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Spyware / Malware / Virus Removal

[Resolved] antivirus xp2008/popups/trogans HELP!

12 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

To answer questions first:
Yes I think I had a version of CA Internet suite provided by ISP before they switched to Norton.
I deleted everything you suggested, including Wild Tangent.

Scan taken on 18 Sep 2008 21:52:06 (GMT)
A-Squared Found nothing
AntiVir Found nothing
ArcaVir Found nothing
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found nothing
ClamAV Found nothing
CPsecure Found AdWare.W32.SearchIt.t
Dr.Web Found nothing
F-Prot Antivirus Found nothing
F-Secure Anti-Virus Found not-a-virus:AdWare.Win32.SearchIt.t (4, 1, 400)
Ikarus Found AdWare.Win32.SearchIt.t
Kaspersky Anti-Virus Found not-a-virus:AdWare.Win32.SearchIt.t
NOD32 Found nothing
Norman Virus Control Found nothing
Panda Antivirus Found nothing
Sophos Antivirus Found nothing
VirusBuster Found nothing
VBA32 Found AdWare.Win32.SearchIt.t

Scanner Malware name
A-Squared X
AntiVir X
ArcaVir X
Avast X
AVG Antivirus X
BitDefender X
ClamAV X
CPsecure X
Dr.Web Tool.Prockill
F-Prot Antivirus X
F-Secure Anti-Virus X
Ikarus X
Kaspersky Anti-Virus X
NOD32 Win32/PrcView application
Norman Virus Control X
Panda Antivirus Application/Processor
Sophos Antivirus X
VirusBuster X
VBA32 X



ComboFix 08-09-10.04 - HP_Owner 2008-09-18 13:39:15.3 - NTFSx86
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\HP_Owner\Desktop\CFScript.txt
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\All Users\Application Data\Viewpoint
C:\Program Files\Viewpoint
D:\I386\Apps\APP31758\src\HPSummer2005.exe

.
((((((((((((((((((((((((( Files Created from 2008-08-18 to 2008-09-18 )))))))))))))))))))))))))))))))
.

2008-09-15 14:48 . 2008-09-15 14:48 d——– C:\Program Files\Sun
2008-09-15 14:48 . 2008-06-10 02:32 73,728 –a—— C:\WINDOWS\system32\javacpl.cpl
2008-09-15 10:20 . 2008-09-15 10:20 d——– C:\Documents and Settings\All Users\Application Data\NortonInstaller
2008-08-29 12:01 . 2008-09-16 14:18 d–h—– C:\$AVG8.VAULT$
2008-08-29 11:55 . 2008-08-29 11:55 97,928 –a—— C:\WINDOWS\system32\drivers\avgldx86.sys
2008-08-29 11:55 . 2008-08-29 11:55 76,040 –a—— C:\WINDOWS\system32\drivers\avgtdix.sys
2008-08-29 11:55 . 2008-08-29 11:55 12,936 –a—— C:\WINDOWS\system32\drivers\avgrkx86.sys
2008-08-29 11:55 . 2008-08-29 11:55 10,520 –a—— C:\WINDOWS\system32\avgrsstx.dll
2008-08-29 11:54 . 2008-09-18 09:42 d——– C:\WINDOWS\system32\drivers\Avg
2008-08-29 11:54 . 2008-08-29 11:54 d——– C:\Program Files\AVG
2008-08-29 11:54 . 2008-09-03 11:00 d——– C:\Documents and Settings\HP_Owner\Application Data\AVGTOOLBAR
2008-08-29 11:54 . 2008-08-29 11:54 d——– C:\Documents and Settings\All Users\Application Data\avg8
2008-08-28 11:42 . 2008-08-28 11:42 d——– C:\WINDOWS\system32\scripting
2008-08-28 11:42 . 2008-08-28 11:42 d——– C:\WINDOWS\system32\en
2008-08-28 11:42 . 2008-08-28 11:42 d——– C:\WINDOWS\system32\bits
2008-08-28 11:42 . 2008-08-28 11:42 d——– C:\WINDOWS\l2schemas
2008-08-28 11:40 . 2008-08-28 11:42 d——– C:\WINDOWS\ServicePackFiles
2008-08-28 11:31 . 2008-08-28 11:31 d——– C:\WINDOWS\EHome
2008-08-25 09:47 . 2004-08-03 22:41 404,990 ——— C:\WINDOWS\system32\drivers\slntamr.sys
2008-08-25 09:46 . 2008-04-13 17:12 4,274,816 ——— C:\WINDOWS\system32\nv4_disp.dll
2008-08-25 09:45 . 2008-04-13 17:11 397,312 ——— C:\WINDOWS\system32\mmcex.dll
2008-08-25 09:45 . 2008-04-13 17:11 184,320 ——— C:\WINDOWS\system32\microsoft.managementconsole.dll
2008-08-25 09:45 . 2008-04-13 17:11 106,496 ——— C:\WINDOWS\system32\mmcfxcommon.dll
2008-08-25 09:45 . 2008-04-13 17:11 86,016 ——— C:\WINDOWS\system32\mdmxsdk.dll
2008-08-25 09:45 . 2008-04-13 17:12 33,792 ——— C:\WINDOWS\system32\mmcperf.exe
2008-08-25 09:45 . 2004-08-03 22:41 11,868 ——— C:\WINDOWS\system32\drivers\mdmxsdk.sys
2008-08-25 09:44 . 2008-04-13 17:11 61,440 ——— C:\WINDOWS\system32\kmsvc.dll
2008-08-25 09:44 . 2008-04-13 17:11 37,376 ——— C:\WINDOWS\system32\l2gpstore.dll
2008-08-25 09:44 . 2008-04-13 17:09 6,144 ——— C:\WINDOWS\system32\kbdpash.dll
2008-08-25 09:44 . 2008-04-13 17:09 6,144 ——— C:\WINDOWS\system32\kbdnepr.dll
2008-08-25 09:44 . 2008-04-13 17:09 6,144 ——— C:\WINDOWS\system32\kbdiultn.dll
2008-08-25 09:44 . 2008-04-13 17:09 6,144 ——— C:\WINDOWS\system32\kbdbhc.dll
2008-08-25 09:43 . 2004-08-03 22:41 1,041,536 ——— C:\WINDOWS\system32\drivers\hsfdpsp2.sys
2008-08-25 09:43 . 2004-08-03 22:41 685,056 ——— C:\WINDOWS\system32\drivers\hsfcxts2.sys
2008-08-25 09:43 . 2004-08-03 22:41 220,032 ——— C:\WINDOWS\system32\drivers\hsfbs2s2.sys
2008-08-25 09:43 . 2008-04-13 11:36 46,464 ——— C:\WINDOWS\system32\drivers\gagp30kx.sys
2008-08-25 09:43 . 2008-04-13 17:11 32,285 ——— C:\WINDOWS\system32\hsfcisp2.dll
2008-08-25 09:43 . 2008-04-13 11:46 25,600 ——— C:\WINDOWS\system32\drivers\hidbth.sys
2008-08-25 09:43 . 2008-04-13 11:45 19,200 ——— C:\WINDOWS\system32\drivers\hidir.sys
2008-08-25 09:43 . 2007-09-17 01:48 1,261 ——— C:\WINDOWS\system32\pid.inf
2008-08-25 09:41 . 2008-04-13 17:11 1,888,992 ——— C:\WINDOWS\system32\ati3duag.dll
2008-08-19 09:35 . 2008-07-18 22:07 270,880 –a—— C:\WINDOWS\system32\mucltui.dll
2008-08-18 10:18 . 2008-06-13 04:05 272,128 ——— C:\WINDOWS\system32\drivers\bthport.sys
2008-08-18 10:18 . 2008-06-13 04:05 272,128 ——— C:\WINDOWS\system32\dllcache\bthport.sys
2008-08-18 10:16 . 2008-05-08 07:02 203,136 ——— C:\WINDOWS\system32\dllcache\rmcast.sys
2008-08-18 10:15 . 2008-04-11 12:04 691,712 ——— C:\WINDOWS\system32\dllcache\inetcomm.dll
2008-08-18 10:03 . 2008-07-18 22:07 29,728 –a—— C:\WINDOWS\system32\mucltui.dll.mui

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-09-17 18:29 3,645 —-a-w C:\WINDOWS\viassary-hp.reg
2008-09-15 21:48 ——— d—–w C:\Program Files\Java
2008-09-15 18:23 ——— d—–w C:\Program Files\Yahoo!
2008-09-15 18:21 ——— d—–w C:\Documents and Settings\All Users\Application Data\WildTangent
2008-09-15 18:20 ——— d—–w C:\Program Files\WildTangent
2006-08-23 19:07 426 —-a-w C:\Documents and Settings\HP_Owner\Application Data\wklnhst.dat
2004-08-04 12:00 94,784 –sh–w C:\WINDOWS\twain.dll
2008-04-14 00:12 50,688 –sh–w C:\WINDOWS\twain_32.dll
2004-07-30 15:04 1,216 –sh–w C:\WINDOWS\Twunk_16.dll
2004-07-30 15:04 1,216 –sh–w C:\WINDOWS\Twunk_32.dll
2006-01-06 16:47 22 –sha-w C:\WINDOWS\SMINST\HPCD.sys
2008-04-14 00:11 1,028,096 –sha-w C:\WINDOWS\system32\mfc42.dll
2008-04-14 00:12 57,344 –sh–w C:\WINDOWS\system32\msvcirt.dll
2008-04-14 00:12 413,696 –sha-w C:\WINDOWS\system32\msvcp60.dll
2008-04-14 00:12 343,040 –sha-w C:\WINDOWS\system32\msvcrt.dll
2008-04-14 00:12 551,936 –sh–w C:\WINDOWS\system32\oleaut32.dll
2008-04-14 00:12 84,992 –sh–w C:\WINDOWS\system32\olepro32.dll
2008-04-14 00:12 11,776 –sh–w C:\WINDOWS\system32\regsvr32.exe
.

((((((((((((((((((((((((((((( snapshot_2008-09-15_12.27.01.12 )))))))))))))))))))))))))))))))))))))))))
.
+ 2008-06-10 08:21:01 135,168 —-a-w C:\WINDOWS\system32\java.exe
+ 2008-06-10 08:21:04 135,168 —-a-w C:\WINDOWS\system32\javaw.exe
+ 2008-06-10 09:32:34 139,264 —-a-w C:\WINDOWS\system32\javaws.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2008-04-13 15360]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-05-03 68856]
"Picasa Media Detector"="C:\Program Files\Picasa2\PicasaMediaDetector.exe" [2008-02-25 443968]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-06-08 77824]
"Persistence"="C:\WINDOWS\system32\igfxpers.exe" [2005-06-08 114688]
"HPHUPD08"="c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe" [2005-06-01 49152]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPwuSchd2.exe" [2005-05-12 49152]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2005-11-15 180269]
"HPDJ Taskbar Utility"="C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe" [2001-10-25 196608]
"HPHmon03"="C:\WINDOWS\system32\hphmon03.exe" [2001-10-25 311296]
"CXMon"="C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe" [2001-09-19 45056]
"Share-to-Web Namespace Daemon"="C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe" [2001-07-03 57344]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-28 221184]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2005-11-15 98304]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [2008-08-29 1235736]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]
"High Definition Audio Property Page Shortcut"="HDAShCut.exe" [2005-01-08 C:\WINDOWS\system32\HdAShCut.exe]
"SoundMan"="SOUNDMAN.EXE" [2005-09-21 C:\WINDOWS\SOUNDMAN.EXE]
"AlcWzrd"="ALCWZRD.EXE" [2005-09-21 C:\WINDOWS\ALCWZRD.EXE]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-22 39264]

C:\Documents and Settings\HP_Owner\Start Menu\Programs\Startup\
DING!.lnk - C:\Program Files\Southwest Airlines\Ding\Ding.exe [2006-06-22 462848]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2005-05-12 282624]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"C:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=

R0 AvgRkx86;avgrkx86.sys;C:\WINDOWS\system32\Drivers\avgrkx86.sys [2008-08-29 12936]
R1 AvgLdx86;AVG AVI Loader Driver x86;C:\WINDOWS\system32\Drivers\avgldx86.sys [2008-08-29 97928]
R2 avg8emc;AVG8 E-mail Scanner;C:\PROGRA~1\AVG\AVG8\avgemc.exe [2008-08-29 875288]
R2 avg8wd;AVG8 WatchDog;C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2008-08-29 231704]
R2 AvgTdiX;AVG8 Network Redirector;C:\WINDOWS\system32\Drivers\avgtdix.sys [2008-08-29 76040]
R3 Dot4Usb HPH09;Dot4Usb HPH09;C:\WINDOWS\system32\drivers\hphius09.sys [2001-10-25 18864]
S1 bthportt;bthportt;C:\WINDOWS\system32\drivers\bthportt.sys [ ]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
.
Contents of the 'Scheduled Tasks' folder
.

**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-09-18 13:48:31
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-09-18 13:56:06
ComboFix-quarantined-files.txt 2008-09-18 20:55:59
ComboFix2.txt 2008-09-15 19:27:43
ComboFix3.txt 2008-09-11 18:25:28

Pre-Run: 50,785,665,024 bytes free
Post-Run: 50,825,256,960 bytes free

178 — E O F — 2008-09-12 01:48:56

Scan taken on 18 Sep 2008 21:47:09 (GMT)
A-Squared Found nothing
AntiVir Found nothing
ArcaVir Found nothing
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found nothing
ClamAV Found nothing
CPsecure Found BackDoor.W32.Agobot.pnu
Dr.Web Found nothing
F-Prot Antivirus Found nothing
F-Secure Anti-Virus Found Backdoor.Win32.Agobot.pnu
Ikarus Found nothing
Kaspersky Anti-Virus Found Backdoor.Win32.Agobot.pnu
NOD32 Found nothing
Norman Virus Control Found nothing
Panda Antivirus Found nothing
Sophos Antivirus Found nothing
VirusBuster Found nothing
VBA32 Found Backdoor.Win32.Agobot.pnu

Scanner Malware name
A-Squared X
AntiVir TR/Crypt.CFI.Gen
ArcaVir X
Avast X
AVG Antivirus X
BitDefender DeepScan:Generic.Banker.OT.228AA1F3
ClamAV X
CPsecure X
Dr.Web X
F-Prot Antivirus W32/Trojan-juke-based!Maximus
F-Secure Anti-Virus X
Ikarus Trojan-Spy.Win32.Banker.dgh
Kaspersky Anti-Virus X
NOD32 X
Norman Virus Control X
Panda Antivirus X
Sophos Antivirus X
VirusBuster X
VBA32 X


You're free to (mis)interpret these automated, flawed statistics at your own discretion. For antivirus comparisons, visit AV comparatives
We are not affiliated with any third parties that conduct tests using this service.


Logfile of HijackThis v1.99.1
Scan saved at 2:52:03 PM, on 9/18/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\system32\hphmon03.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
C:\WINDOWS\system32\HPHipm09.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\AVG\AVG8\aAvgApi.exe
C:\Documents and Settings\HP_Owner\My Documents\HJT\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…arm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=63.199.37.11:3128;http=63.199.37.11:3128;https=63.199.37.11:3128;socks=63.19
9.37.11:3128
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: (no name) - Cmdmapping - (no file)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - Cmdmapping - (no file) (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/…lscbase4009.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1192644168390
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1192644151343
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
Hi

Please download FileLook by jpshortstuff from one of these mirrors:
Link 1
Link 2
  • Double-click FileLook.exe to run it.
  • Ensure that the BBCode Ouput checkbox is checked.
  • Copy the content of the following codebox into the main textfield:

    C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\autodown.exe
  • Click the FileLook button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found at C:\fl_log.txt


Please download the OTMoveIt2 by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt2.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    C:\Program Files\Online Services\AOL\United States\AOL90\comps\toolbar\toolbr.EXE
    C:\Documents and Settings\All Users\Application Data\WildTangent
    C:\Program Files\WildTangent
    C:\Documents and Settings\All Users\Application Data\NortonInstaller
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\Cmdmapping
  • Return to OTMoveIt2, right click in the "Paste Standard List of Files/Folders to Move" window (under the light blue bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt2
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.


You don't appear to be running any third party Firewall software.

Install a firewall! Without a firewall you are very susceptible to being hacked, and people could gain access to your computer. If you don't have a firewall I strongly recommend you download ONE of the following:
1) Comodo
2) Agnitum
3) Sunbelt/Kerio

After completing these steps, please reboot your computer and post a new HijackThis log.

Any remaining problems with the computer?
Hey JP….shut down computer for the weekend and when I started it up this AM it was reaaaaaaaaally slow opening IE. "Not responding." I have windows firewall ON, do I need another?

Here are the logs you requested.

C:\Program Files\Online Services\AOL\United States\AOL90\comps\toolbar\toolbr.EXE moved successfully.
C:\Documents and Settings\All Users\Application Data\WildTangent\GameData moved successfully.
C:\Documents and Settings\All Users\Application Data\WildTangent moved successfully.
C:\Program Files\WildTangent\LicenseStores\WT moved successfully.
C:\Program Files\WildTangent\LicenseStores moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\F5215F01-DFC0-475D-A910-6F1AF94E807E moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\ED8E7ECA-9D6A-46BA-BF46-D97774AA7117 moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\DAE7A92A-BAC7-42FA-AC62-53DEF1DC4292 moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\D3203C96-6C76-43D6-A3D0-5DD6A0732E83 moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\D11F7128-8CBD-408B-8BF8-034604DEDD42 moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\C2C3C2DB-7D8A-4E20-B527-E3149FAECC3A moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\C1241092-7183-480A-A289-B5920C7C56D0 moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\BA910432-2C22-4BB8-9D13-46170F52C5AC moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\B8610D19-E576-4F91-8A2F-07898D9CA301 moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\B41503CB-5FE0-47E0-87C1-47BA8E660BCC moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\B2D3332F-EA2D-42B3-8E4A-F74D052BCBC1 moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\A9C7B4D4-A866-4696-B115-77B65D0A641A moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\95A4B97A-C363-41DD-B907-BD4AB9E4FF16 moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\8C4E79CC-03E1-43AA-9910-9A5113F24603 moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\7978E9A8-5A11-4406-BA8F-866E120352DF\users\jessica moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\7978E9A8-5A11-4406-BA8F-866E120352DF\users moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\7978E9A8-5A11-4406-BA8F-866E120352DF\sounds moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\7978E9A8-5A11-4406-BA8F-866E120352DF\sm_images\backdrops moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\7978E9A8-5A11-4406-BA8F-866E120352DF\sm_images moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\7978E9A8-5A11-4406-BA8F-866E120352DF moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\703E3900-69DA-47C9-9768-C6514098F149 moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\6E4D87E1-83A3-4029-A9E4-2F360442E1FC moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\663A22CB-3C2B-4302-9A14-BC5DAFAB2071\SAVE moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\663A22CB-3C2B-4302-9A14-BC5DAFAB2071 moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\5F5B2E2A-5924-4DAB-825A-10BEA50A4DA1 moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\58D1A004-6D3C-480A-9E0D-FAA58F3C2A62 moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\5253F22E-D4B6-49B7-9106-28D9C5395F22 moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\47298745-7194-4142-AFDA-8BE2EDFDF82E moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\46CD7AAB-D3C9-41DB-8AEC-5BD24169B0E1 moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\3F34F72F-9BB0-4B73-8312-558953ACF56F\previews moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\3F34F72F-9BB0-4B73-8312-558953ACF56F moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\36317AE4-57EC-4F3E-B828-009A3DD96BE8 moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\3295A049-B970-4CC5-847C-7ABF14B9F8F1 moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\27C7083E-4ECB-4C88-ACC1-0EDA88C00257 moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\1E728F26-D920-45F1-9E97-4A5690B07A7F moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\0B99A43B-A792-4003-9295-604BC687B6F6 moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\010D7E30-8019-4477-AE7C-BFBBDE570CB9\userdata moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\010D7E30-8019-4477-AE7C-BFBBDE570CB9\sounds moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games\010D7E30-8019-4477-AE7C-BFBBDE570CB9 moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel\Games moved successfully.
C:\Program Files\WildTangent\Apps\GameChannel moved successfully.
C:\Program Files\WildTangent\Apps moved successfully.
C:\Program Files\WildTangent moved successfully.
C:\Documents and Settings\All Users\Application Data\NortonInstaller\Logs\9-15-2008-10h20m22s moved successfully.
C:\Documents and Settings\All Users\Application Data\NortonInstaller\Logs moved successfully.
C:\Documents and Settings\All Users\Application Data\NortonInstaller moved successfully.
< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\Cmdmapping >
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\Cmdmapping\\ deleted successfully.

OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 09222008_093945

FileLook.exe v1.0 by jpshortstuff
Log created at 16:16:56 on 22/09/2008

==============================
FileLook - autodown.exe

Filename: autodown.exe
Path: C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\
Created: 19:50:01 on 03/02/2006
Modified: 19:02:40 on 29/11/2005
Size: 484904 bytes
Attributes: Archive
————————-
FileDescription: Update Antivirus Application
FileVersion: Version 3.0.0.0
ProductVersion: Version 3.0.0.0
OriginalFilename: AutoDown.exe
InternalName: AutoDown
ProductName: Update Antivirus Application
CompanyName: Computer Associates International, Inc.
LegalCopyright: Copyright © 1989-2003 Computer Associates International, Inc.

==============================

=EOF=

Logfile of HijackThis v1.99.1
Scan saved at 9:42:25 AM, on 9/22/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\system32\hphmon03.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\HPHipm09.exe
C:\WINDOWS\ALCWZRD.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\AVG\AVG8\aAvgApi.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\HP_Owner\My Documents\HJT\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…arm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=63.199.37.11:3128;http=63.199.37.11:3128;https=63.199.37.11:3128;socks=63.19
9.37.11:3128
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - Cmdmapping - (no file) (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/…lscbase4009.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1192644168390
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1192644151343
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
Hi

Open HijackThis. Hit Do A System Scan Only. Place a check next to the following items (if present):
O9 - Extra button: (no name) - Cmdmapping - (no file) (HKCU)

Close all browsers and windows except for HijackThis and click Fix Checked.


Lets have a little non-malware clean to begin working on this new slowness you have brought up.

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Reboot, post a new HijackThis log and let me know if you are still getting this slow IE behavior.

Are you using a Hardware Router at all?

Thanks.
Hi jpshortstuff :wavey:
Did as per instructions. Computer seems much better! Hardware router? I connect through an school. Thanks so much, here is my hijackthis!

Logfile of HijackThis v1.99.1
Scan saved at 10:45:41 AM, on 9/23/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\system32\hphmon03.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\WINDOWS\system32\HPHipm09.exe
C:\Documents and Settings\HP_Owner\My Documents\HJT\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…arm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=63.199.37.11:3128;http=63.199.37.11:3128;https=63.199.37.11:3128;socks=63.19
9.37.11:3128
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/…lscbase4009.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1192644168390
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1192644151343
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
Hi niklin

Log looks good :thumbup:

Click Start >> Run, and then type ComboFix /u and hit enter.

Clean up with OTMoveIt2
  • Double-click OTMoveIt2.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
You can now delete any other tools I had you download and use, unless you wish to keep them.

Make sure you re-enable AVG's protection unless you have already.

You now have two options regarding Firewalls. You can either:
  • Re-enable Windows Defender and continue using this as your Firewall

  • Leave Windows Defender disabled, and install a third-party Firewall. I would personally recommend a third party Firewall to increase your computers security. If you do choose to get one, you must leave Windows Defender disabled otherwise you could get conflicts. Here are a few Firewalls I would recommend should you choose to get one:
    1) Comodo
    2) Agnitum
    3) Sunbelt/Kerio
If you are using a Router to connect to the internet (or anything that would have a Hardware Firewall), then you should be OK with Windows Defender, and you can omit installing another Firewall. The choice is yours.

Now that your system appears to be clean, theres just a few steps I'd like you to take to prevent any future infections.
  • Keeping your Windows up-to-date is crucial to your computer's security. Please go to the Windows Update Site (using Internet Explorer) and download and install all critical updates on a regular basis.

  • Make sure you update your Anti-Virus software regularly, new viruses are being developed all the time.

  • Some more programs that it would be useful to have [OPTIONAL but RECOMMENDED]:

    Download Spybot Search and Destroy 1.5 from here
    Check for Updates/ Immunize and run a Full System Scan on a regular basis.

    SpywareBlaster is another real-time scanner that prevents most spyware from even being installed.
    Freely available: Download SpywareBlaster

    Download and install the free version of WinPatrol. This program protects your computer in a variety of ways and will work well with your existing security software. Have a look at this tutorial to help you get started with the program.
Also, please read this great article by Tony Klein: So How Did I Get Infected In First Place

Glad we could be of assistance.

Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.

Stay Clean!

jpshortstuff
:notworthy: Thank you soooooo much for the help. Computer seems to be running well. I put restrictions on any user besides myself (it is shared), and I will follow up on your suggestions! Thanks again
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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