What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Closed] newbie Girl in need!

3 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1 last edited
Hello,

Can someone help me? I'm in need of some help. Everytime I'm on my computer and start a program I get an error message of msansspc.dll. (The application or DLL C:\WINDOWS\system32\msansspc.dll is not a valid Windows image. Please check your installation diskette.) I've been reading on other posts and I downloaded Hijack This. I'm not sure what to do to fix this problem. Any suggestions? thank you, thank you

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:12:16 PM, on 10/26/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell AIO Printer 946\dlcimon.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\WINDOWS\system32\dlcicoms.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Microsoft Money Plus\MNYCoreFiles\mnybbsvc.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client;=dell-usuk&channel;=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client;=dell-usuk&channel;=us
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: VMN Toolbar - {4E7BD74F-2B8D-469E-8DA9-FD60BB9AAE33} - C:\PROGRA~1\VMNTOO~1\VMNTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google; - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: VMN Toolbar - {4E7BD74F-2B8D-469E-8DA9-FD60BB9AAE33} - C:\PROGRA~1\VMNTOO~1\VMNTOO~1.DLL
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Dell\Media Experience\DMXLauncher.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [dlcimon.exe] "C:\Program Files\Dell AIO Printer 946\dlcimon.exe"
O4 - HKLM\..\Run: [PinnacleDriverCheck] "C:\WINDOWS\system32\PSDrvCheck.exe" -CheckReg
O4 - HKLM\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Webroot Desktop Firewall] C:\Program Files\Webroot\Desktop Firewall\WDF.exe
O4 - HKLM\..\Run: [DLCICATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCItime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] "C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe"
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MoneyBackgoundBanking] "C:\Program Files\Microsoft Money Plus\MNYCoreFiles\mnybbsvc.exe"
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] "C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe" /S
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKCU\..\Run: [A00F3811B3D.exe] C:\DOCUME~1\Matt\LOCALS~1\Temp\_A00F3811B3D.exe
O4 - HKCU\..\Run: [A00F3895457.exe] C:\DOCUME~1\Matt\LOCALS~1\Temp\_A00F3895457.exe
O4 - HKCU\..\Run: [GetModule25] "C:\Program Files\GetModule\GetModule25.exe"
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport; to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O20 - AppInit_DLLs: iSecurity.cpl C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,C:\WINDOWS\System32\dplayx32.dll C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: 84bb6bde448 - C:\WINDOWS\System32\dplayx32.dll (file missing)
O20 - Winlogon Notify: __c0031F10 - C:\WINDOWS\system32\__c0031F10.dat
O21 - SSODL: iSecurity - {A8311E8F-E459-4D22-89B4-CB9DCF10A425} - (no file)
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: dlci_device - - C:\WINDOWS\system32\dlcicoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel® Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

–
End of file - 10402 bytes

Thank you to any helpers,

Becky

UPDATE 12/26
I read another post with similar issues and I used the SDFix.exe directions. I'm posting the log filefrom the SDFIX. Thanks again for any help.


SDFix: Version 1.238
Run by [removed] on Sun 10/26/2008 at 10:56 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File
Resetting SecurityProviders Value

Rebooting


Checking Files :

Trojan Files Found:

C:\Program Files\GetModule\GetModule25.exe - Deleted
C:\Program Files\iCheck\Uninstall.exe - Deleted
C:\Program Files\iSecurity\iSecurity.dat - Deleted
C:\Program Files\iSecurity\syscleaner.bmp - Deleted
C:\Program Files\iSecurity\syscleanerinstalled.bmp - Deleted
C:\Program Files\iSecurity\systemdefender.bmp - Deleted
C:\Program Files\iSecurity\systemdefenderinstalled.bmp - Deleted
C:\Program Files\iSecurity\winifixer.bmp - Deleted
C:\Program Files\iSecurity\winifixerinstalled.bmp - Deleted
C:\WINDOWS\system32\~.exe - Deleted
C:\WINDOWS\system32\wpv294.cpx - Deleted
C:\WINDOWS\system32\wpv844.cpx - Deleted
C:\WINDOWS\system32\wpv294.cpx - Deleted
C:\WINDOWS\system32\wpv844.cpx - Deleted
C:\WINDOWS\zip1.tmp - Deleted
C:\WINDOWS\zip2.tmp - Deleted
C:\WINDOWS\zip3.tmp - Deleted
C:\WINDOWS\zipped.tmp - Deleted
C:\DOCUME~1\Matt\LOCALS~1\Temp\removalfile.bat - Deleted
C:\WINDOWS\base64.tmp - Deleted
C:\WINDOWS\system32\msansspc.dll - Deleted
C:\WINDOWS\Web\def.htm - Deleted
C:\WINDOWS\wiaservv.log - Deleted



Folder C:\Program Files\GetModule - Removed
Folder C:\Program Files\iCheck - Removed
Folder C:\Program Files\iSecurity - Removed


Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-10-26 23:07:17
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden services & system hive …

scanning hidden registry entries …

scanning hidden files …

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:AOL"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\Microsoft ActiveSync\\WCESCOMM.EXE"="C:\\Program Files\\Microsoft ActiveSync\\WCESCOMM.EXE:*:Enabled:ActiveSync Connection Manager"
"C:\\Program Files\\Microsoft ActiveSync\\WCESMGR.EXE"="C:\\Program Files\\Microsoft ActiveSync\\WCESMGR.EXE:*:Enabled:ActiveSync Application"
"C:\\Program Files\\Macromedia\\Fireworks MX\\Fireworks.exe"="C:\\Program Files\\Macromedia\\Fireworks MX\\Fireworks.exe:*:Enabled:Fireworks MX"
"C:\\Program Files\\Macromedia\\Dreamweaver MX\\Dreamweaver.exe"="C:\\Program Files\\Macromedia\\Dreamweaver MX\\Dreamweaver.exe:*:Enabled:Dreamweaver MX"
"C:\\Program Files\\Google\\Google Talk\\googletalk.exe"="C:\\Program Files\\Google\\Google Talk\\googletalk.exe:*:Enabled:Google Talk"
"C:\\Program Files\\Azureus\\Azureus.exe"="C:\\Program Files\\Azureus\\Azureus.exe:*:Enabled:Azureus"
"C:\\WINDOWS\\system32\\dlcicoms.exe"="C:\\WINDOWS\\system32\\dlcicoms.exe:*:Enabled:Printer Communication System"
"C:\\Program Files\\Internet Explorer\\iexplore.exe"="C:\\Program Files\\Internet Explorer\\iexplore.exe:*:Disabled:Internet Explorer"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\Yahoo! Games\\Scrabble\\Scrabble.exe"="C:\\Program Files\\Yahoo! Games\\Scrabble\\Scrabble.exe:*:Enabled:SCRABBLE r"
"C:\\Program Files\\Nero\\Nero8\\Nero MediaHome\\NeroMediaHome.exe"="C:\\Program Files\\Nero\\Nero8\\Nero MediaHome\\NeroMediaHome.exe:*:Enabled:Nero MediaHome (1)"
"C:\\Program Files\\Nero\\Nero8\\Nero MediaHome\\NMMediaServer.exe"="C:\\Program Files\\Nero\\Nero8\\Nero MediaHome\\NMMediaServer.exe:*:Enabled:Nero MediaHome (2)"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:AOL"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Sun 28 Oct 2007 5,903,928 A..H. — "C:\Program Files\Picasa2\setup.exe"
Fri 15 Sep 2006 4,348 A.SH. — "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Sat 31 Mar 2007 25,088 …H. — "C:\Documents and Settings\Matt\Desktop\~WRL3430.tmp"
Mon 15 Jan 2007 0 A.SH. — "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
Sun 25 Sep 2005 26,112 A..H. — "C:\Documents and Settings\Becky\Desktop\Becky\~WRL0579.tmp"
Sat 7 Oct 2006 27,648 …H. — "C:\Documents and Settings\Becky\My Documents\MSU\EAD801\~WRL0002.tmp"
Sun 24 Sep 2006 16,208 A..H. — "C:\Documents and Settings\Matt\Application Data\Microsoft\IdentityCRL\ppcrlconfig.dll"
Tue 16 Aug 2005 10,389 A..H. — "C:\Documents and Settings\Matt\Application Data\Microsoft\Internet Explorer\brndlog.bak"
Mon 6 Jun 2005 110,592 A..H. — "C:\Documents and Settings\Matt\Application Data\U3\temp\cleanup.exe"
Thu 7 Dec 2006 3,096,576 A..H. — "C:\Documents and Settings\Matt\Application Data\U3\temp\Launchpad Removal.exe"
Sun 8 Sep 2002 22,528 A..H. — "C:\Documents and Settings\Becky\Desktop\Becky\Deerfield\literature unit\~WRL1258.tmp"
Sun 8 Sep 2002 23,040 A..H. — "C:\Documents and Settings\Becky\Desktop\Becky\Deerfield\literature unit\~WRL1692.tmp"
Sun 8 Sep 2002 23,040 A..H. — "C:\Documents and Settings\Becky\Desktop\Becky\Deerfield\literature unit\~WRL3576.tmp"
Mon 17 Feb 2003 24,576 A..H. — "C:\Documents and Settings\Becky\Desktop\Becky\MSU STUFF\TE 802\~WRL0391.tmp"
Sat 15 Feb 2003 20,480 A..H. — "C:\Documents and Settings\Becky\Desktop\Becky\MSU STUFF\TE 802\~WRL2510.tmp"
Sun 16 Feb 2003 25,600 A..H. — "C:\Documents and Settings\Becky\Desktop\Becky\MSU STUFF\TE 802\~WRL3301.tmp"
Sun 16 Feb 2003 25,600 A..H. — "C:\Documents and Settings\Becky\Desktop\Becky\MSU STUFF\TE 802\~WRL4012.tmp"
Tue 5 Mar 2002 815,104 A..H. — "C:\Documents and Settings\Matt\Application Data\Macromedia\Flash MX\Configuration\authplay.dll"
Mon 11 Sep 2006 22,486 A..HR — "C:\Documents and Settings\Matt\Application Data\Microsoft\Installer\{4192EAC0-6B36-4723-B216-D0E86E7757AC}\ARPPRODUCTICON.exe"
Mon 11 Sep 2006 22,486 A..HR — "C:\Documents and Settings\Matt\Application Data\Microsoft\Installer\{4192EAC0-6B36-4723-B216-D0E86E7757AC}\NewShortcut5_4192EAC06B364723B216D0E86E7757AC.exe"
Mon 11 Sep 2006 4,710 A..HR — "C:\Documents and Settings\Matt\Application Data\Microsoft\Installer\{4192EAC0-6B36-4723-B216-D0E86E7757AC}\NewShortcut3_4192EAC06B364723B216D0E86E7757AC.exe"
Mon 11 Sep 2006 25,214 A..HR — "C:\Documents and Settings\Matt\Application Data\Microsoft\Installer\{78C496B9-5A6B-4692-8C2E-AFFFC34E4961}\ARPPRODUCTICON.exe"
Wed 24 Jan 2007 1,695,671 A..H. — "C:\Documents and Settings\Matt\Desktop\exerciseFiles\exercise files\chap_16\fswprojector.exe"
Wed 24 Jan 2007 1,695,649 A..H. — "C:\Documents and Settings\Matt\Desktop\exerciseFiles\exercise files\chap_16\wprojector.exe"
Sat 30 Sep 2006 8,715 A..H. — "C:\Documents and Settings\Matt\Local Settings\Application Data\Microsoft\Internet Explorer\brndlog.bak"
Mon 13 May 2002 1,066,503 A..H. — "C:\Documents and Settings\Matt\Application Data\Macromedia\Dreamweaver MX\Configuration\Flash Player\FlashPlayerM.dll"
Mon 13 May 2002 815,104 A..H. — "C:\Documents and Settings\Matt\Application Data\Macromedia\Dreamweaver MX\Configuration\Flash Player\FlashPlayerW.dll"
Tue 5 Mar 2002 147,456 A..H. — "C:\Documents and Settings\Matt\Application Data\Macromedia\Flash MX\Configuration\Importers\AIImport.dll"
Wed 6 Feb 2002 1,085,440 A..H. — "C:\Documents and Settings\Matt\Application Data\Macromedia\Flash MX\Configuration\Importers\FhDbRdr.dll"
Sat 2 Feb 2002 2,088,960 A..H. — "C:\Documents and Settings\Matt\Application Data\Macromedia\Flash MX\Configuration\Importers\Fireworks Importer.dll"
Thu 24 Jan 2002 1,798,144 A..H. — "C:\Documents and Settings\Matt\Application Data\Macromedia\Flash MX\Configuration\Importers\ToonboomStudioImportPlugin.dll"
Sun 25 Mar 2007 3,244,319 A..H. — "C:\Documents and Settings\Matt\Local Settings\Application Data\Microsoft\Media Player\Transcoded Files Cache\3hrA0.tmp"
Sun 25 Mar 2007 3,782,069 A..H. — "C:\Documents and Settings\Matt\Local Settings\Application Data\Microsoft\Media Player\Transcoded Files Cache\5phA3.tmp"
Sun 25 Mar 2007 4,696,389 A..H. — "C:\Documents and Settings\Matt\Local Settings\Application Data\Microsoft\Media Player\Transcoded Files Cache\7o8A2.tmp"
Sun 25 Mar 2007 4,762,193 A..H. — "C:\Documents and Settings\Matt\Local Settings\Application Data\Microsoft\Media Player\Transcoded Files Cache\f4i9F.tmp"
Sun 25 Mar 2007 3,788,043 A..H. — "C:\Documents and Settings\Matt\Local Settings\Application Data\Microsoft\Media Player\Transcoded Files Cache\mlvA1.tmp"
Sun 25 Mar 2007 3,238,191 A..H. — "C:\Documents and Settings\Matt\Local Settings\Application Data\Microsoft\Media Player\Transcoded Files Cache\z1z9E.tmp"
Sun 25 Mar 2007 6,393,619 A..H. — "C:\Documents and Settings\Matt\Local Settings\Application Data\Microsoft\Media Player\Transcoded Files Cache\znm9D.tmp"
Mon 9 Apr 2007 8 A..H. — "C:\Documents and Settings\Becky\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u1\lock.tmp"
Mon 9 Apr 2007 8 A..H. — "C:\Documents and Settings\Becky\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u2\lock.tmp"
Mon 9 Apr 2007 8 A..H. — "C:\Documents and Settings\Becky\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u3\lock.tmp"
Mon 16 Apr 2007 8 A..H. — "C:\Documents and Settings\Becky\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u4\lock.tmp"
Wed 11 Apr 2007 8 A..H. — "C:\Documents and Settings\Matt\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u1\lock.tmp"
Wed 11 Apr 2007 8 A..H. — "C:\Documents and Settings\Matt\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u2\lock.tmp"
Thu 12 Apr 2007 8 A..H. — "C:\Documents and Settings\Matt\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u3\lock.tmp"
Thu 12 Apr 2007 8 A..H. — "C:\Documents and Settings\Matt\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u4\lock.tmp"
Wed 11 Apr 2007 123,138 A..H. — "C:\Documents and Settings\Matt\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u2\HTML\MakeDesktopShortcut.EXE"
Fri 26 Mar 2004 10,240 A..H. — "C:\Documents and Settings\Matt\Local Settings\Application Data\Macromedia\Flash 8\en\Configuration\External Libraries\FLfile.dll"
Wed 11 Apr 2007 68,608 A..H. — "C:\Documents and Settings\Matt\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u2\HTML\fix\DellSupportLauncher.exe"
Wed 11 Apr 2007 72,704 A..H. — "C:\Documents and Settings\Matt\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u2\HTML\fix\DellSupportODBK.exe"
Tue 27 Mar 2007 229,212 A..H. — "C:\Documents and Settings\Matt\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\AddressBook.jar-6fc73115-211976af.zip"
Wed 15 Nov 2006 17,433 A..H. — "C:\Documents and Settings\Matt\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\bb-chat-client.jar-71827346-1f7e950f.zip"
Wed 15 Nov 2006 468,937 A..H. — "C:\Documents and Settings\Matt\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\bb-collab-client.jar-465215b1-5121ecca.zip"
Wed 15 Nov 2006 216,608 A..H. — "C:\Documents and Settings\Matt\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\bb-collab-platform.jar-64044899-1dda75f2.zip"
Wed 15 Nov 2006 517,057 A..H. — "C:\Documents and Settings\Matt\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\bb-vc-client.jar-72231e91-744528d2.zip"
Sun 25 Mar 2007 14,831 A..H. — "C:\Documents and Settings\Matt\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\cnt4.jar-6e72165e-20ee65fd.zip"
Wed 15 Nov 2006 370,582 A..H. — "C:\Documents and Settings\Matt\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\en_US-collab-locale.jar-4ac9118c-3ea245c3.zip"
Sat 10 Feb 2007 493,017 A..H. — "C:\Documents and Settings\Matt\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\et3.jar-5e495ece-7ae63401.zip"
Sun 11 Feb 2007 138,077 A..H. — "C:\Documents and Settings\Matt\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\IpixViewer.jar-33235c5c-23aa5ba3.zip"
Mon 15 Jan 2007 147,305 A..H. — "C:\Documents and Settings\Matt\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\MyVolanoChat.jar-24a9cb2d-5642de02.zip"
Sat 11 Nov 2006 643,254 A..H. — "C:\Documents and Settings\Matt\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ncaafgc.zip-24191246-721f557b.zip"
Sat 24 Mar 2007 111,518 A..H. — "C:\Documents and Settings\Matt\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\panoapplet.jar-6fa9ac84-7e4e727f.zip"
Sun 25 Feb 2007 325,199 A..H. — "C:\Documents and Settings\Matt\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\pt3.jar-1e1aafb7-4907b01f.zip"
Mon 19 Feb 2007 71,211 A..H. — "C:\Documents and Settings\Matt\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ptviewer.jar-1068d599-7f2b1123.zip"
Wed 15 Nov 2006 1,869,840 A..H. — "C:\Documents and Settings\Matt\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\webeq3beans.jar-603c2f7b-53b4b32f.zip"
Sun 18 Mar 2007 2,128,718 A..H. — "C:\Documents and Settings\Matt\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\WebEQApplet.jar-713eb39e-40b4beea.zip"
Sun 25 Mar 2007 177,255 A..H. — "C:\Documents and Settings\Matt\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\wordfall.jar-7684cb91-36e7bc7a.zip"
Thu 12 Apr 2007 64,512 A..H. — "C:\Documents and Settings\Matt\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u4\HTML\item_templ\coach\RunGdp.exe"

Finished!
Post #2
Hi reedon,

:welcome:

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Then

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot (shut down your computer then restart it).
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #3 last edited
Malwarebytes' Anti-Malware 1.30
Database version: 1329
Windows 5.1.2600 Service Pack 2

10/27/2008 6:07:46 PM
mbam-log-2008-10-27 (18-07-46).txt

Scan type: Quick Scan
Objects scanned: 68542
Time elapsed: 11 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 4
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 12

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\__c0031F10.dat (Trojan.Agent) -> Delete on reboot.

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{8ca5ed52-f3fb-4414-a105-2e3491156990} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-0000-0000-0000-100005000004} (Rogue.Installer) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\__c0031f10 (Trojan.Vundo) -> Delete on reboot.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\a00f3811b3d.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\a00f3895457.exe (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\Matt\Application Data\GetModule (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\Matt\~.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Matt\Local Settings\Temporary Internet Files\Content.IE5\AYMI928S\KB908629[1].exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Matt\Local Settings\Temporary Internet Files\Content.IE5\WIEGEONA\KB908790[1].exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Matt\Application Data\GetModule\dicik.gz (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Matt\Application Data\GetModule\kwdik.gz (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Matt\Application Data\GetModule\ofadik.gz (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\__c0031F10.dat (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\System32hxiwlgpm.dat (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\System32taack.dat (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\__c00513C3.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\clkcnt.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Matt\Desktopblackbird.jpg (Fake.Dropped.Malware) -> Quarantined and deleted successfully.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:20:43 PM, on 10/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell AIO Printer 946\dlcimon.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Microsoft Money Plus\MNYCoreFiles\mnybbsvc.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\dlcicoms.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: VMN Toolbar - {4E7BD74F-2B8D-469E-8DA9-FD60BB9AAE33} - C:\PROGRA~1\VMNTOO~1\VMNTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: VMN Toolbar - {4E7BD74F-2B8D-469E-8DA9-FD60BB9AAE33} - C:\PROGRA~1\VMNTOO~1\VMNTOO~1.DLL
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Dell\Media Experience\DMXLauncher.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [dlcimon.exe] "C:\Program Files\Dell AIO Printer 946\dlcimon.exe"
O4 - HKLM\..\Run: [PinnacleDriverCheck] "C:\WINDOWS\system32\PSDrvCheck.exe" -CheckReg
O4 - HKLM\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Webroot Desktop Firewall] C:\Program Files\Webroot\Desktop Firewall\WDF.exe
O4 - HKLM\..\Run: [DLCICATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCItime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] "C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe"
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [MoneyBackgoundBanking] "C:\Program Files\Microsoft Money Plus\MNYCoreFiles\mnybbsvc.exe"
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] "C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe" /S
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O20 - AppInit_DLLs: iSecurity.cpl C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,C:\WINDOWS\System32\dplayx32.dll C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: 84bb6bde448 - C:\WINDOWS\System32\dplayx32.dll (file missing)
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: dlci_device - - C:\WINDOWS\system32\dlcicoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel® Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

–
End of file - 9891 bytes

The computer is running slower however there are no more error messages.
Thank you for your help so far!!!!
Post #4
reedon,

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link –> http://www.bleepingcomputer.com/forums/topic114351.html

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI