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Spyware / Malware / Virus Removal

[Resolved] two computers with viruses

11 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Hello again,

I had norton installed on two computers and both of them have gotten viruses. I have installed another antivirus program but I am still having problems.

Logfile of HijackThis v1.99.1
Scan saved at 9:50:32 PM, on 7/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\ICO.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\Belkin\Belkin 802.11g Wireless PCI Card Configuration Utility\utility.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\Program Files\Java\jre1.6.0_03\bin\jucheck.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Documents and Settings\jadeypooh\Local Settings\Temporary Internet Files\Content.IE5\LQ1XTRE8\HijackThis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: (no name) - {03657894-7C44-4EF3-A162-E70D19564373} - (no file)
O2 - BHO: (no name) - {37466998-84CB-4F00-ACEA-4BD3B218CC37} - C:\WINDOWS\system32\nnnkHbXP.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: (no name) - {6AC78286-9338-4B32-98E2-E08E029A5244} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {82336A8D-6CD0-4647-B791-75FCA8CF2B39} - C:\WINDOWS\system32\qoMcyVPf.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: {27c53caa-722c-9c29-3ab4-19ac29fa5b0c} - {c0b5af92-ca91-4ba3-92c9-c227aac35c72} - C:\WINDOWS\system32\xcfszf.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [PMX Daemon] ICO.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Windows Controls Center] winudmr.exe
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [BM5bf17611] Rundll32.exe "C:\WINDOWS\system32\jxkatinw.dll",s
O4 - HKLM\..\Run: [58c2458d] rundll32.exe "C:\WINDOWS\system32\mrvcdwra.dll",b
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - Global Startup: Belkin 802.11g Wireless PCI Card Configuration Utility.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\SCIEPlgn.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1198640155906
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/en/10/install/gtdownde.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: jkkHWMDT - C:\WINDOWS\
O20 - Winlogon Notify: klogon - C:\WINDOWS\system32\klogon.dll
O20 - Winlogon Notify: qoMcyVPf - C:\WINDOWS\SYSTEM32\qoMcyVPf.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Kaspersky Anti-Virus 7.0 (AVP) - Unknown owner - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe" -r (file missing)
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
Post #2
Hello

Please download Runscanner to your desktop and run it.
  • When the first page comes up select Beginner Mode
  • On the next page select Save a binary .Run file (Recommended) then click Start full scan at the top.
  • At this time Runscanner.exe may request access to the Internet through your firewall please allow it to do so, it will then run for two or three minutes.
  • On completion it will ask for a location to save the file and a name. It will do this for both the .run file and the log file
  • Call the .run file "Select a name" and save it to your desktop. You will see the .run file on your desktop. Upload that file here. If the forum doesn't let you upload it then please zip the .run file by right clicking and selecting send to Zip file

Then upload that as an attachment in your next post (you may have to zip the .run file to upload it here).
Post #4
Hello

Download the attachment at the end of this post (this will be your runscanner file fixed by me)

  • Unzip it to your desktop then double click the runscanner icon this will run the program.
  • You will notice several entries in red.
  • Click the button at the top called Fix selected items
  • Accept the warning(s) and repeat until they are all gone.
  • Reboot your PC



Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • If your anti-virus or firewall complains, please allow this script to run as it is not malicious.
  • When it has finished, dss will open two Notepads main.txt and extra.txt – please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

Attachments:

Post #5
Okay here is the main text

Deckard's System Scanner v20071014.68
Run by [removed] on 2008-07-14 13:46:48
Computer is in Normal Mode.
——————————————————————————–

– System Restore ————————————————————–

Successfully created a Deckard's System Scanner Restore Point.


– Last 5 Restore Point(s) –
37: 2008-07-14 18:46:59 UTC - RP37 - Deckard's System Scanner Restore Point
36: 2008-07-14 03:57:40 UTC - RP36 - Installed Java™ 6 Update 5
35: 2008-07-11 12:12:06 UTC - RP35 - Software Distribution Service 3.0
34: 2008-07-11 08:00:28 UTC - RP34 - Software Distribution Service 3.0
33: 2008-07-10 11:56:33 UTC - RP33 - Software Distribution Service 3.0


– First Restore Point –
1: 2008-06-25 01:22:07 UTC - RP1 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 503 MiB (512 MiB recommended).


– HijackThis (run as jadeypooh.exe) ——————————————-

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:49:18 PM, on 7/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\ICO.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\Program Files\Belkin\Belkin 802.11g Wireless PCI Card Configuration Utility\utility.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\jadeypooh\Desktop\dss.exe
C:\DOCUME~1\JADEYP~1\Desktop\jadeypooh.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: (no name) - {37466998-84CB-4F00-ACEA-4BD3B218CC37} - C:\WINDOWS\system32\nnnkHbXP.dll (file missing)
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {82336A8D-6CD0-4647-B791-75FCA8CF2B39} - C:\WINDOWS\system32\qoMcyVPf.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [PMX Daemon] ICO.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - Global Startup: Belkin 802.11g Wireless PCI Card Configuration Utility.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\SCIEPlgn.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/…lscbase5036.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1198640155906
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/en/10/install/gtdownde.cab
O20 - Winlogon Notify: qoMcyVPf - qoMcyVPf.dll (file missing)
O23 - Service: Kaspersky Anti-Virus 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

–
End of file - 7631 bytes

– File Associations ———————————————————–

All associations okay.


– Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ———————

R2 MDC8021X (AEGIS Protocol (IEEE 802.1x) v2.3.1.9) - c:\windows\system32\drivers\mdc8021x.sys
Post #6
Now here is the extra.txt

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
——————————————————————————–

– System Information ———————————————————-

Microsoft Windows XP Professional (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Pentium® 4 CPU 2.80GHz
CPU 1: Intel® Pentium® 4 CPU 2.80GHz
Percentage of Memory in Use: 75%
Physical Memory (total/avail): 502.07 MiB / 125.29 MiB
Pagefile Memory (total/avail): 1227.03 MiB / 934.66 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1936.66 MiB

C: is Fixed (NTFS) - 69.82 GiB total, 41.27 GiB free.
D: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - WDC WD800JD-75MSA1 - 74.5 GiB - 3 partitions
\PARTITION0 - Unknown - 39.19 MiB
\PARTITION1 (bootable) - Installable File System - 69.82 GiB - C:
\PARTITION2 - Unknown - 4.64 GiB



– Security Center ————————————————————-

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

FirstRunDisabled is set.
AntivirusOverride is set.

AV: Kaspersky Anti-Virus v7.0.1.325 (Kaspersky Lab)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:Yahoo! FT Server"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\CyberLink\\PowerDVD\\PowerDVD.exe"="C:\\Program Files\\CyberLink\\PowerDVD\\PowerDVD.exe:*:Enabled:CyberLink PowerDVD"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"


– Environment Variables ——————————————————-

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\jadeypooh\Application Data
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=J3
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\jadeypooh
LOGONSERVER=\\J3
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\WBEM;C:\Program Files\Common Files\Roxio Shared\DLLShared\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 9, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0409
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\JADEYP~1\LOCALS~1\Temp
TMP=C:\DOCUME~1\JADEYP~1\LOCALS~1\Temp
USERDOMAIN=J3
USERNAME=jadeypooh
USERPROFILE=C:\Documents and Settings\jadeypooh
windir=C:\WINDOWS
__COMPAT_LAYER=EnableNXShowUI


– User Profiles —————————————————————

jadeypooh (admin)
Administrator (new local, admin)


– Add/Remove Programs ———————————————————

–> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Anchor Service CS3 –> MsiExec.exe /I{90176341-0A8B-4CCC-A78D-F862228A6B95}
Adobe Asset Services CS3 –> MsiExec.exe /I{6FF5DD7A-FE28-4439-B8CF-1E9AF4EA0A61}
Adobe Bridge CS3 –> MsiExec.exe /I{9C9824D9-9000-4373-A6A5-D0E5D4831394}
Adobe Bridge Start Meeting –> MsiExec.exe /I{08B32819-6EEF-4057-AEDA-5AB681A36A23}
Adobe Camera Raw 4.0 –> MsiExec.exe /I{B3BF6689-A81D-40D8-9A86-4AC4ACD9FC1C}
Adobe CMaps –> MsiExec.exe /I{A2B242BD-FF8D-4840-9DAA-9170EABEC59C}
Adobe Color - Photoshop Specific –> MsiExec.exe /I{A2D81E70-2A98-4A08-A628-94388B063C5E}
Adobe Color Common Settings –> MsiExec.exe /I{DADD7B8A-BCB0-44F5-967A-ECB6B4F2ECD9}
Adobe Color EU Extra Settings –> MsiExec.exe /I{51846830-E7B2-4218-8968-B77F0FF475B8}
Adobe Color JA Extra Settings –> MsiExec.exe /I{DD7DB3C5-6FA3-4FA3-8A71-C2F2940EB029}
Adobe Color NA Recommended Settings –> MsiExec.exe /I{95655ED4-7CA5-46DF-907F-7144877A32E5}
Adobe Default Language CS3 –> MsiExec.exe /I{B9B35331-B7E4-4E5C-BF4C-7BC87856124D}
Adobe Device Central CS3 –> MsiExec.exe /I{8D2BA474-F406-4710-9AE4-D4F22D21F0DD}
Adobe ExtendScript Toolkit 2 –> MsiExec.exe /I{C2D69781-F392-4118-A5A7-C7E9C38DBFC2}
Adobe Flash Player ActiveX –> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Fonts All –> MsiExec.exe /I{6ABE0BEE-D572-4FE8-B434-9E72A289431B}
Adobe Help Viewer CS3 –> MsiExec.exe /I{04AF207D-9A77-465A-8B76-991F6AB66245}
Adobe Linguistics CS3 –> MsiExec.exe /I{54793AA1-5001-42F4-ABB6-C364617C6078}
Adobe PDF Library Files –> MsiExec.exe /I{D2559B88-CC9D-4B48-81BB-F492BAA9C48C}
Adobe Photoshop CS3 –> C:\Program Files\Common Files\Adobe\Installers\719d6f144d0c086a0dfa7ff76bb9ac1\Setup.exe
Adobe Photoshop CS3 –> MsiExec.exe /I{3D7E3EC9-46CF-4359-9289-39CE01DFB82F}
Adobe Setup –> MsiExec.exe /I{FF11004C-F42A-4A31-9BCF-7F5C8FDBE53C}
Adobe Stock Photos CS3 –> MsiExec.exe /I{29E5EA97-5F74-4A57-B8B2-D4F169117183}
Adobe Type Support –> MsiExec.exe /I{8E6808E2-613D-4FCD-81A2-6C8FA8E03312}
Adobe Update Manager CS3 –> MsiExec.exe /I{E69AE897-9E0B-485C-8552-7841F48D42D8}
Adobe Version Cue CS3 Client –> MsiExec.exe /I{D0DFF92A-492E-4C40-B862-A74A173C25C5}
Adobe WinSoft Linguistics Plugin –> MsiExec.exe /I{184CE391-7E0E-4C63-9935-D7A10EDFD3C6}
Adobe XMP Panels CS3 –> MsiExec.exe /I{802771A9-A856-4A41-ACF7-1450E523C923}
AT&T Yahoo! Applications –> C:\PROGRA~1\Yahoo!\Common\uninstall.exe
ATI - Software Uninstall Utility –> C:\Program Files\ATI Technologies\UninstallAll\AtiCimUn.exe
ATI Parental Control –> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\9\INTEL3~1\IDriver.exe /M{390FF986-468D-4CA9-8830-2C4B313F447F} /l1033
Belkin 802.11g Wireless PCI Card –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{59C2635E-336A-4CDF-8936-994F989E67D1}\Setup.exe"
CCleaner (remove only) –> "C:\Program Files\CCleaner\uninst.exe"
Dell Support Center –> MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
DellSupport –> MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
ESPNMotion –> C:\PROGRA~1\ESPNMO~1\UNWISE.EXE /u C:\PROGRA~1\ESPNMO~1\INSTALL.LOG
GemMaster Mystic –> "C:\Program Files\GemMaster\uninstallgemmaster.exe"
Google Toolbar for Internet Explorer –> MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29}
Google Toolbar for Internet Explorer –> regsvr32 /u /s "c:\program files\google\googletoolbar2.dll"
HijackThis 2.0.2 –> "C:\Documents and Settings\jadeypooh\Desktop\HijackThis.exe" /uninstall
Intel® 537EP V9x DF PCI Modem –> rundll32 IntelCci.dll,iSMUninstallation "Intel® 537EP V9x DF PCI Modem"
Intel® Graphics Media Accelerator Driver –> RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx2ID PCI\VEN_8086&DEV_2782 PCI\VEN_8086&DEV_2582
Intel® PRO Network Connections Drivers –> Prounstl.exe
Java™ 6 Update 3 –> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
Java™ 6 Update 5 –> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
jv16 PowerTools 2008 –> "C:\Program Files\jv16 PowerTools 2008\unins000.exe"
Kaspersky Anti-Virus 7.0 –> MsiExec.exe /I{4B9BB601-13E9-4042-A3BC-E7955BF4A98F}
Kaspersky Anti-Virus 7.0 –> MsiExec.exe /I{4B9BB601-13E9-4042-A3BC-E7955BF4A98F}
Mouse Suite for Desktop Computers –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{448E2D77-E504-4221-B2C2-93646B344729}\Setup.exe" -l0x9 -removeonly
Otto –> "C:\Program Files\EnglishOtto\uninstallotto.exe"
Outerinfo –> "C:\Program Files\Common Files\Yazzle1281OinUninstaller.exe"
PDF Settings –> MsiExec.exe /I{AC5B0C19-D851-42F4-BDA0-410ECF7F70A5}
PowerDVD –> "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\Setup.exe" -l0x000409 /z-uninstall
Registry Mechanic 6.0 –> "C:\Program Files\Registry Mechanic\unins000.exe"
Security Update for CAPICOM (KB931906) –> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) –> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
SigmaTel Audio –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A462213D-EED4-42C2-9A60-7BDD4D4B0B17}\setup.exe" -l0x9 -remove -removeonly
Sonic CinePlayer Decoder Pack –> MsiExec.exe /I{9437D30F-C828-4576-88E4-5CB6B78726AD}
Sonic Encoders –> MsiExec.exe /I{9941F0AA-B903-4AF4-A055-83A9815CC011}
The Sims 2 –> C:\Program Files\EA GAMES\The Sims 2\EAUninstall.exe
The Sims 2 Family Fun Stuff –> C:\Program Files\EA GAMES\The Sims 2 Family Fun Stuff\EAUninstall.exe
The Sims 2 Glamour Life Stuff –> C:\Program Files\EA GAMES\The Sims 2 Glamour Life Stuff\EAUninstall.exe
The Sims 2 Nightlife –> C:\Program Files\EA GAMES\The Sims 2 Nightlife\EAUninstall.exe
The Sims 2 Open For Business –> C:\Program Files\EA GAMES\The Sims 2 Open For Business\EAUninstall.exe
The Sims 2 University –> C:\Program Files\EA GAMES\The Sims 2 University\EAUninstall.exe
The Sims™ 2 Bon Voyage –> C:\Program Files\EA GAMES\The Sims 2 Bon Voyage\EAUninstall.exe
The Sims™ 2 H&M® Fashion Stuff –> C:\Program Files\EA GAMES\The Sims 2 H&M® Fashion Stuff\EAUninstall.exe
The Sims™ 2 Teen Style Stuff –> C:\Program Files\EA GAMES\The Sims 2 Teen Style Stuff\EAUninstall.exe
Update Rollup 2 for Windows XP Media Center Edition 2005 –> C:\WINDOWS\$NtUninstallKB900325$\spuninst\spuninst.exe
Windows Live OneCare safety scanner –> RunDll32.exe "C:\Program Files\Windows Live Safety Center\wlscCore.dll",UninstallFunction WLSC_SCANNER_PRODUCT
Windows Media Format 11 runtime –> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows XP Media Center Edition 2005 KB908250 –> "C:\WINDOWS\$NtUninstallKB908250$\spuninst\spuninst.exe"
WordPerfect Office 12 –> MsiExec.exe /I{AF19F291-F22F-4798-9662-525305AE9E48}
Zune –> MsiExec.exe /X{FE0256DB-509C-40AC-B888-2543AD4298E6}
Zune Language Pack (ES) –> MsiExec.exe /I{EE4ACABF-531E-419A-9225-B8E0FA4955AF}
Zune Language Pack (FR) –> MsiExec.exe /I{0076E1AC-9E7B-4B9F-A62A-4CC9511AD8E3}


– Application Event Log ——————————————————-

Event Record #/Type12717 / Error
Event Submitted/Written: 07/13/2008 02:48:45 AM
Event ID/Source: 1000 / Application Error
Event Description:
Faulting application powerdvd.exe, version 7.0.2602.0, faulting module msvcr71.dll, version 7.10.3052.4, fault address 0x00010440.
Processing media-specific event for [powerdvd.exe!ws!]

Event Record #/Type12712 / Error
Event Submitted/Written: 07/12/2008 11:30:26 AM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application PowerDVD.exe, version 7.0.2602.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type12700 / Error
Event Submitted/Written: 07/09/2008 08:45:32 PM
Event ID/Source: 1000 / Application Error
Event Description:
Faulting application powerdvd.exe, version 7.0.2602.0, faulting module msvcr71.dll, version 7.10.3052.4, fault address 0x00010440.
Processing media-specific event for [powerdvd.exe!ws!]

Event Record #/Type12695 / Error
Event Submitted/Written: 07/09/2008 02:46:03 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application ybrowser.exe, version 2006.8.11.1, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type12684 / Error
Event Submitted/Written: 07/08/2008 11:28:57 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application PowerDVD.exe, version 7.0.2602.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.



– Security Event Log ———————————————————-

No Errors/Warnings found.


– System Event Log ————————————————————

Event Record #/Type31531 / Warning
Event Submitted/Written: 07/14/2008 11:12:42 AM
Event ID/Source: 36 / W32Time
Event Description:
The time service has not been able to synchronize the system time
for 49152 seconds because none of the time providers has been able to
provide a usable time stamp. The system clock is unsynchronized.

Event Record #/Type31485 / Warning
Event Submitted/Written: 07/13/2008 07:11:36 PM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 00115065818B. The following
error occurred:
%%121.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Event Record #/Type31484 / Warning
Event Submitted/Written: 07/13/2008 04:20:48 PM
Event ID/Source: 36 / W32Time
Event Description:
The time service has not been able to synchronize the system time
for 49152 seconds because none of the time providers has been able to
provide a usable time stamp. The system clock is unsynchronized.

Event Record #/Type31483 / Warning
Event Submitted/Written: 07/13/2008 02:41:19 PM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 00115065818B. The following
error occurred:
%%121.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Event Record #/Type31478 / Error
Event Submitted/Written: 07/13/2008 11:41:28 AM
Event ID/Source: 55 / Ntfs
Event Description:
The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume C:.



– End of Deckard's System Scanner: finished at 2008-07-14 13:50:47 ————
Post #7
Hello

1. Please re-open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below(if present):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
O2 - BHO: (no name) - {37466998-84CB-4F00-ACEA-4BD3B218CC37} - C:\WINDOWS\system32\nnnkHbXP.dll (file missing)
O2 - BHO: (no name) - {82336A8D-6CD0-4647-B791-75FCA8CF2B39} - C:\WINDOWS\system32\qoMcyVPf.dll (file missing)
O20 - Winlogon Notify: qoMcyVPf - qoMcyVPf.dll (file missing)

2. Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.




Please download the OTMoveIt2 by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt2.exe to run it.
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    [kill explorer]
C:\WINDOWS\system32\PXbHknnn.ini2
C:\Program Files\Common Files\Yazzle1281OinUninstaller.exe
C:\WINDOWS\system32\mmmTvyay.ini2
C:\WINDOWS\system32\WFeKmnnn.ini2
C:\is15932.exe
C:\WINDOWS\system32\awtsppmn.dll
C:\WINDOWS\system32\baebaabfaf_z.dll
purity 
EmptyTemp
[start explorer]
  • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the light Yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
  • Close OTMoveIt2
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.




Backup Your Registry with ERUNT
  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.
Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe




Now we need to fix your problems by making a .reg file. Copy the code below into a Notepad file. Name the file as fix.reg, change the "Save as Type" to "All files" and save it on the desktop.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Lsa]
"Authentication Packages"=hex(7):6d,00,73,00,76,00,31,00,5f,00,30,00,00,00,00,\
00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{82336A8D-6CD0-4647-B791-75FCA8CF2B39}"=-

[-HKEY_CLASSES_ROOT\CLSID\{82336A8D-6CD0-4647-B791-75FCA8CF2B39}]


Then double click on the fix.reg file, when it prompts to merge click "Yes".



Reboot and post a new DSS log
Post #8
ok here is the otmoveit2 file Explorer killed successfully C:\WINDOWS\system32\PXbHknnn.ini2 moved successfully. C:\Program Files\Common Files\Yazzle1281OinUninstaller.exe moved successfully. C:\WINDOWS\system32\mmmTvyay.ini2 moved successfully. C:\WINDOWS\system32\WFeKmnnn.ini2 moved successfully. C:\is15932.exe moved successfully. LoadLibrary failed for C:\WINDOWS\system32\awtsppmn.dll C:\WINDOWS\system32\awtsppmn.dll NOT unregistered. C:\WINDOWS\system32\awtsppmn.dll moved successfully. LoadLibrary failed for C:\WINDOWS\system32\baebaabfaf_z.dll C:\WINDOWS\system32\baebaabfaf_z.dll NOT unregistered. C:\WINDOWS\system32\baebaabfaf_z.dll moved successfully. < purity > < EmptyTemp > File delete failed. C:\DOCUME~1\JADEYP~1\LOCALS~1\Temp\~DFEEAB.tmp scheduled to be deleted on reboot. Temp folders emptied. IE temp folders emptied. Explorer started successfully OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 07142008_142124 Files moved on Reboot… C:\DOCUME~1\JADEYP~1\LOCALS~1\Temp\~DFEEAB.tmp moved successfully.
Post #9
Ok. here is my new dss log

Deckard's System Scanner v20071014.68
Run by [removed] on 2008-07-14 14:42:17
Computer is in Normal Mode.
——————————————————————————–

Total Physical Memory: 503 MiB (512 MiB recommended).


– HijackThis (run as jadeypooh.exe) ——————————————-

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:42:27 PM, on 7/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\ICO.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\Program Files\Belkin\Belkin 802.11g Wireless PCI Card Configuration Utility\utility.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\jadeypooh\Desktop\dss.exe
C:\DOCUME~1\JADEYP~1\Desktop\JADEYP~1.EXE

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [PMX Daemon] ICO.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - Global Startup: Belkin 802.11g Wireless PCI Card Configuration Utility.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\SCIEPlgn.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/…lscbase5036.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1198640155906
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/en/10/install/gtdownde.cab
O23 - Service: Kaspersky Anti-Virus 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

–
End of file - 6853 bytes

– Files created between 2008-06-14 and 2008-07-14 —————————–

2008-07-13 22:18:46 0 d——– C:\Program Files\Windows Live Safety Center
2008-06-24 18:12:53 0 d——– C:\WINDOWS\Prefetch
2008-06-24 00:12:38 0 d——– C:\WINDOWS\system32\appmgmt
2008-06-24 00:06:47 0 d–h—– C:\Documents and Settings\Administrator\Templates
2008-06-24 00:06:47 0 dr——- C:\Documents and Settings\Administrator\Start Menu
2008-06-24 00:06:47 0 dr-h—– C:\Documents and Settings\Administrator\SendTo
2008-06-24 00:06:47 0 d–h—– C:\Documents and Settings\Administrator\Recent
2008-06-24 00:06:47 0 d–h—– C:\Documents and Settings\Administrator\PrintHood
2008-06-24 00:06:47 0 d–h—– C:\Documents and Settings\Administrator\NetHood
2008-06-24 00:06:47 0 d——– C:\Documents and Settings\Administrator\My Documents
2008-06-24 00:06:47 0 d–h—– C:\Documents and Settings\Administrator\Local Settings
2008-06-24 00:06:47 0 d——– C:\Documents and Settings\Administrator\Favorites
2008-06-24 00:06:47 0 d——– C:\Documents and Settings\Administrator\Desktop
2008-06-24 00:06:47 0 d—s—- C:\Documents and Settings\Administrator\Cookies
2008-06-24 00:06:47 0 dr-h—– C:\Documents and Settings\Administrator\Application Data
2008-06-24 00:06:47 0 d—s—- C:\Documents and Settings\Administrator\Application Data\Microsoft
2008-06-24 00:06:46 524288 –ah—– C:\Documents and Settings\Administrator\NTUSER.DAT
2008-06-24 00:06:01 0 d——– C:\WINDOWS\CSC
2008-06-24 00:02:21 0 dr-h—– C:\Documents and Settings\jadeypooh\Recent
2008-06-23 23:21:04 96966 –a—— C:\WINDOWS\system32\drivers\klin.dat
2008-06-23 23:21:04 88774 –a—— C:\WINDOWS\system32\drivers\klick.dat
2008-06-23 23:19:28 8567584 –ahs—- C:\WINDOWS\system32\drivers\fidbox.dat
2008-06-23 23:19:27 442656 –ahs—- C:\WINDOWS\system32\drivers\fidbox2.dat
2008-06-23 23:19:26 0 d——– C:\Program Files\Kaspersky Lab
2008-06-23 23:19:26 0 d——– C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2008-06-23 22:14:42 0 d——– C:\Documents and Settings\All Users\Application Data\Kaspersky Lab Setup Files


– Find3M Report —————————————————————

2008-07-14 14:21:24 0 d——– C:\Program Files\Common Files
2008-07-13 23:02:10 0 d——– C:\Program Files\Java
2008-07-13 21:40:29 0 d——– C:\Documents and Settings\jadeypooh\Application Data\Yahoo!
2008-07-05 16:06:23 0 d——– C:\Documents and Settings\jadeypooh\Application Data\Adobe
2008-06-24 17:21:16 34344 –a—— C:\WINDOWS\system32\emptyregdb.dat
2008-06-23 23:04:32 0 d——– C:\Program Files\Common Files\Symantec Shared


– Registry Dump —————————————————————

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [08/05/2005 02:56 PM]
"PMX Daemon"="ICO.EXE" [06/09/2006 01:47 PM C:\WINDOWS\system32\ico.exe]
"ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [08/11/2005 04:30 PM]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [08/11/2005 04:30 PM]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [11/15/2007 10:24 AM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [02/22/2008 04:25 AM]
"YBrowser"="C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe" [07/21/2006 05:19 PM]
"Zune Launcher"="c:\Program Files\Zune\ZuneLauncher.exe" [11/15/2007 10:51 PM]
"RemoteControl"="C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" [02/07/2007 05:24 PM]
"LanguageShortcut"="C:\Program Files\CyberLink\PowerDVD\Language\Language.exe" [02/07/2007 05:21 PM]
"RegistryMechanic"="" []
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [11/15/2007 10:23 AM]
"AVP"="C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe" [02/08/2008 06:36 PM]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [03/23/2006 09:17 PM]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [03/23/2006 09:13 PM]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [03/23/2006 09:17 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [03/15/2007 01:09 PM]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 11:24 AM]
"Yahoo! Pager"="C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.exe" [08/30/2007 06:43 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Belkin 802.11g Wireless PCI Card Configuration Utility.lnk - C:\Program Files\Belkin\Belkin 802.11g Wireless PCI Card Configuration Utility\utility.exe [12/25/2007 4:40:48 PM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme




– End of Deckard's System Scanner: finished at 2008-07-14 14:43:31 ————
Post #10
Hello

Please do an online scan with Kaspersky WebScanner

Make sure you are using Internet Explorer for this. Click on Kaspersky Online Scanner and click Accept

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Post #11
Sorry for the delay.. Here is my Kaspersky online report KASPERSKY ONLINE SCANNER REPORT Monday, July 14, 2008 10:10:42 PM Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.98.0 Kaspersky Anti-Virus database last update: 14/07/2008 Kaspersky Anti-Virus database records: 953481 Scan Settings Scan using the following antivirus database extended Scan Archives true Scan Mail Bases true Scan Target My Computer C:\ D:\ Scan Statistics Total number of scanned objects 89994 Number of viruses found 4 Number of infected objects 8 Number of suspicious objects 0 Duration of the scan process 00:50:47 Infected Object Name Virus Name Last Action C:\Deckard\System Scanner\20080714144214\backup\DOCUME~1\JADEYP~1\LOCALS~1\Temp\MPSampleSubmit\cofb.exe.xor Infected: Trojan.Win32.StartPage.bhg skipped C:\Deckard\System Scanner\20080714144214\backup\DOCUME~1\JADEYP~1\LOCALS~1\Temp\wavvsnet.exe Infected: Trojan-Downloader.Win32.Small.xpq skipped C:\Deckard\System Scanner\20080714144214\backup\DOCUME~1\JADEYP~1\LOCALS~1\Temp\yazzsnet.exe/data0003 Infected: Trojan.Win32.Scapur.k skipped C:\Deckard\System Scanner\20080714144214\backup\DOCUME~1\JADEYP~1\LOCALS~1\Temp\yazzsnet.exe NSIS: infected - 1 skipped C:\Deckard\System Scanner\20080714144214\backup\WINDOWS\temp\PR63.tmp/data0003 Infected: Trojan.Win32.Scapur.k skipped C:\Deckard\System Scanner\20080714144214\backup\WINDOWS\temp\PR63.tmp NSIS: infected - 1 skipped C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP7\Report\02f1_File_Monitoring_eventlog.rpt Object is locked skipped C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP7\Report\02f3_Web_Monitoring_eventlog.rpt Object is locked skipped C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP7\Report\detected.idx Object is locked skipped C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP7\Report\detected.rpt Object is locked skipped C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP7\Report\eventlog.rpt Object is locked skipped C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP7\Report\report.rpt Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\22d3899d3da604b85f1f5bf7e8d02749_359fc7a8-aa53-4560-b8b9-b762cbef4f06 Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\eHome\logs\ehRecvr.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\SupportSoft\DellSupportCenter\SYSTEM\state\logs\sprtcmd.log Object is locked skipped C:\Documents and Settings\jadeypooh\Application Data\GTek\GTUpdate\AUpdate\DellSupport\DSAgnt.log Object is locked skipped C:\Documents and Settings\jadeypooh\Application Data\GTek\GTUpdate\AUpdate\DellSupport\DSAgnt_GTActions.log Object is locked skipped C:\Documents and Settings\jadeypooh\Application Data\GTek\GTUpdate\AUpdate\DellSupport\gdql_d_DSAgnt.log Object is locked skipped C:\Documents and Settings\jadeypooh\Application Data\GTek\GTUpdate\AUpdate\DellSupport\glog.log Object is locked skipped C:\Documents and Settings\jadeypooh\Cookies\index.dat Object is locked skipped C:\Documents and Settings\jadeypooh\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\jadeypooh\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\jadeypooh\Local Settings\Application Data\SupportSoft\DellSupportCenter\jadeypooh\state\logs\sprtcmd.log Object is locked skipped C:\Documents and Settings\jadeypooh\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\jadeypooh\Local Settings\Temp\~DFF3F9.tmp Object is locked skipped C:\Documents and Settings\jadeypooh\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped C:\Documents and Settings\jadeypooh\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\jadeypooh\NTUSER.DAT Object is locked skipped C:\Documents and Settings\jadeypooh\NTUser.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped C:\System Volume Information\_restore{9E8223E2-30DF-4EC8-8F19-D93AD470D505}\RP40\change.log Object is locked skipped C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped C:\WINDOWS\ModemLog_Intel® 537EP V9x DF PCI Modem.txt Object is locked skipped C:\WINDOWS\Registration\{02D4B3F1-FD88-11D1-960D-00805FC79235}.{9487960D-21AD-450A-B6F2-C317023362A8}.crmlog Object is locked skipped C:\WINDOWS\SchedLgU.Txt Object is locked skipped C:\WINDOWS\SoftwareDistribution\EventCache\{F1203646-460F-49BE-9A02-3840A84FBEC5}.bin Object is locked skipped C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\default Object is locked skipped C:\WINDOWS\system32\config\default.LOG Object is locked skipped C:\WINDOWS\system32\config\Internet.evt Object is locked skipped C:\WINDOWS\system32\config\Media Ce.evt Object is locked skipped C:\WINDOWS\system32\config\SAM Object is locked skipped C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\SECURITY Object is locked skipped C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped C:\WINDOWS\system32\config\software Object is locked skipped C:\WINDOWS\system32\config\software.LOG Object is locked skipped C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\system Object is locked skipped C:\WINDOWS\system32\config\system.LOG Object is locked skipped C:\WINDOWS\system32\drivers\fidbox.dat Object is locked skipped C:\WINDOWS\system32\drivers\fidbox.idx Object is locked skipped C:\WINDOWS\system32\drivers\fidbox2.dat Object is locked skipped C:\WINDOWS\system32\drivers\fidbox2.idx Object is locked skipped C:\WINDOWS\system32\h323log.txt Object is locked skipped C:\WINDOWS\system32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped C:\WINDOWS\WindowsUpdate.log Object is locked skipped C:\_OTMoveIt\MovedFiles\07142008_142124\Program Files\Common Files\Yazzle1281OinUninstaller.exe/data0001 Infected: not-a-virus:AdWare.Win32.PurityScan.gp skipped C:\_OTMoveIt\MovedFiles\07142008_142124\Program Files\Common Files\Yazzle1281OinUninstaller.exe NSIS: infected - 1 skipped Scan process completed.
Post #12
Your logs are clean

Now we need to create a new System Restore point.

Click Start Menu > Run > type (or copy and paste)

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it and click Create, when the confirmation screen shows the restore point has been created click Close.

Next goto Start Menu > Run > type

cleanmgr

Click OK, Disk Cleanup will open and start calculating the amount of space that can be freed, Once thats finished it will open the Disk Cleanup options screen, click the More Options tab then click Clean up on the system restore area and choose Yes at the confirmation window which will remove all the restore points except the one we just created.

To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window.



  • Make sure you have an Internet Connection.
  • Double-click OTMoveIt2.exe to run it.
  • Click on the CleanUp! button
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OtMoveit2 to rech the Internet, please allow the application to do so.
  • Click Yes to beging the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.


You now need to update your Java and remove your older versions.

Please follow these steps to remove older version Java components.

* Click Start > Control Panel.
* Click Add/Remove Programs.
* Check any item with Java Runtime Environment (JRE) in the name.
* Click the Remove or Change/Remove button.

Download the latest version of Java Runtime Environment (JRE), and install it to your computer from
here



Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:

SpywareBlaster protects against bad ActiveX
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all
Have a look at this tutorial for IE-Spyad here

* SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program or there will be a conflict.

Make Internet Explorer more secure
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

Thank you for your patience, and performing all of the procedures requested.
Post #13 last edited
Thanks, I have done all that you have suggested. But as I was in Ad-remove programs, I noticed something that I never saw before and that was a program named outerinfo. what do you know about that.? I deleted it but I'm not sure i got it all. Also Can I remove all that I installed on my desktop such as the dss and hijack this
Post #15
Well ok then. Thanks for your help. I have to get to my other computer that is on the rocks now but that will be another thread. I have 3 pc's and one mac and the mac never has a problem. I will definitely be supporting your cause. Thanks.

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