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Control Alt Delete will not let me use taskmaster and web pages are co

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Post #1 last edited
Hi, my problem seems to be very similar as Stephanie1470's. I can bring up the security screen by using Alt Contol Delete but the taskmaster option is not available, while I am on the internet I get various advertisements and web pages of a dubious nature coming up, fortunately AVG seems to be working and my popup blocker is ok as well, I have got hijackthis and can produce a log, but after this I sem to be stuck. I also use CCleaner and RegCure as well as running the AVG Free version.
Any help would be most welcome.
Thanks
Les
Hijackthis log follows

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:13:37, on 08/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\spoolsv.exe
e:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
E:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
E:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
E:\PROGRA~1\Grisoft\AVG7\avgemc.exe
E:\WINDOWS\system32\cisvc.exe
E:\WINDOWS\system32\svchost.exe
E:\Program Files\Common Files\LightScribe\LSSrvc.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\nvsvc32.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\tcpsvcs.exe
E:\WINDOWS\System32\snmp.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\system32\cidaemon.exe
E:\WINDOWS\Explorer.EXE
E:\PROGRA~1\Grisoft\AVG7\avgcc.exe
E:\WINDOWS\system32\ctfmon.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\Internet Explorer\iexplore.exe
E:\Program Files\HP\Smart Web Printing\hpswp_clipbook.exe
E:\WINDOWS\system32\rundll32.exe
E:\Program Files\Internet Explorer\iexplore.exe
E:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.thehungersite.com/clickToGive/home.faces?siteId=1
O4 - HKLM\..\Run: [AVG7_CC] E:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] E:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - E:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O21 - SSODL: mgsvflkw - {4A4ECE73-187E-452B-B45B-054C48F26A00} - (no file)
O21 - SSODL: qdnkewfa - {4B4F8E70-8F8C-4690-837B-921F74FCB7E0} - (no file)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - E:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - e:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: NMIndexingService - Nero AG - E:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\system32\nvsvc32.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - E:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O24 - Desktop Component 0: Privacy Protection - file:///E:\WINDOWS\privacy_danger\index.htm

–
End of file - 4358 bytes
Post #2
hi thecatpebbles,

start HJT, click the "Scan" button. check the items below, close any open windows, then click "Fixed checked"

O21 - SSODL: mgsvflkw - {4A4ECE73-187E-452B-B45B-054C48F26A00} - (no file)
O21 - SSODL: qdnkewfa - {4B4F8E70-8F8C-4690-837B-921F74FCB7E0} - (no file)
O24 - Desktop Component 0: Privacy Protection - file:///E:\WINDOWS\privacy_danger\index.htm

next:
Please download Malwarebytes' Anti-Malware to your desktop:

http://www.besttechie.net/tools/mbam-setup.exe

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt

please post the malwarebytes log and a new hjt log.
Post #3
Hi Shelf Life, thanks for your help, there was a windows update when I switched on this morning, which was loaded and the computer restarted, this was then followed by a message to say a trojan had been removed.
I have done as you sugested and the 2 logs follow
Thanks again
Les

Malwarebytes' Anti-Malware 1.11
Database version: 603

Scan type: Full Scan (E:\|)
Objects scanned: 66874
Time elapsed: 11 minute(s), 53 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VideoPlugin (Trojan.Fakealert) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
E:\Documents and Settings\All Users\Application Data\hifcfany\vahinone.exe.bak (Trojan.FakeAlert) -> No action taken.
E:\System Volume Information\_restore{3A5A593C-0C3F-47BA-AC10-2A1133F2EFDC}\RP136\A0023002.dll (Trojan.Vundo) -> No action taken.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 08:08:16, on 09/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\spoolsv.exe
e:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
E:\WINDOWS\Explorer.EXE
E:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
E:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
E:\PROGRA~1\Grisoft\AVG7\avgemc.exe
E:\WINDOWS\system32\cisvc.exe
E:\WINDOWS\system32\svchost.exe
E:\Program Files\Common Files\LightScribe\LSSrvc.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\nvsvc32.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\tcpsvcs.exe
E:\WINDOWS\System32\snmp.exe
E:\WINDOWS\system32\svchost.exe
E:\PROGRA~1\Grisoft\AVG7\avgcc.exe
E:\WINDOWS\system32\ctfmon.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\cidaemon.exe
E:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.thehungersite.com/clickToGive/home.faces?siteId=1
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - E:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - E:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {3CAB59B4-55A3-4737-9FD5-B93C6430BF75} - E:\WINDOWS\system32\smmubuxr.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - E:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {8E1BFC0E-8AD2-424D-AC8A-06038481516E} - E:\WINDOWS\system32\awtsSMEx.dll (file missing)
O2 - BHO: (no name) - {BD914F28-CD09-44C0-875C-529191029C34} - E:\WINDOWS\system32\ljJBtstR.dll (file missing)
O2 - BHO: (no name) - {D1020C07-4D97-496F-89E7-1A9BF7A2DBA7} - (no file)
O4 - HKLM\..\Run: [AVG7_CC] E:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] E:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - E:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O20 - Winlogon Notify: awtsSMEx - awtsSMEx.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - E:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - e:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: NMIndexingService - Nero AG - E:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\system32\nvsvc32.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - E:\Program Files\Common Files\SureThing Shared\stllssvr.exe

–
End of file - 5037 bytes
Post #4
hi, ok thanks for the info. we will use hjt: start HJT, click the "Scan" button. check the items below, close any open windows, then click "Fixed checked" O2 - BHO: (no name) - {3CAB59B4-55A3-4737-9FD5-B93C6430BF75} - E:\WINDOWS\system32\smmubuxr.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: (no name) - {8E1BFC0E-8AD2-424D-AC8A-06038481516E} - E:\WINDOWS\system32\awtsSMEx.dll (file missing) O2 - BHO: (no name) - {BD914F28-CD09-44C0-875C-529191029C34} - E:\WINDOWS\system32\ljJBtstR.dll (file missing) O2 - BHO: (no name) - {D1020C07-4D97-496F-89E7-1A9BF7A2DBA7} - (no file) O20 - Winlogon Notify: awtsSMEx - awtsSMEx.dll (file missing) hows the pop up situation now? shelf life
Post #5
Hi, no pop ups, so that's brilliant
have done as instructed and log follows
Regards
Les

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:02:34, on 09/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\spoolsv.exe
e:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
E:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
E:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
E:\PROGRA~1\Grisoft\AVG7\avgemc.exe
E:\WINDOWS\system32\cisvc.exe
E:\WINDOWS\system32\svchost.exe
E:\Program Files\Common Files\LightScribe\LSSrvc.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\nvsvc32.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\tcpsvcs.exe
E:\WINDOWS\System32\snmp.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\Explorer.EXE
E:\PROGRA~1\Grisoft\AVG7\avgcc.exe
E:\WINDOWS\system32\ctfmon.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\cidaemon.exe
E:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.thehungersite.com/clickToGive/home.faces?siteId=1
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - E:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - E:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - E:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKLM\..\Run: [AVG7_CC] E:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] E:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - E:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - E:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - e:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: NMIndexingService - Nero AG - E:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\system32\nvsvc32.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - E:\Program Files\Common Files\SureThing Shared\stllssvr.exe

–
End of file - 4505 bytes
Post #6
hi thecatpebbles, thanks for the info. when you used malwarebytes you did this part of the directions: When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. shelf life
Post #7
Hi Shelf Life, sorry, I must have had one of my many senior moments. You are right I did not remove selected, I have done that now, new logs follow, I then ran regcure followed by another malwarebytes the log of which follows on, I then ran hijackthis and the log for that follows after that.
sorry for messup.
Thanks
Les

Malwarebytes' Anti-Malware 1.11
Database version: 603

Scan type: Full Scan (E:\|)
Objects scanned: 65621
Time elapsed: 11 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VideoPlugin (Trojan.Fakealert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Malwarebytes' Anti-Malware 1.11
Database version: 603

Scan type: Full Scan (E:\|)
Objects scanned: 65939
Time elapsed: 10 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:48:07, on 11/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\spoolsv.exe
e:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
E:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
E:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
E:\PROGRA~1\Grisoft\AVG7\avgemc.exe
E:\WINDOWS\system32\cisvc.exe
E:\WINDOWS\system32\svchost.exe
E:\Program Files\Common Files\LightScribe\LSSrvc.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\nvsvc32.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\tcpsvcs.exe
E:\WINDOWS\System32\snmp.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\Explorer.EXE
E:\PROGRA~1\Grisoft\AVG7\avgcc.exe
E:\WINDOWS\system32\ctfmon.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\Internet Explorer\iexplore.exe
E:\Program Files\HP\Smart Web Printing\hpswp_clipbook.exe
E:\WINDOWS\system32\cidaemon.exe
E:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.thehungersite.com/clickToGive/home.faces?siteId=1
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - E:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - E:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - E:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKLM\..\Run: [AVG7_CC] E:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] E:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - E:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - E:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - e:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: NMIndexingService - Nero AG - E:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\system32\nvsvc32.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - E:\Program Files\Common Files\SureThing Shared\stllssvr.exe

–
End of file - 4516 bytes
Post #9
Hi Shelf Life, thanks for your help. Things look fine, but for some reason I am unable to use task manager, I am told this has been disabled by Administrator, I am not aware of this as I am the administrator, how can I check my status and change it accordingly ? Thanks Les
Post #10
hi,

your welcome——-malware can disable task manager. as another check for possible malware/virus please do a online scan here:

ESET online scanner:

http://www.eset.com/onlinescan/

uses Internet Explorer only
check "YES" to accept terms
click start button
allow the ActiveX component to install
click the start button. the Scanner will update.
check both "Remove found threats" and "Scan unwanted applications
click scan
when done you can find the scan log at:C:\Program Files\EsetOnlineScanner\log.txt

please copy/paste that log in next reply.
Post #11
Hi Shelf Life, I think I have done as requested this time, log follows the first hash is missing due to finger trouble with the mouse Regards Les version=4 # OnlineScanner.ocx=1.0.0.635 # OnlineScannerDLLA.dll=1, 0, 0, 79 # OnlineScannerDLLW.dll=1, 0, 0, 78 # OnlineScannerUninstaller.exe=1, 0, 0, 49 # vers_standard_module=3020 (20080411) # vers_arch_module=1.064 (20080214) # vers_adv_heur_module=1.064 (20070717) # EOSSerial=e29b1c4d84f34a45a621de5df7393b34 # end=finished # remove_checked=true # unwanted_checked=true # utc_time=2008-04-12 02:27:30 # local_time=2008-04-12 03:27:30 (+0000, GMT Standard Time) # country="United Kingdom" # osver=5.1.2600 NT Service Pack 2 # scanned=244952 # found=4 # scan_time=938 E:\Documents and Settings\Les\Local Settings\Temp\removalfile.bat Win32/Adware.Virtumonde application (unable to clean - deleted) 00000000000000000000000000000000 E:\Program Files\Trend Micro\HijackThis\backups\backup-20080409-230153-787.dll Win32/Adware.Agent.NIT application (unable to clean - deleted) 00000000000000000000000000000000 E:\WINDOWS\system32\dxaxnpwi.dll Win32/Adware.Agent.NIT application (unable to clean - deleted) 00000000000000000000000000000000 E:\WINDOWS\system32\odhosxbq.dll Win32/Adware.Agent.NIT application (unable to clean - deleted) 00000000000000000000000000000000
Post #13
Hi shelf life, you are right, I stlill can't get to taskmaster, but I have run the scan again and the 4 threats are not there, log follows followed by HJT log.
Regards
Les
# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3021 (20080412)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.064 (20070717)
# EOSSerial=e29b1c4d84f34a45a621de5df7393b34
# end=finished
# remove_checked=true
# unwanted_checked=true
# utc_time=2008-04-13 06:24:57
# local_time=2008-04-13 07:24:57 (+0000, GMT Standard Time)
# country="United Kingdom"
# osver=5.1.2600 NT Service Pack 2
# scanned=244697
# found=0
# scan_time=952

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 07:30:09, on 13/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\spoolsv.exe
e:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
E:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
E:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
E:\PROGRA~1\Grisoft\AVG7\avgemc.exe
E:\WINDOWS\system32\cisvc.exe
E:\WINDOWS\system32\svchost.exe
E:\Program Files\Common Files\LightScribe\LSSrvc.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\nvsvc32.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\tcpsvcs.exe
E:\WINDOWS\System32\snmp.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\Explorer.EXE
E:\PROGRA~1\Grisoft\AVG7\avgcc.exe
E:\WINDOWS\system32\ctfmon.exe
E:\WINDOWS\system32\cidaemon.exe
E:\Program Files\Internet Explorer\iexplore.exe
E:\Program Files\HP\Smart Web Printing\hpswp_clipbook.exe
E:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.thehungersite.com/clickToGive/home.faces?siteId=1
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - E:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - E:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - E:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKLM\..\Run: [AVG7_CC] E:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] E:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - E:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - E:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - e:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: NMIndexingService - Nero AG - E:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\system32\nvsvc32.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - E:\Program Files\Common Files\SureThing Shared\stllssvr.exe

–
End of file - 4608 bytes
Post #14
Hi shelf life, since my last addition I have been investigating how to turn on-off task manager and found the following Hive: HKEY_CURRENT_USER Key: Software\Microsoft\Windows\CurrentVersion\Policies\System Name: DisableTaskMgr Type: REG_DWORD Value: 1=Enablethis key, that is DISABLE TaskManager Value: 0=Disablethis key, that is Don't Disable, Enable TaskManager I have reset the value to 0 and so am able to use task manager again, I hasten to add that I don't use it to stop programs generally but as a quick way to see what is running. Hope that will do it for now but thanks again. :thumbup: Regards Les
Post #15
hi thecatpebbles, ok good you got task manager going. online scan is good, log looks ok. if all is well you can make a new restore point. the why and the how: One of the features of Windows ME,XP and Vista is the System Restore option, however if a malware infects a computer with this operating system it can be backed up in the System Restore folder. Therefore, clearing the restore points is a good idea after malware is removed. To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account. (winXP) 1. Turn off System Restore. (deletes old possibly infected restore point) On the Desktop, right-click My Computer. Click Properties. Click the System Restore tab. Check Turn off System Restore. Click Apply, and then click OK. 2. Reboot. 3. Turn ON System Restore.(new restore points on a clean system) On the Desktop, right-click My Computer. Click Properties. Click the System Restore tab. UN-Check *Turn off System Restore*. Click Apply, and then click OK, then reboot some prevention tips for you in link below. happy safe surfing.

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