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[Resolved] Redirected to random websites when clicking on Google

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This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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I am redirected to random websites when I click on Google search results (using IE). I am unable to use the back button to return to the search results page. The correct page usually loads the second time I try to open it.

HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:32:24 PM, on 7/22/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\system32\WinSPMsv.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3061127
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.davidbowie.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3061127
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 206.12.16.133:3124
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [WinSPM] WinSPMsv.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [SNM] C:\Program Files\SpyNoMore\SNM.exe /startup
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1165091800671
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwa…ash/swflash.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O21 - SSODL: rwhwdmta - {727638fa-aec4-435b-aca1-db16d011a3cb} - C:\Documents and Settings\All Users\Application Data\rwhwdmta.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

–
End of file - 10738 bytes


Please help me out. Thanks!
Hello

Welcome to the Whatthetech Malware Removal Forum Sorry for the delay in responding but with the amount of people posting with infected computers there are not enough hours in the day.

Please check for updates with Super Anti Spyware , run a scan and post the log along with a new HJT log please
SuperAntiSpyware Log

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/29/2008 at 07:41 PM

Application Version : 4.15.1000

Core Rules Database Version : 3520
Trace Rules Database Version: 1510

Scan type : Complete Scan
Total Scan Time : 00:44:50

Memory items scanned : 634
Memory threats detected : 0
Registry items scanned : 5891
Registry threats detected : 0
File items scanned : 25931
File threats detected : 65

Adware.Tracking Cookie
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@saxotoledo.122.2o7[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica [removed][2].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@rambler[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@tribalfusion[2].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica [removed][1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica [removed][2].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica [removed][1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@msnportal.112.2o7[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@atwola[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@cbs.112.2o7[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@leeenterprises.112.2o7[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@bravenet[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@realmedia[2].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@adbrite[2].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica [removed][1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@2o7[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica [removed][2].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@gettyimages.122.2o7[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@collective-media[2].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@livenation.122.2o7[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica [removed][2].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@cbsdigitalmedia.112.2o7[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@specificclick[2].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@serving-sys[2].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@hearstugo.112.2o7[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@adinterax[2].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica [removed][2].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica [removed][2].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@247realmedia[2].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica [removed][1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@clicksmart[2].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@trafficmp[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@bannerads[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@adserver[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@insightexpressai[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@chitika[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica [removed][1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica [removed]-sys[2].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica [removed][1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@revsci[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica [removed][1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@overture[2].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica [removed][2].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica [removed][1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica [removed][1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@incentaclick[2].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica [removed][1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@kontera[2].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica [removed][1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica [removed][2].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica [removed][1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@interclick[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica [removed][1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@tacoda[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@list[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@findwhat[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@profimedia[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@chicagosuntimes.122.2o7[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@questionmarket[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@xiti[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@msnbc.112.2o7[1].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica [removed][2].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica [removed][2].txt
C:\Documents and Settings\Jessica Voss\Cookies\jessica [removed][1].txt
.adopt.specificclick.net [ C:\Documents and Settings\Jessica Voss\Application Data\Mozilla\Firefox\Profiles\7v58s7c6.default\cookies.txt ]
.adopt.specificclick.net [ C:\Documents and Settings\Jessica Voss\Application Data\Mozilla\Firefox\Profiles\7v58s7c6.default\cookies.txt ]
.adopt.specificclick.net [ C:\Documents and Settings\Jessica Voss\Application Data\Mozilla\Firefox\Profiles\7v58s7c6.default\cookies.txt ]
.adopt.specificclick.net [ C:\Documents and Settings\Jessica Voss\Application Data\Mozilla\Firefox\Profiles\7v58s7c6.default\cookies.txt ]
.adopt.specificclick.net [ C:\Documents and Settings\Jessica Voss\Application Data\Mozilla\Firefox\Profiles\7v58s7c6.default\cookies.txt ]
.realmedia.com [ C:\Documents and Settings\Jessica Voss\Application Data\Mozilla\Firefox\Profiles\7v58s7c6.default\cookies.txt ]
.realmedia.com [ C:\Documents and Settings\Jessica Voss\Application Data\Mozilla\Firefox\Profiles\7v58s7c6.default\cookies.txt ]
.realmedia.com [ C:\Documents and Settings\Jessica Voss\Application Data\Mozilla\Firefox\Profiles\7v58s7c6.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Jessica Voss\Application Data\Mozilla\Firefox\Profiles\7v58s7c6.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Jessica Voss\Application Data\Mozilla\Firefox\Profiles\7v58s7c6.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Jessica Voss\Application Data\Mozilla\Firefox\Profiles\7v58s7c6.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Jessica Voss\Application Data\Mozilla\Firefox\Profiles\7v58s7c6.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Jessica Voss\Application Data\Mozilla\Firefox\Profiles\7v58s7c6.default\cookies.txt ]
.specificclick.net [ C:\Documents and Settings\Jessica Voss\Application Data\Mozilla\Firefox\Profiles\7v58s7c6.default\cookies.txt ]
C:\Documents and Settings\Jessica Voss\Cookies\jessica voss@accounts[3].txt



HJT Log file

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:47:39 PM, on 7/29/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\system32\WinSPMsv.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3061127
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.davidbowie.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3061127
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 206.12.16.133:3124
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [WinSPM] WinSPMsv.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [SNM] C:\Program Files\SpyNoMore\SNM.exe /startup
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1165091800671
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwa…ash/swflash.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O21 - SSODL: rwhwdmta - {727638fa-aec4-435b-aca1-db16d011a3cb} - C:\Documents and Settings\All Users\Application Data\rwhwdmta.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

–
End of file - 10631 bytes


Thanks for the reply,
Jessica
Hi Jessica,

Open HijackThis > Do a System Scan Only, close your browser and all open windows including this one, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.

O21 - SSODL: rwhwdmta - {727638fa-aec4-435b-aca1-db16d011a3cb} - C:\Documents and Settings\All Users\Application Data\rwhwdmta.dll


You need to enable windows to show all files and folders, instructions Here

C:\Documents and Settings\All Users\Application Data\rwhwdmta.dll <—Delete this file




Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.
  • Close all applications and windows.
  • Double-click on dss.exe to run it, and follow the prompts.
  • When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
  • Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt to your post. in your reply
Hello again,

main.txt

Deckard's System Scanner v20071014.68
Run by [removed] on 2008-07-29 23:27:54
Computer is in Normal Mode.
——————————————————————————–

– System Restore ————————————————————–

Successfully created a Deckard's System Scanner Restore Point.


– Last 5 Restore Point(s) –
60: 2008-07-30 04:28:04 UTC - RP495 - Deckard's System Scanner Restore Point
59: 2008-07-29 20:01:33 UTC - RP494 - System Checkpoint
58: 2008-07-28 19:04:22 UTC - RP493 - System Checkpoint
57: 2008-07-27 18:50:52 UTC - RP492 - System Checkpoint
56: 2008-07-26 03:10:53 UTC - RP491 - System Checkpoint


– First Restore Point –
1: 2008-05-01 19:56:05 UTC - RP436 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

System Drive C: has 11.56 GiB (less than 15%) free.


– HijackThis (run as Jessica Voss.exe) —————————————-

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:31:45 PM, on 7/29/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\system32\WinSPMsv.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Jessica Voss\Local Settings\Temporary Internet Files\Content.IE5\MQ7NH4BF\dss[1].exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Jessica Voss.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client;=dell-usuk-rel&channel;=us&ibd;=3061127
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.davidbowie.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client;=dell-usuk-rel&channel;=us&ibd;=3061127
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 206.12.16.133:3124
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: Spybot-S&D; IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google; - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [WinSPM] WinSPMsv.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [SNM] C:\Program Files\SpyNoMore\SNM.exe /startup
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O8 - Extra context menu item: E&xport; to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1165091800671
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwa…ash/swflash.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

–
End of file - 10622 bytes

– HijackThis Fixed Entries (C:\PROGRA~1\TRENDM~1\HIJACK~1\backups\) ———–

backup-20080729-231803-473 O21 - SSODL: rwhwdmta - {727638fa-aec4-435b-aca1-db16d011a3cb} - C:\Documents and Settings\All Users\Application Data\rwhwdmta.dll

– File Associations ———————————————————–

.cpl - cplfile - shell\cplopen\command - rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.cpl - cplfile - shell\runas\command - rundll32.exe shell32.dll,Control_RunDLLAsUser "%1",%*
.reg - regfile - shell\open\command - regedit.exe "%1" %*
.scr - scrfile - shell\open\command - "%1" %*


– Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ———————

R1 APPDRV - c:\windows\system32\drivers\appdrv.sys
Good Morning,

Have you noticed any improvement after removing that entry and deleting that file ?

Go to VirusTotal and submit these files for analysis, just use the browse feature and then Send File, you will get a report back, post the report into this thread for me to see.

C:\WINDOWS\system32\WinSPMsv.exe
C:\WINDOWS\system32\windrv.sys
Hello, Yes! After removing the entry and deleting the file, I haven't been redirected to any random websites. File WinSPMsv.exe received on 07.30.2008 23:59:14 (CET) Current status: Loading … queued waiting scanning finished NOT FOUND STOPPED Result: 0/35 (0%) Loading server information… Your file is queued in position: 2. Estimated start time is between 49 and 70 seconds. Do not close the window until scan is complete. The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result. If you are waiting for more than five minutes you have to resend your file. Your file is being scanned by VirusTotal in this moment, results will be shown as they're generated. Compact Print results Your file has expired or does not exists. Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time. You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished. Email: Antivirus Version Last Update Result AhnLab-V3 2008.7.29.1 2008.07.30 - AntiVir 7.8.1.12 2008.07.30 - Authentium 5.1.0.4 2008.07.30 - Avast 4.8.1195.0 2008.07.30 - AVG 8.0.0.156 2008.07.30 - BitDefender 7.2 2008.07.30 - CAT-QuickHeal 9.50 2008.07.30 - ClamAV 0.93.1 2008.07.30 - DrWeb 4.44.0.09170 2008.07.30 - eSafe 7.0.17.0 2008.07.29 - eTrust-Vet 31.6.5995 2008.07.30 - Ewido 4.0 2008.07.30 - F-Prot 4.4.4.56 2008.07.30 - F-Secure 7.60.13501.0 2008.07.30 - Fortinet 3.14.0.0 2008.07.30 - GData 2.0.7306.1023 2008.07.30 - Ikarus T3.1.1.34.0 2008.07.30 - Kaspersky 7.0.0.125 2008.07.30 - McAfee 5350 2008.07.30 - Microsoft 1.3704 2008.07.28 - NOD32v2 3311 2008.07.30 - Norman 5.80.02 2008.07.30 - Panda 9.0.0.4 2008.07.30 - PCTools 4.4.2.0 2008.07.30 - Prevx1 V2 2008.07.30 - Rising 20.55.22.00 2008.07.30 - Sophos 4.31.0 2008.07.30 - Sunbelt 3.1.1537.1 2008.07.29 - Symantec 10 2008.07.30 - TheHacker 6.2.96.389 2008.07.25 - TrendMicro 8.700.0.1004 2008.07.30 - VBA32 3.12.8.1 2008.07.29 - ViRobot 2008.7.30.1317 2008.07.30 - VirusBuster 4.5.11.0 2008.07.30 - Webwasher-Gateway 6.6.2 2008.07.30 - Additional information File size: 40960 bytes MD5…: 91cb5fff01d07c34296ac169cf0e7cfc SHA1..: 9d7e522d78034ecdd2d6ab8cdb7a54f37ac907f9 SHA256: ef650e00b3fe1c0aee06d782c1032eb4bd20628e9a863f846ecd42331beedeef SHA512: 568feb540ede491c3246bca78d48cac427f7ddf7dbc0f4376aa9b0f0312981e3 3ee1a848f5e42c7afdf4a862a97d23a273c85bc5838ec8003d389308bc5f916f PEiD..: Armadillo v1.71 PEInfo: PE Structure information ( base data ) entrypointaddress.: 0x401340 timedatestamp…..: 0x40064378 (Thu Jan 15 07:38:32 2004) machinetype…….: 0x14c (I386) ( 4 sections ) name viradd virsiz rawdsiz ntrpy md5 .text 0x1000 0x38ee 0x4000 6.16 1a09a34835375359e1fd77265cafe6b9 .rdata 0x5000 0x9ae 0x1000 3.80 f0b6da0e64f2e5a4b1561798fe8929e0 .data 0x6000 0x2c3c 0x3000 0.62 8120a0613ab86049b9de7c4388847be4 .rsrc 0x9000 0x3c0 0x1000 0.99 603075bc439aa48cb83d9574d2750ee1 ( 3 imports ) > KERNEL32.dll: lstrlenA, GetLastError, CloseHandle, WinExec, CreateMutexA, lstrcatA, UnhandledExceptionFilter, SetHandleCount, GetEnvironmentStringsW, GetStringTypeW, GetStringTypeA, LCMapStringW, LCMapStringA, MultiByteToWideChar, LoadLibraryA, GetProcAddress, GetModuleHandleA, GetStartupInfoA, GetCommandLineA, GetVersion, ExitProcess, TerminateProcess, GetCurrentProcess, GetVersionExA, GetModuleFileNameA, FreeEnvironmentStringsA, FreeEnvironmentStringsW, WideCharToMultiByte, GetEnvironmentStrings, VirtualAlloc, HeapReAlloc, GetStdHandle, GetFileType, GetEnvironmentVariableA, HeapDestroy, HeapCreate, VirtualFree, HeapFree, RtlUnwind, WriteFile, GetCPInfo, GetACP, GetOEMCP, HeapAlloc > USER32.dll: DefWindowProcA, KillTimer, DestroyWindow, DispatchMessageA, TranslateMessage, RegisterClassA, CreateWindowExA, SetTimer, GetMessageA > ADVAPI32.dll: RegSetValueExA, RegOpenKeyExA, RegCloseKey, RegQueryValueExA ( 0 exports ) File windrv.sys received on 07.31.2008 00:02:24 (CET) Current status: Loading … queued waiting scanning finished NOT FOUND STOPPED Result: 0/35 (0%) Loading server information… Your file is queued in position: ___. Estimated start time is between ___ and ___ . Do not close the window until scan is complete. The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result. If you are waiting for more than five minutes you have to resend your file. Your file is being scanned by VirusTotal in this moment, results will be shown as they're generated. Compact Print results Your file has expired or does not exists. Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time. You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished. Email: Antivirus Version Last Update Result AhnLab-V3 2008.7.29.1 2008.07.30 - AntiVir 7.8.1.12 2008.07.30 - Authentium 5.1.0.4 2008.07.30 - Avast 4.8.1195.0 2008.07.30 - AVG 8.0.0.156 2008.07.30 - BitDefender 7.2 2008.07.30 - CAT-QuickHeal 9.50 2008.07.30 - ClamAV 0.93.1 2008.07.30 - DrWeb 4.44.0.09170 2008.07.31 - eSafe 7.0.17.0 2008.07.29 - eTrust-Vet 31.6.5995 2008.07.30 - Ewido 4.0 2008.07.30 - F-Prot 4.4.4.56 2008.07.30 - F-Secure 7.60.13501.0 2008.07.30 - Fortinet 3.14.0.0 2008.07.30 - GData 2.0.7306.1023 2008.07.30 - Ikarus T3.1.1.34.0 2008.07.30 - Kaspersky 7.0.0.125 2008.07.30 - McAfee 5350 2008.07.30 - Microsoft 1.3704 2008.07.28 - NOD32v2 3311 2008.07.30 - Norman 5.80.02 2008.07.30 - Panda 9.0.0.4 2008.07.30 - PCTools 4.4.2.0 2008.07.30 - Prevx1 V2 2008.07.31 - Rising 20.55.22.00 2008.07.30 - Sophos 4.31.0 2008.07.30 - Sunbelt 3.1.1537.1 2008.07.29 - Symantec 10 2008.07.30 - TheHacker 6.2.96.389 2008.07.25 - TrendMicro 8.700.0.1004 2008.07.30 - VBA32 3.12.8.1 2008.07.29 - ViRobot 2008.7.30.1317 2008.07.30 - VirusBuster 4.5.11.0 2008.07.30 - Webwasher-Gateway 6.6.2 2008.07.30 - Additional information File size: 1152 bytes MD5…: 8812e077a2486e94c6bd97331b0a4992 SHA1..: 9ff8884d168f51bd4c6f3cce6123ef1cfb4bf472 SHA256: d17444376a838e4dcd1d5464aa266ecac174b211fcc719bf1b5fdedeb214ce4d SHA512: 4e0b10bc44ed1919daf388d308f012d0e4dbe3b78cab6e1eab72ea74b59d8ceb 28b9c67879984d4bb96b9c327cd5f4ec5a93008b299e63deb21f99b8803d7231 PEiD..: - PEInfo: - Thanks, Jessica
Looking good :thumbup:

Please download ATF Cleaner by Atribune to your desktop.
  • This program is for XP and Windows 2000 only
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
Your system may start up slower after running ATF Cleaner, this is expected but will be back to normal after the first or second boot up




  • Your Java is out of date and leaving your system vulnerable.
  • Go to your Add-Remove Programs in the Control Panel and uninstall any previous versions of Java (J2SE Runtime Environment)
  • It should have an icon next to it:
    [external image: Posted Image]
    Select it and click Remove.
  • Reboot your system.
  • Then go to the Sun Microsystems and install the update
  • Java Runtime Environment (JRE) 6 Update 7 <–This is what you need to download and install.
  • If you chose the online installation, it will prompt you to run the program.
  • If you chose the offline installation, you will be prompted to save the file and you can run it from wherever you saved it.
  • Then after install you can verify your installation here Sun Java Verify
I like to to do the offline installation and save the setup file in case I may need it in the future



  • How did I get infected in the first place ? Read these links and find out how to prevent getting infected again.
  • Tutorial for System Restore <– Do this first to prevent yourself from being reinfected.
  • WhattheTech
  • TonyKlein CastleCops
  • Grinler BleepingComputer
  • GeeksTo Go
  • Dslreports


Safe Surfn
Ken
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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