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Spyware / Malware / Virus Removal

[Resolved] "Win32:Trojan-gen {Other}" infection(s)

6 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Issues with the computer: it is slow, it hangs, it has many pop-ups

Result of Avast Antivirus scans have found the following: "Win32:Trojan-gen {Other}"
Here is the relevant part of that Avast log file:

3/23/2008 4:32:29 PM RK 432 Sign of "Win32:Trojan-gen {Other}" has been found in "C:\Documents and Settings\RK\Local Settings\Temp\abc123IJTaa.exe\[Embedded#0d108]" file.

3/23/2008 4:32:17 PM RK 432 Sign of "Win32:Trojan-gen {Other}" has been found in "C:\Documents and Settings\RK\Local Settings\Temp\abc123eGT1a.exe\[Embedded#0d108]" file.

3/23/2008 4:25:05 PM RK 432 Sign of "Win32:Trojan-gen {Other}" has been found in "C:\Documents and Settings\RK\Local Settings\Temp\abc12344Yua.exe\[Embedded#0d108]" file.

abc123E51ga
Application
C:\DOCUME~1\ROGERK~1\LOCALS~1\Temp\AB86E0~1.EXE
Created: Sunday, April 08, 2007, 6:35:26 PM
Modified: Sunday, April 08, 2007, 6:35:26 PM
%SystemRoot%\SYSTEM32\AUTOEXEC.NT
%SystemRoot%\SYSTEM32\CONFIG.NT

abc123p0Tga
Application
C:\Documents and Settings\RK\Local Settings\Temp
Created: Monday, January 15, 2007, 12:12:32 AM
Modified: Monday, January 15, 2007, 12:12:32 AM

abc12344Yua
Application
C:\Documents and Settings\RK\Local Settings\Temp
Created: Thursday, January 04, 2007, 1:44:59 AM
Modified: Today, March 23, 2008, 4:32:17 PM

In Avast, I either repaired or quarantined (moved to chest) the infected stuff. Subsequent scans using Avast antivirus, Kaspersky online scanner, and Spybot have all come up clean. I have also made full scans using AdAware and removed everything it found.

I ran the ATF cleaner.

Here is my HiJackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:47:25 PM, on 4/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\AOL\1200193321\ee\AOLSoftware.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll (file missing)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1200193321\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01016526-5E80-11D8-9E86-0007E96C65AE} (SmartAccess Ctl Class) - https://install.charter.com/diskless/bin/ssctlsma.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/u…can_unicode.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D18D9FAE-8FA3-44BA-A4D7-4F02B0735976}: Domain = gha.chartermi.net
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

–
End of file - 7723 bytes

Additional info: this computer has AOL on it, and the user wants to use AOL. Also it has a Creative Audigy Sound card that was installed after market. The sound system has never worked properly on this computer. This is a Dell Dimension 2400 with Windows XP Pro Version 2002 SP 2.

This computer has also been infected with the following in the past: Sign of "Win32:Trojan-gen. {UPX!}" has been found in "C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe" file, Sign of "Win32:Obfuscated-DH [Trj]" has been found in "C:\WINDOWS\Temp\ja.exe\[UPX]" file, Sign of "Win32:Hoaxalarm-V [Trj]" has been found in "http://88.80.5.21/dl/sc.php?cid=13564552&aid=10049\[UPX]" file, Sign of "Win32:BHO-IB [Trj]" has been found in "C:\Documents and Settings\Roger Kullenberg\Local Settings\Temp\UDC6_2020_D21M1005\installer.exe\[Embedded#002a18]\{app}\popsmedia.exe\$INSTDIR\na.exe\[Embedded#03090]" file.

Thanks so much for your help.
Post #2 last edited
_________________________________
Welcome to the Forums.

The fixes we will use are specific to your problems and should only be used for this issue on this machine.

Please only use this topic to reply to. Do not start another thread.
If any other issues arise let me know.
The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear. So lets do this to the end!

  • Save and quit any work your doing before beginning the fix.
  • All hijackthis logs I ask for should be done in normal mode ( not safe mode)
  • These logs should be done last after you have followed my instructions in the previous post.


Please if you decide to seek help at another forum let us know. There is a shortage of helpers and tying 2 of us up is a waste of time.
If you have any questions about any advice given here please STOP and ask!

______________________________
RUN HJT

HJT
Run hijackthis and choose scan only and place a check by the following lines if present.
Close all other windows and browsers except HJT before clicking on Fix Checked

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll (file missing)
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O4 - Global Startup: Digital Line Detect.lnk = ?


Close that.






______________________________

Download and install CCleaner from here


If you use either the Firefox or Mozilla browsers, the box to uncheck for Cookies is on the Applications tab, under Firefox/Mozilla.

  • Set Cookie Retention.
    Click on the Options block on the left, then choose Cookies.
    Under the Cookies to delete pane, highlight any cookies you would like to retain permanently (those companies or sites with which you regularly visit or do business), and click the right arrow > to move them to the Cookies to keep pane.
  • Reset Temp File Removal for Regular Use.
    Click on the Options block on the left. Select the Advanced button.
    Check "Only delete files in Windows Temp folders older than 48 hours".


    Now run the program and click on Run Cleaner


    ______________________________________________
    open CCleaner
    click on tools
    highlight uninstall

    down on the bottom click save to text file.
    Save it to your desktop and post
    the contents
    of that log for me.


    ________________________________________________________
    Please download Malwarebytes' Anti-Malware to your desktop.

    • Double-click mbam-setup.exe and follow the prompts to install the program.
    • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select Perform full scan, then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, and click Remove Selected.
    • When completed, a log will open in Notepad. Please post the contents of that log.

      If you accidently close it you may find it here.
      Start -> All Programs -> Malwarebytes' Anti-Malware -> Logs




      _________________________
      In your next reply I would like to see:
      • A new HJT log
      • The report from Malware Bytes
      • The uninstall list from CCleaner
      • Are you familiar with this line ? Look at what is in bold type.

        O17 - HKLM\System\CCS\Services\Tcpip\..\{D18D9FAE-8FA3-44BA-A4D7-4F02B0735976}: Domain = gha.chartermi.net

        Who is your internet service provider ?
Post #3
Thanks so much! Have just seen your response and will follow your instructions to the letter. It will be later this afternoon, though. As for gha.charter.mi, Charter Communications is my ISP. This is my dad's computer I am fixing for him. I have it at my house. At his house, in a different town, the ISP is also Charter. I should also tell you that, when I ran an Avast Boot Time scan last night, the following turned up: —————————————- 04/09/2008 23:15 Scan of all local drives File C:\Program Files\BroadJump\Client Foundation\CFD.exe is infected by Win32:Rootkit-gen [Rtk], Moved to chest File C:\Program Files\Intuit\QuickBooks 2005\Components\PConfig\Data1.cab\QBFAM04.chm\tutorial.swf Error 42136 File C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP739\A0132919.exe is infected by Win32:Rootkit-gen [Rtk], Moved to chest Number of searched folders: 7953 Number of tested files: 452976 Number of infected files: 2 I have since used Add/Remove programs to uninstall BroadJump. Before that, I also scanned those folders and files (except for the System Volume Restore) with Kaspersky and they were reported as clean. I will likely remove QuickBooks as well. But first I will do as you instruct. Thanks again!
Post #4
Here is the new HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:56:30 PM, on 4/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\AOL\1200193321\ee\AOLSoftware.exe
C:\Program Files\Common Files\AOL\Loader\aolload.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1200193321\ee\AOLSoftware.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01016526-5E80-11D8-9E86-0007E96C65AE} (SmartAccess Ctl Class) - https://install.charter.com/diskless/bin/ssctlsma.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/u…can_unicode.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D18D9FAE-8FA3-44BA-A4D7-4F02B0735976}: Domain = gha.chartermi.net
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

–
End of file - 5634 bytes

Here is the report from Malware Bytes:

Malwarebytes' Anti-Malware 1.11
Database version: 606

Scan type: Full Scan (C:\|)
Objects scanned: 102360
Time elapsed: 1 hour(s), 10 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{4d25f926-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWay) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\WinBudget (Adware.AdMedia) -> Quarantined and deleted successfully.
C:\Program Files\WinBudget\bin (Adware.AdMedia) -> Quarantined and deleted successfully.

Files Infected:
(No malicious items detected)


And here is the uninstall list from CCleaner:

AAd-Aware 2007
Adobe Flash Player 9 ActiveX
Adobe Flash Player Plugin
Adobe Reader 8.1.1
Adobe Shockwave Player
AOL Registration
AOL Toolbar 5.0
AOL Uninstaller (Choose which Products to Remove)
AOL You've Got Pictures Screensaver
AOLIcon
avast! Antivirus
Broadcom Management Programs
CCleaner (remove only)
Charter High Speed Internet Self-Installation Wizard
Conexant D850 56K V.9x DFVc Modem
Creative MediaSource
Creative System Information
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Media Experience
Dell Picture Studio v3.0
Dell Support Center
Dell System Restore
DellSupport
Digital Line Detect
EarthLink setup files
Get High Speed Internet!
Google Earth
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Intel® Extreme Graphics Driver
Internet Explorer Default Page
J2SE Runtime Environment 5.0 Update 5
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Jasc Paint Shop Photo Album 5
Jasc Paint Shop Pro Studio, Dell Editon
Jasc Paint Shop Pro Studio.01 , Dell Edition 1.0.1.1 Patch
Java 2 Runtime Environment, SE v1.4.2_03
Java™ 6 Update 2
Java™ 6 Update 3
Java™ 6 Update 5
Java™ SE Runtime Environment 6 Update 1
Kaspersky Online Scanner
Learn2 Player (Uninstall Only)
Macromedia Flash Player
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Expedia Streets 98
Microsoft Office Standard Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Modem Helper
Mozilla Firefox (2.0.0.13)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
My Way Search Assistant
NetWaiting
NetZeroInstallers
Photo Click
PowerDVD 5.5
QuickBooks
QuickBooks Simple Start Special Edition
QuickTime
RealPlayer Basic
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944338)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB947864)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Sonic DLA
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Sound Blaster Live! 24-bit
Spybot - Search & Destroy
Spybot - Search & Destroy 1.5.2.20
Swarmcast for MLB-TV-Mosaic
Tweak UI
Uninstall Startup Inspector
Update for Windows XP (KB894391)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Update for Windows XP (KB946627)
Viewpoint Media Player
WebCyberCoach 3.2 Dell
WebFldrs XP
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
WordPerfect Office 12

And, from before, I do recognize Domain = gha.chartermi.net
Charter Communications is my ISP.

Thanks for your help!!
Post #5
Go ahead and unistall the following. You just need the latest install is all.

J2SE Runtime Environment 5.0 Update 5
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Java 2 Runtime Environment, SE v1.4.2_03
Java™ 6 Update 2
Java™ 6 Update 3

Leave this one in place
Java™ 6 Update 5

___________________________________________


Please download Navilog1 by IL-MAFIOSO: from this link.

http://pagesperso-orange.fr/il.mafioso/Navifix/Navilog1.exe

  • Double click on navilog1.exe to install it on your computer.
  • When the installation is complete, the tool will start automatically.
  • If it doesn't start automatically, please double click on Navilog1 shortcut on your desktop to run it.
  • Press E for English from the language Menu.
  • Type 1 in the next Menu to select Search and press Enter.
  • Wait for the Scan to finish (It may take a reasonable amount of time)
  • Press any key as requested .
  • A new document will be produced: fixnavi.txt.
  • Please copy/paste the contents of this report in your next reply.

The report is also saved in the root of the directory, "%SystemDrive%\fixnavi.txt". (usually C:\fixnavi.txt)




__________________________
Deckard's System Scanner (DSS)
Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.
  • Close all applications and windows.
  • Double-click on dss.exe to run it, and follow the prompts.
  • When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
  • Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt to your post. in your reply



_________________________
In your next reply I would like to see:
  • A new HJT log
  • The report from NaviLog C:\fixnavi.txt)
  • The report from Deckards system Scanner.
Post #6
I uninstalled all of the Java stuff, as instructed. I left JavaTM 6 Update 5. But there was also this listed in the Add/Remove Programs list: JavaTM SE RunTime Environment 6 Update 1. I left it.

I did HJT and Navilog, as instructed. The logs for these are below. However, Deckard's Scan was a bust. The program would start and nearly finish, but then bail, and I got the standard Microsoft error message,

"dss.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
Blah Blah
Please tell Microsoft about this problem"


I sent an error report. I tried to run dss.exe again. The same thing happened. Therefore I do not have a DSS log to show you.

Here is the HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:07:41 PM, on 4/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\AOL\1200193321\ee\AOLSoftware.exe
C:\Program Files\Common Files\AOL\Loader\aolload.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1200193321\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01016526-5E80-11D8-9E86-0007E96C65AE} (SmartAccess Ctl Class) - https://install.charter.com/diskless/bin/ssctlsma.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/u…can_unicode.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D18D9FAE-8FA3-44BA-A4D7-4F02B0735976}: Domain = gha.chartermi.net
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

–
End of file - 5706 bytes

Here is the Navilog:

Search Navipromo version 3.5.3 began on Fri 04/11/2008 at 16:10:35.50

!!! Warning, this report may include legitimate files/programs !!!
!!! Post this report on the forum you are being helped !!!
!!! Don't continue with removal unless instructed by an authorized helper !!!
Fix running from C:\Program Files\navilog1
Actual User Account : "Roger Kullenberg"

Updated on 09.04.2008 at 20h00 by IL-MAFIOSO


Microsoft Windows XP [Version 5.1.2600]
Version Internet Explorer : 6.0.2900.2180
Filesystem type : NTFS

Done in normal mode

*** Searching for installed Software ***




*** Search folders in C:\WINDOWS ***



*** Search folders in C:\Program Files ***



*** Search folders in C:\DOCUME~1\ALLUSE~1\APPLIC~1 ***




*** Search folders in "C:\Documents and Settings\Roger Kullenberg\applic~1" ***



*** Search folders in "C:\Documents and Settings\Roger Kullenberg\locals~1\applic~1" ***



*** Search folders in "C:\Documents and Settings\Roger Kullenberg\startm~1\programs" ***


*** Search folders in C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs ***


*** Search with Catchme-rootkit/stealth malware detector by gmer ***
for more info : http://www.gmer.net

No file found



*** Search with GenericNaviSearch ***
!!! Possibility of legitimate files in the result !!!
!!! Must always be checked before manually deleting !!!

* Scan in C:\WINDOWS\system32 *

* Scan in "C:\Documents and Settings\Roger Kullenberg\locals~1\applic~1" *

* Scan in "C:\DOCUME~1\ADMIN4~1\locals~1\applic~1" *

* Scan in "C:\DOCUME~1\Amy\locals~1\applic~1" *

* Scan in "C:\DOCUME~1\Ann\locals~1\applic~1" *

* Scan in "C:\DOCUME~1\DAD_AN~1\locals~1\applic~1" *

* Scan in "C:\DOCUME~1\Gracie\locals~1\applic~1" *

* Scan in "C:\DOCUME~1\Laura\locals~1\applic~1" *



*** Search files ***




*** Search specific Registry keys ***


*** Complementary Search ***
(Search specific files)

1)Search new Instant Access files :


2)Heuristic Search :

* In C:\WINDOWS\system32 :


* In "C:\Documents and Settings\Roger Kullenberg\locals~1\applic~1" :


* In "C:\DOCUME~1\ADMIN4~1\locals~1\applic~1" :


* In "C:\DOCUME~1\Amy\locals~1\applic~1" :


* In "C:\DOCUME~1\Ann\locals~1\applic~1" :


* In "C:\DOCUME~1\DAD_AN~1\locals~1\applic~1" :


* In "C:\DOCUME~1\Gracie\locals~1\applic~1" :


* In "C:\DOCUME~1\Laura\locals~1\applic~1" :


3)Certificates Search :

Egroup certificate not found !
Electronic-Group certificate not found !
OOO-Favorit certificate not found !
Sunny-Day-Design-Ltd certificate not found !

4)Search known files :



*** Search completed on Fri 04/11/2008 at 16:18:52.96 ***
Post #7
I ran dss.exe again. It failed to finish again. Got the same error again. Here is more info on that error:

dss.exe
Error signature
AppName: dss.exe AppVer: 3.2.8.1 ModName: ntdll.dll
ModVer: 5.1.2600.2180 Offset: 00010f29


I did manage to find the two text files "main" and "extra". Their contents are below. However, it does not seem as if they are complete.

Here is main.txt
Deckard's System Scanner v20071014.68
Run by [removed] on 2008-04-11 19:03:59
Computer is in Normal Mode.
——————————————————————————–

– System Restore ————————————————————–



– Last 5 Restore Point(s) –
85: 2008-04-11 20:30:55 UTC - RP747 - Deckard's System Scanner Restore Point
84: 2008-04-11 20:04:25 UTC - RP746 - Removed Java™ 6 Update 3
83: 2008-04-11 20:03:10 UTC - RP745 - Removed Java™ 6 Update 2
82: 2008-04-11 20:01:50 UTC - RP744 - Removed Java 2 Runtime Environment, SE v1.4.2_03
81: 2008-04-11 20:00:21 UTC - RP743 - Removed J2SE Runtime Environment 5.0 Update 9


– First Restore Point –
1: 2008-01-12 23:26:28 UTC - RP663 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 510 MiB (512 MiB recommended).


– HijackThis (run as Roger Kullenberg.exe) ————————————

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:05:06 PM, on 4/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\AOL\1200193321\ee\AOLSoftware.exe
C:\Program Files\Common Files\AOL\Loader\aolload.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Documents and Settings\Roger Kullenberg\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\ROGERK~1.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1200193321\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O8 - Extra context menu item: &AOL; Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Google; Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate; English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport; to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01016526-5E80-11D8-9E86-0007E96C65AE} (SmartAccess Ctl Class) - https://install.charter.com/diskless/bin/ssctlsma.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/u…can_unicode.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D18D9FAE-8FA3-44BA-A4D7-4F02B0735976}: Domain = gha.chartermi.net
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

–
End of file - 5754 bytes

– HijackThis Fixed Entries (C:\PROGRA~1\TRENDM~1\HIJACK~1\backups\) ———–

backup-20080410-110252-559 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
backup-20080410-110252-653 O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
backup-20080410-110252-779 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html
backup-20080410-110252-831 R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll (file missing)
backup-20080410-110252-920 O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
backup-20080410-110252-954 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html

– File Associations ———————————————————–

.reg - regfile - shell\open\command - regedit.exe "%1" %*
.scr - scrfile - shell\open\command - "%1" %*


– Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ———————

R1 omci (OMCI WDM Device Driver) - c:\windows\system32\drivers\omci.sys
Post #8
Ok, I found out how to get dss.exe to run. I do this:

Start –> Run, then paste in this command and then press enter: "%userprofile%\desktop\dss.exe" /config
You follow the prompts and then the DSS configuration dialog appears.

Which boxes do I check? I tried checking all the boxes, then scanned. It worked and the two text files main.txt and extra.txt were generated. But I am not sure if you want me to post the logs containing all that information. Please advise.
Post #9
Try this for me.

Click start > Run > in the empty edit box copy&paste this line :

"%userprofile%\desktop\dss.exe" /daft

Read the disclaimer and click OK.
  • Click on the Scan button.
  • Place a checkmark next to the following entries in case they appear:

.bat
.cmd
.inf
.ini
.reg
.txt
.vbs
  • Click the Fix button.
  • Re-scan and save a logfile. By default, it will save as daft.txt
  • I'll need that log later.
If everything is ok again, it should display the "all associations ok message"

Post back with the contents of daft.txt.


____________________________________
Once again.


start/run/
copy in
"%userprofile%\desktop\dss.exe" /config

Click on check all.

then scan.

______________________________


How are the pop ups ? Still there ?
Post #10
I did as instructed. Checkmarks were placed next to
.reg
.scr

Here is daft.txt:

DAFT Log saved on 2008-04-12 17:18:43
———————————————————————–
All associations okay!


Here is dss main log:

Deckard's System Scanner v20071014.68
Run by [removed] on 2008-04-12 17:21:57
Computer is in Normal Mode.
——————————————————————————–

– System Restore ————————————————————–

Successfully created a Deckard's System Scanner Restore Point.


– Last 5 Restore Point(s) –
86: 2008-04-12 21:22:20 UTC - RP749 - Deckard's System Scanner Restore Point
85: 2008-04-12 20:46:08 UTC - RP748 - System Checkpoint
84: 2008-04-11 20:30:55 UTC - RP747 - Deckard's System Scanner Restore Point
83: 2008-04-11 20:04:25 UTC - RP746 - Removed Java™ 6 Update 3
82: 2008-04-11 20:03:10 UTC - RP745 - Removed Java™ 6 Update 2


– First Restore Point –
1: 2008-01-14 00:21:59 UTC - RP664 - System Checkpoint


Performed disk cleanup.

Total Physical Memory: 510 MiB (512 MiB recommended).


– HijackThis (run as Roger Kullenberg.exe) ————————————

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:22:27 PM, on 4/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\AOL\1200193321\ee\AOLSoftware.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Documents and Settings\Roger Kullenberg\desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\ROGERK~1.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1200193321\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O8 - Extra context menu item: &AOL; Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Google; Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate; English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport; to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01016526-5E80-11D8-9E86-0007E96C65AE} (SmartAccess Ctl Class) - https://install.charter.com/diskless/bin/ssctlsma.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/u…can_unicode.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D18D9FAE-8FA3-44BA-A4D7-4F02B0735976}: Domain = gha.chartermi.net
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

–
End of file - 5700 bytes

– HijackThis Fixed Entries (C:\PROGRA~1\TRENDM~1\HIJACK~1\backups\) ———–

backup-20080410-110252-559 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
backup-20080410-110252-653 O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
backup-20080410-110252-779 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html
backup-20080410-110252-831 R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll (file missing)
backup-20080410-110252-920 O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
backup-20080410-110252-954 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html

– File Associations ———————————————————–

All associations okay.


– Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ———————

R1 omci (OMCI WDM Device Driver) - c:\windows\system32\drivers\omci.sys
Post #11
I would go to add/remove programs and uninstall this

My Way Search Assistant

Then Navigate to and delete this folder I have in bold type

c:/Program files/My Way Search Assistant


____________________________________


Short of that I don't see anything left in the way of malware in your logs. We had gotten Win Budget removed. That's known for some pop-ups.
Surf around a bit and please let me know.
Post #13
Tried to do Add/Remove Programs to uninstall My Way Search Assistant. Got the following error message: RUNDLL Error loading C:\PROGA~1\MyWaySA\SrchAsDe\1.bin\desrcas.dll The specified module could not be found Went to specified path and deleted the specified folder My Way Search Assistant. Thanks for all your help. You have inspired me to join the classroom. Now I must tell you that this is my Dad's computer and I am cleaning it up for him. His surfing habits are different than mine and he likes to use AOL even though I tell him not to. So, I don't know if I will be able to duplicate the pop-up experience that he has been having. I could try… Thanks again for everything. You are an angel.
Post #15
Great news ! [external image: Posted Image]

Your log now appears to be clean.

Lets do a few things to tidy up.
Please do these in the order I suggest!

______________________________

Delete theDeckards system scanner from your desktop.



___________________________________________________
I see no evidence of a fire wall. I suggest you get one in place now.

A few words on Microsofts firewall in XP . It only works in one direction. Incoming.
That means if something gets by it you would never know it was trying
to contact the internet.
Example: A bad program installs itself. You would never know it was contacting the internet.
Downloading other nasties and so forth.

If you decide to run one of these you should be certain Microsofts firewall is disabled.
To disable it.

I will list a few free firewalls for you. These are good (free) firewalls:

Never run 2 firwalls together. They will interfere with each other.
So just download and install one!


Comodo

Sunbelt Personal Firewall

Online armor Firewall




___________________________________
Please create a 'clean' System Restore Point:
The reason for doing this is in case you need system restore you don't put back all we just took out.
Right click My Computer
Then Propeties then system restore
Place a check mark by turn off system restore
Click APPLY
Windows will give you a warning click yes
REBOOT

Now go right back to the same place and unchecksystem restore
Click APPLYand OK



____________________________________

Use the CCleaner program to help keep thigs tidy.


A few things to help with possible threats

These are optional . But will help protect you further.
___________________________________

SpywareBlaster

Install SpywareBlaster

SpywareBlaster will add a large list of programs and sites to your Internet Explorer settings that will protect you from accidentally running or downloading known malicious programs.
After the installation, click Download Latest Protection Updates. When it finishes, click Enable All Protection.


______________________________
SiteHound

http://www.firetrust.com/firetrustsitehound.html

This tool bar will help protect you from.

Over 4,000 fake bank and credit sites.
Tens of thousands of pornographic
and adult sites.
The never ending fake phishing sites.
Malicious sites, which can infect you
with spyware and adware if you visit
them.
Sites to download software which
may infect your computer with
spyware, a virus or adware


___________________________________
Download and Install a HOSTS File
A Hosts file is a plain text file which prevents your computer from connecting to malware and spyware sites by redirecting the connection request to 127.0.0.1, which is your local address. If you use a proxy server, or if you are on AOL, be sure to read the special instructions.
You can download the MVPS Hosts File and see a HOSTS file tutorial here :
This website also contains useful tips, and links to other resources and utilities.


___________________________________
Make your Internet Explorer more secure
1. From within Internet Explorer click on the Tools menu and then click on Options.
2. Click on the Security tab
3. Click the Internet icon so it becomes highlighted.
4. Click on Default Level and click Ok
5. Click on the Custom Level button.

Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialise and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.

6. Next press the Apply button and then the OK to exit the Internet Properties page.


Here's a site with great advise on how to AVOID malware. Much easier to do than removing it.





Safe and Happy Surfing. :)

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