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Spyware / Malware / Virus Removal

[Resolved] Possible malware infection, slow computer

15 min read

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I run a couple of computers off of my network. I've been getting some complaints about this one concerning slowness both offline and online. I have not seen anything like this in my experiences with this computer. I wanted to have it checked out just to be sure. Any assistance would be greatly appreciated.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:53:06 AM, on 10/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\ehome\RMSvc.exe
C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Speeditup Free\SpeedItUp.exe
C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WLService.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WMP54GSv1_1.exe
C:\WINDOWS\system32\ZuneBusEnum.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.rr.com/browsers/redirect/?b=RRH…RR&d=homerr
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/browsers/redirect/?b=RRH…RR&d=homerr
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Road Runner High Speed Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [SMSTray] "C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [PC-Checkup] "C:\PC-Checkup\PCCheckUp.exe" -mini
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [HPHUPD08] "C:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe"
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [ftutil2] "rundll32.exe" ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [WMPNSCFG] "C:\Program Files\Windows Media Player\WMPNSCFG.exe"
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [SpeedItUpEX] "C:\Program Files\Speeditup Free\SpeedItUp.exe" -MINI
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs"
O4 - HKCU\..\RunOnce: [TSClientAXDisabler] cmd.exe /C "%systemroot%\Installer\TSClientMsiTrans\tscdsbl.bat"
O4 - HKUS\S-1-5-21-2042785627-3790549164-411288105-1009\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'MCX1')
O4 - HKUS\S-1-5-21-2042785627-3790549164-411288105-500\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Administrator')
O4 - S-1-5-21-2042785627-3790549164-411288105-1009 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'MCX1')
O4 - S-1-5-21-2042785627-3790549164-411288105-1009 Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'MCX1')
O4 - S-1-5-21-2042785627-3790549164-411288105-1009 User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'MCX1')
O4 - S-1-5-21-2042785627-3790549164-411288105-1009 User Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'MCX1')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Extender Resource Monitor.lnk = C:\WINDOWS\ehome\RMSysTry.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab2.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - http://www.sibelius.com/download/software/…tiveXPlugin.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas…ent/swflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Intel® Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: WMP54GSSVC - GEMTEKS - C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WLService.exe

–
End of file - 14052 bytes
Hi Naks,

:welcome:

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

I see that Viewpoint is installed. Viewpoint, Viewpoint Manager, Viewpoint Media Player are Viewpoint components which are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible for managing and updating Viewpoint Media Player’s components. You can disable this using the Viewpoint Manager Control Panel found in the Windows Control Panel menu. By selecting Disable auto-updating for the Viewpoint Manager – the player will no longer attempt to check for updates. Anything that is installed without your consent is suspect. Read what Viewpoint says and make your own decision.

To provide a satisfying consumer experience and to operate effectively, the Viewpoint Media Player periodically sends information to servers at Viewpoint. Each installation of the Viewpoint Media Player is identifiable to Viewpoint via a Customer Unique Identifier (CUID), an alphanumeric identifier embedded in the Viewpoint Media Player. The Viewpoint Media Player randomly generates the CUID during installation and uses it to indicate a unique installation of the product. A CUID is never connected to a user's name, email address, or other personal contact information. CUIDs are used for the sole purpose of filtering redundant information. Each of these information exchanges occurs anonymously.



Viewpoint Manager is considered as foistware instead of malware since it is often installed without user's approval but doesn't spy or do anything "bad". This may change, read Viewpoint to Plunge Into Adware
It is STRONGLY recommended that you remove the Viewpoint products; however, decide for yourself. To uninstall the Viewpoint components (Viewpoint, Viewpoint Manager, Viewpoint Media Player):

  • Click Start, then Settings, then click Control Panel.
  • In Control Panel, double-click Add or Remove Programs.
  • In Add or Remove Programs, Remove the Viewpoint component
  • Do the same for each Viewpoint component.

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Then

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot (shut down your computer then restart it).
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Hi, thanks for taking the time to help me with this problem, here are my logs. Malwarebytes' Anti-Malware 1.28 Database version: 1266 Windows 5.1.2600 Service Pack 2 10/13/2008 6:51:59 PM mbam-log-2008-10-13 (18-51-59).txt Scan type: Quick Scan Objects scanned: 61301 Time elapsed: 7 minute(s), 1 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 1 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 1 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\hdtip.btxo (Trojan.FakeAlert) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\WINDOWS\rs.txt (Malware.Trace) -> Quarantined and deleted successfully.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:55:23 PM, on 10/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\ehome\RMSvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WLService.exe
C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WMP54GSv1_1.exe
C:\WINDOWS\system32\ZuneBusEnum.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Speeditup Free\SpeedItUp.exe
C:\Program Files\AIM6\aim6.exe
C:\WINDOWS\ehome\RMSysTry.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\dllhost.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.rr.com/browsers/redirect/?b=RRH…RR&d=homerr
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/browsers/redirect/?b=RRH…RR&d=homerr
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Road Runner High Speed Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [SMSTray] "C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [PC-Checkup] "C:\PC-Checkup\PCCheckUp.exe" -mini
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [HPHUPD08] "C:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe"
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [ftutil2] "rundll32.exe" ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [WMPNSCFG] "C:\Program Files\Windows Media Player\WMPNSCFG.exe"
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [SpeedItUpEX] "C:\Program Files\Speeditup Free\SpeedItUp.exe" -MINI
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\RunOnce: [TSClientAXDisabler] "cmd.exe" /C "%systemroot%\Installer\TSClientMsiTrans\tscdsbl.bat"
O4 - HKCU\..\RunOnce: [TSClientMSIUninstaller] "cmd.exe" /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs"
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Extender Resource Monitor.lnk = C:\WINDOWS\ehome\RMSysTry.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab2.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - http://www.sibelius.com/download/software/…tiveXPlugin.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas…ent/swflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Intel® Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: WMP54GSSVC - GEMTEKS - C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WLService.exe

–
End of file - 13254 bytes
Naks,

We must disable certain protection programs that may interfere with our fix:
NORTON ANTIVIRUS
Please navigate to the system tray on the bottom right hand corner and look for a [external image: Posted Image] sign.
  • right-click it -> chose "Disable Auto-Protect."
  • select a duration of 5 hours (this assures no interference with the cleanup of your pc)
  • click "Ok."
  • a popup will warn that protection will now be disabled and the sign will now look like this: [external image: Posted Image]
You succesfully disabled the Norton Antivirus Guard.


Please go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As….
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.

In your next reply, please provide,
Kaspersy report
New HijackThis log after everything else is completed

With the Kapersky scanner im getting an error saying I dont meet the system requirements. After reviewing the the system requirements I see that I meet and exceed the minum requirements so Im not sure what the problem is.
Naks,

It happens sometimes. Lets run a different scanner.

I need you to run the following scan: Eset Online Scanner

  • Place a check mark in the box YES, I accept the Terms Of Use
  • Click the Start button.
  • Now click the Install button.
  • Click Start. The scanner engine will initialize and update.
  • Do Not place a check mark in the box beside Remove found threats.
  • Click the Scan button. The scan will now run, please be patient.
  • When the scan finishes click the Details tab.
  • Copy and paste the contents of the C:\ProgramFiles\EsetOnlineScanner\log.txt into your next reply.

Also please give me a new HijackThis log
Sorry for the wait. Here are the logs. # version=4 # OnlineScanner.ocx=1.0.0.635 # OnlineScannerDLLA.dll=1, 0, 0, 79 # OnlineScannerDLLW.dll=1, 0, 0, 78 # OnlineScannerUninstaller.exe=1, 0, 0, 49 # vers_standard_module=3525 (20081015) # vers_arch_module=1.064 (20080214) # vers_adv_heur_module=1.066 (20070917) # EOSSerial=c144b8188ee6de4090b66d31600e0c34 # end=finished # remove_checked=false # unwanted_checked=true # utc_time=2008-10-15 10:22:17 # local_time=2008-10-15 06:22:17 (-0500, Eastern Daylight Time) # country="United States" # osver=5.1.2600 NT Service Pack 2 # scanned=725090 # found=12 # scan_time=7478 C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-2753268-way to myself miyamoto.192kb.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan 55381F584FC2BF9268B65AFC525EA9BA C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-3545425-michishirube english miyamoto.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan 81454FEE7A355652E5FE766A75E1F2F6 C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-3545425-vanity yuki kajiura.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan 6118EFB23738EBE8B109B712DD341E62 C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-3877627-vanity yuki kajiura .mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan 6543B73EB005233C78E0507E10150455 C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-3877629-dear you feel - greatest hits.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan ED2FA2C93C346435E6742CACDDC6A5C0 C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-5745425-dear you yuduki.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan A49D31AAAD2E5DCAB308FC7A57D272F3 C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-5745425-do your best prince of tennis.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan DD3913394B73C3454AE57DC5407069E3 C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-5745425-family one piece.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan 22F7931606AC5E1644A1EBF1FF31FC7F C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-5745425-i promise me shane hines.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan 9750B162E3C4C702104F2B86D1F0F3F1 C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-5745425-michishirube english miyamoto.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan DC922EE3771EB1FCD643A247F6C950D6 C:\Documents and Settings\HP_Administrator\My Documents\LimeWire\Incomplete\Preview-T-3545425-never so far away shunichi.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan 64FD5545C1E8DC86B7A8F2F740A4B1B0 C:\Documents and Settings\HP_Administrator\My Documents\LimeWire\Incomplete\T-3545425-never so far away shunichi.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan EDCE01CC5534DF2FC3D0C5AD06FEEB13
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:59:20 PM, on 10/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\ehome\RMSvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WLService.exe
C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WMP54GSv1_1.exe
C:\WINDOWS\system32\ZuneBusEnum.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Speeditup Free\SpeedItUp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\ehome\RMSysTry.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\PROGRA~1\MICROS~4\OFFICE11\OUTLOOK.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.rr.com/browsers/redirect/?b=RRH…RR&d=homerr
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/browsers/redirect/?b=RRH…RR&d=homerr
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Road Runner High Speed Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [SMSTray] "C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [PC-Checkup] "C:\PC-Checkup\PCCheckUp.exe" -mini
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [HPHUPD08] "C:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe"
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [ftutil2] "rundll32.exe" ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [WMPNSCFG] "C:\Program Files\Windows Media Player\WMPNSCFG.exe"
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [SpeedItUpEX] "C:\Program Files\Speeditup Free\SpeedItUp.exe" -MINI
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM')
O4 - S-1-5-18 Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Extender Resource Monitor.lnk = C:\WINDOWS\ehome\RMSysTry.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab2.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - http://www.sibelius.com/download/software/…tiveXPlugin.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas…ent/swflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Intel® Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: WMP54GSSVC - GEMTEKS - C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WLService.exe

–
End of file - 13411 bytes
Naks,

It looks like you have some infected .mp3 files. Please don't play Itunes or anything until we get you clean!


Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe

  • Doubleclick the drweb-cureit.exe file and Allow to run the express scan
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, mark the drives that you want to scan.
  • Select all drives. A red dot shows which drives have been chosen.
  • Click the green arrow at the right, and the scan will start.
  • Click Yes to all if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can click next icon next to the files found:[external image: Posted Image]
  • If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
    [external image: Posted Image]
    This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
  • After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Close Dr.Web Cureit.
  • Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web you saved previously in your next reply.

Then lets run 1 more tool.

Disable resident protections (Antivirus…); you'll re-enable them after the scan

Download Lop S&D < here

Double-click Lop S&D.exe
Choose the language, then choose Option 1 (Search)
Wait till the end of the scan
Post the log which is created: (%SystemDrive%\lopR.txt)
Here is the log from Dr. Web. Thie first thing that was found system32;Tool.Prockill;; was deleted.

Process.exe;C:\WINDOWS\system32;Tool.Prockill;;
Preview-T-3545425-never so far away shunichi.mp3;C:\Documents and Settings\HP_Administrator\My Documents\LimeWire\Incomplete;Trojan.Click.18899;Incurable.Moved.;
T-3545425-never so far away shunichi.mp3;C:\Documents and Settings\HP_Administrator\My Documents\LimeWire\Incomplete;Trojan.Click.18899;Incurable.Moved.;

Here is the Lop S&D log



——————–\\ Lop S&D 4.2.4-5 XP/Vista

Microsoft Windows XP Professional ( v5.1.2600 ) Service Pack 2
X86-based PC ( Multiprocessor Free : Intel® Core™2 CPU 6300 @ 1.86GHz )
BIOS : Phoenix - AwardBIOS v6.00PG
USER : HP_Administrator ( Administrator )
BOOT : Normal boot
Antivirus : Norton 360 2007 (Activated)
Firewall : Norton 360 2007 (Activated)
C:\ (Local Disk) - NTFS - Total : 224 Go Free : 149 Go
D:\ (Local Disk) - FAT32 - Total : 8 Go Free : 0 Go
E:\ (CD or DVD)
F:\ (USB)
G:\ (USB)
H:\ (USB)
I:\ (USB)
K:\ (USB)

"C:\Lop SD" ( MAJ : 02-10-2008|23:42 )
Option : [1] ( Sat 10/18/2008|12:34 )

——————–\\ Listing folders in APPLIC~1

[11/14/2005|09:04] C:\DOCUME~1\ADMINI~1\APPLIC~1\ Identities
[09/01/2006|11:29] C:\DOCUME~1\ADMINI~1\APPLIC~1\ Intuit
[09/01/2006|11:59] C:\DOCUME~1\ADMINI~1\APPLIC~1\ Microsoft
[09/01/2006|11:19] C:\DOCUME~1\ADMINI~1\APPLIC~1\ Real
[11/30/2007|04:22] C:\DOCUME~1\ADMINI~1\APPLIC~1\ Webroot

[10/06/2008|08:58] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ {3276BE95_AF08_429F_A64F_CA64CB79BCF6}
[04/23/2008|07:18] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Adobe
[02/29/2008|11:22] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ AOL
[02/29/2008|11:24] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ AOL OCP
[07/21/2007|09:21] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Apple
[06/11/2007|04:34] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Apple Computer
[10/16/2007|09:56] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ ATI
[10/14/2008|09:42] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Blizzard
[09/01/2006|11:25] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ CyberLink
[09/01/2006|11:23] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Digital Interactive Systems Corporation
[05/12/2008|01:35] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Google
[10/18/2008|12:57] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Google Updater
[12/06/2007|08:47] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Grisoft
[09/01/2006|11:55] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Hewlett-Packard
[06/12/2007|11:43] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ HP
[02/27/2008|09:10] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ IM
[02/27/2008|09:08] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ IncrediMail
[09/01/2006|11:19] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ InstallShield
[09/01/2006|11:29] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Intuit
[05/18/2008|06:29] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Lavasoft
[10/13/2008|06:41] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Malwarebytes
[08/28/2008|12:13] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Microsoft
[09/03/2008|03:58] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Microsoft Help
[10/05/2008|01:16] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Musicnotes
[01/05/2008|01:11] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Office Genuine Advantage
[09/01/2006|11:10] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ SBSI
[09/01/2006|11:14] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Sonic
[09/13/2008|03:32] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Symantec
[04/10/2008|07:13] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ TEMP
[10/13/2008|06:40] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Viewpoint
[07/07/2007|11:10] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Webroot
[09/01/2006|11:23] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ WildTangent
[06/10/2007|08:41] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Windows Genuine Advantage
[09/24/2008|08:27] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ WLInstaller
[10/07/2008|09:43] C:\DOCUME~1\ALLUSE~1\APPLIC~1\ Yahoo!

[11/30/2007|06:32] C:\DOCUME~1\DEFAUL~1\APPLIC~1\ Apple Computer
[11/14/2005|09:04] C:\DOCUME~1\DEFAUL~1\APPLIC~1\ Identities
[09/01/2006|11:29] C:\DOCUME~1\DEFAUL~1\APPLIC~1\ Intuit
[09/01/2006|11:59] C:\DOCUME~1\DEFAUL~1\APPLIC~1\ Microsoft
[09/01/2006|11:19] C:\DOCUME~1\DEFAUL~1\APPLIC~1\ Real

[03/01/2008|03:44] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ acccore
[07/21/2008|03:43] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ Adobe
[07/06/2007|09:20] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ AdobeUM
[08/04/2007|06:02] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ Apple Computer
[10/16/2007|09:56] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ ATI
[07/26/2008|03:25] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ Bioshock
[03/12/2008|12:35] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ DataCast
[11/23/2007|10:33] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ Google
[09/10/2007|09:24] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ Hewlett-Packard
[06/14/2007|12:02] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ HP
[06/16/2007|08:58] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ HPQ
[06/18/2007|02:13] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ Identities
[03/12/2008|12:34] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ InstallShield
[09/01/2006|11:29] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ Intuit
[07/13/2008|06:53] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ Jasc Software Inc
[07/21/2007|10:09] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ Leadertech
[10/14/2008|07:00] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ LimeWire
[12/11/2007|07:57] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ Macromedia
[10/13/2008|06:42] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ Malwarebytes
[09/01/2008|08:56] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ Microsoft
[07/05/2007|03:31] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ My Battle for Middle-earth Files
[01/05/2008|01:23] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ OfficeUpdate12
[09/07/2007|11:39] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ Real
[11/18/2007|03:16] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ Sibelius Software
[11/24/2007|08:07] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ SMOz
[07/21/2007|10:09] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ Sonic
[06/12/2007|12:39] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ Sun
[09/13/2008|11:47] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ Symantec
[06/12/2007|07:03] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ Template
[09/03/2008|06:02] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ U3
[07/07/2007|11:06] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ Uniblue
[09/12/2007|03:41] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ Ventrilo
[07/07/2007|11:02] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ Webroot
[07/13/2007|08:53] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ WinBatch
[08/28/2008|12:13] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ Windows Desktop Search
[06/16/2007|12:15] C:\DOCUME~1\HP_ADM~1\APPLIC~1\ Yahoo!

[10/08/2007|01:37] C:\DOCUME~1\LOCALS~1\APPLIC~1\ Microsoft
[07/07/2007|11:11] C:\DOCUME~1\LOCALS~1\APPLIC~1\ Webroot

[11/14/2005|09:04] C:\DOCUME~1\MCX1\APPLIC~1\ Identities
[09/01/2006|11:29] C:\DOCUME~1\MCX1\APPLIC~1\ Intuit
[11/15/2007|04:06] C:\DOCUME~1\MCX1\APPLIC~1\ Microsoft
[09/01/2006|11:19] C:\DOCUME~1\MCX1\APPLIC~1\ Real

[08/27/2008|05:58] C:\DOCUME~1\NETWOR~1\APPLIC~1\ Microsoft
[10/11/2007|04:20] C:\DOCUME~1\NETWOR~1\APPLIC~1\ Webroot

——————–\\ Scheduled Tasks located in C:\WINDOWS\Tasks

[10/16/2008 04:51 PM][–a——] C:\WINDOWS\tasks\AppleSoftwareUpdate.job
[10/18/2008 01:00 AM][–a——] C:\WINDOWS\tasks\wrSpySweeper_LAD668FDBB1C14A2496A45042A81F731F.job
[10/15/2008 08:44 PM][–ah—–] C:\WINDOWS\tasks\SA.DAT
[08/10/2004 07:00 AM][-rah—–] C:\WINDOWS\tasks\desktop.ini

——————–\\ Listing Folders in C:\Program Files

[07/09/2008|07:06] C:\Program Files\ Adobe
[02/29/2008|11:23] C:\Program Files\ AIM6
[08/28/2008|12:13] C:\Program Files\ Apple Software Update
[10/16/2007|09:53] C:\Program Files\ ATI Technologies
[08/21/2007|10:45] C:\Program Files\ Babylon
[07/10/2008|04:01] C:\Program Files\ Bonjour
[12/05/2007|11:05] C:\Program Files\ CA
[03/02/2008|03:27] C:\Program Files\ CCleaner
[09/04/2007|03:11] C:\Program Files\ Cloud
[04/12/2008|11:19] C:\Program Files\ Combined Community Codec Pack
[10/13/2008|10:39] C:\Program Files\ Common Files
[11/11/2005|06:56] C:\Program Files\ ComPlus Applications
[09/01/2006|11:11] C:\Program Files\ CONEXANT
[07/11/2007|11:20] C:\Program Files\ Diablo II
[10/11/2007|11:27] C:\Program Files\ DivX
[10/16/2007|09:42] C:\Program Files\ Driver Cleaner Pro
[07/05/2007|02:56] C:\Program Files\ EA GAMES
[11/29/2007|07:45] C:\Program Files\ Endicia
[09/01/2006|10:50] C:\Program Files\ EnglishOtto
[10/15/2008|06:22] C:\Program Files\ EsetOnlineScanner
[09/03/2008|11:39] C:\Program Files\ GameShadow
[09/01/2006|10:50] C:\Program Files\ GemMaster
[09/17/2008|08:13] C:\Program Files\ Google
[07/04/2007|09:55] C:\Program Files\ Gpotato
[12/06/2007|08:47] C:\Program Files\ Grisoft
[07/22/2007|06:58] C:\Program Files\ Half-Life
[06/19/2007|11:03] C:\Program Files\ Hewlett-Packard
[05/13/2008|07:45] C:\Program Files\ HP
[09/01/2006|11:19] C:\Program Files\ HP DigitalMedia Archive
[10/13/2008|10:36] C:\Program Files\ IncrediMail
[03/12/2008|12:40] C:\Program Files\ InstallShield Installation Information
[09/01/2006|11:09] C:\Program Files\ Intel
[10/15/2008|03:05] C:\Program Files\ Internet Explorer
[07/31/2008|01:17] C:\Program Files\ iPod
[07/31/2008|01:18] C:\Program Files\ iTunes
[07/13/2008|06:53] C:\Program Files\ Jasc Software Inc
[07/18/2008|08:22] C:\Program Files\ Java
[03/12/2008|12:36] C:\Program Files\ Lame MP3 Codec
[12/06/2007|02:44] C:\Program Files\ Lavasoft
[06/08/2008|08:05] C:\Program Files\ LimeWire
[06/17/2007|08:51] C:\Program Files\ Linksys Wireless-G PCI Network Adapter with SpeedBooster
[10/13/2008|06:42] C:\Program Files\ Malwarebytes' Anti-Malware
[03/12/2008|12:35] C:\Program Files\ MarkAny
[10/14/2008|03:00] C:\Program Files\ Messenger
[09/03/2008|04:41] C:\Program Files\ Microsoft ActiveSync
[11/14/2005|09:06] C:\Program Files\ microsoft frontpage
[06/19/2007|06:03] C:\Program Files\ Microsoft Games
[10/13/2008|10:40] C:\Program Files\ Microsoft Office
[08/27/2008|05:37] C:\Program Files\ Microsoft SDKs
[08/28/2008|12:05] C:\Program Files\ Microsoft SQL Server
[08/27/2008|05:40] C:\Program Files\ Microsoft SQL Server Compact Edition
[08/27/2008|05:40] C:\Program Files\ Microsoft Synchronization Services
[08/29/2008|01:10] C:\Program Files\ Microsoft Visual Studio 9.0
[09/03/2008|03:57] C:\Program Files\ Microsoft Works
[12/18/2007|05:22] C:\Program Files\ Microsoft Works Suite 2003
[08/28/2008|12:05] C:\Program Files\ Microsoft.NET
[10/13/2008|11:18] C:\Program Files\ Movie Maker
[09/03/2008|03:56] C:\Program Files\ MSBuild
[09/04/2008|09:08] C:\Program Files\ MSECache
[11/14/2005|09:07] C:\Program Files\ MSN
[09/01/2006|11:25] C:\Program Files\ MSN Encarta Standard
[11/14/2005|09:07] C:\Program Files\ MSN Gaming Zone
[06/10/2007|08:44] C:\Program Files\ MSXML 4.0
[08/24/2008|11:36] C:\Program Files\ MSXML 6.0
[09/01/2006|11:18] C:\Program Files\ music_now
[12/03/2007|07:35] C:\Program Files\ muvee Technologies
[10/13/2008|11:18] C:\Program Files\ NetMeeting
[09/01/2006|11:18] C:\Program Files\ Netscape
[08/28/2008|01:01] C:\Program Files\ No Trace
[09/17/2008|03:44] C:\Program Files\ Norton 360
[09/01/2006|11:42] C:\Program Files\ Online Services
[10/13/2008|11:18] C:\Program Files\ Outlook Express
[07/18/2008|10:23] C:\Program Files\ PC Check-up
[09/01/2006|11:37] C:\Program Files\ PC-Doctor for DOS
[09/01/2006|11:29] C:\Program Files\ Quicken
[07/10/2008|04:01] C:\Program Files\ QuickTime
[06/10/2007|09:52] C:\Program Files\ Reference Assemblies
[09/03/2008|11:36] C:\Program Files\ Registry Mechanic
[03/12/2008|12:35] C:\Program Files\ Samsung
[09/01/2006|11:23] C:\Program Files\ Sonic
[07/18/2008|06:35] C:\Program Files\ Speeditup Free
[07/13/2007|01:16] C:\Program Files\ Starcraft
[10/15/2008|08:48] C:\Program Files\ Steam
[09/13/2008|02:55] C:\Program Files\ Symantec
[10/16/2007|08:25] C:\Program Files\ SystemRequirementsLab
[09/07/2007|09:02] C:\Program Files\ TI Education
[12/01/2007|02:58] C:\Program Files\ Trend Micro
[11/11/2005|06:56] C:\Program Files\ Uninstall Information
[09/01/2006|11:33] C:\Program Files\ Updates from HP
[12/24/2007|01:15] C:\Program Files\ Valve
[03/14/2008|08:57] C:\Program Files\ Ventrilo
[07/07/2007|11:10] C:\Program Files\ Webroot
[09/01/2006|11:20] C:\Program Files\ WildTangent
[08/28/2008|12:13] C:\Program Files\ Windows Desktop Search
[12/16/2007|07:20] C:\Program Files\ Windows Live
[12/13/2007|04:02] C:\Program Files\ Windows Media Connect 2
[10/08/2007|01:24] C:\Program Files\ Windows Media Player
[10/13/2008|11:18] C:\Program Files\ Windows NT
[11/14/2005|09:08] C:\Program Files\ Windows Plus
[08/28/2008|12:07] C:\Program Files\ Windows Resource Kits(2)
[09/13/2008|11:44] C:\Program Files\ Windows Sidebar
[11/11/2005|06:56] C:\Program Files\ WindowsUpdate
[10/14/2008|10:11] C:\Program Files\ World of Warcraft
[11/14/2005|09:08] C:\Program Files\ xerox
[10/07/2008|09:44] C:\Program Files\ Yahoo!
[08/28/2008|02:02] C:\Program Files\ Zune
[08/28/2008|12:06] C:\Program Files\ Zune(2)
[08/28/2008|12:07] C:\Program Files\ Zune(3)

——————–\\ Listing Folders in C:\Program Files\Common Files

[05/11/2008|09:44] C:\Program Files\Common Files\ Adobe
[02/29/2008|11:22] C:\Program Files\Common Files\ AOL
[07/21/2007|09:21] C:\Program Files\Common Files\ Apple
[10/14/2008|10:02] C:\Program Files\Common Files\ Blizzard Entertainment
[09/03/2008|04:41] C:\Program Files\Common Files\ DESIGNER
[09/01/2006|11:14] C:\Program Files\Common Files\ HP
[09/01/2006|11:39] C:\Program Files\Common Files\ InstallShield
[09/01/2006|11:29] C:\Program Files\Common Files\ Intuit
[07/13/2008|06:54] C:\Program Files\Common Files\ Jasc Software Inc
[09/01/2006|10:55] C:\Program Files\Common Files\ Java
[09/01/2006|11:24] C:\Program Files\Common Files\ LightScribe
[09/01/2006|11:24] C:\Program Files\Common Files\ LS Getting Started
[09/04/2008|03:05] C:\Program Files\Common Files\ Microsoft Shared
[11/14/2005|09:06] C:\Program Files\Common Files\ MSSoap
[11/14/2005|09:06] C:\Program Files\Common Files\ ODBC
[09/01/2006|11:29] C:\Program Files\Common Files\ Palo Alto Software
[09/07/2007|11:39] C:\Program Files\Common Files\ Real
[11/14/2005|09:06] C:\Program Files\Common Files\ Services
[09/01/2006|11:19] C:\Program Files\Common Files\ Sonic Shared
[11/14/2005|09:06] C:\Program Files\Common Files\ SpeechEngines
[09/01/2006|11:19] C:\Program Files\Common Files\ SureThing Shared
[10/16/2008|05:01] C:\Program Files\Common Files\ Symantec Shared
[10/13/2008|11:18] C:\Program Files\Common Files\ System
[09/07/2007|09:02] C:\Program Files\Common Files\ TI Shared
[09/01/2006|11:23] C:\Program Files\Common Files\ TiVo Shared
[12/16/2007|07:34] C:\Program Files\Common Files\ WindowsLiveInstaller
[10/13/2008|06:39] C:\Program Files\Common Files\ Wise Installation Wizard

——————–\\ Process

( 74 Processes )

iexplore.exe ~ [PID:3492]

——————–\\ Searching with S_Lop

No Lop folder found !

——————–\\ Searching for Lop Files - Folders

C:\DOCUME~1\HP_ADM~1\Cookies\hp_administrator@advertising[2].txt

——————–\\ Searching within the Registry

….. OK !

——————–\\ Checking the Hosts file

Hosts file CLEAN


——————–\\ Searching for hidden files with Catchme

catchme 0.3.1353 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-10-18 12:36:24
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes …
scanning hidden files …
scan completed successfully
hidden processes: 0
hidden files: 0

——————–\\ Searching for other infections


No other infections found !

[F:3][D:0]-> C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp
[F:123][D:0]-> C:\DOCUME~1\HP_ADM~1\Cookies
[F:680][D:8]-> C:\DOCUME~1\HP_ADM~1\LOCALS~1\TEMPOR~1\content.IE5

1 - "C:\Lop SD\LopR_1.txt" - Sat 10/18/2008|12:37 - Option : [1]

——————–\\ Scan completed at 12:37:54
Naks,

Please download the OTMoveIt3 by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt3.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    :Processes
    explorer.exe
    
    :Services
    
    :Reg
    
    :Files
    C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-2753268-way to myself miyamoto.192kb.mp3 
    C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-3545425-michishirube english miyamoto.mp3 
    C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-3545425-vanity yuki kajiura.mp3 
    C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-3877627-vanity yuki kajiura .mp3 
    C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-3877629-dear you feel - greatest hits.mp3 
    C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-5745425-dear you yuduki.mp3 
    C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-5745425-do your best prince of tennis.mp3 
    C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-5745425-family one piece.mp3 
    C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-5745425-i promise me shane hines.mp3 
    C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-5745425-michishirube english miyamoto.mp3 
    :Commands
    [purity]
    [emptytemp]
    [start explorer]
    [Reboot]
  • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt3
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

Please also post a new HijackThis log.
Here are the logs Error: Unable to interpret in the current context! Error: Unable to interpret in the current context! ========== SERVICES/DRIVERS ========== ========== REGISTRY ========== ========== FILES ========== C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-2753268-way to myself miyamoto.192kb.mp3 moved successfully. C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-3545425-michishirube english miyamoto.mp3 moved successfully. C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-3545425-vanity yuki kajiura.mp3 moved successfully. C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-3877627-vanity yuki kajiura .mp3 moved successfully. C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-3877629-dear you feel - greatest hits.mp3 moved successfully. C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-5745425-dear you yuduki.mp3 moved successfully. C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-5745425-do your best prince of tennis.mp3 moved successfully. C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-5745425-family one piece.mp3 moved successfully. C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-5745425-i promise me shane hines.mp3 moved successfully. C:\Documents and Settings\HP_Administrator\Desktop\Incomplete\T-5745425-michishirube english miyamoto.mp3 moved successfully. ========== COMMANDS ========== File delete failed. C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\hpodvd09.log scheduled to be deleted on reboot. File delete failed. C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\IadHide5.dll scheduled to be deleted on reboot. File delete failed. C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\_hphtra07.log scheduled to be deleted on reboot. User's Temp folder emptied. User's Temporary Internet Files folder emptied. User's Internet Explorer cache folder emptied. File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat scheduled to be deleted on reboot. File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat scheduled to be deleted on reboot. Local Service Temp folder emptied. File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot. Local Service Temporary Internet Files folder emptied. File delete failed. C:\WINDOWS\temp\JETB798.tmp scheduled to be deleted on reboot. File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_340.dat scheduled to be deleted on reboot. File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_78c.dat scheduled to be deleted on reboot. Windows Temp folder emptied. Java cache emptied. Temp folders emptied. Explorer started successfully OTMoveIt3 by OldTimer - Version 1.0.5.0 log created on 10202008_151621 Files moved on Reboot… File C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\hpodvd09.log not found! DllUnregisterServer procedure not found in C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\IadHide5.dll C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\IadHide5.dll NOT unregistered. C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\IadHide5.dll moved successfully. File C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\_hphtra07.log not found! File move failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat scheduled to be moved on reboot. File move failed. C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat scheduled to be moved on reboot. File move failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat scheduled to be moved on reboot. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat moved successfully. File C:\WINDOWS\temp\JETB798.tmp not found! File C:\WINDOWS\temp\Perflib_Perfdata_340.dat not found! File move failed. C:\WINDOWS\temp\Perflib_Perfdata_78c.dat scheduled to be moved on reboot.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:59:13 AM, on 10/22/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\ehome\RMSvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WLService.exe
C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WMP54GSv1_1.exe
C:\WINDOWS\system32\ZuneBusEnum.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\notepad.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Speeditup Free\SpeedItUp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM6\aim6.exe
C:\WINDOWS\ehome\RMSysTry.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.rr.com/browsers/redirect/?b=RRH…RR&d=homerr
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/browsers/redirect/?b=RRH…RR&d=homerr
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Road Runner High Speed Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [SMSTray] "C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [PC-Checkup] "C:\PC-Checkup\PCCheckUp.exe" -mini
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [HPHUPD08] "C:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe"
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [ftutil2] "rundll32.exe" ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [WMPNSCFG] "C:\Program Files\Windows Media Player\WMPNSCFG.exe"
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [SpeedItUpEX] "C:\Program Files\Speeditup Free\SpeedItUp.exe" -MINI
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Extender Resource Monitor.lnk = C:\WINDOWS\ehome\RMSysTry.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab2.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - http://www.sibelius.com/download/software/…tiveXPlugin.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas…ent/swflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Intel® Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: WMP54GSSVC - GEMTEKS - C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WLService.exe

–
End of file - 13388 bytes
Naks,


With that done, Log looks good :D


You need to create a new Clean restore point.
Click Start Menu > Run > copy and paste

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it (something you'll remember) and click Create, when the confirmation screen shows the restore point has been created click Close.

Remove all previous Restore Points
Click Start Menu > Run > copy and paste

cleanmgr

At top, click on More Options tab. Click Clean up… button in the System Restore box. Click on Yes button. When finished, click on Cancel button to exit.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.


Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
(Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
Without a firewall your computer is succeptible to being hacked and taken over.
I am very serious about this and see it happen almost every day with my clients.
Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:

Understanding and Using Firewalls

Keep Microsoft Windows Updated - This will ensure your computer has always the latest security updates available installed on your computer. The easiest way to do this is to turn on Automatic Updates. Do this by:
  • From your desktop, right-click on My Computer,
  • click on Properties
  • Select the Automatic Updates tab
  • Click on Automatic
  • Click on Apply button
  • Click on OK to exit.
If there are new updates to install, install them immediately, until there are no more critical updates.

Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer
settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware

Download and install the free version of WinPatrol - This program protects your computer in a variety of ways and will work well with your existing security software.
Winpatrol


Update all these programs regularly - Make sure you update all the programs I have listed regularly.
Without regular updates you WILL NOT be protected when new malicious programs are released.


Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein


Also: "How to prevent malware"
by miekiemoes

I would further suggest that you also read this tutorial on slow running computers.

Please let me know if you have any questions.

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