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Spyware / Malware / Virus Removal

Pop up help (and possibly other virus)

2 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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A brief description of the situation:

My OS is a windows XP, and for about a month now I have had an infection on my computer. I get a really annoying pop up that occurs whenever I open a folder, EG I click My Computer -> Local Disk C -> Program File **Then I get the virus pop up**. I have followed the instructions, downloaded Malwarebyte's Antimalware program and HJThis. After doing scans etc and following the instructions, I still get the error. The error is:

WARNING! {USERNAME} You do not have any anti-virus set up, please download our anti-virus ware.
Then there is just a "Yes" or a "No" button.

Even if I click No, it will try to redirect me to their site, but my Panda software (I installed it after I had the virus and it didn't help me one bit unfortunately) blocks me from being directed to the site fortunately. But, if I click Yes they will direct me to the site without my Panda Software blocking me. I was able to find out the virus name, IE-AV.exe

My problem is that all I want to to do is remove the pop up so it does not occur every time I try to open a folder (it makes it impossible for me to browse my OS since I get redirected every click).


So you get the problem now, now for the log files.


Hijackthis Log File:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:01:59 AM, on 8/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\TPSrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AlienGUIse\wbload.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Panda Security\Panda Internet Security 2008\PsCtrls.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\PavFnSvr.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\pavsrv51.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\AVENGINE.EXE
C:\Program Files\Panda Security\Panda Internet Security 2008\AntiSpam\pskmssvc.exe
c:\program files\panda security\panda internet security 2008\firewall\PSHOST.EXE
C:\Program Files\Panda Security\Panda Internet Security 2008\PsImSvc.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\ApvxdWin.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Documents and Settings\Howard\Desktop\Everything For Ventrilo\WinAmp\winampa.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\Popupscn.exe
C:\Program Files\TopDesk\topdesk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\SRVLOAD.EXE
C:\Program Files\Panda Security\Panda Internet Security 2008\WebProxy.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\PavBckPT.exe
C:\Program Files\AlienGUIse\AlienwareDock\ObjectDock.exe
C:\Program Files\Ventrilo\Ventrilo.exe
C:\program files\mozilla firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.pimpmysearch.com/home.html?gname=Howie
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.ca
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
F3 - REG:win.ini: run="C:\Documents and Settings\Howard\Application Data\Adobe\Manager.exe"
O3 - Toolbar: Google Web Accelerator - {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - C:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Security\Panda Internet Security 2008\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Security\Panda Internet Security 2008\Inicio.exe"
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\Documents and Settings\Howard\Desktop\Everything For Ventrilo\WinAmp\winampa.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe"
O4 - HKLM\..\Run: [987cb631] rundll32.exe "C:\WINDOWS\system32\iugmankh.dll",b
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Pop-Up_Scanner] "C:\PROGRA~1\PANICW~1\POP-UP~1\Popupscn.exe"
O4 - HKCU\..\Run: [TopDesk] C:\Program Files\TopDesk\topdesk.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O20 - AppInit_DLLs: wbsys.dll sfwhgf.dll wddsfx.dll rbgsjb.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Panda Software Controller - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\PsCtrls.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\PavFnSvr.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\pavsrv51.exe
O23 - Service: Panda Antispam Engine (pmshellsrv) - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\AntiSpam\pskmssvc.exe
O23 - Service: Panda Host Service (PSHost) - Panda Software International - c:\program files\panda security\panda internet security 2008\firewall\PSHOST.EXE
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\PsImSvc.exe
O23 - Service: Panda TPSrv (TPSrv) - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\TPSrv.exe

–
End of file - 8451 bytes




Malwarebytes' Anti-Malware Log File:

Malwarebytes' Anti-Malware 1.24
Database version: 1054
Windows 5.1.2600 Service Pack 2

2:22:04 AM 8/15/2008
malwarebyte antimalware log file

Scan type: Quick Scan
Objects scanned: 43197
Time elapsed: 9 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 7
Registry Keys Infected: 32
Registry Values Infected: 3
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 62

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\fccccYpn.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\iugmankh.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\tuvVmNGX.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\wddsfx.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\rbgsjb.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\edmwno.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\aoltoolbar.dll (Trojan.FakeAlert) -> No action taken.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{77c70b3b-a6fe-486c-84ed-9a89082b156b} (Trojan.Vundo) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{77c70b3b-a6fe-486c-84ed-9a89082b156b} (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8b926775-aee0-4a97-9118-3afb810af18d} (Trojan.Vundo) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{8b926775-aee0-4a97-9118-3afb810af18d} (Trojan.Vundo) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{6230596f-3a44-4cdf-815b-372fa03c75d6} (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6230596f-3a44-4cdf-815b-372fa03c75d6} (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\tuvvmngx (Trojan.Vundo) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{fb0e529a-3d2c-473e-83fe-9e56ac6cc0eb} (Trojan.FakeAlert) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{fb0e529a-3d2c-473e-83fe-9e56ac6cc0eb} (Trojan.FakeAlert) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{cf54be1c-9359-4395-8533-1657cf209cfe} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{d518921a-4a03-425e-9873-b9a71756821e} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\diablo (Trojan.FakeAlert) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\battle.net (Trojan.FakeAlert) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{d5e5cfec-bece-41a5-9840-0bdd4281c2f8} (Trojan.Vundo) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{5a863b4c-7a56-4b72-ae6a-d79dd66b1a06} (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWay) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\MediaHoldings (Adware.PlayMP3Z) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IProxyProvider (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> No action taken.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\987cb631 (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{6230596f-3a44-4cdf-815b-372fa03c75d6} (Trojan.Vundo) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\run (Trojan.Agent) -> No action taken.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo) -> Data: c:\windows\system32\fccccypn -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\fccccypn -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\fccccYpn.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\npYccccf.ini (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\npYccccf.ini2 (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\edmwno.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\iugmankh.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\hknamgui.ini (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\ncaptbyy.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\yybtpacn.ini (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\qtqhrwdg.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\gdwrhqtq.ini (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\sooothgt.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\tghtooos.ini (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\xkoeiqxt.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\txqieokx.ini (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\ydmqixkt.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\tkxiqmdy.ini (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\ypeyctmw.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\wmtcyepy.ini (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\tuvVmNGX.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\wddsfx.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\rbgsjb.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\aoltoolbar.dll (Trojan.FakeAlert) -> No action taken.
C:\WINDOWS\diabunin.exe (Trojan.FakeAlert) -> No action taken.
C:\WINDOWS\bnetunin.exe (Trojan.FakeAlert) -> No action taken.
C:\WINDOWS\system32\djwcgqac.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\jgxndcjs.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\jnbxdoiy.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\jrncvbnf.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\jrvjrc.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\kfyevdsl.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\kxvtpecy.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\takvdj.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\wercoegb.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\wgrkxrkq.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\wmszzd.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\doigot.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\qdhxuqtg.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\rfthrj.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\rtvquz.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\tyrbduhc.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\uivukd.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\gztbfw.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\heicgf.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\cgerrqou.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\aktjjaik.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\vzhtbb.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\bcrpxh.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\wwngdb.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\wybrfhkt.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\xhqijb.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\xmsrbgxj.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\xstbvspb.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\xtwjolnc.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\ykidkd.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\ytfrprjp.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\ploaawti.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\feuiyvem.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\qxridq.dll (Trojan.Vundo) -> No action taken.
C:\WINDOWS\system32\mcrh.tmp (Malware.Trace) -> No action taken.
C:\WINDOWS\cookies.ini (Malware.Trace) -> No action taken.
C:\WINDOWS\BM9b4f85ad.xml (Trojan.Vundo) -> No action taken.
C:\WINDOWS\BM9b4f85ad.txt (Trojan.Vundo) -> No action taken.



It seems to be that the alwarebytes' Anti-Malware was not able to remove the virus? Also please, if you reply, please make it easy and not sound technical as I might not understand alot of what is being said (because I know you guys are a lot smarter than me).
[external image: Posted Image]

Sorry about the delay in responding :(

If you still need help, Scan again with HijackThis, and "copy/paste" a new log file into this thread.

Also please describe how your computer behaves at the moment.
Its not a problem, although it took nearly a week.

Hijack this log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:03:43 PM, on 8/19/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\TPSrv.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Stardock\SDMCP.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\AlienGUIse\wbload.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Panda Security\Panda Internet Security 2008\PsCtrls.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\PavFnSvr.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\pavsrv51.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\AVENGINE.EXE
C:\Program Files\Panda Security\Panda Internet Security 2008\AntiSpam\pskmssvc.exe
c:\program files\panda security\panda internet security 2008\firewall\PSHOST.EXE
C:\Program Files\Stardock\Object Desktop\RightClick\RightClick.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\PsImSvc.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\APVXDWIN.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\Popupscn.exe
C:\Program Files\TopDesk\topdesk.exe
C:\Program Files\Stardock\CursorFX\CursorFX.exe
C:\Documents and Settings\Howard\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
C:\Documents and Settings\Howard\Local Settings\Application Data\YouTube\Uploader\youtubeuploader.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\SRVLOAD.EXE
C:\Program Files\Panda Security\Panda Internet Security 2008\WebProxy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\PavBckPT.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\Ventrilo\Ventrilo.exe
C:\Program Files\FrostWire\FrostWire.exe
C:\Program Files\Hide IP Platinum\hideippla.exe
C:\Everything For Ventrilo\WinAmp\winamp.exe
C:\Program Files\Safari\Safari.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.pimpmysearch.com/home.html?gname=Howie
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.ca
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = socks=
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = plimus.com,www.plimus.com,regnow.com,www.regnow.com,
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {27151568-3F51-459C-B81E-8FD48790B03E} - (no file)
O2 - BHO: (no name) - {27B7F5E1-2127-4A72-A3A1-E1160E3BCCC5} - (no file)
O2 - BHO: (no name) - {30FE1C5E-DF18-4209-B255-A73E0B1BB4AE} - (no file)
O2 - BHO: (no name) - {3C2C42FB-3183-4F43-948D-A5DDE55B54BD} - (no file)
O2 - BHO: IE Storage - {3F1CEB16-3615-47ED-B153-3E98A4B9F3F5} - C:\WINDOWS\system32\sysopa.dll
O2 - BHO: (no name) - {43A17694-45AC-4254-96BA-014CD75E78BD} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {6B4BA3F2-B617-421B-A655-8540AAA5059C} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {a91e3e03-f48c-401e-b4da-baba2e276a19} - (no file)
O2 - BHO: (no name) - {B972D44C-D79E-4289-94EE-E12DBDD9F9DA} - (no file)
O2 - BHO: (no name) - {BEC5D3FC-BD1F-4576-9FD8-28316592A3F2} - (no file)
O2 - BHO: (no name) - {DFEC43BB-D783-45D1-8A1A-216F3997F279} - (no file)
O3 - Toolbar: Google Web Accelerator - {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - C:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Security\Panda Internet Security 2008\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Security\Panda Internet Security 2008\Inicio.exe"
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe"
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\PROGRA~1\Stardock\WINCUS~1\BootSkin\BootSkin.exe" /StartupJobs
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Pop-Up_Scanner] "C:\PROGRA~1\PANICW~1\POP-UP~1\Popupscn.exe"
O4 - HKCU\..\Run: [TopDesk] C:\Program Files\TopDesk\topdesk.exe
O4 - HKCU\..\Run: [Hide IP Platinum] C:\Program Files\Hide IP Platinum\hideippla.exe
O4 - HKCU\..\Run: [CursorFX] "C:\Program Files\Stardock\CursorFX\CursorFX.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Howard\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [Hide IP NG] C:\Program Files\Hide IP NG\hideipng.exe
O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
O4 - Startup: Trillian.lnk = C:\Program Files\Trillian\trillian.exe
O4 - Startup: YouTube Uploader.lnk = C:\Documents and Settings\Howard\Local Settings\Application Data\YouTube\Uploader\youtubeuploader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O20 - AppInit_DLLs: wbsys.dll wddsfx.dll rbgsjb.dll
O20 - Winlogon Notify: tuvVmNGX - C:\WINDOWS\
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Panda Software Controller - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\PsCtrls.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\PavFnSvr.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\pavsrv51.exe
O23 - Service: Panda Antispam Engine (pmshellsrv) - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\AntiSpam\pskmssvc.exe
O23 - Service: Panda Host Service (PSHost) - Panda Software International - c:\program files\panda security\panda internet security 2008\firewall\PSHOST.EXE
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\PsImSvc.exe
O23 - Service: Panda TPSrv (TPSrv) - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\TPSrv.exe

–
End of file - 11888 bytes



Also, I get ALOT of ADS on my browser all of a sudden, any suggestions? Like right now I am looking at the ADs, there is one directly on the forum. I have firefox, and I try to use the AD Block Plus, I right click, I select "block image" and it blocks it. But then if I refresh or go to a new page, the ADs come back.
We have over 200 unanswered logs. All the free help sites are back logged.

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.


Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
My apologies, I was able to find the source of the virus hence I was able to remove it. My system is clean now and I am up to date with all of my security systems, I decided to take matters into my own hands since I was impatient and could not wait for a response. But thank you for reading over my logs.

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