45 replies to this topic

[charliebeth]

ok, im about to do all these things now, restore point etc..... there is one thing that still lurks, I am happy to delete them , if its safe. this virus/malware thing, it created 5 user accounts that are still there when I swich my laptop in ,they call themselves IUSER_2001 ,IUSER_2002,IUSER_2003,IUSER_2004,IUSER_2005 the ones I create are charlie , leah , kane. are ok and still there. I

[charliebeth]

oops, i uninstalled combox i copied and pasted %SystemRoot%\System32\restore\rstrui.exe error comes up saying cant find it shall i look for it on the internet?

[LDTate]

oops, i uninstalled combox

i copied and pasted %SystemRoot%\System32\restore\rstrui.exe

error comes up saying cant find it

shall i look for it on the internet?

If you removed combofix already don't worry about it.

Make sure you have done this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.

Can you still see those strange users afre doing the above?

[charliebeth]

hreat name

[charliebeth]

still unable to %SystemRoot%\System32\restore\rstrui.exe AVG picking up trojan horse downloader.generic7PDE C:Windows\system32\perfs.exe unable to d a hijack log, says its already running ! ill reset and try again.

[LDTate]

Lets run an F-Secure online scan it will scan for Viruses, Spyware and RootKits:

• Click HERE
• Scroll to the bottom of the page and click the Start scanning button. A window will pop up.
• Allow the Active X control to be installed on your computer, then click the Accept button
• Click Full System Scan and allow the components to download and the scan to complete.
• If malware is found, check Submit samples to F-Secure then select Automatic cleaning
• When cleaning has finitished, click Show report (this will open an Internet Explorer window containing the report)
• Highlight and Copy (CTRL + C) the complete report, and Paste (CTRL + V) in a new reply to this post

If Automatic cleaning with Submit samples hangs, click Cancel, then New Scan

• When the cleaning option is presented, Uncheck Submit samples to F-Secure
• Click Automatic cleaning
• When cleaning has finitished, click Show report (this will open an Internet Explorer window containing the report)
• Highlight and Copy (CTRL + C) the complete report, and Paste (CTRL + V) in a new reply to this post

Note: This scan will only work with Internet Explorer.
You must be logged on a administrator rights to run this scan.
The scan may take a few hours.

Also let me know how the computer is running now.

[charliebeth]

the online virus check failed, im trying again, i still cant %SystemRoot%\System32\restore\rstrui.exe ive unchecked the hidden file folders as instructed the bogus user accounts are still there. on the whole, the laptop is doing ok. the random tunes have stopped.

[charliebeth]

Scanning Report Monday, May 26, 2008 21:30:45 - 22:48:46 Computer name: LAPTOP Scanning type: Scan system for malware, rootkits Target: C:\ D:\ -------------------------------------------------------------------------------- Result: 1 malware found Tracking Cookie (spyware) System -------------------------------------------------------------------------------- Statistics Scanned: Files: 33189 System: 4034 Not scanned: 21 Actions: Disinfected: 0 Renamed: 0 Deleted: 0 None: 1 Submitted: 0 Files not scanned: C:\HIBERFIL.SYS C:\PAGEFILE.SYS C:\WINDOWS\SYSTEM32\PERFS.EXE C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT C:\WINDOWS\SYSTEM32\CONFIG\SAM C:\WINDOWS\SYSTEM32\CONFIG\SECURITY C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM C:\WINDOWS\SYSTEM32\CONFIG\REGBACK\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\REGBACK\DEFAULT C:\WINDOWS\SYSTEM32\CONFIG\REGBACK\SAM C:\WINDOWS\SYSTEM32\CONFIG\REGBACK\SECURITY C:\WINDOWS\SYSTEM32\CONFIG\REGBACK\SOFTWARE C:\WINDOWS\SYSTEM32\CONFIG\REGBACK\SYSTEM C:\WINDOWS\SYSTEM32\CATROOT2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\CATDB C:\WINDOWS\SYSTEM32\CATROOT2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\CATDB C:\USERS\CHARLIE\APPDATA\LOCAL\MICROSOFT\WINDOWS DEFENDER\FILETRACKER\{AC6810C8-FAC7-43FF-B051-A2D3AC8D9F4C} C:\USERS\ALL USERS\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\71623DB67D52EE0EC139F217D0FE3106_9454DDF1-B1CF-4D34-B135-9EF64770CC5D C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\71623DB67D52EE0EC139F217D0FE3106_9454DDF1-B1CF-4D34-B135-9EF64770CC5D C:\BOOT\BCD -------------------------------------------------------------------------------- Options Scanning engines: F-Secure USS: 2.30.0 F-Secure Hydra: 2.8.8110, 2008-05-26 F-Secure AVP: 7.0.171, 2008-05-26 F-Secure Pegasus: 1.20.0, 2008-04-15 Scanning options: Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ZIP XXX ANI AVB BAT CMD JPG LSP MAP MHT MIF PHP POT SWF WMF NWS TAR Use Advanced heuristics ************ (i still have folders hidden in my computer opions)

[LDTate]

I would remove those bogus users. Click Start > All Programs> Accessories> System Tools> System Restore. See if that works.

[charliebeth]

hi, restore point worked, bogus accounts gone now. Avg stops the same virus daily, no problems apart from that..

[LDTate]

Can you post a new HijackThis log please?

[charliebeth]

hi, just had a Avg block

c:\Windows\system32\andt.sys

virus threat.

Logfile of HijackThis v1.99.1
Scan saved at 23:38:37, on 28/05/2008
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16643)

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Windows\FixCamera.exe
C:\Windows\tsnpstd3.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\vsnpstd3.exe
C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\TalkTalk\bin\sprtcmd.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\AVG\AVG8\aAvgApi.exe
C:\Program Files\HP\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Windows\System32\notepad.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9e.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O1 - Hosts: 74.53.242.130 graphicaddiction.net
O1 - Hosts: 74.53.242.130 profileplayland.com
O1 - Hosts: 74.53.242.130 cutegirlygraphics.com
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [recinfo256] c:\RecInfo\RecInfo.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [FixCamera] C:\Windows\FixCamera.exe
O4 - HKLM\..\Run: [tsnpstd3] C:\Windows\tsnpstd3.exe
O4 - HKLM\..\Run: [snpstd3] C:\Windows\vsnpstd3.exe
O4 - HKLM\..\Run: [NSLauncher] C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe /startup
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [fsc-reg] C:\ProgramData\fsc-reg\fscreg.exe 20080419
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" /systray /nologon
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O11 - Options group: [INTERNATIONAL] International*
O13 - Gopher Prefix:
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.s...abs/tgctlsr.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail....NPUplden-gb.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl-esd.su...ows-i586-jc.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://register3.va...OCX/FlashAX.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: wlmailhtml - {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live\Mail\mailcomm.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: igfxcui - C:\Windows\SYSTEM32\igfxdev.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AFinding Service (AFinding) - Unknown owner - C:\Windows\system32\afinding.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: perfmons Service (perfmons) - Unknown owner - C:\Windows\system32\perfs.exe
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: Routing Service (Routing) - Unknown owner - C:\Windows\system32\routing.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SupportSoft Sprocket Service (TalkTalk) (sprtsvc_TalkTalk) - Unknown owner - C:\Program Files\TalkTalk\bin\sprtsvc.exe" /service /p TalkTalk (file missing)
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe
O23 - Service: Fujitsu Siemens Computers Diagnostic Testhandler (TestHandler) - Fujitsu Siemens Computers - C:\firststeps\OnlineDiagnostic\TestManager\TestHandler.exe
O23 - Service: SupportSoft Repair Service (TalkTalk) (tgsrvc_TalkTalk) - Unknown owner - C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe" /p TalkTalk (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: WServing Service (WServing) - Unknown owner - C:\Windows\system32\wserving.exe

[LDTate]

I'm looking at your log now.
Where did these come from?
O1 - Hosts: 74.53.242.130 graphicaddiction.net
O1 - Hosts: 74.53.242.130 profileplayland.com
O1 - Hosts: 74.53.242.130 cutegirlygraphics.com

[LDTate]

It's possible you have a Backdoor Trojan

Backdoor.Trojan is a generic detection for a group of Trojan horse programs that open a back door and allow a remote attacker to have unauthorized access to the compromised computer.

You need To disable TeaTimer, it can stop our fix.

The best way is to do both, Right click the system tray icon and shut down. This will reset TT's registry snapshot. Then, open spybot in advanced mode and turn it off. When cleaning is done, open Spybot in advanced mode to turn back on.

Once fix is completed in the all clear post!!

Next:

Click Start > Run and Copy/Paste these commands hitting enter after each one:

sc stop AFinding Service

sc delete AFinding Service

sc stop Routing Service

sc delete Routing Service

sc stop WServing Service

sc delete WServing Service


Next:

Remove all Host EXCEPT:
O1 - Hosts: ::1 localhost

1. Hit “Start”, search for “Notepad”.
2. Right click “Notepad” and select “Run as administrator”.
3. Click “Continue” on the warning.
4. Hit “Ctrl + o” to open a file.
5. Browse to “C:\Windows\System32\Drivers\etc”.
6. Change the drop down box from “Text Documents (*.txt)” to “All Files (*.*)”.
7. Select “hosts” and click “Open”.
8. Make your changes and close Notepad.
9. Hit “Ctrl +s” to save.


Next:

Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

O23 - Service: AFinding Service (AFinding) - Unknown owner - C:\Windows\system32\afinding.exe
O23 - Service: perfmons Service (perfmons) - Unknown owner - C:\Windows\system32\perfs.exe
O23 - Service: Routing Service (Routing) - Unknown owner - C:\Windows\system32\routing.exe

Close ALL windows and browsers except HijackThis and click "Fix checked"


Delete these files if listed:
C:\Windows\system32\afinding.exe
C:\Windows\system32\perfs.exe
C:\Windows\system32\routing.exe



Empty Recycle Bin

Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.

[charliebeth]

ok , i have a litte concern , i have vista and sometimes i think maybe i dont have the same vista or operating system as me , so ill try and work out what you mean.and post what i understand you to mean

Right click the system tray icon and shut down.

well, ive right clicked everything in sight, the toolbar along the bottom of windows, the start button, ive searched the computer looking for system tray, no such name, its been a while since i used XP , perhaps system tray is CLICK START/move the mouse right and right click everything, well no SHUT DOWN option is anywhere , so ill just try a shut down , unless you tell me where system tray is on my laptop.

could you mean spybot has a system tray ?of coarse, that makes more sence , nope , sorry to be so thick.

ill shut down my whole laptop,
work out how to open it in advanced mode, then continue.

backsoon.