Spyware / Malware / Virus Removal

[Resolved] Slower by the day

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Deleted Member Topic Starter

Post #1November 15, 2008, 6:03 PM UTC

I tried downloading AVG Free 8.0 but seems to have slowed my computer down even more! Now MS Outlook locks up when send/revieving. Please Help. Thank You!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:58:29 AM, on 11/15/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
c:\Program Files\Microsoft SQL

Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\zHotkey.exe
C:\WINDOWS\MXOALDR.EXE
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\ALCWZRD.EXE
C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
C:\Program Files\Hewlett-Packard\ToolBoxFX\bin\HPTLBXFX.exe
C:\Program Files\Hewlett-Packard\HP UT\bin\hppusg.exe
C:\Program Files\Hewlett-Packard\HP Software

Update\HPWuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Microsoft SQL Server\80

\Tools\Binn\sqlmangr.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search

Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start

Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,

(Default) =

http://us.rd.yahoo.com/customize/ie/defaul…u/msgr7/*http:/

/www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670}

- (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59

-B87D-784B7D6BE0B3} - C:\Program Files\Common

Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-

6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8

\avgssie.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F}

- C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-

D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page

Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [MXO Auto Loader] C:\WINDOWS\MXOALDR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program

Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program

Files\Adobe\Photoshop Album Starter Edition\3.0

\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1

\Maxtor\OneTouch\Utils\OneTouch.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program

Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ToolBoxFX] "C:\Program Files\Hewlett-

Packard\ToolBoxFX\bin\HPTLBXFX.exe" /enum:on /alerts:on

/notifications:on /systrayIcon:on /fl:on /fr:on /appData:on
O4 - HKLM\..\Run: [HPUsageTracking] "C:\Program

Files\Hewlett-Packard\HP UT\bin\hppusg.exe" "C:\Program

Files\Hewlett-Packard\HP UT\"
O4 - HKLM\..\Run: [HP Software Update] C:\Program

Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8

\avgtray.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!

\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program

Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe

(User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe

(User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program

Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: AutorunsDisabled
O4 - Global Startup: Google Calendar Sync.lnk = C:\Program

Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
O4 - Global Startup: Service Manager.lnk = C:\Program

Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-

00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-

4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-

11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-

00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… -

{2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1

\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-

3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-

00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-

f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -

{e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-

00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-

F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O16 - DPF: Web-Based Email Tools -

http://email.secureserver.net/Download.CAB
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office

Genuine Advantage Validation Tool) -

http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop

Utility) -

http://support.gateway.com/support/profiler/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows

Genuine Advantage Validation Tool) -

http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab}

(Installation Support) - C:\Program Files\Yahoo!

\Common\Yinsthelper.dll
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide

Image Uploader Control) -

http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C}

(WUWebControl Class) -

http://v5.windowsupdate.microsoft.com/v5co…er/V5Controls/e

n/x86/client/wuweb_site.cab?1101342966575
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3}

(MUWebControl Class) -

http://update.microsoft.com/microsoftupdat…/V5Controls/en/

x86/client/muweb_site.cab?1160670860187
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly

Picture Upload Plugin) -

http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid

Class) -

http://support.gateway.com/support/serialharvest/gwCID.CAB
O16 - DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4}

(PhxStudent.OeSetup15) -

https://mycampus.phoenix.edu/secure/PhxStudent15.CAB
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD}

(SABScanProcesses Class) -

http://www.superadblocker.com/activex/sabspx.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF}

(MsnMessengerSetupDownloadControl Class) -

http://messenger.msn.com/download/MsnMesse…SetupDownloader

.cab
O16 - DPF: {CA6F0A67-18BB-4E39-BB8A-A1E04D6AACDF}

(SABMachineInfo Class) -

http://www.superadblocker.com/activex/sabminf.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7}

(SproutLauncherCtrl Class) -

http://download.games.yahoo.com/games/web_…s/gamehouse/fre

nzy/SproutLauncher.cab
O16 - DPF: {D7959311-BFA5-11D4-AC33-0050DA92CB80}

(VRmallViewer Class) -

http://www.humandream.com/VRmall/Release/VRmall.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A}

(PopCapLoader Object) -

http://download.games.yahoo.com/games/web_…s/popcap/insani

quarium/popcaploader_v6.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6}

(IWinAmpActiveX Class) -

http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-

FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-

1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies

CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark

International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz

Development Corporation - C:\Program

Files\Dantz\Retrospect\retrorun.exe

–
End of file - 9530 bytes

mschroe919

Post #2November 16, 2008, 2:32 AM UTC

Hi Val Reyes

Welcome to the What the tech Forums
My name is mschroe919 and I am going to read your log.
I would like to help you So if you would….
Please be patient and I will be back as soon as possible.

Please while I am gone do these steps:

Show hidden files, Here is how:

Windows XP

* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.

NEXT:

Please download ATF Cleaner by Atribune.

Download it

HERE:

This program is for XP and Windows 2000 only
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

NEXT:

Malwarebytes' Anti-Malware

HERE

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
post a new scanner[HJT] log and the Malwarebytes' Anti-Malware log

Be sure not to delete anything intill said ok to. also don't run any other cleanup programs till we
get done it may goof ours up.
Also if you have any questions feel fre to ask first.

When you post another rhjt log and the Malwarebytes' Anti-Malware log , let me know how your PC is behavuing

I will be waiting to see new logs

Please stay with us till you pc is clean, cause what may soon look like your pc is doing fine,
a hidden virus shows up.
mschroe919

Deleted Member

Post #3November 16, 2008, 1:14 PM UTC last edited November 16, 2008, 1:21 PM UTC

mschroe919,

I appreciate your help! I had already followed the above steps by follwing the instructions given on LD Tate's post "Before Posting A Hijackthis Log "self Help", For Windows 2000 and XP Versions". In these instructions it said "Once the program has loaded, select Perform quick scan, then click Scan." I have posted the log for that initial scan 1st. Then I followed your instructions with a "full scan" and have posted that log second. Finally I have posted below another HJT log. The PC seems a bit more zippy but that may be due to all of the startup programs I disabled with Win patrol (again following LD Tate's Post).

One last thing, Outlook 2003 keeps locking up on me. Don't know if this is a related problem. It just started doing this in the last couple of days too.

Thanks,
Val

Malwarebytes' Anti-Malware 1.30
Database version: 1401
Windows 5.1.2600 Service Pack 3

11/15/2008 7:15:13 PM
mbam-log-2008-11-15 (19-15-13).txt

Scan type: Quick Scan
Objects scanned: 58806
Time elapsed: 43 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 23
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{fe8a736f-4124-4d9c-b4b1-3b12381efabe} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{c9c5deaf-0a1f-4660-8279-9edfad6fefe1} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{42f2c9ba-614f-47c0-b3e3-ecfd34eed658} (Adware.ISTBar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{f919fbd3-a96b-4679-af26-f551439bb5fd} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{549b5ca7-4a86-11d7-a4df-000874180bb3} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{09f1adac-76d8-4d0f-99a5-5c907dadb988} (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1557b435-8242-4686-9aa3-9265bf7525a4} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b64f4a7c-97c9-11da-8bde-f66bad1e3f3a} (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7149e79c-dc19-4c5e-a53c-a54ddf75eee9} (Adware.MediaMotor) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{8fcdf9d9-a28b-480f-8c3d-581f119a8ab8} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpre (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Juan (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\core (Rootkit.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\xloadnet (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\mcrh.tmp (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\core.cache.dsk (Rootkit.Agent) -> Quarantined and deleted successfully.

************************************************This is the most recent Malwarebytes Log *********************************************************

Malwarebytes' Anti-Malware 1.30
Database version: 1401
Windows 5.1.2600 Service Pack 3

11/16/2008 6:39:26 AM
mbam-log-2008-11-16 (06-39-26).txt

Scan type: Full Scan (C:\|)
Objects scanned: 158208
Time elapsed: 2 hour(s), 17 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{96439F1C-62BE-4598-89D2-C57363B204EC}\RP1169\A0187239.DLL (Adware.AskSBAR) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{96439F1C-62BE-4598-89D2-C57363B204EC}\RP1172\A0187327.dll (Adware.AskSBAR) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{96439F1C-62BE-4598-89D2-C57363B204EC}\RP1245\A0193003.sys (Trojan.Downloader) -> Quarantined and deleted successfully.

*********************************************HLT Log************************************************************************

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:14:10 AM, on 11/16/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
c:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: AutorunsDisabled
O4 - Global Startup: Google Calendar Sync.lnk = C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Web-Based Email Tools - http://email.secureserver.net/Download.CAB
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gateway.com/support/profiler/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1101342966575
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1160670860187
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/serialharvest/gwCID.CAB
O16 - DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} (PhxStudent.OeSetup15) - https://mycampus.phoenix.edu/secure/PhxStudent15.CAB
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {CA6F0A67-18BB-4E39-BB8A-A1E04D6AACDF} (SABMachineInfo Class) - http://www.superadblocker.com/activex/sabminf.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://download.games.yahoo.com/games/web_…outLauncher.cab
O16 - DPF: {D7959311-BFA5-11D4-AC33-0050DA92CB80} (VRmallViewer Class) - http://www.humandream.com/VRmall/Release/VRmall.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe

–
End of file - 7787 bytes

mschroe919

Post #4November 16, 2008, 1:26 PM UTC

Hi Val Reyes Other than the outlook problem which I am checking on, how is the rest of the pc behaving now? mschroe919

Deleted Member

Post #5November 16, 2008, 1:39 PM UTC

Seems quite a bit quicker. My MS Money program took forever to process a task. Now It is much faster. Web browsing also seems faster. However, I do not have any anti-virus or firewall currently running. Should I restart AVG?

mschroe919

Post #6November 16, 2008, 3:12 PM UTC

yes I would start them up When your outlook locks up what are you doing to lock it up? are you opening mail or sending mail or ? mshroe919

Deleted Member

Post #7November 16, 2008, 6:03 PM UTC

It was happening when I viewed Junk E-mail folder. I tried to select (right click) and "Empty 'Junk E-mail folder" and it would just freeze up. I was able to delete them individually though.

mschroe919

Post #8November 16, 2008, 10:05 PM UTC last edited November 16, 2008, 10:06 PM UTC

Hi Val Reyes

When trying to empty the junk mail try this. With the junkmail folder open go to top of page, click on edit, then left click on select all then use your delete button on keyboard, thats about all I can tell you I think if it was a major problem it would not only lock up but it wouldn't alow you to delete one at a time.

NEXT:

I see that your log is clean. .
As I said there would be more …..here
this is my canned all clean speech.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Note you may have some of theses programs allready, if so just a reminder to keep updated.

FIRST:
You need to create a new Clean restore point.

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.
===================================================================
NEXT:
Make your Internet Explorer more secure - This can be done by following these simple instructions:

1. From within Internet Explorer click on the Tools menu and then click on Options.
2. Click once on the Security tab
3. Click once on the Internet icon so it becomes highlighted.
4. Click once on the Custom Level button.

1. Change the Download signed ActiveX controls to Prompt
2. Change theDownload unsigned ActiveX controls to Disable
3. Change the Initialise and script ActiveX controls not marked as safe to Disable
4. Change the Installation of desktop items to Prompt
5. Change the Launching programs and files in an IFRAME to Prompt
6. Change the Navigate sub-frames across different domains to Prompt
7. When all these settings have been made, click on the OK button.
8. If it prompts you as to whether or not you want to save the settings, press the Yes button.

Next press the Apply button and then the OK to exit the Internet Properties page.
====================================================================

Use an Anti Virus Software
It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See these links for a listing of some on line & their stand-alone anti virus programs:
If you don't have one here are some of the better AV products.

Symantec/Norton Antivirus: http://www.symantec.com/nav/nav_9xnt/
Kapersky AV: http://www.kaspersky.com/buyonline.html?info=25
Nod32 : http://www.nod32.com/home/home.htm
Panda AV: http://www.pandasoftware.com/
McAfee Virusscan: http://us.mcafee.com/root/package.asp?pkgid=100
AVG Anti-Virus (Free version available) http://www.grisoft.com/

Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.
============================================================
NEXT:

Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly.
If you don't have one see link below for a free firewall:

ZoneAlarm:
http://www.zonelabs.com/store/content/cata….jsp?lid=nav_za

Sunbelt Kerio:
http://www.sunbelt-software.com/Kerio.cfm

OutPost:
http://www.agnitum.com/products/outpostfree/download.php
================================================================================

Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.

This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software

Get the download and tutorial for Spybot S&D here:
http://www.bleepingcomputer.com/tutorials/tutorial43.html
=========================================================================

Install SpywareBlaster
SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. A article on anti-malware products with links for this program and others can be found here:

http://www.javacoolsoftware.com/spywareblaster.html
========================================================================

Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.
Happy surfing the net

I only ask one thing….please
Please post back and let us know what you think about our forum, we are all volunteers and would like a little smile.

Good luck and happy net surfing
Mschroe919

mschroe919

Post #9November 23, 2008, 12:56 PM UTC

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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