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[Closed] AIM 6 not working after SFIX

2 min read

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Post #1
My AIm is all messed up after SDFIX here is report anyoine know what to

do?
SDFix: Version 1.230
Run by [removed] on Fri 10/03/2008 at 01:28 AM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

Trojan Files Found:

C:\Documents and Settings\Owner\Local Settings\Temp\aax1B.tmp.exe - Deleted
C:\Documents and Settings\Owner\Local Settings\Temp\aax1D9.tmp.exe - Deleted
C:\WINDOWS\pskt.ini - Deleted





Removing Temp Files

ADS Check :


C:\WINDOWS\system32
:winsock 272038
Total size: 272038 bytes.
system32: deleted 272038 bytes in 1 streams.

Checking for remaining Streams

C:\WINDOWS\system32
No streams found.


Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-10-03 01:36:33
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden services & system hive …

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04]
"p0"="C:\Program Files\Alcohol Soft\Alcohol 120\"
"h0"=dword:00000000
"ujdew"=hex:b3,f9,12,d5,26,7a,4c,28,0d,3f,c3,83,0a,39,4f,b1,66,57,b1,c6,d0,..
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg]
"s1"=dword:2df9c43f
"s2"=dword:110480d0
"h0"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04]
"p0"="C:\Program Files\Alcohol Soft\Alcohol 120\"
"h0"=dword:00000000
"ujdew"=hex:b3,f9,12,d5,26,7a,4c,28,0d,3f,c3,83,0a,39,4f,b1,66,57,b1,c6,d0,..
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\sptd\Cfg\0D79C293C1ED61418462E24595C90D04]
"p0"="C:\Program Files\Alcohol Soft\Alcohol 120\"
"h0"=dword:00000000
"ujdew"=hex:b3,f9,12,d5,26,7a,4c,28,0d,3f,c3,83,0a,39,4f,b1,66,57,b1,c6,d0,..

scanning hidden registry entries …

scanning hidden files …

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:AOL"
"C:\\Program Files\\Valve\\Steam\\Steam.exe"="C:\\Program Files\\Valve\\Steam\\Steam.exe:*:Enabled:Steam"
"C:\\Program Files\\Valve\\Steam\\SteamApps\\oxpzo\\half-life\\hl.exe"="C:\\Program Files\\Valve\\Steam\\SteamApps\\oxpzo\\half-life\\hl.exe:*:Enabled:Half-Life Launcher"
"C:\\StubInstaller.exe"="C:\\StubInstaller.exe:*:Enabled:LimeWire swarmed installer"
"C:\\Program Files\\LimeWire\\LimeWire.exe"="C:\\Program Files\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire"
"C:\\Program Files\\Valve\\Steam\\SteamApps\\oxpzo\\counter-strike\\hl.exe"="C:\\Program Files\\Valve\\Steam\\SteamApps\\oxpzo\\counter-strike\\hl.exe:*:Enabled:Half-Life Launcher"
"C:\\Program Files\\Starcraft\\StarCraft.exe"="C:\\Program Files\\Starcraft\\StarCraft.exe:*:Enabled:Starcraft"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"C:\\Program Files\\Common Files\\AOL\\1134858754\\ee\\aolsoftware.exe"="C:\\Program Files\\Common Files\\AOL\\1134858754\\ee\\aolsoftware.exe:*:Enabled:AOL Services"
"C:\\Program Files\\Common Files\\AOL\\1134858754\\ee\\aim6.exe"="C:\\Program Files\\Common Files\\AOL\\1134858754\\ee\\aim6.exe:*:Enabled:AIM"
"C:\\Program Files\\AIM95\\aim.exe"="C:\\Program Files\\AIM95\\aim.exe:*:Enabled:AOL Instant Messenger"
"C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE"="C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE:*:Enabled:Internet Explorer"
"C:\\Program Files\\mIRC\\mirc.exe"="C:\\Program Files\\mIRC\\mirc.exe:*:Enabled:mIRC"
"C:\\Program Files\\Last.fm\\LastFM.exe"="C:\\Program Files\\Last.fm\\LastFM.exe:*:Enabled:LastFM"
"C:\\Documents and Settings\\Owner\\Desktop\\Return to Castle Wolfenstein\\Return to Castle Wolfenstein\\WolfMP.exe"="C:\\Documents and Settings\\Owner\\Desktop\\Return to Castle Wolfenstein\\Return to Castle Wolfenstein\\WolfMP.exe:*:Enabled:WolfMP"
"C:\\Documents and Settings\\Owner\\My Documents\\Return to Castle Wolfenstein\\Return to Castle Wolfenstein\\WolfMP.exe"="C:\\Documents and Settings\\Owner\\My Documents\\Return to Castle Wolfenstein\\Return to Castle Wolfenstein\\WolfMP.exe:*:Enabled:WolfMP"
"C:\\Program Files\\AIM\\aim.exe"="C:\\Program Files\\AIM\\aim.exe:*:Enabled:AOL Instant Messenger"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\TorrentQ\\TorrentQ.exe"="C:\\Program Files\\TorrentQ\\TorrentQ.exe:*:Enabled:Torrent P2P application"
"C:\\Program Files\\AIM6\\aim6.exe"="C:\\Program Files\\AIM6\\aim6.exe:*:Enabled:AIM"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\Steam\\steamapps\\oxpzo\\counter-strike\\hl.exe"="C:\\Program Files\\Steam\\steamapps\\oxpzo\\counter-strike\\hl.exe:*:Enabled:Half-Life Launcher"
"C:\\Program Files\\Vuze\\Azureus.exe"="C:\\Program Files\\Vuze\\Azureus.exe:*:Enabled:Azureus"
"C:\\Program Files\\Warcraft III\\Warcraft III.exe"="C:\\Program Files\\Warcraft III\\Warcraft III.exe:*:Enabled:Warcraft III"
"C:\\Program Files\\World of Warcraft\\Repair.exe"="C:\\Program Files\\World of Warcraft\\Repair.exe:*:Enabled:Blizzard Repair Utility"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:AOL"
"C:\\Program Files\\AIM\\aim.exe"="C:\\Program Files\\AIM\\aim.exe:*:Enabled:AOL Instant Messenger"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Thu 15 Sep 2005 696,320 A..H. — "C:\StubInstaller.exe"
Thu 15 Mar 2007 1,476,992 A..H. — "C:\4289a83ab897623e2af7e5\legitcheckcontrol.dll"
Sun 10 Dec 2006 14,640 A..H. — "C:\4289a83ab897623e2af7e5\spmsg.dll"
Sun 10 Dec 2006 221,488 A..H. — "C:\4289a83ab897623e2af7e5\spuninst.exe"
Thu 15 Mar 2007 236,928 A..H. — "C:\4289a83ab897623e2af7e5\wgalogon.dll"
Thu 15 Mar 2007 336,768 A..H. — "C:\4289a83ab897623e2af7e5\wgatray.exe"
Sun 10 Dec 2006 742,192 A..H. — "C:\4289a83ab897623e2af7e5\update\update.exe"
Sun 10 Dec 2006 379,184 A..H. — "C:\4289a83ab897623e2af7e5\update\updspapi.dll"
Thu 15 Mar 2007 177,536 A..H. — "C:\4289a83ab897623e2af7e5\update\wgawizard.dll"
Mon 25 Sep 2006 742,192 A..H. — "C:\e0ccbea15ce5ebc4a4\update\update.exe"
Thu 21 Aug 2008 456,704 ..SHR — "C:\Program Files\NetMeeting\Intell.exe"
Wed 8 Mar 2006 570,633 A.SH. — "C:\WINDOWS\system32\gjkkj.tmp"
Tue 20 Jun 2006 1,009,761 A.SH. — "C:\WINDOWS\system32\gjkkj.bak1"
Tue 20 Jun 2006 999,009 A.SH. — "C:\WINDOWS\system32\gjkkj.bak2"
Tue 11 Oct 2005 4,348 ..SH. — "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Thu 20 Dec 2007 0 A.SH. — "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
Sun 8 Jul 2007 0 A.SH. — "C:\Documents and Settings\All Users\DRM\Cache\Indiv02.tmp"

Finished!




and here is hijackthis log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:02:37 AM, on 10/3/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Media Player\WMPNetwk.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\zHotkey.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.toggle.com/index.php?rvs=hompag
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [ShowWnd] ShowWnd.exe
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Windows Media Connect 2] "C:\Program Files\Windows Media Connect 2\WMCCFG.exe" /StartQuiet
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [AlcoholAutomount] "C:\Program Files\Alcohol Soft\Alcohol 120\axcmd.exe" /automount
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &AIM Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O14 - IERESET.INF: START_PAGE_URL=http://www.gateway.com
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m…01/mcinsctl.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O20 - Winlogon Notify: awtqpOFU - awtqpOFU.dll (file missing)
O20 - Winlogon Notify: desass - desass.dll (file missing)
O20 - Winlogon Notify: gebyv - gebyv.dll (file missing)
O22 - SharedTaskScheduler: acheweed - {5aaf6542-f4ba-4df4-873d-4902ecbe794c} - (no file)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Remote Procedure Call (HPM) (RPCH) - R.e.m.o.t.e A.B.C - C:\Program Files\NetMeeting\Intell.exe
O23 - Service: Remote Procedure Manager(TPM) (RPCM) - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\Speech\csvde.exe (file missing)
O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

–
End of file - 8352 bytes
Post #2
Hello oxpzo

Welcome to the Whatthetech Malware Removal Forum, sorry about the delay, but the amount of people posting with infected computers is through the roof and sometimes we can't get to logs as fast as we would like to.

Please do not run any programs or scans on your own, its best to be patient and just wait for a reply. AIM is no biggie, when we're done if its still not working, just uninstall it and reinstall it, but we can do that later. You have more serious problems on this computer.

Open HijackThis > Do a System Scan Only, close your browser and all open windows including this one, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.

O20 - Winlogon Notify: awtqpOFU - awtqpOFU.dll (file missing)
O20 - Winlogon Notify: desass - desass.dll (file missing)
O20 - Winlogon Notify: gebyv - gebyv.dll (file missing)

O22 - SharedTaskScheduler: acheweed - {5aaf6542-f4ba-4df4-873d-4902ecbe794c} - (no file)

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe



Go to your Add Remove Programs in the Control Panel and uninstall Viewpoint, it installs without your knowledge or consent, uses system resources and basically is not needed for anything.



Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.<– Don't forget this
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and Paste the entire report in your next reply along with a New Hijackthis log.

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