Extra button: (no name) - {11316B13-33F0-4C9F-BD55-09994CCFA8EB} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommo…20Installer.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD5/JSCDL/jre…ows-i586-jc.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Brother Industries, Ltd. - C:\WINDOWS\SYSTEM32\Brmfrmps.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Radialpoint Unicorn Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Verizon\PC Security Checkup\rpsupdaterR.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

–
End of file - 7729 bytes

Tomk

Post #12December 7, 2008, 12:10 AM UTC

tlj,

A couple questions:
There are two ZoneAlarm processes running. What all ZoneAlarm programs to you have? Just firewall? Or firewall and anti-virus?

You also have Radialpoint security running. Looks like maybe it was provided by Verizon? Might be called PC security checkup? Can you tell me what this is and what it's running? It could be firewall, Anti-virus, Spyware, or all the above.

======

You have a folder on your desktop called mail backup. In this folder there is apparently another folder of deleted items. One of the deleted mails is infected. Please empty your deleted mail folder. If you don't need this mail backup folder, just delete the whole thing.

tlj

Post #13December 7, 2008, 12:37 AM UTC

verizon pc security checkup is what I show. there is a link for support http://www.verizon.freedom.net/supportpage
As far as other firewalls the only thing I can find is the one from windows and the two zone alarm programs I'm not aware of

Tomk

Post #14December 7, 2008, 1:02 AM UTC

tlj,

Alright. Let's get one more scan. I'll utilize the information in there to try to get you cleaned up.

Please download DDS and save it to your desktop.

Disable any script blocking protection
Double click dds.scr to run the tool.
When done, DDS.txt will open.
Click Yes at the next prompt for Optional Scan.
Save both reports to your desktop.

—————————————————

Post the contents of the DDS.txt report in your next reply
Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and the click UPLOAD.

tlj

Post #15December 7, 2008, 3:19 AM UTC last edited December 7, 2008, 3:27 AM UTC

OK I'll show my ignorance. What is script blocking and where might I find it What I did find was tools..internet options..advanced.. browsing..and both boxes for disable script debugging (one for I E and one marked other) were checked. I ran the scan DDS and got gobblety gook. I unchecked those boxes and ran the scan again and got the same gooblety gook.

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