singseeker
Topic Starter
Hello.
Many thanks for volunteering your valuable time to help out nameless, faceless people like me who have problems with our computers. It is a fairly thankless job that you are doing and you are very selfless in doing it for us. Many many thanks and God bless you and your family (or: may the force be with you!)
Now, for the problem statement:
——————————————–
Spontaneous reboots at seemingly random intervals, significantly slowed-down PC, signs of trojan and other infections.
Limitations:
—————-
Unable to run kaspersky scan due to the reboots. Unable to update windows as well for the same reason.
HijackThis log:
————————–
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:25:40 PM, on 11/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\csrss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\System32\SCardSvr.exe
D:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
D:\WINDOWS\system32\eTCrtMng.exe
D:\WINDOWS\system32\igfxtray.exe
D:\WINDOWS\system32\hkcmd.exe
D:\WINDOWS\system32\igfxpers.exe
D:\WINDOWS\SOUNDMAN.EXE
D:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
D:\Program Files\Google\Google Talk\googletalk.exe
D:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
D:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
D:\Program Files\Spyware Doctor\pctsTray.exe
D:\WINDOWS\system32\eTSrv.exe
D:\Program Files\Messenger\msmsgs.exe
D:\Program Files\Spyware Doctor\pctsAuxs.exe
D:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\alg.exe
D:\Program Files\Spyware Doctor\pctsSvc.exe
D:\Program Files\Spyware Doctor\pctsGui.exe
D:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe
D:\WINDOWS\system32\wbem\wmiprvse.exe
D:\WINDOWS\system32\rundll32.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [vptray] D:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [EPSON Stylus C45 Series] D:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE /P23 "EPSON Stylus C45 Series" /O6 "USB001" /M "Stylus C45"
O4 - HKLM\..\Run: [eTCertManger] D:\WINDOWS\system32\eTCrtMng.exe
O4 - HKLM\..\Run: [IgfxTray] D:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] D:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] D:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [RemoteControl] "D:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [googletalk] D:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [Adobe Photo Downloader] "D:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [ISTray] "D:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [SifyBB] D:\Program Files\Sify Broadband\BBImpSec.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "D:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - D:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - D:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - D:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {BE90DF74-A983-4BBB-A9C1-F2C90807F548} (AssureSignControl Control) - http://www.mca.gov.in/DCAPortalWeb/dca/jsp…SignControl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{AEF63448-C41F-4DD0-87A4-E9C067536058}: NameServer = 203.94.227.70,203.94.243.70
O23 - Service: DefWatch - Symantec Corporation - D:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: eToken Notification Service (ETOKSRV) - Aladdin Knowledge Systems, Ltd. - D:\WINDOWS\system32\eTSrv.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - D:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - D:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - D:\Program Files\Spyware Doctor\pctsSvc.exe
–
End of file - 5416 bytes
Spyware Doctor log:
—————————-
11/30/2008 5:58:58 PM:484
Infection was detected on this computer
Threat Name - Trojan-PWS.WOW
Type - File
Risk Level - High
Infection - D:\WINDOWS\SYSTEM32\svchqs.exe
11/30/2008 5:59:25 PM:937
Infection was detected on this computer
Threat Name - Trojan-PWS.WOW
Type - Registry Value
Risk Level - High
Infection - HKEY_USERS\.DEFAULT, load
11/30/2008 5:59:30 PM:265
Infection was detected on this computer
Threat Name - Spyware.Possible_Website_Hijack
Type - Bad Host Entry
Risk Level - High
Infection - 203.27.235.25, www.payseal.icicibank.com
11/30/2008 6:00:08 PM:328
Scheduled Scan Skipped
Scheduled task Intelli-Scan of this computer skipped - another scan is already running.
11/30/2008 6:00:19 PM:453
Infection was detected on this computer
Threat Name - Exploit.Internet_Explorer_Security_Settings
Type - Modified Registry Value
Risk Level - Info & PUAs
Infection - HKEY_USERS\S-1-5-21-1659004503-1979792683-725345543-1003\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3, 1004
PLEASE NOTE:
———————–
On Nov30th, I manually moved (deleted) the following executable into Recycle bin: svchqs.exe (From D:\WIndows\System32)
Many thanks for volunteering your valuable time to help out nameless, faceless people like me who have problems with our computers. It is a fairly thankless job that you are doing and you are very selfless in doing it for us. Many many thanks and God bless you and your family (or: may the force be with you!)
Now, for the problem statement:
——————————————–
Spontaneous reboots at seemingly random intervals, significantly slowed-down PC, signs of trojan and other infections.
Limitations:
—————-
Unable to run kaspersky scan due to the reboots. Unable to update windows as well for the same reason.
HijackThis log:
————————–
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:25:40 PM, on 11/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\csrss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\System32\SCardSvr.exe
D:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
D:\WINDOWS\system32\eTCrtMng.exe
D:\WINDOWS\system32\igfxtray.exe
D:\WINDOWS\system32\hkcmd.exe
D:\WINDOWS\system32\igfxpers.exe
D:\WINDOWS\SOUNDMAN.EXE
D:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
D:\Program Files\Google\Google Talk\googletalk.exe
D:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
D:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
D:\Program Files\Spyware Doctor\pctsTray.exe
D:\WINDOWS\system32\eTSrv.exe
D:\Program Files\Messenger\msmsgs.exe
D:\Program Files\Spyware Doctor\pctsAuxs.exe
D:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\alg.exe
D:\Program Files\Spyware Doctor\pctsSvc.exe
D:\Program Files\Spyware Doctor\pctsGui.exe
D:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe
D:\WINDOWS\system32\wbem\wmiprvse.exe
D:\WINDOWS\system32\rundll32.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [vptray] D:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [EPSON Stylus C45 Series] D:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE /P23 "EPSON Stylus C45 Series" /O6 "USB001" /M "Stylus C45"
O4 - HKLM\..\Run: [eTCertManger] D:\WINDOWS\system32\eTCrtMng.exe
O4 - HKLM\..\Run: [IgfxTray] D:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] D:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] D:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [RemoteControl] "D:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [googletalk] D:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [Adobe Photo Downloader] "D:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [ISTray] "D:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [SifyBB] D:\Program Files\Sify Broadband\BBImpSec.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "D:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - D:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - D:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - D:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {BE90DF74-A983-4BBB-A9C1-F2C90807F548} (AssureSignControl Control) - http://www.mca.gov.in/DCAPortalWeb/dca/jsp…SignControl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{AEF63448-C41F-4DD0-87A4-E9C067536058}: NameServer = 203.94.227.70,203.94.243.70
O23 - Service: DefWatch - Symantec Corporation - D:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: eToken Notification Service (ETOKSRV) - Aladdin Knowledge Systems, Ltd. - D:\WINDOWS\system32\eTSrv.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - D:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - D:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - D:\Program Files\Spyware Doctor\pctsSvc.exe
–
End of file - 5416 bytes
Spyware Doctor log:
—————————-
11/30/2008 5:58:58 PM:484
Infection was detected on this computer
Threat Name - Trojan-PWS.WOW
Type - File
Risk Level - High
Infection - D:\WINDOWS\SYSTEM32\svchqs.exe
11/30/2008 5:59:25 PM:937
Infection was detected on this computer
Threat Name - Trojan-PWS.WOW
Type - Registry Value
Risk Level - High
Infection - HKEY_USERS\.DEFAULT, load
11/30/2008 5:59:30 PM:265
Infection was detected on this computer
Threat Name - Spyware.Possible_Website_Hijack
Type - Bad Host Entry
Risk Level - High
Infection - 203.27.235.25, www.payseal.icicibank.com
11/30/2008 6:00:08 PM:328
Scheduled Scan Skipped
Scheduled task Intelli-Scan of this computer skipped - another scan is already running.
11/30/2008 6:00:19 PM:453
Infection was detected on this computer
Threat Name - Exploit.Internet_Explorer_Security_Settings
Type - Modified Registry Value
Risk Level - Info & PUAs
Infection - HKEY_USERS\S-1-5-21-1659004503-1979792683-725345543-1003\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3, 1004
PLEASE NOTE:
———————–
On Nov30th, I manually moved (deleted) the following executable into Recycle bin: svchqs.exe (From D:\WIndows\System32)