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[Closed] PLEASE I have VUNDO and need assistance

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Post #1
First of all im computer ILliterate.
Second i thought Norton Internet Security would ZAP virus

Now, my problem is that windows explorer keeps crashing n restarting over and over. :pullhair:

I have to launch my programs through ctrl alt delete then new process in tskmngr. :pullhair:

IS THERE ANYTHING I CAN DO ?

thank u 4 helping! :notworthy:


@_@


HERES THE LOG U MIGHT NEED

Logfile of HijackThis v1.99.1
Scan saved at 8:26:28 AM, on 6/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\svchost.exe
F:\Program Files\Windows Defender\MsMpEng.exe
F:\WINDOWS\System32\svchost.exe
F:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
F:\WINDOWS\system32\spoolsv.exe
F:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
F:\Program Files\Bonjour\mDNSResponder.exe
f:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
F:\WINDOWS\system32\nvsvc32.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\taskmgr.exe
F:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
F:\Program Files\Mozilla Firefox\firefox.exe
F:\Program Files\Norton Internet Security\Norton AntiVirus\NAVW32.exe
F:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.crawler.com/search/dispatcher.a…&tbid=60287
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60287
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60287
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60287
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60287
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - F:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
O2 - BHO: (no name) - {5F11D5D5-3FB2-4ADD-84AD-D69BC9A5D312} - F:\WINDOWS\system32\nnnNGWPH.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - F:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - F:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - F:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O2 - BHO: (no name) - {C14E6230-757D-4246-81CE-B34E2940C722} - (no file)
O2 - BHO: (no name) - {C37CECD8-9541-4EF0-8B36-D125C177074F} - F:\WINDOWS\system32\khfCrPfE.dll
O2 - BHO: (no name) - {F0A9AC8F-B0A4-4EE0-9EFA-BB4322F3B53D} - F:\WINDOWS\system32\efcATLfg.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - F:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - F:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
O4 - HKLM\..\Run: [IgfxTray] F:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] F:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Ulead AutoDetector v2] F:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe
O4 - HKLM\..\Run: [atwtusb] atwtusb.exe beta
O4 - HKLM\..\Run: [McENUI] F:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "F:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "F:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "F:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Windows Defender] "F:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE F:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE F:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [BM7351a86c] Rundll32.exe "F:\WINDOWS\system32\ipdqbjrc.dll",s
O4 - HKCU\..\Run: [ctfmon.exe] F:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Web Video Downloader] "F:\Program Files\SourceTec\Sothink Web Video Downloader Stand-alone\VideoDownloader.exe"
O4 - HKCU\..\Run: [Steam] "k:\new folder (2)\steam.exe" -silent
O4 - Startup: Xfire.lnk = F:\Program Files\Xfire\xfire.exe
O4 - Global Startup: Microsoft Office.lnk = F:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - F:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: f:\program files\bonjour\mdnsnsp.dll
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1012226532265
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1012226522780
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - F:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - F:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - AppInit_DLLs: etyofuug.dll
O20 - Winlogon Notify: hgGayxYO - hgGayxYO.dll (file missing)
O20 - Winlogon Notify: igfxcui - F:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: mlJDvVnL - mlJDvVnL.dll (file missing)
O20 - Winlogon Notify: nnnNGWPH - F:\WINDOWS\SYSTEM32\nnnNGWPH.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - F:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Unknown owner - F:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - F:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - F:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - F:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - F:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - F:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - F:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - F:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - F:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - F:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Unknown owner - F:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - f:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - Unknown owner - F:\Program Files\McAfee\MSK\MskSrver.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - F:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Core LC - Unknown owner - F:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
Post #2
Hello

Please download ATF Cleaner by Atribune.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.



Please visit this web page for instructions for downloading and running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

This includes installing the Windows XP Recovery Console in case you have not installed it yet.

For more information on the Windows XP Recovery Console read http://support.microsoft.com/kb/314058.

Once you install the Recovery Console, when you reboot your computer, you'll see the option for the Recovery Console now as well. Don't select Recovery Console as we don't need it. By default, your main OS is selected there. The screen stays for 2 seconds and then it proceeds to load Windows. That is normal.

Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.

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