Spyware / Malware / Virus Removal

[Resolved] PLEASE HELP!

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accountant975 Topic Starter

Post #1June 10, 2008, 6:00 PM UTC

Logfile of HijackThis v1.99.1
Scan saved at 11:23:54 AM, on 6/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/def…//www.yahoo.com
O2 - BHO: (no name) - rsion - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: QXK Olive - {A87FEC41-1AE1-4593-9384-1E65D08CD973} - C:\WINDOWS\nogxfvbllna.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: nmwegbsf - {CF9BAB30-8E3C-4D10-B8C1-428B16A38D69} - C:\WINDOWS\nmwegbsf.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://*.att.net
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by103fd.bay103.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{37AE7514-3F0E-44DB-B080-248FC63DC182}: NameServer = 85.255.115.59,85.255.112.77
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.59 85.255.112.77
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.59 85.255.112.77
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O21 - SSODL: erpobmsw - {E34CF65B-F863-4810-B68C-B347F80E19C0} - C:\WINDOWS\erpobmsw.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

I also have the startup list if need be.

Can someone please help me out as I'm at a complete loss as to what to do next.

Rorschach112

Post #2June 11, 2008, 12:07 PM UTC

Hello

Before we begin, you should save these instructions in Notepad to your desktop, or print them, for easy reference. Much of our fix will be done in Safe mode, and you will be unable to access this thread at that time. If you have questions at any point, or are unsure of the instructions, feel free to post here and ask for clarification before proceeding.

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :

Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Advanced Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual account.

Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).
Finally paste the contents of the Report.txt back on the forum.

Please download FixWareout from here:
http://downloads.subratam.org/Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts. If your firewall gives an alert, (because this tool will download an additional file from the internet), please don't let your firewall block it, but allow it instead.
Then you will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.
Once the desktop loads please post the text that will open (report.txt) and a new Hijackthis log

If you have internet connection problems then do the following :

Please go to Start -> Control Panel, and choose Network Connections. Then right click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and left click on properties. Double-click on the Internet Protocol (TCP/IP) item and select the radio button that says Obtain DNS servers automatically. Click OK twice, and restart your computer.

Please download Deckard's System Scanner (DSS) and save it to your Desktop.

Close all other windows before proceeding.
Double-click on dss.exe and follow the prompts.
If your anti-virus or firewall complains, please allow this script to run as it is not malicious.
When it has finished, dss will open two Notepads main.txt and extra.txt – please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

accountant975

Post #3June 11, 2008, 3:53 PM UTC

First of all, thanks for helping me out. I went into safe mode and started up the RunThis.bat in the SDFix folder but for some reason my keyboard is disabled in safe mode. I couldn't type anything anywhere. I even opened up Notepad and it wouldn't let me type anything. What does this mean?

Rorschach112

Post #4June 11, 2008, 6:25 PM UTC

Go on with the other steps then

accountant975

Post #5June 11, 2008, 8:09 PM UTC

This was the log I received following the FixWareout setup being run: Username "Chris McKamie" - 06/11/2008 14:57:46 [Fixwareout edited 9/01/2007] ~~~~~ Prerun check HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters "nameserver"="85.255.115.59 85.255.112.77"

Rorschach112

Post #6June 11, 2008, 9:19 PM UTC

Yes go and run DSS

accountant975

Post #7June 11, 2008, 10:13 PM UTC

Here is the report from the DSS Scan:

Username "Chris McKamie" - 06/11/2008 14:57:46 [Fixwareout edited 9/01/2007]

~~~~~ Prerun check

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
"nameserver"="85.255.115.59 85.255.112.77" HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{37AE7514-3F0E-44DB-B080-248FC63DC182}
"nameserver"="85.255.115.59,85.255.112.77" HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{29B39846-0902-49E5-B96A-2F1FC54E9A72}
"DhcpNameServer"="[removed],[removed]"
Successfully flushed the DNS Resolver Cache.

System was rebooted successfully.

~~~~~ Postrun check
HKLM\SOFTWARE\~\Winlogon\ "System"=""
….
….
~~~~~ Misc files.
….
~~~~~ Checking for older varients.
….

~~~~~ Current runs (hklm hkcu "run" Keys Only)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\\WINDOWS\\ehome\\ehtray.exe"
"IntelMeM"="C:\\Program Files\\Intel\\Modem Event Monitor\\IntelMEM.exe"
"DVDLauncher"="\"C:\\Program Files\\CyberLink\\PowerDVD\\DVDLauncher.exe\""
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
"dla"="C:\\WINDOWS\\system32\\dla\\tfswctrl.exe"
"ISUSPM Startup"="\"C:\\Program Files\\Common Files\\InstallShield\\UpdateService\\isuspm.exe\" -startup"
"ISUSScheduler"="\"C:\\Program Files\\Common Files\\InstallShield\\UpdateService\\issch.exe\" -start"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"osCheck"="\"C:\\Program Files\\Norton 360\\osCheck.exe\""
"type32"="\"C:\\Program Files\\Microsoft IntelliType Pro\\type32.exe\""
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.6.0_01\\bin\\jusched.exe\""
"Lexmark X5100 Series"="\"C:\\Program Files\\Lexmark X5100 Series\\lxbabmgr.exe\""
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"IntelliPoint"="\"C:\\Program Files\\Microsoft IntelliPoint\\point32.exe\""
"Corel Photo Downloader"="C:\\Program Files\\Corel\\Corel Photo Album 6\\MediaDetect.exe"
"BJCFD"="C:\\Program Files\\BroadJump\\Client Foundation\\CFD.exe"
"dscactivate"="\"C:\\Program Files\\Dell Support Center\\gs_agent\\custom\\dsca.exe\""
"DellSupportCenter"="\"C:\\Program Files\\Dell Support Center\\bin\\sprtcmd.exe\" /P DellSupportCenter"

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Yahoo! Pager"="\"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe\" -quiet"
"RealPlayer"="\"C:\\Program Files\\Real\\RealOne Player\\realplay.exe\" /RunUPGToolCommandReBoot"
"OE_OEM"="\"C:\\Program Files\\Trend Micro\\Internet Security 12\\TMAS_OE\\TMAS_OEMon.exe\""
"MsnMsgr"="\"C:\\Program Files\\MSN Messenger\\MsnMsgr.Exe\" /background"
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
"DellSupport"="\"C:\\Program Files\\DellSupport\\DSAgnt.exe\" /startup"
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"DellSupportCenter"="\"C:\\Program Files\\Dell Support Center\\bin\\sprtcmd.exe\" /P DellSupportCenter"
….
Hosts file was reset, If you use a custom hosts file please replace it…
~~~~~ End report ~~~~~

And the second one:

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
——————————————————————————–

– System Information ———————————————————-

Microsoft Windows XP Professional (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Pentium® 4 CPU 2.80GHz
Percentage of Memory in Use: 48%
Physical Memory (total/avail): 1014.02 MiB / 523.48 MiB
Pagefile Memory (total/avail): 2439.71 MiB / 2047.21 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1917.92 MiB

C: is Fixed (NTFS) - 148.99 GiB total, 117.15 GiB free.
D: is CDROM (CDFS)
F: is Removable (No Media)
G: is Removable (No Media)
H: is Removable (No Media)
I: is Removable (No Media)

\\.\PHYSICALDRIVE0 - WDC WD1600JS-75MHB0 - 149.01 GiB - 1 partition
\PARTITION0 - Unknown - 15.66 MiB
\PARTITION1 (bootable) - Installable File System - 148.99 GiB - C:

\\.\PHYSICALDRIVE1 - TEAC USB HS-CF Card USB Device

\\.\PHYSICALDRIVE3 - TEAC USB HS-MS Card USB Device

\\.\PHYSICALDRIVE4 - TEAC USB HS-SD Card USB Device

\\.\PHYSICALDRIVE2 - TEAC USB HS-xD/SM USB Device

– Security Center ————————————————————-

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.

FirstRunDisabled is set.

FW: Norton 360 v2007 (SYMANTEC Corporation)
AV: Norton 360 v2007 (SYMANTEC Corperation)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:MSN Messenger 7.5"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:Yahoo! FT Server"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Yahoo! Music Engine\\YahooMusicEngine.exe"="C:\\Program Files\\Yahoo!\\Yahoo! Music Engine\\YahooMusicEngine.exe:*:Enabled:Yahoo! Music Engine"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:MSN Messenger 7.5"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\MySpace\\IM\\MySpaceIM.exe"="C:\\Program Files\\MySpace\\IM\\MySpaceIM.exe:*:Enabled:MySpaceIM"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"C:\\Program Files\\AIM6\\aim6.exe"="C:\\Program Files\\AIM6\\aim6.exe:*:Enabled:AIM"

– Environment Variables ——————————————————-

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Chris McKamie\Application Data
CLASSPATH=.;
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=FAMILYCOMPUTER
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Chris McKamie
LOGONSERVER=\\FAMILYCOMPUTER
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 9, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0409
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONNAME=Console
SonicCentral=C:\Program Files\Common Files\Sonic Shared\Sonic Central\
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\CHRISM~1\LOCALS~1\Temp
TMP=C:\DOCUME~1\CHRISM~1\LOCALS~1\Temp
USERDOMAIN=FAMILYCOMPUTER
USERNAME=Chris McKamie
USERPROFILE=C:\Documents and Settings\Chris McKamie
windir=C:\WINDOWS
__COMPAT_LAYER=EnableNXShowUI

– User Profiles —————————————————————

Sophia Cushing (admin)
Chris McKamie (admin)
Administrator (admin)

– Add/Remove Programs ———————————————————

–> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
–> C:\Program Files\Common Files\Real\Update_OB\rnuninst.exe RealNetworks|RealPlayer|6.0
–> C:\WINDOWS\system32\\MSIEXEC.EXE /x {075473F5-846A-448B-BCB3-104AA1760205}
–> C:\WINDOWS\system32\\MSIEXEC.EXE /x {1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
–> C:\WINDOWS\system32\\MSIEXEC.EXE /x {AB708C9B-97C8-4AC9-899B-DBF226AC9382}
–> C:\WINDOWS\system32\\MSIEXEC.EXE /x {B12665F4-4E93-4AB4-B7FC-37053B524629}
–> MsiExec.exe /I{403EF592-953B-4794-BCEF-ECAB835C2095}
–> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
ABBYY FineReader 5.0 Sprint –> MsiExec.exe /X{4468EF97-A253-4699-9E1C-88CAE2C6832D}
Adobe Acrobat 5.0 –> C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.isu" -c"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.dll"
Adobe Flash Player 9 ActiveX –> C:\WINDOWS\system32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete
Adobe Flash Player ActiveX –> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Flash Player Plugin –> C:\WINDOWS\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Reader 7.0 –> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70000000000}
AOLIcon –> MsiExec.exe /I{62BD0AE0-4EB1-4BBB-8F43-B6400C8FEB2C}
AppCore –> MsiExec.exe /I{EFB5B3B5-A280-4E25-BE1C-634EEFE32C1B}
Backup –> MsiExec.exe /I{24DF7221-644B-4C3A-A478-459502D40522}
BroadJump Client Foundation –> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\BroadJump\Client Foundation\Uninst.isu" -c"C:\Program Files\BroadJump\Client Foundation\RmvBJCFD.dll" -b"CFD" -h"CFD" -a
ccCommon –> MsiExec.exe /I{1248C09A-BD6B-47F5-BF3F-CD2B700D9FCB}
ccCommon –> MsiExec.exe /I{B24E05CC-46FF-4787-BBB8-5CD516AFB118}
Corel Photo Album 6 –> MsiExec.exe /X{8A9B8148-DDD7-448F-BD6C-358386D32354}
Dell Digital Jukebox Driver –> C:\Program Files\Dell\Digital Jukebox Drivers\DrvUnins.exe /s
Dell Driver Reset Tool –> MsiExec.exe /I{5905F42D-3F5F-4916-ADA6-94A3646AEE76}
Dell Game Console –> "C:\Program Files\WildTangent\Apps\Dell Game Console\Uninstall.exe"
Dell Support Center –> MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
DellSupport –> MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
Digital Content Portal –> MsiExec.exe /I{6D5FCA42-1486-4E32-AFE8-1B7E2AA59D33}
DivX Web Player –> C:\Program Files\DivX\DivXWebPlayerUninstall.exe /PLUGIN
EducateU –> MsiExec.exe /I{A683A2C0-821C-486F-858C-FA634DB5E864}
ELIcon –> MsiExec.exe /I{4667B940-BB01-428B-986E-A0CC46497BF7}
ESPNMotion –> C:\PROGRA~1\ESPNMO~1\UNWISE.EXE /u C:\PROGRA~1\ESPNMO~1\INSTALL.LOG
FaxTools –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F45298E5-0083-426F-A668-1A2C5F04B8A0}\setup.exe" -l0x9 ControlPanel
GameTap –> C:\Program Files\InstallShield Installation Information\{67E158AF-8856-4337-B483-EA21930786AF}\setup.exe -runfromtemp -l0x0009 -removeonly
GearDrvs –> MsiExec.exe /I{206FD69B-F9FE-4164-81BD-D52552BC9C23}
GemMaster Mystic –> "C:\Program Files\GemMaster\uninstallgemmaster.exe"
Google AFE –> regsvr32 /u /s "c:\Program Files\GoogleAFE\GoogleAE.dll"
Google Toolbar for Internet Explorer –> regsvr32 /u /s "c:\program files\google\googletoolbar4.dll"
High Definition Audio Driver Package - KB835221 –> C:\WINDOWS\$NtUninstallKB835221WXP$\spuninst\spuninst.exe
Hijackthis 1.99.1 –> "C:\Program Files\Hijackthis\unins000.exe"
HijackThis 1.99.1 –> C:\Program Files\Hijackthis\HijackThis.exe /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) –> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
IKEA Home Planner –> MsiExec.exe /I{A987FEC8-5616-49BD-BCA6-ACFFFE7403FE}
Instant Play Electric Guitar 6 CD-ROM –> MsiExec.exe /I{C20D9BED-EE07-4BD2-BD79-1154B63B78BA}
Intel® PRO Network Connections Drivers –> Prounstl.exe
Intel® PROSet for Wired Connections –> MsiExec.exe /I{83F793B5-8BBF-42FD-A8A6-868CB3E2AAEA}
iTunes –> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\11\INTEL3~1\IDriver.exe /M{59C4F14F-7590-45FC-BE9F-A67AB3590709} /l1033
J2SE Runtime Environment 5.0 Update 10 –> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150100}
J2SE Runtime Environment 5.0 Update 6 –> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150060}
Java™ SE Runtime Environment 6 Update 1 –> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160010}
Lexmark X5100 Series –> C:\WINDOWS\system32\spool\drivers\w32x86\3\LXBAUN5C.EXE -dLexmark X5100 Series
LiveUpdate (Symantec Corporation) –> MsiExec.exe /x {E80F62FF-5D3C-4A19-8409-9721F2928206} /l*v "C:\Documents and Settings\All Users\Application Data\LuUninstall.LiveUpdate"
LiveUpdate (Symantec Corporation) –> MsiExec.exe /X{E80F62FF-5D3C-4A19-8409-9721F2928206}
LiveUpdate Notice (Symantec Corporation) –> MsiExec.exe /X{DBA4DB9D-EE51-4944-A419-98AB1F1249C8}
Macromedia Shockwave Player –> C:\WINDOWS\system32\Macromed\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Macromed\SHOCKW~1\Install.log
Microsoft Compression Client Pack 1.0 for Windows XP –> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Office XP Professional –> MsiExec.exe /I{91110409-6000-11D3-8CFE-0050048383C9}
Microsoft Plus! Digital Media Edition Installer –> MsiExec.exe /X{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}
Microsoft Plus! Photo Story 2 LE –> MsiExec.exe /X{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}
Microsoft User-Mode Driver Framework Feature Pack 1.0 –> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Visual C++ 2005 Redistributable –> MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Modem Event Monitor –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7A0EFAFB-AC4B-4B88-8C6B-6731BE88DB68}\setup.exe" -l0x9
Modem Helper –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
Modem On Hold –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
Mozilla Firefox (2.0.0.14) –> C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSN –> C:\Program Files\MSN\MsnInstaller\msninst.exe /Action:ARP
MSN Messenger 7.5 –> MsiExec.exe /I{CEB3A11A-03EA-11DA-BFBD-00065BBDC0B5}
MSRedist –> MsiExec.exe /I{D1725BDB-BA2B-4503-A8CB-F5C835D743FA}
Music Coach Player –> MsiExec.exe /I{16D68D69-4CD3-4E1A-BE1A-8D0B3E8FEED1}
Netscape Browser (remove only) –> "C:\Program Files\Netscape\Netscape Browser\NSUninst.exe"
Norton 360 –> MsiExec.exe /I{21829177-4DED-4209-AD08-490B3AC9C01A}
Norton 360 –> MsiExec.exe /I{2D617065-1C52-4240-B5BC-C0AE12157777}
Norton 360 –> MsiExec.exe /I{40DA9A54-48CA-4A2C-AEAF-F67715BB046E}
Norton 360 –> MsiExec.exe /I{F413B69D-4AD6-42AB-AEA5-0548989FAD50}
Norton 360 (Symantec Corporation) –> "C:\Program Files\Common Files\Symantec Shared\SymSetup\{2D617065-1C52-4240-B5BC-C0AE12157777}_2_2_0_2\Setup.exe" /X
Norton 360 HTMLHelp –> MsiExec.exe /I{0BDD3FAD-61CD-4BF3-B9C4-4CEFD43F53F8}
Norton Confidential Core –> MsiExec.exe /I{55A6283C-638A-4EE0-B491-51118554BDA2}
Norton GoBack 4.1 –> MsiExec.exe /I{1F76ACFA-22FE-49F6-BC05-F4EC835F48CC}
Norton Protection Center –> MsiExec.exe /I{82A5BF38-8461-4A5C-B2C9-24F5256D92A6}
Norton SystemWorks –> MsiExec.exe /I{9E23C48E-5483-4971-BA50-089F2FABCD66}
Norton SystemWorks 2006 –> MsiExec.exe /I{71E7B3F5-CFAF-4C1E-B494-528E28707937}
Norton SystemWorks 2006 (Symantec Corporation) –> "C:\Program Files\Common Files\Symantec Shared\SymSetup\{71E7B3F5-CFAF-4C1E-B494-528E28707937}.exe" /X
Norton Utilities –> MsiExec.exe /I{6A7867BA-B7CA-4CC9-ACAB-85BA46865EE5}
NSW_DRM_COLLECTION –> MsiExec.exe /I{900B1884-2D6F-4a70-A3C7-C3F4DA873FDB}
PartyPoker –> "C:\Program Files\PartyGaming\PartyPoker\Uninstall.exe" "C:\Program Files\PartyGaming\PartyPoker\install.log"
Polar Bowler –> "C:\Program Files\WildTangent\Apps\GameChannel\Games\26D2C2C3-CF14-4ED7-B1FC-0BE64AFBA3B3\Uninstall.exe"
PowerDVD 5.5 –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe" -uninstall
RealOne Player –> C:\Program Files\Common Files\Real\Update_OB\rnuninst.exe RealNetworks|RealPlayer|6.0
Series 6 Drill and Practice –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FE31A29F-B6E3-4678-8A6F-19F1819A7F52}\setup.exe"
Song Builder –> MsiExec.exe /I{A8FDE083-0EC1-4320-B3DF-04D0D084A9F0}
Sonic DLA –> MsiExec.exe /I{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
Sonic Encoders –> MsiExec.exe /I{9941F0AA-B903-4AF4-A055-83A9815CC011}
Sonic MyDVD LE –> MsiExec.exe /I{21657574-BD54-48A2-9450-EB03B2C7FC29}
Sonic RecordNow Audio –> MsiExec.exe /I{AB708C9B-97C8-4AC9-899B-DBF226AC9382}
Sonic RecordNow Copy –> MsiExec.exe /I{B12665F4-4E93-4AB4-B7FC-37053B524629}
Sonic RecordNow Data –> MsiExec.exe /I{075473F5-846A-448B-BCB3-104AA1760205}
Sonic Update Manager –> MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
Sophocles 2003 (Remove Only) –> C:\WINDOWS\scluins1.exe
SPBBC 32bit –> MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
Symantec KB-DocID:2003093015493306 –> MsiExec.exe /I{08C5815C-2C6E-44f8-8748-0E61BC9AFB68}
Symantec Real Time Storage Protection Component –> MsiExec.exe /I{D6E6FA4A-5445-4850-8365-CF216C1CBB7A}
Symantec Technical Support Controls –> MsiExec.exe /I{45690715-80A6-4445-B61D-ADEC5888E8CD}
SymNet –> MsiExec.exe /I{2DA85B02-13C0-4E6D-9A76-22E6B3DD0CB2}
The Movies™ Demo –> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\9\INTEL3~1\IDriver.exe /M{2E2BBF0D-EF39-42EA-9D96-F33AEE22904B}
The Sims Complete Collection –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F2527115-B8BF-4FDB-B5DA-5AADFB7C13E1}\setup.exe" -l0x9 -l0009
Total 3D Home and Landscape Design Suite –> C:\PROGRA~1\TOTAL3~1\UNWISE.EXE C:\PROGRA~1\TOTAL3~1\INSTALL.LOG
Update Rollup 2 for Windows XP Media Center Edition 2005 –> C:\WINDOWS\$NtUninstallKB900325$\spuninst\spuninst.exe
Viewpoint Manager (Remove Only) –> C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgrInstaller.exe /u /k
Viewpoint Media Player –> C:\Program Files\Viewpoint\Viewpoint Media Player\mtsAxInstaller.exe /u
WebCyberCoach 3.2 Dell –> "C:\Program Files\WebCyberCoach\b_Dell\WCC_Wipe.exe" "WebCyberCoach ext\wtrb" /inf "engine.inf,RealUninstallSection,,4" /infcfg "enginecf.inf,RealUninstallSection,,4"
WildTangent Web Driver –> C:\Program Files\WildTangent\Apps\CDA\CDAUninstall.exe
Windows Media Format 11 runtime –> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows XP Media Center Edition 2005 KB908246 –> "C:\WINDOWS\$NtUninstallKB908246$\spuninst\spuninst.exe"
Windows XP Media Center Edition 2005 KB925766 –> "C:\WINDOWS\$NtUninstallKB925766$\spuninst\spuninst.exe"

– Application Event Log ——————————————————-

Event Record #/Type32115 / Error
Event Submitted/Written: 06/10/2008 11:34:26 PM
Event ID/Source: 8 / crypt32
Event Description:
Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The specified server cannot perform the requested operation.

Event Record #/Type32114 / Error
Event Submitted/Written: 06/10/2008 11:34:26 PM
Event ID/Source: 8 / crypt32
Event Description:
Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The specified server cannot perform the requested operation.

Event Record #/Type32113 / Error
Event Submitted/Written: 06/10/2008 11:34:26 PM
Event ID/Source: 8 / crypt32
Event Description:
Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The specified server cannot perform the requested operation.

Event Record #/Type32112 / Error
Event Submitted/Written: 06/10/2008 11:34:26 PM
Event ID/Source: 8 / crypt32
Event Description:
Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation returned because the timeout period expired.

Event Record #/Type32099 / Error
Event Submitted/Written: 06/10/2008 07:27:29 PM
Event ID/Source: 8 / crypt32
Event Description:
Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The specified server cannot perform the requested operation.

– Security Event Log ———————————————————-

No Errors/Warnings found.

– System Event Log ————————————————————

Event Record #/Type43486 / Warning
Event Submitted/Written: 06/11/2008 00:15:42 PM
Event ID/Source: 4226 / Tcpip
Event Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

Event Record #/Type43480 / Warning
Event Submitted/Written: 06/11/2008 11:14:26 AM
Event ID/Source: 4226 / Tcpip
Event Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

Event Record #/Type43475 / Warning
Event Submitted/Written: 06/11/2008 10:58:39 AM
Event ID/Source: 4226 / Tcpip
Event Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

Event Record #/Type43448 / Error
Event Submitted/Written: 06/11/2008 10:45:15 AM
Event ID/Source: 10005 / DCOM
Event Description:
DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Event Record #/Type43447 / Error
Event Submitted/Written: 06/11/2008 10:40:40 AM
Event ID/Source: 7026 / Service Control Manager
Event Description:
The following boot-start or system-start driver(s) failed to load:
AFD
eeCtrl
Fips
intelppm
IPSec
MRxSmb
NetBIOS
NetBT
RasAcd
Rdbss
SPBBCDrv
SRTSPX
SYMTDI
Tcpip

– End of Deckard's System Scanner: finished at 2008-06-11 16:48:19 ————

Below is the HijackThis Log after running the other 2 scans:

Logfile of HijackThis v1.99.1
Scan saved at 5:15:10 PM, on 6/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Lexmark X5100 Series\lxbabmon.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\agent.exe
C:\Program Files\Java\jre1.6.0_01\bin\jucheck.exe
C:\WINDOWS\notepad.exe
C:\WINDOWS\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/def…//www.yahoo.com
O2 - BHO: (no name) - rsion - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: QXK Olive - {A87FEC41-1AE1-4593-9384-1E65D08CD973} - C:\WINDOWS\nogxfvbllna.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: nmwegbsf - {CF9BAB30-8E3C-4D10-B8C1-428B16A38D69} - C:\WINDOWS\nmwegbsf.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealOne Player\realplay.exe" /RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://*.att.net
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by103fd.bay103.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O21 - SSODL: erpobmsw - {E34CF65B-F863-4810-B68C-B347F80E19C0} - C:\WINDOWS\erpobmsw.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

Rorschach112

Post #8June 12, 2008, 1:03 PM UTC

Hello

1. Please re-open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below(if present):

O2 - BHO: (no name) - rsion - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: QXK Olive - {A87FEC41-1AE1-4593-9384-1E65D08CD973} - C:\WINDOWS\nogxfvbllna.dll
O3 - Toolbar: nmwegbsf - {CF9BAB30-8E3C-4D10-B8C1-428B16A38D69} - C:\WINDOWS\nmwegbsf.dll
O21 - SSODL: erpobmsw - {E34CF65B-F863-4810-B68C-B347F80E19C0} - C:\WINDOWS\erpobmsw.dll

2. Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.

Please download the OTMoveIt2 by OldTimer.

Save it to your desktop.
Please double-click OTMoveIt2.exe to run it.
Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
```
[kill explorer]
C:\WINDOWS\nogxfvbllna.dll
C:\WINDOWS\nmwegbsf.dll
C:\WINDOWS\erpobmsw.dll
purity 
[start explorer]
```
Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the light Yellow bar) and choose Paste.
Click the red Moveit! button.
A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
Close OTMoveIt2

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Reboot and post a new DSS log

accountant975

Post #9June 16, 2008, 5:53 PM UTC

This is the log from the OTMoveIt software: led successfully File/Folder C:\WINDOWS\nogxfvbllna.dll not found. File/Folder C:\WINDOWS\nmwegbsf.dll not found. DllUnregisterServer procedure not found in C:\WINDOWS\erpobmsw.dll C:\WINDOWS\erpobmsw.dll NOT unregistered. C:\WINDOWS\erpobmsw.dll moved successfully. < purity > Explorer started successfully OTMoveIt2 by OldTimer - Version 1.0.4.2 log created on 06162008_125050

Rorschach112

Post #10June 16, 2008, 6:02 PM UTC

Post a new DSS log

accountant975

Post #11June 17, 2008, 12:22 AM UTC

HiJackThis Log following running of DSS:

Logfile of HijackThis v1.99.1
Scan saved at 7:18:00 PM, on 6/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Lexmark X5100 Series\lxbabmon.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.6.0_01\bin\jucheck.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
C:\Documents and Settings\Chris McKamie\Desktop\dss.exe
C:\PROGRA~1\HIJACK~1\CHRISM~1.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/def…//www.yahoo.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealOne Player\realplay.exe" /RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://*.att.net
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by103fd.bay103.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

And one more:

Deckard's System Scanner v20071014.68
Run by [removed] on 2008-06-16 19:16:57
Computer is in Normal Mode.
——————————————————————————–

– HijackThis (run as Chris McKamie.exe) —————————————

Unable to find log (file not found); running clone.
– HijackThis Clone ————————————————————

Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-06-16 19:17:59
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Lexmark X5100 Series\lxbabmon.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\ehome\ehrecvr.exe
C:\WINDOWS\ehome\ehSched.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\WINDOWS\ehome\ehmsas.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.6.0_01\bin\jucheck.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
C:\Documents and Settings\Chris McKamie\Desktop\dss.exe
C:\Program Files\Hijackthis\Chris McKamie.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/def…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Common Files\Symantec Shared\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\GoogleToolbar4.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\GoogleToolbar4.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealOne Player\realplay.exe" /RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://att.net (HKCU)
O15 - Trusted Zone: https://att.net (HKCU)
O15 - Trusted Zone: https://sbcglobal.net (HKCU)
O15 - Trusted Zone: http://clientapps.yahoo.com (HKCU)
O15 - Trusted Zone: https://clientapps.yahoo.com (HKCU)
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by103fd.bay103.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - C:\Program Files\Common Files\Microsoft Shared\Web Folders\PKMCDO.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: mso-offdap - {3D9F03FA-7A94-11D3-BE81-0050048385D1} - C:\Program Files\Common Files\Microsoft Shared\Web Components\10\OWC10.DLL
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - Unknown owner - C:\Program Files\Dell
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

–
End of file - 12307 bytes

– Files created between 2008-05-16 and 2008-06-16 —————————–

2008-06-10 15:50:11 0 d——– C:\Documents and Settings\All Users\Application Data\SupportSoft
2008-06-10 15:49:50 0 d——– C:\Program Files\Dell Support Center
2008-06-10 15:49:49 0 d——– C:\Program Files\Common Files\supportsoft
2008-06-10 15:39:15 0 d——– C:\Documents and Settings\All Users\Application Data\Dell
2008-06-10 09:41:58 0 d——– C:\WINDOWS\pss
2008-06-09 23:49:09 0 d——– C:\Program Files\Windows Sidebar
2008-06-09 23:48:48 0 d——– C:\Program Files\Norton 360
2008-06-09 22:48:53 0 d——– C:\Documents and Settings\Chris McKamie\Application Data\AXPDefender
2008-06-09 10:08:49 0 d——– C:\Documents and Settings\Chris McKamie\Application Data\shcrdqj0ea07
2008-06-09 10:08:16 163840 –a—— C:\WINDOWS\xbqmfsed.exe
2008-06-09 10:08:16 0 –a—— C:\WINDOWS\eobp.exe
2008-06-09 10:08:16 0 –a—— C:\WINDOWS\adgpfoxs.dll
2008-06-08 17:51:10 0 d——– C:\Documents and Settings\Chris McKamie\Application Data\Music Coach
2008-06-08 17:51:09 0 d——– C:\Documents and Settings\All Users\Application Data\Music Coach
2008-06-08 17:38:21 0 d——– C:\Program Files\Music Coach
2008-06-08 15:53:50 0 d——– C:\Program Files\IKEA HomePlanner
2008-06-08 15:48:10 0 d——– C:\Program Files\Common Files\Wise Installation Wizard

– Find3M Report —————————————————————

2008-06-16 18:34:13 0 d——– C:\Program Files\Common Files\Symantec Shared
2008-06-15 21:07:53 3350 –ahs—- C:\WINDOWS\system32\KGyGaAvL.sys
2008-06-15 21:07:46 56 -r-hs—- C:\WINDOWS\system32\2EC626747A.sys
2008-06-10 15:49:49 0 d——– C:\Program Files\Common Files
2008-06-10 01:11:28 0 d——– C:\Documents and Settings\Chris McKamie\Application Data\Symantec
2008-06-09 23:50:22 0 d——– C:\Program Files\Symantec
2008-06-09 23:04:46 0 d——– C:\Program Files\Norton SystemWorks
2008-06-09 14:42:29 0 d——– C:\Program Files\PartyGaming
2008-06-09 11:27:29 0 d——– C:\Documents and Settings\Chris McKamie\Application Data\Yahoo!
2008-06-09 11:12:38 0 d——– C:\Program Files\Yahoo!
2008-05-04 22:05:18 0 d——– C:\Program Files\GameTap
2008-05-04 22:05:17 0 d–h—– C:\Program Files\InstallShield Installation Information
2008-05-04 22:03:49 0 d——– C:\Documents and Settings\Chris McKamie\Application Data\InstallShield
2008-04-27 18:58:13 0 d——– C:\Documents and Settings\Chris McKamie\Application Data\iWin
2008-04-27 18:10:44 774144 –a—— C:\Program Files\RngInterstitial.dll

Rorschach112

Post #12June 17, 2008, 2:58 PM UTC

Hello

Please download the OTMoveIt2 by OldTimer.

Save it to your desktop.
Please double-click OTMoveIt2.exe to run it.

Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

[kill explorer]
C:\WINDOWS\xbqmfsed.exe
C:\WINDOWS\eobp.exe
C:\WINDOWS\adgpfoxs.dll
HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D
D:\Autorun.exe
HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}
E:\setup.exe
HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ebe077da-59c2-11dc-ad1d-806d6172696f}
D:\Autorun.exe
purity 
EmptyTemp
[start explorer]

Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the light Yellow bar) and choose Paste.
Click the red Moveit! button.
A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
Close OTMoveIt2

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

Reboot and post a new DSS log

accountant975

Post #13June 18, 2008, 12:32 AM UTC

Here is the log: Explorer killed successfully C:\WINDOWS\xbqmfsed.exe moved successfully. File/Folder C:\WINDOWS\eobp.exe not found. File/Folder C:\WINDOWS\adgpfoxs.dll not found. < HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D > Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D\\ deleted successfully. File/Folder D:\Autorun.exe not found. < HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f} > Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}\\ deleted successfully. File/Folder E:\setup.exe not found. < HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ebe077da-59c2-11dc-ad1d-806d6172696f} > Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ebe077da-59c2-11dc-ad1d-806d6172696f}\\ deleted successfully. File/Folder D:\Autorun.exe not found. < purity > < EmptyTemp > File delete failed. C:\WINDOWS\temp\cc7A.tmp scheduled to be deleted on reboot. File delete failed. C:\WINDOWS\temp\JETF656.tmp scheduled to be deleted on reboot. File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_750.dat scheduled to be deleted on reboot. Temp folders emptied. IE temp folders emptied. Explorer started successfully OTMoveIt2 by OldTimer - Version 1.0.4.2 log created on 06172008_190515 Files moved on Reboot… File C:\WINDOWS\temp\cc7A.tmp not found! File C:\WINDOWS\temp\JETF656.tmp not found! C:\WINDOWS\temp\Perflib_Perfdata_750.dat moved successfully. Second log: Malwarebytes' Anti-Malware 1.17 Database version: 865 7:31:41 PM 6/17/2008 mbam-log-6-17-2008 (19-31-41).txt Scan type: Quick Scan Objects scanned: 42805 Time elapsed: 9 minute(s), 2 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 9 Registry Values Infected: 0 Registry Data Items Infected: 2 Folders Infected: 12 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\Interface\{1e5b39ba-aca4-4b52-b2c2-1901df0a1b64} (Trojan.FakeAlert) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Interface\{71a89949-ed21-440a-8be0-34e6fdd67580} (Trojan.FakeAlert) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Typelib\{ba54428f-6991-4b01-9b8c-011306c0e5da} (Trojan.FakeAlert) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Interface\{1150f4c7-7396-4cea-b963-07fa0f62344c} (Trojan.FakeAlert) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Typelib\{c5da9ce1-22db-4f02-b4cd-c476a454847e} (Trojan.FakeAlert) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\AXPDefender (Rogue.AdvancedXPDefender) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\nmwegbsf.bqtv (Trojan.FakeAlert) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\nmwegbsf.toolbar.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System\NoDispBackgroundPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System\NoDispScrSavPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully. Folders Infected: C:\Documents and Settings\Chris McKamie\Application Data\AXPDefender (Rogue.AdvancedXPDefender) -> Quarantined and deleted successfully. C:\Documents and Settings\Chris McKamie\Application Data\AXPDefender\AXPDefender (Rogue.AdvancedXPDefender) -> Quarantined and deleted successfully. C:\Documents and Settings\Chris McKamie\Application Data\AXPDefender\AXPDefender\Quarantine (Rogue.AdvancedXPDefender) -> Quarantined and deleted successfully. C:\Documents and Settings\Chris McKamie\Application Data\AXPDefender\AXPDefender\Quarantine\Autorun (Rogue.AdvancedXPDefender) -> Quarantined and deleted successfully. C:\Documents and Settings\Chris McKamie\Application Data\AXPDefender\AXPDefender\Quarantine\BrowserObjects (Rogue.AdvancedXPDefender) -> Quarantined and deleted successfully. C:\Documents and Settings\Chris McKamie\Application Data\AXPDefender\AXPDefender\Quarantine\Packages (Rogue.AdvancedXPDefender) -> Quarantined and deleted successfully. C:\Documents and Settings\Chris McKamie\Application Data\AXPDefender\AXPDefender\Quarantine\Autorun\HKCU (Rogue.AdvancedXPDefender) -> Quarantined and deleted successfully. C:\Documents and Settings\Chris McKamie\Application Data\AXPDefender\AXPDefender\Quarantine\Autorun\HKLM (Rogue.AdvancedXPDefender) -> Quarantined and deleted successfully. C:\Documents and Settings\Chris McKamie\Application Data\AXPDefender\AXPDefender\Quarantine\Autorun\StartMenuAllUsers (Rogue.AdvancedXPDefender) -> Quarantined and deleted successfully. C:\Documents and Settings\Chris McKamie\Application Data\AXPDefender\AXPDefender\Quarantine\Autorun\StartMenuCurrentUser (Rogue.AdvancedXPDefender) -> Quarantined and deleted successfully. C:\Documents and Settings\Chris McKamie\Application Data\AXPDefender\AXPDefender\Quarantine\Autorun\HKCU\RunOnce (Rogue.AdvancedXPDefender) -> Quarantined and deleted successfully. C:\Documents and Settings\Chris McKamie\Application Data\AXPDefender\AXPDefender\Quarantine\Autorun\HKLM\RunOnce (Rogue.AdvancedXPDefender) -> Quarantined and deleted successfully. Files Infected: (No malicious items detected)

Rorschach112

Post #14June 18, 2008, 12:25 PM UTC

Post a new DSS log

accountant975

Post #15June 18, 2008, 11:55 PM UTC

Here you go:

Logfile of HijackThis v1.99.1
Scan saved at 6:54:06 PM, on 6/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Lexmark X5100 Series\lxbabmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\MsiExec.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.6.0_01\bin\jucheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Chris McKamie\Desktop\dss.exe
C:\PROGRA~1\HIJACK~1\CHRISM~1.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/def…//www.yahoo.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\RunOnce: [WinSideBySideSetupCleanup 1260499] rundll32 sxs.dll,SxspRunDllDeleteDirectory C:\WINDOWS\WinSxS\InstallTemp\1260499
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealOne Player\realplay.exe" /RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://*.att.net
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by103fd.bay103.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

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