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Spyware / Malware / Virus Removal

[Resolved] desktop hijacked

9 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #16
Lets try it this way.

  • Now physically disconnect from the internet and STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields)
  • Click on your START button and choose Run. Then copy/paste the entire content of the following quotebox (Including the "" marks and the Symbols) into the run box.

    Go to [external image: Posted Image] -> Run -> copy/paste in the following single line command & click OK

    "%userprofile%\desktop\combofix.exe" /killall


    [external image: Posted Image]
  • Click OK and this will start ComboFix in a special way.
  • When finished, it will produce a log. Please save that log to a Notepad File to post in your next reply along with a fresh HJT log.

Note:
Do not mouse-click combofix's window while it is running. That may cause it to stall.

* After you have saved the logs, restart your system to re-enable all the programs that were disabled during the running of ComboFix.

* Reconnect to the internet

* Post the following logs/Reports:
  • ComboFix.txt
  • Fresh HijackThis log run after all the other tools have performed their cleanup.
Post #17
ComboFix 08-08-26.02 - MICHAEL R FRANK 2008-08-26 17:38:52.2 - NTFSx86
Running from: C:\Documents and Settings\[removed]\desktop\combofix.exe
Command switches used :: /killall

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((( Files Created from 2008-07-27 to 2008-08-27 )))))))))))))))))))))))))))))))
.

2008-08-26 14:27 . 2008-08-26 14:27 d——– C:\Documents and Settings\MICHAEL R FRANK\Application Data\Malwarebytes
2008-08-26 14:26 . 2008-08-26 14:53 d——– C:\Program Files\Malwarebytes' Anti-Malware
2008-08-26 14:26 . 2008-08-26 14:26 d——– C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-08-26 14:26 . 2008-08-17 15:01 38,472 –a—— C:\WINDOWS\system32\drivers\mbamswissarmy.sys
2008-08-26 14:26 . 2008-08-17 15:01 17,144 –a—— C:\WINDOWS\system32\drivers\mbam.sys
2008-08-26 13:55 . 2008-08-26 13:56 d——– C:\Program Files\Spyware Terminator
2008-08-26 13:55 . 2008-08-26 13:56 d——– C:\Documents and Settings\MICHAEL R FRANK\Application Data\Spyware Terminator
2008-08-26 13:55 . 2008-08-26 13:55 d——– C:\Documents and Settings\All Users\Application Data\Spyware Terminator
2008-08-26 13:55 . 2008-08-26 13:55 141,312 –a—— C:\WINDOWS\system32\drivers\sp_rsdrv2.sys
2008-08-26 13:35 . 2008-08-26 13:35 d——– C:\Program Files\Trend Micro
2008-08-26 12:34 . 2008-08-26 12:34 d——– C:\Program Files\Lavasoft
2008-08-26 12:34 . 2008-08-26 12:42 d——– C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-08-26 12:32 . 2008-08-26 12:32 d——– C:\Program Files\Common Files\Wise Installation Wizard

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-08-27 00:28 ——— d—–w C:\Documents and Settings\MICHAEL R FRANK\Application Data\Vso
2008-08-27 00:10 ——— d—–w C:\Program Files\Common Files\Symantec Shared
2008-08-22 15:01 ——— d—–w C:\Program Files\DC++
2008-08-19 05:10 ——— d—–w C:\Documents and Settings\MICHAEL R FRANK\Application Data\Azureus
2008-06-28 19:19 ——— d—–w C:\Program Files\AskPBar
2007-10-03 17:17 5,632 –sha-w C:\Program Files\Thumbs.db
2007-10-03 12:52 47,360 —-a-w C:\Documents and Settings\MICHAEL R FRANK\Application Data\pcouffin.sys
2007-04-21 08:33 37,860,928 —-a-w C:\Program Files\iTunesSetup.exe
2007-01-11 19:16 94,781 —-a-w C:\Program Files\cc_20070111_1116.reg
2006-11-02 03:35 81,920 —-a-w C:\Documents and Settings\MICHAEL R FRANK\Application Data\ezpinst.exe
2006-09-10 19:18 40 —-a-w C:\Documents and Settings\Owner.YOUR-D92478C53E\language.dat
2005-08-30 08:00 23,558 —-a-w C:\Program Files\Game.ico
2005-08-30 08:00 12,436,319 —-a-w C:\Program Files\Graphics.exe
2007-02-02 21:12 56 –sh–r C:\WINDOWS\system32\A2CD143A72.sys
2007-02-02 21:12 1,890 –sha-w C:\WINDOWS\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-10 12:00 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-22 22:19 52840]
"IntelliPoint"="c:\Program Files\Microsoft IntelliPoint\ipoint.exe" [2007-02-05 15:52 849280]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2006-09-25 21:21 185784]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 18:30 517768]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"= C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"= C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.clmp3enc"= C:\PROGRA~1\CYBERL~1\Power2Go\CLMP3Enc.ACM
"vidc.ffds"= C:\PROGRA~1\COMBIN~1\Filters\FFDShow\ff_vfw.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dllschannel.dlldigest.dllmsnsspc.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^BigFix.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\BigFix.lnk
backup=C:\WINDOWS\pss\BigFix.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^PalStart.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\PalStart.lnk
backup=C:\WINDOWS\pss\PalStart.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Broadcom Wireless Manager UI]
C:\WINDOWS\system32\WLTRAY [X]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KernelFaultCheck]
C:\WINDOWS\system32\dumprep 0 -k [X]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIPTA]
–a—— 2005-04-28 21:05 344064 C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}]
–a—— 2007-06-27 19:03 152872 C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
–a—— 2004-08-10 12:00 15360 C:\WINDOWS\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray]
–a—— 2005-08-05 21:56 64512 C:\WINDOWS\ehome\ehtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
–a—— 2007-03-14 19:05 257088 C:\Program Files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSKDetectorExe]
–a—— 2005-08-12 16:16 1121792 C:\Program Files\McAfee\SpamKiller\MSKDetct.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
—hs—- 2004-10-13 16:24 1694208 C:\Program Files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]
–a—— 2006-07-29 19:34 5354792 C:\Program Files\MSN Messenger\msnmsgr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
–a—— 2007-03-01 15:57 153136 C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCPal]
–a—— 2006-07-10 16:01 384160 C:\Program Files\PCPal\PalAgnt.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PopUpStopperFreeEdition]
——— 2005-03-17 11:10 536576 C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Power2GoExpress]
–a—— 2007-02-16 10:54 282624 C:\Program Files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
–a—— 2007-02-16 10:54 282624 C:\Program Files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Recguard]
–a—— 2002-09-13 22:42 212992 C:\WINDOWS\SMINST\Recguard.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Reminder]
–a—— 2005-02-25 17:24 966656 C:\WINDOWS\creator\Remind_XP.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Steam]
–a—— 2007-06-18 10:31 1259000 C:\Program Files\Steam\Steam.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
–a—— 2006-10-12 04:10 49263 C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPEnh]
–a—— 2004-11-05 07:47 688218 C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPLpr]
–a—— 2004-11-05 07:47 98394 C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
–a—— 2006-09-25 21:21 185784 C:\Program Files\Common Files\Real\Update_OB\realsched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Veoh]
–a—— 2007-12-03 14:21 3461120 C:\Program Files\Veoh Networks\Veoh\VeohClient.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"MskService"=2 (0x2)
"mcupdmgr.exe"=3 (0x3)
"McTskshd.exe"=2 (0x2)
"McShield"=2 (0x2)
"McDetect.exe"=2 (0x2)
"AOL TopSpeedMonitor"=2 (0x2)
"AOL ACS"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"C:\\Program Files\\MSN Messenger\\msncall.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\FrostWire\\FrostWire.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=

R3 HSFHWATI;HSFHWATI;C:\WINDOWS\system32\DRIVERS\HSFHWATI.sys [2005-01-25 15:26]
S3 el575nd5;3Com Megahertz 10/100 LAN CardBus PC Card Driver;C:\WINDOWS\system32\DRIVERS\el575nd5.sys [2001-08-17 12:10]
S3 PALPROCT;PALPROCT;C:\PROGRA~1\PCPAL\GTACTION\TRIGGERS\PALPROCT.sys [2006-01-10 13:07]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{76746ea9-06b0-11dc-830d-00c0a8bf2e9a}]
\Shell\AutoRun\command - F:\RavMon.exe
\Shell\explore\Command - F:\RavMon.exe -e
\Shell\open\Command - F:\RavMon.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{bfa11203-3fb4-11db-80ae-00c0a8bf2e9a}]
\Shell\AutoRun\command - RavMon.exe
\Shell\explore\Command - RavMon.exe -e
\Shell\open\Command - RavMon.exe

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder

2008-08-09 C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - Owner.job
- C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exe [2007-05-23 12:13]
.
.
——- Supplementary Scan ——-
.
FireFox -: Profile - C:\Documents and Settings\MICHAEL R FRANK\Application Data\Mozilla\Firefox\Profiles\p2j34bfg.default\
FireFox -: prefs.js - STARTUP.HOMEPAGE - hxxp://www.google.com/
FF -: plugin - C:\Program Files\Adobe\Acrobat 7.0\Reader\browser\nppdf32.dll
FF -: plugin - C:\Program Files\GameTap\bin\Release\npgametaptool.dll
FF -: plugin - C:\Program Files\Mozilla Firefox\plugins\npmozax.dll
FF -: plugin - C:\Program Files\Veoh Networks\Veoh\Plugins\noreg\NPVeohVersion.dll
FF -: plugin - C:\Program Files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-08-26 17:48:55
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

C:\WINDOWS\explorer.exe [2904] 0x83A07DA0

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
———————— Other Running Processes ————————
.
C:\WINDOWS\system32\ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\CCSETMGR.EXE
C:\Program Files\Common Files\Symantec Shared\CCEVTMGR.EXE
C:\Program Files\Common Files\Symantec Shared\CCPROXY.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\WLTRYSVC.EXE
C:\WINDOWS\system32\BCMWLTRY.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\ehome\ehrecvr.exe
C:\WINDOWS\ehome\ehSched.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\NAVAPSVC.EXE
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
.
**************************************************************************
.
Completion time: 2008-08-26 17:57:44 - machine was rebooted
ComboFix-quarantined-files.txt 2008-08-27 00:57:32
ComboFix2.txt 2008-08-26 23:48:58

Pre-Run: 10,589,196,288 bytes free
Post-Run: 10,568,589,312 bytes free

210 — E O F — 2008-08-14 17:39:25
Post #18
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:00, on 2008-08-26
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

–
End of file - 8386 bytes
Post #19
We need to check this file.

Is F: a flash / thumb drive?
F:\RavMon.exe


Please go to http://virusscan.jotti.org , click on Browse, and upload the following file for analysis:

F:\RavMon.exe

Then click Submit. Allow the file to be scanned, and then please copy and paste the results here for me to see.


If Jotti is too busy you can try these.

http://www.kaspersky.com/scanforvirus.html


http://www.virustotal.com/en/indexf.html
Post #23
Open notepad and copy/paste the text in the Codebox below into it:

File::
F:\RavMon.exe
F:\RavMon.exe -e

Folder::
C:\Program Files\AskPBar

Registry::
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{76746ea9-06b0-11dc-830d-00c0a8bf2e9a}]
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{bfa11203-3fb4-11db-80ae-00c0a8bf2e9a}]

Save this as Save this as "CFScript"


[external image: Posted Image]

Drag CFScript.txt into ComboFix.exe

Then post the results log and a new HijackThis log.


Also please describe how your computer behaves at the moment.
Post #26
ComboFix 08-08-26.02 - MICHAEL R FRANK 2008-08-26 18:34:05.3 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.138 [GMT -7:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\MICHAEL R FRANK\Desktop\CFScript.txt

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

FILE ::
F:\RavMon.exe
F:\RavMon.exe -e
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Program Files\AskPBar
C:\Program Files\AskPBar\bar\History\search2

.
((((((((((((((((((((((((( Files Created from 2008-07-27 to 2008-08-27 )))))))))))))))))))))))))))))))
.

2008-08-26 14:27 . 2008-08-26 14:27 d——– C:\Documents and Settings\MICHAEL R FRANK\Application Data\Malwarebytes
2008-08-26 14:26 . 2008-08-26 14:53 d——– C:\Program Files\Malwarebytes' Anti-Malware
2008-08-26 14:26 . 2008-08-26 14:26 d——– C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-08-26 14:26 . 2008-08-17 15:01 38,472 –a—— C:\WINDOWS\system32\drivers\mbamswissarmy.sys
2008-08-26 14:26 . 2008-08-17 15:01 17,144 –a—— C:\WINDOWS\system32\drivers\mbam.sys
2008-08-26 13:55 . 2008-08-26 13:56 d——– C:\Program Files\Spyware Terminator
2008-08-26 13:55 . 2008-08-26 13:56 d——– C:\Documents and Settings\MICHAEL R FRANK\Application Data\Spyware Terminator
2008-08-26 13:55 . 2008-08-26 13:55 d——– C:\Documents and Settings\All Users\Application Data\Spyware Terminator
2008-08-26 13:55 . 2008-08-26 13:55 141,312 –a—— C:\WINDOWS\system32\drivers\sp_rsdrv2.sys
2008-08-26 13:35 . 2008-08-26 13:35 d——– C:\Program Files\Trend Micro
2008-08-26 12:34 . 2008-08-26 12:34 d——– C:\Program Files\Lavasoft
2008-08-26 12:34 . 2008-08-26 12:42 d——– C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-08-26 12:32 . 2008-08-26 12:32 d——– C:\Program Files\Common Files\Wise Installation Wizard

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-08-27 01:38 ——— d—–w C:\Program Files\Common Files\Symantec Shared
2008-08-27 00:28 ——— d—–w C:\Documents and Settings\MICHAEL R FRANK\Application Data\Vso
2008-08-22 15:01 ——— d—–w C:\Program Files\DC++
2008-08-19 05:10 ——— d—–w C:\Documents and Settings\MICHAEL R FRANK\Application Data\Azureus
2007-10-03 17:17 5,632 –sha-w C:\Program Files\Thumbs.db
2007-10-03 12:52 47,360 —-a-w C:\Documents and Settings\MICHAEL R FRANK\Application Data\pcouffin.sys
2007-04-21 08:33 37,860,928 —-a-w C:\Program Files\iTunesSetup.exe
2007-01-11 19:16 94,781 —-a-w C:\Program Files\cc_20070111_1116.reg
2006-11-02 03:35 81,920 —-a-w C:\Documents and Settings\MICHAEL R FRANK\Application Data\ezpinst.exe
2006-09-10 19:18 40 —-a-w C:\Documents and Settings\Owner.YOUR-D92478C53E\language.dat
2005-08-30 08:00 23,558 —-a-w C:\Program Files\Game.ico
2005-08-30 08:00 12,436,319 —-a-w C:\Program Files\Graphics.exe
2007-02-02 21:12 56 –sh–r C:\WINDOWS\system32\A2CD143A72.sys
2007-02-02 21:12 1,890 –sha-w C:\WINDOWS\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-10 12:00 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-22 22:19 52840]
"IntelliPoint"="c:\Program Files\Microsoft IntelliPoint\ipoint.exe" [2007-02-05 15:52 849280]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2006-09-25 21:21 185784]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 18:30 517768]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"= C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"= C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.clmp3enc"= C:\PROGRA~1\CYBERL~1\Power2Go\CLMP3Enc.ACM
"vidc.ffds"= C:\PROGRA~1\COMBIN~1\Filters\FFDShow\ff_vfw.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dllschannel.dlldigest.dllmsnsspc.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^BigFix.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\BigFix.lnk
backup=C:\WINDOWS\pss\BigFix.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^PalStart.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\PalStart.lnk
backup=C:\WINDOWS\pss\PalStart.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Broadcom Wireless Manager UI]
C:\WINDOWS\system32\WLTRAY [X]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KernelFaultCheck]
C:\WINDOWS\system32\dumprep 0 -k [X]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIPTA]
–a—— 2005-04-28 21:05 344064 C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}]
–a—— 2007-06-27 19:03 152872 C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
–a—— 2004-08-10 12:00 15360 C:\WINDOWS\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray]
–a—— 2005-08-05 21:56 64512 C:\WINDOWS\ehome\ehtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
–a—— 2007-03-14 19:05 257088 C:\Program Files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSKDetectorExe]
–a—— 2005-08-12 16:16 1121792 C:\Program Files\McAfee\SpamKiller\MSKDetct.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
—hs—- 2004-10-13 16:24 1694208 C:\Program Files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]
–a—— 2006-07-29 19:34 5354792 C:\Program Files\MSN Messenger\msnmsgr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
–a—— 2007-03-01 15:57 153136 C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCPal]
–a—— 2006-07-10 16:01 384160 C:\Program Files\PCPal\PalAgnt.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PopUpStopperFreeEdition]
——— 2005-03-17 11:10 536576 C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Power2GoExpress]
–a—— 2007-02-16 10:54 282624 C:\Program Files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
–a—— 2007-02-16 10:54 282624 C:\Program Files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Recguard]
–a—— 2002-09-13 22:42 212992 C:\WINDOWS\SMINST\Recguard.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Reminder]
–a—— 2005-02-25 17:24 966656 C:\WINDOWS\creator\Remind_XP.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Steam]
–a—— 2007-06-18 10:31 1259000 C:\Program Files\Steam\Steam.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
–a—— 2006-10-12 04:10 49263 C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPEnh]
–a—— 2004-11-05 07:47 688218 C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPLpr]
–a—— 2004-11-05 07:47 98394 C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
–a—— 2006-09-25 21:21 185784 C:\Program Files\Common Files\Real\Update_OB\realsched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Veoh]
–a—— 2007-12-03 14:21 3461120 C:\Program Files\Veoh Networks\Veoh\VeohClient.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"MskService"=2 (0x2)
"mcupdmgr.exe"=3 (0x3)
"McTskshd.exe"=2 (0x2)
"McShield"=2 (0x2)
"McDetect.exe"=2 (0x2)
"AOL TopSpeedMonitor"=2 (0x2)
"AOL ACS"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"C:\\Program Files\\MSN Messenger\\msncall.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\FrostWire\\FrostWire.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=

R3 HSFHWATI;HSFHWATI;C:\WINDOWS\system32\DRIVERS\HSFHWATI.sys [2005-01-25 15:26]
S3 el575nd5;3Com Megahertz 10/100 LAN CardBus PC Card Driver;C:\WINDOWS\system32\DRIVERS\el575nd5.sys [2001-08-17 12:10]
S3 PALPROCT;PALPROCT;C:\PROGRA~1\PCPAL\GTACTION\TRIGGERS\PALPROCT.sys [2006-01-10 13:07]

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder

2008-08-09 C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - Owner.job
- C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exe [2007-05-23 12:13]
.

**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-08-26 18:38:48
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-08-26 18:42:26
ComboFix-quarantined-files.txt 2008-08-27 01:42:21
ComboFix2.txt 2008-08-27 00:57:45
ComboFix3.txt 2008-08-26 23:48:58

Pre-Run: 10,561,015,808 bytes free
Post-Run: 10,542,874,624 bytes free

174 — E O F — 2008-08-14 17:39:25
Post #27
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:44, on 2008-08-26
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

–
End of file - 8386 bytes
Post #29
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:46, on 2008-08-26
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

–
End of file - 8386 bytes
Post #30
Good job :thumbup:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    Here's my usual all clean post

    Log looks good :D


    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:
    Note: I no longer suggest Zone Alarm

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.
  • Winpatrol

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein

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