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[Resolved] Help! Trojan with many IE popups and HJT log

14 min read

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Hi,

Within the past week AVG has found a Trojan and seems to remove it, however it continues to reappear. We also have been getting unwanted IE popups at random as we navigate through the internet. I have run a HJT log and received an error "Denied access to the Hosts file". The following is my HJT log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:46:07 PM, on 27/06/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Snapfish Media Detector\SnapfishMediaDetector.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_monitor.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Windows\explorer.exe
C:\hp\kbd\kbd.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9f.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://sympatico.msn.ca/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.msn.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://sympatico.msn.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.msn.ca/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE
O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SnapfishMediaDetector] C:\Program Files\Snapfish Media Detector\SnapfishMediaDetector.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [cmds] rundll32.exe C:\Users\LIDSTO~1\AppData\Local\Temp\geBuUkki.dll,c
O4 - HKCU\..\Run: [820bdc89] rundll32.exe "C:\Users\LIDSTO~1\AppData\Local\Temp\saqnhcwd.dll",b
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Snapfish Media Detector.lnk = C:\Program Files\Snapfish Media Detector\SnapfishMediaDetector.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O18 - Protocol: intu-qt2007 - {026BF40D-BA05-467B-9F1F-AD0D7A3F5F11} - C:\Program Files\QuickTax 2007\ic2007pp.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 9463 bytes

We are helpless and cannot get rid of this problem. Thank you for any help.
Hello!! I'm not sure if this message has been missed, but we really need to get our system back up and running. Any help would be appreciated Thanks :(
Hello

Please download Runscanner to your desktop and run it.
  • When the first page comes up select Beginner Mode
  • On the next page select Save a binary .Run file (Recommended) then click Start full scan at the top.
  • At this time Runscanner.exe may request access to the Internet through your firewall please allow it to do so, it will then run for two or three minutes.
  • On completion it will ask for a location to save the file and a name. It will do this for both the .run file and the log file
  • Call the .run file "runscan" and save it to your desktop. You will see the .run file on your desktop. Please zip the .run file by right clicking and selecting send to Zip file

Then upload that as an attachment in your next post (you have to zip the .run file to upload it here).
Hello

Download the zipped attachment at the end of this post (this will be your runscanner file fixed by me)

  • Unzip it to your desktop then double click the runscanner icon this will run the program.
  • You will notice several entries in red.
  • Click the button at the top called Fix selected items
  • Accept the warning(s) and repeat until they are all gone.
  • Reboot your PC



Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • If your anti-virus or firewall complains, please allow this script to run as it is not malicious.
  • When it has finished, dss will open two Notepads main.txt and extra.txt – please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

Attachments:

Deckard's System Scanner v20071014.68
Run by [removed] on 2008-07-03 10:35:37
Computer is in Normal Mode.
——————————————————————————–

– Last 5 Restore Point(s) –
33: 2008-07-02 20:00:54 UTC - RP326 - Windows Defender Checkpoint
32: 2008-07-02 18:20:03 UTC - RP324 - Windows Update
31: 2008-07-02 15:39:50 UTC - RP323 - Scheduled Checkpoint
30: 2008-07-01 22:36:04 UTC - RP322 - Scheduled Checkpoint
29: 2008-06-28 15:31:37 UTC - RP321 - Ad-Aware Restore Point 2008-06-28 09:31:35


– First Restore Point –
1: 2008-05-29 03:53:19 UTC - RP289 - Windows Vista Service Pack 1


Backed up registry hives.
Performed disk cleanup.



– HijackThis (run as Lidstones.exe) ——————————————-

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:38:39 AM, on 03/07/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Snapfish Media Detector\SnapfishMediaDetector.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_monitor.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\hp\kbd\kbd.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Users\Lidstones\Desktop\dss.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\DllHost.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Lidstones.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://sympatico.msn.ca/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.msn.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://sympatico.msn.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.msn.ca/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE
O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SnapfishMediaDetector] C:\Program Files\Snapfish Media Detector\SnapfishMediaDetector.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Snapfish Media Detector.lnk = C:\Program Files\Snapfish Media Detector\SnapfishMediaDetector.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O13 - Gopher Prefix:
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab56649.cab
O18 - Protocol: intu-qt2007 - {026BF40D-BA05-467B-9F1F-AD0D7A3F5F11} - C:\Program Files\QuickTax 2007\ic2007pp.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 8448 bytes

– File Associations ———————————————————–

All associations okay.


– Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ———————

All drivers whitelisted.


– Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ——————–

R2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe"
Hello

Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner and click Accept

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Hi Rorschach112 The Kaspersky Webscanner Keeps failing on the update. Says I need to be connected to the internet and update the files, however I am connected. I have restarted the computer and get the same error. Any suggestions??
Do this

Please run a free online scan with the ESET Online Scanner
Note: You will need to use Internet Explorer for this scan
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • When asked, allow the ActiveX control to install
  • Click Start
  • Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  • Click Scan (This scan can take several hours, so please be patient)
  • Once the scan is completed, you may close the window
  • Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic
Hi, Sorry for the delay in response, had to run to work for a few hours…I've tried to run the ESET ONLINE scanner, however it continues to tell me 'ERROR: Cannot initialize Onlinescanner. Administrator rights required.' However, I am the administrator and DO have administrator rights and I did go to my user accounts and verify this. Once again I have restarted the system and still get the same error. Could it have something to do with Vista?
Do this, make sure to right click and run it as admin

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.
Hi Rorschach112, No Restart was prompted and here is the result of the scan. Malwarebytes' Anti-Malware 1.19 Database version: 920 Windows 6.0.6001 Service Pack 1 9:30:04 AM 04/07/2008 mbam-log-7-4-2008 (09-30-04).txt Scan type: Quick Scan Objects scanned: 36424 Time elapsed: 3 minute(s), 19 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 1 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)
Your logs are clean

  • Make sure you have an Internet Connection.
  • Download OTCleanIt to your desktop and run it
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTCleanUp to reach the Internet, please allow the application to do so.
  • Click Yes to beging the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.



You now need to update your Java and remove your older versions.

Please follow these steps to remove older version Java components.

* Click Start > Control Panel.
* Click Add/Remove Programs.
* Check any item with Java Runtime Environment (JRE) in the name.
* Click the Remove or Change/Remove button.

Download the latest version of Java Runtime Environment (JRE), and install it to your computer from
here




Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:

SpywareBlaster protects against bad ActiveX
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all
Have a look at this tutorial for IE-Spyad here

* SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program or there will be a conflict.

Make Internet Explorer more secure
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

Thank you for your patience, and performing all of the procedures requested.
Hi Thank you for your help. However, I retried the Kaspersky antiviurus and it said it found a virus. I have included the log in this reply. Should I be concerned about this report? ——————————————————————————- KASPERSKY ONLINE SCANNER REPORT Saturday, July 05, 2008 10:48:24 AM Operating System: Microsoft Windows Vista Home Edition, Service Pack 1 (Build 6001) Kaspersky Online Scanner version: 5.0.98.0 Kaspersky Anti-Virus database last update: 5/07/2008 Kaspersky Anti-Virus database records: 915351 ——————————————————————————- Scan Settings: Scan using the following antivirus database: extended Scan Archives: true Scan Mail Bases: true Scan Target - My Computer: C:\ D:\ E:\ F:\ G:\ H:\ I:\ J:\ Scan Statistics: Total number of scanned objects: 201456 Number of viruses found: 1 Number of infected objects: 1 Number of suspicious objects: 0 Duration of the scan process: 03:06:07 Infected Object Name / Virus Name / Last Action C:\Program Files\PC-Doctor 5 for Windows\Configuration\config.xml Object is locked skipped C:\ProgramData\avg8\Log\avgcore.log Object is locked skipped C:\ProgramData\avg8\Log\avgrs.log Object is locked skipped C:\ProgramData\avg8\Log\avgsched.log Object is locked skipped C:\ProgramData\avg8\Log\avgui.log Object is locked skipped C:\ProgramData\avg8\Log\avgwd.log Object is locked skipped C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\6754300e87e0f6f97a37c54ac9fdee17_01021e99-a8f8-4c6c-8db0-4e0f87a38d4c Object is locked skipped C:\ProgramData\muvee Technologies\030625\0103\0399\values Object is locked skipped C:\Users\Lidstones\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat Object is locked skipped C:\Users\Lidstones\AppData\Local\Microsoft\Windows\History\History.IE5\MSHist012008070420080705\index.dat Object is locked skipped C:\Users\Lidstones\AppData\Local\Microsoft\Windows\History\History.IE5\MSHist012008070520080706\index.dat Object is locked skipped C:\Users\Lidstones\AppData\Local\Microsoft\Windows\History\Low\History.IE5\index.dat Object is locked skipped C:\Users\Lidstones\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Users\Lidstones\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word\~WRS0002.tmp Object is locked skipped C:\Users\Lidstones\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped C:\Users\Lidstones\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\index.dat Object is locked skipped C:\Users\Lidstones\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT Object is locked skipped C:\Users\Lidstones\AppData\Local\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Users\Lidstones\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG1 Object is locked skipped C:\Users\Lidstones\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG2 Object is locked skipped C:\Users\Lidstones\AppData\Local\Microsoft\Windows\UsrClass.dat{b7019093-479a-11dc-89fa-001bfc7e9b98}.TM.blf Object is locked skipped C:\Users\Lidstones\AppData\Local\Microsoft\Windows\UsrClass.dat{b7019093-479a-11dc-89fa-001bfc7e9b98}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped C:\Users\Lidstones\AppData\Local\Microsoft\Windows\UsrClass.dat{b7019093-479a-11dc-89fa-001bfc7e9b98}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped C:\Users\Lidstones\AppData\Local\Microsoft\Feeds Cache\index.dat Object is locked skipped C:\Users\Lidstones\AppData\Local\Microsoft\Outlook\archive.pst Object is locked skipped C:\Users\Lidstones\AppData\Local\Microsoft\Outlook\Outlook.pst Object is locked skipped C:\Users\Lidstones\AppData\Local\Microsoft\Windows Defender\FileTracker\{46B8FCA0-55E9-4606-95B0-4F5EB0280E79} Object is locked skipped C:\Users\Lidstones\AppData\Local\Microsoft\Windows Sidebar\Settings.ini Object is locked skipped C:\Users\Lidstones\AppData\Local\Temp\JET31C9.tmp Object is locked skipped C:\Users\Lidstones\AppData\Local\Temp\logger.log Object is locked skipped C:\Users\Lidstones\AppData\Local\Temp\Low\~DF797F.tmp Object is locked skipped C:\Users\Lidstones\AppData\Local\Temp\Low\~DF79B8.tmp Object is locked skipped C:\Users\Lidstones\AppData\Local\Temp\MainFrame.Log.txt Object is locked skipped C:\Users\Lidstones\AppData\Local\Temp\~DF3996.tmp Object is locked skipped C:\Users\Lidstones\AppData\Local\Temp\~DF42DA.tmp Object is locked skipped C:\Users\Lidstones\AppData\Roaming\Hewlett-Packard\HPAdvisor\HPAdvisorToDo.ldb Object is locked skipped C:\Users\Lidstones\AppData\Roaming\Hewlett-Packard\HPAdvisor\HPAdvisorToDo.mdb Object is locked skipped C:\Users\Lidstones\AppData\Roaming\Microsoft\ActiveSync\Profiles\7f7b775e\repl.dat Object is locked skipped C:\Users\Lidstones\AppData\Roaming\Microsoft\ActiveSync\Profiles\7f7b775e\user.sdf Object is locked skipped C:\Users\Lidstones\AppData\Roaming\Microsoft\Outlook\Outlook.srs Object is locked skipped C:\Users\Lidstones\AppData\Roaming\Microsoft\Templates\Normal.dot Object is locked skipped C:\Users\Lidstones\AppData\Roaming\Microsoft\Windows\Cookies\index.dat Object is locked skipped C:\Users\Lidstones\AppData\Roaming\Microsoft\Windows\Cookies\Low\index.dat Object is locked skipped C:\Users\Lidstones\AppData\Roaming\Snapfish\Client\Log\detector.log Object is locked skipped C:\Users\Lidstones\NTUSER.DAT Object is locked skipped C:\Users\Lidstones\ntuser.dat.LOG1 Object is locked skipped C:\Users\Lidstones\ntuser.dat.LOG2 Object is locked skipped C:\Users\Lidstones\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TM.blf Object is locked skipped C:\Users\Lidstones\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped C:\Users\Lidstones\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped C:\Windows\bthservsdp.dat Object is locked skipped C:\Windows\Debug\PASSWD.LOG Object is locked skipped C:\Windows\Debug\WIA\wiatrace.log Object is locked skipped C:\Windows\Logs\CBS\CBS.log Object is locked skipped C:\Windows\Logs\CBS\CBS.persist.log Object is locked skipped C:\Windows\Logs\DPX\setupact.log Object is locked skipped C:\Windows\Logs\DPX\setuperr.log Object is locked skipped C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe.config Object is locked skipped C:\Windows\Panther\UnattendGC\diagerr.xml Object is locked skipped C:\Windows\Panther\UnattendGC\diagwrn.xml Object is locked skipped C:\Windows\Panther\UnattendGC\setupact.log Object is locked skipped C:\Windows\Panther\UnattendGC\setuperr.log Object is locked skipped C:\Windows\security\database\secedit.sdb Object is locked skipped C:\Windows\SoftwareDistribution\EventCache\{5863BB34-CA0A-49FD-AFAD-50DD9F5C3055}.bin Object is locked skipped C:\Windows\SoftwareDistribution\ReportingEvents.log Object is locked skipped C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0 Object is locked skipped C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 Object is locked skipped C:\Windows\System32\catroot2\edb.log Object is locked skipped C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb Object is locked skipped C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb Object is locked skipped C:\Windows\System32\LogFiles\Scm\SCM.EVM Object is locked skipped C:\Windows\System32\LogFiles\WindowsMobile\WcesLog.etl.001 Object is locked skipped C:\Windows\System32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped C:\Windows\System32\restore\MachineGuid.txt Object is locked skipped C:\Windows\System32\spool\SpoolerETW.etl Object is locked skipped C:\Windows\System32\sysprep\Panther\diagerr.xml Object is locked skipped C:\Windows\System32\sysprep\Panther\diagwrn.xml Object is locked skipped C:\Windows\System32\sysprep\Panther\setupact.log Object is locked skipped C:\Windows\System32\sysprep\Panther\setuperr.log Object is locked skipped C:\Windows\System32\wbem\AutoRecover\0296C47314AB746EC35476488248FCD9.mof Object is locked skipped C:\Windows\System32\wbem\AutoRecover\040270F850D5C3C91057DDDA2DA294D8.mof Object is locked skipped C:\Windows\System32\wbem\AutoRecover\0A9DBC92D554324656F61F9862679F27.mof Object is locked skipped C:\Windows\System32\wbem\AutoRecover\0DF617D6737A7561E732F853792261C3.mof Object is locked skipped C:\Windows\System32\wbem\AutoRecover\1E2E58C73053C7775EB226DB5E739137.mof Object is locked skipped C:\Windows\System32\wbem\AutoRecover\26C097A9392F8C541AD42E89B7909073.mof Object is locked skipped C:\Windows\System32\wbem\AutoRecover\2A811E5CCC22CC9D7AE2B04EF0402688.mof Object is locked skipped C:\Windows\System32\wbem\AutoRecover\2AA23BB86A5EBD8BC2D820944E55B233.mof Object is locked skipped C:\Windows\System32\wbem\AutoRecover\2CE523184A801AA7361A7039E2D6B41D.mof Object is locked skipped 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Center.evtx Object is locked skipped C:\Windows\System32\winevt\Logs\Microsoft-Windows-Bits-Client%4Operational.evtx Object is locked skipped C:\Windows\System32\winevt\Logs\Microsoft-Windows-CodeIntegrity%4Operational.evtx Object is locked skipped C:\Windows\System32\winevt\Logs\Microsoft-Windows-CorruptedFileRecovery-Client%4Operational.evtx Object is locked skipped C:\Windows\System32\winevt\Logs\Microsoft-Windows-CorruptedFileRecovery-Server%4Operational.evtx Object is locked skipped C:\Windows\System32\winevt\Logs\Microsoft-Windows-DateTimeControlPanel%4Operational.evtx Object is locked skipped C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnosis-DPS%4Operational.evtx Object is locked skipped C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnosis-PLA%4Operational.evtx Object is locked skipped C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnostics-Networking%4Operational.evtx Object is locked skipped 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