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Spyware / Malware / Virus Removal

[Resolved] Hijack This Log

7 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
I've had some warnings lately about being infected and Internet Explorer shuts down. Also has been running slower than usual.

Thanks!

Logfile of HijackThis v1.99.1
Scan saved at 9:37:42 PM, on 10/21/2008
Platform: Unknown Windows (WinNT 6.00.1905 SP1)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\WINDOWS\RtHDVCpl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Windows\system32\schtasks.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\jusched.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9f.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [SunJavaUpdateReg] "C:\Windows\system32\jureg.exe"
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [EPSON Stylus CX8400 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATICEA.EXE /FU "C:\Windows\TEMP\E_SD71D.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O13 - Gopher Prefix:
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - http://picture.vzw.com/activex/VerizonWire…loadControl.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\Windows\SYSTEM32\igfxdev.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
Post #2
Hi, and Welcome to WhatTheTech :)

My name is jpshortstuff. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:
  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
Where are these warnings coming from, your AntiVirus/AntiSpyware programs, or are they from other sources? Your log doesn't show any obvious signs of Malware, so I'd like to run a couple of scan to get some more information. Please remove your current version of HijackThis as it is old and doesn't support Vista very well. The latest version will be automatically installed by one of the scan we will run later on.

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.


Let's get some detailed system information:
  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Right-click on RSIT.exe and select Run As Administrator… to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<info.txt (<
Please right click Internet Explorer on your desktop and then select "Run As Administrator". Next, go to Kaspersky website and perform an online antivirus scan.

NOTE: Internet Explorer will temporarily have administrator privileges, this is required for the scan but dangerous for normal surfing so do NOT open any other websites in IE until after the scan has finished and this window has been closed.
  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As….
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.
Thanks.
Post #3
I get Microsoft messages.

Thanks for your help.



info.txt logfile of random's system information tool 1.04 2008-10-22 19:10:24

======Uninstall list======

–>"C:\Program Files\HP Games\Bejeweled 2 Deluxe\Uninstall.exe"
–>"C:\Program Files\HP Games\Blackhawk Striker 2\Uninstall.exe"
–>"C:\Program Files\HP Games\Blasterball 3\Uninstall.exe"
–>"C:\Program Files\HP Games\Boggle Supreme\Uninstall.exe"
–>"C:\Program Files\HP Games\Bookworm Adventures\Uninstall.exe"
–>"C:\Program Files\HP Games\Cake Mania\Uninstall.exe"
–>"C:\Program Files\HP Games\Chessmaster Challenge\Uninstall.exe"
–>"C:\Program Files\HP Games\Chuzzle Deluxe\Uninstall.exe"
–>"C:\Program Files\HP Games\Crystal Maze\Uninstall.exe"
–>"C:\Program Files\HP Games\Diner Dash - Flo on the Go\Uninstall.exe"
–>"C:\Program Files\HP Games\Family Feud\Uninstall.exe"
–>"C:\Program Files\HP Games\FATE\Uninstall.exe"
–>"C:\Program Files\HP Games\Final Drive Nitro\Uninstall.exe"
–>"C:\Program Files\HP Games\Insaniquarium Deluxe\Uninstall.exe"
–>"C:\Program Files\HP Games\JEOPARDY\Uninstall.exe"
–>"C:\Program Files\HP Games\Jewel Quest 2 - Tournament Edition\Uninstall.exe"
–>"C:\Program Files\HP Games\Luxor 2\Uninstall.exe"
–>"C:\Program Files\HP Games\Mah Jong Quest\Uninstall.exe"
–>"C:\Program Files\HP Games\My HP Game Console\Uninstall.exe"
–>"C:\Program Files\HP Games\Peggle\Uninstall.exe"
–>"C:\Program Files\HP Games\Penguins!\Uninstall.exe"
–>"C:\Program Files\HP Games\Poker Superstars 2\Uninstall.exe"
–>"C:\Program Files\HP Games\Polar Bowler\Uninstall.exe"
–>"C:\Program Files\HP Games\Polar Golfer Pineapple Cup\Uninstall.exe"
–>"C:\Program Files\HP Games\Polar Golfer\Uninstall.exe"
–>"C:\Program Files\HP Games\SpongeBob SquarePants 3D Obstacle Odyssey\Uninstall.exe"
–>"C:\Program Files\HP Games\Super Granny 3\Uninstall.exe"
–>"C:\Program Files\HP Games\Swarm\Uninstall.exe"
–>"C:\Program Files\HP Games\Tank-o-Box\Uninstall.exe"
–>"C:\Program Files\HP Games\The Treasures of Montezuma\Uninstall.exe"
–>"C:\Program Files\HP Games\Tradewinds\Uninstall.exe"
–>"C:\Program Files\HP Games\Wheel of Fortune\Uninstall.exe"
360Share Pro(remove only)–>"C:\Program Files\360Share Pro\bt-uninst.exe"
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)–>MsiExec.exe /X{6846389C-BAC0-4374-808E-B120F86AF5D7}
Adobe Flash Player ActiveX–>C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.2–>MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Apple Mobile Device Support–>MsiExec.exe /I{D8AB8F0C-CEEB-4A29-8EF5-219B064813F4}
Apple Software Update–>MsiExec.exe /I{B74F042E-E1B9-4A5B-8D46-387BB172F0A4}
ArcSoft PhotoImpression 6–>C:\Program Files\InstallShield Installation Information\{D03E7B00-CA85-4684-9321-1888873C34BD}\Setup.exe -runfromtemp -l0x0009 -removeonly
ArcSoft Print Creations–>RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0D6D96F4-0CAF-4522-B05F-70A88EDECDFD}\Setup.exe" -l0x9
Bonjour–>MsiExec.exe /I{47BF1BD6-DCAC-468F-A0AD-E5DECC2211C3}
ccCommon–>MsiExec.exe /I{3CCAD2EF-CFF2-4637-82AA-AABF370282D3}
EPSON CX8400 User's Guide–>C:\Program Files\epson\guide\cx8400_e\uninstall.exe
EPSON Printer Software–>C:\Windows\system32\spool\DRIVERS\W32X86\3\EPUPDATE.EXE /R
EPSON Scan–>C:\Program Files\epson\escndv\setup\setup.exe /r
EPSON Stylus CX8400 Series Scanner Driver Update–>RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{24ADC0E4-8D3E-40C4-9106-F2DE5E9112F1}\Setup.exe" -l0x9
Google Earth–>MsiExec.exe /I{1D14373E-7970-4F2F-A467-ACA4F0EA21E3}
Google Updater–>"C:\Program Files\Google\Google Updater\GoogleUpdater.exe" -uninstall
Hewlett-Packard Active Check for Health Check–>MsiExec.exe /X{254C37AA-6B72-4300-84F6-98A82419187E}
Hewlett-Packard Asset Agent for Health Check–>MsiExec.exe /X{669D4A35-146B-4314-89F1-1AC3D7B88367}
HijackThis 2.0.2–>"C:\Program Files\trend micro\HijackThis.exe" /uninstall
HP Active Support Library 32 bit components–>MsiExec.exe /I{6D3DB611-D5E8-4E4B-8952-0D3F549F9CC6}
HP Active Support Library–>C:\Program Files\InstallShield Installation Information\{0A47BAFF-D4FF-4BD3-96CA-02A22EA62722}\setup.exe -runfromtemp -l0x0409
HP Customer Feedback–>MsiExec.exe /I{9DBA770F-BF73-4D39-B1DF-6035D95268FC}
HP Photosmart Essential 2.01–>C:\Program Files\HP\Digital Imaging\PhotoSmartEssential\hpzscr01.exe -datfile hpqbud13.dat
Intel® Graphics Media Accelerator Driver–>C:\Windows\system32\igxpun.exe -uninstall
iTunes–>MsiExec.exe /I{B85C4D19-6CEB-48CF-BD98-C887AC8C6F94}
Java™ SE Runtime Environment 6 Update 1–>MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160010}
LiveUpdate 3.2 (Symantec Corporation)–>"C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
Microsoft Silverlight–>MsiExec.exe /I{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft Visual C++ 2005 Redistributable–>MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Visual C++ 2005 Redistributable–>MsiExec.exe /X{A49F249F-0C91-497F-86DF-B2585E8E76B7}
Microsoft Works–>MsiExec.exe /I{6D52C408-B09A-4520-9B18-475B81D393F1}
MSN–>C:\Program Files\MSN\MsnInstaller\msniadm.exe /Action:ARP
MSRedist–>MsiExec.exe /I{B7C61755-DB48-4003-948F-3D34DB8EAF69}
MSXML 4.0 SP2 (KB936181)–>MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB941833)–>MsiExec.exe /I{C523D256-313D-4866-B36A-F3DE528246EF}
muvee autoProducer 6.0–>C:\Program Files\InstallShield Installation Information\{14AF024E-2E3B-49D0-A175-D1C1A06B155A}\setup.exe -runfromtemp -l0x0009 -removeonly
My HP Games–>"C:\Program Files\HP Games\Uninstall.exe"
Norton Internet Security (Symantec Corporation)–>"C:\Program Files\Common Files\Symantec Shared\SymSetup\{5AA2CD16-706F-41f3-87C5-2B5A031F2B3B}_10_2_0_30\{5AA2CD16-706F-41f3-87C5-2B5A031F2B3B}.exe" /X
Python 2.5–>MsiExec.exe /I{0A2C5854-557E-48C8-835A-3B9F074BDCAA}
QuickTime–>MsiExec.exe /I{6EC874C2-F950-4B7E-A5B7-B1066D6B74AA}
Realtek High Definition Audio Driver–>RtlUpd.exe -r -m
Rhapsody Player Engine–>MsiExec.exe /I{2DFF31F9-7893-4922-AF66-C9A1EB4EBB31}
Rhapsody–>C:\PROGRA~1\Rhapsody\Unwise32.exe /A C:\PROGRA~1\Rhapsody\install.log
Roxio Activation Module–>MsiExec.exe /I{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}
Roxio Creator Audio–>MsiExec.exe /X{83FFCFC7-88C6-41c6-8752-958A45325C82}
Roxio Creator Basic v9–>MsiExec.exe /X{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}
Roxio Creator Copy–>MsiExec.exe /X{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}
Roxio Creator Data–>MsiExec.exe /X{0D397393-9B50-4c52-84D5-77E344289F87}
Roxio Creator EasyArchive–>MsiExec.exe /X{11F93B4B-48F0-4A4E-AE77-DFA96A99664B}
Roxio Creator Tools–>MsiExec.exe /X{0394CDC8-FABD-4ed8-B104-03393876DFDF}
Roxio Express Labeler 3–>MsiExec.exe /X{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Roxio MyDVD Basic v9–>MsiExec.exe /X{938B1CD7-7C60-491E-AA90-1F1888168240}
Soft Data Fax Modem with SmartCP–>C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200C14F1\UIU32m.exe -U -ITrx200Cz.INF
WeatherBug Gadget–>MsiExec.exe /I{209CDA54-D390-46A2-A97C-7BF61734418D}
Windows Live Messenger–>MsiExec.exe /I{571700F0-DB9D-4B3A-B03D-35A14BB5939F}

======Security center information======

AV: Norton Internet Security (outdated)
FW: Norton Internet Security (disabled)
AS: Windows Defender
AS: Norton Internet Security (outdated)

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\hp\bin\Python;c:\Program Files\Common Files\Roxio Shared\DLLShared\;c:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;C:\Program Files\QuickTime\QTSystem\
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
"PROCESSOR_ARCHITECTURE"=x86
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"USERNAME"=SYSTEM
"windir"=%SystemRoot%
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 15 Stepping 13, GenuineIntel
"PROCESSOR_REVISION"=0f0d
"NUMBER_OF_PROCESSORS"=2
"RoxioCentral"=c:\Program Files\Common Files\Roxio Shared\9.0\Roxio Central33\
"PLATFORM"=HPD
"PCBRAND"=Presario
"OnlineServices"=Online Services
"CLASSPATH"=.;C:\Program Files\Java\jre1.6.0_01\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre1.6.0_01\lib\ext\QTJava.zip

—————–EOF—————–




Logfile of random's system information tool 1.04 (written by random/random)
Run by [removed] at 2008-10-22 19:10:14
Microsoft® Windows Vista™ Home Premium Service Pack 1
System drive C: has 233 GB (79%) free of 296 GB
Total RAM: 1015 MB (39% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:10:22 PM, on 10/22/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\WINDOWS\RtHDVCpl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Windows\system32\schtasks.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Windows\system32\jusched.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9f.exe
C:\Users\Rebbeca\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1AXH98QU\RSIT[1].exe
C:\Program Files\trend micro\Rebbeca.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [SunJavaUpdateReg] "C:\Windows\system32\jureg.exe"
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [EPSON Stylus CX8400 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATICEA.EXE /FU "C:\Windows\TEMP\E_SD71D.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\Windows\system32\Macromed\Flash\FlashUtil9f.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O13 - Gopher Prefix:
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - http://picture.vzw.com/activex/VerizonWire…loadControl.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 7014 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-23 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll [2007-04-07 501400]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll [2008-10-20 652784]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2008-01-19 1008184]
"hpsysdrv"=c:\hp\support\hpsysdrv.exe [2007-04-18 65536]
"RtHDVCpl"=C:\Windows\RtHDVCpl.exe [2007-07-06 4669440]
"HP Health Check Scheduler"=c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe [2007-05-24 71176]
"SunJavaUpdateReg"=C:\Windows\system32\jureg.exe [2007-04-07 54936]
"ccApp"=c:\Program Files\Common Files\Symantec Shared\ccApp.exe [2007-01-09 115816]
""= []
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2008-01-10 385024]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2008-01-15 267048]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-01-11 39792]
"IgfxTray"=C:\Windows\system32\igfxtray.exe [2008-03-25 141848]
"HotKeysCmds"=C:\Windows\system32\hkcmd.exe [2008-03-25 166424]
"Persistence"=C:\Windows\system32\igfxpers.exe [2008-03-25 133656]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher"=C:\Windows\SMINST\launcher.exe [2007-04-03 44168]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"=C:\Program Files\Windows Sidebar\sidebar.exe [2008-01-19 1233920]
"HPAdvisor"=C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun []
"MsnMsgr"=C:\Program Files\MSN Messenger\MsnMsgr.Exe [2007-01-19 5674352]
"EPSON Stylus CX8400 Series"=C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATICEA.EXE [2007-02-15 179200]
"ehTray.exe"=C:\Windows\ehome\ehTray.exe [2008-01-19 125952]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"FlashPlayerUpdate"=C:\Windows\system32\Macromed\Flash\FlashUtil9f.exe [2008-03-24 218496]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\Windows\system32\igfxdev.dll [2008-03-25 204800]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\Program Files\EarthLink TotalAccess\TaskPanl.exe"="C:\Program Files\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

======List of files/folders created in the last 1 months======

2008-10-22 19:10:15 —-D—- C:\Program Files\trend micro
2008-10-22 19:10:14 —-D—- C:\rsit
2008-10-21 21:37:16 —-D—- C:\Program Files\Hijackthis
2008-10-16 20:41:25 —-D—- C:\e62f55e23a536d14fdc3dcbc692003
2008-10-15 19:22:40 —-A—- C:\Windows\system32\ntoskrnl.exe
2008-10-15 19:22:40 —-A—- C:\Windows\system32\ntkrnlpa.exe
2008-10-15 19:22:37 —-A—- C:\Windows\system32\mshtml.dll
2008-10-15 19:22:36 —-A—- C:\Windows\system32\ieframe.dll
2008-10-15 19:22:35 —-A—- C:\Windows\system32\wininet.dll
2008-10-15 19:22:35 —-A—- C:\Windows\system32\urlmon.dll
2008-10-15 19:22:35 —-A—- C:\Windows\system32\iertutil.dll
2008-10-15 19:22:34 —-A—- C:\Windows\system32\mstime.dll
2008-10-15 19:22:33 —-A—- C:\Windows\system32\jsproxy.dll
2008-10-10 16:34:49 —-D—- C:\Users\Rebbeca\AppData\Roaming\Real
2008-09-24 21:55:53 —-SHD—- C:\Config.Msi

======List of files/folders modified in the last 1 months======

2008-10-22 19:10:22 —-D—- C:\Windows\Prefetch
2008-10-22 19:10:18 —-D—- C:\Windows\Temp
2008-10-22 19:10:15 —-RD—- C:\Program Files
2008-10-22 18:58:11 —-D—- C:\Windows\System32
2008-10-22 18:58:11 —-D—- C:\Windows\inf
2008-10-22 18:58:11 —-A—- C:\Windows\system32\PerfStringBackup.INI
2008-10-22 18:54:01 —-D—- C:\Windows\SMINST
2008-10-21 21:05:51 —-D—- C:\ProgramData\Google Updater
2008-10-20 21:16:53 —-SHD—- C:\System Volume Information
2008-10-20 19:29:06 —-D—- C:\Windows\system32\Tasks
2008-10-17 18:09:57 —-D—- C:\Windows\winsxs
2008-10-16 23:18:19 —-D—- C:\Windows\system32\catroot
2008-10-16 23:16:01 —-D—- C:\Program Files\Windows Mail
2008-10-16 20:44:12 —-D—- C:\Windows\system32\drivers
2008-10-16 20:44:11 —-D—- C:\Windows\system32\migration
2008-10-15 19:22:29 —-D—- C:\Windows\system32\catroot2
2008-10-07 14:19:40 —-A—- C:\Windows\system32\mrt.exe
2008-10-05 19:26:25 —-D—- C:\Users\Rebbeca\AppData\Roaming\Move Networks
2008-09-24 21:55:58 —-SHD—- C:\Windows\Installer
2008-09-24 21:55:57 —-D—- C:\Program Files\Microsoft Silverlight

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 mdmxsdk;mdmxsdk; C:\Windows\system32\DRIVERS\mdmxsdk.sys [2006-06-19 12672]
R2 XAudio;XAudio; C:\Windows\system32\DRIVERS\xaudio.sys [2007-10-18 8704]
R3 Afc;PPdus ASPI Shell; C:\Windows\system32\drivers\Afc.sys [2005-02-23 11776]
R3 GEARAspiWDM;GEARAspiWDM; C:\Windows\System32\Drivers\GEARAspiWDM.sys [2006-09-19 15664]
R3 HSF_DP;HSF_DP; C:\Windows\system32\DRIVERS\HSX_DP.sys [2008-05-08 980992]
R3 HSXHWBS2;HSXHWBS2; C:\Windows\system32\DRIVERS\HSXHWBS2.sys [2008-05-08 266752]
R3 igfx;igfx; C:\Windows\system32\DRIVERS\igdkmd32.sys [2008-03-25 2307072]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\Windows\system32\drivers\RTKVHDA.sys [2007-07-11 1793880]
R3 RTL8169;Realtek 8169 NT Driver; C:\Windows\system32\DRIVERS\Rtlh86.sys [2007-03-05 76288]
R3 winachsf;winachsf; C:\Windows\system32\DRIVERS\HSX_CNXT.sys [2008-05-08 661504]
R3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-19 83328]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-19 5632]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 ialm;ialm; C:\Windows\system32\DRIVERS\igdkmd32.sys [2008-03-25 2307072]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-19 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-19 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-19 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-19 6016]
S3 usbscan;USB Scanner Driver; C:\Windows\system32\DRIVERS\usbscan.sys [2008-01-19 35328]
S3 WpdUsb;WpdUsb; C:\Windows\system32\DRIVERS\wpdusb.sys [2008-01-19 39936]
S4 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\drivers\wmiacpi.sys [2006-11-02 11264]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2008-01-15 110592]
R2 Automatic LiveUpdate Scheduler;Automatic LiveUpdate Scheduler; C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe [2007-01-05 554616]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2007-07-24 229376]
R2 ccEvtMgr;Symantec Event Manager; c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2007-01-09 108648]
R2 ccSetMgr;Symantec Settings Manager; c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2007-01-09 108648]
R2 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-10-20 168432]
R2 HP Health Check Service;HP Health Check Service; c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe [2007-05-24 61440]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; c:\Program Files\Common Files\LightScribe\LSSrvc.exe [2007-05-15 79400]
R2 XAudioService;XAudioService; C:\Windows\system32\DRIVERS\xaudio.exe [2007-10-18 386560]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2008-01-15 504104]
R3 usnjsvc;Messenger Sharing Folders USN Journal Reader service; C:\Program Files\MSN Messenger\usnsvc.exe [2007-01-19 97136]
S3 IDriverT;InstallDriver Table Manager; c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 73728]
S3 LiveUpdate;LiveUpdate; C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE [2007-01-05 2918008]
S3 RoxMediaDB9;RoxMediaDB9; c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe [2007-05-11 887544]
S3 stllssvr;stllssvr; c:\Program Files\Common Files\SureThing Shared\stllssvr.exe [2007-05-03 74656]

—————–EOF—————–



——————————————————————————–
KASPERSKY ONLINE SCANNER 7 REPORT
Wednesday, October 22, 2008
Operating System: Microsoft Windows Vista Home Premium Edition, 32-bit Service Pack 1 (build 6001)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Thursday, October 23, 2008 01:14:03
Records in database: 1338095
——————————————————————————–

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\

Scan statistics:
Files scanned: 128470
Threat name: 2
Infected objects: 3
Suspicious objects: 0
Duration of the scan: 01:34:10


File name / Threat name / Threats count
C:\Users\Rebbeca\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\YS1SZO0D\index[1].htm Infected: Packed.JS.Agent.r 1
C:\Users\Rebbeca\Music\iTunes\Incomplete\T-3545425-force of gravity atlantic.mp3 Infected: Trojan-Downloader.WMA.GetCodec.c 1
C:\Users\Rebbeca\Music\iTunes\Incomplete\T-3545425-magic night guys next door.mp3 Infected: Trojan-Downloader.WMA.GetCodec.c 1

The selected area was scanned.
Post #4
Hi.

Can you describe exactly what these warnings say? Do they mention any files in particular, or any virus names?

Your Symantec appears to be outdated, is there any reason why you haven't been updating it?

You appear to have Weatherbug installed. It is considered adware as it displays pop-ups and is used to install My Search Toolbar. A safe alternative to WeatherBug is Weatherpulse. I recommend you uninstall WeatherBug for the above reasons. You can do this by clicking Start >> Control Panel >> Add/Remove Programs and clicking remove by the WeatherBug entry.


Open HijackThis. Hit Do A System Scan Only. Place a check next to the following items (if present):
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

Close all browsers and windows except for HijackThis and click Fix Checked.


Your logs still look clean to me. Are you still getting these warnings?

I can recommend another detailed scan:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location.
  • The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
  • Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
  • Post that log back here, along with a new HIjackThis log.
Thanks.
Post #5
Sorry, I don't remember what the warnings said. They haven't come up the past day or two. A spyware scan would pop up and start scanning for no reason.

I didn't see anything that said Weatherbug to delete, could it be under a different area? How do I update Symantec?

Here's my two logs.

Malwarebytes' Anti-Malware 1.30
Database version: 1311
Windows 6.0.6001 Service Pack 1

10/23/2008 11:35:07 PM
mbam-log-2008-10-23 (23-35-07).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 153432
Time elapsed: 50 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\Rebbeca\install.exe (Trojan.Dropper) -> Quarantined and deleted successfully.


Logfile of HijackThis v1.99.1
Scan saved at 9:37:42 PM, on 10/21/2008
Platform: Unknown Windows (WinNT 6.00.1905 SP1)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\WINDOWS\RtHDVCpl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Windows\system32\schtasks.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\jusched.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9f.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [SunJavaUpdateReg] "C:\Windows\system32\jureg.exe"
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [EPSON Stylus CX8400 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATICEA.EXE /FU "C:\Windows\TEMP\E_SD71D.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O13 - Gopher Prefix:
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - http://picture.vzw.com/activex/VerizonWire…loadControl.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\Windows\SYSTEM32\igfxdev.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
Post #6
Hi.

Right-click HijackThis and select Run As Administrator… to open it. Hit Do A System Scan Only. Place a check next to the following items (if present):
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

Close all browsers and windows except for HijackThis and click Fix Checked.


There should be an entry called WeatherBug Gadget gagdet. How about in the Control Panel, under the programs icon there is an Uninstall Programs option?

Please post a new HijackThis log in your next reply. Also, please give a detailed description of how your computer is running and behaving at the moment, listing any remaining problems.

Thanks.
Post #7
Sorry, I found it. The weatherbug was under Windows Sidebar Properties…uninstall gadget. I uninstalled it.

My computer is running like normal. I haven't had any funky errors come up. I they do again, I'll make sure I record them.

Here's a new log.



Logfile of HijackThis v1.99.1
Scan saved at 3:55:34 PM, on 10/24/2008
Platform: Unknown Windows (WinNT 6.00.1905 SP1)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\WINDOWS\RtHDVCpl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Windows\system32\schtasks.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\jusched.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Windows\system32\igfxsrvc.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [SunJavaUpdateReg] "C:\Windows\system32\jureg.exe"
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [EPSON Stylus CX8400 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATICEA.EXE /FU "C:\Windows\TEMP\E_SD71D.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O13 - Gopher Prefix:
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - http://picture.vzw.com/activex/VerizonWire…loadControl.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\Windows\SYSTEM32\igfxdev.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
Post #8
Hi.

Log looks good :thumbup:

You can now delete any other tools I had you download and use, unless you wish to keep them.

Set correct settings for files that should be hidden in Windows Vista
  • Click Start.
  • Open My Computer.
  • Select Folder and Search Options
  • Select the View Tab.
  • Under the Hidden files and folders heading select Hide hidden files and folders.
  • Check Hide file extensions for known file types
  • Check the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
As for your Symantec, you could try and uninstall it and re-install the latest version if you are subsribed. However, if you wish to take the free options (just as good if not better in my opinion), then here are a few AntiVirus and Firewall programs I could recommend:

Install Anti-Virus software! Without any anti-virus software, your computer is wide open to infection. If you don't have any Anti-Virus software I strongly recommend you download Avast! or AVG Free

Install a firewall! Without a firewall you are very susceptible to being hacked, and people could gain access to your computer. If you don't have a firewall I strongly recommend you download ONE of the following:
1) Comodo
2) Agnitum
3) Sunbelt/Kerio

Pick one of each if you choose to do this. Don't forget to uninstall Symantec/Norton as well.


Now that your system appears to be clean, theres just a few steps I'd like you to take to prevent any future infections.
  • System restore:
    We will now clear your existing system restore points and establish a new clean restore point:
    • Click on the Start button to open your Start Menu.
    • Click on the Control Panel menu option.
    • Click on the System and Maintenance menu option.
    • Click on the System menu option.
    • Click on System Protection in the left-hand task list.
    • Create the manual restore point you should click on the Create button. When you press this button a prompt will appear asking you to provide a title for this manual restore point.
    • Type in a title for the manual restore point and press the Create button.
    • Close the System window after you have been advised that the procedure has been successfully completed.
    • Next, go to Start > Run and type in cleanmgr
    • Select the More options tab
    • Choose the option to clean up system restore and OK it.

      This will remove all restore points except the new one you just created.
    Make sure you do this now, as your System Restore currently has infected files in it.

  • Keeping your Windows up-to-date is crucial to your computer's security. Please go to the Windows Update Site (using Internet Explorer) and download and install all critical updates on a regular basis.

  • Make sure you update your Anti-Virus software regularly, new viruses are being developed all the time.

  • Some more programs that it would be useful to have [OPTIONAL but RECOMMENDED]:

    Download Spybot Search and Destroy 1.5 from here
    Check for Updates/ Immunize and run a Full System Scan on a regular basis.

    SpywareBlaster is another real-time scanner that prevents most spyware from even being installed.
    Freely available: Download SpywareBlaster

    Download and install the free version of WinPatrol. This program protects your computer in a variety of ways and will work well with your existing security software. Have a look at this tutorial to help you get started with the program.
Also, please read this great article by Tony Klein: So How Did I Get Infected In First Place

Glad we could be of assistance.

Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.

Stay Clean!

jpshortstuff
Post #9
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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