[Resolved] VirtuMonde

Ok well anyways thank you for your help, so how do u guys do this, as a tech i think u must be having some procedure to do this by just going through the log files that we send in, isn't that so.

steel

We have a training school. All our helpers have been trained. There's a link in my signature to the classroom.
We also have a Tech Team.

As a tech you might find this interesting:

http://service.mcafee.com/ServiceSelect.as…=0&st=PHONE

Gold Virus Removal Service by Phone (credit card)
Speak with a Virus Removal Specialist who will guide you through the clean-up process.
Cost: $69.95
Average length: 25 minutes
Estimated wait time: 5 minutes
Hours of operation: Daily, 5am-11pm Pacific

Platinum Virus Removal Service by Phone (credit card)
Speak with a Virus Removal specialist who can remotely take control of your computer, detecting and removing viruses and malware while you watch.
Cost: $89.95
Average length: 35 minutes
Estimated wait time: 5 minutes
Hours of operation: Daily, 5am-11pm Pacific

so this way of helping others on the Internet is it by u techs on your own doing it for free or just by the same place where u guys are working on phone calls, charging the customers. steel

what if i wanted to join the community and learn abt the process removing the virus as i was once a tech for dell computers working on the hardware and software part, can i do it like learn the stuffs related to viruses and rectifying them, is it easy… steel

so this way of helping others on the Internet is it by u techs on your own doing it for free or just by the same place where u guys are working on phone calls, charging the customers.


steel

Helping others on the Internet on our own doing it for free.
We are all volunteers. That link is what McAfee does.

The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk.

well anyways thank you for your help Steel

Great job You're more then welcome. Glad we were able to help Peace be with you

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