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Spyware / Malware / Virus Removal

[Closed] A Trojan ( TROJAN-PWS.WOW ), A vulnerability and a Websi

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This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hello.

Many thanks for volunteering your valuable time to help out nameless, faceless people like me who have problems with our computers. It is a fairly thankless job that you are doing and you are very selfless in doing it for us. Many many thanks and God bless you and your family (or: may the force be with you!)

Now, for the problem statement:
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Spontaneous reboots at seemingly random intervals, significantly slowed-down PC, signs of trojan and other infections.

Limitations:
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Unable to run kaspersky scan due to the reboots. Unable to update windows as well for the same reason.

HijackThis log:
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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:25:40 PM, on 11/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\csrss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\System32\SCardSvr.exe
D:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
D:\WINDOWS\system32\eTCrtMng.exe
D:\WINDOWS\system32\igfxtray.exe
D:\WINDOWS\system32\hkcmd.exe
D:\WINDOWS\system32\igfxpers.exe
D:\WINDOWS\SOUNDMAN.EXE
D:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
D:\Program Files\Google\Google Talk\googletalk.exe
D:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
D:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
D:\Program Files\Spyware Doctor\pctsTray.exe
D:\WINDOWS\system32\eTSrv.exe
D:\Program Files\Messenger\msmsgs.exe
D:\Program Files\Spyware Doctor\pctsAuxs.exe
D:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\alg.exe
D:\Program Files\Spyware Doctor\pctsSvc.exe
D:\Program Files\Spyware Doctor\pctsGui.exe
D:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe
D:\WINDOWS\system32\wbem\wmiprvse.exe
D:\WINDOWS\system32\rundll32.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [vptray] D:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [EPSON Stylus C45 Series] D:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE /P23 "EPSON Stylus C45 Series" /O6 "USB001" /M "Stylus C45"
O4 - HKLM\..\Run: [eTCertManger] D:\WINDOWS\system32\eTCrtMng.exe
O4 - HKLM\..\Run: [IgfxTray] D:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] D:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] D:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [RemoteControl] "D:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [googletalk] D:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [Adobe Photo Downloader] "D:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [ISTray] "D:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [SifyBB] D:\Program Files\Sify Broadband\BBImpSec.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "D:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - D:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - D:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - D:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {BE90DF74-A983-4BBB-A9C1-F2C90807F548} (AssureSignControl Control) - http://www.mca.gov.in/DCAPortalWeb/dca/jsp…SignControl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{AEF63448-C41F-4DD0-87A4-E9C067536058}: NameServer = 203.94.227.70,203.94.243.70
O23 - Service: DefWatch - Symantec Corporation - D:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: eToken Notification Service (ETOKSRV) - Aladdin Knowledge Systems, Ltd. - D:\WINDOWS\system32\eTSrv.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - D:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - D:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - D:\Program Files\Spyware Doctor\pctsSvc.exe

–
End of file - 5416 bytes


Spyware Doctor log:
—————————-

11/30/2008 5:58:58 PM:484
Infection was detected on this computer
Threat Name - Trojan-PWS.WOW
Type - File
Risk Level - High
Infection - D:\WINDOWS\SYSTEM32\svchqs.exe

11/30/2008 5:59:25 PM:937
Infection was detected on this computer
Threat Name - Trojan-PWS.WOW
Type - Registry Value
Risk Level - High
Infection - HKEY_USERS\.DEFAULT, load

11/30/2008 5:59:30 PM:265
Infection was detected on this computer
Threat Name - Spyware.Possible_Website_Hijack
Type - Bad Host Entry
Risk Level - High
Infection - 203.27.235.25, www.payseal.icicibank.com

11/30/2008 6:00:08 PM:328
Scheduled Scan Skipped
Scheduled task Intelli-Scan of this computer skipped - another scan is already running.

11/30/2008 6:00:19 PM:453
Infection was detected on this computer
Threat Name - Exploit.Internet_Explorer_Security_Settings
Type - Modified Registry Value
Risk Level - Info & PUAs
Infection - HKEY_USERS\S-1-5-21-1659004503-1979792683-725345543-1003\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3, 1004


PLEASE NOTE:
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On Nov30th, I manually moved (deleted) the following executable into Recycle bin: svchqs.exe (From D:\WIndows\System32)
Hi singseeker,

:welcome:

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Then

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot (shut down your computer then restart it).
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.

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