Spyware / Malware / Virus Removal

[Resolved] Multiple Viruses - No processes for them

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mohney64 Topic Starter

Post #1July 6, 2008, 7:02 PM UTC

Hi everyone,

Thank you for allowing me to post in this forum. I was recently asked to help remove some viruses from a friend's computer, because I am usually pretty savvy with how to remove them using symptoms.

The problem is, that this virus running does not have any processes associated with it. AVG and Symantec Norton Antivirus found some viruses after I was able to get it installed, but it did not get the main guy going.

I have included a hijackthis log in this forum. Would someone please help me remove whatever is going on?

StartupList report, 7/6/2008, 2:52:40 PM
StartupList version: 1.52.2
Started from : C:\Documents and Settings\scott\Desktop\seanhjt.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.6000.16674)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\igfxext.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\DOCUMENTS AND SETTINGS\SCOTT\DESKTOP\PROCEXP.EXE
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\scott\Desktop\seanhjt.exe

————————————————–

Listing of startup folders:

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Device Detector 3.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe

————————————————–

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

————————————————–

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

YSearchProtection = "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
Toshiba Hotkey Utility = "c:\Program Files\Toshiba\Windows Utilities\Hotkey.exe" /lang en
TkBellExe = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
SynTPLpr = C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
SynTPEnh = C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
SunJavaUpdateSched = "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
SmoothView = C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
Pinger = c:\toshiba\ivp\ism\pinger.exe /run
PadTouch = C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
NDSTray.exe = NDSTray.exe
HP Software Update = C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
HotKeysCmds = C:\WINDOWS\system32\hkcmd.exe
CFSServ.exe = CFSServ.exe -NoClient
b4bda793 = rundll32.exe "C:\WINDOWS\system32\gruphnjr.dll",b
AVG8_TRAY = C:\PROGRA~1\AVG\AVG8\avgtray.exe
AOLDialer = C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
Adobe Reader Speed Launcher = "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

————————————————–

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

(Default) =

————————————————–

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

Yahoo! Pager = "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
TOSCDSPD = C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
MSMSGS = "C:\Program Files\Messenger\msmsgs.exe" /background
ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe
SpybotSD TeaTimer = C:\Program Files\SB-S&D\TeaTimer.exe

————————————————–

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

[OptionalComponents]
=

————————————————–

Load/Run keys from C:\WINDOWS\WIN.INI:

load=*INI section not found*
run=*INI section not found*

Load/Run keys from Registry:

HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\Windows: load=
HKCU\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,avgrsstx.dll

————————————————–

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\system32\logon.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry value not found*
HKLM\..\Policies: Shell=*Registry value not found*

————————————————–

Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll - {02478D38-C3F9-4EFB-9B51-7695ECA05670}
(no name) - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (file missing) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\WINDOWS\system32\ddcDvvSi.dll - {28220052-D9A9-44B1-AB98-EDC594D238B6}
WormRadar.com IESiteBlocker.NavFilter - C:\Program Files\AVG\AVG8\avgssie.dll - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
(no name) - C:\Program Files\SB-S&D\SDHelper.dll - {53707962-6F74-2D53-2644-206D7942484F}
(no name) - C:\WINDOWS\system32\pmnljGxw.dll - {574585F7-A759-439A-8482-374ADDD149E2}
(no name) - C:\WINDOWS\kgqfweltrmp.dll (file missing) - {5A31FA1E-5EB1-493D-AF19-8E80D13F71FF}
(no name) - C:\WINDOWS\system32\dla\tfswshx.dll - {5CA3D70E-1895-11CF-8E15-001234567890}
(no name) - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
(no name) - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9}
(no name) - c:\program files\google\googletoolbar2.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}
(no name) - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D}

————————————————–

Enumerating Download Program Files:

[Installation Support]
InProcServer32 = C:\Program Files\Yahoo!\Common\Yinsthelper.dll
CODEBASE = C:\Program Files\Yahoo!\Common\Yinsthelper.dll

[MUWebControl Class]
InProcServer32 = C:\WINDOWS\system32\muweb.dll
CODEBASE = http://www.update.microsoft.com/microsoftu…b?1188429768419

————————————————–

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll
okmdepgb: C:\WINDOWS\okmdepgb.dll
axrfgvek: C:\WINDOWS\axrfgvek.dll

Some symptoms:
1 - Firefox will not start
2 - IE adds a /?%20 between http:// and any website address which contains anything regarding antivirus
3 - Popup stating that windows has detected an internet attack attempt…
4 - popup that says "System has detected virus activitiy"
5 - red blinking "X" in the systray
6 - "Virus Alert!" in the time window

Now, I was able to remove some of these symptoms and then was almost done but it now seems to be just as bad as it was before I started. Thank you for any help you can give.

Thanks!
Sean

bob4

Post #2July 7, 2008, 11:35 PM UTC

_________________________________
Welcome to the Forums.

The fixes we will use are specific to your problems and should only be used for this issue on this machine.

Please only use this topic to reply to. Do not start another thread.
If any other issues arise let me know.
The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear. So lets do this to the end!

Save and quit any work your doing before beginning the fix.
All hijackthis logs I ask for should be done in normal mode ( not safe mode)
These logs should be done last after you have followed my instructions in the previous post.

Please if you decide to seek help at another forum let us know. There is a shortage of helpers and tying 2 of us up is a waste of time.
If you have any questions about any advice given here please STOP and ask!

____________________________________
Download SDFix and save it to your Desktop.

Double click SDFix.exe and choose Install to extract it to its own folder on the Desktop. Please then reboot your computer in Safe Mode by doing the following :

Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.

In Safe Mode, right click the SDFix.zip folder and choose Extract All,
Open the extracted folder and double click RunThis.bat to start the script.
Type Y to begin the script.
It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
Your system will take longer that normal to restart as the fixtool will be running and removing files.
When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt back onto the forum with a new HijackThis log

___________________________________-

You have not posted a HJT log.

Create a folder called HJT either in C: or My documents or some place convienient.
Download Hijackthis from here.

Place it in the folder you just created

This will ensure we have back ups made and it doesn't get deleted.
Open HJT choose scan and save a log file.
copy the contents of that log for me in your next reply.

Do not attempt to fix anything with HJT it shows both good and bad entries and files.

_________________________
In your next reply I would like to see:

A new HJT log
The report from S&D fix

mohney64

Post #3July 8, 2008, 3:02 AM UTC

Hi!

Thank you so much for your reply. I have followed your instructions, starting with SDFix.exe:

————————
SDFix: Version 1.203
Run by [removed] on Mon 07/07/2008 at 22:32

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix\SDFix

Checking Services :

Name :
clbdriver

Path :
\??\globalroot\systemroot\system32\drivers\clbdriver.sys

clbdriver - Deleted

Restoring Default Security Values
Restoring Default Hosts File
Restoring Default Desktop Wallpaper
Restoring Windows ProductId To Remove Fake Virus Alert

Rebooting

Checking Files :

Trojan Files Found:

C:\WINDOWS\system32\ddcDvvSi.dll - Deleted
C:\WINDOWS\SYSTEM32\PHCRKK~1.BMP - Deleted
C:\52.TMP - Deleted
C:\53.TMP - Deleted
C:\54.TMP - Deleted
C:\55.TMP - Deleted
C:\56.TMP - Deleted
C:\57.TMP - Deleted
C:\5B.TMP - Deleted
C:\5C.TMP - Deleted
C:\5D.TMP - Deleted
C:\5E.TMP - Deleted
C:\Documents and Settings\scott\Desktop\Error Cleaner.url - Deleted
C:\Documents and Settings\scott\Favorites\Error Cleaner.url - Deleted
C:\Documents and Settings\scott\Desktop\Privacy Protector.url - Deleted
C:\Documents and Settings\scott\Favorites\Privacy Protector.url - Deleted
C:\Documents and Settings\scott\Desktop\Spyware&Malware; Protection.url - Deleted
C:\Documents and Settings\scott\Favorites\Spyware&Malware; Protection.url - Deleted
C:\WINDOWS\privacy_danger\index.htm - Deleted
C:\WINDOWS\privacy_danger\images\capt.gif - Deleted
C:\WINDOWS\privacy_danger\images\danger.jpg - Deleted
C:\WINDOWS\privacy_danger\images\down.gif - Deleted
C:\WINDOWS\privacy_danger\images\spacer.gif - Deleted
C:\Program Files\SpywareIsolator\alarm.wav - Deleted
C:\Program Files\SpywareIsolator\click.wav - Deleted
C:\Program Files\SpywareIsolator\dbinfo - Deleted
C:\Program Files\SpywareIsolator\spywareisolator.url - Deleted
C:\Program Files\SpywareIsolator\success.wav - Deleted
C:\Program Files\SpywareIsolator\unins000.dat - Deleted
C:\Program Files\SpywareIsolator\dll\def2.base - Deleted
C:\Program Files\SpywareIsolator\dll\defbase0.db - Deleted
C:\Program Files\SpywareIsolator\dll\defbase1.db - Deleted
C:\Program Files\SpywareIsolator\dll\defbase2.db - Deleted
C:\Program Files\SpywareIsolator\dll\defbase3.db - Deleted
C:\Program Files\SpywareIsolator\dll\defbase4.db - Deleted
C:\Program Files\SpywareIsolator\dll\defbase5.db - Deleted
C:\Program Files\SpywareIsolator\dll\defbase6.db - Deleted
C:\Program Files\SpywareIsolator\dll\defbase7.db - Deleted
C:\Program Files\SpywareIsolator\dll\defbase8.db - Deleted
C:\Program Files\SpywareIsolator\dll\immunization.pl - Deleted
C:\Program Files\SpywareIsolator\dll\license - Deleted
C:\Program Files\SpywareIsolator\dll\sig2.base - Deleted
C:\Program Files\SpywareIsolator\dll\sigrules.rul - Deleted
C:\WINDOWS\system32\sex1.ico - Deleted
C:\WINDOWS\system32\sex2.ico - Deleted
C:\WINDOWS\axrfgvek.dll - Deleted
C:\WINDOWS\mrvtdpqe.exe - Deleted
C:\WINDOWS\nqgpedlr.dll - Deleted
C:\WINDOWS\okmdepgb.dll - Deleted

Folder C:\Program Files\SpywareIsolator - Removed
Folder C:\WINDOWS\privacy_danger - Removed

Removing Temp Files

ADS Check :

Final Check :

Remaining Services :

Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\TOSHIBA\\ivp\\NetInt\\Netint.exe"="C:\\TOSHIBA\\ivp\\NetInt\\Netint.exe:*:Enabled:NIE - Toshiba Software Upgrade Engine"
"C:\\TOSHIBA\\Ivp\\ISM\\pinger.exe"="C:\\TOSHIBA\\IVP\\ISM\\pinger.exe:*:Enabled:Toshiba Software Upgrades Pinger"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLAcsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLAcsd.exe:*:Enabled:AOL"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:America Online 9.0"
"C:\\Program Files\\Common Files\\AOL\\1154735740\\ee\\AOLServiceHost.exe"="C:\\Program Files\\Common Files\\AOL\\1154735740\\ee\\AOLServiceHost.exe:*:Enabled:AOL Services"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"="C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe:*:Enabled:Kodak Software Updater"
"C:\\Program Files\\AIM\\aim.exe"="C:\\Program Files\\AIM\\aim.exe:*:Disabled:AOL Instant Messenger"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Common Files\\AOL\\1154735740\\ee\\aolsoftware.exe"="C:\\Program Files\\Common Files\\AOL\\1154735740\\ee\\aolsoftware.exe:*:Enabled:AOL Shared Components"
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:Yahoo! FT Server"
"C:\\Program Files\\LimeWire\\LimeWire.exe"="C:\\Program Files\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire"
"C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote"
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"="C:\\Program Files\\AVG\\AVG8\\avgupd.exe:*:Enabled:avgupd.exe"
"C:\\Program Files\\AVG\\AVG8\\avgemc.exe"="C:\\Program Files\\AVG\\AVG8\\avgemc.exe:*:Enabled:avgemc.exe"
"C:\\WINDOWS\\system32\\ftp.exe"="C:\\WINDOWS\\system32\\ftp.exe:*:Enabled:File Transfer Program"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLAcsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLAcsd.exe:*:Enabled:AOL"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:America Online 9.0"
"C:\\Program Files\\Common Files\\AOL\\1154735740\\ee\\AOLServiceHost.exe"="C:\\Program Files\\Common Files\\AOL\\1154735740\\ee\\AOLServiceHost.exe:*:Enabled:AOL Services"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :

File Backups: - C:\SDFix\SDFix\backups\backups.zip

Files with Hidden Attributes :

Thu 24 Apr 2008 6,104,632 A..H. — "C:\Program Files\Picasa2\setup.exe"
Mon 28 Jan 2008 1,404,240 A.SHR — "C:\Program Files\SB-S&D;\SDUpdate.exe"
Mon 28 Jan 2008 5,146,448 A.SHR — "C:\Program Files\SB-S&D;\SpybotSD.exe"
Mon 28 Jan 2008 2,097,488 A.SHR — "C:\Program Files\SB-S&D;\TeaTimer.exe"
Sun 29 Oct 2006 4,348 ..SH. — "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Thu 3 Jan 2008 0 A.SH. — "C:\Documents and Settings\All Users\DRM\Cache\Indiv02.tmp"
Tue 1 Jul 2008 0 A..H. — "C:\WINDOWS\SoftwareDistribution\Download\0c909c63b4fa217757574b9dcdd658c3\BITC.tmp"
Fri 9 May 2008 0 A..H. — "C:\WINDOWS\SoftwareDistribution\Download\5b662b7887793c36c7b10d29ea0e0cdc\BITC.tmp"
Tue 1 Jul 2008 0 A..H. — "C:\WINDOWS\SoftwareDistribution\Download\7779524ce1b472c62f1b0f1a192676ad\BITD.tmp"
Tue 1 Jul 2008 0 A..H. — "C:\WINDOWS\SoftwareDistribution\Download\9664ff6405d9e0e32778ca8618d4be26\BITB.tmp"
Tue 1 Jul 2008 0 A..H. — "C:\WINDOWS\SoftwareDistribution\Download\97de84be36b27af6e66a0586433cda52\BIT6.tmp"
Tue 1 Jul 2008 0 A..H. — "C:\WINDOWS\SoftwareDistribution\Download\9ec3943a72ea4aa7fb7b808e2b7554c8\BITA.tmp"
Mon 7 Jul 2008 113,491,064 A..H. — "C:\WINDOWS\SoftwareDistribution\Download\ab59ac72525ea90a47679441587835c9\BIT65.tmp"
Tue 1 Jul 2008 0 A..H. — "C:\WINDOWS\SoftwareDistribution\Download\cb1cc7c8ed3868a5a32ffb677fe0fde8\BITE.tmp"
Fri 9 May 2008 0 A..H. — "C:\WINDOWS\SoftwareDistribution\Download\fd0264849c01086f3c6b505dc02dbd44\BIT1B.tmp"
Tue 15 Jan 2008 6,912,427 A..H. — "C:\Documents and Settings\All Users\Application Data\Google Updater\cache\BIT287.tmp"
Sun 29 Oct 2006 4,348 …H. — "C:\Documents and Settings\cherilyn\My Documents\My Music\License Backup\drmv1key.bak"
Sat 11 Nov 2006 20 A..H. — "C:\Documents and Settings\cherilyn\My Documents\My Music\License Backup\drmv1lic.bak"
Sun 29 Oct 2006 400 A.SH. — "C:\Documents and Settings\cherilyn\My Documents\My Music\License Backup\drmv2key.bak"
Tue 4 Dec 2007 20 A..H. — "C:\Documents and Settings\scott\Application Data\Real\Rhapsody\wmlicbackup\drmv1lic.bak"

Finished!
———————————————–

Now, here is an update HijackThis log.

———————————————–

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:01: VIRUS ALERT!, on 7/7/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Toshiba\Windows Utilities\Hotkey.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\system32\igfxext.exe
C:\WINDOWS\system32\cmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\WINDOWS\system32\ftp.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SB-S&D;\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Documents and Settings\scott\Desktop\seanhjt.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wmid=…6Ojg5&lid;=2
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: &Yahoo;! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: (no name) - {37FC107F-A49A-4C17-8FA4-61B3602CF54A} - C:\WINDOWS\system32\pmnljGxw.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D; IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\SB-S&D;\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: &Google; - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [Toshiba Hotkey Utility] "c:\Program Files\Toshiba\Windows Utilities\Hotkey.exe" /lang en
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\SB-S&D;\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Device Detector 3.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: &AOL; Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport; to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end; to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\SB-S&D;\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\SB-S&D;\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1188429768419
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,avgrsstx.dll
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Google Desktop Manager 5.5.709.30344 (GoogleDesktopManager-093007-112848) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe

–
End of file - 9969 bytes

——————————————————–

Again, thank you so much. I will ensure that we donate to your site, as this sort of help should not be free.

-Sean

bob4

Post #4July 8, 2008, 11:19 AM UTC

THIS IS IMPORTANT !!
You are running HJT directly from the desktop.
Create a folder called HJT either in C: or My documents or some place convienient and place the hijackthis.exe in there.
This will ensure we have back ups made and it doesn't get deleted .

___________________________________
DISABLE TEA TIMER

Please disable SpybotSD TeaTimer, as it may hinder the removal of the infection. You can enable it after you're clean.
To disable SpybotSD TeaTimer:
Open Spybot and click on Mode and check Advanced Mode
Check yes to next window.
Click on Tools in bottom left hand corner.
Click on System Startup icon.
Uncheck Teatimer box.
Click Allow Change box.

______________________________
RUN HJT

HJT
Run hijackthis and choose scan only and place a check by the following lines if present.
Close all other windows and browsers except HJT before clicking on Fix Checked

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wmid=…6Ojg5&lid=2
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: (no name) - {37FC107F-A49A-4C17-8FA4-61B3602CF54A} - C:\WINDOWS\system32\pmnljGxw.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

Close that.

_____________________________

Please download Malwarebytes' Anti-Malware to your desktop.

Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform full scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
When completed, a log will open in Notepad. Please post the contents of that log.

If you accidently close it you may find it here.
Start -> All Programs -> Malwarebytes' Anti-Malware -> Logs

_________________________
In your next reply I would like to see:
- A new HJT log
- The report from Malwarebytes Anti Malware
- How do things seem to be running after this portion of the fix ?

mohney64

Post #5July 8, 2008, 10:59 PM UTC

Hi!

This worked great. Here is an updated HijackThis log.

————————————————-
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:59:41 PM, on 7/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Toshiba\Windows Utilities\Hotkey.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\tmp_hjt\seanhjt.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Java\jre1.6.0_03\bin\jucheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\AVG\AVG8\avgui.exe
C:\WINDOWS\system32\NOTEPAD.EXE

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: (no name) - {91450428-1E1E-4A5F-900E-BAE6DE3365C2} - C:\WINDOWS\system32\pmnljGxw.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [Toshiba Hotkey Utility] "c:\Program Files\Toshiba\Windows Utilities\Hotkey.exe" /lang en
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware Reboot] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\SB-S&D\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Device Detector 3.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1188429768419
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,avgrsstx.dll,
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Google Desktop Manager 5.5.709.30344 (GoogleDesktopManager-093007-112848) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe

–
End of file - 9193 bytes

————————————————-

Also, Malware Anti-malware log scan

————————————————-

Malwarebytes' Anti-Malware 1.20
Database version: 933
Windows 5.1.2600 Service Pack 2

6:57:26 PM 7/8/2008
mbam-log-7-8-2008 (18-57-26).txt

Scan type: Full Scan (C:\|)
Objects scanned: 148363
Time elapsed: 48 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 9
Registry Values Infected: 0
Registry Data Items Infected: 10
Folders Infected: 13
Files Infected: 41

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\pmnljGxw.dll (Trojan.Vundo) -> Unloaded module successfully.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{91450428-1e1e-4a5f-900e-bae6de3365c2} (Trojan.Vundo) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{91450428-1e1e-4a5f-900e-bae6de3365c2} (Trojan.Vundo) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{2a5c2e6d-864b-4f2c-9542-8b272741d78b} (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\nqgpedlr.bfmt (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\nqgpedlr.toolbar.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo) -> Data: c:\windows\system32\pmnljgxw -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\pmnljgxw -> Delete on reboot.
HKEY_CURRENT_USER\Control Panel\International\sTimeFormat (Trojan.FakeAlert) -> Bad: (HH:mm: VIRUS ALERT!) Good: (h:mm:ss tt) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowRun (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowHelp (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyDocs (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyComputer (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\StartMenuLogOff (Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoDrives (Hijack.Drives) -> Bad: (12) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\UWA7P (Unknown.Vundo.Related) -> Quarantined and deleted successfully.
C:\UWA7P\Quar (Unknown.Vundo.Related) -> Quarantined and deleted successfully.
C:\Documents and Settings\cherilyn\Start Menu\Programs\Internet Speed Monitor (Adware.AdSponsor) -> Quarantined and deleted successfully.
C:\Documents and Settings\jonathan\Application Data\WinAntiVirus Pro 2006 (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\jonathan\Application Data\WinAntiVirus Pro 2006\Logs (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\cherilyn\Application Data\WinAntiVirus Pro 2006 (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\cherilyn\Application Data\WinAntiVirus Pro 2006\Logs (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\cherilyn\Application Data\WinAntiVirus Pro 2007 (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\cherilyn\Application Data\WinAntiVirus Pro 2007\Logs (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\jonathan\Application Data\DriveCleaner Freeware (Rogue.DriveCleaner) -> Quarantined and deleted successfully.
C:\Documents and Settings\jonathan\Application Data\DriveCleaner Freeware\Logs (Rogue.DriveCleaner) -> Quarantined and deleted successfully.
C:\Documents and Settings\cherilyn\Application Data\DriveCleaner Freeware (Rogue.DriveCleaner) -> Quarantined and deleted successfully.
C:\Documents and Settings\cherilyn\Application Data\DriveCleaner Freeware\Logs (Rogue.DriveCleaner) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\pmnljGxw.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\wxGjlnmp.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wxGjlnmp.ini2 (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\gruphnjr.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\rjnhpurg.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lljsmpuf.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\fupmsjll.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\xcwaxwbc.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\cbwxawcx.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\58.tmp (Adware.PurityScan) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator.TOSHIBA-USER\Local Settings\Temporary Internet Files\Content.IE5\ETCYQPKI\kb456456[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\cherilyn\Local Settings\Temporary Internet Files\Content.IE5\WCIESQKL\vqc[1].exe (Adware.PurityScan) -> Quarantined and deleted successfully.
C:\Documents and Settings\scott\Local Settings\Temporary Internet Files\Content.IE5\F2XFWFVO\AV2009Install_880028[2].exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\RECYCLER\S-1-5-21-697467046-2321404974-2851943369-1006\Dc125\2.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\RECYCLER\S-1-5-21-697467046-2321404974-2851943369-1006\Dc125\4.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\ewrf.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\sean.sys1.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\sean.sys9 (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\sean.sysa (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\clbdriver.sys (Rootkit.Clbd) -> Quarantined and deleted successfully.
C:\Documents and Settings\jonathan\Application Data\WinAntiVirus Pro 2006\PGE.dat (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\jonathan\Application Data\WinAntiVirus Pro 2006\Logs\incmp.log (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\jonathan\Application Data\WinAntiVirus Pro 2006\Logs\update.log (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\jonathan\Application Data\WinAntiVirus Pro 2006\Logs\wa6Support.log (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\jonathan\Application Data\WinAntiVirus Pro 2006\Logs\winav.log (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\cherilyn\Application Data\WinAntiVirus Pro 2006\Logs\incmp.log (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\cherilyn\Application Data\WinAntiVirus Pro 2006\Logs\update.log (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\cherilyn\Application Data\WinAntiVirus Pro 2006\Logs\wa6Support.log (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\cherilyn\Application Data\WinAntiVirus Pro 2006\Logs\winav.log (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\cherilyn\Application Data\WinAntiVirus Pro 2007\history.db (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\cherilyn\Application Data\WinAntiVirus Pro 2007\history.db-journal (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\cherilyn\Application Data\WinAntiVirus Pro 2007\Logs\winav.log (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\jonathan\Application Data\DriveCleaner Freeware\Logs\update.log (Rogue.DriveCleaner) -> Quarantined and deleted successfully.
C:\Documents and Settings\cherilyn\Application Data\DriveCleaner Freeware\Logs\update.log (Rogue.DriveCleaner) -> Quarantined and deleted successfully.
C:\WINDOWS\cookies.ini (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\Fonts\heidelbg.zip (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\Fonts\schw.zip (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\clbinit.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lphcrkkj0erbr.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\scott\Application Data\TmpRecentIcons\DriveCleaner Freeware.lnk (Rogue.Link) -> Quarantined and deleted successfully.
C:\Documents and Settings\scott\Application Data\TmpRecentIcons\Vista Antivirus 2008.lnk (Rogue.Link) -> Quarantined and deleted successfully.

——————————————

It seems to have fixed what I wanted it to. I will report back on the status. I hope nothing above shows to be still bad.

Thanks again,
Sean

bob4

Post #6July 8, 2008, 11:42 PM UTC

Just a few small issues left.

___________________________________
DISABLE TEA TIMER

Please disable SpybotSD TeaTimer, as it may hinder the removal of the infection. You can enable it after you're clean.
To disable SpybotSD TeaTimer:
Open Spybot and click on Mode and check Advanced Mode
Check yes to next window.
Click on Tools in bottom left hand corner.
Click on System Startup icon.
Uncheck Teatimer box.
Click Allow Change box.

___________________________________
DISABLE Spyware Doctor
It is a good program, but … it may hinder the removal of some HijackThis entries. You can re-enable it after you're clean.
From within Spyware Doctor, click the "OnGuard" button on the left side.
Uncheck "Activate OnGuard".

______________________________
RUN HJT

HJT
Run hijackthis and choose scan only and place a check by the following lines if present.
Close all other windows and browsers except HJT before clicking on Fix Checked

O2 - BHO: (no name) - {91450428-1E1E-4A5F-900E-BAE6DE3365C2} - C:\WINDOWS\system32\pmnljGxw.dll

Close that.

__________________________________

You need to update SunJava for security reasons.
Updating Java:
Download the latest version of
Java Runtime Environment (JRE) 6 Update6

Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 6
… allows end-users to run Java applications".
Click the "Download" button to the right.
Check the box that says: "Accept License Agreement".
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name. It should have the [external image: Posted Image] icon next to it.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u5-windows-i586-p.exe
to install the newest version.

_________________________________________

_________________________
In your next reply I would like to see:

A new HJT log

mohney64

Post #7July 9, 2008, 1:52 AM UTC

Hi,

You have been great. The computer is flying now. Here is the last (hopefully

) HijackThis log

—————————————

Logfile of HijackThis v1.99.1
Scan saved at 9:51:48 PM, on 7/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Toshiba\Windows Utilities\Hotkey.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\WINDOWS\system32\igfxext.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [Toshiba Hotkey Utility] "c:\Program Files\Toshiba\Windows Utilities\Hotkey.exe" /lang en
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Device Detector 3.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1188429768419
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,avgrsstx.dll, C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe

———————————

I will be sure to push the owner of the laptop to make a donation, this has been great.

Thanks,
Sean

bob4

Post #8July 9, 2008, 10:59 AM UTC

Great news ! [external image: Posted Image]

Your log now appears to be clean.

Delete the S&D fix from your desktop.

You may keep Malwarebytes anti malware program.

___________________________________
Download and install CCleaner from here.

Now open the program and click on Run Cleaner

It has a great feature to where you can save cookies you do not want cleaned.

With CCleaner open/
Click options / cookies… now you can choose what cookies to keep . Highlight whatthetech.com (we know it's safe.) and click the arrow to move it to the right.
Now ccleaner will never remove this cookie as we know it's good.

You may opt out of cleaning cookies. If you clean them alls you will have to do is retype names and passwords for places you visit on the net 1 time.
If you use either the Firefox or Mozilla browsers, the box to uncheck for Cookies is on the Applications tab, under Firefox/Mozilla
I clean all my cookies out from time to time. It's not that big a deal if you remember passwords.

___________________________________
Please create a 'clean' System Restore Point:
The reason for doing this is in case you need system restore you don't put back all we just took out.
Right click My Computer
Then Propeties then system restore
Place a check mark by turn off system restore
Click APPLY
Windows will give you a warning click yes
REBOOT

Now go right back to the same place and unchecksystem restore
Click APPLYand OK

A few things to help with possible threats

These are optional . But will help protect you further.
___________________________________

SpywareBlaster

Install SpywareBlaster

SpywareBlaster will add a large list of programs and sites to your Internet Explorer settings that will protect you from accidentally running or downloading known malicious programs.
After the installation, click Download Latest Protection Updates. When it finishes, click Enable All Protection.

______________________________
SiteHound

http://www.firetrust.com/firetrustsitehound.html

This tool bar will help protect you from.

Over 4,000 fake bank and credit sites.
Tens of thousands of pornographic
and adult sites.
The never ending fake phishing sites.
Malicious sites, which can infect you
with spyware and adware if you visit
them.
Sites to download software which
may infect your computer with
spyware, a virus or adware

___________________________________
Download and Install a HOSTS File
A Hosts file is a plain text file which prevents your computer from connecting to malware and spyware sites by redirecting the connection request to 127.0.0.1, which is your local address. If you use a proxy server, or if you are on AOL, be sure to read the special instructions.
You can download the MVPS Hosts File and see a HOSTS file tutorial here :
This website also contains useful tips, and links to other resources and utilities.

___________________________________
Make your Internet Explorer more secure
1. From within Internet Explorer click on the Tools menu and then click on Options.
2. Click on the Security tab
3. Click the Internet icon so it becomes highlighted.
4. Click on Default Level and click Ok
5. Click on the Custom Level button.

Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialise and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.

6. Next press the Apply button and then the OK to exit the Internet Properties page.

Here's a site with great advise on how to AVOID malware. Much easier to do than removing it.

___________________________________
If your anything like me you should be mad these people have done this to you.
Please take the time to tell us what you would like to be done to these idiots!
We can only get something done about this if the people that we help, like you, are prepared to complain.
We have a dedicated forum for collecting these complaints Malware Complaints, you do not have to be registered to post.. just find your country room and register your complaint.
The infections you had was Vundo

Safe and Happy Surfing.

mohney64

Post #9July 9, 2008, 9:13 PM UTC

Hello, Thanks again for all of your help. I have returned the laptop to my friend and she has subsequently sent a donation to your site. I hope to never have to talk to you again!

Bye, Sean

bob4

Post #10July 9, 2008, 9:44 PM UTC

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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