This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Resolved] Random IE Windows

7 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

When one first logs into the computer and goes to IE and searches - with any search engine, everything is fine. After a couple of minutes, what is labeled in the title bar as an IE window is created going to whatever website it wants. This window has no menu bar no controls other that the 1 control in the upper left and the 3 in the upper right. This window can be closed by the right most red X or the close option on the title bar. After this happens, if I open another browser window, I get to my home page ok, but attempts to go anywhere else go nowhere. IE's progress bar, at the bottom of the window, never exceeds 50%. Other random IE windows, missing controls, pop up from time to time after that.

I ran XoftSpySE and clean up what it found. I also ran AVG (8.0) and had it cleaned up what if found. The problem still exists.

My HijackThis log is below.

Thank you in advance for your time,
Greg

Logfile of HijackThis v1.99.1
Scan saved at 8:25:48 PM, on 6/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\iPod\bin\iPodService.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=4070424
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=4070424
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: StFlex IE Helper - {8334A30C-49E5-489a-B63D-5B927C1EF46E} - C:\Program Files\QdrDrive\QdrDrive15.dll (file missing)
O2 - BHO: (no name) - {8809906B-393C-4A14-AB40-29B7AF10CBC6} - C:\WINDOWS\system32\byXNfFuT.dll (file missing)
O2 - BHO: {d3bf7bdc-cb3a-783a-44f4-d3432a1718e8} - {8e8171a2-343d-4f44-a387-a3bccdb7fb3d} - C:\WINDOWS\system32\rrtcpmdc.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [c4be0d02] rundll32.exe "C:\WINDOWS\system32\dpxkabum.dll",b
O4 - HKLM\..\Run: [BMc78d3e9e] Rundll32.exe "C:\WINDOWS\system32\lgmtydyu.dll",s
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {9E17A5F9-2B9C-4C66-A592-199A4BA1FBC8} - http://pictures05.aim.com/ygp/aol/plugin/u…AIM.9.5.1.8.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: qoMccYQi - qoMccYQi.dll (file missing)
O20 - Winlogon Notify: __c001C01B - C:\WINDOWS\system32\__c001C01B.dat (file missing)
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: DNS Client DnscacheALG (DnscacheALG) - Unknown owner - C:\WINDOWS\TEMP\3314098698.exe (file missing)
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WebClient WebClientxmlprov (WebClientxmlprov) - Unknown owner - C:\WINDOWS\system32\1028z.exe (file missing)
Hello

Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • If your anti-virus or firewall complains, please allow this script to run as it is not malicious.
  • When it has finished, dss will open two Notepads main.txt and extra.txt – please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.




Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner and click Accept

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
DSS - main.txt
Deckard's System Scanner v20071014.68
Run by [removed] on 2008-06-15 09:42:02
Computer is in Normal Mode.
——————————————————————————–

– System Restore ————————————————————–

Successfully created a Deckard's System Scanner Restore Point.


– Last 5 Restore Point(s) –
92: 2008-06-15 13:42:14 UTC - RP366 - Deckard's System Scanner Restore Point
91: 2008-06-15 02:49:40 UTC - RP365 - System Checkpoint
90: 2008-06-14 02:16:38 UTC - RP364 - System Checkpoint
89: 2008-06-12 19:03:27 UTC - RP363 - System Checkpoint
88: 2008-06-11 18:24:35 UTC - RP362 - System Checkpoint


– First Restore Point –
1: 2008-06-06 23:12:57 UTC - RP275 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



– HijackThis (run as Penny.exe) ———————————————–

Unable to find log (file not found); running clone.
– HijackThis Clone ————————————————————


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-06-15 09:46:54
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\system32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\system32\taskmgr.exe
C:\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe
C:\Documents and Settings\Penny\Desktop\dss.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Hijackthis\Penny.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=4070424
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/hws/sb/dell-usuk-rel…html?channel=us
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com/hws/sb/dell-usuk-rel…html?channel=us
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/ig/dell?hl=en&cl…amp;ibd=4070424
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://info.weightwatchers.com/cgi-bin9/DM…BQL0Xgu0EclP0Ez
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/hws/sb/dell-usuk-rel…html?channel=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=4070424
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: StFlex IE Helper - {8334A30C-49E5-489a-B63D-5B927C1EF46E} - C:\Program Files\QdrDrive\QdrDrive15.dll (file missing)
O2 - BHO: (no name) - {8809906B-393C-4A14-AB40-29B7AF10CBC6} - C:\WINDOWS\system32\byXNfFuT.dll (file missing)
O2 - BHO: {d3bf7bdc-cb3a-783a-44f4-d3432a1718e8} - {8e8171a2-343d-4f44-a387-a3bccdb7fb3d} - C:\WINDOWS\system32\rrtcpmdc.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [c4be0d02] rundll32.exe "C:\WINDOWS\system32\dpxkabum.dll",b
O4 - HKLM\..\Run: [BMc78d3e9e] Rundll32.exe "C:\WINDOWS\system32\lgmtydyu.dll",s
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [A00FC09072.exe] C:\DOCUME~1\Penny\LOCALS~1\Temp\_A00FC09072.exe
O4 - HKCU\..\Run: [A00F1C9880D.exe] C:\DOCUME~1\Penny\LOCALS~1\Temp\_A00F1C9880D.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} () - http://fpdownload.macromedia.com/get/flash…t/ultrashim.cab
O16 - DPF: {9E17A5F9-2B9C-4C66-A592-199A4BA1FBC8} () - http://pictures05.aim.com/ygp/aol/plugin/u…AIM.9.5.1.8.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: qoMccYQi - C:\WINDOWS\system32\qoMccYQi.dll (file missing)
O20 - Winlogon Notify: __c001C01B - C:\WINDOWS\system32\__c001C01B.dat (file missing)
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG8\avgwdsvc.exe
O23 - Service: DNS Client DnscacheALG (DnscacheALG) - Unknown owner - C:\WINDOWS\TEMP\3314098698.exe srv
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Unknown owner - C:\Program Files\Nero\Nero 7\Nero
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WebClient WebClientxmlprov (WebClientxmlprov) - Unknown owner - C:\WINDOWS\system32\1028z.exe srv


–
End of file - 8536 bytes

– File Associations ———————————————————–

All associations okay.


– Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ———————

R1 StarOpen - c:\windows\system32\drivers\staropen.sys
R2 ASCTRM - c:\windows\system32\drivers\asctrm.sys
Hello

You have two anti-virus programs, you need to remove one of these

AV: AVG Anti-Virus Free v8.0 (AVG Technologies)
AV: ZoneAlarm Security Suite Antivirus v7.0.462.000 (Check Point, LTD.)



Go to this site:
http://www.virustotal.com/
On top you'll find 'Browse'
Click the browse button and browse to the file:

C:\WINDOWS\TEMP\3314098698.exe

Click open.
Then click the 'Send' button next to it.
This will scan the file. Please be patient.
Once scanned, copy and paste the results as well in your next reply.




1. Please re-open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below(if present):

O2 - BHO: StFlex IE Helper - {8334A30C-49E5-489a-B63D-5B927C1EF46E} - C:\Program Files\QdrDrive\QdrDrive15.dll (file missing)
O2 - BHO: (no name) - {8809906B-393C-4A14-AB40-29B7AF10CBC6} - C:\WINDOWS\system32\byXNfFuT.dll (file missing)
O2 - BHO: {d3bf7bdc-cb3a-783a-44f4-d3432a1718e8} - {8e8171a2-343d-4f44-a387-a3bccdb7fb3d} - C:\WINDOWS\system32\rrtcpmdc.dll
O4 - HKLM\..\Run: [c4be0d02] rundll32.exe "C:\WINDOWS\system32\dpxkabum.dll",b
O4 - HKLM\..\Run: [BMc78d3e9e] Rundll32.exe "C:\WINDOWS\system32\lgmtydyu.dll",s
O4 - HKCU\..\Run: [A00FC09072.exe] C:\DOCUME~1\Penny\LOCALS~1\Temp\_A00FC09072.exe
O4 - HKCU\..\Run: [A00F1C9880D.exe] C:\DOCUME~1\Penny\LOCALS~1\Temp\_A00F1C9880D.exe
O20 - Winlogon Notify: qoMccYQi - C:\WINDOWS\system32\qoMccYQi.dll (file missing)
O20 - Winlogon Notify: __c001C01B - C:\WINDOWS\system32\__c001C01B.dat (file missing)


2. Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.




Please download the OTMoveIt2 by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt2.exe to run it.
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    [kill explorer]
    C:\WINDOWS\system32\hipkjusf.dll
    C:\WINDOWS\system32\aoiotntf.dll
    C:\WINDOWS\system32\peqjcphq.dll
    C:\WINDOWS\system32\rrtcpmdc.dll
    C:\WINDOWS\system32\dpxkabum.dll
    C:\WINDOWS\system32\masymesx.dll
    C:\WINDOWS\system32\NpXEdccf.ini2
    C:\WINDOWS\system32\fccdEXpN.dll
    C:\WINDOWS\system32\ujamdthu.dll
    C:\WINDOWS\system32\ydvwenrp.dll
    C:\WINDOWS\system32\CcfLRBIi.ini2
    C:\WINDOWS\system32\iIBRLfcC.dll
    C:\WINDOWS\system32\kcxdosuu.dll
    C:\WINDOWS\system32\bcvabpln.dll
    C:\WINDOWS\system32\ywihgtis.dll
    C:\WINDOWS\system32\qiyswphk.dll
    C:\WINDOWS\system32\vDdfPXyb.ini2
    C:\WINDOWS\system32\byXPfdDv.dll
    C:\WINDOWS\system32\HgNXwGgh.ini2
    C:\WINDOWS\system32\sjxtfdlj.dll
    C:\WINDOWS\system32\lcurejbb.dll
    C:\WINDOWS\system32\bcbpwtyk.dll
    C:\WINDOWS\system32\AbdLnnpo.ini2
    C:\WINDOWS\system32\ncdhhtau.dll
    C:\WINDOWS\system32\skjvfjfe.dll
    C:\WINDOWS\system32\fOYcdccf.ini2
    C:\WINDOWS\system32\uaqbgcmu.dll
    C:\WINDOWS\system32\olftxypf.dll
    C:\WINDOWS\system32\oarkvcra.dll
    C:\WINDOWS\system32\iolcfikd.dll
    C:\WINDOWS\system32\FPWHikkj.ini2
    C:\WINDOWS\system32\rklcfxan.dll
    C:\WINDOWS\system32\psxakkhq.dll
    C:\WINDOWS\system32\lgmtydyu.dll
    C:\WINDOWS\system32\XHRsrBeg.ini2
    C:\WINDOWS\system32\khgcgewp.dll
    C:\WINDOWS\system32\stjkqmky.dll
    C:\WINDOWS\system32\TuFfNXyb.ini2
    C:\Program Files\QdrModule
    C:\Program Files\QdrDrive
    C:\WINDOWS\system32\975004220.dat
    C:\WINDOWS\system32\636508135.dat
    purity 
    EmptyTemp
    [start explorer]
  • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the light Yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
  • Close OTMoveIt2
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.



Reboot and post a new DSS log
I started to do these next steps, but the file - C:\WINDOWS\TEMP\3314098698.exe was no longer on the system. Is this an issue? Should I proceed with the remaining steps? Thank you
I shut off ZoneAlarm's AntiVirus.

OTMoveIt log

File/Folder CODE not found.
Explorer killed successfully
LoadLibrary failed for C:\WINDOWS\system32\hipkjusf.dll
C:\WINDOWS\system32\hipkjusf.dll NOT unregistered.
File move failed. C:\WINDOWS\system32\hipkjusf.dll scheduled to be moved on reboot.
DllUnregisterServer procedure not found in C:\WINDOWS\system32\aoiotntf.dll
C:\WINDOWS\system32\aoiotntf.dll NOT unregistered.
C:\WINDOWS\system32\aoiotntf.dll moved successfully.
DllUnregisterServer procedure not found in C:\WINDOWS\system32\peqjcphq.dll
C:\WINDOWS\system32\peqjcphq.dll NOT unregistered.
C:\WINDOWS\system32\peqjcphq.dll moved successfully.
DllUnregisterServer procedure not found in C:\WINDOWS\system32\rrtcpmdc.dll
C:\WINDOWS\system32\rrtcpmdc.dll NOT unregistered.
C:\WINDOWS\system32\rrtcpmdc.dll moved successfully.
DllUnregisterServer procedure not found in C:\WINDOWS\system32\dpxkabum.dll
C:\WINDOWS\system32\dpxkabum.dll NOT unregistered.
C:\WINDOWS\system32\dpxkabum.dll moved successfully.
LoadLibrary failed for C:\WINDOWS\system32\masymesx.dll
C:\WINDOWS\system32\masymesx.dll NOT unregistered.
C:\WINDOWS\system32\masymesx.dll moved successfully.
C:\WINDOWS\system32\NpXEdccf.ini2 moved successfully.
DllUnregisterServer procedure not found in C:\WINDOWS\system32\fccdEXpN.dll
C:\WINDOWS\system32\fccdEXpN.dll NOT unregistered.
C:\WINDOWS\system32\fccdEXpN.dll moved successfully.
DllUnregisterServer procedure not found in C:\WINDOWS\system32\ujamdthu.dll
C:\WINDOWS\system32\ujamdthu.dll NOT unregistered.
C:\WINDOWS\system32\ujamdthu.dll moved successfully.
LoadLibrary failed for C:\WINDOWS\system32\ydvwenrp.dll
C:\WINDOWS\system32\ydvwenrp.dll NOT unregistered.
C:\WINDOWS\system32\ydvwenrp.dll moved successfully.
C:\WINDOWS\system32\CcfLRBIi.ini2 moved successfully.
DllUnregisterServer procedure not found in C:\WINDOWS\system32\iIBRLfcC.dll
C:\WINDOWS\system32\iIBRLfcC.dll NOT unregistered.
C:\WINDOWS\system32\iIBRLfcC.dll moved successfully.
DllUnregisterServer procedure not found in C:\WINDOWS\system32\kcxdosuu.dll
C:\WINDOWS\system32\kcxdosuu.dll NOT unregistered.
C:\WINDOWS\system32\kcxdosuu.dll moved successfully.
LoadLibrary failed for C:\WINDOWS\system32\bcvabpln.dll
C:\WINDOWS\system32\bcvabpln.dll NOT unregistered.
C:\WINDOWS\system32\bcvabpln.dll moved successfully.
DllUnregisterServer procedure not found in C:\WINDOWS\system32\ywihgtis.dll
C:\WINDOWS\system32\ywihgtis.dll NOT unregistered.
C:\WINDOWS\system32\ywihgtis.dll moved successfully.
LoadLibrary failed for C:\WINDOWS\system32\qiyswphk.dll
C:\WINDOWS\system32\qiyswphk.dll NOT unregistered.
C:\WINDOWS\system32\qiyswphk.dll moved successfully.
C:\WINDOWS\system32\vDdfPXyb.ini2 moved successfully.
DllUnregisterServer procedure not found in C:\WINDOWS\system32\byXPfdDv.dll
C:\WINDOWS\system32\byXPfdDv.dll NOT unregistered.
C:\WINDOWS\system32\byXPfdDv.dll moved successfully.
C:\WINDOWS\system32\HgNXwGgh.ini2 moved successfully.
LoadLibrary failed for C:\WINDOWS\system32\sjxtfdlj.dll
C:\WINDOWS\system32\sjxtfdlj.dll NOT unregistered.
File move failed. C:\WINDOWS\system32\sjxtfdlj.dll scheduled to be moved on reboot.
LoadLibrary failed for C:\WINDOWS\system32\lcurejbb.dll
C:\WINDOWS\system32\lcurejbb.dll NOT unregistered.
File move failed. C:\WINDOWS\system32\lcurejbb.dll scheduled to be moved on reboot.
LoadLibrary failed for C:\WINDOWS\system32\bcbpwtyk.dll
C:\WINDOWS\system32\bcbpwtyk.dll NOT unregistered.
File move failed. C:\WINDOWS\system32\bcbpwtyk.dll scheduled to be moved on reboot.
C:\WINDOWS\system32\AbdLnnpo.ini2 moved successfully.
DllUnregisterServer procedure not found in C:\WINDOWS\system32\ncdhhtau.dll
C:\WINDOWS\system32\ncdhhtau.dll NOT unregistered.
C:\WINDOWS\system32\ncdhhtau.dll moved successfully.
LoadLibrary failed for C:\WINDOWS\system32\skjvfjfe.dll
C:\WINDOWS\system32\skjvfjfe.dll NOT unregistered.
C:\WINDOWS\system32\skjvfjfe.dll moved successfully.
C:\WINDOWS\system32\fOYcdccf.ini2 moved successfully.
DllUnregisterServer procedure not found in C:\WINDOWS\system32\uaqbgcmu.dll
C:\WINDOWS\system32\uaqbgcmu.dll NOT unregistered.
C:\WINDOWS\system32\uaqbgcmu.dll moved successfully.
LoadLibrary failed for C:\WINDOWS\system32\olftxypf.dll
C:\WINDOWS\system32\olftxypf.dll NOT unregistered.
C:\WINDOWS\system32\olftxypf.dll moved successfully.
DllUnregisterServer procedure not found in C:\WINDOWS\system32\oarkvcra.dll
C:\WINDOWS\system32\oarkvcra.dll NOT unregistered.
C:\WINDOWS\system32\oarkvcra.dll moved successfully.
LoadLibrary failed for C:\WINDOWS\system32\iolcfikd.dll
C:\WINDOWS\system32\iolcfikd.dll NOT unregistered.
C:\WINDOWS\system32\iolcfikd.dll moved successfully.
C:\WINDOWS\system32\FPWHikkj.ini2 moved successfully.
LoadLibrary failed for C:\WINDOWS\system32\rklcfxan.dll
C:\WINDOWS\system32\rklcfxan.dll NOT unregistered.
C:\WINDOWS\system32\rklcfxan.dll moved successfully.
DllUnregisterServer procedure not found in C:\WINDOWS\system32\psxakkhq.dll
C:\WINDOWS\system32\psxakkhq.dll NOT unregistered.
C:\WINDOWS\system32\psxakkhq.dll moved successfully.
DllUnregisterServer procedure not found in C:\WINDOWS\system32\lgmtydyu.dll
C:\WINDOWS\system32\lgmtydyu.dll NOT unregistered.
C:\WINDOWS\system32\lgmtydyu.dll moved successfully.
C:\WINDOWS\system32\XHRsrBeg.ini2 moved successfully.
DllUnregisterServer procedure not found in C:\WINDOWS\system32\khgcgewp.dll
C:\WINDOWS\system32\khgcgewp.dll NOT unregistered.
C:\WINDOWS\system32\khgcgewp.dll moved successfully.
DllUnregisterServer procedure not found in C:\WINDOWS\system32\stjkqmky.dll
C:\WINDOWS\system32\stjkqmky.dll NOT unregistered.
C:\WINDOWS\system32\stjkqmky.dll moved successfully.
C:\WINDOWS\system32\TuFfNXyb.ini2 moved successfully.
C:\Program Files\QdrModule moved successfully.
C:\Program Files\QdrDrive moved successfully.
C:\WINDOWS\system32\975004220.dat moved successfully.
C:\WINDOWS\system32\636508135.dat moved successfully.
< purity >
< EmptyTemp >
File delete failed. C:\DOCUME~1\Penny\LOCALS~1\Temp\hpodvd09.log scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Penny\LOCALS~1\Temp\~DF19F3.tmp scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Penny\LOCALS~1\Temp\~DFF5E.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\ZLT04801.TMP scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\ZLT05efc.TMP scheduled to be deleted on reboot.
Temp folders emptied.
IE temp folders emptied.
Explorer started successfully

OTMoveIt2 by OldTimer - Version 1.0.4.2 log created on 06172008_193545

Files moved on Reboot…
File C:\WINDOWS\system32\hipkjusf.dll not found!
LoadLibrary failed for C:\WINDOWS\system32\sjxtfdlj.dll
C:\WINDOWS\system32\sjxtfdlj.dll NOT unregistered.
File move failed. C:\WINDOWS\system32\sjxtfdlj.dll scheduled to be moved on reboot.
LoadLibrary failed for C:\WINDOWS\system32\lcurejbb.dll
C:\WINDOWS\system32\lcurejbb.dll NOT unregistered.
File move failed. C:\WINDOWS\system32\lcurejbb.dll scheduled to be moved on reboot.
LoadLibrary failed for C:\WINDOWS\system32\bcbpwtyk.dll
C:\WINDOWS\system32\bcbpwtyk.dll NOT unregistered.
File move failed. C:\WINDOWS\system32\bcbpwtyk.dll scheduled to be moved on reboot.
File move failed. C:\DOCUME~1\Penny\LOCALS~1\Temp\hpodvd09.log scheduled to be moved on reboot.
File C:\DOCUME~1\Penny\LOCALS~1\Temp\~DF19F3.tmp not found!
C:\DOCUME~1\Penny\LOCALS~1\Temp\~DFF5E.tmp moved successfully.
C:\WINDOWS\temp\ZLT04801.TMP moved successfully.
C:\WINDOWS\temp\ZLT05efc.TMP moved successfully.


C:\WINDOWS\system32\oarkvcra.dll NOT unregistered.
C:\WINDOWS\system32\oarkvcra.dll moved successfully.
LoadLibrary failed for C:\WINDOWS\system32\iolcfikd.dll
C:\WINDOWS\system32\iolcfikd.dll NOT unregistered.
C:\WINDOWS\system32\iolcfikd.dll moved successfully.
C:\WINDOWS\system32\FPWHikkj.ini2 moved successfully.
LoadLibrary failed for C:\WINDOWS\system32\rklcfxan.dll
C:\WINDOWS\system32\rklcfxan.dll NOT unregistered.
C:\WINDOWS\system32\rklcfxan.dll moved successfully.
DllUnregisterServer procedure not found in C:\WINDOWS\system32\psxakkhq.dll
C:\WINDOWS\system32\psxakkhq.dll NOT unregistered.
C:\WINDOWS\system32\psxakkhq.dll moved successfully.
DllUnregisterServer procedure not found in C:\WINDOWS\system32\lgmtydyu.dll
C:\WINDOWS\system32\lgmtydyu.dll NOT unregistered.
C:\WINDOWS\system32\lgmtydyu.dll moved successfully.
C:\WINDOWS\system32\XHRsrBeg.ini2 moved successfully.
DllUnregisterServer procedure not found in C:\WINDOWS\system32\khgcgewp.dll
C:\WINDOWS\system32\khgcgewp.dll NOT unregistered.
C:\WINDOWS\system32\khgcgewp.dll moved successfully.
DllUnregisterServer procedure not found in C:\WINDOWS\system32\stjkqmky.dll
C:\WINDOWS\system32\stjkqmky.dll NOT unregistered.
C:\WINDOWS\system32\stjkqmky.dll moved successfully.
C:\WINDOWS\system32\TuFfNXyb.ini2 moved successfully.
C:\Program Files\QdrModule moved successfully.
C:\Program Files\QdrDrive moved successfully.
C:\WINDOWS\system32\975004220.dat moved successfully.
C:\WINDOWS\system32\636508135.dat moved successfully.
< purity >
< EmptyTemp >
File delete failed. C:\DOCUME~1\Penny\LOCALS~1\Temp\hpodvd09.log scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Penny\LOCALS~1\Temp\~DF19F3.tmp scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Penny\LOCALS~1\Temp\~DFF5E.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\ZLT04801.TMP scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\ZLT05efc.TMP scheduled to be deleted on reboot.
Temp folders emptied.
IE temp folders emptied.
Explorer started successfully

DSS Log

Deckard's System Scanner v20071014.68
Run by [removed] on 2008-06-17 19:44:56
Computer is in Normal Mode.
——————————————————————————–



– HijackThis (run as Penny.exe) ———————————————–

Unable to find log (file not found); running clone.
– HijackThis Clone ————————————————————


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-06-17 19:46:08
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\explorer.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\system32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\iPod\bin\iPodService.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Penny\Desktop\dss.exe
C:\Program Files\Hijackthis\Penny.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=4070424
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/hws/sb/dell-usuk-rel…html?channel=us
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com/hws/sb/dell-usuk-rel…html?channel=us
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/ig/dell?hl=en&cl…amp;ibd=4070424
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://info.weightwatchers.com/cgi-bin9/DM…BQL0Xgu0EclP0Ez
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/hws/sb/dell-usuk-rel…html?channel=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=4070424
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BMc78d3e9e] Rundll32.exe "C:\WINDOWS\system32\lgmtydyu.dll",s
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} () - http://fpdownload.macromedia.com/get/flash…t/ultrashim.cab
O16 - DPF: {9E17A5F9-2B9C-4C66-A592-199A4BA1FBC8} () - http://pictures05.aim.com/ygp/aol/plugin/u…AIM.9.5.1.8.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG8\avgwdsvc.exe
O23 - Service: DNS Client DnscacheALG (DnscacheALG) - Unknown owner - C:\WINDOWS\TEMP\3314098698.exe srv
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Unknown owner - C:\Program Files\Nero\Nero 7\Nero
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WebClient WebClientxmlprov (WebClientxmlprov) - Unknown owner - C:\WINDOWS\system32\1028z.exe srv


–
End of file - 7906 bytes

– Files created between 2008-05-17 and 2008-06-17 —————————–

2008-06-17 19:43:16 291328 –a—— C:\OTMoveIt2.exe
Hello

Please visit this web page for instructions for downloading and running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

This includes installing the Windows XP Recovery Console in case you have not installed it yet.

For more information on the Windows XP Recovery Console read http://support.microsoft.com/kb/314058.

Once you install the Recovery Console, when you reboot your computer, you'll see the option for the Recovery Console now as well. Don't select Recovery Console as we don't need it. By default, your main OS is selected there. The screen stays for 2 seconds and then it proceeds to load Windows. That is normal.

Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.
Hello

Note: ComboFix did not ask about installing the recovery console. The documentation for ComboFix, implied that it would fire me to a site to download and install it. That did not happen. Also, when ComboFix did a reboot, I did not see a Recovery Console option. Not sure if this is/was a problem. I am running XP SP2 and quite probably the latest MS patches. Thought I should mention it.


ComboFix log

ComboFix 08-06-16.5 - Penny 2008-06-18 19:19:21.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1530 [GMT -4:00]
Running from: E:\FightTheBaddies\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Emily\My Documents\DOBE~1
C:\Documents and Settings\Emily\My Documents\ICROSO~1
C:\Documents and Settings\Emily\My Documents\PPATCH~1
C:\Documents and Settings\Emily\My Documents\RACLE~1
C:\Documents and Settings\Emily\My Documents\SCURIT~1
C:\Documents and Settings\Emily\My Documents\SMANTE~1
C:\Documents and Settings\Emily\My Documents\SMBOLS~1
C:\Documents and Settings\Emily\My Documents\WNSXS~1
C:\Documents and Settings\Emily\Start Menu\Programs\Internet Speed Monitor
C:\Documents and Settings\Emily\Start Menu\Programs\Internet Speed Monitor\Check Now.lnk
C:\Documents and Settings\Emily\Start Menu\Programs\Internet Speed Monitor\Uninstall.lnk
C:\Program Files\ISM
C:\Program Files\ISM\ism.exe
C:\Program Files\ISM\Uninstall.exe
C:\WINDOWS\BMc78d3e9e.xml
C:\WINDOWS\cookies.ini
C:\WINDOWS\pskt.ini
C:\WINDOWS\system32\AbdLnnpo.ini
C:\WINDOWS\system32\arcvkrao.ini
C:\WINDOWS\system32\bcbpwtyk.dll
C:\WINDOWS\system32\bcyfjyxr.ini
C:\WINDOWS\system32\CcfLRBIi.ini
C:\WINDOWS\system32\fOYcdccf.ini
C:\WINDOWS\system32\FPWHikkj.ini
C:\WINDOWS\system32\HgNXwGgh.ini
C:\WINDOWS\system32\jsqsqvfu.ini
C:\WINDOWS\system32\jtdhcxke.ini
C:\WINDOWS\system32\lcurejbb.dll
C:\WINDOWS\system32\lgmtydyu.dll
C:\WINDOWS\system32\mcrh.tmp
C:\WINDOWS\system32\mevlaxmc.ini
C:\WINDOWS\system32\mubakxpd.ini
C:\WINDOWS\system32\numccgfb.ini
C:\WINDOWS\system32\pljygquj.ini
C:\WINDOWS\system32\rijpvrxj.ini
C:\WINDOWS\system32\sjxtfdlj.dll
C:\WINDOWS\system32\TuFfNXyb.ini
C:\WINDOWS\system32\uhtdmaju.ini
C:\WINDOWS\system32\usrfsqvx.ini
C:\WINDOWS\system32\vDdfPXyb.ini
C:\WINDOWS\system32\XHRsrBeg.ini
C:\WINDOWS\system32\xuykdmbh.ini

.
((((((((((((((((((((((((( Files Created from 2008-05-18 to 2008-06-18 )))))))))))))))))))))))))))))))
.

2008-06-17 19:43 . 2008-06-16 11:13 291,328 –a—— C:\OTMoveIt2.exe
2008-06-15 09:41 . 2008-06-15 09:41 d——– C:\Deckard
2008-06-11 16:55 . 2008-06-11 22:52 668 –ahs—- C:\WINDOWS\system32\NpXEdccf.ini
2008-06-08 19:28 . 2008-06-08 19:43 d——– C:\Program Files\Agent
2008-06-08 19:28 . 2008-06-08 19:28 d——– C:\Documents and Settings\Emily\Application Data\Forte
2008-05-27 18:20 . 2008-05-27 18:20 d——– C:\Documents and Settings\Zachary\Application Data\Apple Computer

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-18 23:29 438,788 –sha-w C:\WINDOWS\system32\drivers\fidbox.idx
2008-06-18 23:29 33,453,088 –sha-w C:\WINDOWS\system32\drivers\fidbox.dat
2008-06-12 19:53 ——— d—–w C:\Program Files\XoftSpySE
2008-05-18 15:38 ——— d–h–w C:\Program Files\InstallShield Installation Information
2008-05-17 23:55 96,520 —-a-w C:\WINDOWS\system32\drivers\avgldx86.sys
2008-05-17 23:55 ——— d—–w C:\Program Files\AVG
2008-05-17 23:55 ——— d—–w C:\Documents and Settings\All Users\Application Data\avg8
2008-05-17 16:23 ——— d—–w C:\Documents and Settings\All Users\Application Data\Viewpoint
2008-05-16 00:25 ——— d—–w C:\Documents and Settings\Penny\Application Data\HP
2008-05-15 23:53 ——— d—–w C:\Program Files\MSXML 4.0
2008-05-06 20:15 ——— d—–w C:\Program Files\Games
2008-05-04 17:03 ——— d—–w C:\Program Files\KeyChainPhotoViewer
.

——- Sigcheck ——-

2007-10-30 12:53 360832 64798ecfa43d78c7178375fcdd16d8c8 C:\WINDOWS\$hf_mig$\KB941644\SP2QFE\tcpip.sys
2004-08-04 05:00 359040 1745b00fc1141404b28f4b94f69a8871 C:\WINDOWS\$NtUninstallKB941644$\tcpip.sys
2007-10-30 13:20 360064 ecf02439fd31bbd0dbc2ec05600cf08a C:\WINDOWS\system32\dllcache\tcpip.sys
2007-10-30 13:20 360064 ecf02439fd31bbd0dbc2ec05600cf08a C:\WINDOWS\system32\drivers\tcpip.sys
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\Dell Support\DSAgnt.exe" [2006-08-28 21:57 395776]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" [2006-11-16 19:04 139264]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 05:00 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SigmatelSysTrayApp"="stsystra.exe" [2006-07-24 10:20 282624 C:\WINDOWS\stsystra.exe]
"IAAnotif"="C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2006-07-06 07:15 151552]
"DMXLauncher"="C:\Program Files\Dell\Media Experience\DMXLauncher.exe" [2005-10-05 03:12 94208]
"DLA"="C:\WINDOWS\System32\DLA\DLACTRLW.EXE" [2005-09-08 05:20 122940]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 16:50 221184]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 16:50 81920]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2006-02-19 02:41 49152]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2005-06-24 15:16 278528]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-04-28 12:10 98304]
"NeroFilterCheck"="C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe" [2006-01-12 15:40 155648]
"ZoneAlarm Client"="C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" [2007-11-14 16:05 919016]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [2008-05-17 19:55 1177368]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [2006-06-16 08:39 7323648]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2004-08-04 05:00 53760 C:\WINDOWS\system32\narrator.exe]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 22:05:26 29696]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2007-04-24 01:08:48 24576]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2006-02-19 04:21:22 288472]
HP Image Zone Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe [2004-11-04 19:50:52 53248]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 16:05:56 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"VIDC.ACDV"= ACDV.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"FirewallOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=

R1 AvgLdx86;AVG AVI Loader Driver x86;C:\WINDOWS\system32\Drivers\avgldx86.sys [2008-05-17 19:55]
R2 avg8wd;AVG8 WatchDog;C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2008-05-17 19:55]
S2 DnscacheALG;DNS Client DnscacheALG;C:\WINDOWS\TEMP\3314098698.exe []
S2 WebClientxmlprov;WebClient WebClientxmlprov;C:\WINDOWS\system32\1028z.exe []
S3 NAL;Nal Service ;C:\WINDOWS\system32\Drivers\iqvw32.sys [2006-06-05 03:39]

.
Contents of the 'Scheduled Tasks' folder
"2008-06-18 23:30:32 C:\WINDOWS\Tasks\XoftSpySE 2.job"
- C:\Program Files\XoftSpySE\XoftSpy.exe
"2008-06-18 23:00:00 C:\WINDOWS\Tasks\XoftSpySE.job"
- C:\Program Files\XoftSpySE\XoftSpy.exe
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-06-18 19:31:54
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …


C:\Documents and Settings\Penny\Application Data\HP\CRMLogs\CrmCM.htm 4768 bytes

scan completed successfully
hidden files: 1

**************************************************************************
.
———————— Other Running Processes ————————
.
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
.
**************************************************************************
.
Completion time: 2008-06-18 19:34:32 - machine was rebooted
ComboFix-quarantined-files.txt 2008-06-18 23:34:24

Pre-Run: 220,504,793,088 bytes free
Post-Run: 221,044,981,760 bytes free

181 — E O F — 2008-05-28 21:33:01


Hijackthis log

Logfile of HijackThis v1.99.1
Scan saved at 7:36:50 PM, on 6/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=4070424
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://info.weightwatchers.com/cgi-bin9/DM…BQL0Xgu0EclP0Ez
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {9E17A5F9-2B9C-4C66-A592-199A4BA1FBC8} - http://pictures05.aim.com/ygp/aol/plugin/u…AIM.9.5.1.8.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: DNS Client DnscacheALG (DnscacheALG) - Unknown owner - C:\WINDOWS\TEMP\3314098698.exe (file missing)
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WebClient WebClientxmlprov (WebClientxmlprov) - Unknown owner - C:\WINDOWS\system32\1028z.exe (file missing)



I did a system scan and save log file.

When I attempted to log off, I could not really log off, instead I had to stand on the reboot button to shutdown the machine. After rebooting, logging, and bouncing about on Web, I could successfully log off. Again, thought I should mention it. And, cruising the Web was faster and I did not encounter the issues from yesterday.

Thank you
Hello


1. Close any open browsers.

2. Open notepad and copy/paste the text in the quotebox below into it:

File::
C:\WINDOWS\system32\NpXEdccf.ini

Folder::

Registry::

Driver::
DnscacheALG
WebClientxmlprov


Save this as CFScript.txt, in the same location as ComboFix.exe


[external image: Posted Image]

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at "C:\ComboFix.txt"

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall




Also post a new HijackThis log
Never mind the picture…I found it in the Combofix how to doc at:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Sorry for any inconvience, I will do as instructed and will post the logs when done.

Thank you
Hello

ComboFix log

ComboFix 08-06-16.5 - Penny 2008-06-19 21:14:02.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1573 [GMT -4:00]
Running from: C:\FightTheBaddies\ComboFix.exe
Command switches used :: C:\FightTheBaddies\CFScript.txt
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

FILE ::
C:\WINDOWS\system32\NpXEdccf.ini
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\NpXEdccf.ini

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Legacy_DNSCACHEALG
——-\Legacy_WEBCLIENTXMLPROV
——-\Service_DnscacheALG
——-\Service_WebClientxmlprov


((((((((((((((((((((((((( Files Created from 2008-05-20 to 2008-06-20 )))))))))))))))))))))))))))))))
.

2008-06-19 21:11 . 2008-06-19 21:13 d——– C:\FightTheBaddies
2008-06-17 19:43 . 2008-06-16 11:13 291,328 –a—— C:\OTMoveIt2.exe
2008-06-15 09:41 . 2008-06-15 09:41 d——– C:\Deckard
2008-06-08 19:28 . 2008-06-08 19:43 d——– C:\Program Files\Agent
2008-06-08 19:28 . 2008-06-08 19:28 d——– C:\Documents and Settings\Emily\Application Data\Forte
2008-05-27 18:20 . 2008-05-27 18:20 d——– C:\Documents and Settings\Zachary\Application Data\Apple Computer

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-20 01:20 444,788 –sha-w C:\WINDOWS\system32\drivers\fidbox.idx
2008-06-20 01:20 33,453,088 –sha-w C:\WINDOWS\system32\drivers\fidbox.dat
2008-06-18 23:30 15,476,769 —-a-w C:\WINDOWS\Internet Logs\tvDebug.zip
2008-06-16 03:13 1,884,160 —-a-w C:\WINDOWS\Internet Logs\xDBA6.tmp
2008-06-15 14:51 1,896,448 —-a-w C:\WINDOWS\Internet Logs\xDBA5.tmp
2008-06-12 19:53 ——— d—–w C:\Program Files\XoftSpySE
2008-06-11 01:14 1,874,432 —-a-w C:\WINDOWS\Internet Logs\xDBA4.tmp
2008-06-11 01:01 401,408 —-a-w C:\WINDOWS\Internet Logs\xDBA3.tmp
2008-06-08 16:42 1,840,128 —-a-w C:\WINDOWS\Internet Logs\xDBA2.tmp
2008-06-07 21:15 1,836,032 —-a-w C:\WINDOWS\Internet Logs\xDBA1.tmp
2008-06-03 02:05 435,200 —-a-w C:\WINDOWS\Internet Logs\xDBA0.tmp
2008-05-27 01:53 1,811,968 —-a-w C:\WINDOWS\Internet Logs\xDB9F.tmp
2008-05-23 02:10 1,810,944 —-a-w C:\WINDOWS\Internet Logs\xDB9E.tmp
2008-05-19 02:03 1,806,848 —-a-w C:\WINDOWS\Internet Logs\xDB9D.tmp
2008-05-18 15:38 ——— d–h–w C:\Program Files\InstallShield Installation Information
2008-05-18 15:29 1,860,096 —-a-w C:\WINDOWS\Internet Logs\xDB9C.tmp
2008-05-17 23:55 96,520 —-a-w C:\WINDOWS\system32\drivers\avgldx86.sys
2008-05-17 23:55 ——— d—–w C:\Program Files\AVG
2008-05-17 23:55 ——— d—–w C:\Documents and Settings\All Users\Application Data\avg8
2008-05-17 16:23 ——— d—–w C:\Documents and Settings\All Users\Application Data\Viewpoint
2008-05-17 16:01 1,759,232 —-a-w C:\WINDOWS\Internet Logs\xDB9B.tmp
2008-05-16 00:25 ——— d—–w C:\Documents and Settings\Penny\Application Data\HP
2008-05-15 23:53 ——— d—–w C:\Program Files\MSXML 4.0
2008-05-10 04:04 1,478,656 —-a-w C:\WINDOWS\Internet Logs\xDB9A.tmp
2008-05-06 20:15 ——— d—–w C:\Program Files\Games
2008-05-06 02:04 302,592 —-a-w C:\WINDOWS\Internet Logs\xDB99.tmp
2008-05-04 17:03 ——— d—–w C:\Program Files\KeyChainPhotoViewer
2008-04-28 01:57 1,453,056 —-a-w C:\WINDOWS\Internet Logs\xDB98.tmp
2008-04-27 03:55 101,888 —-a-w C:\WINDOWS\Internet Logs\xDB96.tmp
2008-04-27 03:55 1,453,056 —-a-w C:\WINDOWS\Internet Logs\xDB97.tmp
2008-04-23 20:10 214,528 —-a-w C:\WINDOWS\Internet Logs\xDB94.tmp
2008-04-23 20:10 1,451,520 —-a-w C:\WINDOWS\Internet Logs\xDB95.tmp
2008-04-23 01:59 1,451,008 —-a-w C:\WINDOWS\Internet Logs\xDB93.tmp
2008-04-22 02:03 1,450,496 —-a-w C:\WINDOWS\Internet Logs\xDB92.tmp
2008-04-19 20:34 1,447,936 —-a-w C:\WINDOWS\Internet Logs\xDB91.tmp
2008-04-17 03:00 1,444,352 —-a-w C:\WINDOWS\Internet Logs\xDB90.tmp
2008-04-16 02:44 1,442,304 —-a-w C:\WINDOWS\Internet Logs\xDB8F.tmp
2008-04-12 03:37 295,936 —-a-w C:\WINDOWS\Internet Logs\xDB8D.tmp
2008-04-12 03:37 1,440,768 —-a-w C:\WINDOWS\Internet Logs\xDB8E.tmp
2008-04-10 01:11 1,436,160 —-a-w C:\WINDOWS\Internet Logs\xDB8C.tmp
2008-04-06 01:30 275,456 —-a-w C:\WINDOWS\Internet Logs\xDB21E.tmp
2008-04-06 01:30 1,424,384 —-a-w C:\WINDOWS\Internet Logs\xDB21F.tmp
2008-04-05 03:21 1,424,384 —-a-w C:\WINDOWS\Internet Logs\xDB8B.tmp
2008-04-03 01:10 1,422,336 —-a-w C:\WINDOWS\Internet Logs\xDB8A.tmp
2008-04-01 23:09 1,421,312 —-a-w C:\WINDOWS\Internet Logs\xDB89.tmp
2008-03-30 03:58 1,415,680 —-a-w C:\WINDOWS\Internet Logs\xDB88.tmp
2008-03-29 02:50 1,415,168 —-a-w C:\WINDOWS\Internet Logs\xDB87.tmp
2008-03-27 02:42 1,414,656 —-a-w C:\WINDOWS\Internet Logs\xDB86.tmp
2008-03-24 07:08 1,413,120 —-a-w C:\WINDOWS\Internet Logs\xDB85.tmp
2008-03-22 04:27 2,070,528 —-a-w C:\WINDOWS\Internet Logs\xDB82.tmp
2008-03-22 04:27 1,410,560 —-a-w C:\WINDOWS\Internet Logs\xDB83.tmp
2008-03-20 01:54 1,406,464 —-a-w C:\WINDOWS\Internet Logs\xDB81.tmp
.

——- Sigcheck ——-

2007-10-30 12:53 360832 64798ecfa43d78c7178375fcdd16d8c8 C:\WINDOWS\$hf_mig$\KB941644\SP2QFE\tcpip.sys
2004-08-04 05:00 359040 1745b00fc1141404b28f4b94f69a8871 C:\WINDOWS\$NtUninstallKB941644$\tcpip.sys
2007-10-30 13:20 360064 ecf02439fd31bbd0dbc2ec05600cf08a C:\WINDOWS\system32\dllcache\tcpip.sys
2007-10-30 13:20 360064 ecf02439fd31bbd0dbc2ec05600cf08a C:\WINDOWS\system32\drivers\tcpip.sys
.
((((((((((((((((((((((((((((( snapshot@2008-06-18_19.33.46.82 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-06-18 23:30:14 2,048 –s-a-w C:\WINDOWS\bootstat.dat
+ 2008-06-20 01:21:13 2,048 –s-a-w C:\WINDOWS\bootstat.dat
- 2008-05-16 00:04:00 53,436 —-a-w C:\WINDOWS\system32\perfc009.dat
+ 2008-06-18 23:35:04 53,436 —-a-w C:\WINDOWS\system32\perfc009.dat
- 2008-05-16 00:04:00 381,692 —-a-w C:\WINDOWS\system32\perfh009.dat
+ 2008-06-18 23:35:04 381,692 —-a-w C:\WINDOWS\system32\perfh009.dat
- 2008-06-18 18:33:34 9,580,296 —-a-w C:\WINDOWS\system32\ZoneLabs\spyware.dat
+ 2008-06-20 01:11:06 9,603,000 —-a-w C:\WINDOWS\system32\ZoneLabs\spyware.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\Dell Support\DSAgnt.exe" [2006-08-28 21:57 395776]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 05:00 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SigmatelSysTrayApp"="stsystra.exe" [2006-07-24 10:20 282624 C:\WINDOWS\stsystra.exe]
"IAAnotif"="C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2006-07-06 07:15 151552]
"DMXLauncher"="C:\Program Files\Dell\Media Experience\DMXLauncher.exe" [2005-10-05 03:12 94208]
"DLA"="C:\WINDOWS\System32\DLA\DLACTRLW.EXE" [2005-09-08 05:20 122940]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 16:50 221184]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 16:50 81920]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2006-02-19 02:41 49152]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2005-06-24 15:16 278528]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-04-28 12:10 98304]
"NeroFilterCheck"="C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe" [2006-01-12 15:40 155648]
"ZoneAlarm Client"="C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" [2007-11-14 16:05 919016]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [2008-05-17 19:55 1177368]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [2006-06-16 08:39 7323648]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2004-08-04 05:00 53760 C:\WINDOWS\system32\narrator.exe]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 22:05:26 29696]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2007-04-24 01:08:48 24576]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2006-02-19 04:21:22 288472]
HP Image Zone Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe [2004-11-04 19:50:52 53248]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 16:05:56 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"VIDC.ACDV"= ACDV.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"FirewallOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=

R1 AvgLdx86;AVG AVI Loader Driver x86;C:\WINDOWS\system32\Drivers\avgldx86.sys [2008-05-17 19:55]
R2 avg8wd;AVG8 WatchDog;C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2008-05-17 19:55]
S3 NAL;Nal Service ;C:\WINDOWS\system32\Drivers\iqvw32.sys [2006-06-05 03:39]

.
Contents of the 'Scheduled Tasks' folder
"2008-06-20 01:21:25 C:\WINDOWS\Tasks\XoftSpySE 2.job"
- C:\Program Files\XoftSpySE\XoftSpy.exe
"2008-06-19 23:00:00 C:\WINDOWS\Tasks\XoftSpySE.job"
- C:\Program Files\XoftSpySE\XoftSpy.exe
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-06-19 21:24:00
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
———————— Other Running Processes ————————
.
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe
.
**************************************************************************
.
Completion time: 2008-06-19 21:27:45 - machine was rebooted
ComboFix-quarantined-files.txt 2008-06-20 01:27:01
ComboFix2.txt 2008-06-18 23:34:33

Pre-Run: 220,768,227,328 bytes free
Post-Run: 220,755,288,064 bytes free

196 — E O F — 2008-05-28 21:33:01



Hijackthis log

Logfile of HijackThis v1.99.1
Scan saved at 9:31:14 PM, on 6/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\iPod\bin\iPodService.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=4070424
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://info.weightwatchers.com/cgi-bin9/DM…BQL0Xgu0EclP0Ez
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {9E17A5F9-2B9C-4C66-A592-199A4BA1FBC8} - http://pictures05.aim.com/ygp/aol/plugin/u…AIM.9.5.1.8.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe


The log off issue from the previous post did not occur.

Thank you
Hello

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.


Also tell me how your PC is running

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI