[Resolved] HighJackThis Log File review

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Unless informed of in advance, failure to post replies within 5 days will result in this thread being closed.

Hi Fitzy

I'm Gary R, I'll be glad to help you with your computer problems.

Please observe these rules while we work:

• Perform all actions in the order given.
• If you don't know, stop and ask! Don't keep going on.
• Please reply to this thread. Do not start a new topic.
• Stick with it till you're given the all clear.
• Remember, absence of symptoms does not mean the infection is all gone.

If you can do these things, everything should go smoothly.

• If you're using XP, you'll need Administrator privileges to perform the fixes. (XP accounts are Administrator by default)
• If you're using Vista, it will be necessary to right click all tools we use and select —-> Run as Admistrator

It may be helpful to you to print out or take a copy of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Please download ATF Cleaner by Atribune and save it to your Desktop. (Do not run it yet)

Please download SmitfraudFix (by S!Ri) and extract (unzip) it to your Desktop. (Do not run it yet)

Please download Malwarebytes' Anti-Malware to your Desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program. (Do not run it yet)

You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Next, please boot your computer into Safe Mode by doing the following :

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
• Instead of Windows loading as normal, a menu with options should appear;
• Select the first option, to run Windows in Safe Mode, then press Enter.
• Choose your usual account (as long as it is an account with Administrator privileges).

Note: if you cannot boot into safe mode using this method, DO NOT attempt to do so by using MSConfig, this could result in your computer becoming unbootable. Just let me know.

Once in Safe Mode

• Open the SmitfraudFix folder and double-click smitfraudfix.cmd
• Select option #2 - Clean by typing 2, then press Enter.
• You will be prompted with: Registry cleaning - Do you want to clean the registry?
• Type Y, then press Enter, to remove the Desktop background and clean infected registry keys.
• The tool will now check if wininet.dll is infected.
• You may be prompted to replace the infected file.
• If prompted, type Y, then press Enter.
• The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.
• A text file will appear onscreen, with results from the cleaning process.
• Please copy/paste the content of that report into your next reply. The report can also be found at C:\rapport.txt

Warning : running option #2 on a non infected computer will remove your Desktop background.

Clean out your Temp files.

• 1st Ensure your Internet Browser is closed.
• Double click ATF-Cleaner.exe to run the program.
• Check the following boxes:
  
  • Windows Temp
  • Current User Temp
  • All Users Temp
  • Temporary Internet Files
  • Prefetch
  • Recycle Bin
  • Java Cache
• The rest are optional - if you want to remove the lot, check Select All.
• Now click Empty Selected.
• When you get the Done Cleaning message, click OK.

Run a scan with Malwarebytes' Anti-Malware

• Click on the Malwarebytes' Anti-Malware icon to launch the programme.
  
  • Click the Updates tab.
    
  • Click Check for Updates and allow the programme to download the latest definitions.
• Click the Scanner tab.
  
  • Check Perform Quick Scan.
  • Click Scan and wait for the scan to complete.
  • When the scan is complete, click OK, then Show Results.
  • Ensure all items are checked then click Remove Selected.
    
  • A box will pop-up telling you that files have been quarantined.
  • A log will pop-up.
• Post the log in your next reply please.

You can also access the log by doing the following

• Click on the Logs tab.
  
• Click on the log at the bottom of those listed to highlight it.
• Click Open

Open the SmitfraudFix folder again

• Double-click smitfraudfix.cmd
• Select option #3 - Delete Trusted zone by typing 3, then press Enter.
• You will be asked to "Restore Trusted Zone" click Y.

(Note: If you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.)

I need you to re-name HijackThis.

• Go to C:\hijack
• Open the Hijack folder
• Rename the file HijackThis.exe to FredFlintstone.exe
• Run a new scan with HJT (FredFlintstone) and send me the new log please.

Please post the following logs.

• c:\rapport.txt
• Malwarebytes' Anti-Malware log
• The new HijackThis log

Please post each log separately so they don't get cut off by the forum post size limiter.

Hiya Gary R, how's it going… Here's my rapport.txt: SmitFraudFix v2.320 Scan done at 9:42:35.39, Sat 05/17/2008 Run from C:\Documents and Settings\Administrator\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT The filesystem type is NTFS Fix run in safe mode »»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» Killing process »»»»»»»»»»»»»»»»»»»»»»»» hosts 127.0.0.1 localhost »»»»»»»»»»»»»»»»»»»»»»»» VACFix VACFix Credits: Malware Analysis & Diagnostic Code: S!Ri »»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix S!Ri's WS2Fix: LSP not Found. »»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix GenericRenosFix by S!Ri »»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files »»»»»»»»»»»»»»»»»»»»»»»» IEDFix IEDFix Credits: Malware Analysis & Diagnostic Code: S!Ri C:\WINDOWS\onenasad.dll deleted. »»»»»»»»»»»»»»»»»»»»»»»» 404Fix 404Fix Credits: Malware Analysis & Diagnostic Code: S!Ri »»»»»»»»»»»»»»»»»»»»»»»» DNS HKLM\SYSTEM\CCS\Services\Tcpip\..\{BB08C5DA-0674-4D8C-833E-3AA351D0C26F}: DhcpNameServer=[removed] [removed] HKLM\SYSTEM\CS1\Services\Tcpip\..\{BB08C5DA-0674-4D8C-833E-3AA351D0C26F}: DhcpNameServer=[removed] [removed] HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=[removed] [removed] HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=[removed] [removed] »»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] "System"="" »»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning Registry Cleaning done. »»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» End

Malwarebytes' Anti-Malware 1.12 Database version: 756 Scan type: Quick Scan Objects scanned: 35799 Time elapsed: 8 minute(s), 30 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 2 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\CLSID\{733716e1-76d2-4003-ac39-845281c0ef85} (Trojan.BHO) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{733716e1-76d2-4003-ac39-845281c0ef85} (Trojan.BHO) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)

OK, your logs look better, however I'd like to give your computer one more scan just to be sure we got everything.

Please do an online scan with Kaspersky Online Scanner. This will take some time, but is very thorough and doesn't generally miss much.

Note: You must be using Internet Explorer as your browser as it will be necessary to install an Active X component to your computer.

Important If you have previously used Kaspersky Online Scanner (before 8th Aug 2006), you will have to uninstall the old version using Add/Remove Programs in Control Panel before you can use the new version.

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then start to download the latest definition files.
• Once the scanner is installed and the definitions downloaded, click Next.
• Now click on Scan Settings.
• In the scan settings make sure that the following are selected:
  
  • Scan using the following Anti-Virus database:
    
    • Extended (If available otherwise Standard)
  • Scan Options:
    
    • Scan Archives
    • Scan Mail Bases
• Click OK.
• Now under select a target to scan select My Computer.
• The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
• Click the Save Report As… button (see red arrow below)
  
  [external image: Posted Image]
  
• In the Save as… prompt, select Desktop
• In the File name box, name the file KAVScan
• In the Save as type prompt, select Text file (see below)
  
  [external image: Posted Image]
• Copy and paste that information in your next post please.

Note: The Kaspersky online scanner is not yet fully compatible with IE7. You may get returned to a window without the Accept/Decline buttons after allowing the ActiveX control. The buttons are there - you just can't see them! Click on the zoom button (bottom, right of the window) and change it from 100% to 75%. You should now see the buttons. Reset to 100% once the license has been accepted.

——————————————————————————- KASPERSKY ONLINE SCANNER REPORT Saturday, May 17, 2008 4:13:50 PM Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.98.0 Kaspersky Anti-Virus database last update: 17/05/2008 Kaspersky Anti-Virus database records: 780841 ——————————————————————————- Scan Settings: Scan using the following antivirus database: extended Scan Archives: true Scan Mail Bases: true Scan Target - My Computer: C:\ D:\ E:\ Scan Statistics: Total number of scanned objects: 54850 Number of viruses found: 5 Number of infected objects: 11 Number of suspicious objects: 0 Duration of the scan process: 01:44:48 Infected Object Name / Virus Name / Last Action C:\Documents and Settings\Administrator\Application Data\Microsoft\Templates\Normal.dotm Object is locked skipped C:\Documents and Settings\Administrator\Application Data\Virgin Broadband\advisor\client_gateway.log Object is locked skipped C:\Documents and Settings\Administrator\Cookies\index.dat Object is locked skipped C:\Documents and Settings\Administrator\Desktop\Once in Safe Mode.docx Object is locked skipped C:\Documents and Settings\Administrator\Desktop\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped C:\Documents and Settings\Administrator\Desktop\SmitfraudFix.zip/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped C:\Documents and Settings\Administrator\Desktop\SmitfraudFix.zip ZIP: infected - 1 skipped C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Windows Defender\FileTracker\{03F69249-B3FC-48D9-AC59-D94BB94D26D2} Object is locked skipped C:\Documents and Settings\Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\9fc6ig3d.default\Cache\633285D9d01/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped C:\Documents and Settings\Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\9fc6ig3d.default\Cache\633285D9d01 ZIP: infected - 1 skipped C:\Documents and Settings\Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\9fc6ig3d.default\Cache\63329BDCd01/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped C:\Documents and Settings\Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\9fc6ig3d.default\Cache\63329BDCd01 RAR: infected - 1 skipped C:\Documents and Settings\Administrator\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\Administrator\Local Settings\History\History.IE5\MSHist012008051720080518\index.dat Object is locked skipped C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.Word\~WRS{341E1762-4183-4B63-A4E4-004F032C6BB7}.tmp Object is locked skipped C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.Word\~WRS{933A50DD-533B-43DF-A197-0631EF308337}.tmp Object is locked skipped C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.Word\~WRS{D42C71AF-16C8-4C99-BCBA-81AFC32A074F}.tmp Object is locked skipped C:\Documents and Settings\Administrator\NTUSER.DAT Object is locked skipped C:\Documents and Settings\Administrator\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\GatherLogs\SystemIndex\SystemIndex.145.Crwl Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\GatherLogs\SystemIndex\SystemIndex.145.gthr Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\MSS.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\MSStmp.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010001.wid Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010002.wid Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010003.wid Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010004.ci Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010004.wid Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010004.wsb Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010005.wid Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010009.wid Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\0001000A.wid Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010013.wid Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010018.wid Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010019.wid Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\0001001C.wid Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\0001001E.wid Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\0001001F.wid Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010022.wid Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010027.wid Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010029.wid Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\INDEX.000 Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\PropMap\CiPT0000.000 Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\PropMap\Used0000.000 Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\SecStore\CiST0000.000 Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\SystemIndex.chk1.gthr Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\SystemIndex.chk2.gthr Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\SystemIndex.Ntfy184.gthr Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\tmp.edb Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Applications\Windows\Windows.edb Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Temp\usgthrsvc\Ntf1.tmp Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Temp\usgthrsvc\Ntf2.tmp Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Search\Data\Temp\usgthrsvc\Perflib_Perfdata_4d0.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Defender\Support\MPLog-05152008-220754.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0A6C0000.VBN Infected: Worm.Win32.VB.an skipped C:\Documents and Settings\All Users\Application Data\Virgin Broadband\PCguard\Logs\Firewall - Blocked Packets - 05-17-2008–09-49-38.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Virgin Broadband\PCguard\Logs\FirewallService05-17-2008–09-48-29.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Virgin Broadband\PCguard\Logs\Fw_Session.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Virgin Broadband\PCguard\Logs\SafetyConsoleLog05-17-2008–09-49-07.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Virgin Broadband\PCguard\Logs\ServiceModel05-17-2008–09-49-07.log Object is locked skipped C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped C:\Program Files\CA\PPRT\logs\2008-05-17.csv Object is locked skipped C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped C:\System Volume Information\_restore{9303CDEC-C8B3-45F9-A72F-C0075939FD28}\RP154\A0053797.exe Infected: Trojan-Downloader.Win32.Peregar.dw skipped C:\System Volume Information\_restore{9303CDEC-C8B3-45F9-A72F-C0075939FD28}\RP167\A0055749.dll Infected: Trojan-Downloader.Win32.Peregar.dx skipped C:\System Volume Information\_restore{9303CDEC-C8B3-45F9-A72F-C0075939FD28}\RP167\change.log Object is locked skipped C:\WINDOWS\CSC\00000001 Object is locked skipped C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped C:\WINDOWS\SchedLgU.Txt Object is locked skipped C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped C:\WINDOWS\Sti_Trace.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\default Object is locked skipped C:\WINDOWS\system32\config\default.LOG Object is locked skipped C:\WINDOWS\system32\config\ODiag.evt Object is locked skipped C:\WINDOWS\system32\config\OSession.evt Object is locked skipped C:\WINDOWS\system32\config\SAM Object is locked skipped C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\SECURITY Object is locked skipped C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped C:\WINDOWS\system32\config\software Object is locked skipped C:\WINDOWS\system32\config\software.LOG Object is locked skipped C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\system Object is locked skipped C:\WINDOWS\system32\config\system.LOG Object is locked skipped C:\WINDOWS\system32\h323log.txt Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped C:\WINDOWS\wiadebug.log Object is locked skipped C:\WINDOWS\wiaservc.log Object is locked skipped C:\WINDOWS\WindowsUpdate.log Object is locked skipped D:\My Documents\Downloads\triple j radio.mp3 Infected: Trojan-Downloader.WMA.Wimad.n skipped D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped D:\System Volume Information\_restore{9303CDEC-C8B3-45F9-A72F-C0075939FD28}\RP167\change.log Object is locked skipped Scan process completed.

Hey up Gary R Thanks for all your help, after following your instructions, the problem has been resolved. My PC is now running bang on. Big thanks for your time and input, it's very much appreciated - I have alot of important info on my PC and no proper means of backing this up at the moment, so this clean up has been of great importance. All the very best, and thanks again Fitzy

Latest log looks good. The "infections" detected by Kaspersky are part of Smitfraudfix and are not malicious. There is one file detected on your D drive that should be deleted.

D:\My Documents\Downloads\triple j radio.mp3

Kaspersky flags it as

Trojan-Downloader.WMA.Wimad.n

Ok, time to do a little tidying up.

• Download OTCleanIt.exe to your Desktop.
• Double click OTCleanIt.exe to run the programme.
• Click the CleanUp! button.
• When finished delete OTCleanIt.exe (if still present).

ATF Cleaner and Malwarebytes' Anti-Malware are both freeware, if you don't wish to keep them, then ATFC can just be deleted, MBAM needs to be uninstalled using Control Panel > Add/Remove Programs

As far as I can see, your computer looks clear of infection now.

Are you still noticing any problems ?

• If you are let me know about them.
• If not it's time to make your computer more secure.

Below are a series of recommendations which will help you keep more secure online.

Obviously you have already taken care of some of the issues mentioned, but it is important that you read through them, and address any that you may have missed.

THESE STEPS ARE VERY IMPORTANT

Lets reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to clean the restore points.

• Turn off System Restore.
  
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • Check Turn off System Restore.
  • Click Apply, and then click OK.
• Reboot.
  
• Turn ON System Restore.
  
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • UN-Check *Turn off System Restore*.
  • Click Apply, and then click OK.
• NOTE: only do this once, NOT on a regular basis.

Update your Java.
Older versions have vulnerabilities that malware can and are using to infect systems.

Please follow these steps to remove older version Java components. This is important as it's still possible to get infected through an old install even if you're using the latest version of Java.

• Close any programmes you may have running, ESPECIALLY your web browser
• Click Start > Control Panel.
• Click Add/Remove Programs.
• Check any item with Java Runtime Environment (JRE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove all versions of Java.
• Reboot your computer once all Java components are removed.

Download the latest version of Java Runtime Environment (JRE) 6u6, and install it to your computer.

Updating Windows and Internet Explorer
It is essential you keep your Operating System up to date with all the latest patches. The bad guys watch for the latest exploits, as soon as Microsoft brings out a patch, the bad guys will bring out an infection to exploit that vulnerability. If you don't have all the latest patches your computer is vulnerable. Please go to the windows update site and get the critical updates.

Use a "secure" browser
Install Internet Explorer 7 or an alternative browser like Firefox or Opera for more secure surfing.
Please remember that there is no such thing as a totally secure browser. Your browsing habits will be the major factor in determining just how safe you are online. If you visit, Crack/Warez sites, Porn sites, or other sites of a questionable nature, you still run a severe risk of getting infected.

The following are free programs that are designed to keep your computer clean. A brief description is included with each item, click on name to go to download site.

• Spybot S & D
  Spybot is a scanner. It scans for spyware and other malicious programs. It is important to have at least one malware scanner on your computer. Spybot has preventitive tools that stop programs from even installing on your computer.
  To see how to set this up as well as more spybot features, see here
  
• WinPatrol by BillPStudios is a programme that monitors your computer and notifies you if there are any unauthorised changes made to it. It gives you the option to allow or forbid the changes, thus guarding you against Malware installations. I consider this one a must have.
  
  If you find you like it, you can get a lifetime upgrade to the Plus version for a small one time fee.
  
• SpywareBlaster
  Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes "kill bits" in the registry, so that certain activex controls can't install.
  If you don't know what activex controls are, see here
  
• IE Spyad
  It puts many bad webpages on your restricted zones LIST. This means that you can still view the "bad" webpages, but the webpages can't do certain things (such as use javascripts and cookies). Use IE Spyad for single account computers, and IE Spyad 2 for multi account computers.
  
• Hosts file:
• Make sure you read the instructions on how to install the hosts file, here.
  
  
  • Every version of windows has a hosts file as part of them.
  • In a very basic sense, they are used to locate webpages.
  • We can customize a hosts file so that it blocks certain webpages.
  • However, it can slow down certain computers.
• If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
  
  • Click the start button (at the lower left hand corner of your screen)
  • Click run
  • In the dialog box, type services.msc
  • hit enter, then locate dns client
  • Highlight it, then double-click it.
  • On the dropdown box, change the setting from automatic to manual.
  • Click ok

• Use an Anti Virus Software - It's very important that your computer has an anti-virus software running. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some on line & their stand-alone anti virus programs:
  Computer Safety On line - LIST of free Anti virus programs
  
• Use a Firewall - I cannot stress enough how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
  See here to choose one.
  
• Site Advisor This is a utility that can be downloaded and installed. It loads an icon to the taskbar of your browser (versions for IE and Firefox), indicating the trustworthiness of the site you are on. Green for safe, Red for suspicious. Click on the icon to access details that SiteAdvisor has about the site.

Here's links to a few articles which are well worth reading

• The Spyware Warrior Guide to Getting help with Spyware
• Microsoft - Security at Home
• Top Ten excuses why people don't want to secure their computer and why they are wrong - by Budfred
• How did I get infected in the first place - by TonyKlein
• Prevent Re-infection
• Simple and easy ways to keep your computer safe and secure on the Internet
• Help! My computer is slow! - How to improve system performance after malware removal - by Miekiemoes

Finally

NOW is the time you can start to hit back at the people who infected you.
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Please take the time to go and complain - that forum has a topic for your infection which is Smitfraud………. (if not, post in the Is your infection not listed here? topic). Please post as a reply, you do not need to register to do so (but you can if you wish). It will also have a list of other places you can go to to register your complaint, depending on the country you are resident in. Please read the topics and complain, it is only with such complaints to government or government agencies that something will get done.

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.