Edited by macblack, 16 April 2008 - 08:30 PM.
[Resolved] Netcom.3 directed me here
Posted 16 April 2008 - 08:25 PM
Register to Remove
Posted 16 April 2008 - 08:58 PM
You can delete the folders as per the Netcom3 advice:
I don't think there is any malware in them but the associated programs are no longer installed so we can remove them safely.
C:\Program Files\Common Files\totem shared <- whole folder
C:\Program Files\morpheus <- whole folder
C:\Program Files\limewire <- whole folder
Did you remove the other files and folders OK?
How is your machine running now?
Posted 17 April 2008 - 09:05 PM
Posted 17 April 2008 - 09:25 PM
I'm glad that things are running better With regard to the CD burning problem, I think the best way to resolve it is to ask for help from the Tech Team in the Microsoft Windows forum here at What the Tech - the experts there specialize in this type of problem so you will be in good hands.
We have a few final steps before finishing up:
You should now delete dss.exe from your Desktop, also delete this folder:
You can remove Malwarebytes Antimalware via Start->Control Panel->Add/Remove Programs if you wish, but I recommend you keep this program and scan with it regularly.
Create a new, clean System Restore point which you can use in case of future system problems:
Press Start->All Programs->Accessories->System Tools->System Restore
Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close
Now remove old, infected System Restore points:
Next click Start->Run and type cleanmgr in the box and press OK
Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
Select the More Options tab, under System Restore press Clean up... and say Yes to the prompt
Press OK and Yes to confirm
If the above went well I think your machine is clean of malware here are some tips to help you keep it that way:
You have a good antivirus program installed, however I recommend you install antispyware software with real-time capabilities - this means it protects you from system changes and spyware while you are working, not just removing malware after it has been installed. There are a range of paid-for and free packages available, a free one I can recommend is Windows Defender, available here:
I recommend you install a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
For information on how to download and install, please read this tutorial by WinHelp2002
Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.
Also: subscribe to the mailing list to get update notifications.
Please take care when downloading programs. One of the easiest ways to be infected is to download freeware/shareware programs which come laden with malware - this includes allowing websites to install browser plug-ins or ActiveX controls. Before downloading, it is crucial to check whether the source is reputable.
One way to check is to use McAfee SiteAdvisor. Copy the domain name into the space provided and SiteAdvisor will give you a report on the website which can help you decide if it is safe. They also have a toolbar for IE and Firefox which adds this functionality to your browser.
Download and install the free version of WinPatrol. This program protects your computer in a variety of ways and will work well with your existing security software. Have a look at this tutorial to help you get started with the program.
Find out more about how to prevent infection in the future
Please post back to let me know that you have read this, and if there are any further issues.
Posted 17 April 2008 - 10:46 PM
Posted 18 April 2008 - 12:14 AM
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