Spyware / Malware / Virus Removal

[Resolved] Please help HijackThis log

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Motley Topic Starter

Post #1November 20, 2008, 6:17 PM UTC

I have tried everything I can think of to get rid of what I believe is an infection. My Webroot Spy Sweeper started poping up that it had blocked access to random sites yesterday. Since then I have run an AVG Internet Security Sweep, Spy Sweeper sweep, Spybot SD sweep, Advanced System Care sweep. I have checked to the best of my ability the startup programs via HijackThis and Msconfig and nothing pops out at me as being unusual. I have check my Add/Remove programs for anything new. Could someone please look at this look and give me some help. Thank You.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:11:11 PM, on 11/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\S3apphk.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Process Lasso\processgovernor.exe
C:\Program Files\Ad Muncher\AdMunch.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgfws8.exe
C:\Program Files\Process Lasso\ProcessLasso.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\Program Files\Webshots\webshots.scr
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\NetSupport Manager\PCICTLUI.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.excite.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 195.188.174.183:8080
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: Pictures - {8E929F51-5914-11D6-971F-0050FC3F9161} - C:\Program Files\Diodia Software\Pictures Toolbar\Pictures.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [S3apphk] "C:\WINDOWS\system32\S3apphk.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] "C:\WINDOWS\system32\NeroCheck.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ProcessGovernor] "C:\Program Files\Process Lasso\processgovernor.exe"
O4 - HKLM\..\Run: [Ad Muncher] "C:\Program Files\Ad Muncher\AdMunch.exe" /bt
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] "C:\PROGRA~1\AVG\AVG8\avgtray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] "C:\WINDOWS\system32\ctfmon.exe"
O4 - HKCU\..\Run: [ProcessSupervisorGUI] "C:\Program Files\Process Lasso\ProcessLasso.exe" /tray
O4 - HKCU\..\Run: [SpybotSD TeaTimer] "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe" /startup
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O8 - Extra context menu item: Block frame with Ad Muncher - http://www.admuncher.com/request_will_be_i…d=menu_ie_frame
O8 - Extra context menu item: Block image with Ad Muncher - http://www.admuncher.com/request_will_be_i…d=menu_ie_image
O8 - Extra context menu item: Block link with Ad Muncher - http://www.admuncher.com/request_will_be_i…id=menu_ie_link
O8 - Extra context menu item: Don't filter page with Ad Muncher - http://www.admuncher.com/request_will_be_i…menu_ie_exclude
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O8 - Extra context menu item: Report page to the Ad Muncher developers - http://www.admuncher.com/request_will_be_i…=menu_ie_report
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1134057708000
O16 - DPF: {87BE3784-6977-4E84-AA08-55A96B9CEAC5} (Bl_camera Control) - http://10.0.0.253/bl_camera.cab
O16 - DPF: {8FEFF364-6A5F-4966-A917-A3AC28411659} (SopCore Control) - http://download.sopcast.com/download/SOPCORE.CAB
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://www.popcap.com/games/popcaploader_v6.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Office.DigitalNetworkingSystems.com
O17 - HKLM\Software\..\Telephony: DomainName = Office.DigitalNetworkingSystems.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{EDC562CA-326F-4CD0-AF33-50CBE5A5F2D7}: NameServer = 10.0.0.10,64.208.166.5
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Office.DigitalNetworkingSystems.com
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe
O23 - Service: DirectX Service (DirectDofh) - Unknown owner - c:\windows\system32\directx.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe

–
End of file - 10266 bytes

bob4

Post #2November 20, 2008, 8:05 PM UTC

_________________________________
Welcome to the Forums.

The fixes we will use are specific to your problems and should only be used for this issue on this machine.

Please only use this topic to reply to. Do not start another thread.
If any other issues arise let me know.
The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear. So lets do this to the end!

Save and quit any work your doing before beginning the fix.
All hijackthis logs I ask for should be done in normal mode ( not safe mode)
These logs should be done last after you have followed my instructions in the previous post.

Please if you decide to seek help at another forum let us know. There is a shortage of helpers and tying 2 of us up is a waste of time.
If you have any questions about any advice given here please STOP and ask!

It looks like you have been infected by a backdoor trojan.

O23 - Service: DirectX Service (DirectDofh) - Unknown owner - c:\windows\system32\directx.exe (file missing)

This allows hackers to remotely control your computer, steal critical system information and Download and Execute files

Its very possible that anything could have been installed on your computer by the remote attacker, including opening other backdoors and installing rootkits. While we can attempt to clean what we see in your logs, we can't guarantee that your computer will be completely in the clear since we have no way of knowing that has been done to the computer. Your computer could be completely compromised at this moment. It may be prudent to backup your information, reformat, and reinstall.

More information on Remote Access Trojans can be found
here

I suggest you do the following immediately:

Call all of your banks, credit card companies, financial institutions and inform them that you may be a victim of identity theft and to put a watch on your accounts or change all your account numbers.
From a clean computer, change *all* your online passwords – for email, for banks, financial accounts, PayPal, eBay, online companies, any online forums or groups you belong to.
Do NOT change passwords or do any transactions while using the infected computer because the attacker will get the new passords and transaction information.

If, however, you decide that the computer is not used for any sensitive work, or if you do not wish to reformat at this time, I can help you clean your computer to the best of my abilities.

Should you have any questions, please feel free to ask.

Please let me know what you decide to do in your next post.

Should you decide to clean this machine start by doing the following.

___________________________________
You may want to print these out or save them as a text document on your desktop as we will be going into safe mode and this page (internet ) will not/should not be available.

________________________________________________
Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Restart your computer in safe mode:

Heres how if you don't know .
During startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual account.

Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).
Finally paste the contents of the Report.txt back on the forum with a new HijackThis log

_________________________________________________

Please download Malwarebytes' Anti-Malware to your desktop.

Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform full scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
When completed, a log will open in Notepad. Please post the contents of that log.

If you accidently close it you may find it here.
Start -> All Programs -> Malwarebytes' Anti-Malware -> Logs

_________________________
In your next reply I would like to see:
- A new HJT log
- The report from S&D fix
- The report from Malwarebytes Anti Malware

Motley

Post #3November 21, 2008, 2:58 PM UTC

It was definately the directx thing you pointed out. After some research I figured out what infected me and cleaned up the registry stuff manually that didn't get fixed by the programs. Namely the installed service which could not run because the file was deleted. Thank you for all the help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:34:33 PM, on 11/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgfws8.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\S3apphk.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Process Lasso\processgovernor.exe
C:\Program Files\Ad Muncher\AdMunch.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Process Lasso\ProcessLasso.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
C:\Program Files\Webshots\webshots.scr
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.excite.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 195.188.174.183:8080
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: Pictures - {8E929F51-5914-11D6-971F-0050FC3F9161} - C:\Program Files\Diodia Software\Pictures Toolbar\Pictures.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [S3apphk] "C:\WINDOWS\system32\S3apphk.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] "C:\WINDOWS\system32\NeroCheck.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ProcessGovernor] "C:\Program Files\Process Lasso\processgovernor.exe"
O4 - HKLM\..\Run: [Ad Muncher] "C:\Program Files\Ad Muncher\AdMunch.exe" /bt
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] "C:\PROGRA~1\AVG\AVG8\avgtray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] "C:\WINDOWS\system32\ctfmon.exe"
O4 - HKCU\..\Run: [ProcessSupervisorGUI] "C:\Program Files\Process Lasso\ProcessLasso.exe" /tray
O4 - HKCU\..\Run: [SpybotSD TeaTimer] "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe" /startup
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O8 - Extra context menu item: Block frame with Ad Muncher - http://www.admuncher.com/request_will_be_i…d=menu_ie_frame
O8 - Extra context menu item: Block image with Ad Muncher - http://www.admuncher.com/request_will_be_i…d=menu_ie_image
O8 - Extra context menu item: Block link with Ad Muncher - http://www.admuncher.com/request_will_be_i…id=menu_ie_link
O8 - Extra context menu item: Don't filter page with Ad Muncher - http://www.admuncher.com/request_will_be_i…menu_ie_exclude
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O8 - Extra context menu item: Report page to the Ad Muncher developers - http://www.admuncher.com/request_will_be_i…=menu_ie_report
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1134057708000
O16 - DPF: {87BE3784-6977-4E84-AA08-55A96B9CEAC5} (Bl_camera Control) - http://10.0.0.253/bl_camera.cab
O16 - DPF: {8FEFF364-6A5F-4966-A917-A3AC28411659} (SopCore Control) - http://download.sopcast.com/download/SOPCORE.CAB
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Office.DigitalNetworkingSystems.com
O17 - HKLM\Software\..\Telephony: DomainName = Office.DigitalNetworkingSystems.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{EDC562CA-326F-4CD0-AF33-50CBE5A5F2D7}: NameServer = 10.0.0.10,64.208.166.5
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Office.DigitalNetworkingSystems.com
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe

–
End of file - 10005 bytes

SDFix: Version 1.240
Run by [removed] on Thu 11/20/2008 at 03:54 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :

Restoring Default Security Values
Restoring Default Hosts File

Rebooting

Checking Files :

Trojan Files Found:

C:\Documents and Settings\Mike\Application Data\Install.dat - Deleted

Removing Temp Files

ADS Check :

Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-11-20 15:59:11
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden services & system hive …

scanning hidden registry entries …

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Prefetcher]
"TracesProcessed"=dword:0000013d

scanning hidden files …

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0

Remaining Services :

Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\NetSupport Manager\\PCICTLUI.EXE"="C:\\Program Files\\NetSupport Manager\\PCICTLUI.EXE:*:Enabled:NetSupport Control"
"C:\\Program Files\\Utorrent\\utorrent-1.3.1-beta-build-389.exe"="C:\\Program Files\\Utorrent\\utorrent-1.3.1-beta-build-389.exe:*:Enabled:æTorrent"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\WINDOWS\\Downloaded Program Files\\IEXPLORE.EXE"="C:\\WINDOWS\\Downloaded Program Files\\IEXPLORE.EXE:*:Enabled:Internet Explorer"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\NetSupport Manager\\PCICTLUI.EXE"="C:\\Program Files\\NetSupport Manager\\PCICTLUI.EXE:*:Enabled:NetSupport Control"
"C:\\Program Files\\Utorrent\\utorrent-1.3.1-beta-build-389.exe"="C:\\Program Files\\Utorrent\\utorrent-1.3.1-beta-build-389.exe:*:Enabled:æTorrent"
"C:\\Program Files\\Emule\\emule.exe"="C:\\Program Files\\Emule\\emule.exe:*:Enabled:eMule"
"C:\\Documents and Settings\\Mike\\Local Settings\\Temp\\Rar$EX00.689\\eMule 0.47c - DaZZle Mod v1.05\\eMule 0.47c - DaZZle Mod v1.05.exe"="C:\\Documents and Settings\\Mike\\Local Settings\\Temp\\Rar$EX00.689\\eMule 0.47c - DaZZle Mod v1.05\\eMule 0.47c - DaZZle Mod v1.05.exe:*:Enabled:eMule"
"C:\\Program Files\\Emule\\eMule 0.47c - DaZZle Mod v1.05.exe"="C:\\Program Files\\Emule\\eMule 0.47c - DaZZle Mod v1.05.exe:*:Enabled:eMule"
"C:\\Program Files\\Real\\RealOne Player\\realplay.exe"="C:\\Program Files\\Real\\RealOne Player\\realplay.exe:*:Enabled:RealPlayer"
"M:\\Netcam\\EasyConfig.exe"="M:\\Netcam\\EasyConfig.exe:*:Enabled:Network Camera Setup Software"
"C:\\Program Files\\Internet Explorer\\iexplore.exe"="C:\\Program Files\\Internet Explorer\\iexplore.exe:*:Enabled:Internet Explorer"
"C:\\WINDOWS\\system32\\java.exe"="C:\\WINDOWS\\system32\\java.exe:*:Enabled:Java™ 2 Platform Standard Edition binary"
"C:\\Documents and Settings\\Mike\\Application Data\\SopCast\\adv\\SopAdver.exe"="C:\\Documents and Settings\\Mike\\Application Data\\SopCast\\adv\\SopAdver.exe:*:Enabled:SopCast Adver"
"C:\\WINDOWS\\system32\\mmc.exe"="C:\\WINDOWS\\system32\\mmc.exe:*:Enabled:Microsoft Management Console"
"C:\\Program Files\\Octoshape Streaming Services\\Mike\\OctoshapeClient.exe"="C:\\Program Files\\Octoshape Streaming Services\\Mike\\OctoshapeClient.exe:*:Enabled:OctoshapeClient"
"C:\\Program Files\\TVAnts\\Tvants.exe"="C:\\Program Files\\TVAnts\\Tvants.exe:*:Enabled:TVAnts"
"C:\\Program Files\\SopCast\\SopCast.exe"="C:\\Program Files\\SopCast\\SopCast.exe:*:Enabled:SopCast Main Application"
"C:\\Program Files\\mIRC\\mirc.exe"="C:\\Program Files\\mIRC\\mirc.exe:*:Enabled:mIRC"
"C:\\Program Files\\Grisoft\\AVG7\\avginet.exe"="C:\\Program Files\\Grisoft\\AVG7\\avginet.exe:*:Enabled:avginet.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe:*:Enabled:avgamsvr.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe:*:Enabled:avgcc.exe"
"C:\\Program Files\\Photoactions\\GetWebPics\\GetWebPics.exe"="C:\\Program Files\\Photoactions\\GetWebPics\\GetWebPics.exe:*:Enabled:GetWebPics"
"C:\\Program Files\\Skype\\Phone\\Skype.exe"="C:\\Program Files\\Skype\\Phone\\Skype.exe:*:Enabled:Skype. Take a deep breath "
"C:\\Program Files\\SopCast\\adv\\SopAdver.exe"="C:\\Program Files\\SopCast\\adv\\SopAdver.exe:*:Enabled:SopCast Adver"
"C:\\Program Files\\SopCast\\sopvod.exe"="C:\\Program Files\\SopCast\\sopvod.exe:*:Enabled:sopvod"
"C:\\WINDOWS\\Downloaded Program Files\\IEXPLORE.EXE"="C:\\WINDOWS\\Downloaded Program Files\\IEXPLORE.EXE:*:Enabled:Internet Explorer"
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"="C:\\Program Files\\AVG\\AVG8\\avgupd.exe:*:Enabled:avgupd.exe"
"C:\\Program Files\\Sony\\Station\\LaunchPad\\LaunchPad.exe"="C:\\Program Files\\Sony\\Station\\LaunchPad\\LaunchPad.exe:*:Enabled:LaunchPad"
"C:\\Program Files\\Java\\jre1.6.0_06\\bin\\java.exe"="C:\\Program Files\\Java\\jre1.6.0_06\\bin\\java.exe:*:Enabled:Java™ Platform SE binary"
"C:\\Program Files\\AVG\\AVG8\\avgnsx.exe"="C:\\Program Files\\AVG\\AVG8\\avgnsx.exe:*:Enabled:avgnsx.exe"
"C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook"

Remaining Files :

File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Wed 13 Oct 2004 1,694,208 ..SH. — "C:\Program Files\Messenger\msmsgs.exe"
Wed 22 Oct 2008 949,072 A.SHR — "C:\Program Files\Spybot - Search & Destroy\advcheck.dll"
Mon 15 Sep 2008 1,562,960 A.SHR — "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll"
Mon 7 Jul 2008 1,429,840 A.SHR — "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Mon 7 Jul 2008 4,891,472 A.SHR — "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
Tue 16 Sep 2008 1,833,296 A.SHR — "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
Wed 22 Oct 2008 962,896 A.SHR — "C:\Program Files\Spybot - Search & Destroy\Tools.dll"
Wed 30 Aug 2006 4,348 A.SH. — "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Mon 19 Mar 2007 0 A.SH. — "C:\Documents and Settings\All Users\DRM\Cache\Indiv04.tmp"

Finished!

Malwarebytes' Anti-Malware 1.30
Database version: 1414
Windows 5.1.2600 Service Pack 2

11/21/2008 9:28:43 AM
mbam-log-2008-11-21 (09-28-43).txt

Scan type: Full Scan (C:\|)
Objects scanned: 84691
Time elapsed: 50 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

bob4

Post #4November 21, 2008, 11:07 PM UTC

Logs look clean now. How is everything running? ____________

Motley

Post #5November 24, 2008, 6:54 PM UTC

Everything is running fine with no problems.

bob4

Post #6November 24, 2008, 10:33 PM UTC

Great news ! [external image: Posted Image]

Your log now appears to be clean.

Lets do a few things to tidy up.
Please do these in the order I suggest!

Navigate to your C drive and delete the S&D fix folder.

C:\SDFix Just that folder

___________________________________
Download and install CCleaner from here.

Now open the program and click on Run Cleaner

It has a great feature to where you can save cookies you do not want cleaned.

With CCleaner open/
Click options / cookies… now you can choose what cookies to keep . Highlight whatthetech.com (we know it's safe.) and click the arrow to move it to the right.
Now ccleaner will never remove this cookie as we know it's good.

You may opt out of cleaning cookies. If you clean them alls you will have to do is retype names and passwords for places you visit on the net 1 time.
If you use either the Firefox or Mozilla browsers, the box to uncheck for Cookies is on the Applications tab, under Firefox/Mozilla
I clean all my cookies out from time to time. It's not that big a deal if you remember passwords.

___________________________________
Please create a 'clean' System Restore Point:
The reason for doing this is in case you need system restore you don't put back all we just took out.
Right click My Computer
Then Propeties then system restore
Place a check mark by turn off system restore
Click APPLY
Windows will give you a warning click yes
REBOOT

Now go right back to the same place and unchecksystem restore
Click APPLYand OK

A few things to help with possible threats

These are optional . But will help protect you further.
___________________________________

SpywareBlaster

Install SpywareBlaster

SpywareBlaster will add a large list of programs and sites to your Internet Explorer settings that will protect you from accidentally running or downloading known malicious programs.
After the installation, click Download Latest Protection Updates. When it finishes, click Enable All Protection.

______________________________
SiteHound

http://www.firetrust.com/firetrustsitehound.html

This tool bar will help protect you from.

Over 4,000 fake bank and credit sites.
Tens of thousands of pornographic
and adult sites.
The never ending fake phishing sites.
Malicious sites, which can infect you
with spyware and adware if you visit
them.
Sites to download software which
may infect your computer with
spyware, a virus or adware

___________________________________
Download and Install a HOSTS File
A Hosts file is a plain text file which prevents your computer from connecting to malware and spyware sites by redirecting the connection request to 127.0.0.1, which is your local address. If you use a proxy server, or if you are on AOL, be sure to read the special instructions.
You can download the MVPS Hosts File and see a HOSTS file tutorial here :
This website also contains useful tips, and links to other resources and utilities.

___________________________________
Make your Internet Explorer more secure
1. From within Internet Explorer click on the Tools menu and then click on Options.
2. Click on the Security tab
3. Click the Internet icon so it becomes highlighted.
4. Click on Default Level and click Ok
5. Click on the Custom Level button.

Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialise and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.

6. Next press the Apply button and then the OK to exit the Internet Properties page.

Here's a site with great advise on how to AVOID malware. Much easier to do than removing it.

Safe and Happy Surfing.

bob4

Post #7November 30, 2008, 1:19 PM UTC

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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