Missteek
Topic Starter
Hello, I have this problem and I am hoping someone can help me get rid of it. I have run SPYBOT and Threatfire but I still have the words VIRUS ALERT next to my system time, which is in military format. Here is a copy of my Hijack this scan:
Logfile of HijackThis v1.99.1
Scan saved at 18:05: VIRUS ALERT!, on 7/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\csrss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\WINDOWS\ATKKBService.exe
D:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
D:\Program Files\Bonjour\mDNSResponder.exe
D:\WINDOWS\system32\CTsvcCDA.exe
D:\WINDOWS\system32\svchost.exe
D:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\CyberLink\Shared Files\RichVideo.exe
D:\WINDOWS\system32\svchost.exe
D:\Program Files\ThreatFire\TFService.exe
D:\WINDOWS\system32\MsPMSPSv.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\System32\alg.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Verizon\McciTrayApp.exe
d:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
D:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
D:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
D:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
D:\WINDOWS\CTHELPER.EXE
D:\Program Files\ThreatFire\TFTray.exe
D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
D:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
D:\Program Files\Creative\MediaSource5\MtdAcqu.exe
D:\Program Files\AllWallpapersLite\awplite.exe
D:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
D:\WINDOWS\system32\wscntfy.exe
d:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
D:\Program Files\ThreatFire\TFGui.exe
D:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Wimpy\wimpy_flv_player_pc\FLVplayr.exe
D:\Program Files\Wimpy\wimpy_flv_player_pc\FLVplayr.exe
C:\Program Files\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://cgi.verizon.net/bookmarks/bmredir.a…mp;bm=ho_search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Advanced Searchbar - {57F02779-3D88-4958-8AD3-83C12D86ADC7} - D:\Program Files\AdvancedSearchbar\advancedsearchbar.dll
O3 - Toolbar: Advanced Searchbar - {57F02779-3D88-4958-8AD3-83C12D86ADC7} - D:\Program Files\AdvancedSearchbar\advancedsearchbar.dll
O4 - HKLM\..\Run: [JMB36X IDE Setup] D:\WINDOWS\RaidTool\xInsIDE.exe
O4 - HKLM\..\Run: [36X Raid Configurer] D:\WINDOWS\system32\xRaidSetup.exe boot
O4 - HKLM\..\Run: [StartCCC] "d:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [Verizon_McciTrayApp] D:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [LanguageShortcut] "D:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] D:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [NBKeyScan] "D:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [AVP] "D:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe"
O4 - HKLM\..\Run: [CTSysVol] D:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] D:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [ThreatFire] D:\Program Files\ThreatFire\TFTray.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Gadwin PrintScreen] D:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe /nosplash
O4 - HKCU\..\Run: [Creative Detector] "D:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [MtdAcqu] "D:\Program Files\Creative\MediaSource5\MtdAcqu.exe" /s
O4 - HKCU\..\Run: [awplite] D:\Program Files\AllWallpapersLite\awplite.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = D:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download with &Shareaza - res://D:\Program Files\Shareaza Pro\Plugins\RazaWebHook.dll/3000
O8 - Extra context menu item: ShaPlus Google Translator - res://D:\Program Files\ShaPlus Google Translator\GoogleTranslator.dll/ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - D:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\SCIEPlgn.dll
O9 - Extra button: Advanced Searchbar - {57F02779-3D88-4958-8AD3-83C12D86ADC7} - D:\Program Files\AdvancedSearchbar\advancedsearchbar.dll
O9 - Extra 'Tools' menuitem: Advanced Searchbar - {57F02779-3D88-4958-8AD3-83C12D86ADC7} - D:\Program Files\AdvancedSearchbar\advancedsearchbar.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - D:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - D:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: d:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: vzTCPConfig - http://www2.verizon.net/help/fios_settings…vzTCPConfig.CAB
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon…DSL/tgctlcm.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/softwareupdate/su/…031/CTSUEng.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqaio2/downloads/sysinfo.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h20264.www2.hp.com/ediags/dd/instal…nosticsxp2k.cab
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/inst…ctDetection.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1205833221765
O16 - DPF: {85D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin class) - http://secure2.comned.com/signuptemplates/…login-devel.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shock…ash/swflash.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/softwareupdate/su/…15035/CTPID.cab
O20 - Winlogon Notify: klogon - D:\WINDOWS\system32\klogon.dll
O20 - Winlogon Notify: WgaLogon - D:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - D:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Apple Mobile Device - Apple Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - D:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - D:\WINDOWS\system32\ati2sgag.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - D:\WINDOWS\ATKKBService.exe
O23 - Service: Kaspersky Anti-Virus 7.0 (AVP) - Unknown owner - D:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe" -r (file missing)
O23 - Service: Bonjour Service - Apple Inc. - D:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - D:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - D:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - D:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - D:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: ThreatFire - PC Tools - D:\Program Files\ThreatFire\TFService.exe
Thank you for any help you can offer me.
Linda
Logfile of HijackThis v1.99.1
Scan saved at 18:05: VIRUS ALERT!, on 7/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\csrss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\WINDOWS\ATKKBService.exe
D:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
D:\Program Files\Bonjour\mDNSResponder.exe
D:\WINDOWS\system32\CTsvcCDA.exe
D:\WINDOWS\system32\svchost.exe
D:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\CyberLink\Shared Files\RichVideo.exe
D:\WINDOWS\system32\svchost.exe
D:\Program Files\ThreatFire\TFService.exe
D:\WINDOWS\system32\MsPMSPSv.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\System32\alg.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Verizon\McciTrayApp.exe
d:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
D:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
D:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
D:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
D:\WINDOWS\CTHELPER.EXE
D:\Program Files\ThreatFire\TFTray.exe
D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
D:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
D:\Program Files\Creative\MediaSource5\MtdAcqu.exe
D:\Program Files\AllWallpapersLite\awplite.exe
D:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
D:\WINDOWS\system32\wscntfy.exe
d:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
D:\Program Files\ThreatFire\TFGui.exe
D:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Wimpy\wimpy_flv_player_pc\FLVplayr.exe
D:\Program Files\Wimpy\wimpy_flv_player_pc\FLVplayr.exe
C:\Program Files\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://cgi.verizon.net/bookmarks/bmredir.a…mp;bm=ho_search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Advanced Searchbar - {57F02779-3D88-4958-8AD3-83C12D86ADC7} - D:\Program Files\AdvancedSearchbar\advancedsearchbar.dll
O3 - Toolbar: Advanced Searchbar - {57F02779-3D88-4958-8AD3-83C12D86ADC7} - D:\Program Files\AdvancedSearchbar\advancedsearchbar.dll
O4 - HKLM\..\Run: [JMB36X IDE Setup] D:\WINDOWS\RaidTool\xInsIDE.exe
O4 - HKLM\..\Run: [36X Raid Configurer] D:\WINDOWS\system32\xRaidSetup.exe boot
O4 - HKLM\..\Run: [StartCCC] "d:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [Verizon_McciTrayApp] D:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [LanguageShortcut] "D:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] D:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [NBKeyScan] "D:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [AVP] "D:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe"
O4 - HKLM\..\Run: [CTSysVol] D:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] D:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [ThreatFire] D:\Program Files\ThreatFire\TFTray.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Gadwin PrintScreen] D:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe /nosplash
O4 - HKCU\..\Run: [Creative Detector] "D:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [MtdAcqu] "D:\Program Files\Creative\MediaSource5\MtdAcqu.exe" /s
O4 - HKCU\..\Run: [awplite] D:\Program Files\AllWallpapersLite\awplite.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = D:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download with &Shareaza - res://D:\Program Files\Shareaza Pro\Plugins\RazaWebHook.dll/3000
O8 - Extra context menu item: ShaPlus Google Translator - res://D:\Program Files\ShaPlus Google Translator\GoogleTranslator.dll/ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - D:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\SCIEPlgn.dll
O9 - Extra button: Advanced Searchbar - {57F02779-3D88-4958-8AD3-83C12D86ADC7} - D:\Program Files\AdvancedSearchbar\advancedsearchbar.dll
O9 - Extra 'Tools' menuitem: Advanced Searchbar - {57F02779-3D88-4958-8AD3-83C12D86ADC7} - D:\Program Files\AdvancedSearchbar\advancedsearchbar.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - D:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - D:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: d:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: vzTCPConfig - http://www2.verizon.net/help/fios_settings…vzTCPConfig.CAB
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon…DSL/tgctlcm.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/softwareupdate/su/…031/CTSUEng.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqaio2/downloads/sysinfo.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h20264.www2.hp.com/ediags/dd/instal…nosticsxp2k.cab
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/inst…ctDetection.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1205833221765
O16 - DPF: {85D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin class) - http://secure2.comned.com/signuptemplates/…login-devel.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/pub/shock…ash/swflash.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/softwareupdate/su/…15035/CTPID.cab
O20 - Winlogon Notify: klogon - D:\WINDOWS\system32\klogon.dll
O20 - Winlogon Notify: WgaLogon - D:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - D:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Apple Mobile Device - Apple Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - D:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - D:\WINDOWS\system32\ati2sgag.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - D:\WINDOWS\ATKKBService.exe
O23 - Service: Kaspersky Anti-Virus 7.0 (AVP) - Unknown owner - D:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe" -r (file missing)
O23 - Service: Bonjour Service - Apple Inc. - D:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - D:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - D:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - D:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - D:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: ThreatFire - PC Tools - D:\Program Files\ThreatFire\TFService.exe
Thank you for any help you can offer me.
Linda